VP of program Delivery
Executive director job in Frisco, TX
Job Title: VP of program Delivery
Reporting to: CEO
As the VP of program Delivery , you will play a pivotal role in the oversight and management of all programs within our organization. This leadership position demands a strategic approach to program delivery, client satisfaction, and operational efficiency. The VP of program Delivery will lead a team of program directors, managers, project managers, and other professionals, serving as the primary liaison for clients and stakeholders. The role involves regular visits to project sites, active engagement with clients, and proactive issue resolution.
Key Responsibilities:
Strategic Program Leadership:
Provide strategic direction and vision for our clients programs, ensuring alignment with overall business objectives.
Collaborate with executive leadership to ensure programs are strategically positioned for success.
Program Oversight:
Monitor and evaluate program progress, ensuring adherence to timelines and budgets.
Implement best practices for efficient program management and execution.
Client Relationship Management:
Serve as the primary point of contact for clients, addressing program-related inquiries and concerns.
Conduct regular site visits and engage in customer interactions to maintain satisfaction and gather feedback.
Issue Resolution:
Act as the primary contact for addressing program-related issues and challenges, working with the team to devise effective solutions promptly.
Stakeholder Engagement:
Engage with customers, state governments, key stakeholders, and industry partners to foster collaboration and enhance the company's reputation.
Team Management:
Lead and mentor a team of program and project managers, fostering a culture of collaboration and innovation.
Operational Efficiency:
Implement and optimize processes to enhance operational efficiency within the program management function.
Coordinate closely with cross-functional teams to ensure seamless operations.
Regulatory Compliance:
Stay abreast of regulations and compliance requirements related to tolling and commercial vehicle enforcement, ensuring program adherence to applicable laws and standards.
Qualifications:
Proven senior leadership experience in program and operations management, preferably within the transportation and logistics sector.
Familiarity with transportation systems and commercial vehicle enforcement is advantageous.
Strong interpersonal and communication skills, with the ability to build and maintain relationships across all levels.
Demonstrated ability to lead and inspire high-performing teams.
Strategic mindset with a history of successful program delivery and client satisfaction.
Willingness to travel regularly for site visits and client engagements.
Education and Experience:
Bachelor's degree in a relevant field required; Master's degree preferred.
Minimum of 10 years of progressively responsible experience in transportation technology or related industries.
Successful track record in executive leadership roles overseeing complex programs and initiatives.
Chief Operating Officer
Executive director job in Highland Village, TX
We are in search for a Chief Operating Officer (COO) to join a fee-based RIA with $2B billion AUM and a dedicated team of 40 professionals.
Candidate must have experience implementing systems and processes within a wealth management firm using Entrepreneurial Operating Systems (EOS) principles.
Your Impact
As our COO, you will be responsible for driving operational excellence across the firm while supporting ambitious growth goals (30%+ YOY). You will architect the systems, processes, and leadership development necessary to scale efficiently, ensuring seamless collaboration and superior client experience.
This position blends strategic leadership with hands-on execution - transforming high-level vision into measurable, operational reality.
Key Responsibilities
Business Improvement Strategist
Partner with the CEO and executive leadership team to refine long-term strategic vision and implement the operational roadmap.
Design scalable operational frameworks that support organic growth.
Anticipate scaling challenges and proactively develop solutions that safeguard efficiency and service quality.
Lead cross-functional initiatives to drive firmwide efficiency, alignment, and innovation.
Operational Excellence Leader
Oversee day-to-day operations with clear accountability metrics aligned to firm strategic goals and the Entrepreneurial Operating Systems (EOS) principles.
Redesign and implement policies, procedures, and systems to improve scalability, productivity, and transparency.
Translate strategic objectives into actionable plans with measurable outcomes.
Collaborate with department heads to identify process improvements and enhance technology utilization.
People Development Manager
Mentor and develop leaders and managers to foster a culture of accountability, excellence, and continuous improvement.
Enhance engagement strategies to strengthen morale, retention, and alignment with firm values.
Develop systems to attract, retain, and grow top talent aligned with our mission and culture.
Oversee performance management and compensation structures that reinforce results and collaboration.
Technology Enablement Strategist
Lead technology assessment, selection, and implementation across all departments to ensure seamless integration.
Identify and deploy technology solutions that improve efficiency and client experience.
Stay ahead of wealth management technology trends and introduce innovative operational solutions.
Ensure the firm's technology infrastructure supports secure, compliant, and scalable workflows.
Risk & Compliance Implementor
Partner with the Chief Compliance Officer to maintain and strengthen regulatory compliance frameworks.
Implement operational safeguards, internal controls, and monitoring systems for mission-critical processes.
Balance firm growth objectives with the highest standards of operational integrity.
Qualifications
Experience & Education
15+ years of progressively responsible operational leadership experience, preferably within RIA or broker-dealer environments.
Bachelor's degree in business, finance, or a related field required, MBA or equivalent preferred.
Advanced certifications (CFP , CFA , or CPA) a plus.
Knowledge & Skills
Demonstrated success building and scaling operational systems during high-growth phases.
Strong knowledge of SEC/FINRA regulatory requirements and RIA compliance operations.
Proven record of leading teams through organizational change and performance improvement.
Excellent communication, leadership, and relationship-building skills across all levels.
Proficiency with key industry technology platforms such as Orion, Salesforce, Nitrogen, MoneyGuide Pro and HubSpot.
Associate Director of MCAT Education
Executive director job in Coppell, TX
Are you a collaborative science educator-leader who can turn complex workflows into clear, scalable processes (and make the journey energizing for your team)? If so, we'd love to have you join our team at UWorld! We're on a mission to help students excel in their careers and beyond, and we're looking for an Associate Director of Pre-Health Education to join our department and bring vision, quality, and operational excellence to our high-impact learning products.
Not only will you partner with some of the brightest minds in education and product development, you'll also enjoy our people-centered culture-think team activities and outings to local restaurants, monthly birthday celebrations (with treats!), and potlucks that showcase our collective cooking skills. If you're excited to lead with purpose, enable teams with smart tools, and make each day at work meaningful, read on!
What You'll Do
Own the product & content vision for MCAT and AP Sciences: set priorities, translate product needs into clear requirements, and drive roadmaps and milestone delivery.
Lead, coach, and review content deliverables from multidisciplinary teams (SMEs, editors, illustrators, and more) with rigorous quality standards and actionable feedback.
Enable AI-powered workflows: champion best practices, train team members, and integrate AI into day-to-day projects to increase quality and velocity.
Design, deploy, and refine content pipelines: streamline handoffs, remove friction, and scale processes based on stakeholder and learner feedback.
Collaborate cross-functionally with Project Management, Editing/Design, Software Engineering, Implementation, Sales, and Marketing to ensure smooth product launches.
Use data to drive decisions: define and track production and quality metrics, analyze outcomes, and turn insights into improvements for efficiency and learner impact.
Communicate with clarity and report to the Director of Pre-Health Education-highlighting priorities, risks, and results with an outcomes-first mindset.
Safeguard the integrity and confidentiality of UWorld's proprietary educational assets.
What You'll Bring
Minimum Qualifications
Master's degree (or higher) in a science discipline.
Multidisciplinary expertise in content development across MCAT and AP Science subject areas.
2+ years of leadership in MCAT prep, AP Science education, or comparable cross-disciplinary work-including leading multidisciplinary science teams to produce educational content.
Proven success delivering complex digital content initiatives on time and at high quality.
Strong written, verbal, and presentation skills for cross-functional audiences.
Preferred Qualifications
PhD, MD, or equivalent advanced training in a relevant science field.
Experience building educational content production workflows at scale.
Track record implementing content analytics (e.g., data-informed process improvements).
Key Skills
Passion for educational content development, team leadership, and student success.
Excellent editorial judgment, keen attention to detail, and solution driven mindset.
Ability to achieve goals and lead teams to complete multiple projects in cross-functional settings.
Comfort with giving and receiving constructive feedback, coaching direct reports effectively, and fostering a positive, high-performing team culture.
Operational mindset with proficiency in standard productivity/tech tools.
Benefits
Competitive compensation (based on experience).
Generous paid time off-including parental and bereavement leave, plus a full week off at Christmas.
8 hours of paid volunteer time per year.
Comprehensive benefits: medical, dental, vision, life, disability, and even pet insurance!
401(k) with a 5% employer match (eligibility after 90 days of employment).
Professional growth opportunities, including annual learning and development programs.
Onsite fitness classes and wellness initiatives.
A flexible, relaxed work environment
A fun-loving Social Committee that hosts inclusive events-Field Day, Halloween Costume Party, Annual Company Gala, and many more!
At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.
Chief Operating Officer
Executive director job in Richardson, TX
Chief Operating Officer (COO) - Sara's Mediterranean Market & BMF Baking Co.
Type: Full-Time Executive
Industry: Specialty Retail • Grocery • CPG • Food Manufacturing
Reports to: CEO
About Us
Sara's Mediterranean Market is one of the fastest-growing specialty food companies in Texas, known for our award-winning bakery, curated grocery experience, and high-volume fresh food departments. With over 30 years of history and a major expansion underway-including a new 35,000 sq ft flagship in Frisco and rapidly growing manufacturing capabilities through BMF Baking Co.-we are building a world-class, multi-unit, multi-channel enterprise.
We are now seeking a transformational Chief Operating Officer (COO) to help us scale from a founder-led organization to a sophisticated, operationally excellent, financially disciplined company capable of doubling and tripling in value over the next 3-5 years.
The Role
The COO will be the operational engine of the company-responsible for building systems, people, financial discipline, and scalable infrastructure across all locations. This executive will oversee day-to-day operations, drive the P&L, and partner directly with the CEO to execute our long-term vision.
This role is perfect for a leader who has grown high-volume grocery, specialty retail, or food manufacturing operations and knows how to take a family-owned business into its next era of disciplined, sustainable growth.
What You Will Lead
Operational Excellence
Own all store operations across departments: grocery, produce, bakery, grill, and butcher shop
Standardize SOPs and operational systems across locations
Build a high-performance culture with clear expectations, KPIs, and accountability
Improve efficiency, reduce shrink, and elevate customer experience
Financial Discipline & P&L Management
Lead weekly/monthly P&L reviews with department heads
Build budgeting, forecasting, and labor models
Create inventory, waste, and cost-control systems
Partner with CFO on financial strategy, reporting, and capital planning
Expansion & New Store Development
Lead the execution of our new Frisco flagship (35,000 sq ft, 2026 opening)
Build repeatable store-opening playbooks for future growth
Manage vendor relationships, construction timelines, and critical-path decisions
Leadership & Organizational Development
Coach and develop department leaders and GMs
Create scalable reporting structures and performance dashboards
Strengthen communication and alignment across the company
Who You Are
A proven operational leader with 10+ years in grocery, specialty retail, or food manufacturing
Experienced running $50M-$200M+ P&Ls
Strong in financial management, decision-making, and execution
Obsessed with systems, discipline, efficiency, and accountability
Comfortable building an organization that can scale from 2 stores → 5 → 10
A strategic partner who ensures the CEO can focus on vision, partnerships, and growth
A builder who thrives in a fast-paced, entrepreneurial environment
Preferred Backgrounds
Whole Foods Market
H-E-B
Wegmans
Sprouts
Fresh Market
High-growth CPG or food manufacturing
Multi-unit grocery/retail operators
Why Join Us
Rare opportunity to transform a 30-year family brand into a category-defining regional chain
Direct impact on doubling or tripling enterprise value
A leadership team deeply committed to growth, quality, and guest hospitality
Competitive executive compensation package
Ability to build the systems, culture, and structure that will shape the company for the next decade
Ready to Build the Future With Us?
If you are a builder, a disciplined operator, and a leader who can turn vision into execution, we'd love to meet you.
📩 Apply directly via LinkedIn or email your resume to:
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Faculty Opportunity - Associate Director, Research, of the Clinical Informatics Center (CIC)
Executive director job in Dallas, TX
UT Southwestern invites applications for the Associate Director, Research, of the Clinical Informatics Center (CIC). This role offers an unparalleled opportunity to develop and lead a research program that operates at the intersection of clinical care, data science, and health system implementation.
The CIC is embedded within one of the nation's top academic medical centers and tightly linked to operational informatics teams, giving investigators the ability to design, implement, and evaluate informatics interventions directly in clinical workflows.
Distinct Advantages
System-wide reach: Access data and implementation partners across four major health systems - UT Southwestern, Parkland Health, Children's Medical Center, and Texas Health Resources - covering millions of patient encounters annually.
Applied informatics integration: The CIC is jointly funded by the academic and health service arms of the University and offers unparalleled access to move projects from analysis to clinical deployment.
Collaborative ecosystem: Be an integral part of the CTSA-supported informatics core, work closely with clinical research and research development programs, and build collaborations with the O'Donnell School of Public Health.
Institutional strength: UT Southwestern combines a robust informatics infrastructure (Epic, OMOP, data warehouses, registry tools) with deep scholarship in implementation science, learning health systems, and data-driven quality improvement.
Training: A Clinical Informatics Fellowship and Master's of Science in Health Informatics with ambition to build a PhD program.
Your Role
As Associate Director with responsibility over research, you will:
Co-lead strategic direction for applied informatics research and faculty recruitment.
Develop and sustain your own research portfolio leveraging real-world clinical data, informatics methods, and system partnerships.
Create collaborative informatics research programs for residents, fellows, clinicians, and researchers who seek to apply research methodologies to translate data into improved care.
Foster collaborations across departments and disciplines to expand the reach of informatics innovation across the continuum of care-from hospital to home.
Candidate Profile
We seek an established or emerging PhD informatics investigator who:
Has demonstrated experience and research funding in clinical informatics, implementation, or learning health systems research.
Thrives in collaborative, data-rich, health system-embedded environments.
Is ready to build a research enterprise with direct clinical impact.
Why UT Southwestern?
The CIC builds on a strong foundation of informatics excellence, supported by CTSA resources and partnerships across Dallas. Investigators benefit from a unique alignment between research, operations, and education, enabling rapid translation of insights to practice.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
Appointment rank will be commensurate with academic accomplishment and experience. Consideration may be given to applicants seeking less than a full-time schedule.
Program Director Acute Care Pharmacy Operations - Pharmacy Administrative Services
Executive director job in Dallas, TX
Ready to make your application Please do read through the description at least once before clicking on Apply.
The Program Director of Acute Care Pharmacy Operations is a leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. The Program Director is focused on pharmacy operations and general oversight of all pharmacy services throughout the organization. They are in alignment with system and regional leadership, supporting the development of vision and direction for quality, evidence-based patient-centered care. The Program Director fosters a decentralized participative management style for pharmacy based on a shared governance approach and encourages innovative leadership at the department level. They recommend or establish interdisciplinary teams supporting pharmaceutical care and patient care services. The Program Director nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. They recommend changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministry's objectives.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry.
Leads implementation of technology solutions across CHRISTUS pharmacy enterprise.
Leads shared governance groups focused on USP compliance, pharmacy automation, and hospital operations.
Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes.
Coordinates routine operational audits of pharmacy operations, including compliance with system initiatives, regulatory compliance, associate engagement and talent management.
Coordinates with ministry teams for talent acquisition activities, establishment of productivity targets.
Coordinates centralized system for medication order management.
Develops, implements, and maintains labor and non-labor performance improvement standards (Optix).
Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives).
Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate.
Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.)
Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives.
Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals.
Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model.
Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives.
Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training.
Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols.
Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organization's efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings.
Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars.
Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations.
Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.
Performs other related duties as assigned.
Job Requirements:
Education/Skills
Doctor of Pharmacy (Pharm. xevrcyc D.) required
Advanced degree, such as an MBA or MHA, preferred
PGY1 Pharmacy Residency required OR significant experience may be considered in lieu of residency
Experience
Experience leading pharmacy teams in a large integrated delivery network required
5 or more years of pharmacy experience required
2 or more years of supervisor role or equivalent practice (Director) required
Proficient experience with Microsoft Suite is required
Knowledge of EHR and associated pharmacy platforms (Epic, BD Pyxis, BD Alaris, Clinical Intervention solutions) required
Broad practice experience preferred
340B experience preferred
Licenses, Registrations, or Certifications
Current pharmacy licensure (good standing) in the state of practice is required
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Chief of Staff to CEO
Executive director job in Dallas, TX
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
About You:
You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
You thrive in a Team Environment. Collaboration is key in innovation and creating change.
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Chief of Staff to the CEO
Reporting directly to the CEO, the Chief of Staff will serve as a strategic partner and advisor, a personal force multiplier who brings structure, clarity, and relentless follow-through to Lantern. You'll be the enabler and organizer who helps the CEO stay focused on aspirational priorities while harnessing chaos into momentum. You'll design the operating cadence, facilitate alignment, and ensure the right information and decisions are made at the right time.
The ideal candidate is a relentless grinder with a high analytical bar, exceptional judgment, and an energizing presence. You love building order out of complexity, and you thrive on turning ideas into outcomes in fast-paced, ever-evolving environments.
The Chief of Staff will act as a trusted thought partner, helping shape and drive strategies to accelerate growth, improve operational efficiency, and foster team alignment with the company's mission and values. Working closely with senior leaders, this role will facilitate clarity, focus, and shared context around key business priorities. The ideal candidate brings a strong background in business consulting, operations, and strategy, along with a history of translating ideas into outcomes in dynamic, growth-oriented environments.
Location:
Ideal location: Dallas, TX - Lantern HQ
Open to Vancouver and NYC with regular travel to the Dallas office.
Regular travel is required for this role, despite home base.
Responsibilities:
CEO Enablement & Prioritization
Own the CEO's operating system: priorities, calendar architecture, decision forums, and information flow.
Prepare the CEO for key meetings - develop agendas, synthesize materials, and ensure crisp decision-making.
Ruthlessly protect focus: filter noise, triage inbound requests, and align time to top priorities.
Operating Cadence & Structure Creation
Design and run the rhythm of the business (weekly/monthly/quarterly): leadership meetings, reviews, offsites.
Create repeatable structures for planning, execution, and accountability across teams.
Facilitate high-impact meetings - agenda, pre-work, outcomes, and downstream follow-through.
Strategic Projects & Cross-Functional Execution
Lead time-bound, cross-functional initiatives that require early momentum, clarity, and structured execution.
Stand up new efforts and smoothly transition ownership to functional leaders once stabilized.
Ensure all departments (such as product, operations, finance, IT, People, and commercial teams) are aligned with company-wide priorities, proactively removing roadblocks and driving accountability for execution across the organization.
Analytics, KPIs, and Decision Support
Build and maintain dashboards and briefings that distill complex data into actionable insights.
Run OKR/goal setting cycles; track progress and drive accountability to outcomes.
Proactively surface and analyze risks, tradeoffs, and scenario analyses to inform CEO decisions.
Communication, Context, Alignment
Ensure the CEO's priorities and context are clearly understood across the organization & executive leaders.
Draft internal updates, executive communications, board materials, and strategic narratives.
Foster transparency and shared context across teams to avoid ambiguity.
Continuous Improvement & Change Enablement
Implement processes and lightweight systems that enhance speed, quality, and consistency.
Identify operational bottlenecks; propose and lead improvement efforts to streamline workflows.
Partner with Finance/People/IT on resource planning, annual cycles, and key initiatives.
Be a driver of effective change management, including fostering innovation and experimentation and working through organizational blockers
Team Culture & Organizational Health
Keep a pulse on team engagement, morale, and cross-functional collaboration
Model high standards of preparation, clarity, and follow-through; raise the bar on meeting hygiene.
Help onboard leaders to the CEO's operating style; coach teams on effective upward communication.
Qualifications:
5+ years of strategy consulting, investment banking and / or private investment experience (venture/growth/PE), with demonstrated high performance required
3+ years of executive-oriented experience preferred (CoS to C-level, other senior level roles with high executive engagement)
3+ years of experience working in US healthcare a plus (digital health, tech-enabled healthcare services, employer benefits)
Be a strong communicator: both verbally and written; sharp, concise, persuasive
Be a strategic thinker: comfortable both thinking through how to address challenges, solve problems all while consistently prioritizing where to focus
Lead with influence: building consensus while navigating complexity
Be comfortable in a fast-paced environment that can be challenging but highly rewarding
Highly structured and organized - demonstrated ability to bring order and process to dynamic situations
Mindset & Traits:
Relentless executioner with a bias for action; thrives in complexity and ambiguity. Breaks down barriers to find pathways to success.
Highly analytical with both exceptional quantitative synthesis and communication skills.
Organized and detail-obsessed-you build structure that others can run with.
High EQ and executive presence-able to influence without authority and build trust quickly.
Judgment & confidentiality: impeccable discretion and mature decision-making.
Education:
Bachelor's degree with distinguished accomplishment required; advanced business degree preferred but not required for candidates that have demonstrated career performance.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
401k with company match
Flexible Paid Time Off
Paid Parental Leave
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Executive Director - Independent Living
Executive director job in Plano, TX
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for an Executive Director to join our team.
Responsibilities:
Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
Meets the financial targets with the goal to maximize capital partners' return.
Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
Prepares, adheres to the community budget.
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
Reviews monthly financial statements, implements plans of action for deficiencies.
Manages key, non-labor operating costs in line with budgeted levels.
Processes and submits monthly expenses and budget data timely per policies and internal business controls.
Meets NOI and occupancy expectations.
Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.
Qualifications:
Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
Previous sales experience preferred.
Demonstration of success in managing operating expenses.
Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
JOB CODE: 1004344
District Sales Director - Transportation & Logistics
Executive director job in Addison, TX
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Segment: Enterprise (5K+ Employees)
Vertical: Transportation & Logistics
What you get to do in this role:
Lead a team of direct Enterprise Account Executives to drive rapid new business sales growth in the region
Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business
Achievement of annual sales goals on a quarterly and annual basis is required
Engage and align effectively in C-level meetings in order to properly understand customer business requirements
Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
Qualifications
To be successful in this role you have:
Current location in either Texas, Chicago, or Atlanta preferred. Central or Eastern US near airport hub with flexibility to travel as needed.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
Experienced in driving sales process and drive effective working relationships with Sales Operations
Ability to understand the 'bigger picture' and business drivers around IT
Ability to build long term strategic and senior level relationships
Ability to adapt and work effectively within a rapidly changing and growing environment
Demonstrates strong business and financial acumen
Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
Ownership of driving successful pipeline generation activities developed by marketing or the partner community
JV20
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Texas State Director
Executive director job in Dallas, TX
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.
Job Title: State Director
Department: State Operations and Programs
Reports to: Senior Director, State Operations
Location: varies
Salary Range: $100,000
# of direct reports: varies
Revised date: 2/2/2024
Position Overview: The State Director is responsible for developing an annual state plan and implementing the plan through overseeing day-to-day operations in all offices statewide, securing funding for programs and special projects, overseeing programs to ensure program consistency and success, managing local Advisory Boards and associated committees, and supervising state staff. S/he also assists and directs Program staff to ensure program consistency and success.
Job Qualifications - Qualified applicants must have:
Bachelor's degree or at least 4 years' relevant experience
At least four to seven years progressive experience in fundraising including a record of success in expanding a donor base through cultivation and stewardship, grant writing, event planning/implementation, and board management
At least three to five years of management/supervisory experience, and superior talent-building and team-building skills
Superior persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm
Proficiency with Microsoft Office, and familiarity/comfort with online database management systems
Superior project management skills - including planning, analysis, decision making, and problem solving - and willingness to multitask
Superior initiative, drive for results, and self-assessment skills, and ability to lead individuals and teams in setting and achieving challenging goals
Must be highly dependable, lead by example and be willing/able to adapt management style to fit the situation and hold staff accountable for meeting set expectations
Must be comfortable engaging with people with intellectual and developmental disabilities (IDD)
Must travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities
Access to an automobile with applicable insurance
Job Duties include, but are not limited to:
Programs
Oversees and assumes ultimate responsibility for the success of all programmatic operations statewide by working with local programs staff and HQ Programs Team
Oversees the planning and implementation of program events and volunteer training initiatives state-wide, including but not limited to Best Buddies Day/Month, Ambassadors, Leadership Conference, and Local Leadership Training Days
Ensures that program participants and staff are appropriately integrated into statewide fundraising/awareness efforts and collaborates with Program staff to ensure that all grant goals are realistic and in the best interest of local programmatic efforts
Ensures recruitment strategies and volunteer appreciation initiatives for Best Buddies program participants are effectively and appropriately implemented
Directly manages Program staff and assumes additional programmatic responsibilities as required per state office staffing structure
Fund Development
Develops and implements comprehensive statewide strategy for securing sustainable funding and works with local staff, Advisory Boards, and volunteers on its implementation
Assumes overall operational management responsibility for all fundraising activities statewide, including, but not limited to, foundation and corporate giving, individual giving, major gifts, Best Buddies Friendship Walk, Best Buddies Champion of the Year, annual giving, and alumni/parent relations
Develops and implements major fundraising events to meet revenue goals-must utilize local event committees and follow BBI event committee benchmarks/structure
Researches grant opportunities, develops proposals to foundations, maintains accurate records and submits reports as required by funders with support from BBI Grants Department
Manages government grants/contracts, including reporting, maintaining relationships with key agency officials and testifying if necessary
Manages local and/or statewide Advisory Board(s), including recruitment, training, and retention of committee and board members in keeping with BBI Advisory Board guidelines
Identifies, cultivates, and develops volunteers capable of making personal commitments and becoming directly involved in the solicitation process on behalf of Best Buddies - develops and manages stewardship process of all donors, including processing gifts and thank you letters
Marketing
Develops a comprehensive statewide public awareness strategy, and works with local staff on its implementation
Creates a strong presence for Best Buddies in the local area through public speaking, community involvement, public service announcements, social media, special events, news releases, and other media initiatives
Develops relationships with public relations professionals and advertising agencies to support local needs
Oversees organization of content and images for updates to state website and ensures that all local staff use internal databases appropriately to communicate with participants and the community
Oversees creation and distribution of statewide and local newsletters/annual reports and e-newsletters
Human Resources
Oversees recruitment, screening, hiring, and training of all staff statewide in accordance with Best Buddies guidelines and approves all reports, conducts staff evaluations and provides appropriate guidance and motivation
Works with local staff to set realistic and strategic goals, including professional development goals, and holds them accountable for meeting these goals
Develops performance/behavior improvement plans as needed and researches and provides professional development opportunities and tracks and records progress
Works to inspire and motivate local staff by demonstrating personal commitment and integrity and providing proactive training, support, and recognition
Oversees state staff's involvement in National Best Buddies initiatives, , national conferences, special events, and awareness campaigns
Operations
Oversees (and delegates when appropriate) management of all day-to-day infrastructure needs such as supplies, postage, IT, equipment/ utility contracts, and office lease as needed to maintain an efficient and professional work environment - assumes ultimate responsibility for all logistics of moving an office if necessary
Maintains communication with the State Operations and Development teams with timely reports and other information as directed
Uses the online reimbursement system to effectively track and manage reimbursement requests from local staff
Develops, monitors and balances the state budget, including reviewing monthly financial statements, tracking all expenses and revenue, and adjusting spending/fundraising plans as needed
Oversees timely and accurate processing of all revenue and invoices, and maintains accurate records of all donations and donor information
Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.
Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
Auto-ApplyRegional Operations Director
Executive director job in Dallas, TX
Job Description
About the Role:
The Regional Operations Director is responsible for leading operational performance and growth of multiple brands within a specific region with strategic support from a Regional Operations Vice President. This role involves annual operational planning, financial management, team leadership, and operational excellence to ensure the region's success. The Regional Director works closely with the regional leadership team to align regional objectives with the overall company goals and drives continuous improvement across all operational aspects. This role will have direct P&L accountability.
Why You'll Want to Work Here:
Core values that we live every day - not just words on a page:
We Win Together, Today Not Tomorrow, Performance Not Politics
Performance pay directly tied to results
- You deliver for us, we deliver for you
Benefits you will use
- Full medical, dental, and vision packages including fully employer paid options
Secure your financial future
- 401(k) with company match
We invest in your future
- ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Speed and scale
- Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
Regional Operations Director Key Responsibilities:
Implement regional operational strategies aligned with the company's overall objectives through the regional “pod” structure comprised of operations, finance, human resources, marketing, and technology.
Act as an extension of the Regional Vice President and the platform leadership team while balancing the needs of your region by directing the right resources to the right projects ensuring maximum impact.
Work directly with local General Managers and leadership teams to successfully run day-to-day operations of multiple locations within the region, ensuring high levels of efficiency and effectiveness.
Participate in daily stand-up meetings with partner companies when necessary to drive daily operational excellence.
Identify opportunities for growth and expansion within the region and develop plans to capitalize on them.
Drive continuous improvement initiatives to enhance operational performance and customer satisfaction across all areas of the business.
Manage the regional budget, including forecasting, planning, and monitoring financial performance.
Analyze financial reports and key performance indicators (KPIs) to identify areas for operational improvement, cost reduction and revenue enhancement.
Ensure all locations within the region meet or exceed financial targets and operational goals.
Lead, mentor, and develop a high-performing regional operations team, including location managers and other key personnel.
Conduct regular performance reviews, provide feedback, and implement professional development plans for team members.
Ensure exceptional customer service standards are maintained across all locations within the region.
Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.
Prepare and present regular reports on regional performance, challenges, and opportunities for operational leadership.
5 Big Things - What Success Looks Like
Consistent Operational Excellence: All locations within the region operate efficiently, following standardized best practices that drive high performance and productivity. Daily stand-up meetings and continuous improvement initiatives lead to strong execution across all operational areas.
Financial Performance & Growth: The region consistently meets or exceeds financial targets, with optimized budgets, cost controls, and revenue growth. KPIs are closely monitored, and strategies are implemented to drive profitability and expansion opportunities.
High-Performing Leadership Team: Regional managers and location leaders are well-trained, engaged, and performing at a high level. Strong mentorship, regular performance reviews, and professional development initiatives result in a capable and motivated leadership team.
Exceptional Customer Experience: Customer service standards remain consistently high across all locations, leading to positive customer feedback, increased retention, and brand loyalty. Proactive problem-solving and process improvements enhance the overall customer experience.
Action-Oriented Project Execution: Successfully develops and executes strategic project plans aimed at improving or growing businesses. Utilizes the right resources across the platform to drive initiatives that enhance operational performance, scalability, and long-term success.
Regional Operations Director Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in operations management, with at least 5 years in a leadership role overseeing multiple locations or a large region.
Proven track record of successfully managing and improving operational performance in a similar industry.
Experience managing a distributed workforce and using KPIs to drive performance.
Strong strategic thinking and problem-solving abilities.
Excellent leadership and team management skills.
Financial acumen and experience managing budgets and financial performance.
Proficiency in using operational and financial software and tools.
Strong project management and organizational skills.
Regional Operations Director Interpersonal Qualifications:
Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
Highly organized, ability to act quickly while still having attention to detail.
Hold yourself to a higher standard and exhibit a high level of integrity.
Regional Operations Director Preferred Qualifications:
Master's degree is preferred.
Prior experience in residential home services or related consumer industry preferred.
About Us:
Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states-and we're growing
fast
. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.
Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Director of Restaurants - Club and PGA District
Executive director job in Frisco, TX
Overview THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is seeking a passionate Director of Restaurants | Club and PGA District to join our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
Director of Restaurants | Club and PGA District will support the Director of Food and Beverage with maintenance of established service standards of the Food and Beverage Outlets in the PGA District, Golf F&B, and Club House
Responsibilities
Consistent maintenance and refinement of service standards
Assist outlet managers and unit chefs in refinement of successful daily menu specials.
Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all "front of house operations".
Assure outlet management development through well planned cross training programs.
Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
Consistent maintenance of the environments of all outlets and related areas.
Maintenance of all outlets key control procedures.
Maintenance of adequate linen inventories for all outlets
Supervises EOM liquor inventories of unit managers and coordinates with Food and Beverage controller.
Assures adherence to cashier reconciliation of allover/short, missing check reports, cashier reporting and accountability procedures.
Assures outlet pars of all china, glass, and silver are at identified levels daily and coordinates with Executive Steward
Attends daily and weekly food and beverage meetings and property stand ups
Participates in Key Result Area planning, organizing, and controlling.
Participates in the budgeting and forecasting processes
Conducts menu engineering analysis on a quarterly basis
Conducts food and beverage pricing competitive set analysis twice a year
Assures proper cover count procedures are in place in all F&B Outlets
Assures full adherence to forecast productivity ratios by approving all weekly schedules prior to submitting to the Director of F&B
Coordinate all trainings and compliance with outlet GM's. MOS, TABC, Health Cards, Onboarding, Monthly ATGT's and etc.
Working with the Executive Sous Chef to ensure restaurant concept guidelines are maintained & food and beverage quality exceed guest expectations
Assist Outlet Managers and Chefs in refinement of successful weekly menu specials
Qualifications
5 years of experience in Food and Beverage Management role.
Must have the ability to manage deadlines.
An understanding of Food and Beverage financials including cost and par controls is preferred.
General knowledge of Microsoft Word, Excel, and PowerPoint.
Must have a strong attention to detail as well as strong customer service skills.
Must be Food Handler and TABC certified.
Must be able to work a flexible schedule including weekends and holidays.
Must be able to lift/move up to 50lbs
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyRegional Director of Operations 2
Executive director job in Haslet, TX
As the Regional Director of Operations, you will play a pivotal role in overseeing and optimizing the operations of our physical therapy clinics within your designated region. You will be responsible for ensuring the highest level of patient care, operational efficiency, and financial performance, while fostering a positive and collaborative work environment. This role requires a dynamic leader with strong operational acumen, people management skills, and a passion for healthcare.
Who We Are:
Physical Rehabilitation Network (PRN) was founded to assist physical therapists in developing and operating their own practice without carrying the burden of business administration and back-office functions. PRN has a fierce commitment to our therapist partners with proven revenue cycle management, personalized human resources, regional business development and contract opportunities. PRN is the most prominent network of independently operated physical & hand rehabilitation centers in the western United States that serves over 200 clinics across 17 states.
What You'll Be Responsible For:
Strategic Leadership & Thinking: Develop and execute regional strategies and initiatives in alignment with the company's mission, values, and long-term objectives. Helps Clinic Directors plan on future staffing needs-based volume, growth, etc. Adjusts strategies based on regional trends and anticipates performance risks after they emerge.
Operational Oversight & Management: Diagnoses operational inefficiencies, work with Clinic Directors to implement solutions for labor models, scheduling consistency, etc. Supervise and monitor the daily operations of multiple physical therapy clinics within the region, ensuring compliance with industry standards, regulations, and company policies.
Financial Management: Take ownership of the region's financial performance, including budgeting, forecasting, and revenue enhancement. Implement cost-control measures while improving clinic profitability.
Team Management: Recruit, train, mentor, and supervise clinic managers and staff, fostering a positive and collaborative work environment. Set performance expectations and provide ongoing feedback.
Quality Assurance: Monitor and maintain high-quality patient care by ensuring adherence to clinical standards, best practices, and patient satisfaction. Implement process improvements as needed.
Compliance: Ensure that all clinics within the region comply with regulatory requirements, including healthcare laws, insurance billing, and documentation standards.
Business Development: Identify opportunities for growth and expansion within the region, such as new clinic openings, partnerships, and referral relationships.
Financial / KPI Performance Metrics: Establish and track key performance indicators (KPIs) to measure and report on the regional operations' performance. Take corrective actions as needed. Lead monthly clinic performance reviews. Coaches Clinic Directors on how to hit margin goals.
Communication: Coaches each Clinic Director quarterly on leadership & staff development. Frames the 'why' behind organizational changes as the clinic level.
Emergency Preparedness: Develop and implement emergency preparedness plans for clinics in the region to ensure the safety and well-being of patients and staff.
What You'll Need to Be Successful:
Doctorate in Physical Therapy - We are a PT led organization.
A minimum of 5 years of experience in healthcare operations and management in the physical therapy field, preferably multi-site Clinic Director experience.
Proven track record in achieving financial and operational goals.
Strong leadership and team management skills - growing culture & staffing.
Growth mindset as it relates to EBITDA / Net Revenue / Patient Growth & Retention / Referral Sources.
Knowledge of healthcare regulations and compliance.
Workers Comp & Work Conditioning knowledge.
Willingness to travel within the region as required.
Physical Requirements:
Mobility: Ability to move around freely to assist patients and therapists.
Lifting: Capable of lifting and carrying equipment or assisting patients as needed (up to 50 pounds).
Standing: Extended periods of standing and walking during therapy sessions.
Manual Dexterity: Proficiency in handling therapy tools and equipment.
Visual and Auditory Skills: Ability to observe patients and communicate effectively.
Flexibility: Adaptability to changing tasks and schedules in a dynamic healthcare environment.
Note:
This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
Area Director - ISP/OSP Data Center
Executive director job in Carrollton, TX
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: You will be responsible for leading NTI's engineering, splicing, and data center installations in the market for both ISP/OSP. In collaboration with department leaders to help create strategic plans aligned with company objectives and ensure that the market is compliant with company protocols while achieving financial targets, maximizing sales and profitability. We are targeting a individuals that will embody NTI's culture and values, and drive those beliefs across the organization.
Job Duties and Responsibilities:
Manage the operational aspects in the market. Organize operations and staffing such that all required tasks are carried out effectively and efficiently; proactively anticipate and manage change.
Oversee area leadership and their subordinates.
Serve as an active participant in national and regional meetings.
Ensure future profitability through performance reviews and routine discussions on competencies and achieved results.
Provide detail-oriented leadership and direction to team members regarding costs associated with customer quotes while highlighting the understanding and adherence to customer timelines.
Build and maintain a customer base with new and existing clients, identifying prospective customers and serve as the initial contact to determine viability and desirability of a targeted account.
Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis.
Manage human resources with respect to selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant policies.
Conduct market evaluations of personnel and market status
Hold staff meetings and mentor regional staff.
Ensure compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.
Utilize one's own network of contacts to source high quality operational, engineering, and administrative resources.
Identify and establish new markets through detailed research. Acquire assets necessary for success including but not limited to: Real estate, vehicles, tools, and stock items.
Utilize budget minded principles to review and ensure profitability on new, ongoing & completed projects.
Provide both a positive and safe working environment through reinforcement of behaviors, a solid understanding of job requirements and ensuring tools and equipment is on-hand.
Serve as a corporate liaison to champion cultural change by encouraging critical corporate initiatives, a positive work environment, the enhancement of organizational morale all with the goal to drive operational efficiency.
Set the example as a team player that coordinates and communicates activities with other employees, departments, and management
Engage with customers and employees via phone or email in a timely manner 24/7 necessary guidance, accurate quotes, emergency outage responses and/or other requests.
Other duties, responsibilities and qualifications may be required and/or assigned.
This position may require extended office hours, weekends, holidays, and off hours to support our customer base.
Travel may be required depending on the business needs.
Job Knowledge, Skills, and Abilities:
Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners.
Strong interpersonal skills and proven ability to communicate both verbally and in writing.
Review and fully understand the contracts and requirements of each project.
Proven skills in Customer Service and maintaining composure in a shifting environment.
Ability to multitask and stay organized under pressure.
Time management skills for meeting deadlines and reporting work progress to customers.
Familiarity with Teams, Word, Excel, Outlook & Power Point software (Visio & Adobe a plus).
Thorough understanding of internet tools & search engines/
Must hold a valid driver's license and satisfactory driving record.
Education and Experience:
3+ years of experience as a Project Manager, Senior Project Manager or Operations Manager.
Bachelor's Degree or equivalent combination of education, training, and experience.
Master's degree preferred.
5+ years of relevant job experience. Relevant job experience is described as job experience in a similar industry or job experience with similar essential duties.
5+ year experience leading highly productive & cohesive teams preferred.
5+ years extensive working knowledge of fiber optic and/or data centers preferred.
Desired fields of Study: Electronics, Telecommunications, Construction or Project Management
Network Connex is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Regional Operations Director
Executive director job in Dallas, TX
About the Role:
The Regional Operations Director is responsible for leading operational performance and growth of multiple brands within a specific region with strategic support from a Regional Operations Vice President. This role involves annual operational planning, financial management, team leadership, and operational excellence to ensure the region's success. The Regional Director works closely with the regional leadership team to align regional objectives with the overall company goals and drives continuous improvement across all operational aspects. This role will have direct P&L accountability.
Why You'll Want to Work Here:
Core values that we live every day - not just words on a page:
We Win Together, Today Not Tomorrow, Performance Not Politics
Performance pay directly tied to results
- You deliver for us, we deliver for you
Benefits you will use
- Full medical, dental, and vision packages including fully employer paid options
Secure your financial future
- 401(k) with company match
We invest in your future
- ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Speed and scale
- Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
Regional Operations Director Key Responsibilities:
Implement regional operational strategies aligned with the company's overall objectives through the regional “pod” structure comprised of operations, finance, human resources, marketing, and technology.
Act as an extension of the Regional Vice President and the platform leadership team while balancing the needs of your region by directing the right resources to the right projects ensuring maximum impact.
Work directly with local General Managers and leadership teams to successfully run day-to-day operations of multiple locations within the region, ensuring high levels of efficiency and effectiveness.
Participate in daily stand-up meetings with partner companies when necessary to drive daily operational excellence.
Identify opportunities for growth and expansion within the region and develop plans to capitalize on them.
Drive continuous improvement initiatives to enhance operational performance and customer satisfaction across all areas of the business.
Manage the regional budget, including forecasting, planning, and monitoring financial performance.
Analyze financial reports and key performance indicators (KPIs) to identify areas for operational improvement, cost reduction and revenue enhancement.
Ensure all locations within the region meet or exceed financial targets and operational goals.
Lead, mentor, and develop a high-performing regional operations team, including location managers and other key personnel.
Conduct regular performance reviews, provide feedback, and implement professional development plans for team members.
Ensure exceptional customer service standards are maintained across all locations within the region.
Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.
Prepare and present regular reports on regional performance, challenges, and opportunities for operational leadership.
5 Big Things - What Success Looks Like
Consistent Operational Excellence: All locations within the region operate efficiently, following standardized best practices that drive high performance and productivity. Daily stand-up meetings and continuous improvement initiatives lead to strong execution across all operational areas.
Financial Performance & Growth: The region consistently meets or exceeds financial targets, with optimized budgets, cost controls, and revenue growth. KPIs are closely monitored, and strategies are implemented to drive profitability and expansion opportunities.
High-Performing Leadership Team: Regional managers and location leaders are well-trained, engaged, and performing at a high level. Strong mentorship, regular performance reviews, and professional development initiatives result in a capable and motivated leadership team.
Exceptional Customer Experience: Customer service standards remain consistently high across all locations, leading to positive customer feedback, increased retention, and brand loyalty. Proactive problem-solving and process improvements enhance the overall customer experience.
Action-Oriented Project Execution: Successfully develops and executes strategic project plans aimed at improving or growing businesses. Utilizes the right resources across the platform to drive initiatives that enhance operational performance, scalability, and long-term success.
Regional Operations Director Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in operations management, with at least 5 years in a leadership role overseeing multiple locations or a large region.
Proven track record of successfully managing and improving operational performance in a similar industry.
Experience managing a distributed workforce and using KPIs to drive performance.
Strong strategic thinking and problem-solving abilities.
Excellent leadership and team management skills.
Financial acumen and experience managing budgets and financial performance.
Proficiency in using operational and financial software and tools.
Strong project management and organizational skills.
Regional Operations Director Interpersonal Qualifications:
Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
Highly organized, ability to act quickly while still having attention to detail.
Hold yourself to a higher standard and exhibit a high level of integrity.
Regional Operations Director Preferred Qualifications:
Master's degree is preferred.
Prior experience in residential home services or related consumer industry preferred.
About Us:
Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states-and we're growing
fast
. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.
Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Regional Director of Operations
Executive director job in Addison, TX
Job Details ADDISON, TX $75000.00 - $90000.00 SalaryDescription
The Regional Director of Operations (RDO) is a strategic leadership role responsible for driving operational excellence across our multi-state anesthesia practice. This position oversees daily and long-term resource allocation, surgical scheduling, labor cost optimization, provider workload distribution, and organizational alignment across facilities in seven states. The RDO partners closely with senior executives, clinical leadership, and operational teams to ensure efficient, compliant, and financially sound operations while maintaining clinician satisfaction and high-quality patient care.
Key Responsibilities 1. Operational Oversight & Resource Management
Direct the strategic allocation of clinicians across multiple states, ensuring efficient surgical schedules and facility coverage.
Monitor and control labor expenses, including PRN staffing and premium labor (locums); coordinate PTO/time-off to optimize utilization while maintaining care quality.
Design and implement coverage grids based on surgical volume forecasts, balancing operational demands with clinician satisfaction and budget parameters.
2. Recruitment & Human Resources
Partner with Recruiting and HR on clinician acquisition, onboarding, and retention strategies; participate in regional recruitment events as needed.
Act as liaison for clinician performance management and corrective action processes.
Promote equitable workload distribution and clinician well-being to support long-term retention.
3. Business Development & Strategic Clinical Initiatives
Lead pre- and post-contract activities, including kickoff meetings, operational integration, and expectation-setting with new facilities.
Serve as point of contact for technology and software implementations, ensuring smooth adoption across regions and partner with IT support to leverage technical resources.
Collaborate with regional leadership, CMOs, and administrators to align business growth with clinical strategies.
4. Financial Partnership & Revenue Integrity
Partner with finance to track operational expenses, evaluate key performance metrics, and drive profitability.
Work with RCM to ensure billing compliance and accuracy; maintain a working knowledge of billing codes to optimize revenue capture.
Act as liaison for billing delays and clinical documentation follow-up to support timely revenue realization.
5. Compliance & Organizational Alignment
Ensure adherence to regulatory and accreditation standards (AAAASF, JCAHO) across all facilities, in partnership with credentialing and RCM teams.
Maintain consistent service delivery and operational alignment across multiple states.
Provide flexible operational support for evolving organizational needs as assigned and communicate with Facility administrators daily/weekly to establish a consistent rapport.
Desired Skills
Surgical operating room experience with a strong understanding of facility accreditation standards (AAAASF & JCAHO) and credentialing processes if possible.
Proficiency in Microsoft Excel and operational/financial software systems.
Strong data analysis skills with the ability to identify trends and translate insights into actionable strategies.
Exceptional leadership, communication, and interpersonal skills to collaborate effectively with clinicians, administrators, and executives.
Demonstrated ability to manage conflict, resolve complex issues, and make sound decisions under pressure.
Strategic, adaptable, and resilient mindset in a fast-paced, multi-state healthcare environment.
Bachelor's degree in Healthcare Administration, Business Management, or related field.
Working Conditions
Primarily office-based in Addison, TX, with travel as needed to regional teams, conferences, and professional development opportunities.
Flexibility required to address operational needs, including occasional after-hours availability.
Potential for a hybrid work arrangement based on business needs and leadership approval.
Why Join Us
At OrthoMed, you'll be part of a team dedicated to operational excellence and exceptional patient care. We offer competitive compensation + bonus opportunities, health/dental/vision insurance, 401(k) with company contributions, professional development opportunities, and a collaborative work environment.
Join us in shaping the future of surgical anesthesia operations and making a meaningful impact on providers and patients alike, along with immense growth possibilities.
Regional Director/Sr. Regional Director, AACU Branch Operations (Dallas, TX, US)
Executive director job in Dallas, TX
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is within the American Airlines Credit Union. The role is responsible for directing the branch operations by overseeing the delivery of exceptional member service and branch performance by maximizing a variety of resources and creating a culture of ownership and pride in support of American Airlines Credit Union's strategic direction, goals, mission and vision.
What you'll do
* Propose and implement operational, budgeting, marketing and loan procedures as well as delinquency and cost controls
* Continuously monitor the performance, integrity, and soundness of branch operations through periodic regional meetings, onsite visits and data review
* Hire, develop and motivate staff to achieve goals and objectives included in the business plan
* Underwrite escalated loans
* Evaluate potential new branch opportunities
* Conduct periodic internal reviews of branches in the region to monitor the integrity and soundness of operations
* Perform other duties, as assigned
* The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
* 5 years of previous successful financial management experience
Preferred Qualifications- Education & Prior Job Experience
* Bachelor's degree in Business or a related field; MBA or equivalent degree
Skills, Licenses & Certifications
* Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
* Ability to demonstrate superior people management, interpersonal and employee engagement skills, to include directing, coaching, counseling and motivating staff
* Ability to demonstrate and apply abstract reasoning, sound judgment, critical thinking and problem resolution skills
* Ability to cooperate and partner well with staff and all other departments in the Credit Union
* Possess skills and drive necessary to thrive in a competitive Credit Union sales environment
* Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
* Possess strong analytical, project management and organizational skills
* Ability to travel overnight
* Ability to work varying schedules, including evenings and weekends
* Ability to maintain satisfactory performance and attendance
* Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Director of Social Outreach
Executive director job in Keller, TX
Director of Outreach
Date Revised: September 17, 2025
Reports to: Chief of Staff
2016 Willis Lane
Keller, TX 76248
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The principal duty of all employees is to assist in the mission of the Church in the Diocese of Fort Worth. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
General Position Summary:
This position is for a self-starting, service-oriented individual who will work with parishioners and community organizations to promote volunteer opportunities, administer assistance to those in need, and provide support to outreach based ministries. It is essential to be to work independently and efficiently solve unplanned problems.
Principal Accountabilities:
Supervise Outreach office and diverse team of volunteers
Collaborate with community-based organizations to identify ways to partner on aid to the community
Track departmental spending and budget
Plan and implement service projects for parish
Recruit volunteers for regular and event-based service opportunities
Responsible for all other projects, tasks, etc., as assigned.
Typical Decisions and/or Recommendations Made in This Position:
Coordinate with Pastor for how financial assistance funds are spent
Evaluate projects for efficiency and effectiveness
Ensure adequate volunteer/staff coverage in office
Supervision Given and/or Received:
Supervise part time volunteers
Meet with Chief of Staff regularly
Internal Contacts:
Chief of Staff
Pastor
Parish staff
Parish project volunteers
Other SEAS ministry leads
External Contacts:
Catholic Charities Fort Worth
Other community organizations as appropriate
Working Conditions and/or Physical Requirements:
This position works in a typical office environment but is subject to stress due to the evolving and quickly expanding business needs, tight deadlines and heavy workloads.
Ability to lift up to twenty pounds.
Travel Requirements:
Negligible.
Education and Experience Preferred:
Three to five years of actual social work experience; MSW preferred
Experience working with volunteers and volunteer management
Experience working in a social service setting preferred
Knowledge and Skills Preferred:
Knowledge of social service/welfare programs.
Experience in finding and networking with community resources
Excellent organization, prioritization, and communication skills.
Bilingual (Spanish/ English) is highly desirable but not required.
FLSA Designation: Exempt
Job Grade: Full Time
Auto-ApplyRegional Director of Restaurant Operations
Executive director job in Richardson, TX
Job Description
Are you ready to lead with purpose and drive meaningful business development results? ACG Texas, a proud IHOP franchisee, is searching for a full-time Area Director of Restaurant Operations to oversee multiple locations in the state of Texas. We offer this position a salary range of $65,000 - $85,000/year. This position also earns great perks like health insurance.
This is a full-time, field-based business role reporting directly to the Regional Director of Operations. You'll maintain a flexible but hands-on schedule with regular weekday and weekend site visits. You may work holidays as needed.
THE TYPE OF CANDIDATE WE'RE LOOKING FOR
7+ years of progressive multi-unit restaurant or retail leadership experience
Experience building, coaching, and inspiring high-performing teams
Strong interpersonal and communication skills, with the ability to present and negotiate effectively
Proficiency in Excel, Word, PowerPoint, and other standard software
Willingness to travel frequently and maintain a consistent field presence
Dedication to operational excellence and team success
A bachelor's degree in business administration, marketing, or a related field is preferred.
YOUR DAY-TO-DAY AS AN AREA DIRECTOR OF RESTAURANT OPERATIONS
As an Area Director of Restaurant Operations, you'll be on the move, coaching and guiding General Managers while ensuring standards are upheld across all locations. You'll be responsible for maintaining operational excellence, conducting visits at least twice per period, and supporting the development of your team through bi-monthly GM meetings. Onboarding new leaders will be part of your mission, including weekly check-ins and personal support during their first day. You'll lead with visibility, showing up on weekends, providing in-person guidance, and managing both employee and guest concerns with professionalism. You'll also play a central role in analyzing P&Ls, identifying performance gaps, and implementing action plans.
ABOUT US
We proudly own and operate a thriving network of restaurants, creating welcoming spaces where great food and exceptional service come together. We believe our people are the heart of our success, which is why we offer health insurance benefits to all employees-because taking care of our team is just as important as taking care of our guests. When you join us, you become part of a supportive, fast-paced environment with opportunities to grow and make a real impact every day!
BE OUR NEW AREA DIRECTOR OF RESTAURANT OPERATIONS!
Take your leadership to the next level. Start by completing our initial 3-minute, mobile-friendly application-and let's build something great together.
Program Director Acute Care Pharmacy Operations - Pharmacy Administrative Services
Executive director job in Euless, TX
Ready to make your application Please do read through the description at least once before clicking on Apply.
The Program Director of Acute Care Pharmacy Operations is a leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. The Program Director is focused on pharmacy operations and general oversight of all pharmacy services throughout the organization. They are in alignment with system and regional leadership, supporting the development of vision and direction for quality, evidence-based patient-centered care. The Program Director fosters a decentralized participative management style for pharmacy based on a shared governance approach and encourages innovative leadership at the department level. They recommend or establish interdisciplinary teams supporting pharmaceutical care and patient care services. The Program Director nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. They recommend changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministry's objectives.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry.
Leads implementation of technology solutions across CHRISTUS pharmacy enterprise.
Leads shared governance groups focused on USP compliance, pharmacy automation, and hospital operations.
Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes.
Coordinates routine operational audits of pharmacy operations, including compliance with system initiatives, regulatory compliance, associate engagement and talent management.
Coordinates with ministry teams for talent acquisition activities, establishment of productivity targets.
Coordinates centralized system for medication order management.
Develops, implements, and maintains labor and non-labor performance improvement standards (Optix).
Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives).
Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate.
Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.)
Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives.
Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals.
Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model.
Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives.
Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training.
Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols.
Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organization's efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings.
Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars.
Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations.
Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.
Performs other related duties as assigned.
Job Requirements:
Education/Skills
Doctor of Pharmacy (Pharm. xevrcyc D.) required
Advanced degree, such as an MBA or MHA, preferred
PGY1 Pharmacy Residency required OR significant experience may be considered in lieu of residency
Experience
Experience leading pharmacy teams in a large integrated delivery network required
5 or more years of pharmacy experience required
2 or more years of supervisor role or equivalent practice (Director) required
Proficient experience with Microsoft Suite is required
Knowledge of EHR and associated pharmacy platforms (Epic, BD Pyxis, BD Alaris, Clinical Intervention solutions) required
Broad practice experience preferred
340B experience preferred
Licenses, Registrations, or Certifications
Current pharmacy licensure (good standing) in the state of practice is required
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time