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Executive assistant secretary skills for your resume and career

Updated January 8, 2025

1 min read

Quoted experts

Allison White,

Allison White

Below we've compiled a list of the most critical executive assistant secretary skills. We ranked the top skills for executive assistant secretaries based on the percentage of resumes they appeared on. For example, 24.6% of executive assistant secretary resumes contained travel arrangements as a skill. Continue reading to find out what skills an executive assistant secretary needs to be successful in the workplace.

9 executive assistant secretary skills for your resume and career

1. Travel Arrangements

Here's how executive assistant secretaries use travel arrangements:

Coordinated travel arrangements for the executive vice president and director of administration.
Managed travel arrangements and schedule.

2. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how executive assistant secretaries use financial statements:

Created analysis report, memos, letters, financial statements and payroll using various database posting.
Issue reports regarding financial statements to board and complete bank reconciliation.

3. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how executive assistant secretaries use payroll:

Assisted with weekly payroll and other Human Resource duties.
Coordinate off-site storage documents, mail distribution, payroll, new employee orientation History Bookkeeper/Reception New Generation Painting File all paperwork.

4. Expense Reports

Here's how executive assistant secretaries use expense reports:

Submitted expense reports and assisted with annual department budget.
Arranged meetings and conferences and travel, processed expense reports and cleared division exceptions, typed correspondence/generated mail merge documents.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how executive assistant secretaries use customer service:

Provided friendly, welcoming and approachable customer service."
Coordinated activities of office clerical personnel, performed written and verbal customer service problem resolution, order acceptance and request fulfillment.

6. Word Processing

Here's how executive assistant secretaries use word processing:

Performed in-depth word processing functions, including preparation of post-doctoral application documents, proofing and editing for executive committee review.
Assisted Administrative Officer with all clerical duties including correspondence, policies and reports utilizing various word processing programs.

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7. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how executive assistant secretaries use telephone calls:

Answered, screened and handled all telephone calls not requiring technical information and when necessary rout to the appropriate person.
Prioritized, handled, and directed incoming mail and telephone calls.

8. Microsoft Powerpoint

Here's how executive assistant secretaries use microsoft powerpoint:

Created and maintained educational presentations using Microsoft PowerPoint.

9. Meeting Minutes

Here's how executive assistant secretaries use meeting minutes:

Coordinated inventory and ordered office supplies, scheduled appointments and meetings for Manager transcribed dictation of Manager's weekly meeting minutes.
Prepared agendas and documentation, recorded and transcribed meeting minutes and coordinated business generated by meetings for the Department.

What skills help Executive Assistant Secretaries find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on executive assistant secretary resumes?

Allison White

Associate Professor, Ohio University

Knowledge of spreadsheets software such as MS Excel is a commonly sought-after skill. Employers want word processing and spreadsheet skills but often say they want high school graduates and pay accordingly. These skills aren't always taught in high school. Those in the field should seek these skills. Additionally, medical and legal assistants have highly sought after. Terminology courses for these specialized areas are sometimes offered at the vocational schools but are usually offered at the post-secondary level.

What soft skills should all executive assistant secretarys possess?

Allison White

Associate Professor, Ohio University

Employers have told me repeatedly that soft skills are often the most important. They will ask for my reference after I've gotten to know a student and been able to identify their communication, problem-solving, and interpersonal skills. They want someone to take the initiative yet know when to ask questions. Customer service skills and confidentiality were also voiced by our internship supervisors. Verbal and non-verbal communication is a must. The applicant must be able to write well!!

What hard/technical skills are most important for executive assistant secretarys?

Allison White

Associate Professor, Ohio University

In addition to production software skills, including MS Outlook, Word, Excel, and PowerPoint, we often taught database skills using MS Access. Every employer has an employee database and a customer/client database that requires input and sometimes maintenance by office personnel. Keyboarding (65+ wpm), basic bookkeeping/accounting, and filing skills are a must.

Do you want to know more?

List of executive assistant secretary skills to add to your resume

The most important skills for an executive assistant secretary resume and required skills for an executive assistant secretary to have include:

Travel Arrangements
Financial Statements
Payroll

Expense Reports
Customer Service
Word Processing

Telephone Calls
Microsoft Powerpoint
Meeting Minutes

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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