Patient Service Representative jobs at ExeterHospital - 304 jobs

Schedule: PRN (As Needed) | Nights and Weekends Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Registrar PRN with Parkland Medical Center you can be a part of an organization that is devoted to giving back! Benefits Parkland Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parkland Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Registrar PRN to help us reach our goals. Unlock your potential! Job Summary and Qualifications As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage. What you will do in this role: Interview patients at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels Provide exemplary Customer Service Ensure charts are completed and accurate Verify all insurance and obtain pre-certification/authorization Calculate and collect patient liability amounts Ensure that all necessary signatures are obtained for treatments Process patient charts according to paperwork flow needs and established productivity standards Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information Assign Insurance Plans (IPlans)accurately Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. Understand/explain policies regarding services, pricing, insurance billing, and payment of account. What qualifications you will need: * 1 year of related experience preferred. * Demonstrates proficiency in Microsoft Office applications required Learn more about a day in the life of a Registrar ********************************** HpzS5dpbE Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Patient Registrar PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The PSR is focused of patient centered care by performing a variety of clerical services to support departmental operations. These services include, but are not limited to, scheduling, registration, and receptionist activities with a primary focus on process improvement and patient satisfaction. Essential Functions include but are not limited to: Is accountable for the daily administrative/clerical functions. Manages the assignments, productivity and work flow of the office staff Responsible for front office operations; patient registration, telephone triage, filing, chart preparation, patient scheduling and other duties Communicates effectively with leadership, physicians, co-workers, team members and customers Greets and attends to patients in waiting area, keeping them informed and communicating regularly regarding delays/wait times. Fosters positive first impression by ensuring waiting area and work areas are tidy, organized, and safe for patients Demonstrates proficiency in the use of computer and other office equipment Informs leader regarding supply needs and is able to perform minor office equipment repairs and upkeep Good interpersonal skills in establishing effective working relations with staff. Ability to effectively train new staff members. Handling & protecting patient information. Promotes internal and external customer satisfaction. Builds and promotes a culture of service excellence and continuous improvement. Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy. Perform all other duties as assigned. Qualifications Education & Qualifications: Required: High School graduate or equivalent Preferred: Front office experience in a medical office

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.

General Purpose of Unit: The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community health center. The Patient Service Representative is required to provide efficient customer service by responding to/handling incoming telephone calls. Duties and Responsibilities: 1. Answer incoming telephone calls in a fast-paced call center environment a. Schedule, cancel, and reschedule patient appointments as necessary, according to clinical protocols and department workflows, using eClinicalWorks (eCW) scheduling software b. Assess root cause of the inquiry to provide first call resolution c. Determine which calls are appropriate for referral to clinical staff d. Interact with clinical staff (i.e. Nurses, Medical Assistants, etc.) via telephone and instant messaging e. Research patient specific clinical information within the Electronic Medical Record (EMR) (i.e., related to prior visits, referrals, lab tests, diagnostic tests, etc.) f. Fax/refax test orders to testing facilities as requested g. Send electronic messages (telephone encounters) to clinical staff according to workflows Frequency: Daily 2. Mail welcome letters and appointment cards to new patients. Frequency: As required 3. Decision making a. must follow clinical protocols by asking pertinent questions to collect patient data/information b. recognize an emergent situation and triage call to appropriate clinical department Confidentiality of Information: Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996) Competencies/Standards: Individual performance benchmarks are subject to change by management as technological, workflow or other efficiencies are realized (see addendum A) Position Qualifications 1. Required Qualifications: a. High School Diploma or G.E.D b. Strong written and verbal communication skills c. Professional telephone etiquette; ability to demonstrate and maintain professional customer service skills including empathy, patience and courtesy d. Must be able to work independently and with minimal supervision e. Must be able to perform telephone and computer tasks with appropriate speed and accuracy f. Must be able to multi-task (i.e., accurately research and document call while speaking on the telephone) g. Must be able to develop and maintain cooperative and courteous working relationships with staff throughout the organization h. Ability to analyze complex provider schedules and workflows i. Ability to meet performance standards of a fast-paced call center 2. Preferred Qualifications: a. Bi-lingual capability preferred b. Prior experience working in a medical/clinical setting c. Prior customer service experience d. Prior experience as a medical receptionist or medical assistant e. Familiarity with medical terminology Dimensions: 1. Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level Work Schedule: Patient Service Representative works 40 hours per week. This may include one evening per week and a rotating Saturday schedule which is equivalent to once per month dependent upon staffing needs

Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Full Time - Day Shift - Great Benefits Package! Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Does this position require Patient Care? No Qualifications Full Time - Day Shift - Great Benefits Package! Knowledge, Skills and Abilities - Knowledge of medical terminology and insurance verification procedures preferred. - Ability to work in a fast-paced environment and handle multiple tasks. - Excellent communication and interpersonal skills. - Strong attention to detail and problem-solving abilities. - Basic computer proficiency. Essential Functions: -Greet patients in a professional and friendly manner -Collect and verify patient demographic and insurance information, as well as enter information into systems -Schedule appointments and confirm patient information -Explain insurance and billing policies/procedures to patients -Process payments and provide receipts -Obtain pre-authorization for procedures as needed -Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Patient Service Representatives' (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice. The PSR serves as an ambassador of St. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service. In addition, they are the first people to make an impression on our patients/visitors when they enter any of our facilities. JOB REQUIREMENTS Education: High School Diploma/GED Experience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Certification: Medical Terminology preferred Other Skills Required: The PSR may have access to highly confidential patient information and must handle & protect the information in accordance with hospital & departmental protocol, HIPAA requirements and the highest level of ethical standards. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $17.73 - $24.42 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position. Our people make the difference. See firsthand what makes our employees and culture shine!

Full-time Description Are you interested in working for New Hampshire's 2024 Health Care Business of the Year, according to Business NH Magazine? Join the HealthFirst community, where every position has purpose! Step into a career where you're not just filling a position, you're making a meaningful impact. At HealthFirst, we're more than a doctor's office - we're a beacon of hope, providing top-notch integrated medical and behavioral care to all, regardless of their ability to pay. Be part of a team that's redefining healthcare and changing lives in ways others can only dream of. Ready to make a difference? Join us! HealthFirst Family Care Center, a Certified Great Place to Work and wonderful place to make a difference, is seeking a Patient Service Representative to join our team of mission-minded healthcare professionals. Who you are: You're the friendly face and voice of our health center. You have a talent for making people feel welcome and taken care of - whether in person or on the phone. Organization is your love language, and you know how to keep things moving while maintaining attention to detail. You're dependable, professional, and committed to making every patient experience a positive one. Who we are: We're a community health center serving 29 rural towns with compassion, purpose, and pride. At HealthFirst, you'll find a team that's collaborative, mission-driven, and committed to providing high-quality care to everyone who walks through our doors. We value respect, teamwork, and doing good - really, really well. What you'll do: Greet and assist patients and visitors in person and by phone with professionalism and warmth Answer phones within 3 rings, using consistent and courteous telephone etiquette Keep the reception, waiting, and work areas clean and organized Register new patients and update existing demographics, including scanning insurance cards and verifying eligibility Confirm and update patient information at check-in Ensure consents are completed annually and HIPAA documentation is up-to-date Notify clinicians of patient arrivals and communicate delays as needed Schedule appointments, manage cancellation and waitlists, and follow up on no-shows Handle prescription and records pick-ups Collect co-pays and discount fees; reconcile daily cash drawer Process interoffice deliveries, faxes, voicemails, and appointment confirmations Manage patient charts and records requests Maintain provider schedules and verify insurance Cross-train in at least one other position within HealthFirst Maintain confidentiality and secure PHI at all times Join us and bring your best self to the front lines of community care. Requirements EDUCATION/EXPERIENCE: High school diploma required. Two years' medical office experience desired.

Make a difference every day at Amoskeag Health, where we believe strong healthcare beings with strong human Connections! ~ NEW Pay Rates, Same Great Career Growth! ~ Who You Are: Amoskeag Health is seeking a per diem Patient Service Representative who is organized, professional, and a welcoming individual who enjoys interacting with patients and visitors. You take pride in providing a positive first impression, guiding patients smoothly through the intake process, managing schedules efficiently, and keeping the front office running seamlessly. What You'll Do: * Greet patients and guests and provide a welcoming first impression. * Check in patients, verify demographic, insurance, and prior balance information, and update records as needed. Screen patients for ability to pay and set up payment plans according to facility guidelines. * Collect balances due and manage the full Financial Assistance process, including education, documentation, approval/denial letters, and account adjustments. * Perform Medicaid, NH Health Protection Program, Marketplace, and intake screenings; determine eligibility and distribute Medical Discount Cards as needed. * Educate patients on health insurance coverage accurately and impartially, and provide timely referrals for additional assistance or consumer grievances. * Coordinate monthly Medical Discount Card renewals and maintain related reports. * Manage new patient requests from affiliated agencies and schedule appointments per protocol. * Maintain New Patient Desktop requests and respond promptly to patient calls and inquiries. * Enter new patient demographic data into the practice management system and schedule appointments via phone or walk-in according to protocol. * Notify clinical staff when patients require assistance beyond your scope. * Monitor waiting room activity to ensure patient safety. * Assist with printing reports, maintain forms and office supplies, and back up other Patient Service Representatives as needed. * Complete mandatory safety-related and infection control in-services as designated by management. * Safeguard patient privacy and confidentiality, demonstrating sensitivity to cultural diversity. What You'll Bring: * High school diploma or equivalent. * At least two years of customer service experience in a related field; healthcare experience preferred. * Excellent verbal and written communication skills. * Ability to work effectively with the public and maintain a professional, courteous demeanor. * Fluency in English (reading, writing, and comprehension) is required for patient safety; Spanish language skills are preferred but not required.

You Are interested in community health, Want to make a difference in people s lives and the community, Are looking to be part of a dedicated, professional team, rather than just have a job. Does this sound like you? If so, let s talk. We Are New Hampshire s oldest non-profit community health center, offering quality family health and medical services to all, regardless of their ability to pay. We are proud of our ability to respond to community needs while offering professionally satisfying, quality-of-life careers offering competitive benefits and compensation package. Currently we are seeking a full time (40 hours per week) Patient Service Representative in our Nashua office. Starting rate $ 18.00 As a Patient Service Representative, you are the first point of contact for our patients. You would be responsible for all front desk operations to include greeting patients, confirming demographic information, and responding to incoming and outgoing calls in a timely, professional manner. While no two patients will have the same needs, you can expect to assist them with scheduling appointments and verifying insurance eligibility, as well as assisting in the counseling and determination of financial assistance eligibility. Successful candidates will possess the following: Outstanding customer service and communication skills Excellent organizational skills and attention to detail Ability to work in a high-stress, multi-tasking environment Ability to work as part of a team, as well as independently Bilingual Spanish is preferred Qualifications: High School diploma or equivalent 1-2 years of experience in an administrative support role Must be flexible with scheduling Benefits: Medical, Dental and Vision Paid STD, LTD and Life Insurance 403B match Tuition reimbursement Generous earned time bank (vacation), Paid Birthday and attendance incentives We are an Equal Opportunity Patient Care Provider and Employer, offering a competitive benefits and compensation package. For consideration, interested parties should submit a resume or CV to Lamprey Health Care's Human Resources Department.

Job Description You… Are interested in community health, Want to make a difference in people's lives and the community, Are looking to be part of a dedicated, professional team, rather than just have a “job.” Does this sound like you? If so, let's talk. We… Are New Hampshire's oldest non-profit community health center, offering quality family health and medical services to all, regardless of their ability to pay. We are proud of our ability to respond to community needs while offering professionally satisfying, quality-of-life careers offering competitive benefits and compensation package. Currently we are seeking a full time (40 hours per week) Patient Service Representative in our Nashua office. Starting rate $ 18.00 As a Patient Service Representative, you are the first point of contact for our patients. You would be responsible for all front desk operations to include greeting patients, confirming demographic information, and responding to incoming and outgoing calls in a timely, professional manner. While no two patients will have the same needs, you can expect to assist them with scheduling appointments and verifying insurance eligibility, as well as assisting in the counseling and determination of financial assistance eligibility. Successful candidates will possess the following: Outstanding customer service and communication skills Excellent organizational skills and attention to detail Ability to work in a high-stress, multi-tasking environment Ability to work as part of a team, as well as independently Bilingual Spanish is preferred Qualifications: High School diploma or equivalent 1-2 years of experience in an administrative support role Must be flexible with scheduling Benefits: Medical, Dental and Vision Paid STD, LTD and Life Insurance 403B match Tuition reimbursement Generous earned time bank (vacation), Paid Birthday and attendance incentives We are an Equal Opportunity Patient Care Provider and Employer, offering a competitive benefits and compensation package. For consideration, interested parties should submit a resume or CV to Lamprey Health Care's Human Resources Department.

You Are interested in community health, Want to make a difference in peoples lives and the community, Are looking to be part of a dedicated, professional team, rather than just have a job. Does this sound like you? If so, lets talk. We Are New Hampshires oldest non-profit community health center, offering quality family health and medical services to all, regardless of their ability to pay. We are proud of our ability to respond to community needs while offering professionally satisfying, quality-of-life careers offering competitive benefits and compensation package. Currently we are seeking a full time (40 hours per week) Patient Service Representative in our Nashua office. Starting rate $ 18.00 As a Patient Service Representative, you are the first point of contact for our patients. You would be responsible for all front desk operations to include greeting patients, confirming demographic information, and responding to incoming and outgoing calls in a timely, professional manner. While no two patients will have the same needs, you can expect to assist them with scheduling appointments and verifying insurance eligibility, as well as assisting in the counseling and determination of financial assistance eligibility. Successful candidates will possess the following: * Outstanding customer service and communication skills * Excellent organizational skills and attention to detail * Ability to work in a high-stress, multi-tasking environment * Ability to work as part of a team, as well as independently * Bilingual Spanish is preferred Qualifications: * High School diploma or equivalent * 1-2 years of experience in an administrative support role * Must be flexible with scheduling Benefits: * Medical, Dental and Vision * Paid STD, LTD and Life Insurance * 403B match * Tuition reimbursement * Generous earned time bank (vacation), Paid Birthday and attendance incentives We are an Equal Opportunity Patient Care Provider and Employer, offering a competitive benefits and compensation package. For consideration, interested parties should submit a resume or CV to Lamprey Health Care's Human Resources Department.

The Patient Service Representative serves as the primary contact for new and established patients/clients and customers accessing Harbor Care services. Greets and welcomes everyone in welcoming and professional manner. Responsible for managing patient appointments, patients schedules, patient information, and patient processing through accurate and timely data entry to ensure timely patient flow. Works collaboratively with other members of the health care team and programs in order to provide high-quality patient care delivery. Basic Qualifications: * · High school diploma (or global equivalent) * · Excellent Customer Service skills * · Knowledge of computers and Microsoft software applications * · Experience with Electronic Health Record (EHR) * · Experience working with people from diverse populations Preferred Qualifications: * · Associates degree or above in health care administration or related field * · Knowledge of The Federally Qualified Health Center (FQHC) Regulations * · Knowledge of 42 CFR Part 2 regulations for confidentiality regarding the treatment of Substance Use Disorders * · Experience in Social Work or mental health support * · Two-years of health care experience * · Bilingual in English/Portuguese * · Knowledge of telehealth Knowledge, Skills and Abilities: * · Bi-lingual English/Portuguese desired * · Understanding of Electronic Health Records, understanding of Microsoft Outlook, Word, Excel and PowerPoint * · Be aware of and adhere to HIPAA and 42 CFR Part 2 rules and regulations * · Strong oral, written and reading communication skills. Ability to understand verbal and written instructions * · Excellent interpersonal, organizational, and problem-solving skills * · Resourcefulness, flexibility and integrity * · Respectful of people and their cultural, religious and ethnic differences * · Must friendly and an empathic listener * · Must be able to remain calm and professional in a fast-paced environment * · Ability to adapt to change and quickly learn new software and/or processes * · Ability to function in a team-oriented environment * · Strong attention to detail * · Ability to organize and prioritize work * · Ability to type 40 wpm+. Data entry, computer and phone skills are required * · Basic currency exchange * · HIPAA Knowledge * · Experience with Medicare, Medicaid, and Managed Care third party products * · Knowledge of FQHC * · Ability to troubleshoot basic technology challenges related to telehealth

At Mid-State Health Center, care starts with people-and that includes our team. We're a mission-driven, not-for-profit health center serving the people of central New Hampshire through compassionate, high-quality care. Our integrated model supports patients across primary care, behavioral health, dental, substance use treatment, advanced imaging, childcare, and so much more. With nearly 15,000 patients served, our work reaches every corner of the community-and it all starts with a dedicated team. At Mid-State, you'll be part of a supportive, collaborative environment that values whole-person care, innovation, and doing good-for those we serve and for one another. We offer competitive pay based on experience and credentials, along with a comprehensive benefits package that includes health, dental, and vision insurance; a 403(b) retirement plan with match; paid time off and holidays; tuition reimbursement; professional development support; flexible spending accounts; life, cancer, and accident insurance; and access to an employee assistance program. More than a job, this is a place where your work matters and your impact is real. Mid-State Health Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ORGANIZATIONAL MISSION: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability to pay. GENERAL SUMMARY OF DUTIES: Responsible for performing clerical functions including answering phones, scheduling patient appointments, communicating via text messages and greeting patients in an efficient, professional and courteous manner. SUPERVISION RECEIVED: Reports to Clinical Services Director ESSENTIAL FUNCTIONS: Communicates effectively and clearly; works effectively with co-workers as a team member and performs duties of other clerical office personnel. Works efficiently to assist with flow of patients through the office. Working in multiple scheduling platforms. Verifies insurance eligibility and other necessary information and records in the medical record. Answers questions regarding patient appointments and testing. Ensures that patients are scheduled properly and appointments are confirmed. Accurately books, coordinates and reschedules patients' appointments as needed. Maintains Visiting Specialist schedules. Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed; maintain appropriate documentation of access to medical records. Politely greets, registers patient in a prompt pleasant and efficient manner. Answers telephone, screens calls, takes messages, and provides information as needed. Deals with patient's needs expeditiously. Completes necessary paperwork such as Medical Releases, HIPAA forms, patient demographic info, etc. Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling laboratory or radiology work as directed. Accessing Cerner Assists with clearing of rooms and upkeep of laundry. Participates in ongoing education and updates. Attends meetings as required. Performs other duties as assigned. The job holder must demonstrate competencies applicable to the job position. EDUCATION: High school diploma or GED preferred. EXPERIENCE: Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting and knowledge of medical terminology desirable. Word processing and computer experience. KNOWLEDGE and ABILITIES: Plan, organize, delegate and supervise. Evaluate the effectiveness of existing methods and procedures; developing, analyzing, and revising processes. Operate a variety of office equipment and computer programs. Apply policies and procedures. Set priorities among multiple requests. Interact with patients, medical and administrative staff, public effectively. Communicate clearly and effectively in person, in writing, or by phone. Comply with established policies and procedures. Plan and perform diversified duties requiring knowledge of patient relations and medical information management fields. Computer literate with proficiency in Microsoft Office applications. Basic financial skills, as well as analytical skills for trend and situational analysis desired. Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems; work with frequent interruptions; be a team player. PHYSICAL/MENTAL DEMANDS: Work may require hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range. Requires manual and finger dexterity; for things such as typing, using calculator, and eye-hand coordination. ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network. At Core Physicians, you#ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you#re part of our clinical, administrative, or support staff, you#ll play a key role in advancing our mission to deliver exceptional care and service to our community. Why Join Us Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career advancement opportunities and ongoing education support Standard weekday schedule (Monday#Friday) , with limited weekend or holiday rotations that promote teamwork and work#life balance across locations Collaborative, physician-led organization that values input and innovation Free onsite parking and convenient Seacoast New Hampshire locations #Culture grounded in respect, quality, and patient-centered care The Medical Office Coordinator will provide#administrative support to physician practice, clinical staff, and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support,#maintenance of office supplies, and daily banking. Requirements: High school graduate or equivalent 1-3 years experience in customer service environment BCLS within 6 months of hire Major Responsibilities: 1.##Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages. 2.##Collection of co-pays , patient balances, verify insurance eligibility, update patient demographics# Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work. 3.##Posts payment and adjustment transactions, balances daily journal and close batches every day# May be asked to prepare and deliver bank deposits in accordance with established policies and procedures. 4.##May be asked to mentor and train new staff. 5.##Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices. 6.##Assigns new patients to a provider # care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team. 7.##Follows all standard work protocols and may be asked to complete order and referral reconciliation. 8.##Demonstrates sensitivity to the patient#s comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards. 9.#Provides coverage for other Core offices as requested. 10.#Other duties as assigned Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network. At Core Physicians, you'll find a supportive environment that values teamwork, innovation, and professional growth. Whether you're part of our clinical, administrative, or support staff, you'll play a key role in advancing our mission to deliver exceptional care and service to our community. Why Join Us * Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment * Career advancement opportunities and ongoing education support * Standard weekday schedule (Monday-Friday) , with limited weekend or holiday rotations that promote teamwork and work-life balance across locations * Collaborative, physician-led organization that values input and innovation * Free onsite parking and convenient Seacoast New Hampshire locations * Culture grounded in respect, quality, and patient-centered care The Medical Office Coordinator will provide administrative support to physician practice, clinical staff, and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support, maintenance of office supplies, and daily banking. Requirements: * High school graduate or equivalent * 1-3 years experience in customer service environment * BCLS within 6 months of hire Major Responsibilities: 1. Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages. 2. Collection of co-pays , patient balances, verify insurance eligibility, update patient demographics Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work. 3. Posts payment and adjustment transactions, balances daily journal and close batches every day May be asked to prepare and deliver bank deposits in accordance with established policies and procedures. 4. May be asked to mentor and train new staff. 5. Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices. 6. Assigns new patients to a provider & care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team. 7. Follows all standard work protocols and may be asked to complete order and referral reconciliation. 8. Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards. 9. Provides coverage for other Core offices as requested. 10. Other duties as assigned