Executive assistant secretary job description

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

Join our team and earn a $250 sign on bonus and a free ski pass at Bretton Woods!!

To ensure that all Banquets and other Food and Beverage outlets have the required quantities of sanitized equipment/supplies to meet the business needs of the hotel.

Responsibilities

* Responsible for the efficient and effective running of the Steward Department ensuring that operating costs are minimized.
* To execute company and hotel policies and procedures relating to the Stewarding Department, thereby ensuring that the services provided achieve the established standards of performance within the agreed budgetary controls.
* To advise the Food and Beverage Director on all matters relating to the Stewarding Department.
* To be responsible for a high standard of sanitation throughout the Stewarding areas.
* To assist the Food and Beverage Director in the preparation of the Stewarding Department budget. When agreed, should control all overheads throughout the oncoming year to report to the Food and Beverage Director all variances from actual and budget with reasons and recommendations for remedial action.
* To work with Food and Beverage Director on the purchasing of all cleaning supplies, china, glassware, cutlery and equipment.
* Responsible for storage, requisitioning of all materials and equipment.
* Taking and calculating of material stock (inventory) as required.
* Reporting to the Food and Beverage Director all breakages, cleaning supply consumption, etc.
* In conjunction with the Food and Beverage Director, establish standards of performance for the Stewarding Department.
* Maintaining all equipment to a high standard, i.e.: dishwashers, chaffers dishes, speed racks, etc., and reporting to maintenance any defects.

Qualifications

* Certified Food Service Manager.
* Computer literacy with Microsoft Word, Excel and Outlook.

Omni Hotels & Resorts is an Equal Opportunity Employer.

**Job Category** Food and Beverage & Culinary

**Location** The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Supervises the daily kitchen utility operations and staff. Responsibile for dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**

• High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.

OR

• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**

• Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Schedules events, programs, and activities, as well as the work of others.

• Monitors the inflow of ordered materials and the maintenance of current materials.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Supervises dishroom shift operations.

• Performs all duties of utility employees as necessary.

• Maintains all equipment, china, glass and silver and verifies adequate cleaning of each.

• Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd.

• Operates and maintains all department equipment and reports malfunctions.

• Trains staff in proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.

• Conducts china, glass and silver inventories.

• Purchases appropriate supplies and manage inventories according to budget.

• Interacts with vendors and Health Department representatives as required.

• Verifies employees maintain required food handling and sanitation certifications.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the scheduleing of employees to business demands and for tracks employee time and attendance.

• Assists in payroll administration.

• Verifies compliance with all Food & Beverage policies, standards and procedures.

• Inspect supplies, equipment, and work areas in order to verify efficient service and conformance to standards.

• Maintains inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.

**Leading Kitchen Team**

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Supervises employees and all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors employee productivity.

• Serves as a role model to demonstrate appropriate behaviors.

• Participates in activities to achieve and exceed performance goals, budget goals, team goals, etc.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Conducts regular on-going communication with employees to create awareness of business objectives and communicate expectations, recognizes performance and produces desired results.

• Participates in the supervises of department's controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of departments operation on the overall property financial goals and objectives.

**Ensuring Exceptional Customer Service**

• Attends meetings and communicates with executives, peers, and subordinates as an effort to improve quality of service.

• Spervises day-to-day operations, verifies the quality, standards and meeting the expectations of the customers on a daily basis.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Managing and Conducting** **Human Resource Activities**

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in recruiting, interviewing, hiring, and promoting employees in the organization.

• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Participates in employee progress discipline procedures.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.