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Working As an Executive Director Of Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $137,000

    Average Salary

What Does An Executive Director Of Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become An Executive Director Of Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Average Length of Employment
Operations Manager 4.1 years
Top Careers Before Executive Director Of Operations
Director 7.7%
Manager 5.8%
Internship 4.4%
Executive 3.3%
Consultant 3.1%
Top Careers After Executive Director Of Operations
Consultant 7.4%
Owner 3.7%
Manager 3.7%
President 3.2%
Director 3.1%

Do you work as an Executive Director Of Operations?

Average Yearly Salary
$137,000
Show Salaries
$86,000
Min 10%
$137,000
Median 50%
$137,000
Median 50%
$137,000
Median 50%
$137,000
Median 50%
$137,000
Median 50%
$137,000
Median 50%
$137,000
Median 50%
$221,000
Max 90%
Best Paying Company
Facebook
Highest Paying City
San Francisco, CA
Highest Paying State
Colorado
Avg Experience Level
3.6 years
How much does an Executive Director Of Operations make at top companies?
The national average salary for an Executive Director Of Operations in the United States is $138,095 per year or $66 per hour. Those in the bottom 10 percent make under $86,000 a year, and the top 10 percent make over $221,000.

Real Executive Director Of Operations Salaries

Job Title Company Location Start Date Salary
Operations Executive (Manufacturing Operations) Varian Medical Systems, Inc. Salt Lake City, UT Jan 09, 2016 $260,000
Executive Director, Operational Risk Morgan Stanley & Co. LLC New York, NY Jun 20, 2016 $250,000
Executive Director, Graas Operations Amgen Inc. Thousand Oaks, CA Dec 22, 2011 $234,758
Executive Director, Planning and Operations Novartis Pharmaceuticals Corporation East Hanover, NJ Jan 15, 2016 $234,600
Executive Director, Planning and Operations, Novartis Oncology Novartis Pharmaceuticals Corporation East Hanover, NJ May 28, 2015 $234,600
Executive Director-Planning and Operations Novartis Pharmaceuticals Corporation East Hanover, NJ Sep 23, 2013 $230,000
Executive Director, Equity Derivatives Operating Officer/Ame UBS Securities LLC New York, NY Jun 20, 2014 $219,000 -
$275,000
Executive Director, Equity Derivatives Operating O UBS Securities LLC New York, NY Jun 20, 2014 $219,000 -
$275,000
Operations Executive Liquor Management, LLC Fort Lauderdale, FL Sep 12, 2015 $166,650
Operations Executive Apricot Consulting LLC New York, NY Sep 01, 2009 $150,000
Operations Executive Apricot Consulting, LLC New York, NY Sep 09, 2009 $150,000
Executive Director of Operations Leggett & Platt, Incorporated Hayward, CA Aug 24, 2015 $145,163
Executive Director of Operations E-Famtrips DBA Balanzza Miami, FL Dec 21, 2009 $136,000
Executive Director of Operations Bk SEMS USA, Inc. Irvine, CA Sep 25, 2014 $135,000
Executive Director of Operations Newracom Inc. Irvine, CA Sep 25, 2014 $135,000
Operations Executive Bio Arra, Inc. Austin, TX May 10, 2016 $130,000 -
$150,000
Operations Executive Bio Arra, Inc. Eagleville, PA May 10, 2016 $130,000 -
$150,000
Executive Director of Operations Hayward Sisters Hospital Hayward, CA Jan 17, 2013 $125,000
Executive Director of Operations Hayward Sisters Hospital Hayward, CA Jan 17, 2016 $125,000
Executive Director of Operations Tapas Y Mas T/A Jaleo Washington, DC Feb 04, 2009 $102,731
Operations Executive Marketing Solutions Unlimited LLC West Hartford, CT Mar 14, 2008 $101,600
Operations Executive Apricot Consulting, LLC New York, NY Sep 10, 2011 $100,000 -
$150,000
Executive Director/Operations Armenian General Benevolent Union (AGBU) Pasadena, CA Dec 01, 2012 $100,000
Executive Director/Operations Armenian General Benevolent Union (AGBU) Pasadena, CA Feb 01, 2010 $100,000
Operations Executive Apricot Consulting, LLC New York, NY Sep 10, 2013 $90,000 -
$150,000
Operations Executive Apricot Consulting 11, Inc. New York, NY Sep 10, 2013 $90,000 -
$150,000
Executive Director, Operations Eyebeam Atelier Inc. New York, NY Jul 15, 2011 $90,000
Executive Director of Housekeeping Operations Hollywood Roosevelt Hotel Los Angeles, CA Dec 08, 2010 $86,548
Executive Director of Operations Answers In Genesis, Inc. Petersburg, KY Dec 15, 2015 $83,762
Executive Director of Operations Answers In Genesis, Inc. Petersburg, KY Mar 01, 2014 $83,762

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Top Skills for An Executive Director Of Operations

  1. Financial Management
  2. Ensure Compliance
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Introduced financial management tools and taught entrepreneurial skills with NYU professor partnership.
  • Delivered training to ensure compliance with corporate systems, licensing requirements, accounting and contract standards.
  • Finalized large-scale data and network operations centers for internal operations and in support of market-differentiating customer services.
  • Supervised all operations of firm including Traffic, Production and Facilities Management.
  • Prospected company talent potential and developed/executed leadership growth plans for individuals in alignment with the company's strategic plan.

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Average Salary:

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Top 10 Best States for Executive Directors Of Operations

  1. Nevada
  2. North Carolina
  3. Colorado
  4. California
  5. Delaware
  6. Virginia
  7. South Dakota
  8. Montana
  9. District of Columbia
  10. Washington
  • (263 jobs)
  • (1,086 jobs)
  • (680 jobs)
  • (5,152 jobs)
  • (112 jobs)
  • (1,158 jobs)
  • (74 jobs)
  • (102 jobs)
  • (428 jobs)
  • (876 jobs)

Executive Director Of Operations Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,570 Executive Director Of Operations resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Executive Director Of Operations Resume

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Executive Director Of Operations Demographics

Gender

Male

54.8%

Female

32.4%

Unknown

12.8%
Ethnicity

White

56.8%

Hispanic or Latino

15.0%

Asian

12.5%

Black or African American

11.0%

Unknown

4.8%
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Foreign Languages Spoken

Spanish

39.8%

French

10.2%

Chinese

7.6%

Portuguese

6.8%

Hindi

5.9%

Mandarin

4.2%

Italian

4.2%

Arabic

4.2%

Japanese

3.4%

German

2.5%

Urdu

2.5%

Tamil

1.7%

Swahili

0.8%

Vietnamese

0.8%

Marathi

0.8%

Korean

0.8%

Yoruba

0.8%

Turkish

0.8%

Russian

0.8%

Dakota

0.8%
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Executive Director Of Operations Education

Schools

University of Phoenix

14.4%

New York University

8.7%

Michigan State University

8.0%

Webster University

5.7%

Culinary Institute of America

5.3%

Pennsylvania State University

4.6%

Northeastern University

4.6%

University of Cincinnati

4.2%

The Academy

4.2%

Arizona State University

4.2%

University of Florida

4.2%

University of Texas at Arlington

3.8%

Texas A&M University

3.8%

Johnson & Wales University

3.8%

Fairleigh Dickinson University

3.4%

Ohio State University

3.4%

University of Maryland - College Park

3.4%

University of Houston

3.4%

University of Delaware

3.4%

Cornell University

3.4%
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Majors

Business

39.2%

Finance

8.2%

Management

5.9%

Accounting

5.3%

Marketing

4.2%

Psychology

3.6%

Communication

3.2%

Health Care Administration

3.2%

Hospitality Management

2.9%

Political Science

2.7%

Computer Science

2.6%

Culinary Arts

2.4%

Economics

2.4%

Education

2.4%

Criminal Justice

2.4%

Nursing

2.2%

Law

2.1%

Human Resources Management

1.9%

Supply Chain Management

1.9%

Public Administration

1.6%
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Degrees

Bachelors

36.8%

Masters

34.7%

Other

14.3%

Associate

5.4%

Doctorate

3.8%

Certificate

2.9%

Diploma

1.8%

License

0.3%
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Updated May 19, 2020