What does an executive housekeeper do?
An executive housekeeper is responsible for supervising the housekeeping operations and delegating tasks to the housekeeping staff. Executive housekeepers inspect the maintenance of the facilities within their assigned areas, ensuring that the cleaning duties are done efficiently. They also check all the cleaning tools and equipment, call for repairs for any inconsistencies, and request for replacement on defective items. An executive housekeeper must have excellent communication and leadership skills, creating reasonable housekeeping schedules and maximize the productivity of the whole housekeeping department.
Executive housekeeper responsibilities
Here are examples of responsibilities from real executive housekeeper resumes:
- Participate and help in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency.
- Lead a team of multinational housekeepers, laundry attendants and public space attendants to continuously improve cleanliness and productivity.
- Communicate with all departments regarding any and all matters relate to housekeeping and cleanliness of property including all public spaces.
- Coordinate and execute special projects, such as VIP upgrades for large site inspections and group business.
- Plan and schedule proper staffing accordingly for all special events as in conventions, groups, VIP's.
- Implement policies and procedures to ensure that acceptable standards are met with OSHA, JCAHO, local and state regulations.
- Train and oversees employee compliance with OSHA standards regarding proper usage and dilution of chemical products, equipment safety and usage ,
- Acknowledge budget and payroll guidelines to ensure that each area of responsibility operates within establish cost while providing maximum service.
- Work with guest to make their stay pleasurable with no issues or problems.
Executive housekeeper skills and personality traits
We calculated that 19% of Executive Housekeepers are proficient in Guest Rooms, Cleanliness, and Quality Standards.
We break down the percentage of Executive Housekeepers that have these skills listed on their resume here:
- Guest Rooms, 19%
Collaborated with Guest Services in presenting guest rooms and providing customized amenities according to individual guest profile.
- Cleanliness, 16%
Communicated with all departments regarding any and all matters related to housekeeping and cleanliness of property including all public spaces.
- Quality Standards, 9%
Manage the overall operations of the housekeeping and laundry departments to ensure maximum department productivity and service quality standards.
- Customer Service, 6%
Led the daily operations of the housekeeping department Ordered all hotel inventory Spearheaded a customer service project that effectively resolved customer complaints
- Guest Complaints, 6%
Addressed guest complaints regarding housekeeping services in a professional and diligent manner to guarantee guest satisfaction.
- Guest Service, 5%
Managed operating expenses to minimize costs while providing excellent guest services and maintaining operational par levels of supplies
Most executive housekeepers use their skills in "guest rooms," "cleanliness," and "quality standards" to do their jobs. You can find more detail on essential executive housekeeper responsibilities here:
The three companies that hire the most executive housekeepers are:
- Hyatt Hotels79 executive housekeepers jobs
- Drury Hotels50 executive housekeepers jobs
- Hersha Hospitality24 executive housekeepers jobs
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Compare different executive housekeepers
Executive housekeeper vs. Janitorial supervisor
A janitorial supervisor acts as an overseer to the janitorial staff. Their job is to monitor and assist day-to-day work, schedule shifts, and work hours with other crew members. They may also make a weekly report, conduct evaluations, and review performance records. They sometimes give recommendations to human resources for promotions and dismissals. As a supervisor, they must have leadership skills and know how to communicate well with staff.
While similarities exist, there are also some differences between executive housekeepers and janitorial supervisor. For instance, executive housekeeper responsibilities require skills such as "guest rooms," "quality standards," "customer service," and "guest complaints." Whereas a janitorial supervisor is skilled in "minor maintenance," "safety procedures," "ventilation," and "work ethic." This is part of what separates the two careers.
Janitorial supervisors earn the highest salaries when working in the finance industry, with an average yearly salary of $32,178. On the other hand, executive housekeepers are paid more in the hospitality industry with an average salary of $38,049.On average, janitorial supervisors reach similar levels of education than executive housekeepers. Janitorial supervisors are 1.5% less likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.Executive housekeeper vs. Building coordinator
Each career also uses different skills, according to real executive housekeeper resumes. While executive housekeeper responsibilities can utilize skills like "guest rooms," "cleanliness," "quality standards," and "customer service," building coordinators use skills like "hvac," "prototype," "office equipment," and "facilities management."
Building coordinators earn a higher average salary than executive housekeepers. But building coordinators earn the highest pay in the professional industry, with an average salary of $56,384. Additionally, executive housekeepers earn the highest salaries in the hospitality with average pay of $38,049 annually.building coordinators earn higher levels of education than executive housekeepers in general. They're 6.6% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Executive housekeeper vs. Buildings and grounds director
The required skills of the two careers differ considerably. For example, executive housekeepers are more likely to have skills like "guest rooms," "cleanliness," "quality standards," and "customer service." But a buildings and grounds director is more likely to have skills like "plumbing," "hvac," "business development," and "safety committee."
Most buildings and grounds directors achieve a higher degree level compared to executive housekeepers. For example, they're 8.8% more likely to graduate with a Master's Degree, and 0.7% more likely to earn a Doctoral Degree.Executive housekeeper vs. Janitor supervisor
Even though a few skill sets overlap between executive housekeepers and janitor supervisors, there are some differences that are important to note. For one, an executive housekeeper might have more use for skills like "guest rooms," "cleanliness," "quality standards," and "customer service." Meanwhile, some responsibilities of janitor supervisors require skills like "janitorial services," "building floors," "safety procedures," and "clean windows. "
In general, janitor supervisors earn the most working in the manufacturing industry, with an average salary of $31,364. The highest-paying industry for an executive housekeeper is the hospitality industry.The average resume of janitor supervisors showed that they earn similar levels of education compared to executive housekeepers. So much so that theyacirc;euro;trade;re 0.5% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.2%.Types of executive housekeeper
Updated January 8, 2025
