Executive administrator vs service administrator

The differences between executive administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an executive administrator, becoming a service administrator takes usually requires 1-2 years. Additionally, a service administrator has an average salary of $54,573, which is higher than the $52,855 average annual salary of an executive administrator.

The top three skills for an executive administrator include powerpoint, customer service and expense reports. The most important skills for a service administrator are customer service, patients, and data entry.

Executive administrator vs service administrator overview

	Executive Administrator	Service Administrator
Yearly salary	$52,855	$54,573
Hourly rate	$25.41	$26.24
Growth rate	-8%	5%
Number of jobs	141,235	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 53%
Average age	49	43
Years of experience	4	2

What does an executive administrator do?

An executive administrator is responsible for assisting the senior management staff in planning strategies and analyzing business decisions to achieve the company's goals and objectives. Executive administrators schedule meetings and handle appointments, as well as helping with the implementation of training and programs for the employees to reach their maximum operational potential and increase productivity to meet projects' demands and ensure the highest customer satisfaction. They must have exceptional time-management and organizational skills, especially on performing administrative and clerical duties as needed, as well as excellent communication skills to respond to clients' inquiries, concerns, and requests.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Executive administrator vs service administrator salary

Executive administrators and service administrators have different pay scales, as shown below.

	Executive Administrator	Service Administrator
Average salary	$52,855	$54,573
Salary range	Between $35,000 And $77,000	Between $33,000 And $88,000
Highest paying City	Seattle, WA	Sunnyvale, CA
Highest paying state	New York	California
Best paying company	JPMorgan Chase & Co.	VMware
Best paying industry	Technology	Finance

Differences between executive administrator and service administrator education

There are a few differences between an executive administrator and a service administrator in terms of educational background:

	Executive Administrator	Service Administrator
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	Western Carolina University	Stanford University

Executive administrator vs service administrator demographics

Here are the differences between executive administrators' and service administrators' demographics:

	Executive Administrator	Service Administrator
Average age	49	43
Gender ratio	Male, 14.8% Female, 85.2%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 7.6% Unknown, 4.8% Hispanic or Latino, 11.2% Asian, 5.0% White, 71.0% American Indian and Alaska Native, 0.4%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	10%	9%

Differences between executive administrator and service administrator duties and responsibilities

Executive administrator example responsibilities.

Manage grant funding from NIH, HRSA, and private foundations.
Manage on-site nursing services deliver to patients; oversee billing and supervise on-site personnel.
Manage day-to-day human resource functions: maintain HRIS database, conduct new employee orientation, and benefits administration.
Manage 200 staff personnel (145 FTE's), consisting of 15 classifications, two unions and exempt personnel.
Develop twitter marketing landing pages, manage and maintain social marketing sites, blogs, and constant contact marketing efforts.
Achieve JCAHO accreditation for ambulatory care facilities.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Executive administrator vs service administrator skills

Common executive administrator skills

PowerPoint, 10%
Customer Service, 9%
Expense Reports, 7%
Office Procedures, 6%
Payroll, 5%
Data Entry, 5%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Executive Administrator
Executive Administrator vs Service Administrator

Updated January 8, 2025

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