The Service Operations Coordinator serves as the primary point of contact for all visitors, callers, and digital inquiries at the chancery. This role is responsible for delivering exceptional service through efficient triage of inbound queries, effective management of multi-channel communication, and proactive resolution of requests using shared service and call center best practices and knowledgebase.
Key Responsibilities
• Manage inbound and outbound calls, emails, and web chats using CRM and ticketing systems
• Intake, log, and triage all requests, ensuring accurate documentation and timely resolution
• Monitor departmental service compliance dashboards and follow-up with teams to ensure issues are being addressed
• Maintain a clean, organized, and welcoming reception area
• Uphold strict confidentiality and demonstrate respect for all individuals and the mission of the chancery
Required Knowledge/Skills/Abilities
• Proficiency in CRM/ticketing systems (e.g. Jira), Microsoft Office Suite, and knowledgebase systems
• Strong oral and written communication skills, with the ability to explain concepts and processes clearly
• Excellent organizational and multitasking abilities in a high-volume, fast-paced environment
• Sound judgment and ability to triage and prioritize requests
• Experience with service desk best practices, including queue management, SLA adherence, and first contact resolution
• Ability to work independently and as part of a cross-functional team
• Professional appearance and conduct
Education and Experience Requirements
• High school diploma or equivalent required; associate or bachelor's degree preferred
• Prior experience in a call center, shared service, or technical support role strongly preferred
• Experience in a church, non-profit, or mission-driven environment is a plus
Physical Requirements
• Prolonged periods of sitting and working at a desk
• Ability to lift up to 20 pounds occasionally
• Some standing, bending, and walking are required
Additional Requirements
• Must agree, upon acceptance of an offer of employment, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality
• Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values
• Must maintain strict confidentiality regarding any chancery information
• Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus
$30k-42k yearly est. 5d ago
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Membership Services Account Executive
AEG 4.6
Executive job in Detroit, MI
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Amaze, Inspire, Unite The Membership Service Account Executive is responsible for driving renewal sales of all sports and entertainment, up selling and cross selling all products including new season memberships, groups and individual suites through developing strong relationship and providing first-class service to clients.
Key Responsibilities:
Meet or exceed both individual and team sales goals.
Develop and build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, client office visits and other communication - creating personalized experiences for them.
Maintain updated information regarding clients in the CRM tool.
Renewal of current season ticket members accounts from season to season (full, half and mini plans).
Collect referrals from season ticket members.
Up-sell and cross-sell all products including group tickets, premium products and individual suites for both Detroit Tigers and Detroit Red Wings.
Make required daily outgoing phone calls to account base.
Work to complete assigned membership engagement touch points.
Maintain up-to-date knowledge and effectively and enthusiastically communicate all team happenings, events, ticket member benefits, and park details that are relevant to members.
Anticipate, respond to, and resolve all complaints, requests, and inquiries in a calm and professional manner, ensuring that each fan interaction results in increased loyalty to the teams.
Assist in developing and delivering customized programs, benefits and events to drive loyalty with defined account base.
Provide knowledgeable and enthusiastic service to members.
Event/Game day operations (staffing membership headquarters on game nights, answering phones on game nights, etc.).
Work additional game duties as assigned.
Required Knowledge, Skills and Abilities:
Bachelor's degree in sports management, marketing, or communications.
Minimum 2 year of customer service, preferably in ticket retention and service.
Previous use and knowledge of any ticketing sources is preferred.
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Possess the highest integrity and ethical standards.
Team player with the ability to handle multiple assignments in a fast-paced environment.
Excellent verbal communication skills with a friendly and professional telephone manner.
Strong time management and organizational skills.
Demonstrated ability to work independently and to self-motivate.
Demonstrated flexibility and creative problem-solving skills.
Must be self-directed and goal oriented.
Ability to provide exceptional customer service.
A true passion and desire to work in the sports industry.
Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint.
Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
Working Conditions:
Irregular and extended hours including nights, weekends, and holidays.
Exposure to high noise level.
Frequent visual/auditory attention.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.
Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$73k-113k yearly est. 2d ago
Account Executive
ODX Health
Executive job in Farmington Hills, MI
Are you a healthcare-savvy relationship builder who understands the unique needs of providers and the value of high-quality diagnostic services? We're seeking a results-oriented Account Executive to represent our laboratory services to physicians, clinics, and healthcare organizations. In this role, you'll educate providers on the clinical and operational advantages of partnering with a lab that values personalized service, rapid turnaround times, and rigorous compliance with healthcare regulations. You'll be instrumental in expanding our client base, deepening existing relationships, and ensuring that every provider you work with receives exceptional support and reliable diagnostics they can trust. By building strong relationships and understanding the real-world challenges clinicians face, you'll serve as both an advocate and a resource-ensuring our clients have the tools they need to care for their patients with confidence. This is your opportunity to make a meaningful impact in patient care while helping grow a respected, mission-driven laboratory. If you're driven by purpose, passionate about healthcare, and ready to build something meaningful, we'd love to meet you.
Company Description
At ODX Health, our mission is to provide accurate, timely, and reliable clinical laboratory services that support exceptional patient care and advances public health. We are committed to scientific excellence, operational integrity, and compassionate service. Through innovation, continuous improvement, and a dedicated team of professionals, we strive to be a trusted partner to healthcare providers and a vital contributor to the well-being of the communities we serve.
Responsibilities
Identify, attract, develop, and maintain strong relationships with healthcare providers to drive utilization of the company's clinical lab services in full compliance with all applicable federal and state regulations.
Promote and communicate the value of the lab's services to current and prospective clients through ethical, informative, and targeted outreach strategies.
Represent and uphold the company's brand, mission, and commitment to quality in all external interactions.
Serve as a trusted advisor and lead liaison for assigned clients, ensuring clear communication, service excellence, and understanding of applicable compliance standards.
Identify and develop new business opportunities while supporting growth within existing client accounts by recognizing areas for improvement and providing client-focused solutions.
Execute approved public relations and marketing strategies that align with the company's goals and objectives.
Participate in and contribute to company-led marketing and outreach projects as assigned.
Ensure the successful and timely implementation and delivery of lab services and related supplies for all clients.
Supervise and coordinate the activities of Account Managers or internal teams as needed to support business development efforts.
Analyze and identify new market opportunities, and collaborate with executive leadership to develop outreach strategies tailored to those markets.
Prepare and submit accurate, timely reports on client activity, compliance issues, and business development progress.
Travel as needed to meet with clients, attend events, or support service implementation.
Act as a conduit of information between the company and its clients, transparently communicating client feedback, service needs, and any developments that may affect the business relationship.
Requirements
Bachelor's degree in business, marketing, or related field (preferred).
3+ years of experience in account management, business development, or sales in a healthcare or laboratory services setting.
Strong knowledge of healthcare industry regulations, including federal and state compliance requirements.
Proven track record of client acquisition and relationship management.
Exceptional communication, interpersonal, and organizational skills.
Ability to work independently and collaboratively in a fast-paced, results-driven environment.
Willingness to travel regularly.
$57k-93k yearly est. 2d ago
Executive Steward at Saint John's Resort
Schulte Corporation 3.9
Executive job in Plymouth, MI
The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards.
GUEST SERVICE REQUIREMENTS:
Maintain a friendly, professional demeanor with genuine warmth in all interactions
Support exceptional guest experiences through behind-the-scenes operational excellence
Demonstrate commitment to hospitality excellence through actions, attitude, and accountability
Ensure cleanliness and presentation standards enhance the overall guest experience
SAFETY REQUIREMENTS:
Maintain safe work practices and prevent personal injury through proper technique and equipment use
Ensure the safety of team members, guests, and vendors through proactive hazard identification
Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols
Maintain compliance with health department regulations and company safety standards
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Stewarding Operations & Sanitation Management
Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets
Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements
Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas
Implement and monitor proper chemical usage, dilution ratios, and storage procedures
Equipment & Asset Management
Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment
Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors
Track and report equipment needs, replacement cycles, and capital expenditure recommendations
Ensure proper storage, organization, and security of all stewarding assets
Leadership & Team Development
Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures
Foster clear communication with culinary leadership regarding operational needs and challenges
Organize and lead stewarding team meetings and daily shift briefings
Build and maintain a positive team culture focused on efficiency, accountability, and reliability
Mentor and develop stewarding staff, creating opportunities for advancement within the organization
Cost Control & Resource Management
Partner with Executive Chef on chemical, supply, and equipment cost management
Recommend strategies to optimize operational efficiency while controlling expenses
Monitor usage levels and implement waste reduction initiatives
Manage stewarding labor deployment to meet operational demands while controlling costs
Operational Support
Supporting culinary operations through timely equipment delivery, setup, and breakdown
Receiving deliveries and organizational storage areas, coolers,
Support FOH operations through timely CGS, equipment delivery, setup, and breakdown
Coordinate stewarding coverage for banquets, special events, and peak service periods
Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment
Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the upmost care
Manage trash and recycling programs in compliance with environmental and regulatory requirements
Training & Professional Development
Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols
Ensure team maintains current certifications and safety training compliance
Maintain professional appearance and conduct, serving as a role model for stewarding team
Complete assigned administrative tasks and special projects as directed
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THIS POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
Core Competencies
Performance Indicators
Accountability
Sanitation knowledge
Leadership
Cost management acumen
Team development
Verbal communication
Operational judgment
Professional ethics
Quality standards
Professional appearance
Problem-solving mindset
Dependability
Adaptability
Punctuality
Resource management
Teamwork
Work quality
Health inspection scores
EDUCATION/REQUIREMENTS:
High School Diploma required
Minimum two years stewarding leadership experience in upscale/resort environment preferred
Proven track record in high-volume, multi-outlet operations
ServSafe Manager Certification preferred (or ability to obtain within 60 days)
Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems
Proficiency in inventory management and basic computer systems
Proof of eligibility to work in the United States
Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations
PHYSICAL REQUIREMENTS:
Ability to stand and walk for extended periods (8-12 hours)
Capability to lift and carry up to 50 pounds regularly
Tolerance for working in hot, humid, and wet environments
Manual dexterity for equipment operation and maintenance tasks
Ability to work in confined spaces and reach overhead storage areas
WORK ENVIRONMENT:
Fast-paced, high-volume resort kitchen and stewarding environment
Exposure to heat, steam, water, chemicals, and cleaning equipment
Collaborative team environment requiring clear communication with culinary and service teams
Seasonal demand variations typical of resort operations
Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
$93k-143k yearly est. 23h ago
Executive Steward at Saint John's Resort
Graduate Hotels 4.1
Executive job in Plymouth, MI
The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards.
GUEST SERVICE REQUIREMENTS:
Maintain a friendly, professional demeanor with genuine warmth in all interactions
Support exceptional guest experiences through behind-the-scenes operational excellence
Demonstrate commitment to hospitality excellence through actions, attitude, and accountability
Ensure cleanliness and presentation standards enhance the overall guest experience
SAFETY REQUIREMENTS:
Maintain safe work practices and prevent personal injury through proper technique and equipment use
Ensure the safety of team members, guests, and vendors through proactive hazard identification
Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols
Maintain compliance with health department regulations and company safety standards
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Stewarding Operations & Sanitation Management
Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets
Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements
Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas
Implement and monitor proper chemical usage, dilution ratios, and storage procedures
Equipment & Asset Management
Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment
Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors
Track and report equipment needs, replacement cycles, and capital expenditure recommendations
Ensure proper storage, organization, and security of all stewarding assets
Leadership & Team Development
Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures
Foster clear communication with culinary leadership regarding operational needs and challenges
Organize and lead stewarding team meetings and daily shift briefings
Build and maintain a positive team culture focused on efficiency, accountability, and reliability
Mentor and develop stewarding staff, creating opportunities for advancement within the organization
Cost Control & Resource Management
Partner with Executive Chef on chemical, supply, and equipment cost management
Recommend strategies to optimize operational efficiency while controlling expenses
Monitor usage levels and implement waste reduction initiatives
Manage stewarding labor deployment to meet operational demands while controlling costs
Operational Support
Supporting culinary operations through timely equipment delivery, setup, and breakdown
Receiving deliveries and organizational storage areas, coolers,
Support FOH operations through timely CGS, equipment delivery, setup, and breakdown
Coordinate stewarding coverage for banquets, special events, and peak service periods
Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment
Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the upmost care
Manage trash and recycling programs in compliance with environmental and regulatory requirements
Training & Professional Development
Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols
Ensure team maintains current certifications and safety training compliance
Maintain professional appearance and conduct, serving as a role model for stewarding team
Complete assigned administrative tasks and special projects as directed
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THIS POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
Core Competencies
Performance Indicators
Accountability
Sanitation knowledge
Leadership
Cost management acumen
Team development
Verbal communication
Operational judgment
Professional ethics
Quality standards
Professional appearance
Problem-solving mindset
Dependability
Adaptability
Punctuality
Resource management
Teamwork
Work quality
Health inspection scores
EDUCATION/REQUIREMENTS:
High School Diploma required
Minimum two years stewarding leadership experience in upscale/resort environment preferred
Proven track record in high-volume, multi-outlet operations
ServSafe Manager Certification preferred (or ability to obtain within 60 days)
Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems
Proficiency in inventory management and basic computer systems
Proof of eligibility to work in the United States
Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations
PHYSICAL REQUIREMENTS:
Ability to stand and walk for extended periods (8-12 hours)
Capability to lift and carry up to 50 pounds regularly
Tolerance for working in hot, humid, and wet environments
Manual dexterity for equipment operation and maintenance tasks
Ability to work in confined spaces and reach overhead storage areas
WORK ENVIRONMENT:
Fast-paced, high-volume resort kitchen and stewarding environment
Exposure to heat, steam, water, chemicals, and cleaning equipment
Collaborative team environment requiring clear communication with culinary and service teams
Seasonal demand variations typical of resort operations
Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
$85k-149k yearly est. 23h ago
Operations Coordinator, Cadillac F1 Marketing
General Motors 4.6
Executive job in Warren, MI
Job Description The Operations Coordinator is a new position within the newly created Cadillac F1 Marketing team and will report to the Operations and Activation Manager. The primary responsibility for this role is the management and tracking of vehicles to support various race events across the globe for transportation needs, consumer displays and events, and management of a fleet of nine replica race cars. This individual can expect additional ad hoc requests and event planning support as the overall marketing plan develops. Problem solving, flexibility and adaptability are key. Working with each of our global markets requires flexible work hours and may include weekends on occasion. Travel is a possibility but not expected to be significant. Job Responsibilities * Responsible for management and logistics of replica show car fleet, including transportation, storage, refurbish/repair, vehicle handling. * Manage sourcing, shipping and coordination of vehicles in support of all global race events including display vehicles and at-track transportation. * Support ad-hoc requests such organizing travel schedules, creating/distributing guest invitations, preparation of meeting materials, overseeing the ordering and distribution of apparel. * Liaise closely with race team, company vehicle operations (CVO), Global Logistics Services (GLS), US and Global marketing teams to understand needs, delivery expectations, and source vehicles to fulfill needs. * Oversee sourcing, fulfillment and tracking of contractual long-term vehicle loan obligations to race team, drivers and other partners in US and UK. * Process and maintain accurate records of vehicle shipments, invoices, and delivery confirmations within internal systems. * Key interface with third-party logistics providers, freight carriers, and internal teams to ensure timely and efficient shipping processes. * Manage annual vehicle inventories to align forecast with budget. * Ensure compliance with GM policies including proper insurance, safe driver forms, contracts are all on file and up to date. Job Qualifications * Proven experience in logistics, supply chain, or operations role, preferably within the automotive industry. * Strong understanding of vehicle ordering process, vehicle delivery procedures and various systems such as eCVMS (company vehicle management system) * Excellent organizational and problem-solving skills with a high degree of attention to detail. * Strong communication and interpersonal skills, capable of building effective relationships with internal teams and external partners. * Ability to work effectively in a fast-paced and dynamic environment, adapting to changing priorities. * Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred. * 3+ years of relevant work experience. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel
About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$36k-45k yearly est. Auto-Apply 7d ago
Operations Coordinator - Warehouse (46529)
Grey Eagle Distributors 3.7
Executive job in Fenton, MI
Salary: Up to $47, 500 Schedule: Monday - Friday 11:30 AM - 8:00 PM Department: Operations Position reports to: Warehouse Manager Primary purpose and function of position: Responsible for ensuring load accuracy, productivity, returns tracking, inventory counting and any other inventory, loading and warehouse operations as needed. Principal Duties and Responsibilities: Check in delivery drivers as they return from routes, ensuring accuracy on any product returned and cleanliness of the trucks Ensure proper repack standards are being met and notify the warehouse manager of potential issues Verify warehouse personnel are following proper stock rotation policies Responsible for daily cycle counts, month-end and year-end physical inventory counts on all products in the warehouse and reconcile to computer inventory as needed Ensure all safety processes and procedures are being followed and enforced Route orders for next day delivery utilizing VIP and Roadnet (Backup router) Work as a helper on a route truck as needed Other duties as assigned
* High school diploma or GED certificate required
* Valid Class E driver's license and safe driving record (Must obtain within 3 months)
* Standard shift is Monday - Friday 11:30 AM to 8:00 PM
* Some OT and vacation coverage will be required
* VIP Route Accounting System experience preferred
* 1-year administrative experience preferably in an operations environment
* Strong attendance record and ability to work nights and some holidays
* Strong problem-solving abilities
* Strong verbal and written communication skills
* Highly self-motivated and able to work additional hours as necessary
* Highly organized with ability to manage priorities, coordinate multiple projects simultaneously and attention to detail
* Proficiency in MS Office to include Word and Excel
* Strong Math skills
$47.5k yearly 32d ago
Operations Coordinator
Trivium 3.9
Executive job in Royal Oak, MI
Job DescriptionJob Title
Life Manager / Executive Assistant to the Founder (Path to Chief of Staff)
Hybrid - Primarily in-person, with remote flexibility as needed
- About Neametric
We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue.
This role exists for one purpose: to buy back the Founder's time so he can focus on sales, authority-building, networking, and growth.
Role Overview
This is not a traditional Executive Assistant role.
This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff-level role with a personal assistant reporting to you.
You will manage the Founder's life end-to-end-proactively, logically, and without needing constant direction.
If you need to be told what to do, this role is not for you.
Key Outcomes (What Success Looks Like)
Buy back at least 10 hours per week of the Founder's time
Enforce structure, routines, schedules, and follow-through
Ensure nothing falls through the cracks-business or personal
Founder focuses on sales, growth, authority, and networking only
Everything else is handled, tracked, documented, and reported
Core Responsibilities1. Founder & Executive Management
Own and manage the Founder's calendar, schedule, priorities, and routines
Create and enforce a structured daily and weekly schedule
Ensure meetings are prepared for in advance (agenda, notes, assets ready)
Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed
Actively tell the Founder what needs to be done-not ask
2. Business Operations & Reporting
Liaise with department heads to:
Track progress
Ensure deliverables are met
Collect reports and KPIs
Consolidate reporting so the Founder receives clear, concise summaries
Track onboarding, training, and readiness of new hires (e.g., sales closers)
Ensure documentation, SOPs, and processes are maintained and followed
Identify inefficiencies and propose solutions proactively
3. Project & Task Management
Own execution of ongoing and new projects
Ensure no project stalls due to lack of follow-up
Coordinate across teams using tools like:
Slack
Google Workspace
Asana / Monday.com
HubSpot (or similar CRM)
Track deadlines, priorities, and dependencies
4. Personal & Household Management
Manage personal logistics for the Founder and spouse:
Appointments
Travel planning
Errands
Household needs
Coordinate:
Home maintenance
Vendors
Groceries and household orders
Ensure family commitments (kids' schedules, events, pickups) are handled
Remove all personal distractions from the Founder's plate
5. Authority & Growth Support
Schedule and organize:
Networking activities
Authority-building initiatives
Social media and brand activities
Ensure assets, time blocks, and follow-through are in place
Keep the Founder focused and accountable to long-term growth initiative.
Requirements
This role requires senior-level maturity and experience.
Must-Have:
Minimum 3 years experience in:
Executive Assistant
Life Manager
Operations Manager
Chief of Staff-type roles
Proven experience supporting high-performing, Type-A executives
Strong operational, organizational, and project management skills
High emotional intelligence and confidence
Ability to push back, set boundaries, and enforce structure
Logical thinker and strong problem solver
Comfortable managing both business and personal matters
Tech-savvy and fast learne
Strongly Preferred:
Experience in fast-paced, entrepreneurial, or agency environments
Background in operations, project management, or business management
Required Skills & Tools
Slack
Google Workspace
Asana, Monday.com, or similar
CRM familiarity (HubSpot or equivalent)
Calendar and task management systems
Strong documentation and reporting skills
Personality Fit (Critical)
Extremely organized
Calm under pressure
Not intimidated by strong personalities
Direct, assertive, and confident
Proactive, not reactive
Takes ownership and accountability
Career-oriented (this is not a short-term role)
Work Schedule
Full-time
On-site: 8:30 AM - 5:00 PM
Flexibility required when needed
Hybrid/remote flexibility when Founder is traveling
Benefits
Compensation & Benefits
Salary: $50,000 - $70,000 base (depending on experience)
Performance-based bonuses
Paid time off
Growth path to Chief of Staff
Potential to build and manage a support team
Initial 1099 with transition to W-2 for the right candidate
$50k-70k yearly 11d ago
Operations Coordinator
Kalitta Air, LLC 4.3
Executive job in Ypsilanti, MI
Job Title: Operations Coordinator
Department: OCC Management
Reports To: Duty Manager
Work Schedule: Full Time
The Operations Coordinator ensures all OCC Department plans are developed, coordinated, and implemented efficiently. Will work alongside the Duty Manager to ensure the safe, efficient, and economical operation of all Kalitta Air aircraft.
Essential Duties and Responsibilities:
· Coordinates departmental communications throughout OCC to ensure efficient completion of schedule and operational changes.
· Email and telecommunicate with outstation personnel, loadmasters, customers, and sales as required to gather information and coordinate operational updates.
· Arrange schedule change notices and delays as instructed by the Duty Manager
· Monitor daily operations for overdue aircraft, extended taxi times, and irregular flight plan enroute times.
· Review day of operations crew duty limits in efforts to mitigate any crewing issues.
· Ensure optimal turn-times are scheduled at each station.
· Monitor curfew restrictions.
· Report on any irregular ground events affecting operations.
· Review current DMIs and maintenance work packages for accuracy with the daily fleet status report.
· Review OOOI and MVT messages as required.
· Additional duties as delegated by the Duty Manager.
Supervisory Responsibilities:
No supervisory responsibilities.
Qualifications:
A potential candidate would have some airline operation experience. A college degree is preferred, but prior experience is acceptable. They must also be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High school graduate; some college and/or technical school desirable. Must have experience in a flight operations control center. Attention to detail, analytical thinking, multi-tasking, and stress management skills are required. Must have the ability to work well with others in a supervisory capacity.
Language Skills:
Ability to read, write, and understand spoken and written English. Ability to write routine reports and correspondence.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to convert between different units of measure. Ability to compute rate, ratio, and percentage.
Psychical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use a computer terminal, telephone, and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.
$32k-40k yearly est. Auto-Apply 60d+ ago
Operations Coordinator
About Neametric
Executive job in Dearborn, MI
Job Title
Life Manager / Executive Assistant to the Founder (Path to Chief of Staff)
Hybrid - Primarily in-person, with remote flexibility as needed
- About Neametric
We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue.
This role exists for one purpose: to buy back the Founder's time so he can focus on sales, authority-building, networking, and growth.
Role Overview
This is not a traditional Executive Assistant role.
This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff-level role with a personal assistant reporting to you.
You will manage the Founder's life end-to-end-proactively, logically, and without needing constant direction.
If you need to be told what to do, this role is not for you.
Key Outcomes (What Success Looks Like)
Buy back at least 10 hours per week of the Founder's time
Enforce structure, routines, schedules, and follow-through
Ensure nothing falls through the cracks-business or personal
Founder focuses on sales, growth, authority, and networking only
Everything else is handled, tracked, documented, and reported
Core Responsibilities1. Founder & Executive Management
Own and manage the Founder's calendar, schedule, priorities, and routines
Create and enforce a structured daily and weekly schedule
Ensure meetings are prepared for in advance (agenda, notes, assets ready)
Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed
Actively tell the Founder what needs to be done-not ask
2. Business Operations & Reporting
Liaise with department heads to:
Track progress
Ensure deliverables are met
Collect reports and KPIs
Consolidate reporting so the Founder receives clear, concise summaries
Track onboarding, training, and readiness of new hires (e.g., sales closers)
Ensure documentation, SOPs, and processes are maintained and followed
Identify inefficiencies and propose solutions proactively
3. Project & Task Management
Own execution of ongoing and new projects
Ensure no project stalls due to lack of follow-up
Coordinate across teams using tools like:
Slack
Google Workspace
Asana / Monday.com
HubSpot (or similar CRM)
Track deadlines, priorities, and dependencies
4. Personal & Household Management
Manage personal logistics for the Founder and spouse:
Appointments
Travel planning
Errands
Household needs
Coordinate:
Home maintenance
Vendors
Groceries and household orders
Ensure family commitments (kids' schedules, events, pickups) are handled
Remove all personal distractions from the Founder's plate
5. Authority & Growth Support
Schedule and organize:
Networking activities
Authority-building initiatives
Social media and brand activities
Ensure assets, time blocks, and follow-through are in place
Keep the Founder focused and accountable to long-term growth initiative.
Requirements
This role requires senior-level maturity and experience.
Must-Have:
Minimum 3 years experience in:
Executive Assistant
Life Manager
Operations Manager
Chief of Staff-type roles
Proven experience supporting high-performing, Type-A executives
Strong operational, organizational, and project management skills
High emotional intelligence and confidence
Ability to push back, set boundaries, and enforce structure
Logical thinker and strong problem solver
Comfortable managing both business and personal matters
Tech-savvy and fast learne
Strongly Preferred:
Experience in fast-paced, entrepreneurial, or agency environments
Background in operations, project management, or business management
Required Skills & Tools
Slack
Google Workspace
Asana, Monday.com, or similar
CRM familiarity (HubSpot or equivalent)
Calendar and task management systems
Strong documentation and reporting skills
Personality Fit (Critical)
Extremely organized
Calm under pressure
Not intimidated by strong personalities
Direct, assertive, and confident
Proactive, not reactive
Takes ownership and accountability
Career-oriented (this is not a short-term role)
Work Schedule
Full-time
On-site: 8:30 AM - 5:00 PM
Flexibility required when needed
Hybrid/remote flexibility when Founder is traveling
Benefits
Compensation & Benefits
Salary: $50,000 - $70,000 base (depending on experience)
Performance-based bonuses
Paid time off
Growth path to Chief of Staff
Potential to build and manage a support team
Initial 1099 with transition to W-2 for the right candidate
$50k-70k yearly Auto-Apply 20d ago
Healthcare Operations Coordinator
Diverge Health
Executive job in Detroit, MI
At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.
We are looking for a Healthcare Operations Coordinator to join our team
! You'll be at the heart of how our markets run, coordinating logistics, organizing data, and keeping daily operations moving forward. Your work will help our teams stay focused on what matters most: supporting providers and improving care for the patients we serve.
What You'll Do
As a Healthcare Operations Coordinator, you'll balance on-site responsibilities in our Southfield Michigan office with remote work that supports our clinical and operations teams. You'll manage the day-to-day details that keep our processes organized, efficient, and connected.
Key areas you'll add value remotely
Process daily patient registrations and initiate medical record requests using eFax, email, and EMR systems
Track and follow up on outstanding records and documentation to support patient onboarding and care coordination
Support administrative workflows for clinical and practice teams, ensuring information is accurate and easy to access
Partner with Central Market Operations and other teams to identify and resolve operational issues
Assist with special projects and data cleanup to support broader team initiatives
Key areas you'll add value on-site
Serve as the main point of contact for the Onyx office one day per week and as needed for large meetings
Maintain office organization, ensuring supplies are stocked and equipment is working properly
Partner with the Market Administrative Associate on ordering, deliveries, and distribution of supplies to clinical and practice teams
Coordinate meeting logistics including room setup, access, catering, and on-site troubleshooting
What You'll Bring
2+ years of administrative, operations, or healthcare coordination experience
Prior experience working with EMR systems, eFax tools, and Microsoft platforms including Outlook and Teams.
Intermediate proficiency in Microsoft Excel
Comfortable extracting information from EMR systems
Strong organizational and multitasking skills with excellent attention to detail
Clear communication skills and reliable follow-through across teams
A proactive and solution-oriented mindset
Ability to work independently while staying connected to a collaborative team
Personal Characteristics
Reliable, detail-oriented, and trusted to get things done accurately
Calm and steady when managing competing priorities
Curious and adaptable, always looking for ways to improve processes
A strong communicator and team player
Motivated by Diverge Health's mission and excited to grow within market operations
Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.
Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.
A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.
Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.
Strength in authentically connecting with people from all walks of life with empathy and humility.
Possess exceptional organizational skills and excels in clear, effective communication with key stakeholders.
This is a full-time, non-exempt position. The expected hourly rate for this role is $26-$29 per hour, commensurate with experience.
Our Investors
Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare.
At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team.
Special Considerations
Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs.
At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones
.
$26-29 hourly Auto-Apply 6d ago
Executive Secretary
Jakepro
Executive job in Flint, MI
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$38k-62k yearly est. 60d+ ago
Executive Operations Coordinator
Zenefitness 85310
Executive job in Farmington Hills, MI
Executive Operations Coordinator
The Boys & Girls Clubs of Southeastern Michigan (BGCSM) is committed to promoting safe, positive and inclusive environments for all. BGCSM prohibits discrimination and harassment against its youth, teens, employees, applicants for employment, customers, and volunteers - of every race, ethnicity, gender, gender expression, sexual orientation, ability, socio-economic status, and religion.
About BGCSM
For 96 years, Boys & Girls Clubs of Southeastern Michigan (BGCSM) has been serving youth and their families in and around Detroit, fulfilling our mission to enable youth to become career, start-up, and homeowner ready. BGCSM serves 21,000 people annually including 14,000 registered members across three counties. Our multi-generational approach provides youth with an ecosystem of places, programs and partners committed to helping them move toward self efficacy. BGCSM's long-term goal is to become an economic mobility hub providing the resources and opportunities needed for youth, families, and entrepreneurs to climb the mobility ladder while driving neighborhood revitalization.
To learn more about BGCSM visit ************* and follow us on social media on Instagram, Facebook and Twitter.
BGCSM is looking for a dynamic Executive Operations Coordinator. Please see the following details:
PRIMARY FUNCTION: The Executive Operations Coordinator handles administrative and operational systems and procedures to support organizational achievement of its program and operations goals, along with providing support to organization senior leadership. Serves as a liaison with vendors and suppliers to maintain equipment, office & program supplies. Maintains office calendar of events, and assists daily with the workflow of the operations, finance, resource development and marketing departments. Trains staff in office procedures and equipment use. Maintains financial spending records and oversees membership database.
KEY ROLES (Essential Job Responsibilities):
Provide daily support and assistance to senior leadership in daily operations and management of the organization.
Serve as liaison between Headquarters departments and Club sites, assisting in organizational logistics related to travel, meetings, deliveries, events and daily activities of senior leadership & Club sites.
Manage operations databases, membership records & reports, and upkeeping of operations-related financial records & procedures. Produce operations and financial reports as needed and aide in formulation of procedures.
Process requests from, and respond to, external stakeholders, community partners, volunteers, members, families and others, addressing concerns and directing individuals to the appropriate person as needed.
Ensure a clean, healthy, safe, positive, and fun environment is created and maintained, producing a sense of physical and emotional safety.
Ensure that facilities, equipment and supplies are maintained and building concerns are addressed.
ADDITIONAL RESPONSIBILITIES:
1. Purchases supplies and equipment, in compliance with child safety and other relevant standards and procedures.
2. Exercise authority in solving problems relating to facility safety and programmatic supplies issues.
3. Maintain accurate records and oversee running of BGCA-required background checks.
4. Assume other duties as assigned to assist in program development, event planning and daily Club operations.
RELATIONSHIPS:
Internal: Maintain close, daily contact with Club professional staff to ensure a clean, healthy, safe, positive environment is created and maintained, producing a sense of physical and emotional safety, and minimizing risks in the Club's physical environment. Act as liaison between Clubs professional staffs and Headquarters, along with meshing the workflow in-between Operations, Finance, Resource Development and Marketing Departments.
External: Maintain contact with Board members, volunteers, community contacts, Club members, families and the general public to give and obtain information, either in response to inquiries or as instructed by supervisor.
While not required, it is preferred the individual can lift and move 25 pounds off the floor and around office as necessary.
SKILLS/KNOWLEDGE REQUIRED: High school diploma required; Bachelor's degree from an accredited institution of higher education preferred. Combination of education, training and experience equivalent to three years in office administration or organizational operations role/ Demonstrated knowledge of processes related to office management, interpersonal communication and ability to juggle multiple tasks & priorities.
$32k-47k yearly est. Auto-Apply 60d+ ago
Loan Operations Coordinator
Dynagen Lending
Executive job in Southfield, MI
Job Type: Full-Time About Us: Welcome to Dynagen Lending, where mortgages meet magic! We're a vibrant, forward-thinking financial services firm that believes in making the home-buying process as smooth and enjoyable as possible. If you have a knack for numbers, a passion for paperwork, and a flair for fun, we want you on our team!
Job Description:
Are you a detail-oriented dynamo with a love for lending? We're on the hunt for a Mortgage Loan Processor who can juggle documents, crunch numbers, and still keep a smile on their face. With at least 2 years of experience under your belt, you'll be the wizard behind the curtain, ensuring every loan is processed to perfection.
What You'll Do:
Document Dynamo: Review, verify, and process mortgage loan applications with the precision of a tightrope walker.
Compliance Champion: Ensure all paperwork complies with federal and state regulations - because we love staying on the right side of the law.
Client Communicator: Keep our clients in the loop, answering questions and providing updates with charm and clarity.
Team Player: Work closely with loan officers, underwriters, and other team members to ensure a seamless loan process from start to finish.
Problem Solver: Tackle any issues that arise during the loan process with a calm, can-do attitude.
What You Bring:
Experience: At least 2 years of experience in mortgage loan processing. You know the drill!
Attention to Detail: A keen eye for spotting discrepancies and ensuring accuracy in every document.
Communication Skills: Top-notch written and verbal communication skills - you can explain complex processes in a way that makes sense to everyone.
Technical Savvy: Proficiency with mortgage software and Microsoft Office Suite. You're comfortable navigating the digital landscape.
Positive Attitude: A friendly, upbeat personality that makes working with you a joy.
Why You'll Love It Here:
Fun Work Environment: We believe work should be fun! Join a team that loves what they do and enjoys doing it together.
Career Growth: We're committed to helping our team members grow professionally. Opportunities for advancement abound.
Competitive Compensation: Enjoy a competitive salary and benefits package that rewards your hard work.
Team Activities: From team lunches to fun outings, we know how to have a good time.
Compensation: $40.00 - $60.00 per hour
About Us We're not just revolutionizing the industry; we're redefining the way you experience financial services. At
Dynagen Lending
, we're disrupting the norm to create a space where clients are more than numbers on a balance sheet. Our team of passionate professionals breaks barriers and puts our clients at the forefront.
In an industry often characterized by impersonal transactions, we stand out by prioritizing the human connection.
It's our unwavering dedication to providing not only top-notch brokerage services but also genuine care for our clients. We understand that each individual has unique financial goals, and we tailor our approach to meet specific needs. Our commitment to transparency, integrity, and client satisfaction has earned us a reputation for excellence.
$32k-47k yearly est. Auto-Apply 60d+ ago
Operations Coordinator (Part Time) - Dearborn, MI
Patterns Behavioral Services, Inc.
Executive job in Dearborn, MI
Job Description
Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and join our admin team supporting passionate behavior therapy professionals as they provide treatment to children and families in our community! As the Operations Coordinator for our Dearborn clinic, you will assist the Clinical Director in managing the administrative functions that keep our services running smoothly! Make a difference in the lives of children and the staff who support them daily!
Part time availability required:
Monday-Friday
7:15am-12:15pm
& Saturday:
10am-2pm (as needed)
Operations Coordinator Responsibilities:
Daily Duties:
-Opening Building
-Daily Call outs (due by 8:15am)
-Intake Assistance
-Authorization Assistance
-Answers scheduling emails pertaining to DWINH, Intake or Auths
Weekly Duties
-Audit DWINH OPS forms
-Audit Patterns East Excel Sheets
Administrative Support:
Partners with Operations Managers for drive folder and file organization
Evaluate, report and correct risks/compliance concerns
Work with other departments for timely paperwork and task completion
Assists in the completion of accreditation tasks and responsibilities
Completes work accurately and timely, meeting deadlines
Customer Care:
Provide excellent customer service to clients, external and internal business partners
Maintains office supply inventory as needed.
Maintains a presentable environment for our clients, their families, and staff including daily sanitation and upkeep as needed
Completes or assists in the completion of client file requests
Partners with the Client Service Management team to assist in gathering paperwork requests (authorizations, consents, Explanation of Benefits, etc.)
Core Values:
Maintains positive, productive, and collaborative working relationships with staff, clinical team, management, and customers including families and third party stakeholders.
Maintains confidentiality of Personal Health Information (PHI) and other privileged information
Performs other responsibilities as assigned
Benefits:
Access to National University with 15% discounted rates towards coursework
Employee Assistance Program (EAP) (available to all employees)
Health/vision/dental Insurance (eligible employees)
401K plan (both part-time and full-time eligible)
Earn PTO (full-time employees)
Generous Employee Referral Program
WHO WE ARE
We build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other.
We aim to be different. Service and Integrity of our clients is our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do.
Requirements
HS Diploma required; Preferred: Bachelor's degree in a relevant field (e.g., psychology, social work, business administration).
Experience or interest working with individuals with disabilities, preferred
Reliable means of transportation, required
Experience in administrative role, preferred
Effective communication skills, both oral and written
Proficient in reading and mathematical skills
Familiarity with electronic devices, i.e. tablets, cell phones, computers
Effective problem solving and critical thinking skills
Ability to self-motivate and self-manage
Completion of First Aid and CPR training within 30 days of hiring, Required
Background and fingerprint clearance, Required
Cleared TB test, where required
Benefits
Access to National University with 15% discounted rates towards coursework
Employee Assistance Program (EAP) (available to all employees)
Health/vision/dental Insurance (eligible employees)
401K plan (both part-time and full-time eligible)
Earn PTO (full-time employees)
Generous Employee Referral Program
WHO WE ARE
We build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other.
We aim to be different. Service and Integrity of our clients is our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do.
$32k-47k yearly est. 8d ago
Product Operations Coordinator
Ford Global
Executive job in Dearborn, MI
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.
In this position...
The Digital Cabin Product team is looking for a dynamic and innovative Product Operations Coordinator to drive strategic initiatives and foster a culture of creativity and agility. This pivotal role is for someone who has a startup mindset, thrives in ambiguity, and is passionate about transforming ideas into impactful digital products. You will be instrumental in optimizing seamless workflows, amplifying cross-functional collaboration, and driving continuous improvement within our fast-paced environment. As a Product Operations Coordinator, you will directly contribute to optimizing our product development lifecycle, from initial ideation through execution and iteration, ultimately accelerating the success of Digital Cabin and Integrated Services goals by serving as a connective tissue between technical execution and executive strategy.
You'll have...
Bachelor's Degree.
2+ years of experience in project coordination, operations, or a similar role within a product-centric organization.
2+ years of experience navigating complex, matrixed organizations and successfully influencing cross-functional partners without direct authority.
Exceptional interpersonal and communication skills, with a proven ability to translate complex technical updates into clear, actionable insights for diverse audiences.
2+ years of experience using Jira and other project management tools (e.g., Jira, Airtable, Asana, Monday).
1+ years of experience working with product metrics, KPIs, and dashboard creation.
Even better, you may have...
Experience in Product Operations or a Product Manager support role.
An understanding of the automotive or connected services industry.
Certifications in project management (e.g., CAPM, PMP) or agile methodologies.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a range of salary grades 7-8 and ranges from $84,480-162,120.
For more information on salary and benefits, click here: **************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location will be required to be onsite four or more days per week.
#LI-Hybrid
#LI-CH2
What you'll do...
Lead Stakeholder Management: Navigate a broad spectrum of leadership and working levels, managing diverse perspectives to build consensus, drive alignment, and ensure transparency on product priorities and progression.
Drive Project Execution: Coordinate the end-to-end product lifecycle-from initial ideation through iteration-by tracking timelines, milestones, and deliverables for the Digital Cabin team.
Facilitate Cross-Functional Collaboration: Partner with engineering, design, and business to gather requirements, align scopes, and streamline communication channels across the organization.
Optimize Processes: Implement and maintain project management standards and agile methodologies to increase team consistency, efficacy, and alignment.
Manage Tools & Data: Own the Jira environment and roadmap management, curating dashboards to track product metrics, PI (Program Increment) plans, and progress toward business goals.
Enable Continuous Improvement: Proactively identify operational bottlenecks and intake improvement ideas to foster a culture of innovation and agility within the product team.
$32k-47k yearly est. Auto-Apply 13h ago
Library Operations Coordinator
Kettering University 4.3
Executive job in Flint, MI
Preferred Qualifications * A good sense of academic library operations and services and how the library supports the students and the larger University. * Experience with the Banner financial system. * A love of libraries and special collections and service to an academic community.
Job Specific Required Qualifications
* A Bachelors Degree in a field relevant to the position.
* Familiarity with libraries in an academic setting.
* Functions as an integral member of the Library and Special Collections, leading daily operational and scheduling decisions and collaboration with other Kettering departments.
* Experience with financial systems and planning a budget. Manages financial performance to meet budget expectations. Tracks expenditures and creates budget forecasts.
* Ability to create a customer service schedule for library staff. Approves timesheets. Excellent communication, customer service and team skills.
* Collaborate with staff to design fun and educational programming for the students. Ability to create promotional materials for the Library.
* Commitment to continuing education. Ability to learn new software and apply it to library program. Demonstrated excellent collaboration skills. Flexible with library users and colleagues.
* Maintains ongoing communication and relationships with the Kettering Community. Ability to multi-task and pay attention to detail. Ability to create promotional materials for the Library.
* Knowledge of Microsoft Office programs, including Word and Excel. Experience using the Google Suite of software.
* Ability to be flexible and to work independently as well as in a team environment where consultation, collaboration, and cooperation are essential.
* Excellent written and verbal communication skills, team skills and attention to detail.
* Willingness to work occasional nights and weekends.
* Special Event Expectations: Participation is expected at major campus special events, such as commencement.
Understand and have a commitment to Kettering University Values
a. RESPECT: for teamwork, honesty, encouragement, diversity partnerships with students.
b. INTEGRITY: including accountability, transparency and ethics.
c. CREATIVITY: fostering flexibility and innovation.
d. COLLABORATION: across disciplines and with all partners.
e. EXCELLENCE: in all we do.
Posting Information
Posting Number SP00470 Posting Date 11/20/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants
Job Duties
Job Duties
Percent of total time 40 Duties
Manage the Library budget and funds for the Humanities Art Center and the Kettering University Archives. Monitor Banner system on a weekly basis to ensure the Library is within budget. Work cooperatively with Accounts Payable, Accounts Receivable and the Budget Office on budget matters. Perform analysis of current fiscal year budget, forecasts expenditures, and builds the upcoming FY budget. Manage monthly budget reports for the Library HAC and Archives, to balance the budget.
Percent of total time 30 Duties
Coordinates Library activities throughout the University and moves between buildings and departments to efficiently manage Library services and programs. This position is particularly active between the Library in the Academic Building and the Learning Commons. Oversee institutional and staff memberships. Maintain an inventory of office, gallery and archival supplies. Select vendors that represent the best value for Kettering University. Manage the department mail.
Percent of total time 10 Duties
Work cooperatively as part of Leadership Team to develop staff schedules. Review and approve staff timesheets. Maintain the University Librarian's work calendar. Schedule the Staff, Leadership Team and Collections Council meetings. Create a yearly Library calendar, using the Kettering University Academic Calendar, KU's official holidays, and consider changes in Library hours, days open, and other operational changes.
Percent of total time 10 Duties
Serve as part of the team that creates fun and educational activities for the students. Manages the activities as part of this team.
Percent of total time 10 Duties
Provides support for public service positions when library staff members are absent. Performs other duties as assigned or requested.
$40k-51k yearly est. 60d+ ago
OPERATIONS COORDINATOR
Hamilton Community Health Network 3.4
Executive job in Whitmore Lake, MI
This position is responsible for the administrative management work in a practice of multi-disciplinary health services in an ambulatory setting. This individual will be responsible for the coordination of the operational activities to ensure that effective services occur in the clinics and are provided to the community. Performs practice operations and support functions; including patient registration, scheduling, cash collections, medical record management, and charge reconciliation. Communicates with physicians, patients, and administration on front end operation and other clinic issues.
General Responsibilities
* Implements and monitors administrative and operational policies and procedures while directing clinic operations as approved.
* Provides general secretarial and clerical duties and acts as a receptionist for the clinic.
* Ensures patient flow between the waiting room and exam rooms to ensure patients are seen as quickly and efficiently as possible.
* Answers phones in a timely and courteous manner.
* Interacts with members of the professional staff and ancillary personnel while acting as a liaison between physicians, nurses, and patients.
* Interacts with the patient and patient family members in a professional manner when working through and solving patient issues professionally and in a timely manner.
* Performs point of service activities such as visit preparation, co-pay collection, patient tracking, and record tracking.
* Responsible for ensuring the ordering of all medical supplies, equipment, forms, and medications. Works closely with the Clinical Manager to ensure the clinic(s) are sufficiently supplied.
* Works to implement goals and objectives to ensure high-quality, cost-effective operations. Implements policies, procedures, and systems to achieve stated goals and to ensure compliance with JCAHO operational standards and other regulatory/third-party mandates.
* Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals.
* Intervenes to correct problems (patient and system) as they occur.
* Verifies and updates patient demographics, guarantor information, ensuring clean claims processing, verifies insurance benefits/ eligibility per policy, and processes sliding fee applications as required.
* Ensures payments received are posted daily and are balanced batched correctly.
* Maintains and monitors the flow of front registration procedures and patients waiting in the lobby to ensure timely patient processing.
* Performs scheduling for the arrival and departure of all patients.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to talk or hear.
* The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
* The employee must occasionally lift and/or move up to 25 pounds.
* Specific vision requirements include the ability to see at close range.
* At times, may require more than 40 hours per week to perform the essential duties of the position.
* Fine hand manipulation (keyboarding).
* Travel between sites using your own vehicle to attend meetings.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Internal office space located in the clinic environment.
* May be exposed to communicable diseases.
* The noise level in the work environment is usually moderate.
$32k-40k yearly est. 43d ago
Operations Coordinator
Kalitta Air, LLC 4.3
Executive job in Ypsilanti, MI
Job Description
Job Title: Operations Coordinator
Department: OCC Management
Reports To: Duty Manager
Work Schedule: Full Time
The Operations Coordinator ensures all OCC Department plans are developed, coordinated, and implemented efficiently. Will work alongside the Duty Manager to ensure the safe, efficient, and economical operation of all Kalitta Air aircraft.
Essential Duties and Responsibilities:
· Coordinates departmental communications throughout OCC to ensure efficient completion of schedule and operational changes.
· Email and telecommunicate with outstation personnel, loadmasters, customers, and sales as required to gather information and coordinate operational updates.
· Arrange schedule change notices and delays as instructed by the Duty Manager
· Monitor daily operations for overdue aircraft, extended taxi times, and irregular flight plan enroute times.
· Review day of operations crew duty limits in efforts to mitigate any crewing issues.
· Ensure optimal turn-times are scheduled at each station.
· Monitor curfew restrictions.
· Report on any irregular ground events affecting operations.
· Review current DMIs and maintenance work packages for accuracy with the daily fleet status report.
· Review OOOI and MVT messages as required.
· Additional duties as delegated by the Duty Manager.
Supervisory Responsibilities:
No supervisory responsibilities.
Qualifications:
A potential candidate would have some airline operation experience. A college degree is preferred, but prior experience is acceptable. They must also be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
High school graduate; some college and/or technical school desirable. Must have experience in a flight operations control center. Attention to detail, analytical thinking, multi-tasking, and stress management skills are required. Must have the ability to work well with others in a supervisory capacity.
Language Skills:
Ability to read, write, and understand spoken and written English. Ability to write routine reports and correspondence.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to convert between different units of measure. Ability to compute rate, ratio, and percentage.
Psychical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use a computer terminal, telephone, and 10-key calculator. The employee is required to stand, walk, and climb/descend stairs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.
$32k-40k yearly est. 22d ago
Service Operations Coordinator
Archdiocese of Detroit 4.3
Executive job in Detroit, MI
The Service Operations Coordinator serves as the primary point of contact for all visitors, callers, and digital inquiries at the chancery. This role is responsible for delivering exceptional service through efficient triage of inbound queries, effective management of multi-channel communication, and proactive resolution of requests using shared service and call center best practices and knowledgebase.
Key Responsibilities
· Manage inbound and outbound calls, emails, and web chats using CRM and ticketing systems
· Intake, log, and triage all requests, ensuring accurate documentation and timely resolution
· Monitor departmental service compliance dashboards and follow-up with teams to ensure issues are being addressed
· Maintain a clean, organized, and welcoming reception area
· Uphold strict confidentiality and demonstrate respect for all individuals and the mission of the chancery
Required Knowledge/Skills/Abilities
· Proficiency in CRM/ticketing systems (e.g. Jira), Microsoft Office Suite, and knowledgebase systems
· Strong oral and written communication skills, with the ability to explain concepts and processes clearly
· Excellent organizational and multitasking abilities in a high-volume, fast-paced environment
· Sound judgment and ability to triage and prioritize requests
· Experience with service desk best practices, including queue management, SLA adherence, and first contact resolution
· Ability to work independently and as part of a cross-functional team
· Professional appearance and conduct
Education and Experience Requirements
· High school diploma or equivalent required; associate or bachelor's degree preferred
· Prior experience in a call center, shared service, or technical support role strongly preferred
· Experience in a church, non-profit, or mission-driven environment is a plus
Physical Requirements
· Prolonged periods of sitting and working at a desk
· Ability to lift up to 20 pounds occasionally
· Some standing, bending, and walking are required
Additional Requirements
· Must agree, upon acceptance of an offer of employment, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality
· Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values
· Must maintain strict confidentiality regarding any chancery information
· Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus
The average executive in Clinton, MI earns between $73,000 and $197,000 annually. This compares to the national average executive range of $63,000 to $184,000.