Executive director of operations full time jobs - 182 jobs
Pharmacy Operations Manager
Walgreens 4.4
Dublin, OH
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
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Finance Operations
Russell Tobin 4.1
Columbus, OH
Financial Operations Support - Columbus, OH (Hybrid)
📍 Hybrid - Columbus, OH
💰 $19.50 to 22.00/hr
🎓 Bachelor's degree required | Internship experience accepted
🕒 Full-time, Contract (6-12 months with potential extension)
We're seeking a motivated Financial Operations Associate to join one of our top financial services clients. This is an excellent opportunity for recent graduates to gain hands-on experience in a professional finance environment and grow within the industry.
What You'll Do:
Support daily financial operations and client account activities
Provide customer service support as needed, assisting with client inquiries and account-related requests
Review, verify, and maintain account documentation and transactions
Collaborate with internal teams to resolve escalations and ensure accuracy
Maintain compliance with firm policies and regulatory requirements
Contribute to process improvements and operational efficiency
What We're Looking For:
Bachelor's degree required (Finance, Business, or related field preferred)
Strong attention to detail and organizational skills
Proficient in Microsoft Excel and other office applications
Excellent communication and teamwork abilities
This position is open to local candidates only - applicants must be located in Ohio
Why You'll Love It
Gain exposure to private banking and wealth management operations.
Build your career foundation with a top financial client known for professional growth.
Work in a structured, team-oriented environment with strong mentorship and support.
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
💡 Interested?
Apply today to connect with Russell Tobin's Financial Services recruiting team and take your next step in financial operations!
$19.5-22 hourly 3d ago
Operations Manager
Smash Park Entertainment Group
Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 2d ago
Director Of Operations
CMR Recruiting
Columbus, OH
Job Description
Director Of Operations for our EMS Facility
Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO.
Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board!
Position Description:
We are looking for a dedicated Director Of Operations for our EMS Facility in Columbus, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm
Qualifications of the Director Of Operations:
Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required.
Leadership: Strong managerial and operational skills.
Finance: Background in budgeting, financial reporting, and resource allocation.
Data Analytics: Experience with healthcare data systems and analytics.
Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable.
Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred.
Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential.
Responsibilities of the Director Of Operations:
Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service
Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes
Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards
Collaborate with healthcare providers, public safety agencies, and community partners
Develop and implement policies, financial plans, and performance metrics
Ensure compliance with healthcare regulations, billing, and reporting requirements
Manage procurement and vendor relationships related to technology and service delivery
Use data-driven decision-making to improve operational effectiveness and patient services
If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply!
#CLINICAL
$60k-130k yearly 21d ago
Associate Center Operations Director
Chenmed
Columbus, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center OperationsDirector is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
* Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
* Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
* Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
* Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
* Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
* Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
* Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
* Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
* Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
* Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
* Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
* Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
* Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
* Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
* Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
* Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
* BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
* A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
* A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
We're seeking an ExecutiveDirector, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate.
As the ExecutiveDirector of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operationalexecution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists.
Job Responsibilities
Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs.
Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations.
Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations.
Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance.
Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency.
Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems.
Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions.
Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience.
Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes.
Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations.
Required qualifications, skills, and capabilities
15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence.
Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities.
Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management.
Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution.
Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance.
Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations.
Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls.
Bachelor's degree required.
Flexibility to travel as needed.
Preferred qualifications, skills, and capabilities
Master's degree in Business Administration, Engineering, or a related field is highly preferred;
$91k-146k yearly est. Auto-Apply 60d+ ago
Trial Services Deputy Director - Trial Office Management and Support
Dasstateoh
Columbus, OH
Trial Services Deputy Director - Trial Office Management and Support (250007QH) Organization: Public Defender CommissionAgency Contact Name and Information: Josh Barton, ************************** Unposting Date: Feb 1, 2026, 11:59:00 PMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $45,198 - $157,560Schedule: Full-time Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Attorney/LegalTechnical Skills: Attorney/Legal, Executive LeadershipProfessional Skills: Building Trust, Coaching, Collaboration, Decision Making, Developing Others, Innovation, Strategic Thinking Agency OverviewThe Office of the Ohio Public Defender (OPD) is the state agency responsible for providing legal representation and other services to people accused or convicted of a crime who cannot afford to hire an attorney.Our Mission: Advocating. Fighting. Helping.Our Vision: A Fair Justice System.Our Values: Compassion. Dignity. Equity. Integrity. Service. Community.We are committed to building a work environment where all team members have a voice and can embrace our differences to innovate service to the public in our pursuit of fairness and justice for all people.Follow OPD on Facebook, LinkedIn, Instagram, and Threads | Visit our WebsiteJob DescriptionThe OPD is seeking a passionate, organized, and strategic indigent defense leader to join its executive leadership team as a Trial Services Deputy Director 4 responsible for effective office and personnel operations. You will lead the directors of four county offices across Ohio (Ross, Trumbull, Athens and Washington counties) to ensure the sustainability and quality of work environments, employee experience, and client service provision. You will set a clear and strategic vision for the county office teams, ensuring everyone understands the goals and their role in achieving them. You will implement retention and professional development programs; coordinate strategic trial litigation; advise the director and assistant directors in legal, operational, and administrative matters; and build a culture of client-centered collaboration and communication. You will also serve in an advisory capacity to the Assistant Director of Trial Services, Assistant Director of Columbus Office, and the State Public Defender, and may carry a small caseload.This position entails active, independent responsibility for performance development and personnel management. To be successful, you must have prior leadership experience in public defense, and demonstrate the abilities to coach people, to proactively build and reinforce trust among staff, even during times of conflict, to innovatively use resources, and to collaborate with others to identify and implement solutions.Essential functions of the position include but aren't limited to:Manage operations:Conduct regular one-on-one and team meetings to provide support, discuss challenges, and monitor the performance and development of managers. Provide feedback, recognition, and support. Identify areas for improvement and provide and help develop training opportunities.Cultivate a positive and collaborative work environment where open communication is encouraged. Identify tools and information the staff need to meet goals and ensure those are available to and understood by staff. Travel regularly to county offices to provide in-person support and training. Allocate resources based on project requirements, client needs, and external demands. Develop original and innovative solutions for current service delivery and staffing issues.Work closely with Human Resources Department to ensure teams stay current with best practices and various responsibilities under rules and policies.Work with Office Directors, Social Work Supervisor, and Assistant Director to develop and implement collaborative defense models in offices.Recruitment, Retention, and Development:Lead pipeline initiatives to connect with candidates (for example: pursue opportunities to host externs and interns; organize outreach and presence at Law School campuses and classrooms).Lead the development and implementation of comprehensive onboarding for new staff. Work with directors, supervisors, and training staff to implement new programming and create procedures and policies. Evaluate efforts and outcomes and work to continually improve efforts.Implement a variety of innovative methods to coach and develop attorney and non-attorney staff.Advisory capacity:Assist in the formulation of policies, procedures and administrative rules; assist with formulating, implementing, and evaluating the agency budget; assist with the evaluation of proposed and recently enacted legislation affecting agency operations.Supervision:Directly supervise attorneys: approve work schedules; respond to questions and concerns and resolve problems; disseminate and interpret policies and procedures and best practices; provide coaching and training, and complete timely performance reviews; succession planning and position reviews.Oversee budgets and financial resources in support of the division/agency strategic initiatives and mission (e.g., approve requests for training, travel, projects, and equipment).Special projects and other duties:Render legal advice to county public defenders and members of the private bar on all matters of criminal law and the provision of representation to indigent criminal defendants.Serve as an attorney-at-law to represent indigent criminal defendants in the courts across the state. May directly handle a reduced caseload; apply a high level of technical and legal skills to formulate innovative legal strategy that effectively and successfully represents indigent criminal defendants.This position requires in-office time and extensive travel in the State of Ohio as well as occasional travel outside Ohio. You will have an office location in our Columbus office.When you submit your application, please upload a Resume and a Cover Letter indicating how you are best qualified for this position and why you feel you are the best fit at the Ohio Public Defender's Office.The Trial Services Regional Director position is assigned to the State of Ohio's E-2 Pay Range 44. Target compensation for this position is $137,000 to $145,000.The Office of the Ohio Public Defender complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HCM at ************ or ******************** Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsAdmission to Ohio Bar pursuant to Section 4705.01; 18 months exp. as licensed attorney practicing criminal law; 6 mos. exp. or 6 mos. trg in supervisory principles & techniques.Job Skills: Executive Leadership; Attorney/Legal; Building Trust; Developing Others; Decision Making; Collaboration; Innovation; Coaching; Strategic Thinking; Supplemental InformationIntentional omission of relevant information, falsification, or misrepresentation of information on the application will disqualify the applicant. In addition, such intentional acts are grounds for immediate termination of an employee.Final candidates selected for this position will be required to undergo a drug test. An applicant with a positive test result will not be offered employment. Final candidates selected for this position will also be required to undergo a criminal background check and state income tax check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. This position serves at the pleasure and discretion of the State Public Defender. This position serves in a fiduciary relationship to the State Public Defender and will have an unclassified status per Ohio Revised Code 124.11 (A) (9).ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$137k-145k yearly Auto-Apply 4h ago
Director of Operations
D.R. Horton 4.6
Columbus, OH
Director of Operations - 2505319 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information.
D.R. Horton, Inc. is currently looking for an Director of Operations. The right candidate will be responsible for assisting the Division President develop the operating plans for the division. Directs and coordinates the day-to-day business operations to ensure the achievement of the division's business objectives.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Works with the Division President to establish the business plan and goals for division profitability and growth
Works with the Division President to oversee all operations of the division, including administration, production, organizational development, and product design
Review operations and performance of the different aspects of the division. Works with Division President to take corrective action as deemed necessary to achieve goals
Focus daily on processes and procedures to maximize resources to meet division goals and objectives
Promote an atmosphere of accountability that focuses on quality and customer satisfaction
Foster environment and processes to create repeat customers
Recognize talent, recruit, retain and motivate a team across all functions required to run a successful division
Ensure the management staff receives adequate functional data, assistance and service from staff groups/departments
Oversee the Purchasing, Estimating, Design, and Permitting Departments
Establish production and quality control standards, develop budget and cost controls, obtain data regarding types, quantities, specifications, and delivery dates of products ordered
Determine responsibilities of assigned organization and staff positions to accomplish business objectives
Build strategic relationships and a network of business contacts
Ensure all employees represent D.R. Horton, Inc. and the division professionally to the public and local government offices
Ensure division compliance with all company policies and procedures and enforce all established standards
Work with Division President to provide counsel, guidance and coaching to the management staff in developing their personal management, capabilities and professional skills
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Supervisory Responsibilities
Directly manages two or more employees in the Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications Education and/or Experience
Bachelor's degree in Construction, Business Management or related field from a four-year college or university
Seven to ten years related experience, homebuilding experience
Must have a vehicle and a valid driver's license
Basic accounting or finance knowledge
Demonstrated strong managerial and leadership background, providing a successful record of setting, establishing and meeting goals
Possess exceptional interpersonal, written and verbal communication skills
Ability to train, mentor and motivate
Proficiency with MS Office and email
Preferred Qualification
Must be motivated to succeed and focus on execution
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Dental and Vision
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life & Disability Insurance
Vacation, Sick, Personal Time and Company Holidays
Multiple Voluntary and Company provided Benefits
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo Job: Operations Primary Location: Ohio-Columbus Organization: Home Builder Schedule: Full-time Job Posting: Dec 12, 2025, 6:00:00 AM
$95k-140k yearly est. Auto-Apply 4h ago
Head of Gastro
Gifthealth Inc.
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Head of Gastroenterology serves as the executive leader responsible for driving Gifthealth's strategic, operational, and financial success within the Gastroenterology (GI) vertical. This role owns the end-to-end performance of the GI program, including P&L, account management, program excellence, KPI achievement, and SLA performance across all gastroenterology-related workflows.
While dispensing operations will remain under shared services, this leader ensures those functions meet established service-level commitments by setting clear expectations, monitoring performance, and coordinating closely with operations, pharmacy, and engineering teams. The Head of Gastroenterology will oversee all partner and prescriber relationships, patient experience initiatives, and program growth strategies, driving accountability and excellence throughout the vertical.
This individual will work cross-functionally with internal teams to support strategic expansion, suggest workflow improvements, collaborate on automation initiatives, and strengthen partner engagement, ensuring the GI program scales efficiently, remains compliant, and delivers exceptional outcomes for patients and prescribers.
Key ResponsibilitiesStrategic Leadership & Program Oversight
Serve as the executive lead for all Gastroenterology operations and partnerships.
Own the P&L, growth metrics, and performance indicators tied to revenue, cost, and patient outcomes.
Develop and execute a comprehensive strategy to optimize patient fulfillment, provider engagement, and clinical compliance.
Establish quarterly OKRs, dashboards, and KPIs to track program success and ensure alignment with company objectives.
Account Management & Partner Relations
Lead all prescriber and partner account management within the Gastroenterology program.
Develop and maintain strong relationships with healthcare providers, prescriber networks, pharmaceutical manufacturers and partner organizations to ensure operational alignment and program growth.
Oversee onboarding, communication, and escalation processes for key partners and accounts.
Act as the executive point of contact for gastro pharmaceutical manufacturers, contract renewals, and performance reviews.
Collaborate with Marketing and Client Success to enhance communication strategies and brand representation within the GI segment.
Operational Excellence
Collaborate with Fulfillment, Intake, Patient Support, and Pharmacy Operations teams to ensure seamless daily execution across the Gastroenterology program.
Partner with Engineering and Operations to enhance automation, streamline workflows, and improve overall patient and prescriber experiences.
Monitor and track key performance indicators (KPIs) and service-level agreements (SLAs) to ensure operational teams meet established standards for accuracy, timeliness, and quality.
Work cross-functionally to identify and implement process improvements across intake, verification, and dispensing workflows, ensuring alignment with program objectives and shared service capabilities.
Financial Stewardship
Manage and report on the P&L for the Gastroenterology program, including forecasting, margin optimization, and cost efficiency.
Collaborate with Finance and Data Analytics to deliver dashboards and insights to executive leadership.
Identify financial risks, trends, and opportunities for continuous improvement and revenue growth.
Cross-Functional Collaboration
Work closely with Product, Compliance, Engineering, and Supply Chain to ensure operational excellence.
Partner with Legal and Compliance to maintain adherence to state and federal regulations in all GI-related workflows.
Align closely with Pharmacy Operations and Clinical teams to ensure the delivery of high-quality, compliant patient care.
Leadership & Development
Build, mentor, and lead a high-performing Gastroenterology team, fostering collaboration and accountability.
Empower managers and team members with clear goals, structured career development, and performance feedback.
Promote a culture of innovation, integrity, and continuous improvement.
Key Competencies
Strategic Leadership: Ability to set direction, define metrics, and drive measurable impact across a complex operational ecosystem.
Account Management: Skilled in managing provider networks, prescriber relationships, and partner communications.
Operational Excellence: Deep understanding of pharmacy workflows, automation, and fulfillment operations.
Financial Acumen: Experienced in P&L ownership, forecasting, and margin management.
Cross-Functional Influence: Collaborative leadership style with the ability to align multiple departments toward shared goals.
Data-Driven Decision Making: Ability to interpret metrics and analytics to drive operational performance.
Executive Communication: Excellent communication and presentation skills for internal and external stakeholders.
Qualifications
Education: Bachelor's degree in Healthcare Administration, Business, or related field (MBA or PharmD preferred).
10+ years of leadership experience in healthcare, pharmacy operations, or pharmaceutical account management.
Proven experience managing large-scale programs with a focus on prescriber and patient engagement.
Strong understanding of gastroenterology workflows, specialty pharmacy operations, and clinical compliance.
Demonstrated success in account management and partnership growth within healthcare or life sciences.
Exceptional organizational, analytical, and interpersonal skills.
Ability to travel domestically as needed for executive meetings and site visits.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$49k-108k yearly est. 20d ago
Head of Gastro
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Head of Gastroenterology serves as the executive leader responsible for driving Gifthealth's strategic, operational, and financial success within the Gastroenterology (GI) vertical. This role owns the end-to-end performance of the GI program, including P&L, account management, program excellence, KPI achievement, and SLA performance across all gastroenterology-related workflows.
While dispensing operations will remain under shared services, this leader ensures those functions meet established service-level commitments by setting clear expectations, monitoring performance, and coordinating closely with operations, pharmacy, and engineering teams. The Head of Gastroenterology will oversee all partner and prescriber relationships, patient experience initiatives, and program growth strategies, driving accountability and excellence throughout the vertical.
This individual will work cross-functionally with internal teams to support strategic expansion, suggest workflow improvements, collaborate on automation initiatives, and strengthen partner engagement, ensuring the GI program scales efficiently, remains compliant, and delivers exceptional outcomes for patients and prescribers.
Key ResponsibilitiesStrategic Leadership & Program Oversight
Serve as the executive lead for all Gastroenterology operations and partnerships.
Own the P&L, growth metrics, and performance indicators tied to revenue, cost, and patient outcomes.
Develop and execute a comprehensive strategy to optimize patient fulfillment, provider engagement, and clinical compliance.
Establish quarterly OKRs, dashboards, and KPIs to track program success and ensure alignment with company objectives.
Account Management & Partner Relations
Lead all prescriber and partner account management within the Gastroenterology program.
Develop and maintain strong relationships with healthcare providers, prescriber networks, pharmaceutical manufacturers and partner organizations to ensure operational alignment and program growth.
Oversee onboarding, communication, and escalation processes for key partners and accounts.
Act as the executive point of contact for gastro pharmaceutical manufacturers, contract renewals, and performance reviews.
Collaborate with Marketing and Client Success to enhance communication strategies and brand representation within the GI segment.
Operational Excellence
Collaborate with Fulfillment, Intake, Patient Support, and Pharmacy Operations teams to ensure seamless daily execution across the Gastroenterology program.
Partner with Engineering and Operations to enhance automation, streamline workflows, and improve overall patient and prescriber experiences.
Monitor and track key performance indicators (KPIs) and service-level agreements (SLAs) to ensure operational teams meet established standards for accuracy, timeliness, and quality.
Work cross-functionally to identify and implement process improvements across intake, verification, and dispensing workflows, ensuring alignment with program objectives and shared service capabilities.
Financial Stewardship
Manage and report on the P&L for the Gastroenterology program, including forecasting, margin optimization, and cost efficiency.
Collaborate with Finance and Data Analytics to deliver dashboards and insights to executive leadership.
Identify financial risks, trends, and opportunities for continuous improvement and revenue growth.
Cross-Functional Collaboration
Work closely with Product, Compliance, Engineering, and Supply Chain to ensure operational excellence.
Partner with Legal and Compliance to maintain adherence to state and federal regulations in all GI-related workflows.
Align closely with Pharmacy Operations and Clinical teams to ensure the delivery of high-quality, compliant patient care.
Leadership & Development
Build, mentor, and lead a high-performing Gastroenterology team, fostering collaboration and accountability.
Empower managers and team members with clear goals, structured career development, and performance feedback.
Promote a culture of innovation, integrity, and continuous improvement.
Key Competencies
Strategic Leadership: Ability to set direction, define metrics, and drive measurable impact across a complex operational ecosystem.
Account Management: Skilled in managing provider networks, prescriber relationships, and partner communications.
Operational Excellence: Deep understanding of pharmacy workflows, automation, and fulfillment operations.
Financial Acumen: Experienced in P&L ownership, forecasting, and margin management.
Cross-Functional Influence: Collaborative leadership style with the ability to align multiple departments toward shared goals.
Data-Driven Decision Making: Ability to interpret metrics and analytics to drive operational performance.
Executive Communication: Excellent communication and presentation skills for internal and external stakeholders.
Qualifications
Education: Bachelor's degree in Healthcare Administration, Business, or related field (MBA or PharmD preferred).
10+ years of leadership experience in healthcare, pharmacy operations, or pharmaceutical account management.
Proven experience managing large-scale programs with a focus on prescriber and patient engagement.
Strong understanding of gastroenterology workflows, specialty pharmacy operations, and clinical compliance.
Demonstrated success in account management and partnership growth within healthcare or life sciences.
Exceptional organizational, analytical, and interpersonal skills.
Ability to travel domestically as needed for executive meetings and site visits.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$49k-108k yearly est. 51d ago
Sr. Manager, Compounding Operations
Hims & Hers
New Albany, OH
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit ***********************************
About the Role:
As the Sr. Manager, Compounding Operations, you will lead a team of Specialists (CAPA/Deviation, Documentation, Validations, & OpEx) that is responsible for meeting and maintaining productivity and quality standards within our compounding operations. You will support a brand-new, state-of-the-art facility that requires experience in scaling the business without compromising quality and compliance. You will be a key leader in daily operations, driving continuous improvement, and increasing building capacity within the labs to meet growing demands.
This role is based onsite in our New Albany, OH facility and will report to the Director of Operations, Non-Sterile Compounding 503A | 503B.
You Will:
Lead and develop a team of functional Specialists supporting CAPA/Deviation, Documentation, Validation, and Operational Excellence
Own productivity, quality, and compliance performance across compounding operations
Support ramp-up and scale of a new, state-of-the-art compounding facility without compromising GMP standards
Drive continuous improvement initiatives to increase lab throughput, efficiency, and capacity
Partner with Quality, Engineering, and Operations to maintain inspection-ready systems in a 503A/503B environment
Identify operational constraints and implement scalable, compliant solutions to meet growing demand
Provide day-to-day leadership presence within operations, ensuring consistent execution and accountability
Establish and monitor KPIs tied to safety, quality, output, and operational excellence
Lead and support validation activities associated with equipment, processes, and facility expansion
Ensure robust documentation practices that support compliance, traceability, and right-first-time execution
Champion a culture of quality, compliance, and continuous improvement across the organization
Act as a key escalation point for operational risks, compliance gaps, and performance challenges
You Have:
8-10 years of operational leadership in the pharmaceutical industry and/or relevant experience in a pharmaceutical manufacturing environment and/or 503A, 503B pharmacy.
Cross-functional team leadership, partnering with Quality, Compliance, R&D, etc. Works well with a team and independently.
Working knowledge of lean leadership tools and practices (Six Sigma, 6S, etc)
Attention to detail in a fast-paced environment.
Working knowledge of USP 795, 797, 800, and/or cGMP
Physical exertion is required. Including, but not limited to, walking, standing, stooping, bending, and lifting up to 50lbs.
Bachelor's Degree preferred or relevant experience
Our Benefits (there are more but here are some highlights):
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
Conditions of Employment:
This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
$102k-146k yearly est. Auto-Apply 5d ago
Compliance and Ops Risk Test Manager - Vice President
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210696026 JobSchedule: Full time JobShift: : Join our team and lead the charge in shaping robust testing strategies that safeguard our firm's interests. As a key player, you'll have the opportunity to drive impactful decisions, enhance compliance, and build strong relationships with senior stakeholders.
As a Compliance and Operations Risk Test Manager in the Testing Center of Excellence, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your role will also involve making impactful decisions that influence operations, financial management, and public image, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across different parts of the firm.
Job responsibilities
* Lead the development and execution of comprehensive testing strategies, ensuring alignment with regulatory requirements and firm policies.
* Oversee the assessment of the control environment, identifying control gaps, verifying control effectiveness, and driving remediation efforts.
* Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes.
* Utilize deep knowledge of risk management practices to make sound decisions that protect the firm's interests and comply with regulatory obligations.
* Foster strong relationships with senior stakeholders, effectively communicating testing strategies and outcomes, and addressing any concerns or issues.
Required qualifications, capabilities, and skills
* 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry.
* Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies.
* Demonstrated expertise in risk management and control evaluation, with a focus on identifying control gaps and driving remediation efforts.
* Advanced proficiency in project management, with a history of delivering results that accelerate business objectives.
* Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes.
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
OhioHealth Doctors Hospital is a progressive facility with the one of the largest DO Medical Training facilities in the area. The pharmacy practice model is mixed with a high degree of clinical services and desire for growth. This position leads the planning, organization, and management of the hospital's pharmacy services in collaboration with the Pharmacy Site Manager. He/She develops and implements appropriate pharmacy policies and practices. The scope of the position is focused on clinical pharmacy services, inclusive of the operations to support it, oversight of the infusion center and relationship with the oncology service line, interface with provider leadership, seated representative to system Pharmacy and Therapeutics Committee and leading local formulary efforts, engaged with the PGY1 Pharmacy Residency program, and matrixed relationship with system clinical services and quality. The position has approximately 30 direct reports (~22.5 FTEs) comprised of acute care clinical pharmacists, pharmacy interns, infusion center pharmacists and technicians, and medication reconciliation technicians.
**Responsibilities And Duties:**
30%
Plans, organizes, leads, and manages all aspects of pharmacy services at both a care site as well as a service line level. Meets expectations for care site pharmacy services requirements by coordinating pharmacy activities between all care site stakeholders such as: medical staffs, nursing staffs, other departments, administration, etc.
20%
Meets hospital and service line strategic goals by developing and revising departmental goals, policies and procedures as well as providing input in the development of system level policies and procedures. Assesses and executes on the implementation of system policies at the care site level. Coordinates activities between different pharmacy department areas, establishes and monitors services to meet customer needs i.e., patients, medical staffs, etc. . Serves as the primary liaison between departments at the care site level and communicates both care site specific and system wide information as appropriate to all teams that the manager is assigned membership.
20%
Secures and retains staff of qualified personnel through recruitment, selection, training, and motivating. Addresses personnel issues to maintain a productive and pleasant work environment. Is primarily accountable for the ongoing evaluation and performance management of all associates with direct line of supervision. Engages the assistance and oversees the input from care site coordinators or team leads who may be contributors to these evaluations and performance improvement activities. Rounds routinely on all associates within the department and reports the results of that rounding to department and system level leadership. May be required to work in a staffing capacity should unusual or pressing circumstances dictate. Does have responsibility to participate in department call rotation.
10%
In conjunction with Ohio Health compliance departments, assures pharmacy compliance with professional standards, TJC standards, state/federal agencies' rules/regulations and any other regulatory agency regulation by interpreting items and taking action to conform. Maintains responsibility to report up to both care site and system level leadership any/all compliance concerns and follow-up to any findings as may be needed. Works with nursing and medical leadership at the care site to coordinate shared compliance accountabilities when collaboration is needed to address or respond to findings.
10%
Assists the department director in developing the department operating budget and monitoring expenses to assure pharmacy financial objectives are achieved. Works closely with the service line business director and care site procurement analysts/buyer on established purchasing and inventory control programs. Responsible for communicating up to care site leadership and system level leadership on the monthly fiscal and staff management reports.
10%
Represents and integrates pharmacy services into hospital's total health care system by actively participating in appropriate committees as assigned at either the care site or the system level. Has primary responsibility for representing the pharmacy service line, along with appropriate designees, as well as reporting out any/all needed communication cascading from this committee work.
**Minimum Qualifications:**
Doctor of Pharmacy: Pharmacy (Required) OPL - Ohio Pharmacists License - Ohio Board of Pharmacy, RPH - Registered Pharmacist - Board of Pharmacy Specialties
**Additional Job Description:**
Registered Pharmacist (Ohio), Advanced degree (M. S. Hospital Pharmacy, M. B. A. ), preferred Hospital Pharmacy Residency or equivalent Experience preferred Business, Clinical Pharmacy, Performance improvement 5 yrs. in health care management.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Pharmacy - Admin
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$45k-57k yearly est. 36d ago
Director of Operations
City Wide Facility Solutions
Columbus, OH
Job Description
Are you a proven B2B sales leader with experience building, coaching, and leading high-performing account management teams? Do you thrive in performance-driven environments where Client retention, growth, and team development define success?
City Wide Facility Solutions of Columbus is seeking a Director of Operations to lead our Facility Solutions Managers and drive client satisfaction, retention, and revenue growth.
This role owns the performance of our client portfolio, leads a team of revenue-generating managers, and ensures City Wide delivers exceptional service while achieving growth and profitability goals. This is an opportunity with a base salary of $80k+ and uncapped commission, designed for a leader who wants real impact and accountability.
Who Are We:
We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America!
Essential Functions
Lead, develop, and manage a high-performing team of Facility Service Managers (FSMs) and operational staff, including hiring, training, and ongoing performance development.
Oversee all aspects of operational and financial performance, including revenue growth, profitability, IC and temporary labor management, and expense control.
Build and maintain strong client relationships to support retention above 90%, oversee new client startups, and ensure service excellence through regular building inspections and CRM data accuracy.
Ensure vendor and Independent Contractor (IC) compliance, quality of service, and alignment with client scopes of work.
Collaborate with sales to identify and drive cross-selling opportunities, with a focus on expanding non-janitorial services.
Maintain a strong field presence by working alongside FSMs weekly, providing coverage as needed, and traveling within the market up to 50%.
The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!
Requirements
You are the Superstar we are looking for if you...
Bachelor's degree or equivalent work experience, with 5+ years in operations, sales, or account management, including team leadership and increasing responsibility.
Proven ability to build and manage client relationships, resolve conflicts, and lead teams to achieve performance goals.
Strong communication skills, both verbal and written, with the ability to influence, coach, and develop others effectively.
Skilled in time management, organization, and prioritization, with the ability to manage multiple tasks and see the "big picture."
Demonstrated professionalism, a positive attitude, and a collaborative approach with clients and internal teams.
Proficient in Microsoft Office Suite and experienced with CRM systems and departmental budgeting.
High aptitude for learning, problem-solving, and improving systems through critical thinking and process awareness.
Benefits
City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.
Job Type: Full-time
Compensation Package: $80,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at *************************************
$80k yearly 16d ago
Chief Operating Officer / Integrator [HT-952223]
Visionspark
Mount Vernon, OH
REPLEX PLASTICS
CHIEF OPERATING OFFICER / INTEGRATOR
THE PERSON
Are you energized by aligning teams, building culture, and turning vision into measurable results? Do you thrive in environments where methodology and execution meet, and where your leadership directly impacts the success of a company? Are you a strategic, people-driven leader with an owner's mindset? If you see yourself as a strong COO / Integrator who is ready to step into the top seat when the time comes then YOU could be the future of Replex Plastics!
Our ideal COO / Integrator personifies:
Integrity & Trustworthiness: This must come first. Without trust and integrity, none of the other qualities will matter, especially in a succession role.
Financial Result Accountability: The COO / Integrator will be managing the P&L, budgets, and overall business health, so financial ownership is a top priority.
A Cultural Champion: Protecting and driving culture is central to being the right COO / Integrator and future Visionary. It shows the business is more than numbers; it's about people.
Original Thinking & Leadership: Once trust, financial accountability, and culture are locked in, innovation and leadership will move the business forward.
High Energy: Energy is crucial, but it supports other factors than leading them. It's the engine that powers integrity, accountability, culture, and innovation.
Our ideal COO / Integrator is a hands-on, accessible, and present leader who communicates clearly, gives and receives feedback openly, and guides the team with honesty, respect, and a balance of high energy and calm composure that inspires confidence even in tough situations. You're strategic and relationally driven, straightforward without sugarcoating, and grounded in integrity, trust, and accountability while maintaining a sense of humor that strengthens culture. With an open-door style, you empower others, avoid micromanagement, invite collaboration, and model empathy, decisiveness, perseverance, and positivity. As a proactive problem solver, you keep a pulse on the market, make concise decisions, and push for continuous improvement with an owner's mindset that drives both financial and cultural success. Above all, you lead by example, holding yourself and others to high standards of excellence, balancing efficiency with care and culture with results-executing today's vision while preparing to step into the role of Visionary leader of Replex Plastics in the near future.
RESPONSIBILITIES
The responsibilities of the COO / Integrator role include, but are not limited to:
Business Operations & Financial Leadership
Run day-to-day operations ensuring efficiency, profitability, and alignment with the Visionary's direction.
Own the P&L: manage budgets, track results, and drive disciplined financial performance.
Review monthly financial statements with the Visionary and approve annual budgets.
Oversee labor hours, capacity planning, and resource allocation to maximize efficiency.
EOS Leadership & Accountability
Lead EOS meetings (Level 10s, quarterlies, and annuals).
Provide LMA (Leadership, Management, Accountability) to the organization.
Transition into running 1:1s with executive team leaders and drive accountability across departments.
Streamline communication from the Visionary to the team through town halls and other touchpoints.
Coach and encourage the executive team members towards their individual success.
People & Culture
Champion company culture, living and modeling Replex Plastics' core values.
Partner with HR to oversee staffing decisions, leadership development, and employee engagement.
Build onto “Replex University”, our platform for training and continuous learning.
Serve as a cultural steward-trustworthy, approachable, and committed to employee growth, wellness, and success.
Continuous Improvement & Systems
Lead ERP system sourcing, implementation, and training for efficiency and scalability.
Drive process improvements, ensuring consistency and alignment across functions.
Evaluate and improve internal systems to support growth and accountability.
Cross-Functional Leadership
Lead the sales function on growth initiatives, pricing strategies, and customer management.
Partner with Marketing on content creation for U.S. and international business lines with the aim to enhance the stream of desirable sales leads.
Work with Operations leadership to drive efficiency, quality, and profitability.
Coordinate with Accounting to enhance KPI and financial reporting, automating routine tasks and highlighting actionable insights.
Strategic Growth & Partnerships
Develop annual sales forecasts and long-term growth plans.
Manage the joint venture in Mexico (Skylight Design) and support global market expansion.
Lead planning and execution of new product development projects.
Review and approve key contracts, vendor agreements, and trade credit applications.
Decision-Making & Investments
Partner with the Visionary on capex and strategic investment decisions.
Manage strategic supplier relationships.
Oversee purchasing of key raw materials.
Ensure decisions are data-driven, timely, and aligned with company goals.
** This is a full-time, in-person position based in Mount Vernon, Ohio. **
QUALIFICATIONS
Required
3+ years at the Director or VP level leading operations and cross-functional departments
3 years' minimum experience of P&L management at the $10M+ revenue level
Direct experience managing 40+ employees with at least 5 direct reports
Manufacturing operations background with a strong production understanding
Hands-on experience with ERP systems, including implementation and daily use
Completion of a Bachelor's degree or higher
Preferred
Experience leading at the C-suite level
ERP training experience
P&L management experience at $15-$20M scale
Experience creating and sustaining strong partnerships with customers and vendors
Industrial Sales experience with long-term client relationships
Desired
Mechanical or technical background
Experience as an EOS Integrator
Advanced certifications (Six Sigma, Lean, Black Belt, etc…)
Familiarity with costing/pricing models
Bachelor's degree in STEM related disciplines
THE COMPANY - REPLEX PLASTICS
Replex Plastics is an American based company, started in 1991, based out of central Ohio. We manufacture high quality, 3D optical plastic components from sheets using technologically advanced industrial thermoforming, physical vapor deposition, robotic painting, and CNC machining. We currently export to 13 different countries around the globe, accounting for 20% or more of our sales. We stand behind our products and don't leave customers unhappy. We minimize quality defect and errors by running all operations according to “The Replex Way Manual”, which is certified to ISO9001:2015 international standards. We enhance the ability for people to enjoy life by manufacturing products that increase their safety and security. We focus on making the world a brighter, safer and more sustainable place through the work we do every day
WHY WORK WITH US?
At Replex Plastics, you're not just stepping into a leadership role, you're stepping into the future. This is a rare opportunity to work alongside a seasoned Visionary, gain invaluable mentorship, and build toward one day running the company yourself. We're looking for someone who wants more than a job; we're looking for a leader who wants to make a legacy.
Here's what makes Replex Plastics a unique place to grow your career:
Autonomy & Trust - You'll have the freedom to lead with independence, make decisions, and drive results without being micromanaged.
Employee-First Culture - We care deeply about our people, fostering a positive, supportive environment with high engagement and interaction at all levels.
Continuous Learning & Growth - With Replex University and our commitment to career development, you'll always have opportunities to grow and improve.
Mentorship & Leadership - You'll work directly with the Visionary, gaining firsthand knowledge and experience as you prepare to eventually step into that seat.
A Winning, Profitable Team - We're a financially strong company with a track record of success, supported by a collaborative, high-performing executive team.
Rewards & Recognition - From employee bonuses to team celebrations, we recognize and reward the contributions that drive our success.
Future Opportunity - This role isn't just about today; it's about becoming the next Visionary leader of Replex Plastics.
Core Values:
Replex C.A.R.E.S.
Continuous self-improvement and growth for everyone at Replex Plastics.
Accountability for commitments made. This means we go the extra mile when we need to, so as to uphold the commitments we make to customers, employees and vendors.
Relationships - We build trust through honesty and integrity. We want customers, employees and vendors for life.
Excellence in everything we do. If we can't do the job with excellence, we will not do it at all.
Service the customer above all else. At the end of the day, if we do not service our customers well, we will fail as a business. For this reason, we always put servicing the customer first in our priorities.
Salary: 115K-150K + negotiable incentive based upon performance
Benefits: Medical, Dental, Vision, 401K, PTO
Do you see yourself as a future owner, not just an operator? If you're an entrepreneur at heart who's ready to lead a thriving company into its next chapter, we want to hear from you
!
JOB CODE: Replex Plastics
$86k-155k yearly est. 60d+ ago
Medical Director- Long Term Support and Service (LTSS)
Carebridge 3.8
Columbus, OH
Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program.
How will you make an impact:
* Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data.
* Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules.
* Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations.
* Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations.
* Supports clinicians to ensure timely and consistent responses to members and providers.
* Provides guidance for clinical operational aspects of a program.
* Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians.
* May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations.
Minimum Requirements:
* Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA).
* Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US.
* A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
* For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. *
* Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.*
Preferred Skills, Capabilities and Experiences:
* Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred.
* 1-2 years Utilization Management experience strongly preferred.
* Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$37k-72k yearly est. Auto-Apply 60d+ ago
Deputy Director
Licking County, Oh 3.6
Heath, OH
Deputy Director Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 11/14/2025 Position Location: 783 Irving Wick Drive West, Heath, Ohio 43056 Position Description:
Duties:
* Demonstrates regular and predictable attendance.
* Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government.
* Assigns work and evaluates employee performance; receives and resolves employee issues according to established guidelines; approves timesheets and leave requests; schedules shifts and ensures coverage for call offs; recommends and/or issues corrective action as necessary. Participates in interviewing and makes recommendations for hiring of employees in conjunction with the 911 Coordinator and EMA Director. Actively involved in employee and/or labor relations and contract negotiations.
* Ensures that the 911 Coordinator is in compliance with state and federal rules for PSAP operations.
* Point of contact for employees call-offs for the specific shift that is being supervised. Coordinates filling shifts and ensures it is filled.
* Develops and manages the 911 Center budgets. Monitors Expenditures.
* Recommends contracts and agreements to the EMA Director in relation to the 911 Center.
* Oversees, maintains and updates a variety of dispatch records as required; Ensures current licensures for the department are in compliance with Federal Communications Commission (FCC) regulations.
* Develops short- and long-term plans and strategies for Enhanced 911 and communications.Promote awareness among the citizens of the district as to the use of the 911 emergency telephone system. Coordinates with all law enforcement, fire and medical agencies in all matters pertaining to the 911emergency telephone system, and provides periodic informational updates to all local jurisdictions and local agencies.
* Oversees, monitors and maintains a variety of dispatch equipment including computer-aided dispatch (CAD) system, automated telephone system, and radio system; works with other County/City staff and outside agencies to ensure systems are working properly. Monitors new developments within the communications industry and recommends updates to the system as enhancements are developed.
* Researches, investigates and resolves inquiries, concerns and complaints sensitive in nature.
* Assesses needs and makes recommendations for training to Shift Supervisor/Training and QA and assists in the development of training.
* Acts as the liaison between the 911 Center and County/City Fire, EMA and related personnel on technical issues.
* Researches, investigates and resolves inquiries, concerns and complaints. Keeps 911 Coordinator advised as necessary.
* Acts as departmental designee for Public Record Requests.
* In emergency situations may back up 911 dispatchers. May be assigned EMA duties during planned or unplanned events.
* Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures.
* Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training.
Program: 911 Operations Brief Description:
Manages and oversees the day to day operations of the Licking County Regional Communications Center (LCRCC)/911 Center. Ensures the County is in compliance with all federal, state, and local laws pertaining to the LCRCC. Identifies areas of improvement and implements changes to be in compliance with federal, state and local laws.
Job Prerequisites:
Minimum Qualifications:
Bachelor's Degree from a four-year college or university; and three (3) to five (5) years related experience and/or training; a minimum of two (2) years supervisory experience; or equivalent combination of education and experience.
Additional Qualifications (Agency/Dept. Qualifications):
Management experience in a dynamic environment.
Prior Dispatch experience preferred.
Leadership.
Organizational ability.
Proficiency in Microsoft Word, Excel and other related software.
Computer Aided Dispatch Systems*
Consoles and tone boards and paging systems*
Minor computer programming is essential.
Effective written and oral communication skills.
Contributes to building a positive team environment and applies conflict resolution skills as necessary.
Possesses excellent interpersonal and multi-tasking skills.
Ability to manage a fast pace, potentially stressful environment.
Ability to be covered under the county fleet vehicle liability insurance policy.
Ability to obtain and maintain certifications listed below.
CERTIFICATES, LICENSES, REGISTRATIONS
Law Enforcement Automated Data System (LEADS) Certified (must acquire within 30 days of hire)
CPR, PRO-QA, EMD, EPD & EFD Certification*
FEMA IS100, 200, 300, 400, 700 & 800
FEMA Professional Development Series & Advanced Professional Development Series (APS)*
Emergency Numbers Professional (preferred)
Valid Ohio Driver's License
* may be acquired after hire and within six (6) months of employment
may be acquired after hire and within one (1) year of employment
* may be acquired after hire and within two (2) years of employment
Application Procedure:
Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at ********************** Applications can be submitted directly online or e-mailed to [email protected] or faxed to ************.
Compensation:
Salary: $90K+ based on experience
About UFA:
Licking County is an Equal Opportunity Employer.
Job Type: Full Time Pay Type: Salary
$90k yearly 60d+ ago
Operations Manager
Scene 75 Columbus Entertainment Center 3.7
Dublin, OH
Job Description
Operations Manager Type - FT Salary
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting.
Job Summary:
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations.
Accountabilities:
Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service.
Maintain accurate records of employee attendance and performance metrics on a daily basis.
Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions.
Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies.
Principal Duties and Responsibilities:
Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards.
Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations.
Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise.
Skills/Competencies Required:
Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment.
Excellent attention to detail and a commitment to operational excellence.
Passion for hospitality and delivering exceptional customer service.
Effective time management skills and the ability to prioritize tasks in a fast-paced environment.
Strong communication skills, with the ability to motivate and inspire a diverse team.
Education, Qualifications, and Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
Must have at least one year of management or supervisory experience.
Experience in Restaurant/Food & Beverage Management is required.
Must be able to work weekends and holidays.
Must be able to work up to 45 hours per week, available every weekend.
Able to stand for long periods of time.
Able to lift 39lbs unaided.
Valid driver's license required.
Authorized to work in the United States.
Five Star Parks Benefits Overview
At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria.
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!
$41k-68k yearly est. 12d ago
Director of Operations
Wisconsin Coach Lines Inc.
Ashville, OH
Job Title: Director of Operations Job Type: Full Time (on site 5 days/week) Education Level: College Degree preferred but not required Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract*
Summary
Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director of Operations will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth-oriented and forward-thinking. The incumbent will report to the General Manager.
Responsibilities:
* Interface with both customers and Coach USA staff (dispatchers/drivers)
* Must be knowledgeable of all gates and routes
* Will communicate with central dispatch when necessary
* Ensure employees are following proper policies and procedures
* Responsible for maintaining operational budgetary requirements and apply solid business principles
* Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate
* Audits all operational documentation, including work tickets against dispatch day sheet/ schedule
* Reviews and adjust schedules to assure efficiency and vehicle and operator availability.
* Assigns operators and vehicles to routes and schedules, coordinating last minute changes accordingly
* Forwards safety items to Maintenance Department
* Recommends and processes disciplinary action, when appropriate, to General Manager.
* Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution
Requirements:
* Strong written and verbal communication skills
* Must be self-motivated
* Ability to demonstrate problem-solving and decision-making skills
* Ability to lead and work independently as well as in a group environment
* Applicable computer experience and skills
* Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers
* Must have the ability to evaluate and determine proper action in situations that may pose a safety risk
* Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies
* Must have the ability to learn, understand and follow all public transit routes/schedules
* Ability to work in a fast-paced, ever-changing environment
* CDL preferred but not required
Interested candidates can apply at *****************
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
$65k-118k yearly est. 14d ago
CEN State Affiliate Director
CCV 4.3
Columbus, OH
The Christian Education Network (CEN) State Affiliate Director is responsible for overseeing the expansion of state partnerships, creation of a marketing strategy for network growth, developing school partnerships, providing accountability to state affiliates, and creating strategies for expanding the national scholarship granting organization (SGO) network.
Reports to: CEN ExecutiveDirector
Hours: Monday-Friday, 8:00am to 4:30pm
Compensation: Full-time, Salaried/Exempt
Location: CCV Office in Columbus, Ohio, with Occasional Statewide Travel
Benefits: PTO (Paid Time Off), 10 Paid Holidays, Monthly Cell Phone Allotment, Mileage, Health, Vision, and Dental Insurance (CCV covers 75% of premium), Life Insurance, 3% Match on Retirement Plan Available after 1 Year
Key Responsibilities
Support the growth and expansion of CEN affiliate networks across the country.
Cooperate with CEN Director to identify, onboard, and support state affiliate networks.
Create systems for developing state networks, providing guidance for establishing state-level goals related to policy advocacy, SGO growth, and school planting.
Provide accountability for meeting all state-level goals.
Assist states with implementing the CEN SGO marketing strategy.
Provide the CEN board of directors with all requested reports. Implement any policies or actions given by the board.
Prepare an annual report to stakeholders.
Other duties as assigned.
Job Qualifications & Requirements
Skills and Experience
Undergraduate degree required.
3-5+ years of Christian school leadership or other managerial experience.
Ability to create and implement systems that will spur growth and effectiveness of each state affiliate.
Proficiency managing databases and producing accurate reports.
Effective written and oral communicator.
Ability to create and meet deadlines.
Character and Spiritual
Mature Christian, currently attending or pursuing attendance in a local church.
Agreement with and adherence to CCV's Statement of Faith and Code of Conduct.
Demonstrated commitment to CCV's mission and position on Core Issues.
Ability to work discreetly with confidential information.
Trustworthy, responsible, tactful, diplomatic, and focused on building consensus rather than emphasizing differences.
Maintain a high level of professionalism focused on client/constituent relationships.
$35k-45k yearly est. 21d ago
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