Chief Executives (Professional, Scientific, and Technical Services)
Executive director job in Flower Mound, TX
Mercor is recruiting **Chief Executives who work in the Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Chief Executives.
Applicants must: - Have **4+ years full-time work experience** as a Chief Executives; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Chief Executive Officer - Franchise
Executive director job in Dallas, TX
About the Role
We are seeking an experienced, growth minded Chief Executive Officer to lead a franchise organization through its next phase of expansion. The ideal candidate is a strategic operator who knows how to scale systems, strengthen franchisee performance, elevate brand standards, and build a culture that drives long-term enterprise value.
This leader will be responsible for overall company performance, operational excellence, brand development, franchisee success, and the execution of a strategic roadmap that supports aggressive, sustainable growth across multiple markets.
Key Responsibilities
Strategic Leadership & Vision
Define and deliver the long-term vision for the brand, ensuring alignment across the organization.
Lead strategic planning, market expansion, and enterprise-wide initiatives that drive growth and profitability.
Partner closely with the Board to set priorities, establish KPIs, and evaluate business opportunities.
Franchise System Growth & Performance
Lead national and regional growth strategies, including unit expansion, franchise sales, and new market entry.
Oversee franchise development pipelines and ensure new franchisees are qualified, trained, and supported for long-term success.
Strengthen franchisee relationships, fostering trust, transparency, and accountability.
Operational Excellence
Build and optimize operational systems that support consistent execution across all units.
Drive continuous improvement around training, guest experience, quality, and brand standards.
Ensure supply chain, technology, and support structures scale alongside unit growth.
Brand Development & Marketing
Oversee brand positioning, marketing strategy, and consumer engagement initiatives.
Ensure consistent brand messaging across all owned and franchised locations.
Partner with marketing and product teams to drive customer acquisition, retention, and overall brand loyalty.
Financial Management
Own full P and L responsibility for the franchise system.
Manage budgeting, forecasting, and financial planning with discipline and rigor.
Improve unit-level economics and enterprise profitability through smarter systems, cost controls, and revenue initiatives.
Team Leadership & Culture
Build, lead, and develop a talented leadership team capable of executing a high-growth strategy.
Create a culture of accountability, performance, transparency, and collaboration.
Ensure the organization attracts, retains, and develops top industry talent.
Innovation & Growth Initiatives
Identify new revenue streams, product opportunities, and partnerships that enhance the brand's value proposition.
Champion technology, training, and infrastructure improvements that strengthen the franchise system.
Evaluate M and A opportunities where applicable.
Qualifications
12+ years of executive leadership experience, ideally within franchising, retail, consumer services, or food and beverage.
Proven track record leading multi-unit or franchise operations at scale.
Strong financial acumen, with full P and L leadership and a history of driving profitable growth.
Exceptional operator with deep understanding of franchisee relations and performance improvement.
Experience scaling teams, opening new markets, or leading system-wide transformations.
Clear communicator with strong decision-making, strategic thinking, and leadership presence.
Ability to thrive in a dynamic, fast-growing, high-accountability environment.
What Success Looks Like
A stronger, more scalable franchise system built on operational discipline and brand consistency.
Improved franchisee performance and satisfaction.
Accelerated unit growth and market expansion.
A culture of excellence, clarity, and execution.
Enhanced enterprise value and a thriving brand ready for its next phase of growth.
Chief Operating Officer
Executive director job in Highland Village, TX
We are in search for a Chief Operating Officer (COO) to join a fee-based RIA with $2B billion AUM and a dedicated team of 40 professionals.
Candidate must have experience implementing systems and processes within a wealth management firm using Entrepreneurial Operating Systems (EOS) principles.
Your Impact
As our COO, you will be responsible for driving operational excellence across the firm while supporting ambitious growth goals (30%+ YOY). You will architect the systems, processes, and leadership development necessary to scale efficiently, ensuring seamless collaboration and superior client experience.
This position blends strategic leadership with hands-on execution - transforming high-level vision into measurable, operational reality.
Key Responsibilities
Business Improvement Strategist
Partner with the CEO and executive leadership team to refine long-term strategic vision and implement the operational roadmap.
Design scalable operational frameworks that support organic growth.
Anticipate scaling challenges and proactively develop solutions that safeguard efficiency and service quality.
Lead cross-functional initiatives to drive firmwide efficiency, alignment, and innovation.
Operational Excellence Leader
Oversee day-to-day operations with clear accountability metrics aligned to firm strategic goals and the Entrepreneurial Operating Systems (EOS) principles.
Redesign and implement policies, procedures, and systems to improve scalability, productivity, and transparency.
Translate strategic objectives into actionable plans with measurable outcomes.
Collaborate with department heads to identify process improvements and enhance technology utilization.
People Development Manager
Mentor and develop leaders and managers to foster a culture of accountability, excellence, and continuous improvement.
Enhance engagement strategies to strengthen morale, retention, and alignment with firm values.
Develop systems to attract, retain, and grow top talent aligned with our mission and culture.
Oversee performance management and compensation structures that reinforce results and collaboration.
Technology Enablement Strategist
Lead technology assessment, selection, and implementation across all departments to ensure seamless integration.
Identify and deploy technology solutions that improve efficiency and client experience.
Stay ahead of wealth management technology trends and introduce innovative operational solutions.
Ensure the firm's technology infrastructure supports secure, compliant, and scalable workflows.
Risk & Compliance Implementor
Partner with the Chief Compliance Officer to maintain and strengthen regulatory compliance frameworks.
Implement operational safeguards, internal controls, and monitoring systems for mission-critical processes.
Balance firm growth objectives with the highest standards of operational integrity.
Qualifications
Experience & Education
15+ years of progressively responsible operational leadership experience, preferably within RIA or broker-dealer environments.
Bachelor's degree in business, finance, or a related field required, MBA or equivalent preferred.
Advanced certifications (CFP , CFA , or CPA) a plus.
Knowledge & Skills
Demonstrated success building and scaling operational systems during high-growth phases.
Strong knowledge of SEC/FINRA regulatory requirements and RIA compliance operations.
Proven record of leading teams through organizational change and performance improvement.
Excellent communication, leadership, and relationship-building skills across all levels.
Proficiency with key industry technology platforms such as Orion, Salesforce, Nitrogen, MoneyGuide Pro and HubSpot.
Director of Project Delivery
Executive director job in Plano, TX
Full time
Plano, TX
The Director of Project Delivery is responsible for providing leadership, oversight, and management to the Project Delivery department. The purpose of this position is to administer the effective and efficient operation of the project delivery process, from planning, design through construction of all infrastructure projects for our organization. This position reports to the Assistant Executive Director of Infrastructure.
Responsibilities:
• Execution of Project Delivery including planning, design, and construction in support of the organization's Five-Year Capital Plan.
• Project planning, including developing and implementing short and long-term strategic system improvements for safety, routine maintenance, asset management, and expansion.
• Implements appropriate estimates and controls for effective management of budgets, contract management, and schedules.
• Development and implementation of the department's annual budget and participates in the development of the Five-Year Capital Plan.
• Analysis, development, formulation, and administration of operating and project budgets. This includes approval of the forecast of funds necessary for staffing, and total project costs.
• Approves expenditures and implements budgetary adjustments as appropriate and necessary.
• Oversees the work of staff to establish, update, and maintain effective policies and procedures for the timely delivery of projects.
• Responsible for all aspects of personnel management of Project Delivery department employees, which includes employment actions, performance management, training, and career development.
• Oversees the establishment, update and maintenance of necessary procurements, contractual and reporting documents to implement the timely and cost-effective delivery of projects.
• Development of all infrastructure capital plan projects from planning through construction to meet company objectives.
• Collaborates with other Departments in the planning and delivery of capital improvement and routine maintenance projects for all company facilities.
• Manages the General Engineering Consultant, Program Management Consultant, Construction Engineering Consultant and Maintenance Management Consultant to ensure the timely and accurate reporting of inspection, project planning, asset management and construction activities as required in Project Agreements and the Trust Agreement of the company.
• Maintains the use of effective reporting tools.
• Makes frequent staff presentations to Board of Directors and to external stakeholders.
• Establishes and maintains business relationships with other transportation entity personnel.
• Represents our company at industry forums and presentations.
Qualifications:
Minimum:
• Bachelor's Degree in Civil Engineering.
• Over 15 years of experience.
• Registered by the State of Texas as Professional Engineer.
• Valid Driver's License.
Preferred:
• Master's Degree in Engineering, Business or related field
Program Director Acute Care Pharmacy Operations - Pharmacy Administrative Services (Irving)
Executive director job in Irving, TX
The Program Director of Acute Care Pharmacy Operations is a leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. The Program Director is focused on pharmacy operations and general oversight of all pharmacy services throughout the organization. They are in alignment with system and regional leadership, supporting the development of vision and direction for quality, evidence-based patient-centered care. The Program Director fosters a decentralized participative management style for pharmacy based on a shared governance approach and encourages innovative leadership at the department level. They recommend or establish interdisciplinary teams supporting pharmaceutical care and patient care services. The Program Director nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. They recommend changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministrys objectives.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry.
Leads implementation of technology solutions across CHRISTUS pharmacy enterprise.
Leads shared governance groups focused on USP compliance, pharmacy automation, and hospital operations.
Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes.
Coordinates routine operational audits of pharmacy operations, including compliance with system initiatives, regulatory compliance, associate engagement and talent management.
Coordinates with ministry teams for talent acquisition activities, establishment of productivity targets.
Coordinates centralized system for medication order management.
Develops, implements, and maintains labor and non-labor performance improvement standards (Optix).
Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives).
Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate.
Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.)
Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives.
Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals.
Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model.
Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives.
Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training.
Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols.
Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organizations efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings.
Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars.
Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations.
Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.
Performs other related duties as assigned.
Job Requirements:
Education/Skills
Doctor of Pharmacy (Pharm.D.) required
Advanced degree, such as an MBA or MHA, preferred
PGY1 Pharmacy Residency required OR significant experience may be considered in lieu of residency
Experience
Experience leading pharmacy teams in a large integrated delivery network required
5 or more years of pharmacy experience required
2 or more years of supervisor role or equivalent practice (Director) required
Proficient experience with Microsoft Suite is required
Knowledge of EHR and associated pharmacy platforms (Epic, BD Pyxis, BD Alaris, Clinical Intervention solutions) required
Broad practice experience preferred
340B experience preferred
Licenses, Registrations, or Certifications
Current pharmacy licensure (good standing) in the state of practice is required
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Interim Program Director
Executive director job in Lewisville, TX
Interim Program Director of Behavioral Health (PRN) - Nationwide Travel (75% or more)
Horizon Health is seeking an Interim Program Director of Behavioral Health (PRN) to travel nationwide. This is an Interim (PRN) position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties.
Responsibilities:
Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately
Supports Hospital and Horizon missions, goals and objectives
Provides leadership and direction in accordance with Hospital guidelines
Provides clinical supervision for Program nursing, counseling, patient support and administrative staff
Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program
In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards
Develops a 24-hour call process to handle emergency situations
Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director
Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services
Understands client hospital's expectations of Horizon and works to meet these expectations
Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately
Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change
Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans
Participates in assessing and reassessing the program needs of the patient
Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress
Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care
Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends
Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential
Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan
Operates within ethical standards
Communicates and reviews Horizon and Hospital policies with staff
Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards
As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director.
Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice
Protects patients and employees by adhering to safety standards
Completes all required staff competencies per program regulations in a timely manner
Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques
Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc.
Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements
Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required
Recruits, interviews, and selects qualified staff for the Program.
Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs
Monitors personnel performance on a continuous basis
Conducts regular performance evaluations for staff
Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital
Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies
Collaborates with the Medical Director in the maintenance of the program milieu
Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets
Manages Program budget development and monitoring as required by the hospital and Horizon
Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals
Implements quality improvement goals and objectives on the Program in a timely fashion
Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc.
Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines.
Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon
Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints
Ensures Horizon Plus is used properly
Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs
Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity
Follows procedures of CQI +, if applicable
Other duties as assigned
Job Requirements:
Graduate Degree
License / Certification
CPR certification
Minimum five years' experience preferred with appropriate education
Benefit Highlights:
Competitive Compensation
Excellent Medical, Dental, Vision, and Prescription Drug Plan
401(K) with company match and discounted stock plan
Long and Short-term Disability
Flexible Spending Accounts; Healthcare Savings Account
Life Insurance
Career development opportunities within the company
Tuition Assistance
Rewarding work environment - Enjoy going to work everyday!
About Universal Health Services:
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
EOE
For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at **********************************
Regional Director of Care and Compliance
Executive director job in Carrollton, TX
Caregiver is a leading Texas-based provider of services to adults with intellectual and developmental disabilities (IDD) that supports clients with the design, delivery, and management or personalized treatment plans in order to help them lead their best lives. We are looking for a Regional Director to join our team!
Why join Caregiver?
Fulfilling work
Our mission is to enable people with intellectual and developmental disabilities to lead their unique lives with dignity, independence, and inclusion. We are committed to creating a world-class experience for the individuals we serve.
Family Culture
Inspired by the company's founders more than 30 years ago, we work hard to keep that “family feel” across each of our locations. We want to be your home away from home.
Professional Growth Opportunities
95% of our organizational leaders started as direct care professionals. By taking a proactive approach in our employee's growth and professional development, we mitigate employee turnover, increase employee satisfaction, and drive productivity.
Benefits:
· NO CREDIT CHECK bank accounts to all employees with cash advance opportunities.
· $10,000 in tuition reimbursement annually for full-time eligible employees.
· $10,000 in life insurance for all employees at no cost.
· Medical, Dental, Vision, Voluntary Life Insurance
· 401K
For more information on our organization, please visit our website ******************
The Regional Director is responsible for overseeing all aspects of the business within assigned area, including financial planning, operational efficiency, people managing, directing, coordinating, organizing, and implementing the systems, processes and programs needed to provide services to individuals served ensuring services meet State licensing standards and contract obligations, level of service and program model.
Essential Responsibilities/Job Duties
Provides oversight and leadership necessary to meet/exceed defined revenue and profitability targets and other KPIs such as highest quality of care, client satisfaction, labor management, growth census and more
Reviews and interprets business intelligence and uses the data to make sound business decisions
Resolves client/guardian concerns/issues with agility and professionalism
Develops and maintains a positive relationship with the LIDDAs and other state/regulatory officials
Responsible for labor and expense management
Prepares monthly billing reviews to ensure accuracy and complete billing
Responsible for survey preparedness and state compliance
Responsible for marketing Caregiver programs to the community
Works with Regional Director on strategic planning and census growth
Responsible for interviewing, hiring, coaching, and assessing and developing talent
Ensures compliance with federal, state, and local employment laws
Audits service delivery notes and day habilitation notes
Tracks services and reviews documentation of service providers
Oversees purchase of adaptive aids and necessary home modifications
Reviews individual utilization sheets for over/under utilization; adjusts as necessary
Coordinates Life Safety and Fire Marshal inspections as well as compliance with local ordinances
Coordinates and is a member of all required committees such as Specially Constituted Committee, Human Rights Committee, and Consumer Advisory Committee
Holds employees accountable for completing work assignments timely and accurately
Perform all other job duties as assigned
Qualifications
Bachelor's degree in Human Services, Business, or related field; Master's preferred.
5+ years of leadership experience overseeing multi-site operations or programs.
Proven ability to manage budgets, compliance, and staff performance.
Skilled in developing managers, improving processes, and driving results.
Passion for serving individuals with intellectual and developmental disabilities.
Executive Director - Application Development - Advice, Loyalty, and Rewards
Executive director job in Plano, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Let's do something that really matters!
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano.
** Relocation Assistance is available for this position **
Job Description Summary
Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function.
Manages multiple development teams often supporting one or more lines of business or business functional areas.
Works closely with clients in order to map and support their operational needs.
Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate.
What you'll do
Performs workload management and prioritization duties in support of operations for the functional area assigned.
Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives.
Develops functional policies, procedures and guidelines.
Identifies opportunities and facilitates major improvements to processes and systems.
Ensures that the assigned application group develops processes and tools that contribute to the company business objectives.
Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation.
Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks.
In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules.
Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities.
Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.
Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process.
Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA.
Collaborates with CTO to ensure that solutions are consistent with technology standards.
Works across IT and business partners to reduce technical debt.
Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints.
Responsible for team's adherence to SDLC and applicable controls.
Works to ensure teams have appropriate, development plans consistent with domain of expertise.
Mentors across the technical community.
Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you bring to USAA
Minimum Education:
Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Qualifications:
10+ years of experience of general IT management competencies.
4+ years of people leadership experience in building, managing and/or developing high-performing teams required.
Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment.
Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation.
Demonstrated ability to communicate technical information to a non-technical audience.
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.
Demonstrated experience in vendor contract management and management of distributed development teams and resources.
Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.
Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.
Understanding of Legislative and Regulatory Compliance Requirements.
Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.
Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development.
Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.
Demonstrated thought leadership in embedding intuitive story telling of technology support functions
including concise presentation of complex technical details.
Experience and ability to drive a culture of quality and personal accountability through technology support teams.
What sets you apart
Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms.
Extensive experience building and managing high-performing engineering teams.
Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines.
Experience managing budgets, forecasting resource needs, and optimizing engineering processes.
Ideal Technical Skills:
Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes).
Expertise in software engineering best practices, including design patterns, code review, testing, and security.
Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular).
Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics.
Experience with monitoring, logging, and alerting tools.
Desired Leadership and Soft Skills:
Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams.
Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with
business goals.
Ability to collaborate effectively with product management, design, and other stakeholders.
Proven ability to build strong relationships with vendors and partners.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Strong customer focus and a passion for delivering exceptional user experiences.
Preferred Domain Knowledge:
Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends.
Knowledge of industry best practices for digital engineering and operations.
Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA).
Compensation range: The total compensation range for this position is: $195,230 - $351,410
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Chief of Staff to CEO
Executive director job in Dallas, TX
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
About You:
You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
You thrive in a Team Environment. Collaboration is key in innovation and creating change.
These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Chief of Staff to the CEO
Reporting directly to the CEO, the Chief of Staff will serve as a strategic partner and advisor, a personal force multiplier who brings structure, clarity, and relentless follow-through to Lantern. You'll be the enabler and organizer who helps the CEO stay focused on aspirational priorities while harnessing chaos into momentum. You'll design the operating cadence, facilitate alignment, and ensure the right information and decisions are made at the right time.
The ideal candidate is a relentless grinder with a high analytical bar, exceptional judgment, and an energizing presence. You love building order out of complexity, and you thrive on turning ideas into outcomes in fast-paced, ever-evolving environments.
The Chief of Staff will act as a trusted thought partner, helping shape and drive strategies to accelerate growth, improve operational efficiency, and foster team alignment with the company's mission and values. Working closely with senior leaders, this role will facilitate clarity, focus, and shared context around key business priorities. The ideal candidate brings a strong background in business consulting, operations, and strategy, along with a history of translating ideas into outcomes in dynamic, growth-oriented environments.
Location:
Ideal location: Dallas, TX - Lantern HQ
Open to Vancouver and NYC with regular travel to the Dallas office.
Regular travel is required for this role, despite home base.
Responsibilities:
CEO Enablement & Prioritization
Own the CEO's operating system: priorities, calendar architecture, decision forums, and information flow.
Prepare the CEO for key meetings - develop agendas, synthesize materials, and ensure crisp decision-making.
Ruthlessly protect focus: filter noise, triage inbound requests, and align time to top priorities.
Operating Cadence & Structure Creation
Design and run the rhythm of the business (weekly/monthly/quarterly): leadership meetings, reviews, offsites.
Create repeatable structures for planning, execution, and accountability across teams.
Facilitate high-impact meetings - agenda, pre-work, outcomes, and downstream follow-through.
Strategic Projects & Cross-Functional Execution
Lead time-bound, cross-functional initiatives that require early momentum, clarity, and structured execution.
Stand up new efforts and smoothly transition ownership to functional leaders once stabilized.
Ensure all departments (such as product, operations, finance, IT, People, and commercial teams) are aligned with company-wide priorities, proactively removing roadblocks and driving accountability for execution across the organization.
Analytics, KPIs, and Decision Support
Build and maintain dashboards and briefings that distill complex data into actionable insights.
Run OKR/goal setting cycles; track progress and drive accountability to outcomes.
Proactively surface and analyze risks, tradeoffs, and scenario analyses to inform CEO decisions.
Communication, Context, Alignment
Ensure the CEO's priorities and context are clearly understood across the organization & executive leaders.
Draft internal updates, executive communications, board materials, and strategic narratives.
Foster transparency and shared context across teams to avoid ambiguity.
Continuous Improvement & Change Enablement
Implement processes and lightweight systems that enhance speed, quality, and consistency.
Identify operational bottlenecks; propose and lead improvement efforts to streamline workflows.
Partner with Finance/People/IT on resource planning, annual cycles, and key initiatives.
Be a driver of effective change management, including fostering innovation and experimentation and working through organizational blockers
Team Culture & Organizational Health
Keep a pulse on team engagement, morale, and cross-functional collaboration
Model high standards of preparation, clarity, and follow-through; raise the bar on meeting hygiene.
Help onboard leaders to the CEO's operating style; coach teams on effective upward communication.
Qualifications:
5+ years of strategy consulting, investment banking and / or private investment experience (venture/growth/PE), with demonstrated high performance required
3+ years of executive-oriented experience preferred (CoS to C-level, other senior level roles with high executive engagement)
3+ years of experience working in US healthcare a plus (digital health, tech-enabled healthcare services, employer benefits)
Be a strong communicator: both verbally and written; sharp, concise, persuasive
Be a strategic thinker: comfortable both thinking through how to address challenges, solve problems all while consistently prioritizing where to focus
Lead with influence: building consensus while navigating complexity
Be comfortable in a fast-paced environment that can be challenging but highly rewarding
Highly structured and organized - demonstrated ability to bring order and process to dynamic situations
Mindset & Traits:
Relentless executioner with a bias for action; thrives in complexity and ambiguity. Breaks down barriers to find pathways to success.
Highly analytical with both exceptional quantitative synthesis and communication skills.
Organized and detail-obsessed-you build structure that others can run with.
High EQ and executive presence-able to influence without authority and build trust quickly.
Judgment & confidentiality: impeccable discretion and mature decision-making.
Education:
Bachelor's degree with distinguished accomplishment required; advanced business degree preferred but not required for candidates that have demonstrated career performance.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
401k with company match
Flexible Paid Time Off
Paid Parental Leave
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
District Sales Director - Transportation & Logistics
Executive director job in Addison, TX
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Segment: Enterprise (5K+ Employees)
Vertical: Transportation & Logistics
What you get to do in this role:
* Lead a team of direct Enterprise Account Executives to drive rapid new business sales growth in the region
* Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
* Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
* Recruit, coach and mentor team members to drive excellence
* Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
* Manage and report accurate forecast and pipeline to the business
* Achievement of annual sales goals on a quarterly and annual basis is required
* Engage and align effectively in C-level meetings in order to properly understand customer business requirements
* Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
* Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
Qualifications
To be successful in this role you have:
* Current location in either Texas, Chicago, or Atlanta preferred. Central or Eastern US near airport hub with flexibility to travel as needed.
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
* Strong success in recruiting, coaching and managing an exceptional sales team
* Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
* Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
* Experienced in driving sales process and drive effective working relationships with Sales Operations
* Ability to understand the 'bigger picture' and business drivers around IT
* Ability to build long term strategic and senior level relationships
* Ability to adapt and work effectively within a rapidly changing and growing environment
* Demonstrates strong business and financial acumen
* Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
* Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
* Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
* Ownership of driving successful pipeline generation activities developed by marketing or the partner community
JV20
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Texas State Director
Executive director job in Dallas, TX
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.
Job Title: State Director
Department: State Operations and Programs
Reports to: Senior Director, State Operations
Location: varies
Salary Range: $100,000
# of direct reports: varies
Revised date: 2/2/2024
Position Overview: The State Director is responsible for developing an annual state plan and implementing the plan through overseeing day-to-day operations in all offices statewide, securing funding for programs and special projects, overseeing programs to ensure program consistency and success, managing local Advisory Boards and associated committees, and supervising state staff. S/he also assists and directs Program staff to ensure program consistency and success.
Job Qualifications - Qualified applicants must have:
Bachelor's degree or at least 4 years' relevant experience
At least four to seven years progressive experience in fundraising including a record of success in expanding a donor base through cultivation and stewardship, grant writing, event planning/implementation, and board management
At least three to five years of management/supervisory experience, and superior talent-building and team-building skills
Superior persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm
Proficiency with Microsoft Office, and familiarity/comfort with online database management systems
Superior project management skills - including planning, analysis, decision making, and problem solving - and willingness to multitask
Superior initiative, drive for results, and self-assessment skills, and ability to lead individuals and teams in setting and achieving challenging goals
Must be highly dependable, lead by example and be willing/able to adapt management style to fit the situation and hold staff accountable for meeting set expectations
Must be comfortable engaging with people with intellectual and developmental disabilities (IDD)
Must travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities
Access to an automobile with applicable insurance
Job Duties include, but are not limited to:
Programs
Oversees and assumes ultimate responsibility for the success of all programmatic operations statewide by working with local programs staff and HQ Programs Team
Oversees the planning and implementation of program events and volunteer training initiatives state-wide, including but not limited to Best Buddies Day/Month, Ambassadors, Leadership Conference, and Local Leadership Training Days
Ensures that program participants and staff are appropriately integrated into statewide fundraising/awareness efforts and collaborates with Program staff to ensure that all grant goals are realistic and in the best interest of local programmatic efforts
Ensures recruitment strategies and volunteer appreciation initiatives for Best Buddies program participants are effectively and appropriately implemented
Directly manages Program staff and assumes additional programmatic responsibilities as required per state office staffing structure
Fund Development
Develops and implements comprehensive statewide strategy for securing sustainable funding and works with local staff, Advisory Boards, and volunteers on its implementation
Assumes overall operational management responsibility for all fundraising activities statewide, including, but not limited to, foundation and corporate giving, individual giving, major gifts, Best Buddies Friendship Walk, Best Buddies Champion of the Year, annual giving, and alumni/parent relations
Develops and implements major fundraising events to meet revenue goals-must utilize local event committees and follow BBI event committee benchmarks/structure
Researches grant opportunities, develops proposals to foundations, maintains accurate records and submits reports as required by funders with support from BBI Grants Department
Manages government grants/contracts, including reporting, maintaining relationships with key agency officials and testifying if necessary
Manages local and/or statewide Advisory Board(s), including recruitment, training, and retention of committee and board members in keeping with BBI Advisory Board guidelines
Identifies, cultivates, and develops volunteers capable of making personal commitments and becoming directly involved in the solicitation process on behalf of Best Buddies - develops and manages stewardship process of all donors, including processing gifts and thank you letters
Marketing
Develops a comprehensive statewide public awareness strategy, and works with local staff on its implementation
Creates a strong presence for Best Buddies in the local area through public speaking, community involvement, public service announcements, social media, special events, news releases, and other media initiatives
Develops relationships with public relations professionals and advertising agencies to support local needs
Oversees organization of content and images for updates to state website and ensures that all local staff use internal databases appropriately to communicate with participants and the community
Oversees creation and distribution of statewide and local newsletters/annual reports and e-newsletters
Human Resources
Oversees recruitment, screening, hiring, and training of all staff statewide in accordance with Best Buddies guidelines and approves all reports, conducts staff evaluations and provides appropriate guidance and motivation
Works with local staff to set realistic and strategic goals, including professional development goals, and holds them accountable for meeting these goals
Develops performance/behavior improvement plans as needed and researches and provides professional development opportunities and tracks and records progress
Works to inspire and motivate local staff by demonstrating personal commitment and integrity and providing proactive training, support, and recognition
Oversees state staff's involvement in National Best Buddies initiatives, , national conferences, special events, and awareness campaigns
Operations
Oversees (and delegates when appropriate) management of all day-to-day infrastructure needs such as supplies, postage, IT, equipment/ utility contracts, and office lease as needed to maintain an efficient and professional work environment - assumes ultimate responsibility for all logistics of moving an office if necessary
Maintains communication with the State Operations and Development teams with timely reports and other information as directed
Uses the online reimbursement system to effectively track and manage reimbursement requests from local staff
Develops, monitors and balances the state budget, including reviewing monthly financial statements, tracking all expenses and revenue, and adjusting spending/fundraising plans as needed
Oversees timely and accurate processing of all revenue and invoices, and maintains accurate records of all donations and donor information
Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.
Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
Auto-ApplyRegional Operations Director - Mechanical Services
Executive director job in Dallas, TX
Full-time Description
Regional Operations Director - Mechanical Services
Lead. Build. Grow.
Are you a proven operations leader in commercial HVAC, refrigeration, or plumbing ready to drive multi-location growth across Texas? Midway Mechanical Services (MMS) is expanding, and we're seeking a results-driven Regional Operations Director to lead, scale, and optimize our operations. This is more than a management role-it's a career-defining opportunity to shape strategy, drive growth, and build winning teams in one of the fastest-growing markets in the U.S.
What's in it for You
Career Growth: Executive visibility, autonomy, and advancement opportunities
Competitive Compensation: $175K-$210K base + performance bonus
Comprehensive Benefits: Medical, dental, vision, and pet insurance
Retirement Security: 401(k) with up to 4% match
Vehicle Perks: Allowance + company gas card
Work-Life Balance: Up to 20 PTO days + 7 paid holidays
Extra Coverage: HSA contributions, LTD, life insurance, EAP program
What You'll Do
Lead & Scale: Oversee multi-location operations, driving high-level execution, efficiency, profitability, and sustainable growth at each operating company
Strategic Planning: Partner with the CEO & CFO on long-term initiatives, GM training and support, budgets, and forecasts
Market Expansion: Develop and execute growth strategies for design-build, service, and maintenance contracts
Build Teams: Recruit, mentor, and inspire high-performing individuals and teams across multiple business units
Drive Results: Manage operational excellence, P&L, budgets, and KPIs while ensuring compliance, safety, and customer satisfaction
Lead from the Front: Lead by example, with a willingness to be hands-on within operating companies to learn and add value where it's needed
Who We're Looking For
Industry Expertise: Proven leadership in commercial HVAC, refrigeration, or mechanical services
Proven Leadership: 7+ years in GM, operations, sales, or senior management (multi-site experience preferred)
Financial Acumen: Skilled in P&L management, forecasting, and operational scaling ($20M+ business preferred)
Entrepreneurial Mindset: Builder mentality with the ability to grow markets and teams with a dynamic approach
Strong Communicator: Trusted partner for clients, vendors, and internal stakeholders
Local Advantage: Texas market knowledge strongly preferred
Requirements: Bachelor's degree (or equivalent experience), valid driver's license, and ability to travel within the region
The Opportunity
As Regional Operations Director, you'll have the authority and resources to shape the future of MMS in Texas. You'll directly influence growth strategy, operational excellence, and team development while enjoying executive visibility and long-term career opportunities.
Ready to Lead?
If you thrive on building business operations and leading teams to success, we want to hear from you. Apply today with your resume and cover letter.
#MD123
Director of Restaurants - Club and PGA District
Executive director job in Frisco, TX
Overview THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is seeking a passionate Director of Restaurants | Club and PGA District to join our team. Omni Frisco PGA Resort will provide north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
Director of Restaurants | Club and PGA District will support the Director of Food and Beverage with maintenance of established service standards of the Food and Beverage Outlets in the PGA District, Golf F&B, and Club House
Responsibilities
Consistent maintenance and refinement of service standards
Assist outlet managers and unit chefs in refinement of successful daily menu specials.
Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all "front of house operations".
Assure outlet management development through well planned cross training programs.
Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
Consistent maintenance of the environments of all outlets and related areas.
Maintenance of all outlets key control procedures.
Maintenance of adequate linen inventories for all outlets
Supervises EOM liquor inventories of unit managers and coordinates with Food and Beverage controller.
Assures adherence to cashier reconciliation of allover/short, missing check reports, cashier reporting and accountability procedures.
Assures outlet pars of all china, glass, and silver are at identified levels daily and coordinates with Executive Steward
Attends daily and weekly food and beverage meetings and property stand ups
Participates in Key Result Area planning, organizing, and controlling.
Participates in the budgeting and forecasting processes
Conducts menu engineering analysis on a quarterly basis
Conducts food and beverage pricing competitive set analysis twice a year
Assures proper cover count procedures are in place in all F&B Outlets
Assures full adherence to forecast productivity ratios by approving all weekly schedules prior to submitting to the Director of F&B
Coordinate all trainings and compliance with outlet GM's. MOS, TABC, Health Cards, Onboarding, Monthly ATGT's and etc.
Working with the Executive Sous Chef to ensure restaurant concept guidelines are maintained & food and beverage quality exceed guest expectations
Assist Outlet Managers and Chefs in refinement of successful weekly menu specials
Qualifications
5 years of experience in Food and Beverage Management role.
Must have the ability to manage deadlines.
An understanding of Food and Beverage financials including cost and par controls is preferred.
General knowledge of Microsoft Word, Excel, and PowerPoint.
Must have a strong attention to detail as well as strong customer service skills.
Must be Food Handler and TABC certified.
Must be able to work a flexible schedule including weekends and holidays.
Must be able to lift/move up to 50lbs
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyArea Director - ISP/OSP Data Center
Executive director job in Carrollton, TX
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: You will be responsible for leading NTI's engineering, splicing, and data center installations in the market for both ISP/OSP. In collaboration with department leaders to help create strategic plans aligned with company objectives and ensure that the market is compliant with company protocols while achieving financial targets, maximizing sales and profitability. We are targeting a individuals that will embody NTI's culture and values, and drive those beliefs across the organization.
Job Duties and Responsibilities:
Manage the operational aspects in the market. Organize operations and staffing such that all required tasks are carried out effectively and efficiently; proactively anticipate and manage change.
Oversee area leadership and their subordinates.
Serve as an active participant in national and regional meetings.
Ensure future profitability through performance reviews and routine discussions on competencies and achieved results.
Provide detail-oriented leadership and direction to team members regarding costs associated with customer quotes while highlighting the understanding and adherence to customer timelines.
Build and maintain a customer base with new and existing clients, identifying prospective customers and serve as the initial contact to determine viability and desirability of a targeted account.
Collaborate with senior leaders to develop sound business cases for strategic priorities and initiatives, including cost and benefit analysis.
Manage human resources with respect to selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant policies.
Conduct market evaluations of personnel and market status
Hold staff meetings and mentor regional staff.
Ensure compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.
Utilize one's own network of contacts to source high quality operational, engineering, and administrative resources.
Identify and establish new markets through detailed research. Acquire assets necessary for success including but not limited to: Real estate, vehicles, tools, and stock items.
Utilize budget minded principles to review and ensure profitability on new, ongoing & completed projects.
Provide both a positive and safe working environment through reinforcement of behaviors, a solid understanding of job requirements and ensuring tools and equipment is on-hand.
Serve as a corporate liaison to champion cultural change by encouraging critical corporate initiatives, a positive work environment, the enhancement of organizational morale all with the goal to drive operational efficiency.
Set the example as a team player that coordinates and communicates activities with other employees, departments, and management
Engage with customers and employees via phone or email in a timely manner 24/7 necessary guidance, accurate quotes, emergency outage responses and/or other requests.
Other duties, responsibilities and qualifications may be required and/or assigned.
This position may require extended office hours, weekends, holidays, and off hours to support our customer base.
Travel may be required depending on the business needs.
Job Knowledge, Skills, and Abilities:
Familiarity with the overall local market including target client base, competition, project opportunities, suppliers, and partners.
Strong interpersonal skills and proven ability to communicate both verbally and in writing.
Review and fully understand the contracts and requirements of each project.
Proven skills in Customer Service and maintaining composure in a shifting environment.
Ability to multitask and stay organized under pressure.
Time management skills for meeting deadlines and reporting work progress to customers.
Familiarity with Teams, Word, Excel, Outlook & Power Point software (Visio & Adobe a plus).
Thorough understanding of internet tools & search engines/
Must hold a valid driver's license and satisfactory driving record.
Education and Experience:
3+ years of experience as a Project Manager, Senior Project Manager or Operations Manager.
Bachelor's Degree or equivalent combination of education, training, and experience.
Master's degree preferred.
5+ years of relevant job experience. Relevant job experience is described as job experience in a similar industry or job experience with similar essential duties.
5+ year experience leading highly productive & cohesive teams preferred.
5+ years extensive working knowledge of fiber optic and/or data centers preferred.
Desired fields of Study: Electronics, Telecommunications, Construction or Project Management
Network Connex is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Regional Operations Director
Executive director job in Dallas, TX
Job Description
About the Role:
The Regional Operations Director is responsible for leading operational performance and growth of multiple brands within a specific region with strategic support from a Regional Operations Vice President. This role involves annual operational planning, financial management, team leadership, and operational excellence to ensure the region's success. The Regional Director works closely with the regional leadership team to align regional objectives with the overall company goals and drives continuous improvement across all operational aspects. This role will have direct P&L accountability.
Why You'll Want to Work Here:
Core values that we live every day - not just words on a page:
We Win Together, Today Not Tomorrow, Performance Not Politics
Performance pay directly tied to results
- You deliver for us, we deliver for you
Benefits you will use
- Full medical, dental, and vision packages including fully employer paid options
Secure your financial future
- 401(k) with company match
We invest in your future
- ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Speed and scale
- Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
Regional Operations Director Key Responsibilities:
Implement regional operational strategies aligned with the company's overall objectives through the regional “pod” structure comprised of operations, finance, human resources, marketing, and technology.
Act as an extension of the Regional Vice President and the platform leadership team while balancing the needs of your region by directing the right resources to the right projects ensuring maximum impact.
Work directly with local General Managers and leadership teams to successfully run day-to-day operations of multiple locations within the region, ensuring high levels of efficiency and effectiveness.
Participate in daily stand-up meetings with partner companies when necessary to drive daily operational excellence.
Identify opportunities for growth and expansion within the region and develop plans to capitalize on them.
Drive continuous improvement initiatives to enhance operational performance and customer satisfaction across all areas of the business.
Manage the regional budget, including forecasting, planning, and monitoring financial performance.
Analyze financial reports and key performance indicators (KPIs) to identify areas for operational improvement, cost reduction and revenue enhancement.
Ensure all locations within the region meet or exceed financial targets and operational goals.
Lead, mentor, and develop a high-performing regional operations team, including location managers and other key personnel.
Conduct regular performance reviews, provide feedback, and implement professional development plans for team members.
Ensure exceptional customer service standards are maintained across all locations within the region.
Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.
Prepare and present regular reports on regional performance, challenges, and opportunities for operational leadership.
5 Big Things - What Success Looks Like
Consistent Operational Excellence: All locations within the region operate efficiently, following standardized best practices that drive high performance and productivity. Daily stand-up meetings and continuous improvement initiatives lead to strong execution across all operational areas.
Financial Performance & Growth: The region consistently meets or exceeds financial targets, with optimized budgets, cost controls, and revenue growth. KPIs are closely monitored, and strategies are implemented to drive profitability and expansion opportunities.
High-Performing Leadership Team: Regional managers and location leaders are well-trained, engaged, and performing at a high level. Strong mentorship, regular performance reviews, and professional development initiatives result in a capable and motivated leadership team.
Exceptional Customer Experience: Customer service standards remain consistently high across all locations, leading to positive customer feedback, increased retention, and brand loyalty. Proactive problem-solving and process improvements enhance the overall customer experience.
Action-Oriented Project Execution: Successfully develops and executes strategic project plans aimed at improving or growing businesses. Utilizes the right resources across the platform to drive initiatives that enhance operational performance, scalability, and long-term success.
Regional Operations Director Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in operations management, with at least 5 years in a leadership role overseeing multiple locations or a large region.
Proven track record of successfully managing and improving operational performance in a similar industry.
Experience managing a distributed workforce and using KPIs to drive performance.
Strong strategic thinking and problem-solving abilities.
Excellent leadership and team management skills.
Financial acumen and experience managing budgets and financial performance.
Proficiency in using operational and financial software and tools.
Strong project management and organizational skills.
Regional Operations Director Interpersonal Qualifications:
Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
Highly organized, ability to act quickly while still having attention to detail.
Hold yourself to a higher standard and exhibit a high level of integrity.
Regional Operations Director Preferred Qualifications:
Master's degree is preferred.
Prior experience in residential home services or related consumer industry preferred.
About Us:
Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states-and we're growing
fast
. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.
Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Regional Director of Operations
Executive director job in Addison, TX
Job Details ADDISON, TX $75000.00 - $90000.00 SalaryDescription
The Regional Director of Operations (RDO) is a strategic leadership role responsible for driving operational excellence across our multi-state anesthesia practice. This position oversees daily and long-term resource allocation, surgical scheduling, labor cost optimization, provider workload distribution, and organizational alignment across facilities in seven states. The RDO partners closely with senior executives, clinical leadership, and operational teams to ensure efficient, compliant, and financially sound operations while maintaining clinician satisfaction and high-quality patient care.
Key Responsibilities 1. Operational Oversight & Resource Management
Direct the strategic allocation of clinicians across multiple states, ensuring efficient surgical schedules and facility coverage.
Monitor and control labor expenses, including PRN staffing and premium labor (locums); coordinate PTO/time-off to optimize utilization while maintaining care quality.
Design and implement coverage grids based on surgical volume forecasts, balancing operational demands with clinician satisfaction and budget parameters.
2. Recruitment & Human Resources
Partner with Recruiting and HR on clinician acquisition, onboarding, and retention strategies; participate in regional recruitment events as needed.
Act as liaison for clinician performance management and corrective action processes.
Promote equitable workload distribution and clinician well-being to support long-term retention.
3. Business Development & Strategic Clinical Initiatives
Lead pre- and post-contract activities, including kickoff meetings, operational integration, and expectation-setting with new facilities.
Serve as point of contact for technology and software implementations, ensuring smooth adoption across regions and partner with IT support to leverage technical resources.
Collaborate with regional leadership, CMOs, and administrators to align business growth with clinical strategies.
4. Financial Partnership & Revenue Integrity
Partner with finance to track operational expenses, evaluate key performance metrics, and drive profitability.
Work with RCM to ensure billing compliance and accuracy; maintain a working knowledge of billing codes to optimize revenue capture.
Act as liaison for billing delays and clinical documentation follow-up to support timely revenue realization.
5. Compliance & Organizational Alignment
Ensure adherence to regulatory and accreditation standards (AAAASF, JCAHO) across all facilities, in partnership with credentialing and RCM teams.
Maintain consistent service delivery and operational alignment across multiple states.
Provide flexible operational support for evolving organizational needs as assigned and communicate with Facility administrators daily/weekly to establish a consistent rapport.
Desired Skills
Surgical operating room experience with a strong understanding of facility accreditation standards (AAAASF & JCAHO) and credentialing processes if possible.
Proficiency in Microsoft Excel and operational/financial software systems.
Strong data analysis skills with the ability to identify trends and translate insights into actionable strategies.
Exceptional leadership, communication, and interpersonal skills to collaborate effectively with clinicians, administrators, and executives.
Demonstrated ability to manage conflict, resolve complex issues, and make sound decisions under pressure.
Strategic, adaptable, and resilient mindset in a fast-paced, multi-state healthcare environment.
Bachelor's degree in Healthcare Administration, Business Management, or related field.
Working Conditions
Primarily office-based in Addison, TX, with travel as needed to regional teams, conferences, and professional development opportunities.
Flexibility required to address operational needs, including occasional after-hours availability.
Potential for a hybrid work arrangement based on business needs and leadership approval.
Why Join Us
At OrthoMed, you'll be part of a team dedicated to operational excellence and exceptional patient care. We offer competitive compensation + bonus opportunities, health/dental/vision insurance, 401(k) with company contributions, professional development opportunities, and a collaborative work environment.
Join us in shaping the future of surgical anesthesia operations and making a meaningful impact on providers and patients alike, along with immense growth possibilities.
Regional Operations Director
Executive director job in Dallas, TX
About the Role:
The Regional Operations Director is responsible for leading operational performance and growth of multiple brands within a specific region with strategic support from a Regional Operations Vice President. This role involves annual operational planning, financial management, team leadership, and operational excellence to ensure the region's success. The Regional Director works closely with the regional leadership team to align regional objectives with the overall company goals and drives continuous improvement across all operational aspects. This role will have direct P&L accountability.
Why You'll Want to Work Here:
Core values that we live every day - not just words on a page:
We Win Together, Today Not Tomorrow, Performance Not Politics
Performance pay directly tied to results
- You deliver for us, we deliver for you
Benefits you will use
- Full medical, dental, and vision packages including fully employer paid options
Secure your financial future
- 401(k) with company match
We invest in your future
- ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Speed and scale
- Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
Regional Operations Director Key Responsibilities:
Implement regional operational strategies aligned with the company's overall objectives through the regional “pod” structure comprised of operations, finance, human resources, marketing, and technology.
Act as an extension of the Regional Vice President and the platform leadership team while balancing the needs of your region by directing the right resources to the right projects ensuring maximum impact.
Work directly with local General Managers and leadership teams to successfully run day-to-day operations of multiple locations within the region, ensuring high levels of efficiency and effectiveness.
Participate in daily stand-up meetings with partner companies when necessary to drive daily operational excellence.
Identify opportunities for growth and expansion within the region and develop plans to capitalize on them.
Drive continuous improvement initiatives to enhance operational performance and customer satisfaction across all areas of the business.
Manage the regional budget, including forecasting, planning, and monitoring financial performance.
Analyze financial reports and key performance indicators (KPIs) to identify areas for operational improvement, cost reduction and revenue enhancement.
Ensure all locations within the region meet or exceed financial targets and operational goals.
Lead, mentor, and develop a high-performing regional operations team, including location managers and other key personnel.
Conduct regular performance reviews, provide feedback, and implement professional development plans for team members.
Ensure exceptional customer service standards are maintained across all locations within the region.
Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.
Prepare and present regular reports on regional performance, challenges, and opportunities for operational leadership.
5 Big Things - What Success Looks Like
Consistent Operational Excellence: All locations within the region operate efficiently, following standardized best practices that drive high performance and productivity. Daily stand-up meetings and continuous improvement initiatives lead to strong execution across all operational areas.
Financial Performance & Growth: The region consistently meets or exceeds financial targets, with optimized budgets, cost controls, and revenue growth. KPIs are closely monitored, and strategies are implemented to drive profitability and expansion opportunities.
High-Performing Leadership Team: Regional managers and location leaders are well-trained, engaged, and performing at a high level. Strong mentorship, regular performance reviews, and professional development initiatives result in a capable and motivated leadership team.
Exceptional Customer Experience: Customer service standards remain consistently high across all locations, leading to positive customer feedback, increased retention, and brand loyalty. Proactive problem-solving and process improvements enhance the overall customer experience.
Action-Oriented Project Execution: Successfully develops and executes strategic project plans aimed at improving or growing businesses. Utilizes the right resources across the platform to drive initiatives that enhance operational performance, scalability, and long-term success.
Regional Operations Director Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in operations management, with at least 5 years in a leadership role overseeing multiple locations or a large region.
Proven track record of successfully managing and improving operational performance in a similar industry.
Experience managing a distributed workforce and using KPIs to drive performance.
Strong strategic thinking and problem-solving abilities.
Excellent leadership and team management skills.
Financial acumen and experience managing budgets and financial performance.
Proficiency in using operational and financial software and tools.
Strong project management and organizational skills.
Regional Operations Director Interpersonal Qualifications:
Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
Highly organized, ability to act quickly while still having attention to detail.
Hold yourself to a higher standard and exhibit a high level of integrity.
Regional Operations Director Preferred Qualifications:
Master's degree is preferred.
Prior experience in residential home services or related consumer industry preferred.
About Us:
Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states-and we're growing
fast
. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.
Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Regional Director of Operations 2
Executive director job in Arlington, TX
As the Regional Director of Operations, you will play a pivotal role in overseeing and optimizing the operations of our physical therapy clinics within your designated region. You will be responsible for ensuring the highest level of patient care, operational efficiency, and financial performance, while fostering a positive and collaborative work environment. This role requires a dynamic leader with strong operational acumen, people management skills, and a passion for healthcare.
Who We Are:
Physical Rehabilitation Network (PRN) was founded to assist physical therapists in developing and operating their own practice without carrying the burden of business administration and back-office functions. PRN has a fierce commitment to our therapist partners with proven revenue cycle management, personalized human resources, regional business development and contract opportunities. PRN is the most prominent network of independently operated physical & hand rehabilitation centers in the western United States that serves over 200 clinics across 17 states.
What You'll Be Responsible For:
Strategic Leadership & Thinking: Develop and execute regional strategies and initiatives in alignment with the company's mission, values, and long-term objectives. Helps Clinic Directors plan on future staffing needs-based volume, growth, etc. Adjusts strategies based on regional trends and anticipates performance risks after they emerge.
Operational Oversight & Management: Diagnoses operational inefficiencies, work with Clinic Directors to implement solutions for labor models, scheduling consistency, etc. Supervise and monitor the daily operations of multiple physical therapy clinics within the region, ensuring compliance with industry standards, regulations, and company policies.
Financial Management: Take ownership of the region's financial performance, including budgeting, forecasting, and revenue enhancement. Implement cost-control measures while improving clinic profitability.
Team Management: Recruit, train, mentor, and supervise clinic managers and staff, fostering a positive and collaborative work environment. Set performance expectations and provide ongoing feedback.
Quality Assurance: Monitor and maintain high-quality patient care by ensuring adherence to clinical standards, best practices, and patient satisfaction. Implement process improvements as needed.
Compliance: Ensure that all clinics within the region comply with regulatory requirements, including healthcare laws, insurance billing, and documentation standards.
Business Development: Identify opportunities for growth and expansion within the region, such as new clinic openings, partnerships, and referral relationships.
Financial / KPI Performance Metrics: Establish and track key performance indicators (KPIs) to measure and report on the regional operations' performance. Take corrective actions as needed. Lead monthly clinic performance reviews. Coaches Clinic Directors on how to hit margin goals.
Communication: Coaches each Clinic Director quarterly on leadership & staff development. Frames the 'why' behind organizational changes as the clinic level.
Emergency Preparedness: Develop and implement emergency preparedness plans for clinics in the region to ensure the safety and well-being of patients and staff.
What You'll Need to Be Successful:
Doctorate in Physical Therapy - We are a PT led organization.
A minimum of 5 years of experience in healthcare operations and management in the physical therapy field, preferably multi-site Clinic Director experience.
Proven track record in achieving financial and operational goals.
Strong leadership and team management skills - growing culture & staffing.
Growth mindset as it relates to EBITDA / Net Revenue / Patient Growth & Retention / Referral Sources.
Knowledge of healthcare regulations and compliance.
Workers Comp & Work Conditioning knowledge.
Willingness to travel within the region as required.
Physical Requirements:
Mobility: Ability to move around freely to assist patients and therapists.
Lifting: Capable of lifting and carrying equipment or assisting patients as needed (up to 50 pounds).
Standing: Extended periods of standing and walking during therapy sessions.
Manual Dexterity: Proficiency in handling therapy tools and equipment.
Visual and Auditory Skills: Ability to observe patients and communicate effectively.
Flexibility: Adaptability to changing tasks and schedules in a dynamic healthcare environment.
Note:
This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
Regional Director of Restaurant Operations
Executive director job in Richardson, TX
Job Description
Are you ready to lead with purpose and drive meaningful business development results? ACG Texas, a proud IHOP franchisee, is searching for a full-time Area Director of Restaurant Operations to oversee multiple locations in the state of Texas. We offer this position a salary range of $65,000 - $85,000/year. This position also earns great perks like health insurance.
This is a full-time, field-based business role reporting directly to the Regional Director of Operations. You'll maintain a flexible but hands-on schedule with regular weekday and weekend site visits. You may work holidays as needed.
THE TYPE OF CANDIDATE WE'RE LOOKING FOR
7+ years of progressive multi-unit restaurant or retail leadership experience
Experience building, coaching, and inspiring high-performing teams
Strong interpersonal and communication skills, with the ability to present and negotiate effectively
Proficiency in Excel, Word, PowerPoint, and other standard software
Willingness to travel frequently and maintain a consistent field presence
Dedication to operational excellence and team success
A bachelor's degree in business administration, marketing, or a related field is preferred.
YOUR DAY-TO-DAY AS AN AREA DIRECTOR OF RESTAURANT OPERATIONS
As an Area Director of Restaurant Operations, you'll be on the move, coaching and guiding General Managers while ensuring standards are upheld across all locations. You'll be responsible for maintaining operational excellence, conducting visits at least twice per period, and supporting the development of your team through bi-monthly GM meetings. Onboarding new leaders will be part of your mission, including weekly check-ins and personal support during their first day. You'll lead with visibility, showing up on weekends, providing in-person guidance, and managing both employee and guest concerns with professionalism. You'll also play a central role in analyzing P&Ls, identifying performance gaps, and implementing action plans.
ABOUT US
We proudly own and operate a thriving network of restaurants, creating welcoming spaces where great food and exceptional service come together. We believe our people are the heart of our success, which is why we offer health insurance benefits to all employees-because taking care of our team is just as important as taking care of our guests. When you join us, you become part of a supportive, fast-paced environment with opportunities to grow and make a real impact every day!
BE OUR NEW AREA DIRECTOR OF RESTAURANT OPERATIONS!
Take your leadership to the next level. Start by completing our initial 3-minute, mobile-friendly application-and let's build something great together.
Director of Social Outreach
Executive director job in Keller, TX
Director of Outreach
Date Revised: September 17, 2025
Reports to: Chief of Staff
2016 Willis Lane
Keller, TX 76248
**************
The principal duty of all employees is to assist in the mission of the Church in the Diocese of Fort Worth. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
General Position Summary:
This position is for a self-starting, service-oriented individual who will work with parishioners and community organizations to promote volunteer opportunities, administer assistance to those in need, and provide support to outreach based ministries. It is essential to be to work independently and efficiently solve unplanned problems.
Principal Accountabilities:
Supervise Outreach office and diverse team of volunteers
Collaborate with community-based organizations to identify ways to partner on aid to the community
Track departmental spending and budget
Plan and implement service projects for parish
Recruit volunteers for regular and event-based service opportunities
Responsible for all other projects, tasks, etc., as assigned.
Typical Decisions and/or Recommendations Made in This Position:
Coordinate with Pastor for how financial assistance funds are spent
Evaluate projects for efficiency and effectiveness
Ensure adequate volunteer/staff coverage in office
Supervision Given and/or Received:
Supervise part time volunteers
Meet with Chief of Staff regularly
Internal Contacts:
Chief of Staff
Pastor
Parish staff
Parish project volunteers
Other SEAS ministry leads
External Contacts:
Catholic Charities Fort Worth
Other community organizations as appropriate
Working Conditions and/or Physical Requirements:
This position works in a typical office environment but is subject to stress due to the evolving and quickly expanding business needs, tight deadlines and heavy workloads.
Ability to lift up to twenty pounds.
Travel Requirements:
Negligible.
Education and Experience Preferred:
Three to five years of actual social work experience; MSW preferred
Experience working with volunteers and volunteer management
Experience working in a social service setting preferred
Knowledge and Skills Preferred:
Knowledge of social service/welfare programs.
Experience in finding and networking with community resources
Excellent organization, prioritization, and communication skills.
Bilingual (Spanish/ English) is highly desirable but not required.
FLSA Designation: Exempt
Job Grade: Full Time
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