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Executive program manager skills for your resume and career
15 executive program manager skills for your resume and career
1. Program Management
- Implemented program management methodology across IT projects for the hospital system.
- Implemented integrated product teams and developed senior program management personnel.
2. Project Management
- Implemented project management protocols to insure this and future projects adhered to guidelines and objectives.
- Established/implemented project management process and methodology within the program.
3. Digital Transformation
- Develop and deploy digital transformation planning and implementation services to accelerate adoption of Digital business solutions across Microsoft.
4. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Launched improved logistics scheduling capabilities by leveraging data, resulting in improved resource utilization and speed of delivery.
- Assisted sales teams and executives with logistics of executive account visit engagement.
5. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Developed and implemented operational structure and organization to successfully launch custom built CRM application, featuring unique account-based technology and products.
- Provided issue management and analysis for top issues submitted to the Operations to regarding the CRM use and functionality.
6. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Organized the training/education of over 400 Technical Solutions Managers and Architects worldwide on the Smart Cloud Enterprise Plus Offering.
- Supported the Smart Cloud Enterprise Plus (SCE+) Offering Team in the development of the offering.
7. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Assist Business Development Manager with prospect material and attend prospect meetings to generate new business.
- Managed and maintained new business accounts for the Director of Business Development.
8. Event Planning
- Key Achievements: Event Planning - Executed successful sales events for up to 150 attendees.
- Provided programmatic and event planning support to the Oceans Program.
9. Service Delivery
Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.
- Led, challenged and inspired a team of service delivery consultants toward sustained high-quality delivery of services to the program.
- Managed customer relationship that resulted in consistently achieving outstanding customer satisfaction, based on survey data for product and service delivery.
10. EBC
- Designed and implemented a yearly Executive Administration recognition luncheon, which increased executive participation and EA awareness of the EBC program.
- Improved visibility and interaction across EBC that resulted in increased traffic throughout Cisco solutions and marketing avenues.
11. R
R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.
- Developed a program in R used for data analysis of ICP-MS results.
- Prioritized E.H. R incentive program related work activities on weekly basis based on CMS guidelines and administer day-to-day operations.
12. Program Development
Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.
- Coached 280 Level I/II executives, leading to a 26% increase in program developments.
- Assist with curriculum, program development and training for neighborhood groups and organizations.
13. Strategic Direction
- Provide strategic direction and coordination to the team for continuous progress of the program and maintain tracking progress.
14. PMO
Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.
- Participated in weekly PMO Meetings with University Executive sponsors.
- Created and executed PMO to handle the incoming projects from U.S. Bank.
15. Oversight
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
- Provide direct oversight and management of multiple programs Risk and Opportunities, and best practice process for all programs.
- Provide logistic oversight for life cycle of complex weapon systems.
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Marcia Godwin Ph.D.
Professor of Public Administration, Master of Public Administration (MPA) Director, University of La Verne
List of executive program manager skills to add to your resume
The most important skills for an executive program manager resume and required skills for an executive program manager to have include:
- Program Management
- Project Management
- Digital Transformation
- Logistics
- CRM
- Cloud
- Business Development
- Event Planning
- Service Delivery
- EBC
- R
- Program Development
- Strategic Direction
- PMO
- Oversight
- KPIs
- Business Process
- Sigma
- Asset Management
- Stakeholder Relationships
- Process Improvement
- C-Level
- Executive Management
- Earned Value Management
- Healthcare
- HR
- Risk Management
- Application Development
- DOD
- Windows
- CIO
- KYC
- Client Satisfaction
- SLA
- Emba
- Direct Reports
- UAT
- SME
- Client Accounts
- PowerPoint
- Unix
- RFP
- Technical Expertise
- Led Development
Updated January 8, 2025