Top 50 Executive Skills

high Demand

• Developed, implemented and enforced company policies and procedures, which streamlined processes and increased utilization of resources.
• Assisted Department Managers in communicating information regarding Company policies and procedures.
• Unlock buildings/doors after checking identification and compliance with company policies.
• Assisted in developing and implementing company policies and procedures.
• Answered questions regarding company policies and procedures.

• Assisted in promoting and monitoring compliance to Company policies and procedures related to theft prevention, safety and inventory control.
• Inspected portfolio of free market and rent stabilized units to ensure compliance with appropriate codes, company policies and standards.
• Used HP Service Desk tool to raise multiple level tickets and following the proper company policies to resolve issues.
• Analyzed monthly performance reviews with managerial staff and traveled to satellite offices to ensure compliance with company policies.
• Provided orientation for new employees, relaying the importance of compliance with company policies and procedures.

• Comply with federal, state, and company policies, procedures, and regulations.
• Assist in on-boarding/training and integrating new hires to company policies, and daily processes.
• Ensured compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Train workers in proper operational procedures and functions and explain company policies.
• Adhered to all company policies procedures and safety standards.

• Trained new employees on company policies and procedures.
• Conducted research on company policies when need arose.
• Update internal databases with notes/actions regarding communication with clients that is compliant with company policies and procedures.
• Assured that daily activities paralleled company policies and procedures.Met and adhered to all corporate training prerequisites.
• Handle 3PL logistics and delivery issues, monitor compliances with parent company policies.

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high Demand

• Established and implemented innovative business development strategies leading to increased sales for global industry leading supply chain organizations.
• Supported several executives at State Farm Insurance Company Agency Field Office and Multicultural Business Development Group.
• Implement a business development pipeline, while providing introductions and coordinating industry contacts.
• Create business development proposals for physicians' groups and hospital-based clinical profit centers.
• Assessed existing business development and workload processes, standardized and streamlined.

• Leveraged deep professional networks to provide business development opportunities.
• Restructured finance, operations, sales, marketing and business development strategies to bring B2B fleet services company to profitability.
• Directed daily operations for banking, including all banking activities, business development, customer service, and credit analysis.
• Consulted with Chief Financial Officer and Business Development Unit, writing client contracts in role of Contracts Administrator.
• Carried out Small Business Development Plan in order to enhance job performance and meet company objectives.

• Mentored colleagues on business development and how I could help them with their complex patients.
• Led the Bank's Martin County managers and lenders in their business development activities.
• Supported new business development through marketing to brokers, sales to prospects.
• Contract Recruiter, Project Manager and Business Development Professional, various clients,
• Added a level of business development that rarely gets addressed.

• Managed a team of 6 commercial and business development bankers and 3 assistants Growing portfolio and banking operation denovo
• Initiated realtor business development training which resulted in the creation of 17 strategic alliances between 14 separate real estate offices.
• Designed business development and capture program creating over 16 strategic alliances with individual realtors and real estate offices.
• Fund acquisition, grant writing, member recruitment, presentation, contract negotiation, business development.
• Top Business Development Associate award for North East Region 2004, 2005, 2006

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high Demand

• Project Management function include managing a project as a sub-consultant.
• Established company's software development process and project management office.
• Represented Program/Project Management on all calls tracking project status.
• Project Management Internal Audit Business Process Improvement Standard Operating Procedures
• Designed effective project management system.

• Provide project management for conferences and incentive programs, (domestic and international), for internal and external partners.
• Partnered with companies and their campaign ambassadors in the planning and project management of the overall Work Place Giving campaign.
• Provided support and guidance to IESC s project management teams to create successful implementation strategies to achieve high impact.
• Engaged in project management with the executive chef, EBC program managers, client and serving staff.
• Trained 30 Project Managers and 4 Directors on project management and application development according to Agile.

• Assist with the development of project management plans as well as manage and report on progress.
• Created and Monitored Project Management Plans for all applicable Technical Performance Measures (TPM).
• Studied the various project management methodologies such as Agile methodology, Scrum, DevOps.
• Project follow-up using project management tools, such as Microsoft Project.
• Applied effective project management and control techniques.

• Project: Employees Project Management System.
• Project Management - Chosen as a key contributor to collaborate with project software integration with Salesforce programmers.
• Executed project management duties for six months ensuring accuracy of work within predetermined timelines and budget.
• Instituted project dashboards to ease project management with a clear sense of the profitability and project P&Ls.
• Provided Project Management in close co-operation with Siemens AG and Sikraft.

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high Demand

• Coordinated store operations and customer scheduling logistics, with full responsibility for seamless patron processing and updating client prescription records.
• Administered multiple events for over 5000 attendees and handled event logistics with resource management
• Manage and coordinate support plans, security, training, engineering, contracting, initial/life cycle logistics support and acquisition.
• Managed the logistics to get people, resources and equipment to the right place, at the right time.
• Manage, and coordinate production department logistics, tracking of all production material and information to various departments.

• Develop a business case for scoring and ranking potential shared logistics, technology solutions, and business processes.
• Coordinated unit build-out construction; permitting, logistics and regulatory compliance with the City of Sunny Isles.
• Created and managed budgets, statistical reporting, databases, evaluations and all other program logistics.
• Execute OTR (travel tool) in coordinating logistics for local and international executive travels.
• Train all new Sample and Data Logistics employee's in all applicable processes.

• Act as a liaison between Central Lab and PCDS Sample and Data Logistics.
• Manage production logistics, including script distribution, actor support and production assistants.
• Supply Chain Management (SCM) Across the Organization, Logistics Management.
• Contribute to the SMT training program as it relates to PCDS Logistics.
• Recalled to active duty orders to wartime logistics staff.

• Managed staff and logistics for all banquet outlets.
• Coordinated program and educational materials, booked travel and accommodations, managed logistics and organized necessary travel materials.
• Coordinated logistics for the operation and implemented new procedures to improve efficiency for the company.
• Arranged travel logistics Maintain fuel consumption data
• Provide trainings and resolve issues for Sample and Data Logistics.

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high Demand

• Define all Human Resources programs and authority/responsibility of Human Resources and line management within those programs.
• Maintained daily communication with Human Resources organization to ensure efficient operations.
• Authored and implemented human resources policies and procedures manual/employee handbook.
• Planned and coordinated internal/external events for Human Resources organization.
• Managed administrative functions including Human Resources

• Develop relationships with key partners in marketing, customer service, fulfillment, associate readiness, finance and human resources.
• Protect interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
• Created and implemented broad scale Human Resources policies and procedures and decorum, including training of staff.
• Serve as Human Resources liaison; preparing executive contracts and severance agreements for senior executives.
• Arranged fraud investigation training for human resources, police, and selected senior management.

• Provided information to employees of Will County regarding Human Resources seminars and workshops.
• Communicated with Human Resources, Executive, and employees of payroll issues.
• Support County Executive as second in command of County Human Resources.
• Helped staff with Human Resources forms and new personnel.
• Handled administrative tasks working closely with the Human Resources Department

• Acted as a liaison between Human Resources group and staff members Assisted in collecting files for new hires and training tellers.
• Acted as interface mechanism through which the campus community could obtain data from the university human resources information system.
• Work closely with the Human Resources Division; daily audits of compliance in regards to proper workplace/employee procedures.
• Implemented and maintained filing system for human resources department.
• Established policies, processes and systems governing marketing, customer service, finance and human resources functions.

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high Demand

• Managed extensive fund-raising and donor relation, organized special events, and community outreach.
• Managed all of equipment used by Catering and Culinary Department special events.
• Arranged executive travel and coordinated special events.
• Ensured safety of executive church officials while on premises and during special events and conferences.
• Worked with over 90 non-profit agencies to put together employee giving campaigns and special events.

• Designed, planned, and aided in the execution of in-store special events.
• Promoted weekly and special events through creative decorations, designs, and setup.
• Valet 1 Valet parked cars for special events in Garfield, NJ
• Provided expedited entry and exit to principals for special events.
• Coordinate and conduct meetings, conferences and special events.

• Promoted special events, functions, and awareness campaigns.
• Organized special events for United Way internal campaign.
• Organized special events and guest speakers.
• Assist with special events and tours.
• Contract Supervisor and special events Coordinator Scheduling, payroll.

• Managed 2 urban locations, local media and special events, driving combined annual revenue of $6MM 1980 - 1987 Boston
• Started in the fundraising office, and was recruited to work on securing A-List celebrities for special events and initiatives.
• Set up Executive Dining room for regular and special events and maintaned refresh and attracting executive lounge area.
• Assist companies in planning their fundraising campaign * Plan and design rallies, special events and set up speakers
• lunch, or special events.

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high Demand

• Develop audit standards and guidelines for use by college activities related to financial conditions, internal controls, and operational effectiveness.
• Used audit and corporate governance expertise to expand firm's management consulting capability.
• Served on Community Review Committee auditing non-profit organizations programs and services.
• Performed extensive background research on prospective audit clients and their leadership that helped KPMG India increase business and revenues.
• Worked with auditors during auditing of process and made sure the suggestions are implemented in the projects.

• Led the team in investigating product quality, and safety through audits and assisted for volunteer improvements.
• Communicated with Inspectors, Auditors, Architects and other team members associated with a project.
• Worked with senior auditors in order to design, implement and monitor purchase cycle.
• Conducted Risk management audits within the team and random audits within the process.
• Lead in performing follow-ups on the status of outstanding internal audit issues.

• Assist the State Auditors in performing the annual audit as required.
• Provided reporting and compliance audits for all government contracts.
• Review and audit incoming and outgoing driver paperwork.
• Discovered theft of inventory through these audits.
• Facilitated monthly and quarterly inventory counts and store audits.

• Reviewed debit, credit and general vouchers along with bank reconciliations and pre-audit of payments.
• Hired and provided oversight to architects and builders for new 2,500-seat auditorium.
• Audit contract files regularly to satisfy all parties are in in compliance.
• Tax Planning using 1031 exchanges) C. I can do a trust audit for you!
• Performed completion of Tax Pak and yearend Audit schedules.

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high Demand

• Analyze and research AP invoices to determine proper spend and account code utilizing IPAS, GSK DFR applications and Internet resources.
• Skip tracing using Internet search engines such as Lexis Nexus, super pages, white pages, yahoo and P-find.
• Monitored internet sites and the client s personal email for any threats or any malicious intent sending reports to investigative unit
• Developed and provided training for the use of system software and hardware along with internet websites and web applications.
• Provision POTS and internet orders, request CSR, submit LSR, port LNP and processing of ASR.

• Operated Dial up Internet Network servicing business and residential subscribers in the US and foreign markets.
• Surpassed expectations in supplying communications via internet, phone, and radio to over 200 personnel.
• Developed the first Internet measurement service in France in a joint venture with NetRatings.
• Establish international Internet service providing local access in over 50,000 exchanges throughout the Americas.
• Answer inbound calls regarding sales of satellite TV, internet & phone services.

• Used the Internet for solicitation client s credit report and insurances.
• Repair technician in support of video, phone and internet issues.
• Looked for new properties and new projects using the Internet.
• Post positions to appropriate Internet sources.
• Provided Managed Hosting services to US and international clients Established the first and largest international Internet service provider network

• Spearheaded new business offerings, including dedicated home Internet connections and corporate ISDN connections.
• Launched customer contest driving Internet usage by awarding points to users based upon accumulated time spent online.
• Designed product offerings, conducted market positioning, and helped design Internet site.
• Utilized multiple applications and internet to retrieve answers to inquires.
• include special event coordination, budgeting, strategic planning, and internet marketing, and fundraising for numerous non-profit organizations.

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high Demand

• Created and updated PowerPoint presentations for quarterly reviews and various executive committee meetings and international teleconferences.
• Created and operated a home based enterprise featuring anti-aging and wellness products.
• Audited/reviewed entire enterprise with regard to compliance with required regulatory programs.
• Record and monitor interpretation activities according to hospitals' standards.
• Moved market from the bottom to number 5 in the franchise out of more than 100 markets across the enterprise.

• Key accomplishments: o Skilled at positioning and developing an ROI analysis for customers surrounding the Microsoft Enterprise Agreement.
• Involved in initial due diligence, preparation of the CIM, creation of the PowerPoint deck, etc.
• Worked with all types of clients ranging from doctors, plumbing, lawn service, interpreters, etc.
• Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
• Provided technical assistance to team for Microsoft products suite Excel, Word, and PowerPoint.

• Interpret the P&L and Financial Statement to sum the broken parts.
• Contacted clients regarding unpaid and underpaid accounts to resolve any issues.
• Acted as the paramount for several initiates enterprise dashboard SharePoint implementation: Stakeholder requirement, project charter, technical requirement specifications.
• Provided direction and leadership regarding business process reengineering and, project planning, prioritization and implementation of enterprise information management.
• Create company and investment product specific Microsoft PowerPoint presentations for Wealth Management Advisor and schedule initial meetings with clients.

• Job description This role involves strategic planning and execution, business development, enterprise optimization and team management.
• Directed the global implementation of Oracle financials, (inclusive of Oracle Projects), replacing 4 disparate legacy ERP systems.
• Translated documents and articles and ensuring results' clarity and accuracy - Interpreter for internal and external clients
• Managed payroll through the use of a payroll system and budgeting with a Enterprise resource systems.
• Worked with many different counterparts including architects, engineers, city planners and contractors.

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average Demand

• Received and screened telephone calls and investigated non-routine requests to determine proper response.
• Manage the calendar of the CEO by scheduling all meetings, appointments and phone calls with both internal and external partners.
• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• Initiated response to written correspondence; screened and routed all telephone calls, incoming mail, publications, and other correspondence.
• Receive visitors and telephone calls, determine the nature of request, and direct to appropriate office.

• Receive inbound phone calls from customers and clients, and handle all queries relating to insurance coverage.
• Handled call center phone calls at a consistent and efficient pace, transferring to appropriate staff member.
• Handled high volumes of emails, memos, letters and telephone calls on behalf of the Commissioner.
• Job requires strict confidentiality due to phone calls made and business transactions discussed.
• Assisted with service department phone calls, appointment scheduling and technician payroll.

• Organized executive calendars to include meetings, phone calls, and travel.
• Screened and prioritized phone calls, email and daily mail.
• Answered a high volume of phone calls and email inquiries.
• Interact with customers, reporting technical issues through telephone calls/email.
• Screened and transferred telephone calls and answering inquires when possible.

• Fielded phone calls from prospective tenants.
• Handled all telephone calls for the president; answered multi-line phone and took messages and channeled calls to personnel.
• Answer phone calls and directed them accordingly, and respond to email correspondence in a timely manner.
• Answered and routed telephone calls, represented the Executive Chamber in a professional and businesslike manner.
• Answered Phone calls, enquires and Administrative duties.

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average Demand

• Established productive market relationship by fostering credibility with diverse group of healthcare professionals.
• Presented to new SHPS executive team to commit to mid market development and growth for Integrated Healthcare Services offering.
• Implemented a Community Healthcare Need Analysis Survey ensuing alignment of goals and objectives meet local health-care market.
• Managed and trained employee groups to educate patients and healthcare professionals on proper health and wellness.
• Develop a presence for the office in the field of Professional, Healthcare and Executive Liability.

• Lead and develop an e-commerce site where global healthcare industries can exchange HIT products and services.
• Achieved managed care preferred Prospect contract and the Nix Healthcare system preferred provider agreement.
• Develop and lead fitness incentive programs for Molina Healthcare employees.
• Care Capital is a Healthcare Venture Capital investment fund.
• Executed M&A activities for healthcare services company.

• Recruited healthcare providers into the provider network.
• Provide healthcare consultation and examine hospital financial statements to ensure accuracy and veracity.
• board member and the Director of the Pharmacy department of Two (2) California Correctional Healthcare facilities.
• Awarded Inside Top 25 Connected Healthcare Facilities by Healthcare Imaging and IT, 2006.
• Consulted with other healthcare professionals to optimize patient drug regimens & patient outcomes.

• Consult healthcare executive leadership to determine goals and strategize subsequent plans of action.
• retained search firm specializing in the healthcare industry.
• Job Responsibilities Akumentis Healthcare Ltd. CWH Handling CWH of Sale stock, Promotional material/ Sample.
• Guided team in efficient healthcare workflow design * Vetted construction viability and cost reduction
• Provided Executive Protection for the Leonard Abramson family, multi billionaire, international financier and founder of U.S Healthcare.

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average Demand

• Secured business from a variety of new clients including major international corporations, as well as repeat business from existing clients.
• Attended trade shows including the National Communications Association here in San Diego promoting the company and signing up new clients
• Seek out new clients and develop clientele by networking to find new customers and generate list of prospective clients.
• Offer guidance to future buyers, brokers and groups in order to reach new clients interested in my projects.
• Acquired new clients and formulated strategies to increase the client base and deal with existing clients.

• Developed several new clients worth over $12MM in annual revenue to the company.
• Maintained performance by building relationships with new clients and growing referral based business.
• Create new listing packages for Chuck to hand to his new clients.
• Participated in business acquisition pitches that won the company 5 new clients.
• Market and prospect for new clients through cold calling and referrals.

• Make presentations on financial services to groups to attract new clients.
• Researched prospective vendors and negotiated service contracts with new clients.
• Assisted in the drafting of contracts for new clients.
• Head of advertising and marketing to gain new clients.
• Issued medical policies for all new clients.

• Identify key strategies to reach new clients.
• Followed up on all new clients.
• Associate Build business with the attainment of new clients spanning the marketing, retail, health and wellness and online industries.
• Account Manager Responsible for obtaining new clients and servicing existing client base.
• Executed marketing strategies to obtain new clients Utilized Excel to create representations of clients' portfolios Prepared paperwork for client meetings

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average Demand

• Analyzed real estate proposals to determine their suitability for investment.
• Full Service Commercial Real Estate Brokerage Marketing Administrator.
• Consulted with hotel owners to solve problems with franchise, real estate sales, bank short sales, budgets, financing.
• Interfaced with the company wide protocol for real estate sales to meet requirements and create positive synergies both internally and externally.
• Perform all bookkeeping duties in running a small real estate office, including payroll and employment tax return filings.

• Work with affiliated network sales managers, real estate agent/firm to ensure effective coordination of the referral activity.
• Work with Business Banking Officers to provide various methods of financing for purchases of equipment and real estate.
• Coordinated the approval or rejection of lines of credit and commercial, real estate and personal loans.
• Promoted United Way campaign, securing donations in 75 companies within insurance and real estate sectors.
• Managed the execution of real estate acquisitions projects, commercial and residential.

• Trained real estate associates, conducted seminars, and facilitated workshops.
• Managed and maintained records for commercial rental real estate properties.
• Completed legal real estate documents for sales and rentals.
• Work as a Realtor - Independent Real Estate Agent.
• Market analysis to acquire real estate properties for renovations.

• Attended McColly School of Real Estate and obtained Real Estate license in September, 2003.
• support to the owners of a privately held real estate investment firm.
• Answer multi-phone lines and direct calls in busy real estate office.
• Managed corporate client relationships between Western Bancorp and Intero Real Estate Services, Silver Creek branch.
• Process Improvement COMMERCIAL REAL ESTATE SENIOR ADVISOR Property Management

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average Demand

• Typed documents, reports and correspondence, organized travel arrangements for staff and coordinated and organized appointments and meetings.
• Coordinated travel arrangements as well as prepares itineraries and meeting agendas for senior management and well as corporate partners.
• Scheduled travel arrangements, teleconferences, video conferences, updated and confirmed meetings utilizing Lotus Notes Organizer.
• Interacted with worldwide customer base for travel arrangements and itineraries.
• Arranged complex and detailed travel arrangements and itineraries.

• Prepared travel arrangements and finalized expense reports.
• Coordinated travel arrangements and prepared itineraries.
• Prepared travel arrangements for managers.
• Prepared all forms of documentation, visit authorization requests, shipping memos, along with local travel arrangements.
• Manage all travel arrangements both domestic and international, as well as set up appointments for executives.

• Maintained calendar and schedules for managers and all employees, which included coordinating all travel arrangements.
• Interfaced with customers, scheduled meetings, and made travel arrangements.
• Handled all his and other BHA employees travel arrangements.
• Organized and coordinated meetings, conferences, travel arrangements.
• Planned travel arrangements for executives and staff.

• Make travel arrangements for department leaders.
• Process travel arrangements and expense reports.
• Coordinated logistics and pre-travel arrangements ensuring all travel needs were met for Senior Executive and/or family members as directed.
• Coordinated travel arrangements for executive level staff and participants for large meetings, workshops, and trainings.
• Monitored budgets to control event expenses for travel arrangements, catering fees, and associated costs.

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average Demand

• Developed new business by identifying key c-suite executives generating a new opportunity with a leading housewares company within niche market.
• Processed computer-generated UPS shipments and acknowledged troubleshooting for the telephone system and general suite maintenance.
• Used a wide variety of social and professional skills in coordinating the day-to-day administration of the executive suite.
• Serve as the overseer of two to three executive suites during each home football game of the season.
• Upload, extract, manage, and create searches on items as a NetSuite Administrator on NetSuite.

• Develop plans and execute DO-160 qualification & FAR 25 flammability certification testing for product suite.
• Managed and reviewed the status of suites and executive suites within the hotel.
• Cleaned & locked up suites to shut down the facility after games.
• Prepared & personally catered to suites by cleaning & organizing suites beforehand.
• Recruited, trained and managed a suite of promotional volunteers.

• Establish and maintain data management on NetSuite for company websites.
• Maintain the cleanliness of the arena, bathrooms and suites.
• Greeted and escorted Executive Suite owners and guests to suite.
• Managed two executive suites at Jordan Hare Stadium.
• Experienced with office suite software.

• Applied Agile methodology with development of Salesforce (CRM) software suite for online enrollment colleges.
• can offer you a suite of platforms to help you meet your objectives.
• Manage day-to-day operations of the La Mirada Executive Suites operation for ESDI.
• Constructed company's current website (www.execsuite100.com) using WebStudio 5.0.
• Accommodated requests outside of suite owners contracts.

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average Demand

• Created database maintenance plans for SQL backups, optimization, and integrity check and t-log backups.
• Coded PL/SQL stored procedures, functions, and triggers using TOAD utility for implementing PL/SQL code.
• Use of toad using SQL to verify data in NOSA database on certain technical issues.
• Secured SQL Server, user management, and taking care of permissions and roles.
• Processed the data using HQL (like SQL) on top of Map-reduce.

• Design the SQL Server database to maintain user preferences and user specific settings.
• Developed SQL queries for the manipulation of data and generating reports.
• Handle software issues for emn8 software and MYSQL database.
• Created procedure, function and trigger using PL/SQL.
• Use of MS SQL to monitor these gateways in RTR.

• Performed data analysis using Microsoft Excel and SQL server, a database management system for querying company's supply chain database.
• Created Oracle stored procedures (PL/SQL) those gets/updates data Unit testing and integrating developed module with existing application.
• Fix errors in data for various clients by using GUI interface of application or PL/SQL scripting.
• Suggested measures and recommendations to improve the current application performance Involved in execution of SQL queries.
• Installed, configured, and maintained SQL failover clustering for production environments.

• March 1997 - May 2007): Designed and developed MVSR (Merck Vaccine Sales Report) using Access and PL/SQL.
• Used Sql Server 2005 for data storage, query and procs.
• Documented users guide Environment: Powerbuilder/PFC 4.0/5.0, Sybase 10.0, T-SQL, C, Windows NT, LAN, WAN
• Used Informatica for loading data into data warehouse from multiple souces like Oracle and Mysql.
• Developed websites using PHP, MySQL, AJAX, jQuery, and HTML5-CSS3, WordPress, Joomla, and Magento.

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average Demand

• Designed and implemented security, escort, crowd control, and emergency response for visiting foreign/domestic religious dignitaries and celebrity/VIPs.
• Received various in house clearances in order to drive associates of employer which included various politicians, dignitaries and other VIPs.
• Arrange for rental vehicles to be delivered to private airports, hotels, offices and homes of VIP customers.
• Developed relationships with Concierge, Casino Marketing, VIP Services, nightclubs, restaurants and high-end retailers throughout market.
• Provide close protection and accompany designated VIP's on all movements and provide body coverage to mitigate risk

• Coordinated guest speakers and conference VIPs; planned activities, banquets, and receptions for attendees.
• Utilized national and international contacts to expand VIP client base for nightlife.
• Greeted numerous visitors, including VIPs, vendors and interview candidates.
• Provided excellent customer service to VIP clients, while staying profit-focused.
• Logged many hours of high quality chauffeuring to international VIP's.

• Selected to provide personal security and protection to VIP clients.
• Armed protective and VIP escort assignments.
• Meet and greet VIP's and Guest in the Executive Lounge.
• Developed and Implemented operating methods and procedures designed to eliminate operational problems and improve safety for all celebrities and VIPs.
• Conducted countersurveillance and advance security for VIP movements.

• Meet, greet and interact professionally with employees, VIPs, and the general public.
• Hosted VIP clients while representing various Las Vegas Resorts and International venues.
• Serve most VIP guests with good attitude in the executive lounge .
• Joint Base Anacostia/Bolling for Air Force VIP Conference Support.
• Set up table and buffet everyday for VIP guests .

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average Demand

• Control stock inventory levels, monitor workstations for cleanliness and organization at the Front Desk and in the back office areas.
• Supervised front desk receptionists: including hiring, terminations, reviews, and scheduling.
• Front Desk Receptionist: Provided exceptional support in all aspects.
• Charged with operating the Front Desk on the graveyard shift.
• Front Desk Clerk, Hotel or Motel Greeted customers.

• Supervised 6 front desk agents and scheduling.
• Front desk supervisor, Audit clerk
• Front Desk Clerk/ Office Manager Professional
• Front Desk Mgr., Asst.
• Front Desk/ Hostess Provided customer service and wide range of administrative services in the hotel business office.

• Manage front office to include: front desk, pbx, transportation, bell staff and concierge.
• Forward Contract Reconciliations & Tax Lot Reconciliations Position verification requests from the front desk.
• Maintained the front desk and reception area in a neat and organized fashion.
• Last Position: Front Desk Clerk Duties: Hotel front office duties
• Provided onsite training for all new front desk employees.

• Front Desk Supervisor Managed all front desk employees Handled all the phone calls and reservations, check-outs, returns, etc.
• Front desk Duties, Accomplishments and Related Skills: Successfully provided excellent customer service to each of our clients.
• Help the front desk agent check VIP guests in/out with Opera System Accomplishments This is my first job.
• Front desk Check in and check out Cash drops
• Front Desk Clerk House Keeping Conference Engineering

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average Demand

• Conduct informative, motivating, and relevant business meetings with staff to facilitate exceptional communication and team cooperation.
• Developed expertise in personal and team discipline, communications skills, deadline compliance, and regulatory compliance
• Interact with constituents via written communication and in-person at educational and public service events.
• Provided effective communication with security team to ensure safe transportation of clients.
• Developed market study and benchmark for telecommunication s Messaging products.

• Planned and compiled written departmental communications for worldwide organization members.
• Demonstrate excellent leading capabilities and communication skills.
• Improved communication between clients and organization.
• Improved communication skills by being involved in many specific scenarios while working with high profile clients and business personnel.
• Maintained all security systems including fire, access, camera and communications on several client properties.

• Gained experience in proper etiquette, formal service, and business communication skills.
• Managed day--to--day communication with clients.
• Demonstrated executive (verbal and written) communication skills.
• Led weekly meetings, helping to facilitate communication and maximize productivity.
• Developed excellent oral and written communication skills through presenting and selling !

• Added communications and public relations to the strategy that was adopted as part the SUBWAY Strategic Plan for 2010 and 2015.
• Maintained and account for 7 different up armored vehicle models with highly sensitive communications equipment in excess of $2.5 million.
• Assisted with sending communications to Human Resource managers if need be in regards to any issues with request received.
• Managed employee efforts that moved telecommunications customer from $30,000 to [ ] of revenue in one year.
• Performed excellent follow up and communication with multiple clients.

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average Demand

• Communicate with management of all levels regarding development within areas of assigned responsibility and performed special projects as required.
• Designed, implemented and managed special projects for facility common area condition improvement.
• Serve as a liaison to the senior management team; organize and coordinate executive outreach as well as oversee special projects.
• Assisted the Chairman, President, and Executive VP's upon request for any special projects that may be required.
• Partnered with other assistants, inside and outside the department, for special projects and events.

• Organized special projects with professors, staff and suppliers to develop new educational program support materials.
• Developed and implemented schedules for special projects to include cleaning schedules, checklist and logs
• Established operational budget, revenue and profit plan for the Denver Special Projects.
• Supported daily operations of the departments and worked on special projects as assigned.
• Delegate special projects for internal associates, and outside vendors.

• Exceeded expectations in meeting daily goals and supporting special projects.
• Assist management with special projects and power point presentations.
• Assist with special projects including reproduction and binding.
• Assisted with special projects and reports as needed.
• Led special projects critical to tenant satisfaction.

• Assist with a variety of special projects.
• Carry out special projects as needed.
• Handled special projects as assigned.
• Provide special instructions regarding special projects and details..
• Managed workflow for the magazine, all digital platforms, and special projects

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average Demand

• Commercialized CRM solution for global manufacturer and distributor of consumer electronics, closing deal with revenue and margins above corporate governance/guidelines.
• Integrated Customer service CRM with the Smart Care platform and SQL database to provide real time customer details.
• Managed development of CRM solution for HSBC that optimized business processes and dramatically increased HSBC's client satisfaction.
• Promoted to head the CRM team within the second year (supervising telemarketers and in-store promoters).
• Created and delivered the plan to migrate 55 customer databases under a single CRM system.

• Acted as the first point of contact for any CRM issues between company and crew.
• Tracked contacts via Microsoft CRM; trained fellow executives on ways to utilize database effectively.
• Designed and maintained the new customer relationship management (CRM) solution intranet site.
• Maintain accurate and current information for 60+ account files in online CRM database.
• Orchestrated on time and on budget launches of ERP and CRM solutions.

• Managed the introduction and maintenance of a new CRM system.
• Advanced knowledge and experience with CRM/ATS.
• Maintain client accounts on the CRM.
• Key Contributions: Managed CRM (Information System) designed to process, track and report daily business.
• Updated account records in a Siebel CRM system and coordinated station alerts worldwide.

• Chartered with Healthcare Practice start-up in CRM and Claims.
• Train co-workers on sales best practices and Salesforce CRM.
• Developed and maintained expert knowledge of client CRM.
• Utilized Salesforce.com and other CRM softwares to manage and execute marketing campaigns
• Led the partnership with Pegasystems with focus on their new CRM and Analytics solutions.

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average Demand

• Handle expense reporting for over several staff members as it relates to daily corporate cards expenses and processing for AP.
• Implemented and ensured state and corporate regulatory policies and procedures into daily office practices, informing and training staff members.
• Analyze and utilize staff members strengths in their proper capacity to increase the company's performance and attain goals.
• Up to seven staff members have been employed, including housekeeper-cooks, landscape gardeners and related maintenance personnel.
• Trained staff members on the release of sensitive materials under the Freedom of Information Act and Privacy Act.

• Coached and mentored staff members by offering constructive feedback and taking interest in their long-term career growth.
• Reviewed and recommended training for Individual Development Plans for the civilian staff members of Family Programs Division.
• Support and quality customer service to staff members, visitors and upper management on a daily basis.
• Guard Security(October 2012-March2013) Provide administrative support to staff members across a fast-paced security company.
• Provided database entry, faxing, copying and scanning services to students and staff members.

• Direct oversight of various teams and ministries and staff members that lead them.
• Provided leadership, guidance and instruction to less experienced staff members.
• Led change effort which required replacing several key staff members.
• Assist in training new staff members and provide constructive feedback.
• Supported four project managers, and approximately 60 staff members.

• Answer and route telephone calls to appropriate staff members.
• Schedule weekly meetings based on Availability of Staff members.
• Set up desks and supplies for new staff members.
• Managed the Contracts Department of 7 staff members.
• Program Supervisor Supervised seven group homes within which the clients resided and provided supervision and training to approximately fifty staff members.

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average Demand

• Prepared presentations, monthly expense reports and assisted in composing correspondence as necessary.
• Generated monthly expense reports for entire department with foreign currency conversions.
• Created detailed expense reports and requests for capital expenditures.
• Prepare expense reports for CEO, CFO, and Executive VP General Counsel as well as various others meeting monthly deadlines.
• Reviewed all travel and expense reports prior to signature by the CFO to ensure completeness and flag concerns.

• Prepared wire transfers, accounts payable, expense reports, batch pages, and journal entries.
• Coordinate business and personal travel, including the timely preparation and submission of expense reports.
• Processed expense reports for executive management and staff of 45.
• Administered expense reports, flight itineraries and meeting agendas.
• Reviewed and approved billing invoices and expense reports.

• Audit expense reports for various tenants.
• Prepare purchase orders and expense reports.
• Prepare and submit expense reports.
• Complete and submit expense reports.
• Processed expense reports in Concur.

• Managed accounting operations using QuickBooks, generated invoices and inventory charts, drafted expense reports, and reconciled financial accounts.
• Maintained expense reports Maintained monthly reports and bank reconciliation for the Executive staff.
• Approved all expense reports, purchase orders, timecards and payroll.
• Verified and generated Account Team expense reports for submittal to Management.
• Monitored workflow through completion of chauffer day sheets weekly expense reports.

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average Demand

• Worked with Director of Operations to manage daily inventory control for cost accounting measurements.
• Maintain inventory controls established by department for all equipment.
• Inventory control, shipments, as well as government contracting are a few of my other specialties at Worth Hydraulics.
• Perform purchase activities including obtaining quotes, submit requests to suppliers, keep inventory control and perform all warehouse work.
• Opened BLUE FIRE GRILL, including staffing, training, and policy procedures, ordering provisions, and inventory controls.

• Analyzed options for converting a manual inventory control system used to maintain over 3,000 rental items to a computerized system.
• Collaborated with Sales & Catering on group blocking, assisted with room inventory control & suite blocking.
• Work on Computerized Maintenance Management system (CMMS) & Computerized Inventory Control System (CICS).
• Designed custom Inventory Control Software used to maintain shipment and receipt detail for liquid bulk storage operation.
• Managed the Club Lounge and Executive level floor, processed check-ins and outs; managed inventory control.

• Present and explain P&L statements, budgets, and cost/inventory control to owner.
• Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
• Implemented inventory controls to reduce obsolete inventory by $20,000.00 in 5 months.
• Inventory Control and ordering of shims based on the pattern of usage.
• Order parts and supplies as required, maintain stock and inventory control.

• Order management, Inventory control, vendor development & resource management.
• Coordinated the annual audit for the inventory control department.
• Prepared bookkeeping, inventory control and billing statement.
• Work Performed: Allocated and managed the maintenance of assets using Inventory control system.
• Inventory Control Specialist & Stockroom Clerk Provide review & maintenance of stock requirements.

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low Demand

• Provide technical support to Service Advocates on inquiry resolution for multiple lines of business and system capability.
• Provided advanced technical support to customers for problems-resolution; both residential and commercial.
• Respond to client business and technical support requests requiring analysis and development.
• Partnered with McGraw-Hill to provide instructional materials and technical support.
• Managed all technical support including applications and software support agreements.

• Provided 24/7 technical support for database maintenance and disaster recovery.
• Provide technical support to end-users on various telecommunication devices.
• Participate in EIA and CEA functions; work with industry representatives to improve technical support of Digital products.
• Assisted all staff (65+) with technical support with computer issues, as well as Internet research.
• Provided technical support on hardware and software related issues to remote production sites.

• Answered large call volume while maintaining outstanding record of technical support service.
• Provide 2nd level technical support to other technicians.
• Provided technical support for the end users.
• Provided technical support to clients as needed.
• Provided user training and technical support.

• Manage in-site supervision to provide technical support to construction works Achieved resolutions to problems related to civil engineering construction.
• Provided technical support to both external Customers and internal departments to provide overall network integrity.
• Offered pre and post sales technical support for current and new customers.
• Oversee all projects start to finish Technical support aspects: DSL platform.
• Help Desk Supervisor Managed a multi-tiered team of 10 first and second-level desktop technical support staff.

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low Demand

• Develop and lead teams in sales floor operations establishing and maintaining superior merchandise presentations.
• Enrolled 4 new clients on my first week on the sales floor; named most valuable performer in 4 consecutive months.
• Educated & informed patients and sales floor staff on the importance of vaccinations during information sessions & flu vaccine days.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Managed a staff of over 20 people replenishing and recovering the sales floor for the Home Stores.

• Supported various leadership functions including HR, Logistics, Sales Floor, Assets Protection, and more.
• Monitor the sales floor regularly, talking to staff and customers, and identify urgent issues.
• Provide training, feedback, and follow up on merchandising skills for sales floor team members.
• Cashier, sales floor, stock, Receptionist routing calls to departments.
• Support and assistance to the General Management of the international sales floor.

• Receive, open, unpack and issue sales floor merchandise.
• Monitor freshness and product rotation on the sales Floor.
• Set Sales signage on sales floor for upcoming sales.
• Assist in new employee sales floor training.
• Provided outstanding sales floor guest experience.

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low Demand

• Order and maintain proper office supplies inventory and monitor proper working functionality of office equipment.
• Verify purchase orders, post and receive office supplies and approve requisitions via GUI system.
• Ordered office supplies, maintained equipment, protected confidential files, and distributed mail.
• Purchased and distributed office supplies for staff while adhering to a fixed office budged.
• Researched cost savings options while ordering office supplies, printers, and scanners.

• Ordered office supplies for main branch office and Field Review Managers located off-site.
• Develop and utilize effective filing, maintain office supplies by placing orders.
• Liaised with vendors to order and maintain inventory of office supplies.
• Monitor office supplies, equipment and special request orders as needed.
• Handled all office supplies, keys, and building needs.

• Manage supply budget and order general office supplies as needed.
• Managed office supplies, vendors, organization and upkeep.
• Oversee office and order office supplies as needed.
• Monitor and order adequate office supplies.
• Order kitchen and office supplies.

• Maintain inventory of office supplies.
• Maintained office supplies and equipment.
• Ordered and maintained office supplies.
• Organized front desk workspace area, lobby area, as well as the storage for front desk office supplies.
• Meet and greet customers Answer high volume of calls Maintain executives calendar Order office supplies

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low Demand

• Directed the implementation of the Corporate Integrity Agreement requirements and Corrective Action Plan remediation.
• Evaluated all contractual agreements to evaluate level of compliance with pertinent regulations.
• Collaborated with internal groups to achieve complete resolution of billing errors
• Provided Corrective Action Plan with regard to regulatory contractual requirements.
• Interacted with VP/Directors to determine area specific compliance requirements.

• Managed office operations and accounts payable/receivable.
• Assisted with the drafting of a compliance report, which was delivered to both senior management and the Board of Directors.
• Assisted with planning, designing, and developing the components necessary to stand up a new Privacy/Compliance Program and Privacy/Compliance Office.
• Focus of practice is in employment law, civil rights violations, discrimination, and disability, etc., issues.
• Ranked #1 in deposit growth and #1 in Customer Satisfaction and Associate Retention during critical merger transition.

• Performed a county-wide evaluation of all departments with regard to their inclusion within the Riverside Counties HIPAA hybrid.
• Developed and/or evaluate responses to inquiries from the Department of Health and Human Services Office of Civil Rights.
• Provided security for DC Government municipal buildings and public housing sites as a Special Police Officer.
• Listened to the community to help provide a constructive and safe living environment for students.
• Implemented a safety program for his personal jet and hangar.

• Company's turnover - over 250 million Euro.
• Helped create legislature in the residence hall.
• Developed annual compliance work plan.
• Directed team of protection officers at offsite galas, events and fundraisers.
• position as Chairman of Board of Directors/Toplofikacia Sofia EAD District Heating Company Sofia, Bulgaria.

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low Demand

• Created an official company page on Facebook to facilitate interaction with customers.
• Developed direct mail and social media marketing campaigns which included website re-design, Facebook marketing, and blog development.
• Created social media campaigns and managed them through Twitter, Facebook, LinkedIn, and SalesForce.
• Manage the show's Facebook page, messages, email, and increase social media followings.
• Monitored several WWE global affiliate websites, and social media platforms (Facebook & Twitter).

• Created and managed company's social media; Twitter, Facebook, LinkedIn.
• Created Facebook ads and monthly analytic reports for company social media pages.
• Managed social media campaigns, Facebook competitions to promote BRAC activities.
• Developed and managed the Organization's Facebook page.
• Designed and executed multi-channel social media campaign utilizing TV, YouTube and Facebook.

• Monitored, updated and engaged on all social media sites (Facebook, Twitter and Instagram).
• Developed and maintained social media accounts, creating Facebook a page, lnstagram and witter accounts.
• Managed social media marketing plans, including YouTube, Facebook, Flickr, Twitter and blogs.
• Created and maintained the Facebook page and events, Twitter updates, and Tumblr posts.
• Manage the chapter's social media accounts, including Twitter, Instagram, and Facebook.

• Managed Facebook, Linkedin, and Twitter for co-founder of the company.
• Maintained organization facebook page, Twitter account, and Blog site.
• Conducted the movie s social media promotion on Weibo, Wechat, FaceBook to increase exposure and enhance audience s engagement.
• Integrated social media, twitter, Facebook, snapchat and Instagram into daily shows.
• Managed all social media platforms including Facebook, Twitter, Instagram, Wordpress, and Pinterest.

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low Demand

• Managed high volume of consumer cases with responsibility for the implementation of executive decision and communication with government regulators.
• Worked in a high volume recruiting environment and provided excellent qualified candidates in various industries.
• Book & track high volume international & domestic travel, scheduling heavy calendar meetings for COO and his Executive team.
• Restructured current work processes to maximize productivity and efficiency of a high volume and fast pace pharmacy.
• Received and screened a high volume of internal and external communications, including email and mail.

• Manage all aspects preparing and serving seasonal and specialty foods for 2 high volume locations.
• Provided quotes and performed a high volume of outbound calls on a daily bases.
• Answered a high volume of incoming calls and in-person inquiries from clients and colleagues.
• Handle high volume of inbound/outbound calls while simultaneously taking care of clients in lobby.
• Excelled in high volume recruitment of upper management professionals within the United States.

• Handle a high volume of incoming calls while providing information to the debtor.
• Negotiated to obtain best prices on high volume supplies and/or major equipment.
• Perform all aspects of Restaurant Maintenance for four local high volume restaurants.
• Maintained the high volume of clients in the luxury suites.
• Operated a console of extremely high volume of incoming calls.

• Answered multi-phone lines and handled a high volume amount of inbound and outbound calls in a fast paced environment.
• Front Desk Receptionist/office support Answer high volume of incoming calls on multiple phone lines, multiple entities.
• evaluate accounts and service to determine credits given -multi-task in a fast past environment with a high volume of inbound calls.
• Manage and support my team of sales reps. High Volume Sales Recruit customers into the business.
• Cloud, MN | 2003-2007 Account Executive Managed 52 high volume merchant accounts

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low Demand

• Board and committee management; collaborate with board of directors to develop strategic goals and accomplish initiatives that support organizational mission.
• Revised selection criteria and adjudicated project submission for The Festival.
• Represented the Commissioner at community events and speaking engagements.
• Protect Developer's interests by avoiding sales misrepresentations.
• Travel to test laboratories to oversee critical, customer witnessed, testing: crash safety, conducted/radiated emissions testing, etc.

• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
• Managed campaigns and conducted train-the trainer- in process and management conducive to the mission of the United Way.
• Prepared investment proposal for individual site acquisitions, consistent with the premises of the overall project investment mandate.
• Removed waste paper and other trash from the premises to designated area.
• Verified electronic transmissions comply with federal, state, and international law.

• Strengthened strategic missions' partnerships and global mission's philosophy.
• Handle all OSD suspense's tasked to Mission Services Office.
• Standardized formats and streamlined the submission process.
• Assisted accountants in auditing the expenditures for the California Tax Incentive and the Colombian Film Commission s cash rebate.
• Designed and Commissioned 5 projects for M/s Mylan Labs-PLC (Logic Controller) and SCADA Systems.

• Analyzed incoming memos, submissions, and reports to plan distribution.
• pick commission file, Infrastructure, FOS listing, Reversal file.
• Monitored soldierization of new soldiers and training for Noncommissioned Officers.
• Designed and Commissioned Siemens's First project in India for Energy Management System- Using PLC and Simatic B.Data Energy Management system.
• Implemented changes to schoolhouse training to develop more realistic and relevant guidance for today's mission requirements.

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low Demand

• Coordinated and attended scientific advisory committee meetings, attended national and international conferences, publicity.
• Respond to workplace violence incidents for interior and exterior grounds and liaison with local Law Enforcement and Security Forces.
• Trained new employees on policies and procedures as the liaison between Security department and plant team leaders.
• Act as liaison between senior staff members of the Secretary's traveling party and the Embassy staff.
• Served as outreach liaison to all government and community leaders and constituent groups within a three-parish area.

• Worked in unison with the U.S. State Department's Diplomatic Security Service (DSS).
• Closed over $1.2 million cash advance contracts in 2 years working as an ISO.
• Maintain excel record of incoming empty ISO tank container for export purpose.
• Serve as liaison between campaign coordinators and United Way's internal departments.
• Evaluated and delivered reviews to over 40 team members and four supervisors.

• Meet with supervisor daily to submit completed assignments and discuss progress.
• Assisted in liaison, legislation, and within the computer department.
• Acted as liaison between Vice-President and staff.
• Direct liaison with the Front Office, Sales, Legal, Client Services and clients.
• Lead of cyber security practice for federal advisory.

• Founder & President Lead full-service lease advisory firm that takes a comprehensive approach to our clients' commercial leasing needs.
• Prepare GP Challan of import ISO tanker and box container after unloading and send for storage Depot.
• Prepared legal documentation and Tyra Madison (Williams) negotiated contracts.
• start date September 2010 636-922-7600 end date June 2011 Immediate supervisor reason for leaving Dottie Stillwell left to seek better opportunity
• Acted as an advisor for The National Medical Incorporated Rehabilitation Hospitals, doing pre JCOHA surveys.

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low Demand

• Evaluated and monitored contract performances to ensure compliance with contractual obligations and determine required changes.
• Developed documentation and budget management requirements to ensure compliance with company guidelines.
• Coordinate, evaluate and review all phases of project to ensure compliance with regulations, policies and procedures.
• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
• Analyze documents, back-ups and ensure compliance with established policies, procedures, guidelines and ISO 9000 standards.

• Coordinated permitting and inspections with local building authorities to ensure compliance with local regulations and codes.
• Assist in the development of any existing Validation program to ensure compliance to the necessary regulations.
• Maintain back of the house cleanliness and ensure compliance with state and federal sanitation regulations.
• Audited team member correspondence to ensure compliance with legal, investor, and internal requirements.
• Reviewed protocols to ensure compliance with HHS, FDA, USDA and hospital regulations.

• Review & Analyze weekly production status to ensure compliance with Time & Action calendar.
• Provided project and contracts support to ensure compliance of various Alliance Contracts.
• Conduct payroll cost estimation to ensure compliance with target gross margins.
• Restructured operations to ensure compliance with all rules and requirements.
• Maintain Brand portal Ensure compliance to brand guidelines.

• Estimate resource requirements to ensure compliance.
• Reviewed contracts to ensure compliance.
• Coordinated periodic review and updated regulatory SOPs to ensure compliance with current regulation and guidance.
• Job Description: Scheduling for 25 kitchen workers and 4 lead stewards to ensure compliance with all Alexis Park resort policies.
• Generate risk assessment and job safety analysis Assist in quarterly audit according to ISO standard Ensure compliance to WSH Acts.

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low Demand

• Promoted and created awareness for the character education and career awareness program in Milwaukee- area schools.
• MLL-AF9-Associated Leukemia through Oncogene Repression.
• Researched current Government initiatives and schemes, and selected the most ideal companies in the UK to help those schemes materialize.
• Contributed to the delivery of client orders in UK and other countries adhering to the processes and procedures under ISO
• Expanded operations in the UK and the export market: Scandinavia, Spain, Portugal, and Eastern Europe.

• Led the standardization and process simplification of the pension quote process for 3 departments in UK and Mumbai.
• Serve as primary liaison to 120 businesses in Milwaukee through planning and execution of internal workplace giving campaigns.
• Led a team of two that successfully migrated two queues from HSBC UK District Service center.
• Implemented first center in Bristol, UK, on a distributed computing platform available globally.
• Generated appointments for Volvo UK and HP handling on average 140 outbound calls per day.

• Lead System administrator of TXP projects in Pakistan, Brazil and UK.
• Coordinated luncheons and meetings in the US and UK.
• Liaised with over 700 entrants for the Medical Futures Innovation Awards, UK's most sought after healthcare accolade.
• Represented TFA in interviews with NY Times, Americorps Program, Columbia University, and Duke University.
• Web Analysis - Handled operations for Naukri Gulf site, posting jobs, banners for clients.

• Installed Clients and Servers, Gateways, Emulators, Scanning stations and imaging juke boxes.
• Trained by Maruti Suzuki to evaluate vehicles of all makes.
• Volunteer Security for Waukesha Teen Center for 2 years
• Handled an Installation Project at Shoukat Khanum Memorial Research Hospital specially Therapy Department.
• project in conjunction with Sherwood International, UK and Deloitte & Touche, USA.

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low Demand

• Established and cultivated new accounts; performing telemarketing, advertising and public relations daily.
• Initiated new accounts with area law firms, and developed relationships to increase leadership giving with existing national and local accounts.
• Satisfied customer needs with new accounts, problem resolutions, and clarification of banking products including deposit and lending services.
• Opened new accounts and worked with families, social workers and doctors to coordinate patient care.
• Managed a team of new Account Executives on effective cold calling and opening new accounts.

• Opened most new accounts for the third quarter in the greater Boston region.
• Organized and analyzed client data and acquired new accounts by placing strategic sales calls
• Nurtured channel partnership model and exceeded sales targets from existing and new accounts.
• Concentrated efforts on prospecting, cold calling and selling into new accounts.
• Generated new business by acquiring new accounts and building on established accounts.

• Displayed empathy, patience while setting up new accounts and installing applications.
• Performed formal sales presentation and follow-up calls to obtain new accounts.
• Open all new accounts on the system for outside sales reps.
• Closed current revenue accounts and new accounts for Yellow Book.
• Opened new accounts by building contacts with corporate clients.

• Maintain relationships with current accounts while building new accounts.
• Developed new accounts with fortune 500 companies.
• Researched and contacted potential new accounts.
• Set up new Accounts (phones and files).
• Set up new accounts, establish customer credit, and set up payment methods.

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low Demand

• Serve as the lead technical expert and resource for developing Medication Management account strategies from an information technology perspective.
• Analyzed the sales/customer service computer system and made recommendations to the information technology department to improve efficiency.
• Coordinated and managed information with production, accounting and information technology departments to ensure customer satisfaction.
• Recruited and interviewed 10-20 Information Technology professionals per week for contract/contract to hire positions.
• Provided strategic sourcing expertise for Information Technology, Marketing, and Professional Services.

• Coordinate business process improvements and information technology solutions for these areas.
• Worked as Systems executive in Information technology.
• Recruited to develop new division to expand scope and reach of product offerings for this information technology leasing and sales company.
• Managed research, marketing, sales, customer support, information technology, accounting and human resources teams.
• Provided support and oversight for implementation of all Information Technology solutions, needs and processes.

• Administered a $2,500,000 Information Technology Budget delivering projects on time and within budget
• Provide basic Information Technology (IT) assistance to the CEO.
• Created budget tracking system for 14 Information Technology Services Departments.
• Handle all information technology (IT) related tasks.
• Reported to the Sr. VP of Information Technology.

• Coordinate and supervise specialists involved in the audit including tax, information technology, valuation, actuarial, and environmental professionals.
• Created an information technology department to design a system to support and link a multi-plant Asian network.
• Consult in Telecom/Information Technology Industry, with clients in Louisiana, Mississippi, and Alabama.
• Associate Network Analyst Provides support to all Information Technology users.
• Associate Software Engineer With the use of Remedy, provided support to more than 12,000 Information Technology and Keyspan users.

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low Demand

• Led proven marketing and business development initiatives that increased customer base and revenues.
• Focused on delivering outstanding client experience to drive profitability and build customer base.
• Provided exemplary customer service to customer base and partner carriers.
• Assisted top 15% of customer base to ensure all programs and orders were properly distributed and marketed.
• Helped develop a healthy and profitable customer base on both the Truckload and LTL side of the business.

• Develop value-propositions including features, and other benefits aiming to create loyalty and grow customer base.
• Maintain key customer relationships and develop and implement strategies for expanding the company s customer base.
• Sell service renewals and expand customer base within the King of Prussia, PA territory.
• Developed and started this business, established and continue to establish a strong customer base.
• Developed corporate customer base helping lead to the purchase of 21 executive helicopters.

• Developed customer base and transferred base from kiosk location to actual store location.
• Enjoy talking to people and establishing a long term, loyal customer base.
• Expanded customer base through a variety of effective sales techniques.
• Assisted in the development of satellite/branch office customer base.
• Develop strategies for ongoing sales while maintaining customer base.

• Achieved over 90% retention of customer base.
• Increased revenue and customer base in each year.
• Account Manager Maintained and increased existing customer base and new customer attainment through cold calling and leads.
• Established name recognition and loyal customer base through personal commitment to quality service and product knowledge.
• Maintained eroding customer base to status que in view of upcoming technologies.

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low Demand

• Prepared and evaluated team performance, direct reports, and overall organization performance.
• Coached my direct reports to improve our Logistics operations from a red process to a green process within six months.
• Managed six direct reports: CFO, CIO, EVP-Sales, VP-Operations, VP-Marketing, VP-Telephone/Web Sales, and VP-People.
• Provided support to the VP of Technical Products Group, his six direct reports and their team of 200.
• Managed up to 13 direct reports, created 2 new positions, and re-energized team around strategic goals.

• Provided direct supervision of 10 senior management and program management staff, with over 100 indirect reports.
• Managed 13 direct reports, additional business unit (s) head count 173 employees.
• Direct reports include five commercial bankers and eight branch managers when serving as Area Executive.
• Managed team of 15, including hourly associates, specialists, and direct reports.
• Partnered with direct reports to track major civic, professional, and community objectives.

• Lead, motivate and train direct reports to develop team strengths and abilities.
• Managed 124 direct and 200 indirect reports and a budget of $110M.
• Managed up to 15 individuals with 7 direct reports reporting to me.
• Prepared and distributed payroll for staff of 25 direct reports.
• Direct management of 25 direct reports and staff of 140.

• Direct reports of 6 regional managers.
• level administrative support to the Vice President and twelve direct reports.
• Direct reports include three commercial bankers and three branch managers.
• Direct reports include production manager, editorial manager, sales manager, department secretary.
• Separate groups included CEOs of larger companies, entrepreneurs, direct reports to CEOs, and professional service providers.

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low Demand

• Oversee recruitment plans and coordination responsibilities for the interviewing of C-Level Executives.
• Conducted sales presentations/seminars to large groups, C-level executives and individuals.
• Directed branding and re-positioning for company at C-level.
• Identified and contacted C-level decision makers to present the Corporate Card Program for accounts payable and travel and entertainment expenses.
• Persuaded a group of powerful C-level private sector executives on the importance of this vision and to join the board.

• Ranked 1st company-wide in cold calls, meetings with C-level prospects, and account closings in 5 consecutive years.
• Recruited for finance, accounting, and human resource positions from entry level up to C-level management.
• Generated client book of C-Level executives through prospecting, cold calls, networking, and referrals.
• Present to Owners/Presidents, C-level executives, and HR Directors/Managers to implement products and services.
• Cultivated and led C-level engagements which solved complex workforce management issues to improve balance sheet.

• Recruited Senior to C-level positions within, but not limited to, Marketing Services.
• Led C-level recruitment and assimilation throughout Europe, Asia, Russia and North America.
• Provide strategic-level consultation to business leaders & employees, for people-related programs and processes.
• Executed market trial validating concept for C-level and retail bank leadership.
• Communicate with accounts from the manager to C-level executive level.

• Worked closely with C-Level executives and their venture partners.
• Experience negotiating with C-level executives and business owners.
• Managed a group of 25 C-level business leaders who were part of the Fairfax/Falls Church Regional Council.
• Provide Administrative support to C-level executives includiong CEO, Chairman, COO, Sr. Vice Presidents.
• Counseled and advised C-level executives how to market the IBM Business Resiliency Services brand.

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low Demand

• Mitigated QA risks including escalation to senior management, and collaborated with cross-functional teams to ensure testing quality.
• Participated in Code Review, QA meetings, Project status meetings and Defect tracking meetings with the offshore team in Germany.
• Worked closely with development and QA teams to understand the build needs and do the modifications/enhancements in build scripts accordingly.
• Communicate with development teams, QA teams, and senior management on the daily support operations of the help desk.
• Achieved a $508,000 savings in 2016 vs 2015 through the simplification of QA processes, systems and testing.

• Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting
• Develop and document application test plans based on software requirements and technical specifications for the QA department.
• Exceeded company expectations by ensuring my team achieved high stats in resolution rates and QA tests.
• Team Leader & SQA Team Leader SKILLS Developed and maintained software throughout different business domains:.
• Assisted in Qualifications, Process Validation, and Cleaning Validation to QA department.

• Provided strategic planning and operational planning support to HQAMC.
• Deploy to QA and prepare package for Production deployment.
• Evaluated and implemented QA process improvements for ongoing testing.
• Coordinated QA audits and follow up of Quality reviews.
• Participated in Application Unit Testing and QA testing.

• Research on the QA practices to be implemented in the company and corresponding documentation as per the company standards.
• Conducted and participated in walkthroughs to discuss certain issues with the development, design team and QA team.
• Mail drafting of getting lot no from QA on daily basis.
• Bin Mahmood (66/11kV GIS s/s in Middle East Qatar) 6.
• Performed ongoing critical wartime port surveys and analysis for Al Basrah and Um Qasr ports in Iraq.

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low Demand

• Developed proposed annual budget presentations for Independent Marketing Sales Executives, independent dealers and Ashley Home Store owners.
• Developed and maintained annual budgets; consistently operated under budget generating substantial savings to the developer funded budget.
• Created annual budget and maintained oversight of expenditures.
• Managed operational expenses within the annual budget.
• Direct 10 professional staff and manage an annual budget of $1.5+ million, reporting to the President.

• Managed all aspects of finance with regard to payroll and purchasing, encompassing $1,200,000 in annual budgets.
• Guide the engineers in planning, scoping, organizing, estimating, project budgeting and annual budgeting.
• Total accountability for outsourced IT services ($40M annual budget) provided by EDS to 3Com.
• Developed KPI's to manage the business which are used in creating freight forecast and annual budgets.
• Oversee ~750k annual budget funding the operational, social, and philanthropic endeavors of the chapter.

• Implemented operational changes to reduce the annual budget by more than $100K.
• Manage $2.5M annual budget and a >$34M investment portfolio.
• Led optimization of Communication costs: Annual Budget of $500K.
• Managed annual budget of $850K.
• Make annual budget and pay invoices.

• Review Annual budget for Maintenance section.
• Participate in the annual budget preparation.
• Assisted College Councils in formulating their annual budget requests Voted on special budget requests from on campus organizations
• Prepared annual budgets up to $100,000, managed inventory, and forecasted operational needs utilizing strategic planning methods.
• Headed up due diligence efforts for new acquisitions within the region Maintained progress reports Created annual budgets

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low Demand

• Transitioned existing accounting system to QuickBooks online.
• Input invoices, bills, checks, and payments into Intuit QuickBooks Enterprise solution software.
• Used QuickBooks to create invoices and receive payments for each service rendered.
• Transitioned to and became highly proficient with QuickBooks Pro and QuickBooks Payroll.
• Completed an academic project in QuickBooks 2014 and MS Excel 2010.

• Migrated the company from an outdated accounting system to QuickBooks Professional.
• Prepared weekly payroll and payroll tax reporting in QuickBooks Software.
• Worked extensively with both QuickBooks Online and desktop QuickBooks.
• Create and send correspondence using advanced options in QuickBooks.
• Update program financial records in Excel and QuickBooks.

• Implemented direct payroll deposits using QuickBooks Pro 2005.
• Maintained Fixed Assets and QuickBooks Pro accounting systems.
• Handle client billing information using QuickBooks.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using Quickbooks Software.
• Tracked attendance and financial data analysis, analyzing and reporting data, use of Quickbooks.

• Processed payroll checks using Quickbooks Pro.
• Worked with Microsoft Windows 2000 and XP, Peachtree, Internet, Outlook, QuickBooks, and Amtelco Phone System.
• Use Quickbooks 2015 for invoicing, writing checks, balancing and reconciliation of multiple checking and savings accounts.
• Analyzed and authored queries in Salesforce to compare to clients data in Quickbooks.
• Handle and Record financial contributions Reconcile Accounts Payroll QuickBooks Reporting

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low Demand

• Participated in bi-weekly conference calls regarding manufacturing problems to assist in resolution and improve communications between divisions.
• Calendar management and execution for C-level executive including managing and facilitating conference calls.
• Organized conference calls and meeting for online advertisement.
• Proposed monthly meetings to report status and medical updates to supervisor of disability and worker's comp claims through conference calls.
• Prepared minute reports after every internal meeting and conference calls with suppliers, management and creative team.

• Schedule appointments, meetings, conference calls, and training seminars for the director of the company.
• Managed calendars, scheduled and set up meetings, e-meetings, video and conference calls.
• Coordinate, schedule and confirm meetings and conference calls for clients and internal staff.
• Led and closed conference calls and demonstrations that generated cloud revenue directly to Oracle.
• Led C-Level and executive business reviews, routine conference calls, and site visits.

• Scheduled conference rooms, conference calls, and various meetings with agendas.
• Coordinated and managed sales district's weekly contract negotiation conference calls.
• Arranged and setup Conference Calls and WebEx Meetings for the department.
• Manage executive calendar, schedule meetings and conference calls as required.
• Coordinated travel and planned all staff meetings and conference calls.

• Coordinate business meetings and conference calls.
• Researched and compared marketing strategies in the annuities industry through conference calls with partner-firms.
• Assist with video conferences and Telepresence set up for all conference calls.
• Assisted in the preparation and scheduling of meetings and conference calls.
• Delivered multi- person conference calls for Fortune 500 companies.

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low Demand

• Computed norms for raw material and waste generation for all the products on monthly basis to check the feasibility of process.
• Prepared and briefed program execution status to Executive Management / Customer teams on a weekly / monthly basis.
• Maintained upkeep of two off site storage units with NIDA/NIH active and inactive publications on a monthly basis.
• Review actual sales performance on a weekly and monthly basis, then re-projects in-season sale and inventories.
• Spend analysis for various categories, saving calculation and reported savings to the management on monthly basis.

• Track all performance metrics on a monthly basis to achieve our team's goals and objectives.
• Collaborated with 10 other executives to brainstorm and organize various events on a monthly basis.
• Conducted extensive audits of business operations for 8 to 10 enterprises on a monthly basis.
• Uploaded data file from the CHIPS and FED into UCF database on a monthly basis.
• Buy and sell over 750,000 lbs of non ferrous scrap metal on a monthly basis.

• Traveled to the New York affiliate on a monthly basis to manage priorities and processes.
• Update the Recruitment metrics on monthly basis to measure the On Time and Recruitment Quality.
• Monitored premium payments on a monthly basis to ensure compliance with company guidelines and procedures.
• Maintain and manage multiple rate logs on a daily, weekly and monthly basis.
• Updated and maintained production reports on daily and monthly basis utilizing SAP Production planning.

• Handled 200-250 Air, Sea and Bulk shipments on a monthly basis.
• Prepare packets for coordinators on a monthly basis.
• Evaluated consumer reports on a monthly basis.
• Close projects on a monthly basis.
• Operationalized first VUH/VCH/VMG Nursing Grand Rounds held on monthly basis that also awarded CEUs.

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low Demand

• Reviewed Medicare contractor denial rationales and case-specific medical records for compliance, accuracy, and completeness.
• Analyzed insurances for eligibility including Medicaid and Medicare.
• Experienced with Medicare and Medicaid audit and recovery.
• Document Management New Town Square, PA * Processed appeal documents for Medicaid and Medicare and other insurance companies.
• Delivered written correspondence and other materials to/from Office of Director of Center for Medicare Management (CMM).

• Earned an award from Social Security Administration for cooperative education concerning the roll out of Medicare Part D.
• Coordinated and managed the decision and implementation of a Medicare Select product throughout the state of Texas.
• Rate setting expertise regarding Medicare and Medicaid reimbursement rates for all types of providers and payers.
• Maintained a Medicare process and procedure manual to ensure compliance with federal and state regulations.
• Assisted in the education of both Medicare and Medicaid policies, procedures, and laws.

• Down selected for Center for Medicaid and Medicare (CMS) SPARC SB contract.
• Request and receive all requested eligibility records and claim status records from medicare.
• Credited with rapid turnaround for the Medicare Part D Prescription.
• Transmitted primary electronic bills to DMEPOS Medicare carriers.
• Reviewed Medicare customer service information to confirm Medicare part B coverage.

• Completed Medicare pre-payment audit for Urology client practice.
• Appeal Management Coordinator Process and manage the review cycle for Medicare Part A and Commercial Inpatient cases to support appeals department.
• Establish partnerships with healthcare organizations to improve MTM adherence based on Medicare Part D requirements.
• Developed relationship and recruitment strategies for small group and Medicare dental plans.
• Contacted clients about Medicare and Health Benefits Verified check sequence numbers via Digital Lookup for accuracy.

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