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Executive assistant/office manager skills for your resume and career

Updated January 8, 2025
4 min read
Executive assistant/office manager example skills
Below we've compiled a list of the most critical executive assistant/office manager skills. We ranked the top skills for executive assistant/office managers based on the percentage of resumes they appeared on. For example, 9.8% of executive assistant/office manager resumes contained customer service as a skill. Continue reading to find out what skills an executive assistant/office manager needs to be successful in the workplace.

15 executive assistant/office manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how executive assistant/office managers use customer service:
  • Performed high-priority dispute-resolution customer service functions.
  • Analyzed overall performance of customer service representatives to ensure that proper procedures were executed and initiated corrective actions when necessary.

2. Financial Reports

Here's how executive assistant/office managers use financial reports:
  • Prepared complex weekly and monthly financial reports for management, detailing monthly expenditures, income and financial ratio analysis.
  • Prepared monthly financial reports for submission to external accountant and administered account payable using Intuit QuickBooks.

3. Office Equipment

Here's how executive assistant/office managers use office equipment:
  • Managed daily facility operations including liaison with landlord, office contracts, vendor activities, office equipment maintenance and supply ordering/inventory.
  • Purchased office supplies/equipment and managed inventories; managed maintenance of office equipment; execution of vendor contracts; and budgetary/AP tasks.

4. PowerPoint

Here's how executive assistant/office managers use powerpoint:
  • Assist in preparation of materials for Board Meetings, including PowerPoint presentations, preparing individual binders and ensuring their timely delivery.
  • Developed complex PowerPoint presentations, Excel spreadsheets and other documents in support of team activities including quarterly/annual budget and sales presentations.

5. Office Management

Here's how executive assistant/office managers use office management:
  • Implemented effective office management techniques, including maintaining filing systems, purchasing office supplies, performing bank reconciliation and preparing correspondence.
  • Provided general office management and administrative support to the President for a software development company that provides sophisticated Demand Management Solutions.

6. Office Operations

Here's how executive assistant/office managers use office operations:
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondence, assigning and monitoring clerical functions.
  • Maintained the day-to-day front office operations including appointment scheduling, patient dental records maintenance, insurance verification, and billing.

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7. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how executive assistant/office managers use human resources:
  • Monitored all financial and operational aspects of the record company including accounts payable/receivables, purchasing, computer networking and human resources.
  • Managed news publication facility, supervised clerical staff and graphic designers with full-charge of human resources responsibilities and benefits enrollment.

8. Calendar Management

Here's how executive assistant/office managers use calendar management:
  • Used Microsoft Suite extensively to prepare professional documents including letters, memos, proposals, presentations, spreadsheets and calendar management.
  • Calendar management and scheduling of internal/external meetings including coordination of conference rooms, preparation of pertinent meeting materials and food requests.

9. Event Planning

Here's how executive assistant/office managers use event planning:
  • Coordinated activities of President including presentation preparation, event planning, board minutes, travel and all other administrative support.
  • Organized and experienced office administrator/manager, providing skillful administrative support, customer service, project management and event planning.

10. QuickBooks

Here's how executive assistant/office managers use quickbooks:
  • Responded to all inquiries timely and * Expedited all financial responsibilities utilizing QuickBooks Premier: direct responsibility on all banking activities.
  • Created payroll processing for 70 employees via QuickBooks, business insurance management, governmental documentation preparation and submissions.

11. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how executive assistant/office managers use real estate:
  • Coordinated travel and hotel accommodations with multiple businesses/persons and maintained daily calendar for owner for commercial real estate development.
  • Prepared and distributed all official documentation regarding company business transactions, from commercial real estate to service vendors.

12. Conference Calls

Conference calls are call that involves three or more people who can speak at the same time. One of the persons connected may add the person to confer through the phone whose voice can be heard by all of those on the line. This can be done when the phone is used as a feature for a conference call that allows the initial caller to add more listeners or speakers on the same line without losing the first person he called. This is used to listen or communicate to different people at the same time that would save time, effort and avoid repeating the same discussion.

Here's how executive assistant/office managers use conference calls:
  • Scheduled meetings and conference calls and effectively managed calendars to accommodate internal and external attendees participating from different global time zones.
  • Coordinate executive travel arrangements, meetings and conference calls, drafting and preparing correspondence and providing overall administrative support to President.

13. Administrative Tasks

Here's how executive assistant/office managers use administrative tasks:
  • Supported multiple executives with administrative tasks and day-to-day operations including scheduling, meeting planning, travel arrangements and the front office.
  • Performed executive calendaring, meeting coordination, and presentation development, executed executive projects, and performed administrative tasks as required.

14. Meeting Minutes

Here's how executive assistant/office managers use meeting minutes:
  • Supported CEO/Executive Staff with travel, managed schedules, coordinated meetings.- Prepared meeting minutes/drafted official internal correspondence and policy for management.
  • Supported Chief Operating Officer with all administrative functions including travel arrangements, meeting coordination, board presentations and meeting minutes.

15. Office Space

Here's how executive assistant/office managers use office space:
  • Facilitated new-hire on-boarding process for staff members including securing office space, obtaining appropriate technological requirements and acquiring proper security credentials
  • Implemented automated accounting system, extensively reduced overhead and assisted with designing office space expansion.
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List of executive assistant/office manager skills to add to your resume

Executive assistant/office manager skills

The most important skills for an executive assistant/office manager resume and required skills for an executive assistant/office manager to have include:

  • Customer Service
  • Financial Reports
  • Office Equipment
  • PowerPoint
  • Office Management
  • Office Operations
  • Human Resources
  • Calendar Management
  • Event Planning
  • QuickBooks
  • Real Estate
  • Conference Calls
  • Administrative Tasks
  • Meeting Minutes
  • Office Space
  • Scheduling Appointments
  • Office Procedures
  • Telephone Calls
  • Administrative Functions
  • Accounts Receivables
  • Accounts Payables
  • Word Processing
  • Property Management
  • International Travel Arrangements
  • Executive Support
  • Office Policies
  • Vendor Relations
  • Financial Statements
  • Bank Deposits
  • Office Functions
  • Provides Administrative Support
  • Trade Shows
  • Office Services
  • Background Checks
  • Travel Itineraries
  • Press Releases
  • Business Development
  • Presentation Materials
  • Executive Administrative Support
  • Clerical Functions
  • Executive Management
  • Vendor Contracts
  • Office Systems
  • Inventory Control
  • Office Efficiency
  • Corporate Events
  • Domestic Travel
  • Direct Reports
  • AP
  • Ar

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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