Executive Underwriter, Middle Market General Industries
The Hartford 4.5
Executive job in Cincinnati, OH
Executive Underwriter - UW07BDSenior Underwriter - UW08BA We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Position can be remote if hire resides in the Greater Indianapolis area.
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We're in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They're at the center of everything we do - and by joining us, you'll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests.
Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they've always been done isn't a part of the job. Here, you'll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you'll have any number of opportunities for your career to grow in whatever direction you choose.
Responsibilities:
+ Manages and Underwrites a Middle Market book of business
+ Analyzes agency book on quarter-to-quarter basis for potential action
+ Expertly applies all applicable Underwriting guidelines when making decisions
+ Capable of underwriting highly complex business and will require limited support from senior underwriters and infrequent referral activity to complete quotes
+ Has thorough knowledge of applicable laws, regulations and governance
+ Agency Management which includes creating, driving and execution of strategies for new and/or renewal accounts (prospective book management, executes on the mix strategy, low strategy, territorial and agency sales plans, etc.)
+ Acts as a trusted advisor and solution provider to Brokers and Agents
Qualifications:
+ 3+ years of P&C Middle Market Broker-facing Carrier Underwriting experience required
+ Demonstrated success in developing and maintaining solid relationships with all internal and external business partners
+ Excellent communication, interpersonal and presentation skills
+ An ability to think analytically about business problems, make recommendations and propose solutions
+ High energy self-starter, who is resilient and has an entrepreneurial spirit
+ Demonstration of solid time, organizational, and desk management skills
+ Goal-oriented and delivers outcomes
+ Ability to challenge the status quo and compete to win
+ Superior technical knowledge and sound decision-making and analytical skills
+ Position title and tier will be determined upon careful review of selected candidate's qualifications
This role will have a Hybrid work arrangement, with the expectation of working in office or on agency visits three days a week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$96,400 - $179,400
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (************************************* | Our Culture (******************************************************* | What It's Like to Work Here (************************************************** | Perks & Benefits (*********************************************
Every day, a day to do right.
Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
About Us (*************************************
Our Culture
What It's Like to Work Here (**************************************************
Perks & Benefits
Legal Notice (*****************************************
Accessibility Statement Producer Compensation (**************************************************
EEO
Privacy Policy (**************************************************
California Privacy Policy
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Unincorporated Areas of LA County, CA (Applicant Information)
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Hartford India Prospective Personnel Privacy Notice
$96.4k-179.4k yearly 60d+ ago
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Executive Underwriter
Berkley 4.3
Executive job in Cincinnati, OH
Company Details
Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property casualty insurance holding companies in the United States. With the resources of a large Fortune 500 corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business.
Our culture is one that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We practice collaboration, creativity, and teamwork on a daily basis, with a commitment to innovation and high performance.
Company URL: ***********************
The company is an equal opportunity employer.
Responsibilities
Strategic Technical Underwriting
Independently underwrite complex middle market risks across multiple lines of business, including Property, General Liability, Auto, and Umbrella, and Workers' Compensation, with a focus on profitability and alignment with underwriting appetite.
Apply advanced risk assessment techniques and industry knowledge to evaluate exposures, structure coverage solutions, and make sound underwriting decisions.
Collaborate with internal partners such as Loss Control, Claims, and Actuarial to incorporate technical insights into account-level strategies.
Maintain a high standard of underwriting discipline, documentation, and compliance with regulatory and internal guidelines.
Monitor market trends, emerging risks, and competitive positioning to inform underwriting approach and contribute to product refinement.
Serve as a technical resource to peers and contribute to continuous improvement of underwriting practices through knowledge sharing and feedback.
Enterprise Portfolio Management & Internal Collaboration
Oversee performance of a multi-regional or national book of business.
Analyze portfolio trends and emerging risks to inform strategic decisions.
Collaborate with actuarial, finance, and product teams to develop pricing and segmentation strategies.
Lead quarterly business reviews and contribute to enterprise planning.
Partner closely with BMAG and other WRB companies to share market intelligence, align on product development opportunities, and identify enterprise-wide solutions.
Sales & Distribution Execution
Actively engage with agents and brokers to drive new business production and retention within the middle market segment.
Conduct in-person and virtual sales calls, articulating the company's value proposition and underwriting appetite.
Identify and pursue cross-sell and up-sell opportunities in collaboration with distribution partners.
Deliver customized solutions by leveraging product knowledge and aligning offerings with client needs.
Participate in industry events, agency meetings, and client presentations to build visibility and strengthen relationships.
Track and analyze producer performance to inform territory strategies and drive targeted outreach.
Collaborate with internal stakeholders (e.g., Marketing, Product, Loss Control) to support field initiatives and enhance market competitiveness.
Success Factors:
Strategic thinker with a bias for action and innovation.
Influential leader who inspires trust and drives change.
Deep understanding of market dynamics and competitive positioning.
Passionate about talent development and underwriting excellence.
Collaborative mindset with a strong enterprise orientation.
Qualifications
Bachelor's Degree or equivalent industry experience and training. Advanced professional insurance designations (CPCU, CIC, etc.) preferred.
7+ years of commercial lines sales and underwriting experience with extensive knowledge of industry practices, trends, and a proven sales track record.
Strong interpersonal relationship skills, effective communication skills necessary to build rapport, add value and effectively problem-solve with agency partners, principals, producers, and staff.
Valid driver's license for travel
Strong technical acumen in commercial insurance sales and underwriting, and the ability to apply it to effectively interact with internal departments to meet customer needs and solve customer issues.
Solid understanding of agency prospecting, planning, incentives, and agency performance accountability.
Strong written and verbal communication skills.
Self-motivated and able to work independently with minimal supervision, delivering results for agencies and the company.
Working knowledge and familiarity with assigned territory, agencies, and competitors is preferred.
Ability to travel as needed within the territory; overnight stays may be occasional.
Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
$98k-137k yearly est. Auto-Apply 60d+ ago
Outreach Executive 1
CVS Health 4.6
Executive job in Cincinnati, OH
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Title: Outreach Executive I
Company: Oak Street Health
Role Description:
The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.
Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.
Core Responsibilities:
Sales
Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:
Leads driven through Digital channels
Leads generated by other Outreach Executives
Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
Relationship Management
Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
Other duties as assigned
What we're looking for:
Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $35.29
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/23/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$18 hourly Auto-Apply 6d ago
Business Operations Coordinator
Infinite Management Solutions
Executive job in Dayton, OH
Job Title: Business Operations Coordinator Employment Type: Full-Time
Infinite Management Solutions, LLC is a woman and veteran owned business that focuses on delivering results by providing innovative solutions to challenge the status quo. We have over 75 years of combined experience and are dedicated to solving complex business problems. Our staff embody Professionalism, Integrity, and Excellence while achieving each customer's desired outcome. We consistently deliver high quality results on time and in the most cost-effective manner. Our focus on continuous improvement and growth keeps us ahead of competitors. We are professional problem solvers. We improve the world of our customers and help them accelerate change by ensuring effective and flexible operations, streamlining processes, developing customer centric communications, and enabling data-driven decisions.
Position Summary
The
Business Operations Coordinator
serves as an operational continuity specialist ensuring seamless client delivery and organizational effectiveness during transitional periods. This role provides temporary coverage across multiple functions, requiring adaptability, cross-training, and effective communication skills to bridge gaps until permanent personnel are in place. The ideal candidate thrives in dynamic environments, supports diverse teams, and maintains operational excellence under shifting priorities.
Key Responsibilities (List not all inclusive):
Email Management: Efficiently manage and organize communications, ensuring timely responses and proper documentation.
Collaboration Tools: Utilize Teams, SharePoint, and other platforms to facilitate team collaboration, information sharing, and project coordination.
Meeting Facilitation: Schedule, organize, and participate in meetings; prepare agendas, capture minutes, and track action items to ensure follow-through.
Document Creation & Editing: Draft, edit, and proofread documents, reports, presentations, and briefing materials using Word and PowerPoint.
Calendar & Schedule Management: Maintain calendars for leadership and teams, coordinate appointments, and ensure accurate scheduling of events and meetings.
File & Record Management: Organize and maintain digital and physical files, ensuring records are up-to-date and accessible.
Report Compilation & Submission: Prepare and submit regular activity, status, and executive reports, consolidating inputs from various stakeholders.
Process Improvement & Documentation: Identify opportunities to streamline workflows, document processes, and implement best practices for operational efficiency.
Agreement & Contract Support: Assist with drafting, review, and management of agreements and contracts, ensuring compliance and timely execution.
Event Planning & Coordination: Organize and facilitate events, workshops, and training sessions, handling logistics and communications.
Cross-Training & Flexibility: Proactively learn and support multiple operational functions across departments, stepping into diverse roles as needed.
Operational Continuity Role: Serve as a temporary resource to maintain client continuity during staffing transitions, ensuring seamless delivery until permanent personnel are in place.
Client Continuity Assurance: Function as a bridge between internal teams and clients, sustaining trust and operational flow during transitional periods.
Required Qualifications:
Bachelor's degree from an accredited university in business administration, project management, or relevant field highly preferred
4-6 years of experience in business operations, project coordination, or administrative support
DOD experience required (Air Force preferred, may include military, civil service or defense contracting)
Meets U.S. citizenship and work eligibility requirements for federal contractors
Must be able to obtain and maintain a Department of Defense (DOD) secret clearance
Skills & Competencies:
Ability to adapt quickly, learn new processes, and provide support across diverse functions
Strong organizational skills with the ability to manage multiple priorities
Excellent oral and written communication skills
Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook) and collaboration tools (Teams, SharePoint)
Proven ability to interact professionally with government officials, senior leaders (including civilians), military personnel, and contractors
Experience in project coordination, documentation, and stakeholder engagement
Detail-oriented with a focus on compliance, accuracy, and operational efficiency
Infinite Management Solutions, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and a 100% woman-owned company. We are an equal opportunity employer and comply with all applicable federal, state, and local laws governing employment practices. All qualified applicants will be considered based on merit and business need. We welcome Veterans and transitioning service members to explore opportunities within our team.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Manual dexterity sufficient to operate a computer keyboard, mouse, and other office equipment
Visual acuity for close work, such as reading on screens and in print and working on a computer
Occasional lifting of materials or equipment weighing up to twenty pounds
Ability to communicate effectively, both verbally and in writing, in a professional office environment
Sufficient physical ability to move about the workspace to attend meetings, access files, and perform other job-related tasks
This position description reflects IMS's assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time.
$33k-47k yearly est. Auto-Apply 55d ago
Site Operations Coordinator
Axogen 4.0
Executive job in Vandalia, OH
Axogen is committed to building and maintaining a strong and gratifying company culture that fosters professional growth. Our hands-on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one!
Axogen is an equal opportunity employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status.
Why you'll love working at Axogen:
Friendly, open, and fun team culture that values unique perspectives
Company-wide dedication to profoundly impacting patients' lives
Comprehensive, high-quality benefits package effective on date of hire
Educational assistance available for all employees
Matching 401(k) retirement plan
Paid holidays, including floating holidays, to be used at your discretion
Employee Stock Purchase Plan
Referral incentive program
Axogen Mission and Business Purpose
Our business purpose is to restore health and improve quality of life by making restoration of peripheral nerve function an expected standard of care. We aim to lead the markets we serve by always requiring the solutions we offer patients and caregivers provide an improved benefit-to-risk profile as compared to existing standards of care. To ensure we deliver improved benefit-to-risk solutions, we will guide and expect the market and design requirement specifications underlying our engineering, business development, and clinical research activities, objectively target advancements in standards of care.
Job Summary of the Site Operations Coordinator
The Site Operations Coordinator plays a critical role in ensuring the smooth operation of the Axogen Processing Center (APC) by managing day-to-day office activities, supporting operational leadership, coordinating cross-functional requests, and helping maintain a clean, compliant, and professional workplace environment. This position serves as the central hub for administrative workflows, facility needs, office logistics, and employee/visitor support, ensuring the site operates efficiently and aligns with Axogen's mission, values, and GMP expectations.
Requirements of the Site Operations Coordinator
High school diploma or GED required; associate or bachelor's degree preferred.
Minimum 2 years of administrative, operations, or workplace coordination experience.
Experience in biotech, medical device, manufacturing, or other regulated environments preferred.
Strong organizational, planning, and multitasking abilities
Excellent verbal and written communication skills.
High attention to detail with a sense of urgency.
Ability to handle sensitive information with professionalism and confidentiality.
Proficiency with Microsoft Office Suite, Teams, Outlook; familiarity with systems such as Paycor, MasterControl, and Smartsheet is a plus.
Ability to build positive relationships across all levels of the organization.
Responsibilities of the Site Operations Coordinator
The specific duties of the Site Operations Coordinator include but are not limited to:
Greet visitors and related deliveries to the facility.
Serve as the primary point of contact for administrative requests, incoming communications, and onsite assistance.
Manage daily office activities including scheduling, correspondence, supply ordering, and document routing.
Coordinate with vendors, service providers, and contractors supporting the site.
Draft internal communications (video boards), meeting notes, agendas, and site announcements as needed.
Support onboarding logistics (IT/Facilities requests, welcome materials, training binders, desk setup).
Coordinate facility-related needs such as janitorial requests, badge access, office equipment support, and meeting room setup.
Oversee breakroom supplies, visitor management, mail handling, and resource allocation.
Partner with Facilities and Maintenance, Environmental Health and Safety, Human Resources, Information Technology, Quality, Finance and Operations leaders to ensure timely resolution of site issues.
Assist with communication, site logistics, and administrative tasks supporting Operations, Quality, Environmental Health and Safety, and Engineering.
Support document control activities consistent with regulated manufacturing environments.
Assist leadership in preparing for audits, inspections, and regulatory documentation needs.
Help maintain office and site practices that align with GMP safety and compliance standards.
Supports scheduling, logistics, planning, and execution of onsite and offsite meetings.
Manage catering, materials, venue coordination and event-day logistics.
Location
913 Industrial Drive Place, Vandalia, OH 45377
#LI-AC1
Benefits/Compensation
This position is eligible for an annual bonus.
Benefits offered for this position include Health, Dental, Vision, Matching 401K, Paid Time Off, 9 Paid Holidays + 3 Floating Holidays, Dependent Care Flexible Spending Accounts, Medical Flexible Spending Accounts, Tuition Reimbursement, Paid Parental Leave, Paid Caregiver Leave, Basic Life Insurance, Supplemental Life Insurance, Employee Stock Purchase Plan, and Disability Insurance, as described in more detail in summary plan descriptions.
Hourly Pay Range$24.76-$30.95 USD
Axogen follows healthcare system guidelines with respect to credentialing, vaccinations and other employment/compliance related requirements, as well as CDC guidance. Axogen reserves the right to amend its policies from time to time in its sole discretion.
$24.8-31 hourly Auto-Apply 17d ago
Customer Support Executive
Building Value 3.9
Executive job in Cincinnati, OH
Job Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Skills:
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
BSc in Information Technology or relevant diploma
$31k-37k yearly est. 60d+ ago
Operations Coordinator - Major Account
Tdg Facilities, LLC
Executive job in Cincinnati, OH
Are you energized by organization, problem-solving, and keeping operations on track? As an Operations Coordinator with within tdg Facilities, you'll be at the hub of activity-aligning schedules, resources, and priorities to ensure seamless service delivery. This role is fast-paced, collaborative, and essential to maintaining the high standards our clients expect every day. . . and offers multiple career pathways to growth.
tdg Facilities is a dynamic integrated facilities management organization committed to excellence, integrity, and teamwork. Our team is seeking a full-time Operations Coordinator - Major Account in the Greater Cincinnati, Ohio / Sharonville, Ohio area to support service scheduling, delivery, efficiency, and analytics within our organization. This role offers the opportunity to work in a highly collaborative environment across multiple functional teams, including the executive team, and the opportunity to acquire technical skills and experience by working with a highly supportive team.
OVERVIEW
The Operations Coordinator, Skilled Trades / Field Service position plays a pivotal role in supporting our Mobile HVAC, Electric, and Plumbing teams within tdg Facilities' Field Service Coordination (FSC) function. This position is responsible for the end-to-end coordination of work orders, resource scheduling, and logistical planning - ensuring our service delivery is efficient, data-driven, and aligned with client expectations. The Coordinator acts as a strategic partner to our Skilled Trades Leads, with a direct impact on team performance, client satisfaction, and revenue execution.
KEY RESPONSIBILITIES
Own the full lifecycle of customer work orders - from intake and scheduling through technician engagement, documentation, and closure - ensuring timely delivery, accurate data, and clear communication throughout.
Serve as a central point of contact between field staff, leadership, clients, and internal teams. Proactively manage updates, escalate issues, and drive follow-through on all assigned work.
Collaborate closely with the Account Director, acting as an operational counterpart and holding stakeholders accountable to realistic delivery timelines and resource commitments.
Monitor daily and future schedules for mobile teams associated with service. Adjust proactively for conflicts, emergencies, or resource constraints while balancing long-range workload and rolling forecasts.
Ensure accurate and timely submission of time, materials, and documentation to support downstream invoicing and reporting.
Engage directly with client sites via phone, email, and portal systems to coordinate appointments, resolve issues, and support project execution.
Coordinate rental equipment needs and manage associated logistics, invoices, and tracking.
Partner with the Field Service Analysts to leverage work order dashboards and reports. Use data to guide technician deployment, workload balancing, and continuous improvement of operational cadence.
Participate in root cause investigations around process breakdowns or repeat service issues. Flag and help resolve systemic gaps in coordination, communication, or delivery.
Participate in technician feedback loops by documenting service misses, contributing to scorecards, and surfacing insights during performance reviews.
Ensure Preventative Maintenance schedules are fully executed by orchestrating technician availability, access coordination, and status tracking.
Actively support strategic initiatives, such as improving PM forecasting, and driving SOP adoption.
Support new SOP creation, process documentation, and cross-training within the FSC Team.
Support operational leaders in mass communications, calendar alignment, and coordination of team meetings or touchpoints.
Provide extended hour coverage during project surges or emergencies, and participate in an On-Call rotation for the company's main Service Line.
Perform other tasks and duties as required.
QUALIFICATIONS
Education & Experience:
Associates or Bachelor's degree in a field of business competency (e.g. Business Administration, Finance, Management Information Systems, Supply Chain Management, Accounting, etc.).
2+ years of experience in scheduling, coordination, logistics, or operations support within a technical services or field-service based organization.
Skills & Abilities:
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and charts.
Excellent organizational skills, including the ability to manage competing priorities, decision with confidence, and anticipate downstream impacts
Strong analytical skills with the ability to identify trends, generate insights, and propose actionable recommendations.
Demonstrated accountability for accurate data management, documentation, and ensuring deadlines are met
Excellent communication and interpersonal skills to facilitate collaboration across teams and departments.
Problem-solving mindset, with the initiative to challenge assumptions and improve systems over time
Problem-solving skills to address data inconsistencies, operational challenges, and scheduling conflicts.
Other Requirements:
Ability to work independently and take initiative while also supporting team needs.
Flexibility to work extended hours during peak periods, emergencies, or special projects.
Commitment to continuous improvement and interested in blazing a trail within field service best practices
WHAT SUCCESS LOOKS LIKE
In the first 90 days, the Coordinator is independently managing the Skilled Trades schedule, ensuring clear communication, and driving consistent work order execution. By 6 months, they are balancing short- and long-term workload with confidence, partnering with the Trades Lead on resource planning, and surfacing process gaps or improvement ideas. By 1 year, they function as a peer-level counterpart to operational leadership - owning team rhythm, influencing delivery outcomes, and driving high-quality service execution across HVAC, Electrical, and Plumbing projects.
WHAT WE OFFER
Collaborative and supportive work environment
Exposure to a broad range of business functions
Opportunity for professional growth and advancement
Benefits:
Health
Dental
Vision
STD/LTD
Paid Time Off
Paid Holidays
401K
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$32k-47k yearly est. Auto-Apply 14d ago
Operations Coordinator
Champion Windows Manufacturing
Executive job in Cincinnati, OH
The Operations Coordinator is responsible for monitoring and improving Service Level and management of off phone projects to ensure the highest level of performance for the Customer Advocacy Call Center. This position will also be responsible for effective and timely execution of project tasks associated with the Customer Advocacy Center.
Essential Functions:
Monitor and control business operations to meet customer expectations and company goals
Responsible for the development, maintenance, and training of contact center operations reporting, to include individual, team, center and enterprise statistics.
Facilitate weekly / monthly service planning and forecasting meetings
Coordinate and manage project tasks to ensure smooth operations delivery
Develop and maintain KPI reporting to measure effectiveness of CAC
Improve existing processes where applicable, and implementing new processes where required to facilitate efficiency across all aspects of customer and Champion Branch interactions
Administer Call Center Telephony, and execute on system innovations to meet internal client needs
Remain on call after hours and weekends to address urgent telephony, marketing and system needs after business hours. Schedule may vary dependent on the needs of a 24/7 contact center
Knowledge, Skills and Abilities
Bachelor's degree or educational equivalent preferred
Proficient in SQL, Excel and Work Force Management forecasting tools
Minimum 2 years workforce forecasting and scheduling experience within a contact center environment
Creative and practical problem solving/critical thinking skills
Must be able to work independently
Excellent written and verbal communication skills
Knowledge and understanding of finance, KPI and Contact Center metrics
Must be able to be on call to support the retail hours of the Branches, including weekends and evening
Champion Window is an Equal Employment Opportunity Employer
$32k-47k yearly est. 60d+ ago
Operations Coordinator
Ocasa
Executive job in Cincinnati, OH
The Operations coordinator's role is to professionally represent OCASA Inc. to its customers in a safe, courteous, and professional manner. The coordinator assists with assigning pickup and delivery assignments for cargo that must be picked up at the customer or delivered to the customer or airline as scheduled. The coordinator communicates POD information via internal communication and email. The operations coordinator will also perform driver's role to cover for operational needs.
Job Purpose
· Responsible in scheduling all transportation activities, receiving, shipping, handle import/export, distribution activities, and pack customers' orders.
· Prepare daily documentation for the process of regular shipments. Process daily shipments according to destination. Elect different types of re-dispatching (directly or through brokers - door to door.
· Verify the information and data of commercial invoices for shipment samples.
· Enter and correct brokers, services and other guides transmitted automatically in the system. Follow up the clearance process.
· Coordinate with dispatcher pick-ups or receiving of packages coming or going out of the local office. Enter all dispatched shipments received by the warehouse.
· Daily verification of any discrepancies (Import/Export) on air freight and inform of any delays. Enter delays of importation to the system.
· Support the department in importation to review the inbound shipments.
· Prepare daily documentation for the process of regular shipments. Process daily shipments according to destination. Elect different types of re-dispatching (directly or through brokers - door to door.
· Enter costs in the system to demonstrate or show all exportations.
· Will perform other duties as needed.
Qualifications & Skills Required:
Minimum of 1 year of experience in operations, logistics, and customer service.
Demonstrated ability to work in a collaborative team environment.
Must be able to work independently while handling multiple priorities and responsibilities.
Must have strong problem-solving, time management, and organization skills.
Strong verbal and written communication skills in English and Spanish are required.
Must be proficient in Microsoft Office (Word, Excel, and Outlook).
Knowledge in SAP it is a plus.
High School diploma or equivalent.
The role may require occasional work outside of standard business hours to accommodate client needs or urgent issues.
Occasional travel (domestic and International) may be necessary to visit client sites, attend industry events or be part of a force majeure contingency
Work Setting
· Office setting, sitting for long periods.
· Occasionally lift and carry up to 5 lbs.
· Flexible 1 work day apply after 90 days
$32k-47k yearly est. 7d ago
Operations Coordinator - Major Account
Tdgfacilities
Executive job in Cincinnati, OH
Are you energized by organization, problem-solving, and keeping operations on track? As an Operations Coordinator with within tdg Facilities, you'll be at the hub of activity-aligning schedules, resources, and priorities to ensure seamless service delivery. This role is fast-paced, collaborative, and essential to maintaining the high standards our clients expect every day. . . and offers multiple career pathways to growth.
tdg Facilities is a dynamic integrated facilities management organization committed to excellence, integrity, and teamwork. Our team is seeking a full-time Operations Coordinator - Major Account in the Greater Cincinnati, Ohio / Sharonville, Ohio area to support service scheduling, delivery, efficiency, and analytics within our organization. This role offers the opportunity to work in a highly collaborative environment across multiple functional teams, including the executive team, and the opportunity to acquire technical skills and experience by working with a highly supportive team.
OVERVIEW
The Operations Coordinator, Skilled Trades / Field Service position plays a pivotal role in supporting our Mobile HVAC, Electric, and Plumbing teams within tdg Facilities' Field Service Coordination (FSC) function. This position is responsible for the end-to-end coordination of work orders, resource scheduling, and logistical planning - ensuring our service delivery is efficient, data-driven, and aligned with client expectations. The Coordinator acts as a strategic partner to our Skilled Trades Leads, with a direct impact on team performance, client satisfaction, and revenue execution.
KEY RESPONSIBILITIES
Own the full lifecycle of customer work orders - from intake and scheduling through technician engagement, documentation, and closure - ensuring timely delivery, accurate data, and clear communication throughout.
Serve as a central point of contact between field staff, leadership, clients, and internal teams. Proactively manage updates, escalate issues, and drive follow-through on all assigned work.
Collaborate closely with the Account Director, acting as an operational counterpart and holding stakeholders accountable to realistic delivery timelines and resource commitments.
Monitor daily and future schedules for mobile teams associated with service. Adjust proactively for conflicts, emergencies, or resource constraints while balancing long-range workload and rolling forecasts.
Ensure accurate and timely submission of time, materials, and documentation to support downstream invoicing and reporting.
Engage directly with client sites via phone, email, and portal systems to coordinate appointments, resolve issues, and support project execution.
Coordinate rental equipment needs and manage associated logistics, invoices, and tracking.
Partner with the Field Service Analysts to leverage work order dashboards and reports. Use data to guide technician deployment, workload balancing, and continuous improvement of operational cadence.
Participate in root cause investigations around process breakdowns or repeat service issues. Flag and help resolve systemic gaps in coordination, communication, or delivery.
Participate in technician feedback loops by documenting service misses, contributing to scorecards, and surfacing insights during performance reviews.
Ensure Preventative Maintenance schedules are fully executed by orchestrating technician availability, access coordination, and status tracking.
Actively support strategic initiatives, such as improving PM forecasting, and driving SOP adoption.
Support new SOP creation, process documentation, and cross-training within the FSC Team.
Support operational leaders in mass communications, calendar alignment, and coordination of team meetings or touchpoints.
Provide extended hour coverage during project surges or emergencies, and participate in an On-Call rotation for the company's main Service Line.
Perform other tasks and duties as required.
QUALIFICATIONS
Education & Experience:
Associates or Bachelor's degree in a field of business competency (e.g. Business Administration, Finance, Management Information Systems, Supply Chain Management, Accounting, etc.).
2+ years of experience in scheduling, coordination, logistics, or operations support within a technical services or field-service based organization.
Skills & Abilities:
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and charts.
Excellent organizational skills, including the ability to manage competing priorities, decision with confidence, and anticipate downstream impacts
Strong analytical skills with the ability to identify trends, generate insights, and propose actionable recommendations.
Demonstrated accountability for accurate data management, documentation, and ensuring deadlines are met
Excellent communication and interpersonal skills to facilitate collaboration across teams and departments.
Problem-solving mindset, with the initiative to challenge assumptions and improve systems over time
Problem-solving skills to address data inconsistencies, operational challenges, and scheduling conflicts.
Other Requirements:
Ability to work independently and take initiative while also supporting team needs.
Flexibility to work extended hours during peak periods, emergencies, or special projects.
Commitment to continuous improvement and interested in blazing a trail within field service best practices
WHAT SUCCESS LOOKS LIKE
In the first 90 days, the Coordinator is independently managing the Skilled Trades schedule, ensuring clear communication, and driving consistent work order execution. By 6 months, they are balancing short- and long-term workload with confidence, partnering with the Trades Lead on resource planning, and surfacing process gaps or improvement ideas. By 1 year, they function as a peer-level counterpart to operational leadership - owning team rhythm, influencing delivery outcomes, and driving high-quality service execution across HVAC, Electrical, and Plumbing projects.
WHAT WE OFFER
Collaborative and supportive work environment
Exposure to a broad range of business functions
Opportunity for professional growth and advancement
Benefits:
Health
Dental
Vision
STD/LTD
Paid Time Off
Paid Holidays
401K
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$32k-47k yearly est. Auto-Apply 14d ago
People Operations Coordinator
Urban League of Greater Southwestern Ohio 3.9
Executive job in Cincinnati, OH
The People Operations Coordinator plays a critical role in supporting the employee experience and ensuring smooth HR operations. This position is responsible for managing payroll, benefits administration, compliance, onboarding/offboarding, and providing administrative support to the department. The ideal candidate is highly organized, detail-oriented, and demonstrates professionalism, discretion, and confidentiality in all interactions.
Key Responsibilities
Payroll & Benefits Administration
Process and manage payroll accurately and on time.
Own benefits administration, including open enrollment and ongoing employee support.
Be the point-of-contact with carriers and vendors for benefits-related matters.
Administer COBRA and process all leave of absences.
Reconcile benefits and ensure accurate reporting.
Manage PTO tracking and related inquiries.
Review and administer reimbursements for authorized health and wellness activities, including gym memberships and mental health subscriptions.
Manage the wellness incentive program and ensure staff reimbursements are accurate.
Employee Experience & Engagement
Lead internal health and wellness initiatives aligned with Urban League values.
Assist employees with HR-related questions and provide timely support, including employee handbook guidance and updates.
Demonstrate emotional intelligence in all interactions to foster trust and engagement.
Onboarding & Offboarding
Manage preboarding activities, including background checks and personal referrals.
Own and coordinate onboarding activities including new hire orientation to ensure smooth integration for new hires.
Oversee offboarding processes to maintain compliance and a positive employee experience.
Recruiting Support
Assist with recruiting coordination, including scheduling interviews and conducting initial screenings.
Compliance & Policy Adherence
Ensure compliance with employment laws, company policies, and regulatory requirements.
Maintain I-9 documentation and employee records.
Keep departmental standard operating procedures (SOPs) current and accurate.
Maintain confidentiality and exercise discretion in handling sensitive information.
Administrative & Operational Support
Provide administrative support to the Director and VP.
Handle facility rentals and coordinate logistics as needed.
Provide basic IT desktop support (e.g., setting up keyboards, providing cords).
Process departmental invoices and manage expense reconciliation.
Maintain HRIS systems and ensure data accuracy.
Qualifications
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field (preferred).
3+ years of experience in HR, People Operations, or similar role is required.
Payroll experience with proven ability to process accurate and timely payroll.
Previous benefits administration experience is required.
Strong knowledge and hands-on experience working in a HRIS.
Strong knowledge of payroll, benefits, and HR compliance.
Excellent organizational and multitasking skills.
High level of professionalism, discretion, and confidentiality.
Proficiency in Microsoft Office Suite.
Strong interpersonal and communication skills.
Core Competencies
Emotional intelligence: Builds trust and manages sensitive situations with empathy.
Integrity & Confidentiality: Handles sensitive information with discretion.
Attention to Detail: Ensures accuracy in payroll, benefits, and compliance tasks.
Collaboration: Works effectively across teams and with external vendors.
Adaptability: Thrives in a fast-paced environment with changing priorities.
Commitment to Core Values: Embodies and promotes company culture and values.
$31k-44k yearly est. 14d ago
Real Estate Operations Coordinator
Place 3.7
Executive job in Olde West Chester, OH
Your Opportunity:
You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You: Team Operator
What You're Great At:
You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.
What You'll Do:
Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
Support the Team Operator by managing emails and staying organized.
Provide general administrative support for the entire office.
Own the agent onboarding process, including holding trainings in person and virtually.
Follow the systems for our productivity rhythms to ensure agent productivity.
Plan and execute client events that are done at a high level to drive business referrals.
Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
Keep the team leader informed of any challenges that arise and bring potential solutions.
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
Manage the listing launch and contract to close process for all transactions, including overseeing a virtual assistant that completes most of the process.
Coordinate photography, staging, sign installation, and other listing launch functions.
Act as the liaison between real estate agents, clients, attorneys, title companies, and mortgage brokers.
Generate reviews and referrals from clients during and after the transaction.
Skills and Character Necessary:
Notice and take pride in the details
Team player
Proven ability to lead yourself and others with conviction
Self-motivated
Owning projects once asked to do them and following up with status updates
Ability and desire to focus on one task for at least an hour during time blocks
Positive and direct communication, both written and verbal
Ability to problem solve and use critical thinking daily
Have a “do whatever it takes” mentality
Follow a current process, as well as improving them and create new processes
Learning-based and growth-minded
Proactive vs. reactive
Impeccably organized
Knowledge of basic office suite software and calendaring systems
Excellent time management skills
Concerned about doing things the right way
Calm and motivated under pressure
Have patience with a high volume, detailed role
Use social media for the benefit of the company as an ambassador
Flexible
Tech savvy
Required Background:
Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
1+ years of experience in an operations/administrative role, preferably in real estate or a related industry.
Other Details:
Compensation, depending on experience, ranges from $45,000-$50,000/year.
This is an in-office position, Monday through Friday.
We are excited to meet the person(s) who truly believe they could be a match!
$45k-50k yearly Auto-Apply 42d ago
Executive Team Administrator
The Jewish Federation of Cincinnati 3.8
Executive job in Cincinnati, OH
WHO WE ARE The Mayerson JCC connects people so that they can live happier and fuller lives, creating a more vibrant Jewish community. The JCC helps to foster social connections between its members and guests alike, bringing people together through a wide variety of programs and events. With an expansive fitness center, highly regarded early childhood school and senior center, arts and cultural events offered throughout the year, and classes for every age, the JCC connects, enriches, and inspires over 50,000 visitors per month. The JCC welcomes and engages everyone, regardless of race, religion, or ability.
POSITION SUMMARY
The Executive Team Administrator provides high-level administrative and operational support to the Chief Executive Officer, Chief Operating Officer, Chief Programming Officer, and Chief Marketing & Development Officer. This position plays a critical role in supporting the work of the JCC's senior leadership team, ensuring smooth coordination of executive-level functions, managing communications, preparing reports, and assisting in board and committee operations. The ideal candidate will be highly organized, proactive, and able to manage multiple priorities with discretion, professionalism, and attention to detail.
MORE ABOUT THE ROLE
Serve as the primary administrative support to the CEO and other executive leaders, managing calendars, scheduling meetings, and coordinating logistics for executive and board activities.
Prepare and edit correspondence, reports, and presentations on behalf of executives.
Manage meeting preparation, including agenda creation, materials distribution, room setup, and follow-up documentation.
Support Board of Trustees and committee meetings, including maintaining records, preparing packets, taking minutes, and tracking follow-up actions.
Assist with expense reimbursements, invoice processing, and credit card coding for executive team members.
Coordinate travel arrangements and itineraries for executives as needed.
Greet and direct visitors, manage incoming inquiries, and serve as a professional representative of the JCC in all communications.
Maintain confidentiality in handling sensitive and proprietary information.
Partner with other administrative staff to ensure consistent systems, strong internal communication, and effective workflow across departments.
Assist with special projects and organizational initiatives as assigned by executive team members.
CANDIDATES SHOULD HAVE THE FOLLOWING SKILLS AND EXPERIENCE
Minimum 3-5 years of administrative experience supporting senior executives or leadership teams; nonprofit experience preferred
Exceptional organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
Strong written and verbal communication skills.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with CRM systems and digital collaboration tools.
Ability to exercise discretion and maintain confidentiality with sensitive information.
High level of professionalism, tact, and interpersonal skills.
Collaborative team player with a proactive and service-oriented mindset.
Bachelor's degree preferred or equivalent combination of education and experience.
BENEFITS WE OFFER FULL TIME EMPLOYEES:
Robust Medical, Dental, and Vision insurance
Talent Management & Professional Development programs and learning opportunities
Competitive 401(k) program with company match and additional contribution opportunities
Complimentary family membership to the Mayerson JCC Fitness Center
Discounts to the onsite Café, Spa, and other programs and services
F.S.A, Employer Matched H.S.A, Life Insurance, Voluntary Short-Term/Long-Term Disability Insurance, 529 College Savings Plan, Legal Shield plan
Notable Paid Time Off: 15 days vacation, 12 days of sick, in addition to paid Jewish and federal holidays
Business casual dress
Vibrant and collaborative work environment
$41k-56k yearly est. 14d ago
Branch Operations Coordinator
Crystal Clean 4.2
Executive job in Vandalia, OH
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose: The Branch Operations Coordinator Assistant will be responsible for maintaining the branch warehouse. Daily work responsibilities will include the off-loading and loading of trailers and Commercial Motor Vehicles, handling waste containers of varying weights and sizes using CC-approved material handling equipment, and maintaining the branch warehouse in a clean and organized condition. This role may be required to use forklifts, powered pallet jack, hand jacks and dollies.
Requirements:
* Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
* Load and unload box trucks
* Organize, clean and maintain warehouse and office
* Moving trucks on company property
* Inventory
* Adhere to all corporate policies and standards including but not limited to environmental and regulatory, human resources, facility, equipment, operations and maintenance
* Performs other related duties as assigned
Experience and Skills:
* Strong communication skills and attention to detail
* Ability to interact with customers, sales branch employees, and other corporate departments
* Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
* Previous warehouse or material handling experience preferred
Education:
* High School diploma or equivalent required
* Must have a valid driver's license
* Forklift certificate preferred
* Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
* Seat belt and cell phone violations
* Excessive speeding
* DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
* Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
* Frequent lifting of materials that typically weigh 54-80lbs
* Frequent pushing/pulling of 16-55 gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
* All applicants must pass the pre-employment physical including drug & alcohol screening
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The anticipated hourly pay for this position is $19.50, and includes benefits such as the following:
* Health, Dental and Vision insurance
* Wellness Program
* Flexible Spending Accounts
* Life Insurance
* Long-Term Disability
* Employee Assistance Program
* Tuition Reimbursement
$19.5 hourly 60d+ ago
Digital Operations Coordinator
Winsupply 4.5
Executive job in Moraine, OH
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and operational support initiatives. This role is responsible for managing website updates, customer master data changes, order parsing, support ticket resolution, internal training, and ensuring a consistent customer experience across digital channels.
This position reports to the Team Lead, Digital Customer Experience and is based in Dayton, Ohio. The Digital Operations Coordinator will work closely with internal stakeholders, local company partners, and the IT team to ensure accuracy, reliability, and effectiveness across Winsupply's digital commerce infrastructure.
Accountabilities/Responsibilities
Manage customer onboarding and customer master data updates in coordination with eCommerce systems
Assist in content updates to local company websites as well as launch of new websites
Support order parsing processes, ensuring proper routing and resolution of exceptions
Maintain and update product and website content to ensure accuracy and usability
Triage and resolve support tickets related to digital ordering, product availability, and account issues
Assist in internal training and onboarding related to eCommerce tools and workflows
Partner with digital sales and IT teams on platform updates and system improvements
Assist in customer onboarding utilizing 3rd party order management platforms
Monitor and support ticketing and escalation processes, ensuring timely resolution
Help maintain customer group and location-level digital data integrity
Coordinate with the Marketing IT team to identify and report on common issues, bugs, or trends
Support testing and quality assurance of new digital features or system enhancements
Provide support for online payment platform regarding customer issues on invoices and statements
Competencies for Success
Detail-oriented and highly organized.
Strong communication skills with the ability to support both technical and non-technical audiences.
Proficiency with Microsoft Office, especially Excel.
Familiarity with ticketing and issue tracking software (e.g., Zendesk, Jira, etc.).
Customer-focused mindset and proactive problem solver.
Ability to prioritize and manage multiple ongoing tasks.
Comfortable with learning and using digital tools and platforms.
Qualifications
Minimum Qualifications
2-3 years of relevant work experience, preferably in eCommerce, customer support, or digital operations.
Experience working with Microsoft Office Suite, especially Excel.
Familiarity with ticketing or customer support platforms.
Strong interpersonal skills and a collaborative mindset.
Ability to work cross-functionally in a fast-paced environment.
Preferred Qualifications
Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
Previous experience in a wholesale distribution, retail, or technology-enabled support environment.
Familiarity with ERP or eCommerce systems.
Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
Occasional travel (1-2 times per year).
We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
$30k-39k yearly est. 36d ago
Fleet Operations Coordinator
Clean Harbors, Inc. 4.8
Executive job in Huber Heights, OH
* Associate degree required: Bachelor preferred; * Knowledge of Microsoft Access Excel, and Outlook; * Strong Attention to detail; * Great attitude and willingness to learn * Must be excellent at multitasking; * Strong word processing typing skills. Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video!
40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at **********************************
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
#LI-JS1
* CH
#LI-Onsite
* Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
* Assist all aspects of Asset Rental Fleet
* Review Asset utilization, Maintenance reports as it relates to the Fleet and Equipment.
* Timely management of rental assets that are recorded on and off rent.
* Review assets at strategic branches; Engage with branches on cost saving measures.
* Oversee the rental process. Ensure the Rental process is managed correctly.
* Other tasks and duties that may come up from management.
* Other duties as assigned.
$40k-54k yearly est. 5d ago
Global Business Resilience Executive Advisor
Carebridge 3.8
Executive job in Mason, OH
Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Norfolk, VA, St. Louis, MO, Louisville, KY, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Global Business Resilience Executive Advisor develops and implements of enterprise-wide business resilience strategies as a critical component of the organization's overall information security program, with a focus on ransomware recovery and cyber resilience. The position is responsible for driving the creation of policies, standards, and procedures that align resilience planning with regulatory requirements, industry practices, and internal security controls and contributes to enterprise architecture planning with a strong focus on cyber resilience, advises executive leadership, and supports merger and acquisition efforts through a security and resilience lens. Leads the development of policies, technical standards, guidelines, procedures, and other elements of an infrastructure necessary to support information security and cyber resilience in compliance with established company policies, regulatory requirements, and generally accepted information security controls.
How you will make an impact:
* Develops and maintains a comprehensive business resilience program integrated with the organization's information security strategy.
* Establishes oversight for resilience planning and cyber recovery, leads risk management initiatives with an emphasis on integrating resilience across business, regulatory, and technical domains, and develops enterprise-wide business recovery plans, particularly those addressing ransomware threats, in coordination with compliance, legal, and business units.
* Provides advanced engineering support and serves as a point of escalation, while also guiding vendor strategy for resilience and security services
* Develops and maintains business-focused ransomware recovery plans and cyber resilience strategies aligned with enterprise recovery objectives.
* Develops and implements a testing framework to regularly exercise recovery plans and cyber resilience strategies in collaboration with business units, IT, compliance, and other key stakeholders, ensuring continuous improvement.
* Leads the testing and validation of resilience and recovery plans to ensure they meet defined business and operational recovery requirements.
* Leads risk management initiatives, including resilience considerations across business, regulatory, technical domains and security.
* Guides vendor strategy for resilience and security services.
* Supports enterprise architecture planning with a focus on resilience.
* Serves as a subject matter expert in business continuity, disaster recovery, ransomware recovery, and broader information security domains.
* Advises executive leadership and supports enterprise-wide initiatives from a resilience and security perspective.
* Creates presentations and seeks IT and business management approval and acceptance of significant replacements or reconfigurations.
* Proposes opportunities to improve results based on targeted or continuous assessment.
* Researches relevant trends and activities in healthcare, business, competition and regulatory environments.
* Recommends strategy adjustments.
* Participates in enterprise planning activity, including vendor assessment, technology platform selection and retirement, prioritization and integration.
* Routinely acts as a subject matter expert for executive management.
Minimum Requirements:
Requires BS/BA in Information Technology or related field of study and a minimum of 10 years of experience in systems administration and security aspects of information systems, access management and network security technologies, network communications, computer networking, telecommunications, systems development and management, hardware, software, data, and people; experience with multiple technical and business disciplines required; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* Significant experience in business resilience and continuity planning within large enterprises or the healthcare industry highly preferred.
* Deep understanding of business resilience frameworks, cyber resilience, risk management, and regulatory compliance specific to healthcare or complex enterprise environments highly preferred.
* Demonstrated ability to clearly communicate technical and strategic information to a range of audiences, including executives, technical teams, and business stakeholders highly preferred.
* Deep expertise is expected across key resilience and information security domains, particularly in business continuity and disaster recovery, ransomware mitigation and recovery, cyber risk management, security, compliance, and incident response highly preferred.
* Proven track record of partnering with leadership and subject matter experts to influence strategy, support risk-informed decision-making, and drive resilience initiatives highly preferred.
* Strong organizational skills with the ability to manage multiple, high-impact projects simultaneously while maintaining accuracy and attention to detail highly preferred.
* Prior experience in the healthcare sector, particularly within Fortune 100 companies or similarly complex organizations highly preferred.
* Strong analytical and problem-solving abilities preferred.
* Proficiency in crafting and delivering impactful presentations and reports preferred.
* Adept at navigating complex organizational structures and influencing change preferred.
* Broad-based experience to plan and design highly complex systems preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$37k-63k yearly est. Auto-Apply 60d+ ago
Executive Underwriter, Middle Market General Industries
The Hartford 4.5
Executive job in Cincinnati, OH
Executive Underwriter - UW07BDSenior Underwriter - UW08BA
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Position can be remote if hire resides in the Greater Indianapolis area.
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We're in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They're at the center of everything we do - and by joining us, you'll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests.
Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they've always been done isn't a part of the job. Here, you'll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you'll have any number of opportunities for your career to grow in whatever direction you choose.
Responsibilities:
Manages and Underwrites a Middle Market book of business
Analyzes agency book on quarter-to-quarter basis for potential action
Expertly applies all applicable Underwriting guidelines when making decisions
Capable of underwriting highly complex business and will require limited support from senior underwriters and infrequent referral activity to complete quotes
Has thorough knowledge of applicable laws, regulations and governance
Agency Management which includes creating, driving and execution of strategies for new and/or renewal accounts (prospective book management, executes on the mix strategy, low strategy, territorial and agency sales plans, etc.)
Acts as a trusted advisor and solution provider to Brokers and Agents
Qualifications:
3+ years of P&C Middle Market Broker-facing Carrier Underwriting experience required
Demonstrated success in developing and maintaining solid relationships with all internal and external business partners
Excellent communication, interpersonal and presentation skills
An ability to think analytically about business problems, make recommendations and propose solutions
High energy self-starter, who is resilient and has an entrepreneurial spirit
Demonstration of solid time, organizational, and desk management skills
Goal-oriented and delivers outcomes
Ability to challenge the status quo and compete to win
Superior technical knowledge and sound decision-making and analytical skills
Position title and tier will be determined upon careful review of selected candidate's qualifications
This role will have a Hybrid work arrangement, with the expectation of working in office or on agency visits three days a week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$96,400 - $179,400
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
$96.4k-179.4k yearly Auto-Apply 3d ago
Business Operations Coordinator
Infinite Management Solutions, LLC
Executive job in Dayton, OH
Job Title: Business Operations Coordinator Employment Type: Full-Time
Infinite Management Solutions, LLC is a woman and veteran owned business that focuses on delivering results by providing innovative solutions to challenge the status quo. We have over 75 years of combined experience and are dedicated to solving complex business problems. Our staff embody Professionalism, Integrity, and Excellence while achieving each customer's desired outcome. We consistently deliver high quality results on time and in the most cost-effective manner. Our focus on continuous improvement and growth keeps us ahead of competitors. We are professional problem solvers. We improve the world of our customers and help them accelerate change by ensuring effective and flexible operations, streamlining processes, developing customer centric communications, and enabling data-driven decisions.
Position Summary
The
Business Operations Coordinator
serves as an operational continuity specialist ensuring seamless client delivery and organizational effectiveness during transitional periods. This role provides temporary coverage across multiple functions, requiring adaptability, cross-training, and effective communication skills to bridge gaps until permanent personnel are in place. The ideal candidate thrives in dynamic environments, supports diverse teams, and maintains operational excellence under shifting priorities.
Key Responsibilities (List not all inclusive):
Email Management: Efficiently manage and organize communications, ensuring timely responses and proper documentation.
Collaboration Tools: Utilize Teams, SharePoint, and other platforms to facilitate team collaboration, information sharing, and project coordination.
Meeting Facilitation: Schedule, organize, and participate in meetings; prepare agendas, capture minutes, and track action items to ensure follow-through.
Document Creation & Editing: Draft, edit, and proofread documents, reports, presentations, and briefing materials using Word and PowerPoint.
Calendar & Schedule Management: Maintain calendars for leadership and teams, coordinate appointments, and ensure accurate scheduling of events and meetings.
File & Record Management: Organize and maintain digital and physical files, ensuring records are up-to-date and accessible.
Report Compilation & Submission: Prepare and submit regular activity, status, and executive reports, consolidating inputs from various stakeholders.
Process Improvement & Documentation: Identify opportunities to streamline workflows, document processes, and implement best practices for operational efficiency.
Agreement & Contract Support: Assist with drafting, review, and management of agreements and contracts, ensuring compliance and timely execution.
Event Planning & Coordination: Organize and facilitate events, workshops, and training sessions, handling logistics and communications.
Cross-Training & Flexibility: Proactively learn and support multiple operational functions across departments, stepping into diverse roles as needed.
Operational Continuity Role: Serve as a temporary resource to maintain client continuity during staffing transitions, ensuring seamless delivery until permanent personnel are in place.
Client Continuity Assurance: Function as a bridge between internal teams and clients, sustaining trust and operational flow during transitional periods.
Required Qualifications:
Bachelor's degree from an accredited university in business administration, project management, or relevant field highly preferred
4-6 years of experience in business operations, project coordination, or administrative support
DOD experience required (Air Force preferred, may include military, civil service or defense contracting)
Meets U.S. citizenship and work eligibility requirements for federal contractors
Must be able to obtain and maintain a Department of Defense (DOD) secret clearance
Skills & Competencies:
Ability to adapt quickly, learn new processes, and provide support across diverse functions
Strong organizational skills with the ability to manage multiple priorities
Excellent oral and written communication skills
Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook) and collaboration tools (Teams, SharePoint)
Proven ability to interact professionally with government officials, senior leaders (including civilians), military personnel, and contractors
Experience in project coordination, documentation, and stakeholder engagement
Detail-oriented with a focus on compliance, accuracy, and operational efficiency
Infinite Management Solutions, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and a 100% woman-owned company. We are an equal opportunity employer and comply with all applicable federal, state, and local laws governing employment practices. All qualified applicants will be considered based on merit and business need. We welcome Veterans and transitioning service members to explore opportunities within our team.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Manual dexterity sufficient to operate a computer keyboard, mouse, and other office equipment
Visual acuity for close work, such as reading on screens and in print and working on a computer
Occasional lifting of materials or equipment weighing up to twenty pounds
Ability to communicate effectively, both verbally and in writing, in a professional office environment
Sufficient physical ability to move about the workspace to attend meetings, access files, and perform other job-related tasks
This position description reflects IMS's assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time.
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Bd7NbEbi14
$33k-47k yearly est. 26d ago
Real Estate Operations Coordinator
Place 3.7
Executive job in Olde West Chester, OH
Your Opportunity: You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You: Team Operator
What You're Great At:
You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.
What You'll Do:
* Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
* Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
* Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
* Support the Team Operator by managing emails and staying organized.
* Provide general administrative support for the entire office.
* Own the agent onboarding process, including holding trainings in person and virtually.
* Follow the systems for our productivity rhythms to ensure agent productivity.
* Plan and execute client events that are done at a high level to drive business referrals.
* Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
* Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
* Keep the team leader informed of any challenges that arise and bring potential solutions.
* Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
* Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
* Manage the listing launch and contract to close process for all transactions, including overseeing a virtual assistant that completes most of the process.
* Coordinate photography, staging, sign installation, and other listing launch functions.
* Act as the liaison between real estate agents, clients, attorneys, title companies, and mortgage brokers.
* Generate reviews and referrals from clients during and after the transaction.
Skills and Character Necessary:
* Notice and take pride in the details
* Team player
* Proven ability to lead yourself and others with conviction
* Self-motivated
* Owning projects once asked to do them and following up with status updates
* Ability and desire to focus on one task for at least an hour during time blocks
* Positive and direct communication, both written and verbal
* Ability to problem solve and use critical thinking daily
* Have a "do whatever it takes" mentality
* Follow a current process, as well as improving them and create new processes
* Learning-based and growth-minded
* Proactive vs. reactive
* Impeccably organized
* Knowledge of basic office suite software and calendaring systems
* Excellent time management skills
* Concerned about doing things the right way
* Calm and motivated under pressure
* Have patience with a high volume, detailed role
* Use social media for the benefit of the company as an ambassador
* Flexible
* Tech savvy
Required Background:
* Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
* 1+ years of experience in an operations/administrative role, preferably in real estate or a related industry.
Other Details:
* Compensation, depending on experience, ranges from $45,000-$50,000/year.
* This is an in-office position, Monday through Friday.
* We are excited to meet the person(s) who truly believe they could be a match!
The average executive in Dayton, OH earns between $62,000 and $178,000 annually. This compares to the national average executive range of $63,000 to $184,000.