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Executive office manager skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical executive office manager skills. We ranked the top skills for executive office managers based on the percentage of resumes they appeared on. For example, 12.9% of executive office manager resumes contained office procedures as a skill. Continue reading to find out what skills an executive office manager needs to be successful in the workplace.

15 executive office manager skills for your resume and career

1. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how executive office managers use office procedures:
  • Coordinate office activities, developed and recommended office procedures.
  • Reorganized office procedures to support JIT delivery policies.

2. Payroll Processing

Here's how executive office managers use payroll processing:
  • Accounted for payroll processing, hour's tally of 200+ combined employees and outsourced temp agencies.
  • Manage all aspects of billing, A/R and A/P general ledger postings and payroll processing.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how executive office managers use customer service:
  • Developed and maintained relationships between customers/clients, sale representatives, and banking officials by providing high level customer service.
  • Ensured personable and responsive customer service to clients, contract administrators, and facility/property managers.

4. Financial Reports

Here's how executive office managers use financial reports:
  • Analyzed results, managed projects, prepared financial reports, dealt with customers, vendors, and personnel concerns.
  • Manage monthly close process, preparing journal entries & running financial reports for management & investors.

5. Office Equipment

Here's how executive office managers use office equipment:
  • Managed acquisition, maintenance, and accountability of office equipment and furniture.
  • Monitored office supplies and ensured maintenance of office equipment.

6. Expense Reports

Here's how executive office managers use expense reports:
  • Generated expense reports and reconciled credit cards to ensure accurate reimbursements.
  • Process monthly invoices, approvals and prepare weekly expense reports/travel arrangements.

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7. Office Management

Here's how executive office managers use office management:
  • Performed general office management, clerical support and supervision of part-time office staff.
  • Reviewed company procedures and protocols to ensure effective and efficient office management.

8. Office Operations

Here's how executive office managers use office operations:
  • Directed day-to-day office operations, providing fundamental support to company Vice President and team of specialists.
  • Established new framework and practices for office operations resulting in greater efficiency.

9. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how executive office managers use human resources:
  • Worked closely with Human Resources in increasing our AOS scores by implementing associate engagement initiatives.
  • Managed the Human Resources Information Management program.

10. Calendar Management

Here's how executive office managers use calendar management:
  • Coordinate logistics, personnel, and calendar management for extra-curricular activities.
  • Travel arrangements domestic and international, calendar management.

11. Event Planning

Here's how executive office managers use event planning:
  • Managed all stages and aspects of event planning, from local office parties to our semiannual global corporate events.
  • Reviewed and approved purchase orders, travel costs, event planning, meetings with vendors and clients.

12. PowerPoint

Here's how executive office managers use powerpoint:
  • Created and produced PowerPoint marketing and presentation materials, and enhanced Consulting Team image and marketability.
  • Created PowerPoint presentations used for business development and in our quarterly events.

13. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how executive office managers use administrative functions:
  • Expedited daily logistical and administrative functions to achieve efficiency.
  • Manage administrative functions, situations and conflicts in order to increase the time available for the Executive team.

14. QuickBooks

Here's how executive office managers use quickbooks:
  • Maintained all corporate financial records using QuickBooks.
  • Managed Accounts Receivable, Accounts Payable, Payroll, Disbursements, Bank Reconciliations, and General Journal Entries with QuickBooks applications.

15. Administrative Tasks

Here's how executive office managers use administrative tasks:
  • Assisted the Executive Director with numerous administrative tasks in our office as well as his own law office.
  • Performed all administrative tasks required to maintain a functional and efficient working environment for this custom framing and manufacturing company.
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List of executive office manager skills to add to your resume

Executive office manager skills

The most important skills for an executive office manager resume and required skills for an executive office manager to have include:

  • Office Procedures
  • Payroll Processing
  • Customer Service
  • Financial Reports
  • Office Equipment
  • Expense Reports
  • Office Management
  • Office Operations
  • Human Resources
  • Calendar Management
  • Event Planning
  • PowerPoint
  • Administrative Functions
  • QuickBooks
  • Administrative Tasks
  • Meeting Minutes
  • Accounts Receivables
  • Accounts Payables
  • Real Estate
  • Scheduling Appointments
  • Office Budget
  • Conference Calls
  • Office Policies
  • International Travel Arrangements
  • Office Functions
  • Property Management
  • Executive Support
  • Background Checks
  • Bank Deposits
  • Press Releases
  • Word Processing
  • Meeting Agendas
  • Financial Statements
  • Business Development
  • Clerical Functions
  • Executive Management
  • Office Systems
  • Inventory Control
  • Office Services
  • Office Efficiency
  • Trade Shows
  • Corporate Events
  • Government Agencies
  • Ar
  • AP
  • Bank Reconciliations
  • Customer Relations
  • SVP
  • CPA
  • ADP

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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