Executive Directors of Operations are top management employees of a nonprofit. They manage the whole operations of the company. They set annual strategic goals to bring the company closer to its vision. They oversee all of the company's programs and ensure that these programs are in line with the company's vision and mission. They also ensure that the partnerships formed with other organizations remain strong. As leaders, they are expected to motivate and inspire the employees to work well together. Executive Directors of Operations represent the company in external events, industry functions, and other activities.

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Executive Director Of Operations Responsibilities

Here are examples of responsibilities from real executive director of operations resumes representing typical tasks they are likely to perform in their roles.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Design, implementation and parental oversight of local operational policies and processes.
  • Assure high-level supply chain management for distribution logistics purposes and direct clientele relations.
  • Advance to increasingly responsible positions, culminating in management role with oversight of company operations.
  • Direct $2.4 billion facility with over 1,200 associates to administer effective technology distribution and third-party logistics functions.
  • Develop numerous tactics, techniques and procedures necessary for the successful employment of reconnaissance aircraft supporting military combat forces.
  • Exploit data from airborne reconnaissance platforms and ensure senior decision makers; maintain information superiority to prosecute combat operations.
  • Reduce payroll costs; implement cross-training programs for better utilization of food and beverage personnel resulting in improve member satisfaction.
  • Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
  • Maintain the companies QuickBooks accounting program for accounts receivables and accounts payables.
  • Ensure all operations are in accordance with FAA guidelines pursuant to HAZMAT-Air regulations, D.O.T ,
  • Monitor air traffic control, weather, airfield and airspace management, life support and FAA liaison operations.
  • Decrease spread of infections with hand hygiene per CDC/WHO guidelines (more stringent than CMS).
  • Exploit data from airborne reconnaissance platforms and ensure senior decision makers; maintain information superiority to prosecute combat operations.

Executive Director Of Operations Job Description

When it comes to understanding what an executive director of operations does, you may be wondering, "should I become an executive director of operations?" The data included in this section may help you decide. Compared to other jobs, executive directors of operations have a growth rate described as "as fast as average" at 6% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of executive director of operations opportunities that are predicted to open up by 2028 is 150,600.

An executive director of operations annual salary averages $131,945, which breaks down to $63.44 an hour. However, executive directors of operations can earn anywhere from upwards of $85,000 to $203,000 a year. This means that the top-earning executive directors of operations make $114,000 more than the lowest-earning ones.

It's hard work to become an executive director of operations, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an operations director, operations manager, managing director, and area director.

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5 Executive Director Of Operations Resume Examples

Executive Director Of Operations Skills and Personality Traits

We calculated that 13% of Executive Directors Of Operations are proficient in Operations Management, Customer Satisfaction, and Financial Management. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Executive Directors Of Operations that have these skills listed on their resume here:

  • Operations Management, 13%

    Experience in many aspects of operations management including Accounts receivable-payable.

  • Customer Satisfaction, 8%

    Implemented performance incentives and accountability reviews of two direct reporting property managers that greatly increased customer satisfaction and tenant referrals.

  • Financial Management, 8%

    Introduced financial management tools and taught entrepreneurial skills with NYU professor partnership.

  • Oversight, 7%

    Advanced to increasingly responsible positions, culminating in management role with oversight of company operations.

  • Medicare, 7%

    Accredited the hospital by the Joint Commission on Accreditation of Health Care Organizations, Puerto Rico Department of Health and Medicare.

  • Home Health, 6%

    Inform CEO on current trends, problems, and activities in the home health care field to facilitate policy making.

Choose From 10+ Customizable Executive Director Of Operations Resume templates

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"operations management," "customer satisfaction," and "financial management" aren't the only skills we found executive directors of operations list on their resumes. In fact, there's a whole list of executive director of operations responsibilities that we found, including:

  • The most important skills for an executive director of operations to have in this position are communication skills. In this excerpt that we gathered from a executive director of operations resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a executive director of operations in order to "provide guidance and resource authority to department managers to foster communication, process improvement, and strategic implementation towards casino objectives. "
  • Another trait important for fulfilling executive director of operations duties is leadership skills. According to a executive director of operations resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here's an example of how executive directors of operations are able to utilize leadership skills: "provided senior leadership, oversight and management in sr. pastor s absence. "
  • Another skill that is quite popular among executive directors of operations is management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a executive director of operations resume: "top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "designed and implemented a more efficient management systems to restructure and modernize operations. "
  • A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing executive director of operations responsibilities. This resume example shows just one way executive directors of operations use this skill: "top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical executive director of operations tasks: "developed and implemented all training programs for asp solutions, including application and train-the-trainer programs. "
  • Yet another important skill that an executive director of operations must demonstrate is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. This is clearly demonstrated in this example from an executive director of operations who stated: "applied dynamic leadership prioritization and project management skills toward consistently achieving critical deadlines while maintaining superior quality standards. "
  • See the full list of executive director of operations skills.

    We've found that 63.0% of executive directors of operations have earned a bachelor's degree. Furthermore, 19.6% earned their master's degrees before becoming an executive director of operations. While it's true that most executive directors of operations have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every eight executive directors of operations did not spend the extra money to attend college.

    Those executive directors of operations who do attend college, typically earn either business degrees or management degrees. Less commonly earned degrees for executive directors of operations include finance degrees or accounting degrees.

    Once you're ready to become an executive director of operations, you should explore the companies that typically hire executive directors of operations. According to executive director of operations resumes that we searched through, executive directors of operations are hired the most by Atria Senior Living, JPMorgan Chase & Co., and Bank of America. Currently, Atria Senior Living has 23 executive director of operations job openings, while there are 23 at JPMorgan Chase & Co. and 8 at Bank of America.

    If you're interested in companies where executive directors of operations make the most money, you'll want to apply for positions at Billings Clinic, Novartis, and Kaiser Permanente. We found that at Billings Clinic, the average executive director of operations salary is $178,078. Whereas at Novartis, executive directors of operations earn roughly $172,734. And at Kaiser Permanente, they make an average salary of $172,123.

    View more details on executive director of operations salaries across the United States.

    Some other companies you might be interested in as a executive director of operations include United States Army Corps of Engineers, JPMorgan Chase & Co., and Bank of America. These three companies were found to hire the most executive directors of operations from the top 100 U.S. educational institutions.

    For the most part, executive directors of operations make their living in the health care and finance industries. Executive directors of operations tend to make the most in the finance industry with an average salary of $168,086. The executive director of operations annual salary in the hospitality and health care industries generally make $125,263 and $120,858 respectively. Additionally, executive directors of operations who work in the finance industry make 28.1% more than executive directors of operations in the transportation Industry.

    The three companies that hire the most prestigious executive director of operationss are:

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    What Operations Directors Do

    Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

    In this section, we take a look at the annual salaries of other professions. Take operations director for example. On average, the operations directors annual salary is $27,895 lower than what executive directors of operations make on average every year.

    While their salaries may differ, one common ground between executive directors of operations and operations directors are a few of the skills required in each craft. In both careers, employees bring forth skills like customer satisfaction, financial management, and oversight.

    There are some key differences in responsibilities as well. For example, an executive director of operations responsibilities require skills like "operations management," "home health," "rehabilitation," and "nursing home." Meanwhile a typical operations director has skills in areas such as "customer service," "continuous improvement," "patients," and "product development." This difference in skills reveals how truly different these two careers really are.

    Operations directors receive the highest salaries in the finance industry coming in with an average yearly salary of $120,460. But executive directors of operations are paid more in the finance industry with an average salary of $168,086.

    The education levels that operations directors earn is a bit different than that of executive directors of operations. In particular, operations directors are 5.3% less likely to graduate with a Master's Degree than an executive director of operations. Additionally, they're 1.1% less likely to earn a Doctoral Degree.

    What Are The Duties Of an Operations Manager?

    Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

    Now we're going to look at the operations manager profession. On average, operations managers earn a $55,051 lower salary than executive directors of operations a year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both executive directors of operations and operations managers are known to have skills such as "customer satisfaction," "oversight," and "project management. "

    But both careers also use different skills, according to real executive director of operations resumes. While executive director of operations responsibilities can utilize skills like "operations management," "financial management," "medicare," and "home health," some operations managers use skills like "customer service," "continuous improvement," "powerpoint," and "loss prevention."

    It's been discovered that operations managers earn lower salaries compared to executive directors of operations, but we wanted to find out where operations managers earned the most pay. The answer? The technology industry. The average salary in the industry is $96,779. Additionally, executive directors of operations earn the highest paychecks in the finance with an average salary of $168,086.

    On the topic of education, operations managers earn lower levels of education than executive directors of operations. In general, they're 10.9% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.

    How a Managing Director Compares

    A Managing Director oversees workflow and progress, making sure that all operations align within the company or organization's mission or set of goals. They are responsible for crafting strategies, devising effective business plans, and executing guidelines that would nurture a company's growth, and as well as to be the driving force that would direct employees to the company's objectives. Furthermore, a Managing Director must coordinate with those in a higher position, such as the members of the board.

    Let's now take a look at the managing director profession. On average, these workers make lower salaries than executive directors of operations with a $2,255 difference per year.

    Using executive directors of operations and managing directors resumes, we found that both professions have similar skills such as "financial management," "oversight," and "project management," but the other skills required are very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from executive directors of operations resumes, they are more likely to have skills like "operations management," "customer satisfaction," "medicare," and "home health." But a managing director might have skills like "healthcare," "portfolio," "customer service," and "financial services."

    Managing directors make a very good living in the finance industry with an average annual salary of $177,065. Whereas executive directors of operations are paid the highest salary in the finance industry with the average being $168,086.

    When it comes to education, managing directors tend to earn similar education levels than executive directors of operations. In fact, they're 1.6% more likely to earn a Master's Degree, and 0.6% more likely to graduate with a Doctoral Degree.

    Description Of an Area Director

    Area directors oversee the operations of the company in a particular area. They manage the company's presence in their assigned area. Area directors come up with strategies so that their area meets company goals. They manage the company's performance in their area, from sales to marketing to finance to human resources. Area directors are expected to have in-depth knowledge of the situation and the context in the area they handle. They should be able to identify strengths and areas for improvement in their area. As such, they would be able to capitalize on their strengths and address their areas for improvement. Overall, area directors are responsible for the fulfillment of the company's vision in their area.

    Now, we'll look at area directors, who generally average a lower pay when compared to executive directors of operations annual salary. In fact, the difference is about $31,512 per year.

    While their salaries may vary, executive directors of operations and area directors both use similar skills to perform their jobs. Resumes from both professions include skills like "customer satisfaction," "financial management," and "oversight. "

    Each job requires different skills like "operations management," "rehabilitation," "project management," and "nursing home," which might show up on an executive director of operations resume. Whereas area director might include skills like "customer service," "patients," "compassion," and "direct supervision."

    In general, area directors make a higher salary in the health care industry with an average of $110,804. The highest executive director of operations annual salary stems from the finance industry.

    Area directors reach similar levels of education when compared to executive directors of operations. The difference is that they're 4.2% more likely to earn a Master's Degree less, and 0.8% less likely to graduate with a Doctoral Degree.