Biotage is seeking a Service Operations Coordinator to play a vital role in ensuring the continued success of Biotage's service operations by providing logistical and administrative support to the North American Service team. Scope of Responsibility The Service Operations Coordinator serves as a critical hub for Biotage's service operations, ensuring that repair, installation, and maintenance activities are executed efficiently and effectively. This role requires a strong focus on organization, communication, and collaboration to support both internal teams and external customers. The Service Operations Coordinator plays a key role in maintaining accurate records, managing logistical workflows, performing back office administrative tasks, and supporting internal and external Service teams to enhance customer satisfaction and operational excellence.
This position is hybrid based in Charlotte, NC. The requirement is at least 3 days at the Charlotte office. 2 days per week can be remote following an initial training/onboarding period.
Tasks and Responsibilities
Oversee the work order closure process, including accurate and timely creation of Sales Orders (SO) and invoicing of customers.
Manage all installation activities, including creation and tracking of installation work orders, overseeing installation schedules, confirming site preparedness, and coordinating post-installation activities.
Review and ensure completeness of Field Service Engineer (FSE) reports to initiate invoicing and spare parts replenishment in ERP and ServiceMax systems.
Act as a point of contact for individual customer support cases via phone and email, providing updates and escalating issues when necessary.
Coordinate service parts for field service work, utilizing Charlotte Service Stock (CSS) or expediting stock-out items through the Supply Organization.
Manage trunk stock replenishment to maintain adequate inventory levels for Field Service Engineers.
Maintain and update the service line items in the Biotage Americas backlog report to ensure accuracy and timeliness.
Represent the Service department during backlog meetings, expediting parts and resolving delays as needed.
Create and maintain clear, accurate records of service activities, parts transactions, and customer communications.
Collaborate with Field Service Engineers, Sales Representatives, and Applications Specialists to coordinate service activities and share relevant updates.
Manage data entry for service contracts and maintain an accurate installed base database.
Professionally represent Biotage in all communications to uphold a customer-focused approach and company reputation.
Perform additional tasks as assigned by Service Management to support departmental and organizational goals.
Role Specific Skills and Behaviors:
Exceptional attention to detail, ensuring accurate data entry and process adherence to exceed internal and external customer expectations.
Strong organizational and multitasking skills to manage competing priorities and maintain a seamless workflow in a fast-paced environment.
Clear and professional verbal and written communication skills, with the ability to effectively engage with customers, team members, and vendors.
Proficiency in interpreting and managing business and operational documents, such as service reports, invoices, work orders, and system-generated workflows.
Demonstrated ability to collect, organize, and analyze data to identify patterns, troubleshoot issues, and implement solutions that support service operations.
Collaborative mindset with the ability to work independently while supporting cross-functional teams to meet business objectives.
Advanced computer literacy, particularly in Microsoft Office Suite (Excel, Outlook, Teams), with proficiency in database and ERP systems. Familiarity with ServiceMax, Dynamics 365, or Salesforce is a strong plus.
Strong problem-solving skills with the ability to address customer concerns, manage service logistics, and ensure timely resolution of service activities.
Proven ability to prioritize tasks, streamline workflows, and maintain high levels of accuracy and efficiency in all aspects of the role
Education and Experience
Associates degree or equivalent preferred.
Strong organizational, planning, communication (oral and written), and customer service skills.
Three or more years of related experience and/or training.
Experience with Salesforce, ServiceMax, CRM, ERP systems, Dynamics 365, or other service reporting systems is a plus.
Physical Demands
LIGHT - Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
Office environment: the noise level in the work environment is usually moderate.
Travel Required
Occasional travel may be required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Biotage
Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com.
Biotage offers a comprehensive benefits package including health, dental, and vision insurance as well as a 401k program w/ company match, paid parental leave and more!
Biotage is an equal opportunity employer, including veterans and individuals with disabilities.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or ************************ for assistance.
Department Sales & Marketing Locations Charlotte Apply for this job
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Account Executive
Carrier Enterprise, LLC 4.9
Executive job in Charlotte, NC
Account Executive - HVAC Products | Carrier Enterprise Introduction: Carrier Enterprise (CE) currently has exciting opportunities for an Account Executive in Charlotte, NC. Join a leading national distributor of residential and light commercial HVAC Account Executive, Executive, Business Development, Client Relations, Salesforce, Product Development, Manufacturing, Business Services
$50k-69k yearly est. 2d ago
Account Executive
Beasley Broadcast Group, Inc. 4.5
Executive job in Charlotte, NC
Core Responsibility:
The Account Executive position puts you face to face with local business owners and advertising agency representatives, from cold calling to closing the sale. You'll be responsible for building relationships and selling all BBGI assets as marketing solutions to help your clients meet their key business challenges.
Requirements
Motivated, enthusiastic self-starter that can work effectively in a team environment and independently as needed.
Possess a great attitude, have excellent oral and written communication skills, be effective with time management, be a strong negotiator, and be detail oriented.
Be able to professionally present, strategically consult, sell, and service both potential and existing clients.
Digital sales experience is strongly preferred.
Essential Duties:
Presenting and Selling
Maintain existing business relationships while striving to increase billing and market share.
Attain new business accounts and sponsorships for our company.
Develop and maintain ongoing relationships with corporate, advertising, and public relations communities.
Create and present marketing programs to local businesses, corporations, and advertising agencies.
Solicit client investment for broadcast and non-broadcast projects, experiential marketing, streaming audio and other projects as assigned by management.
Maintain an organized format on each sales call, covering all important topics: client marketing analysis, target consumer needs, benefits sought, assignments and follow-up.
Identify, contact, develop and sell new accounts in keeping with individual sales goals.
Planning
Prepare for each sales call-in advance.
Know the relevant business reason for seeing the client.
Know the customers' target consumer and previous years' investment.
Research the industry to have basic knowledge of important trends and changes.
* Achieve Budget Goals
* Achieve or exceed monthly, quarterly, and annual revenue goals by category as assigned by management.
Service Customers
Communicate regularly with top Key and Target accounts regarding their marketing campaigns, event sponsorships, etc.
Act as primary liaison between Beasley Media Group and customer to assure superior customer service, quick resolution to problems, and access to additional marketing opportunities.
Develop mutually beneficial relationships with key client stakeholders, leadership, and ownership.
Product Knowledge of Key and Target Accounts
Leverage knowledge of BBGI products, benefits, pricing, competitive, qualitative, and quantitative information to the benefit of your clients
Continually update and expand your expertise with advertising/marketing, promotions, events, digital, audio, and video campaigns.
Be familiar with features, benefits, strengths, and weaknesses of competitors.
Administrative Duties
Consistently plan and organize work efficiently, i.e., schedules, working appointments in advance
Maintain updated account and sales records by effectively using company CRM.
Provide organized and well thought out reports as requested by management.
Coordination and Communication
Regularly communicate with direct supervisor to discuss progress, specific needs, sales rates, etc.
Consistently provide weekly accomplishment updates to management through CRM
Be available to work on all client promotions and experiential marketing activities when requested.
$56k-65k yearly est. 2d ago
Venue Account Executive
Donnelley Financial, LLC 4.8
Executive job in Charlotte, NC
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.Our
"Win as One"
mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction.
Recognized by
Newsweek
as one of
AMERICA'S MOST LOVED WORKPLACES
for three consecutive years and a
Built In Best Places to Work
for six years, we are committed to our employees' total wellbeing. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
The Account Executive will grow Venue's customer base by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations. In this role you will develop and execute strategic territory plan to deliver maximum revenue potential and own the entire sales process from qualification to close.
Responsibilities:
Grow Venue's customer base by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors and corporations.
Own the entire sales process from qualification to close.
Develop and execute strategic territory plan to deliver maximum revenue potential.
Establish a strong and consistent cadence of in-person meetings, organize networking events and attend conferences to improve brand and client exposure to the Venue product.
Foster new relationships through outbound efforts and establish positive relationships with senior executives and decision-makers.
Develop a discipline in how you plan and prioritize your time and focus to provide the highest yield from a large set of accounts.
Collaborating/team-selling with financial print reps (GCMs) to leverage existing relationships and ensure that all appropriate Donnelley services are presented to target clients.
Work closely and collaborate with Product, Marketing, Service Delivery, Business Development and both the Venue and GCM sales team to ensure client happiness by serving as the voice of the customer.
Update Salesforce daily to track activity, client and product insights, account coverage and sales pipeline.
Qualifications:
Bachelor's degree or equivalent experience required3+ years of sales experience in B2B software/technology-enabled sales or 3-5 years of meaningful financial services industry experience.
Track record of navigating within large and mid-market organizations.
Ability to develop senior-level relationships quickly and effectively to build groundswell within a company.
Strong written, verbal and formal presentation (online and group product demos) skills required.
Ability to effectively present solutions and overcome client objections.
Proven negotiation and closing skills with an ability to adjust approach in order to fit different buyer motivators.
Success within fast transactional sales cycles of exceeding sales quotas.
Savvy with social selling techniques and channels such as LinkedIn.
Ability to use insights and data-driven decisions in the sales process.
Familiarity and knowledge of M&A, IPOs, Corporate Governance & Corporate Finance.
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessjobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via t (this email is for general TA questions and is not used for updates on your application status).#BI-Remote
Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
We are recruiting for an Executive Underwriter - Middle Market, to join our team. This role will be hybrid in Atlanta, GA: Charlotte, NC or Tampa, FL.
POSITION SUMMARY:
Responsible for underwriting and managing a portfolio of the largest and most complex middle market accounts, leveraging deep industry expertise and advanced judgment to drive profitable growth. Serves as a customer-facing underwriter with the highest levels of field authority, delivering exceptional service to agency partners and contributing to strategic objectives.
RESPONSIBILITIES:
* Evaluate and apply advanced underwriting judgement to price and negotiate large and complex accounts in accordance with Amerisure risk evaluation process, underwriting guidelines, and renewal framework.
* Conduct risk selection of specialized new business opportunities that align with Amerisure's profitability goals and risk appetite.
* Maintain and manage a portfolio of complex, specialized renewal accounts, ensuring adherence to underwriting guidelines and achievement of targeted renewal pricing metrics.
* Maintain organized and thorough underwriting documentation in accordance with Amerisure's standards and guidelines.
* Provide service excellence to agents, ensuring alignment with service standards and fostering long-term partnerships.
* Build and maintain effective relationships with key stakeholders to lead successful negotiations acquiring and retaining desired accounts.
* Attain established underwriting performance metrics for both new and renewal accounts, including production goals and quote and hit ratios.
* Maintain deep subject matter expertise in assigned specialty lines or classes of business, keeping abreast of industry trends and developments.
* Adhere to published underwriting guidance and leverage relevant tools to ensure compliance with company standards and regulatory requirements.
* Partner with internal teams, such as claims and risk management, to ensure comprehensive support for agency partners.
REQUIREMENTS:
* Bachelor's degree or equivalent years of experience.
* 5 years underwriting experience in commercial middle market insurance.
* 2 years underwriting of large and complex middle market accounts.
* CIC, CPCU, AU designations preferred.
* Proficient computer skills required including Microsoft Office Suite.
* Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
* Demonstrated successful ability to prioritize and multi-task various and conflicting responsibilities.
* Strong analytical and problem-solving skills, including the ability to deal with ambiguity.
* Excellent verbal and written communication skills with the ability to interact with internal and external customers.
* Ability to travel up to 10%.
#LI-CR1
Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.
$78k-157k yearly est. Auto-Apply 60d+ ago
Executive Superintendent
Roby Commercial
Executive job in Charlotte, NC
Family | Can-Do Attitude | Integrity
At Roby Commercial, we bring the legacy of the Roby Family of Companies into the commercial construction world with the same craftsmanship, integrity, and client care that have defined us since 1950. Founded in 2009, our division focuses exclusively on commercial projects, delivering exceptional results through teamwork, precision, and professionalism.
We're seeking an experienced Executive Superintendent to lead our commercial project operations. This role is pivotal in driving project success, ensuring that every build meets our standards of quality, safety, and client satisfaction. As a key leader, you will guide teams, manage resources, and oversee the seamless execution of complex projects from planning to closeout.
What's in it for you?
Competitive salary with performance-based incentives
Comprehensive benefits package (health, dental, vision, disability, life)
Paid vacation and holidays
401(k) with company match
Opportunities for advancement within a respected and growing company
A supportive, family-oriented environment where your leadership and expertise are valued
Qualifications
What makes you stand out?
Bachelor's degree in Construction Management, Civil Engineering, or a related field (Master's preferred)
10+ years of commercial construction experience, including large-scale project management
Proven leadership in managing multiple teams and complex builds
Strong understanding of commercial construction methods, materials, and safety standards
Excellent communication, coordination, and decision-making skills
Proficiency in construction management software and digital tools
OSHA 30-hour certification preferred
Commitment to quality, teamwork, and the Roby values of Family, Can-Do Attitude, and Integrity
Responsibilities include but are not limited to:
Provide strategic leadership and direction to Project Managers, Superintendents, and subcontractors
Collaborate with clients, architects, engineers, and key stakeholders to define project objectives, schedules, and budgets
Oversee all aspects of construction planning, execution, and closeout with attention to quality and detail
Monitor progress, identify challenges, and implement proactive solutions to keep projects on track
Manage budgets, review project expenses, and ensure financial accountability
Enforce job site safety standards and ensure compliance with all regulations and protocols
Conduct regular site visits to assess quality, schedule, and team performance
Build and maintain strong relationships with clients, vendors, and partners to support repeat business and long-term trust
Why Roby Commercial?
Since 2009, Roby Commercial has been a trusted name in delivering high-quality commercial construction projects across the Carolinas. As part of the Roby Family of Companies, we're proud to continue a legacy of craftsmanship, reliability, and integrity that spans over seven decades. Our people are our greatest strength and we're committed to fostering a workplace where leadership, collaboration, and excellence thrive.
Ready to lead with purpose and pride?
Apply now and help us build spaces that strengthen communities and stand the test of time.
Roby Commercial is an Equal Opportunity Employer.
$71k-129k yearly est. 8d ago
Senior Customer Executive
Bimbo Canada
Executive job in Charlotte, NC
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-PS1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $122,400 - $171,400
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary:
The Senior Customer Executive is responsible for strategic/tactical annual planning and joint business planning, using category, consumer, shopper and marketing insights. This role will collaborate closely on developing plans with Customer Planning Managers and Customer Category Managers that will ensure profitable sales growth of the assigned major chain and increase market share. The Senior Customer Executive requires a highly motivated individual that will proactively meet the Customer's expectations and maintain long term strategic relationship, working closely with the Customer's Buyers, department VPs and additional parties.
Key Job Responsibilities:
* Develops strategic/tactical plans to drive profitable growth of Bimbo Bakeries USA Brands, utilizing internal programs & category insights.
* Build and implement promotional calendar to fully maximize all trade promotions and maintain competitive advantage.
* Gain authorization and secondary display support for all new products.
* Assist in the management of forecast accuracy for programming and new item launches
* Responsible for the entry of all promotional activity, internally and externally
* Collaborates with a large cross functional team which includes but is not limited to Brand Teams, Operations, Shopper Marketing, Category Management and Supply Chain.
* Monitors performance of strategic plans and evaluates headwinds and tailwinds, risks and opportunities, and formulates plans to improve key indicators.
* Responsible for the communication of customer plans and results, both internally and externally.
Key Behavioral Competencies:
* Ability to achieve specific objectives/outcomes and set/meet key initiatives
* Ability to effectively manage direct reports at the manager and professional staff level.
* Ability to remain agile, support established project objectives, checkpoints and timelines and manage team members to meet project tasks and expectations.
* Ability to effectively implement programs for area of responsibility.
Education and Work History:
* Bachelor's Degree in Business Management, Marketing or related field
* A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
Ideal candidate will possess:
* 5 or more years' experience of managing and expanding strategic accounts and relationships in the consumer product goods industry, with experience in annual business planning. (Ideally with Food Lion and/or ADUSA)
* Experience leading salaried associates with team responsibility.
* Experience managing and leading Top-to-Top conversations; exposure to supporting and working with executive senior leadership
* Understanding of managing P&L, experience with budget management
* Strong analytical skills, experience leveraging syndicated data & category insights
* Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
* Excellent organizational, analytical, and planning skills.
* Computer skills and proficiency, specifically PowerPoint, Excel, and Word are required, as well as high proficiency with Data Warehouse, Margin Minder, Circana IRI
* Travel may be required, 25%.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$122.4k-171.4k yearly 15d ago
Operations Coordinator
R+L Carriers 4.3
Executive job in Rock Hill, SC
Operations Coordinator,
Full-Time, Monday - Friday, Various Shifts
Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts
Click here to learn more about our employee resorts
R+L Carriers has an immediate opening for an Operations Coordinator at our Rock Hill SC Service Center.
R+L Carriers - Women in Trucking
Company Culture
Responsibilities include:
Safety related duties (audit/enter logs, employee training, misc. Safety testing including road tests, review accident/injury reports, terminal inspections, emergency planning, and other misc. duties as required)
HR related duties (recruiting/hiring, new hire paperwork/orientation, maintain employee files and other duties based on terminal needs)
Operations - assist in all aspects of P&D/Dispatch Operations
Administrative duties (assist/report to SCM, coordinate vacations, report POS & lease pay sheets, misc. records/reports, uniform/RL Store/office supply orders and misc. duties as required)
Requirements:
Class A CDL (experience preferred)
Management experience in LTL industry preferred
Ability to multitask
Excellent communication and organization skills
Traveling as required
Benefits:R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$34k-44k yearly est. Auto-Apply 9h ago
Consumer Mass Market Deposits Executive
Wells Fargo Bank 4.6
Executive job in Charlotte, NC
Consumer & Small Business Banking (CSSB)
Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale.
The Role
This Executive will have end-to-end accountability for the mass market deposit portfolio which responsible for the segment based product value proposition for Consumer to include, Low Mass, Mass and Overdraft services.
Key Responsibilities Include:
Lead a team of product managers while continually developing and guiding a culture of talent development to meet business objectives and organizational goals
Build and execute, in close collaboration with Marketing, Digital, and Branch leadership, strategies that enable long-term sustained customer growth
Deliver segment-based product development and innovation that increases profitability, drives deeper Consumer relationships with Wells Fargo, and responds to the evolving needs of customers and competitive landscape
Have direct accountability for specific financial outcomes of the deposit business which includes net interest income, fee revenue, and expenses
Define and execute, in close collaboration with agile product delivery and technology teams, on a multi-quarter product development roadmap
Establish and maintain strong relationships with critical stakeholders across Marketing, Digital, Branch, Legal, Compliance, and Risk
Regularly conduct market research to identify opportunities, trends and competitive landscape within the consumer segments. This also includes recurring analysis and monitoring of customer data and behaviors.
Monitor regulatory changes and ensure product offerings comply with financial industry regulations while also ensuring that all product strategies and implementation are completed within Risk and Control guidelines
Required Qualifications:
8+ years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Management experience
Additional Desired Qualifications:
15+ years' experience in product development and product management
Experience developing and managing Consumer Deposits products in large scale organizations
Experience navigating a large complex matrixed organization
Expertise, experience, and deep understanding of Consumer Banking
Proven effectiveness in working with and influencing all levels of management across multiple areas within the line of business, and across the Enterprise
Direct experience interacting with and influencing Senior level executives
Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques
Exceptional risk management and compliance knowledge and skills
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$207,900.00 - $431,900.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
15 Feb 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$82k-119k yearly est. 60d+ ago
Operations Coordinator
Lincoln Property Company 4.4
Executive job in Charlotte, NC
Interacts with a diverse group of internal and external customers at all levels of the organization. Handles correspondence, file maintenance and management, meeting planning and scheduling including conference rooms, and report preparation. Implements process enhancements and business initiatives.
Duties and Responsiblities:
Handles administrative needs for Operations Director including but not limited to: emails, filing, faxing, copying, mail, expense reports, client directories, and overnight packages
Organizes and executes special projects as needed
Maintains Operations files and records
Assists Managers with administrative and tracking support for special and capital projects
Administers engineer department's vacation schedule
Maintains Department's computer files for accuracy
Creates and maintains distribution lists for employee/manager communications
Creates summary for Leadership Team's monthly corporate expenses (expense reports)
Manages the distribution of new property Short Form Contacts and the reviews process of Short Form Contracts
Processes and tracks project invoice payments
Review New Vendor requests
Manage Compliance of certificate of insurance requirements for vendors and third-party tenants
Receive and process mail
Maintains vendor/employee contact lists
Develops and maintains effective working relationships with client leadership team, operational teams, landlords and tenants - with the overall objective of enhancing the business relationship with Atrium Health System;
Establishes/maintains standardization and consistency with Facility Management practices across account for project management process, ensuring that LPC and Atrium Health System Policies and Procedures are being followed;
Document/Track Break Fix & Capital OSRs as wells Task Orders for LPC managed projects, ensuring accuracy, approval, payment and etc. through duration of projects. approved, paid, and closed in a timely manner. Maintain Project Pipeline for Reporting Purposes.
Assist with the Onboarding for New Employees (System Access Internally and with the Client)
Coordinate other company and client initiatives upon request
Desired Competency, Experience and Skills:
3-5 years of relevant experience.
Two to four year degree preferred.
Proficient in Microsoft Office Suite (Excel, PPT, Word and Outlook)
Detail oriented, strong interpersonal, organizational, and typing skills
Understanding of property management preferred
Ability to multi-task, prioritize and be self sufficient
Must be customer orientated, professional and courteous with excellent phone etiquette
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
About Lincoln Property Company
Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
$40k-58k yearly est. Auto-Apply 3d ago
SSDLC IT/IS Risk Management & Governance Executive - Charlotte
USAA 4.7
Executive job in Charlotte, NC
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
USAA is seeking an **IT/Info Security Risk Management & Governance Executive** who needs to have **"hands-on"** expertise in **SSDLC - Second Line of Defense** . This role sits within the Chief Risk Office for Technology.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: **Charlotte, NC** , San Antonio, TX, Tampa, FL with a preference for **Charlotte** .
**_*** Relocation assistance is available to Charlotte for this position ***_**
The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
+ Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the **second line risk role.** Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
+ Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
+ Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
+ Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
+ Assists in interactions and briefs on domain of responsibility with **regulators from the OCC, FED, FDIC, and CFPB** as well as prepare Board and Senior Management level reports related to IT/IS risk.
+ Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
**Minimum Education:**
+ Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
**Minimum Experience:**
+ 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
+ 4+ years of people leadership experience in building, managing and/or developing high-performing teams.
+ Industry certification(s) in Information Security (e.g., **CISSP** , CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., **CRISC** ) or Physical Security (e.g., CPP).
+ Demonstrated experience working with and applying Risk, Security or Audit frameworks ( **FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16** ).
+ Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
+ Experience making data-driven decisions.
+ Experience working with external agencies and regulators.
+ Broad knowledge of information technology systems and general system development principles.
**What sets you apart:**
+ 7+ years of risk management and regulatory experience in a functional area such as **insurance, banking, or financial services (Large size organizations 20k+)**
+ 10+ years experience focused on **Information Security, Data, Risk Management** , evaluating the design and development of software.
+ Experience with **artificial intelligence (AI)** and machine learning principles, including responsible AI use case evaluations and deployment.
+ 10+ years **"hands-on"** experience integrating security throughout the **Secure** **S** **oftware Development Lifecycle (SSDLC)** , including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
+ Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
**Compensation range:** The salary range for this position is: $169,880.00 - $305,780.00 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$66k-86k yearly est. 60d+ ago
EA Architect - Vice President
SMBC
Executive job in Charlotte, NC
**Role Description** As an Enterprise Architect, you will play a pivotal role in shaping the technological landscape of our organization. Working closely with stakeholders across various business units, you will be responsible for designing and implementing strategic architectures that align with our business objectives and drive digital transformation in the banking industry. Architecture Design: Develop and maintain comprehensive architectural blueprints that encompass the entire IT infrastructure, applications, data, and technology platforms.
**Role Objectives**
+ Strategic Planning: Collaborate with senior leadership to define technology strategies and roadmaps that support business growth, innovation, and agility in the banking sector.
+ Solution Evaluation: Assess the suitability of new technologies and solutions, conducting thorough evaluations to determine their alignment with business needs and architectural standards.
+ Governance and Compliance: Establish and enforce architectural governance processes to ensure compliance with industry regulations, security standards, and best practices in banking.
+ Collaboration and Communication: Act as a bridge between technical and non-technical stakeholders, facilitating communication and fostering alignment on architectural decisions and priorities within the banking domain.
+ Technical Leadership: Provide guidance and leadership to development teams, promoting architectural best practices, and mentoring junior architects with a focus on banking-specific requirements.
+ Risk Management: Identify potential risks and dependencies within the architecture, implementing mitigation strategies to minimize disruption to banking operations.
+ Continuous Improvement: Stay abreast of emerging technologies and industry trends in banking and technology, driving innovation and continuous improvement within the organization's technology stack.
**Qualifications and Skills**
+ Bachelor's degree in Computer Science, Information Technology, or related field.
+ Proven experience (5+ years) as an Enterprise Architect in a large-scale enterprise environment, with experience in the banking sector preferred.
+ In-depth knowledge of enterprise architecture frameworks and methodologies.
+ Extensive working experience in workflow engineering and business process orchestration. Pega experience is preferred. ServiceNow knowledge is helpful.
+ Strong understanding of cloud computing, microservices architecture, API management, and emerging technologies.
+ Experience with Azure cloud services and solutions, financial services or Databricks preferred.
+ Experience with EA tools like LeanIX, Ardoq is helpful.
+ Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders in the banking industry.
+ Proven leadership abilities, with a track record of leading cross-functional teams and driving architectural initiatives to successful outcomes.
**Additional Requirements**
EOE, including Disability/veterans
$39k-57k yearly est. 44d ago
EA Architect - Vice President
Sumitomo Mitsui Banking Corporation
Executive job in Charlotte, NC
Job Level: Vice President Job Function: IT and Digital Development Employment Type: Full Time Role Description As an Enterprise Architect, you will play a pivotal role in shaping the technological landscape of our organization. Working closely with stakeholders across various business units, you will be responsible for designing and implementing strategic architectures that align with our business objectives and drive digital transformation in the banking industry. Architecture Design: Develop and maintain comprehensive architectural blueprints that encompass the entire IT infrastructure, applications, data, and technology platforms.
Role Objectives
* Strategic Planning: Collaborate with senior leadership to define technology strategies and roadmaps that support business growth, innovation, and agility in the banking sector.
* Solution Evaluation: Assess the suitability of new technologies and solutions, conducting thorough evaluations to determine their alignment with business needs and architectural standards.
* Governance and Compliance: Establish and enforce architectural governance processes to ensure compliance with industry regulations, security standards, and best practices in banking.
* Collaboration and Communication: Act as a bridge between technical and non-technical stakeholders, facilitating communication and fostering alignment on architectural decisions and priorities within the banking domain.
* Technical Leadership: Provide guidance and leadership to development teams, promoting architectural best practices, and mentoring junior architects with a focus on banking-specific requirements.
* Risk Management: Identify potential risks and dependencies within the architecture, implementing mitigation strategies to minimize disruption to banking operations.
* Continuous Improvement: Stay abreast of emerging technologies and industry trends in banking and technology, driving innovation and continuous improvement within the organization's technology stack.
Qualifications and Skills
* Bachelor's degree in Computer Science, Information Technology, or related field.
* Proven experience (5+ years) as an Enterprise Architect in a large-scale enterprise environment, with experience in the banking sector preferred.
* In-depth knowledge of enterprise architecture frameworks and methodologies.
* Extensive working experience in workflow engineering and business process orchestration. Pega experience is preferred. ServiceNow knowledge is helpful.
* Strong understanding of cloud computing, microservices architecture, API management, and emerging technologies.
* Experience with Azure cloud services and solutions, financial services or Databricks preferred.
* Experience with EA tools like LeanIX, Ardoq is helpful.
* Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders in the banking industry.
* Proven leadership abilities, with a track record of leading cross-functional teams and driving architectural initiatives to successful outcomes.
Additional Requirements
Nearest Major Market: Charlotte
THE JOB / Senior Event Executive (Golf) (Financial Services Client) EXPERIENCES / Responsible for planning and executing event and experiential marketing programs. If you have knowledge and experience planning events, building strong business relationships with vendors, and orchestrating first-class brand activations, this opportunity is for you! We have an exciting opportunity for a Senior Event Executive to join our team as a playmaker at the intersection of sports/entertainment and experiential marketing.
In this role, you will work closely with the Senior Experiential Manager and larger golf team responsible for strategic program development of our client's comprehensive golf portfolio. There will be a strong focus on team collaboration, client management, integrated planning across internal/external channels, concept development and delivery of best-in-class work throughout the process.
To be successful, the SEE will need to be a driven member of an ambitious team, have excellent communication skills and a passion for creating inspiring and impactful experiences. The position is best suited for a candidate who is excited about working in a team environment with a diverse group of people from different cultural backgrounds and interested in managing multiple workstreams.
THE WORK YOU'LL DO
* Support day-to-day team functions to help the team succeed
* Serve as point-person for on-the-ground activations
* Prepare necessary event documents including event guides, itineraries, meeting notes and post event recaps
* Coordinate projects with vendors and internal Octagon resources
* Develop a knowledge and understanding of financial service client's sponsorship portfolio and business initiatives
* Additional projects as assigned, which may include: assistance on other events/programs, competitive research, POVs, property research, etc.
* A considerable amount of domestic event travel will be required throughout the year, including nights and week
THE BIGGER TEAM YOU'LL JOIN
Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE'RE LOOKING FOR
* 3+ years' experience in a related field
* A passion for events/experiences, ranging from large-scale custom experiences to small-scale turnkey events
* The mindset that no job is too small or too big, with a can-do attitude and desire to succeed & learn
* A standout colleague who wants to know what others are working on and also wants to help
* Willingness to brainstorm fun ideas and bring them to life
* Genuine curiosity and desire to learn in a fast-paced work environment
* The ability to thrive under pressure, with exceptional problem solving skills
* A go-getter who demonstrates initiative and embraces new challenges
* Excellent organizational skills and attention to detail
* An ability to communicate effectively, both oral and written with clients and colleagues
* Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: High (45%-75%)
This position pays $50,000, is overtime-eligible and comes with a comprehensive benefits package.
Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
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THE JOB / Senior Event Executive (Golf) (Financial Services Client)
EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.
If you have knowledge and experience planning events, building strong business relationships with vendors, and orchestrating first-class brand activations, this opportunity is for you! We have an exciting opportunity for a Senior Event Executive to join our team as a playmaker at the intersection of sports/entertainment and experiential marketing.
In this role, you will work closely with the Senior Experiential Manager and larger golf team responsible for strategic program development of our client's comprehensive golf portfolio. There will be a strong focus on team collaboration, client management, integrated planning across internal/external channels, concept development and delivery of best-in-class work throughout the process.
To be successful, the SEE will need to be a driven member of an ambitious team, have excellent communication skills and a passion for creating inspiring and impactful experiences. The position is best suited for a candidate who is excited about working in a team environment with a diverse group of people from different cultural backgrounds and interested in managing multiple workstreams.
THE WORK YOU'LL DO
Support day-to-day team functions to help the team succeed
Serve as point-person for on-the-ground activations
Prepare necessary event documents including event guides, itineraries, meeting notes and post event recaps
Coordinate projects with vendors and internal Octagon resources
Develop a knowledge and understanding of financial service client's sponsorship portfolio and business initiatives
Additional projects as assigned, which may include: assistance on other events/programs, competitive research, POVs, property research, etc.
A considerable amount of domestic event travel will be required throughout the year, including nights and week
THE BIGGER TEAM YOU'LL JOIN
Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE'RE LOOKING FOR
3+ years' experience in a related field
A passion for events/experiences, ranging from large-scale custom experiences to small-scale turnkey events
The mindset that no job is too small or too big, with a can-do attitude and desire to succeed & learn
A standout colleague who wants to know what others are working on and also wants to help
Willingness to brainstorm fun ideas and bring them to life
Genuine curiosity and desire to learn in a fast-paced work environment
The ability to thrive under pressure, with exceptional problem solving skills
A go-getter who demonstrates initiative and embraces new challenges
Excellent organizational skills and attention to detail
An ability to communicate effectively, both oral and written with clients and colleagues
Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: High (45%-75%)
This position pays $50,000, is overtime-eligible and comes with a comprehensive benefits package.
Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
$50k yearly Auto-Apply 38d ago
Day Operations Coordinator - Charlotte Metro, NC
Msccn
Executive job in Charlotte, NC
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site"
Day Operations Coordinator
Location: Charlotte Metro, NC
Full-Time
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between:
$17 - $26
Job Description:
The Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various inquiries, and directly supporting warehouse and transportation leadership as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR's, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures.
Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls.
Verify information and data to ensure market compliance with regulations and procedures.
Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log etc.).
Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager's review.
Monitor inventory level of office supplies and initiate purchase orders.
Other duties as assigned by manager.
RELATIONSHIPS
Internal: Operations manager and staff, purchasing department
External: N/A
WORK ENVIRONMENT
The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS (Please have requirements listed on resume before submitting for position):
Related Experience/Requirements:
Minimum of two years of clerical experience required.
Knowledge/Skills/Abilities:
Effective communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of limited scope.
Perform cross-functional activities, and work on a varying schedule.
Strong teamwork skills with the ability to support others in the department and division.
Education
High school diploma or GED/equivalent required.
PREFERRED QUALIFICATIONS
Preferred experience in a distribution business environment.
Knowledge of DOT Hours of Service Regulations.
Knowledge of our geographic delivery area.
Certifications/Training
Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.
PHYSICAL QUALIFICATIONS
Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO:
FREQUENCY:
STAND: OCCASIONALLY
WALK: OCCASIONALLY
DRIVE VEHICLE: N/A
SIT: CONTINUOUSLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): N/A
CARRY
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): N/A
Over 100 lbs (Very Heavy): N/A
PUSH/PULL*1: OCCASIONALLY
CLIMB/BALANCE*2: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: FREQUENTLY
TWIST: OCCASIONALLY
GRASP OBJECTS*3: FREQUENTLY
MANIPULATE OBJECTS*4: OCCASIONALLY
MANUAL DEXTERITY*5: OCCASIONALLY
1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for leading a large corporate security function that protects bank employees, facilities and assets. Key responsibilities including proactive issue identification and management, developing recommendations to senior management, and coordinating with local and enterprise leadership, law enforcement, regulatory and industry counterparts.
The Security Incident Response Executive will be responsible for designing, executing and on-going sustainability of a new security incident response, triage and reporting function focused on significant incidents with a potential impact to employees, clients, physical locations, and executives at Bank of America. This function will operate in direct coordination with other incident management functions within Corporate Security and across the bank. Key responsibilities include development and implementation of processes and controls, building and leading a high-performing incident response team, and setting strategic goals and success measures. This role will report to the Head of Global Corporate Security & Executive Protection.
Responsibilities:
Establish a multi-phased strategy for the deployment and operation of an incident response framework aligned to physical threats
Implement framework inclusive of supporting documentation, playbooks/procedures, and reporting (post-event / delivering against key performance and risk indicators)
Establish processes and controls aligned to the enterprise Process Management Policy / Standards
Serve as the primary accountable leader during incidents, closely directing on-going executive level communications, response, recovery and closure of incidents
Direct partnership with members of the response team, including Global Information Security, Protective Intelligence, Executive Protection & Major Events, Global Response, SOACC Operations, and Threat Intelligence
Leverage highly confidential intelligence to respond to and contribute to the mitigation of threats
Establish relationships with federal, state and international law enforcement, intelligence agencies and private-sector security partners
Maintain close business relationships with internal and external intelligence teams to ensure rapid identification and response to threats that may impact leadership
Work closely with Executive Protection and Major Events Executives and other functions that support the bank's management team
Coordinate the identification and reporting of significant issues and develops recommendations to senior management
Required Qualification:
10+ years of experiences in either corporate security, information security, business continuity/resiliency or related areas focused on incident/response management
Must have a functional understanding/knowledge of Bank of America Enterprise and the different lines of businesses.
Experience in designing and implementing new processes/procedures at an enterprise level
Strong executive communication/presence, ability to build strong relationships and consensus amongst executive leaders and teams. Clear and succinct communication that is actionable
A proactive leader with exceptional risk management skills, reporting and communication skills, and the ability operate at the highest levels of corporate security
Proven leadership experience in a corporate environment with the ability work with high-performance teams
Deep expertise in physical security, risk assessment, response, protective intelligence and threat management strategies. Cyber/Information security experience is desired
High level of discretion, professionalism and ability to manage confidential information with integrity
Proven ability to navigate organization complexity
Ability to travel and work irregular hours, including nights, weekends and holidays as required
Skills:
Crisis Management
Facilities Management
Facility Security Management
Stakeholder Management
Strategic Thinking
Business Acumen
Coaching
Executive Presence
Policies, Procedures, and Guidelines Management
Risk Management
Business Analytics
Business Case Analysis
Inclusive Leadership
Process Simplification
Vendor Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
$91k-117k yearly est. Auto-Apply 10d ago
Administrative and Operations Coordinator
Arrochem
Executive job in Mount Holly, NC
The Administrative & Operations Coordinator supports daily office operations across multiple departments and works directly with the President. This role collaborates with customer service, purchasing, sales, production, and accounting, while also supporting HR, environmental/regulatory coordination, and basic IT needs.
Strong Excel skills are essential.
$31k-46k yearly est. 1d ago
Banking Center Operations Coordinator
First Horizon Corp 3.9
Executive job in Charlotte, NC
Weekly Scheduled Hours: Monday through Friday, 9:00AM to 5:00PM Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational efficiency
* Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy.
* Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors.
* Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team.
* Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures.
* Mitigate the bank's risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
* Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers' difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions.
* Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing.
* Control the inventory of cash, Official Checks and Personal Money Orders through dual control.
Client experience
* Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Responsible for ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
* Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and associates.
Team management
* Maintain workflow and handle scheduling the associates supporting financial transactions.
* Observe, coach, and lead the transactional processing team to ensure all strategic initiatives are executed effectively.
* Assist in evaluating employee performance and counseling when needed.
* Assist in determining and satisfying training needs and establish performance plans.
* Conduct meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff.
* Assist in conducting meetings to promote sales, product knowledge and client service
Perform all other job related duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
1. Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
None required
NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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$30k-37k yearly est. 8d ago
Service Operations Coordinator
Biotage AB
Executive job in Charlotte, NC
Biotage is seeking a Service Operations Coordinator to play a vital role in ensuring the continued success of Biotage's service operations.
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Biotage is seeking a Service Operations Coordinator to play a vital role in ensuring the continued success of Biotage's service operations by providing logistical and administrative support to the North American Service team.
Scope of Responsibility
The Service Operations Coordinator serves as a critical hub for Biotage's service operations, ensuring that repair, installation, and maintenance activities are executed efficiently and effectively. This role requires a strong focus on organization, communication, and collaboration to support both internal teams and external customers. The Service Operations Coordinator plays a key role in maintaining accurate records, managing logistical workflows, performing back office administrative tasks, and supporting internal and external Service teams to enhance customer satisfaction and operational excellence.
This position is hybrid based in Charlotte, NC. The requirement is at least 3 days at the Charlotte office. 2 days per week can be remote following an initial training/onboarding period.
Tasks and Responsibilities
Oversee the work order closure process, including accurate and timely creation of Sales Orders (SO) and invoicing of customers.
Manage all installation activities, including creation and tracking of installation work orders, overseeing installation schedules, confirming site preparedness, and coordinating post-installation activities.
Review and ensure completeness of Field Service Engineer (FSE) reports to initiate invoicing and spare parts replenishment in ERP and ServiceMax systems.
Act as a point of contact for individual customer support cases via phone and email, providing updates and escalating issues when necessary.
Coordinate service parts for field service work, utilizing Charlotte Service Stock (CSS) or expediting stock-out items through the Supply Organization.
Manage trunk stock replenishment to maintain adequate inventory levels for Field Service Engineers.
Maintain and update the service line items in the Biotage Americas backlog report to ensure accuracy and timeliness.
Represent the Service department during backlog meetings, expediting parts and resolving delays as needed.
Create and maintain clear, accurate records of service activities, parts transactions, and customer communications.
Collaborate with Field Service Engineers, Sales Representatives, and Applications Specialists to coordinate service activities and share relevant updates.
Manage data entry for service contracts and maintain an accurate installed base database.
Professionally represent Biotage in all communications to uphold a customer-focused approach and company reputation.
Perform additional tasks as assigned by Service Management to support departmental and organizational goals.
Role Specific Skills and Behaviors:
Exceptional attention to detail, ensuring accurate data entry and process adherence to exceed internal and external customer expectations.
Strong organizational and multitasking skills to manage competing priorities and maintain a seamless workflow in a fast-paced environment.
Clear and professional verbal and written communication skills, with the ability to effectively engage with customers, team members, and vendors.
Proficiency in interpreting and managing business and operational documents, such as service reports, invoices, work orders, and system-generated workflows.
Demonstrated ability to collect, organize, and analyze data to identify patterns, troubleshoot issues, and implement solutions that support service operations.
Collaborative mindset with the ability to work independently while supporting cross-functional teams to meet business objectives.
Advanced computer literacy, particularly in Microsoft Office Suite (Excel, Outlook, Teams), with proficiency in database and ERP systems. Familiarity with ServiceMax, Dynamics 365, or Salesforce is a strong plus.
Strong problem-solving skills with the ability to address customer concerns, manage service logistics, and ensure timely resolution of service activities.
Proven ability to prioritize tasks, streamline workflows, and maintain high levels of accuracy and efficiency in all aspects of the role
Education and Experience
Associates degree or equivalent preferred.
Strong organizational, planning, communication (oral and written), and customer service skills.
Three or more years of related experience and/or training.
Experience with Salesforce, ServiceMax, CRM, ERP systems, Dynamics 365, or other service reporting systems is a plus.
Physical Demands
* LIGHT - Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
* Office environment: the noise level in the work environment is usually moderate.
Travel Required
* Occasional travel may be required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Biotage
Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com.
Biotage offers a comprehensive benefits package including health, dental, and vision insurance as well as a 401k program w/ company match, paid parental leave and more!
Biotage is an equal opportunity employer, including veterans and individuals with disabilities.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or ************************ for assistance.
Department Sales & Marketing Locations Charlotte Apply for this job
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The average executive in Charlotte, NC earns between $54,000 and $169,000 annually. This compares to the national average executive range of $63,000 to $184,000.
Average executive salary in Charlotte, NC
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