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Executive administrator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Anna Frank,

Eileen Cyr Ed.D.

Below we've compiled a list of the most critical executive administrator skills. We ranked the top skills for executive administrators based on the percentage of resumes they appeared on. For example, 9.8% of executive administrator resumes contained powerpoint as a skill. Continue reading to find out what skills an executive administrator needs to be successful in the workplace.

15 executive administrator skills for your resume and career

1. PowerPoint

Here's how executive administrators use powerpoint:

Created spreadsheets and databases to manage and present information; Developed PowerPoint presentations and event planning materials for management.
Reviewed, compiled and updated PowerPoint slide presentations as directed by higher echelons for distinguished visitor's briefings.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how executive administrators use customer service:

Updated Directory for internal monthly distribution throughout United HealthCare offices and acted as customer service liaison for executive level claim appeals.
Supervised company operations, business relations, customer service, and distribution of products for this wholesale company.

3. Expense Reports

Here's how executive administrators use expense reports:

Prepared travel expense reports for international and domestic travel including foreign exchange conversion and reconciliation of American Express reports.
Created presentations for management staff meetings; delegate conference calls and executive travel expense reports.

4. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how executive administrators use office procedures:

Manage office procedure maintenance for growing non-profit organization; revised and draft new international grant contracts and policies.
Assisted in developing and managing office procedures and protocols.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how executive administrators use payroll:

Performed accounting functions including general and payroll, preparation of financial statements, budget preparation and analysis.
Designed and introduced an online payroll process that significantly reduced errors and processing time.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how executive administrators use data entry:

Utilized customized computer applications for all data entry and retrieval.
Handled front office duties, which included greeting customers, admitting, verify medical insurance, scheduling appointments and data entry.

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7. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how executive administrators use financial statements:

Maintained company documents and financial statements to ensure compliance with federal and state regulation.
Prepared monthly financial statements, recorded financial transactions and reconciled bank statements.

8. Calendar Management

Here's how executive administrators use calendar management:

Managed office operations, bookkeeping, product presentations, travel arrangements, calendar management, state and corporate licensing
Provided all administrative support to senior executives including calendar management, travel arrangements and office management.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how executive administrators use human resources:

Performed administrative and wide-ranging support to the Founder/Laboratory Director, including human resources, recruitment, and special projects.
Maintained local human resources, financial and operational file system and regularly audited and updated to ensure accuracy.

10. Office Equipment

Here's how executive administrators use office equipment:

Inventory Manager; maintained accountability for all office equipment, resulting in 100% inventory accountability.
Handled facility management and maintenance of office equipment including servicing, repair and contract management.

11. Conference Calls

Conference calls are call that involves three or more people who can speak at the same time. One of the persons connected may add the person to confer through the phone whose voice can be heard by all of those on the line. This can be done when the phone is used as a feature for a conference call that allows the initial caller to add more listeners or speakers on the same line without losing the first person he called. This is used to listen or communicate to different people at the same time that would save time, effort and avoid repeating the same discussion.

Here's how executive administrators use conference calls:

Facilitate executive proficiency through careful scheduling of voluminous meetings and conference calls; handle some personal meetings and appointments.
Organized CIO global communications conference calls to the entire Information Services organization and drafted communications memos.

12. Purchase Orders

Here's how executive administrators use purchase orders:

Managed purchase orders, inventory and delivery schedules - Supported a four-person management team - Interviewed and trained new personnel
Prepare all documentation regarding to energy audits from initial purchase order to client presentation

13. Administrative Tasks

Here's how executive administrators use administrative tasks:

Performed defined executive administrative tasks in support of established requirements for supplies and property management.
Assisted with sales administrative tasks including proposal preparation and calendar / appointment management.

14. Event Planning

Here's how executive administrators use event planning:

Prioritized and managed day-to-day workload, event planning and scheduling, and internal/external communications on behalf of the General Manager.
Provided administrative support to President/Executive Producer and 5 Producers including event planning and production assistance.

15. Meeting Minutes

Here's how executive administrators use meeting minutes:

Provide historical reference by developing and retrieval systems and recording meeting minutes in recorded and live discussions.
Improved processes based on analyzing meeting minutes from various inter-departmental meetings with the President.

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What skills help Executive Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on executive administrator resumes?

Dr. Anna Frank

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What executive administrator skills would you recommend for someone trying to advance their career?

Eileen Cyr Ed.D.

Professor, Springfield College

The pandemic, the polarization of the election, and the Black Lives Matter movement have reinforced today's educators' need to understand how to create a safe learning environment and build a school community. I would encourage students in a gap year to educate themselves on Social Emotional Learning (SEL) and Family and Community Engagement (FACE). This can be accomplished via independent research, participation in MOOCs, and service projects.

What type of skills will young executive administrators need?

Veronica Cochran

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability

Do you want to know more?

List of executive administrator skills to add to your resume

The most important skills for an executive administrator resume and required skills for an executive administrator to have include:

PowerPoint
Customer Service
Expense Reports
Office Procedures
Payroll
Data Entry
Financial Statements
Calendar Management
Human Resources
Office Equipment
Conference Calls
Purchase Orders
Administrative Tasks
Event Planning
Meeting Minutes
Provides Administrative Support
Office Management

SharePoint
Administrative Functions
Word Processing
Scheduling Appointments
Presentation Materials
Executive Administrative Support
Office Operations
Statistical Reports
Telephone Calls
Executive Support
Real Estate
Meeting Agendas
Executive Management
SVP
International Travel Arrangements
Direct Reports
Business Development

Financial Reports
Administrative Assistants
Background Checks
QuickBooks
Collating
Press Releases
A/R
Trade Shows
A/P
Business Cards
Organizational Charts
Google Drive
Financial Data
Defense Travel System
Bank Deposits
Confidential Administrative Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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