Executive Housekeeper job description

If you are a hospitality professional who demonstrates a passion for excellence, takes ownership, and believes in empowering your team?
Please apply now!


The HOUSEKEEPING MANAGER
oversees a variety of housekeeping functions to ensure the smooth running of the daily operation of the Housekeeping Department. It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase the revenue and profitability of the company.


HOUSEKEEPING MANAGER
RESPONSIBILITIES:


Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host Inform the Executive Housekeeper of any Guest-related issues, resolving these issues according to Service Standards; follow up on any special requests from Guests. Ensure that all logs are signed and up-to-date in the designated housekeeping areas, follow up & keep track of all special cleaning matrixes including cleaning of curtains, carpet shampoo, furniture, shower head sanitation, etc. Regularly inspect Housekeeping areas including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected accordingly and reported


HOUSEKEEPING MANAGER
QUALIFICATIONS:


A required minimum of 2 years plus experience as a Housekeeping Manager or similar position, within a 5 Star hospitality environment, and experience Must have experience in leading a multi-cultural team. Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills the ability to speak an additional language is an advantage. US Citizen, fully vaccinated Must have excellent knowledge of all Public Health Policies


HOUSEKEEPING MANAGER BENEFITS:


Comprehensive benefits packages include affordable health care options 401k with company matching funds Travel and cruise rewards Full transportation reimbursement & more.


Mandatory Requirements for Employment


Ability to provide proof of eligibility to work in the United States Ability to satisfactorily pass a pre-employment drug test. This includes testing for Marijuana and other controlled substances. We are a Drug Free Workplace

300 Korean Veterans Blvd. - Nashville, Tennessee 37201

YOU BELONG AT DRURY HOTELS.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $1600/year (we succeed together!) based on hotel results
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2022) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 17 years in a row (that's a record!)

BASIC FUNCTION & JOB DUTIES:

Under general supervision, assists the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers.

GENERAL KNOWLEDGE, SKILL AND ABILITY :

Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations.

Rise. Shine. Work Happy. Apply Now.

Come Join Our Team!


Currently, we are looking for a top-performing
Executive Housekeeper
.

We're looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You'll lead the housekeeping team, ensure team members comply with high cleanliness and sanitation protocol standards, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. We highly encourage you to apply if you have excellent communication skills and leadership experience.


What is in it for YOU?



All Associates:


ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you! Vacation/ Personal days & Holiday pay Access Perks Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more! Brand Travel Discounts for Travel and Food & Beverage Online Training Courses Referral Program and Bonus Direct Deposit Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards


Full-Time Associates:


Medical, Dental, Vision Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Day Care Flex Spending account Flexible Health Care Spending Account Wellness Program- For those who have Medical on our Anthem plan 401K with a Company match! Jury Duty Leave Bereavement Leave


Some Key Areas of Responsibility include:


Develop, maintain & enforce the Housekeeping Standard of Operations Communicate with all Managers/Directors about the needs of each outlet or facility Assist in setup & maintain a solid vendor base Create and maintain daily, weekly & monthly reports Perform billing and A/P functions Forecast and manage payroll Oversee inventory and manage quality control Manage associates: interview, hire, train, counsel, and evaluate performance Train associates Inspect facilities Communicate all pertinent information to department staff Perform hands-on housekeeping duties when needed


Requirements:


High school diploma or equivalent GED Experience in customer service Excellent interpersonal and multi-tasking skills Strong computer skills, including Microsoft Office Suite Organizational and follow-up skills Supervisory, leadership, management, and coaching skills Requires a high degree of problem-solving abilities Requires excellent oral and written communications skills Ability to get along well with others, demonstrate flexibility and patience, work as a member of a team Professional demeanor in both mannerism and appearance Maintain proper associate uniform standards and footwear which are slip resistant, enclosed toe, and heel Must occasionally lift and/or move up to 35 pounds, use of hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear Applicants must be able to work weekends & holidays.
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates' attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.


EOE/Drug-Free Workplace.