Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. **************************************************
Job Description
EXL Risk Control is looking for self-directed independent contractors who possess excellent
communication skills, computer proficiency, and a commitment to meeting client quality and
timeliness standards. You will work from your own home or office, and service onsite
survey/inspection assignments in the Cincinnati, OH area, and other locations within approximately 100 miles of Cincinnati.
Responsibilities
You will be responsible for scheduling on-site surveys and providing risk control reports to
insurance industry clients. These reports contain information necessary to underwrite a
commercial insurance policy and may include recommendations to control and/or correct
potential loss producing conditions associated with that policy. You will be expected to
manage assignments you accept, successfully secure customer appointments within a
local territory and complete work assignments on time.
Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and
improve safety, mitigating risks for our insurance company clients. The type of businesses
we survey are commercial operations, including retail, restaurants, hotels, apartments,
construction jobsites, churches, schools, etc. Most surveys are focused on assessing the
business for Property and General Liability coverage, but we also service other commercial
insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,
Inland Marine and Builders Risk.
Qualifications
Preferred experience in commercial insurance, real estate, inspection, construction, claim,
loss control, underwriting, and/or fire and safety experience is a plus, but all interested
candidates are encouraged to submit their qualifications. In lieu of experience, we can refer
you to a 15-hour online certification option to qualify you. Fees are negotiable depending on
experience and the unique aspects of selected jobs.
Tools or Items You Must Provide:
Digital camera or tablet
Computer
Printer
High speed internet access
Reliable vehicle
Measuring device such as a laser, 100 ft. tape, or measuring wheel
Auto and General Liability Insurance
All interested candidates are encouraged to apply.
$45k-62k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Medical Records Document Processor (on site)
EXL 4.5
Remote EXL job
Why Choose EXL Health?
At EXL Health, we're more than just a company-we're a team committed to innovation and excellence in healthcare. From your first day, you'll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.
Here's what makes this role and our culture exciting:
Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.
What We're Looking For:
Experience and Education: High school diploma (or equivalent) required. Previous experience in healthcare, medical records, or document processing is a plus.
Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.
What You'll Gain:
At EXL Health, we invest in our people with benefits and opportunities that make a difference:
Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
Collaboration: Be part of a close-knit, supportive team that values your contributions.
Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
Recognition: Your efforts won't go unnoticed-we celebrate achievements and foster a culture of appreciation.
EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.
We provide guidance/ coaching to every employee through our mentoring program where in every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
Base Pay Range - $35,000 - $40,000 annually
For more information on benefits and what we offer please visit us at **************************************************
What You'll Do:
Your day-to-day will be engaging and varied!
Open, review, and sort incoming mail by client and audit program.
Prepare, process, and review medical records-both physical and electronic-for scanning and distribution.
Collaborate with internal teams and providers via email to resolve issues.
Handle return mail, audit letters, and outgoing correspondence.
Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
Maintain trackers and ensure HIPAA compliance.
$35k-40k yearly Auto-Apply 42d ago
Remote Storage & Backup Infrastructure SME
Capgemini 4.5
Remote or New York, NY job
A global technology consulting firm is seeking a dedicated professional to manage storage and backup systems. The role involves diagnosing incidents, performing maintenance tasks, and monitoring system performance. Candidates should have over 5 years of relevant experience and strong technical knowledge. The position offers remote work options and the chance to work with leading organizations, contributing to innovative technology solutions.
#J-18808-Ljbffr
$92k-116k yearly est. 2d ago
Senior Director Industry Market North America
Hitachi Vantara Corporation 4.8
Remote or Houston, TX job
We are seeking a Senior Director Heavy Industry Market North America. This is a remote opportunity. The role will spearhead innovative marketing and sales strategies for Transformers products within the Heavy Industry market, driving increased orders, gross margin, and market share while enhancing customer satisfaction. By developing a comprehensive market‑based roadmap and coordinating with key stakeholders, this role aims to optimize sales efficiency and performance across global markets. Additionally, the leader will foster collaboration within Hitachi Energy's global cross‑industry networks, uniting market players to propel the Transformers brand to new heights.
Your responsibilities
Develops and implements a market‑based approach which includes direct, third‑party and project sales whilst building customer relationships with key stakeholders, to educate, inform and solicit support for pursuing market opportunities and converting them to orders.
Defines, implements and coordinates all sales and marketing activities including within the defined industry segment, in alignment to the given strategy, ensuring that the related product groups increase all relevant metrics in their selected market segments.
Strategically identify and pursue upcoming projects that align with growth objectives and industry advancements.
Align these efforts with an overarching strategy to boost metrics such as market share, customer satisfaction, and revenue across chosen market segments.
BASIC QUALIFICATIONS
Bachelor's degree in Engineering and/or Business related field, Master's preferred
10 years of professional experience working in engineering, manufacturing and/or sales
Ability to inspire and guide teams towards achieving targets, fostering collaboration and a positive team spirit
Willingness to travel up to 50% to engage with stakeholders, attend industry events and support business initiatives across regions
PREFERRED QUALIFICATIONS
Experience working with transformer systems and/or power related systems
Experience working in and leading within matrix organization with oversight of multifunctional teams
Strong proficiency in conducting market research and analysis to identify trends, customer needs and competitive landscape
Experience with Salesforce, SAP and Microsoft tools
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. #J-18808-Ljbffr
$146k-197k yearly est. 5d ago
Facilities Electrical Engineer
Capgemini Engineering 4.5
Toledo, OH job
About the job you're considering
The Facilities Electrical Engineer will support capital and expense projects for the Elmore, OH facility, overseeing project planning through execution. This role focuses on delivering high‑reliability solutions in instrumentation, controls, and data acquisition systems while ensuring alignment with facility objectives.
Your Role
Lead the planning, design, and execution of capital projects to ensure alignment with business goals, budgets, and schedules.
Serve as the project lead for both multi‑disciplinary and single‑discipline initiatives, coordinating resources and managing timelines.
Develop technical specifications and evaluate vendor bids to recommend best‑value solutions that meet operational, reliability, and safety requirements.
Oversee field installations, conduct inspections, and resolve technical issues to ensure successful project execution.
Collaborate with cross‑functional partners in production, maintenance, and supply to support project goals and facility needs.
Provide troubleshooting and technical support for instrumentation, control systems, and data acquisition technologies.
Develop and implement standards and procedures to ensure long‑term consistency and sustainability of control systems.
Your Skills and Experience
Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or related field.
7 plus years of experience managing capital projects and leading technical teams in an industrial engineering environment.
(Years added to meet template requirement.)
Strong technical background in industrial instrumentation, controls, and data acquisition system design. Hands‑on experience developing HMI screens and programming PLCs, preferably including Allen Bradley, Automation Direct, or GE platforms.
Demonstrated ability to manage multiple projects simultaneously, meet deadlines, and deliver high‑quality results while collaborating effectively with stakeholders.
The base compensation range for this role in the posted location is: $86,900 to $192,460 Yearly
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. **************************************************************************
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
$61k-78k yearly est. 5d ago
Assistant Manager, Lead Risk Analyst
Genpact 4.4
Olde West Chester, OH job
Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Lead Risk Analyst.
In this role, you will engage with sales and marketing team to support failure forecasting modelling and new contracts underwriting. You will leverage your strong analytical and problem-solving skills to gain a deep understanding of current operational landscape and business model, process deep dives to understand technology landscape, key metrics, data flow, tools, and pain points.
Responsibilities
Forecast the maintenance cost for long term service contracts, analyse the technical operational risk for product maintenance and failures.
Leverage domain and process knowledge to derive meaningful data driven insights
Apply data analytics, statistical reliability approach and methodology to solve business problems.
Responsible for leading cross-functional projects and managing key stakeholders.
Support the business on simplification & transformation projects, new process set-up & system implementations.
Develop, present, and maintain comprehensive analysis to aid any proof of concept
Should have analytical aptitude and bent of mind to do problem solving.
Should be able to work with limited or no guidance, provide industry experience to solve problems in client environment and act as consultant.
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in Aerospace/Mechanical Engineering
Relevant experience in Aerospace industry is a must.
Strong quantitative and analytical skills and able to be self-directed and work independently to meet and exceed goals.
Should have strong hands-on experience Excel.
Preferred Qualifications/ Skills
Strong Business Acumen, Analytical capability, and data modelling.
Demonstrated capability to multitask in a fast-paced environment.
Experience with Lean and Six Sigma / Process Improvement activities.
Experience in failure forecasting methodology/reliability engineering.
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.
Make an impact - Drive change for global enterprises and solve business challenges that matter.
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is $68,000 - $75,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
West Chester, Ohio area candidates are eligible for this role only.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit *************** . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
$68k-75k yearly 3d ago
Technical Account Manager - Director
Fico 4.9
Remote job
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
“
At FICO, we are responsible for delivering state of the art applications in both the private and public cloud space. As a Technical Account Manager, you add significant value to our customer delivery, due to your depth of project management, cyber security, and technical expertise. You will interface among IT, Operations, Professional Services, Product in support of our client's technical solution, requests, and concerns. You will deliver solutions in a fast-paced, client-facing, dynamic environment. If you are excited by innovation and driven to succeed, you will find working as a Technical Account Manager for the Global Technology Services group an exciting and rewarding journey.
” - Vice President, US Global Technology Services
What You'll Contribute
Provide technical support for a large client, collaborating closely with the Customer Support Manager, to ensure technical impacts are managed appropriately.
Work closely with Global Technology Services (GTS) teams to ensure consistent, high-quality product/solution delivery with long-term sustainability.
Manage IT relationships and concerns for the client, working alongside the GTS team and relevant product, project, account managers and Professional Services.
Develop overall technology solution knowledge within the relevant clients and ensure consistent high levels of service.
Work with the client and GTS team to ensure success of new services for our clients.
Manage customer satisfaction from a technology solution standpoint, and relevant reporting of the performance of the services against service level agreements (SLAs).
Work with operations for critical client specific issues.
Collaborate with the Cyber Security team to ensure that security policies are addressed with the client.
Build trusted relationships with a broad spectrum of stakeholders from senior executives to support desks. Leverage these relationships effectively to validate assumptions, acquire useful information, negotiate among competing objectives, resolve issues, manage change, agree to direction, and achieve consensus.
What We're Seeking
Bachelor's degree in computer science or related field and or equivalent experience.
Experience in technical customer SaaS implementations, with a history of increasing responsibility, in a large, complex information systems environment.
Project experience within environments containing cardholder data, data privacy, and personal identifiable information (PII).
Experience with end-to-end software development project lifecycle (requirements, development, testing, implementation, warranty).
Experience across the entire technology stack including server, database, network, and storage.
Self-directed with independent work delivery. Escalates appropriately and keeps stakeholders informed. Ability to own problems and to find solutions.
Excellent interpersonal skills - strong verbal and written skills; ability to engage with senior business and technology leaders.
Experience with waterfall and agile project management processes and methodologies.
PMP Project Management certification preferred.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $126,000 to $198,000 with this range reflecting differences in candidate knowledge, skills and experience.
#LI-CG1
#LI-remote
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems.
• Lending - 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at ********************
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at **************************************
$126k-198k yearly Auto-Apply 6d ago
Cybersecurity Risk Mgmt Advisor
Fiserv 4.4
Columbus, OH job
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Cybersecurity Risk Mgmt Advisor
About your role:
As a Cyber Risk Management - Advisor II, you will be instrumental in identifying, assessing, and mitigating cybersecurity risks across our organization. Your expertise will help safeguard our clients' data and ensure the resilience of our financial services. You will collaborate with a team of professionals dedicated to innovative risk management practices, contributing directly to our mission of providing secure financial solutions.
What you'll do:
Lead the identification, assessment, and mitigation of cybersecurity risks.
Develop and implement risk management strategies and frameworks.
Collaborate with cross-functional teams to integrate risk management into business operations.
Provide expert guidance on cybersecurity risk trends and best practices.
Conduct regular risk assessments and develop robust mitigation plans.
Monitor and report on the effectiveness of risk management measures.
Ensure compliance with regulatory requirements and industry standards.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
6+ years of experience in cybersecurity risk management
3+ years of experience with risk assessment and mitigation strategies
3+ years of experience in developing and implementing risk management frameworks
3+ years of experience in compliance with regulatory requirements and industry standards
6+ years of an equivalent combination of educational background, related experience, and/or military experience
Experience that would be great to have:
1+ year experience assessing, mitigating, and managing security risks in cloud environments (AWS, Azure, GCP),
1+ year experience designing secure architectures, implementing controls (IAM, encryption), ensuring compliance (NIST, CIS), performing audits, leading incident response, and advising stakeholders on cloud security best practices and strategies
Experience in project management
Experience in the financial services industry
How you'll work
This role is on-site Monday through Friday. Fiserv considers in‑person collaboration to be an essential part of this role as in‑person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel
Approximately 10% of travel off‑site or to other office locations is expected.
Sponsorship
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F‑1 (OPT, CPT, STEM), H‑1B, H‑2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.
#LI-RM1
Salary Range
$109,000.00 - $182,400.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
$109k-182.4k yearly Auto-Apply 14d ago
Customer Service Remote Role
Capgemini 4.5
Remote or Cincinnati, OH job
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
Email resume to ***************************
Profile: Customer Service Remote
Salary\: $11.10/hr
Interview Process\: 1 Telephonic / Video Interview.
Duration \: 18 months position ( with benefits) with a 40hrs / week schedule ideally from Mon- Fri.
Email resume to ***************************
Roles & Responsibilities:
•Receive inbound phone calls from our prescribers and members
•Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process
•Good written and verbal communication skills
•The ability to display soft skills while moving the call forward
•Meeting or exceeding government mandated timelines
•Complying with turnaround time, productivity, and quality standards
•Conveying resolution to beneficiary or provider via direct communication and professional correspondence
•Acquiring and maintaining basic knowledge of relevant and changing Clients guidance
•Research, troubleshoot and resolve client application discrepancies using computer system
•Meet daily tasks through various forms and mediums of communication - written, verbal and/or by phone
Requirements
•Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
•Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
•Highspeed and reliable Internet connection
•Quiet and focused work environment
Required Qualifications\:
•Ability to effectively communicate with members and prescribers while managing multiple software systems
•Accountable and results driven
•Critical thinker/problem solver
•Receptive to constructive feedback and flexible in adapting to change
•Ability to effectively plan, prioritize, and organize time and workload
•Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
•Proficient in navigation of multiple computer applications
•Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
•Able to multi task efficiently in order to complete each call within the AHT targets designated by the Client
•Ability to type more than 30 WPM
Preferred Qualifications\:
•At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service
•Six months of PBM/pharmaceutical related work strongly desired
•1+ years of call center experience
•1+ years of healthcare background
•Team player with excellent communication skills both verbal and written
•Exposure to business domain is an added advantage
•Organizational skills including the ability to multi-task, set priorities, and follow up promptly
•Ability to work a flexible work schedule
Education:
•High School Diploma, GED or equivalent required
•Bachelor's degree in related field or equivalent work experience preferred
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Email resume to ***************************
$11.1 hourly Auto-Apply 60d+ ago
Medical Records Management
EXL 4.5
Remote EXL job
Why Choose EXL Health?
At EXL Health, we are more than just a company, we're a team committed to innovation and excellence in healthcare. From your first day, you will collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.
Here is what makes this role and our culture exciting:
Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.
What We're Looking For:
Experience and Education: High school diploma (or equivalent) required. Previous experience in a mailroom, mail handling or printshop is a plus.
Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.
What You'll Gain:
At EXL Health, we invest in our people with benefits and opportunities that make a difference:
Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
Collaboration: Be part of a close-knit, supportive team that values your contributions.
Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
Recognition: Your efforts will not go unnoticed, we celebrate achievements and foster a culture of appreciation.
EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.
We provide guidance/ coaching to every employee through our mentoring program where in every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
Base Pay Range - $35,000 - $40,000 annually
For more information on benefits and what we offer please visit us at **************************************************
What You'll Do:
Prepare files of outgoing Audit letters daily
Maintain tracking of all outgoing letters
Operate postage meter, inserter, scanner, printers
Troubleshooting machine jams, performing quality checks
Responsible for monitoring supply levels and communicating when they need to be reordered
Responsible for communication and reporting of any equipment, system or workflow issues to the appropriate Leadership or Team Members
Meet quality and productivity standards as indicated by service level
Comply with HIPAA, and postal regulations
Review and process return mail
Other duties as assigned to support the audit process and/or company-wide programs
$35k-40k yearly Auto-Apply 43d ago
Customer Development, Integrated Operations Director (Remote)
Capgemini 4.5
Remote or York, NY job
As an integral part of Capgemini's Integrated Operations practice, you will be part of a team that will lead our Clients towards large-scale transformations applying an end to end integrated vision of process integration, automation and technology solutions at the very forefront of innovation to help our clients achieve a frictionless enterprise vision, roadmap and ecosystem for your assigned pillar of expertise or area of responsibility.
You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects. We seek experienced, focused and driven individuals who have the ability to design content, present content, influence, lead, design and deploy strategic, global and integrated operating model design, strategy transformation, transition execution and manage run projects and delivery as needed.
Must have executive presence, domain knowledge, ability to design a complex business case, translate the business case and solution to run, and support run operations as needed to deliver on committed value unlocks and said business case. Must have a strong understanding of industry and domain experience relating to your pillar including industry trends, best practices, process, technology and our Capgemini approach and assets. Must be versatile and support all facets of strategic consulting from design to deployment for the Integrated operations practice.
Understands leading and innovative technology for pillar such as tools focused around Trade Promotion Planning, Optimization and Management commercial activities, can translate Customer Development (CD) Insights and analytics, develop strategic growth plans, channel development, business plan development and execution, industry leading platforms, automation. Management/Optimization processes to address industry best practices associated with customer types (retail, wholesale, distributor, B2B, etc,.)
Industry domain experience in supply chain and CPG or Retail
You will need to demonstrate the ability to:
Create and communicate a transformation roadmap and vision around how organizations execute and manage go to market activities relating to category and channel performance tracking, customer business plan execution, promotional and in store execution activities
Have the ability to envision and craft a transformation plan and operating model for various clients that integrates customer development and promo execution plans with other supply chain, finance, data and analytics activities that would drive greater business outcomes and remove friction across the enterprise.
Play a key role in the sales and pursuit process to sell the pillar design and vision for integrated operations to prospective clients.
Lead and support projects spanning several practices/disciplines/geographies managing scope, risks, results, delays and profitability.
Ability to analyze existing client data, volumes, technology, operating models, process outcomes and design leading Integrated Operations solutions and pursuit content for prospective and existing clients.
Be an “Influencer” in the further development of your domain/specialism via technical knowledge, capabilities and attitude and domain/industry expertise. Works across functional teams to advise and direct
Understand concepts around Digital/online sales and marketing, understanding of different routes to market\: modern trade, traditional trade, ecom
Experience and exposure to Trade Promotion Management/Optimization processes to address industry best practices associated with customer types (retail, wholesale, distributor, B2B, etc,.)
Must have supply chain experience.
Focus on business results and higher profit margin, while organizing successful delivery
Be a confident, polished and fluent presenter frequently presenting to client management teams, to boards and to large audiences
Lead the development and extension of products and services and know how to communicate and market them
Drive process improvement through technology related tools within the given area of expertise
Strategically focuses people and resources to meet changing market requirements - Be an enabler of change.
Implements effective recruitment strategies to build the organization to meet business objectives
Have knowledge of and actively promote group wide knowledge management tools and learning. Can input to and design learning programs
General Responsibilities / Accountabilities:
As Execute Pillar Support, you will support the Pillar lead on solutioning and designing our transformation and product strategy for the Customer Development (Execute) pillar, and support associated programs. In addition, you will be responsible for managing pillar SMEs, associates, analysts and supporting roles for transformation and related projects. You will create a business platform from which you generate business volume and/or value and develop high-level business relations and high-impact projects.
Role involves Strategic Consulting, Solutions Design, Customer Development experience, Leadership skills. Must have experience in Operating model consulting, ability to generate an End to End vision across Supply chain to Pay Key processes. EG\: Annual planning, S&OP, Promotional planning and management, trade promo management.
Ensure compliance to pillar vision and solutions across the Integrated Operations landscape
Leverage your extensive process/domain knowledge to lead the development and extension of products and services and successfully communicate and market them.
Identify business transformation/business opportunities at a management level and drives proposals to win these
Drive and identify opportunities for the development of team offers, new tools, points of view and methodologies.
Have an excellent understanding of TIO concept and project and change mgt methodologies and can steer profound change and disrupt these frameworks and/ or methodologies
Drive DGEM development within the expert community
Successfully facilitates at board-level workshops involving multiple organizations
Maintain an established industry network
Run projects of significant size, complexity and risk
Drive own and team salability internally and externally with demonstrable experience for delivering sales of 1me+
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at ****************** People matter, results count.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
$142k-213k yearly est. Auto-Apply 60d+ ago
Instructional Design Manager
EXL 4.5
Remote EXL job
EXL Health is seeking an Instructional Design Manager to lead the design, delivery and modernization of competency-based learning solutions for clinical and coding auditors. This is a fully remote position.
Reporting to the Senior Training Manager of Learning and Development, this role is responsible for overseeing a small team of instructional designers and ensuring curriculum is cohesive, current, and effectively delivered through a blended learning model that includes instructor led and digital learning experiences. The manager will work closely with trainers and subject matter experts to conduct needs analysis, guide course design, and support ongoing curriculum maintenance, while leveraging digital tools and best instructional practices. This role plays a key part in building a scalable, modern learning approach with a newly developing instructional design function. This role ensures instructional alignment to performance outcomes.
*A portfolio or representative instructional design samples are required to evaluate instructional quality, learning strategy, and design approach.
5+ years of instructional design experience, including ownership of complex programs.
5+ years of people leadership experience managing or leading instructional designers.
Healthcare background (e.g., healthcare operations, clinical education, coding, compliance, revenue cycle, nursing education, public health, etc.).
Demonstrated mastery of instructional design methodologies (ADDIE, performance-based design, etc.).
Strong understanding of adult learning theory and learning measurement.
Proven ability to influence stakeholders and push back constructively.
Experience working in regulated environments preferred.
Knowledge and Skills:
Deep understanding of instructional design, adult learning theory, and learning evaluation, with the ability to set and enforce design standards across a team.
Ability to translate complex clinical or technical information into clear, performance-based learning solutions and guide others in doing the same.
Strong leadership and communication skills, with the ability to influence, align, and collaborate effectively across a diverse, cross-cultural, remote environment.
Proven ability to manage shifting priorities, assess tradeoffs, and maintain delivery in a fast-paced, evolving environment.
Strong analytical and problem-solving skills, with sound judgment in identifying root causes and instructional solutions.
Excellent planning, prioritization, and time management skills to oversee multiple projects and ensure on-time delivery.
Proficient in leading distributed teams and collaborating through technology-enabled tools (e.g., MS Teams).
Requirements:
Bachelor's degree in Education, Human Resources, Business, or a related field (or equivalent experience).
Proven experience (5+ years) in instructional design, with at least 2 years in a leadership or supervisory role.
Excellent leadership, communication, and interpersonal skills.
Ability to create engaging and interactive training materials.
Strong problem-solving and decision-making skills.
Ability to assess training effectiveness and make improvements as needed.
Strong knowledge of learning management systems (LMS) and e-learning platforms.
Certification in training or learning development is a plus.
What we offer:
EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.
We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
Salary for this role is $83k - $93k
For more information on benefits and what we offer please visit us at **************************************************
Manage the end-to-end instructional design process for complex healthcare learning programs (needs analysis through evaluation).
Lead the end-to-end instructional design process for healthcare learning programs, from needs analysis through evaluation.
Manage and develop a team of instructional designers, building capability in learning science, evaluation, and healthcare-relevant design practices.
Set priorities, allocate work, and manage team capacity across multiple initiatives while fostering accountability, psychological safety, and continuous improvement.
Translate coding, clinical, regulatory, and technical content into clear, engaging, learner-centered learning experiences that drive attention, retention, and application.
Ensure learning solutions are grounded in adult learning theory, cognitive load principles, and performance-based design, intentionally balancing accuracy with engagement, using appropriate modalities (eLearning, virtual ILT, ILT, simulations, job aids, and OJT support).
Establish and enforce instructional design standards, templates, and quality benchmarks, conducting design reviews and providing actionable feedback to ensure instructional rigor and high-quality learner experience.
Review instructional design artifacts and portfolios to assess instructional decision-making, engagement strategies, and overall effectiveness.
Use learning and performance data (completion, proficiency, QA results, time to competency, error rates) to inform design decisions and continuous improvement.
Incorporate updates from relevant industry organizations (e.g., Coding Clinic, AHIMA) and remain current on evolving healthcare regulations, learning methods, and best practices.
$83k-93k yearly Auto-Apply 13d ago
Director GTM Programs and Processes - Lead to Cash
Fico 4.9
Remote job
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"As Director, Go-To-Market Programs & Processes, you'll be a driving force in FICO's transformative Lead-to-Cash evolution, turning complex business challenges into streamlined, customer-focused processes that fuel growth.
This role is equal parts product owner, business process leadership, and organizational catalyst. You'll partner closely with Finance, Legal, Operations, Strategy, Product and GTM Systems teams to design scalable, efficient, customer-centric GTM processes.
If you're energized by untangling complex workflows, translating between business speak and tech speak without missing a beat and have proven expertise in successful L2C transformation, this is your chance to make a lasting impact at FICO."
-
Hiring Manager
What You'll Contribute
Product Owner Leadership: Take Product ownership of critical GTM processes, starting with Billing & Invoicing (Finance, AR/AP) and Contracting (Legal, Sales Ops, Contract Lifecycle Management [CLM]/Configure Price Quote [CPQ]).
Strategic Road mapping: Develop compelling visions and success metrics that transform complex workflows into efficient, automated experiences.
Requirements Translation: Convert business needs into clear epics, user stories, and acceptance criteria that enable smooth development execution.
End-to-End Integration: Drive seamless process alignment from Quote → Contract → Fulfillment → Billing → Revenue Recognition.
Cross-Functional Collaboration: Bring together Finance, Legal, Sales Ops, and GTM Systems teams to eliminate friction and drive shared success.
Agile Leadership: Act as Product Owner in agile ceremonies, evaluating solutions for business value, guiding development priorities, and accepting completed work. Collaborate closely with development teams to clarify requirements, provide feedback on demos, and ensure continuous improvement aligned with business objectives.
Adoption Excellence: Define meaningful metrics, identify improvement opportunities, and partner across teams to ensure successful rollouts.
Systems Integration: Ensure Salesforce, CLM, ERP, and RevRec platforms work together seamlessly.
What We're Seeking
8-12+ years in GTM Operations, L2C transformation, or Revenue Operations.
Proven Product Owner experience in agile environments.
Cross-functional program leadership across Sales, Finance, Legal, and IT organizations.
Deep L2C expertise in quoting, contracting, and billing processes.
Business-Technical Translation: You excel at translating business requirements into technical solutions.
Exceptional Communication: Ability to influence and align stakeholders at all levels.
Systems Knowledge: Strong experience with Salesforce, CLM, ERP/Billing, and RevRec tools.
Extra Credit: Add a # next to your favorite tool/operating system on your resume.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $121,000 to $190,000 with this range reflecting differences in candidate knowledge, skills and experience.
#LI-AJ1
#LI-Remote
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems.
• Lending - 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at ********************
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at **************************************
We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, you'll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance,
5% 401(k) company match,
plus a range of other benefits that you can choose from.
Inside Sales Representative - Hospitality (Operations)
The kind of stuff you'll be doing:
Drive new business growth in the US Market across 1-50 site hospitality groups in a hunter-led role, while maintaining strategic farming relationships and partnering with Front-of-House Account Managers to uncover and close cross-sell opportunities for Operations Solutions. Develop an in-depth understanding of the Customers' business & identify upsell & cross opportunities across the Access Solution Portfolio's (software, services & support)
Maintain and deepen customer relationships by proactively managing your portfolio, engaging stakeholders at all levels, and uncovering opportunities for account expansion and increased satisfaction.
Achieve a sales target for software licenses and consultancy through new business acquisition and cross-sell opportunities.
Build solution sales capability & become accredited across the relevant Access portfolio
Build solution knowledge & be responsible for preparing & delivering your own customer proposals with support from pre-sales team remotely.
Manage the end-to-end pipeline building & sales process from RFI, RFP, presentation, negotiation and contracting
Support the marketing and customer engagement - e.g. webinars, events, case study creation, attend exhibitions or attend meetings in support of other salespeople. Use these assets to self-generate leads & opportunities
Use the Access toolset to maximize customer engagement and provide regular reporting - Salesforce, Clari, ZoomInfo, Consensus & Customer Success Portal
Ability to work dynamically and at pace to grow as new products or new acquisitions are added to the portfolio.
Your skills and experiences might also include:
Previous experience in the hospitality industry is highly desirable
A motivated self-starter, who consistently demonstrates an enthusiastic, never give up attitude & entrepreneurial spirit
Pioneering mindset, helping introduce and establish new Access products and services in the U.S. market while shaping early best practices and go-to-market approaches.
Able to work under own initiative and as part of a team
Self-motivated with excellent time management skills with strong ability to prioritize
Persuasive and compelling in expressing ideas and concepts
Excellent communication skills, telephone, email, written and presentations
Ability to build rapport at all levels of an organization
Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients.
Demonstrates a commitment to development and lifelong learning both for yourself & the team
Acts with integrity, loyalty and honesty.
Excellent technology skills specifically with Microsoft Office; Salesforce; Social Selling; Market mapping
Formal training in sales methodologies such as MEDDIC or MEDDPICC
Base salary: $70,000 + $20,000 commission.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you're excited about this role - even if your experience doesn't tick every box - you might be exactly who we're looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let's make a difference together.
Love Work. Love Life. Be You.
$20k-70k yearly Auto-Apply 2d ago
SME - Fraud Analytics
EXL 4.5
Remote EXL job
Salary: $120k-$165k + Bonus For more information on benefits and what we offer please visit us at ***************************************************
The EXL - Fraud Practice will be responsible for shaping, scaling, and executing integrated fraud management solutions for EXL. The role will focus on helping global banks and financial institutions to reduce their fraud losses and modernize their fraud ecosystems - embedding AI, GenAI, and automation across the lifecycle.
This role demands a candidate who brings deep fraud domain expertise, consulting acumen, and the ability to translate technology and analytics into measurable business outcomes.
Minimum 5 years of experience in Fraud analytics, Strategy, or Risk Management, preferably across Banking, Fintech, or Payments.
Proven ability to lead multi-dimensional transformation integrating analytics, digital, operations, and advisory levers.
Deep domain understanding across the fraud lifecycle - including application, transaction, merchant, and dispute/chargeback management.
Experience with fraud platforms, rules strategy configuration, and decision orchestration tools.
Strong client engagement and consulting skills with ability to influence senior stakeholders and CXO-level clients.
Exposure to Operational Excellence and continuous improvement frameworks.
Excellent communication, presentation, and storytelling skills with a data-driven orientation.
Graduate or Postgraduate in Statistics, Economics, Finance, or an MBA with relevant domain experience.
High energy, intellectual curiosity, and self-driven mindset, comfortable operating in fast-evolving, ambiguous environments.
EEO/Minorities/Females/Vets/Disabilities
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Lead short-cycle diagnostic and transformation initiatives across the fraud value chain - identifying pain points, quantifying impact opportunities, and developing executable roadmaps.
Support sales and client pursuits by leading solution design, RFP/RFI responses, and development of differentiated value propositions.
Drive end-to-end transformation programs leveraging analytics, AI-first frameworks, and automation to optimize fraud prevention, detection, and claims management.
Conduct research and benchmarking to generate actionable insights on emerging fraud typologies, regulatory shifts, and best-in-class practices.
Develop and continuously evolve knowledge assets including capability decks, frameworks, case studies etc. to strengthen the fraud offering.
Evangelize fraud and disputes solutions by collaborating with delivery, digital, and analytics teams to embed innovation and enhance solution maturity.
Identify performance bottlenecks and enable data-driven interventions to drive measurable outcomes in fraud savings, false positive reduction, and recovery rates.
Build domain and analytics capability through structured training programs, certification paths, and knowledge transfer across global delivery teams.
$66k-90k yearly est. Auto-Apply 60d+ ago
Microsoft Copilot Studio Engineer with Python
Capgemini Holding Inc. 4.5
Remote or Cleveland, OH job
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
As a Microsoft Copilot Studio Engineer with over 8 years experience, you will be at the forefront of building intelligent AI assistants that enhance business processes and user experiences. Your work will center on developing, configuring, and maintaining AI agents using Microsoft Copilot Studio, ensuring they align with design specifications and deliver tangible value. You will be involved in the full development lifecycle - from initial creation and testing to deployment - while ensuring that each solution is scalable, secure, and seamlessly integrated into broader enterprise systems.
YOUR TASKS
In this role, you will design, test, and deploy AI agents within Microsoft Copilot Studio, embedding them into Power Apps and integrating them with Power Automate flows to streamline workflows and automate tasks. You will contribute to the development of custom connectors that extend the capabilities of these agents, enabling them to interact with diverse data sources and services. Your responsibilities will also include supporting conversational AI features, ensuring agents have effective access to relevant data, and participating in troubleshooting and optimization efforts to maintain high performance and reliability across all solutions.
YOUR TASKS
* Minimum 2 years of experience in automation & AI development or low-code platforms, with proven hands-on experience in Microsoft Copilot Studio.
* Proven hands on experience in creating solutions leveraging Power automate, Python and low code tech stack.
* Solid understanding of natural language processing and automation concepts.
* Familiarity with Microsoft Power Platform components, including Power Automate, Power Apps, and Dataverse.
* Ability to work with and extend existing AI agent components within broader enterprise solutions.
* Proven ability to deliver secure and scalable AI solutions.
* Working knowledge of cloud architectures (AWS, GCP, Azure), enterprise integration patterns, and DevOps practices.
* Strong grasp of advanced AI concepts such as multi-agent workflows, reasoning and decision engines, and autonomous agent design.
NICE TO HAVE
* Basic understanding of API key authentication for custom connectors.
* Expertise in Python for AI development or scripting.
* Familiarity with the Microsoft 365 Agents SDK.
* Experience with rapid prototyping of generative and agentic AI solutions.
* Knowledge of Microsoft, SAP, and Oracle suites and their integration with AI.
* Experience with AI safety testing frameworks.
* Background in consulting or experience in a client-facing technical specialist role.
WHAT YOU'LL LOVE ABOUT WORKING HERE
* Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
* Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
* Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
* Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
GET TO KNOW US
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl.
ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
$90k-121k yearly est. 51d ago
Technical Support Engineer - Payroll & Human Resources
The Access Group 3.4
Remote job
We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, you'll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from.
About you:
We are seeking a Technical Support Engineer with strong U.S. Payroll and Human Resources knowledge to join our support team. This role is ideal for a detail-oriented problem solver who enjoys working directly with customers, troubleshooting complex issues, and delivering practical, high-quality solutions.
You will support the COINS U.S. Payroll and HR modules, serving as a trusted technical and functional resource for customers. Success in this role requires both technical aptitude and a solid understanding of U.S. payroll and HR processes, including compliance-driven workflows.
You are customer-focused, analytical, and proactive. You take ownership of issues from initial investigation through resolution, communicating clearly with customers and internal teams throughout the support lifecycle. You are comfortable researching, diagnosing, troubleshooting, and escalating issues appropriately, with a focus on delivering excellent customer experience. You embody Access' core values of curiosity, resilience, caring, flexibility, accountability, and commercial awareness in your daily work.
Day to day, you will:
Become a subject-matter expert in COINS U.S. Payroll and Human Resources modules
Provide business and technical support to help customers maximize value from their software
Diagnose, reproduce, and perform root cause analysis on payroll and HR-related issues
Manage support cases end-to-end, ensuring timely resolution and clear customer communication
Accurately document cases and updates in the support case management system
Triage and prioritize issues in line with SLAs and escalation processes
Collaborate with Operations and Development teams to resolve product defects and enhancements
Author and maintain Knowledge Base articles and internal documentation
Partner with peers to continuously improve team effectiveness and customer outcomes
Meet individual service level and customer satisfaction targets
Coach and support First Line Support Engineers as a knowledgeable escalation resource
Your skills & experience likely include:
Strong understanding of U.S. Payroll and Human Resources processes, regulations, or systems
Experience troubleshooting application or software issues in a customer-facing environment
Ability to quickly learn new technologies, systems, and product functionality
Excellent written and verbal communication skills
Strong customer service mindset with the ability to manage expectations effectively
Proven analytical and problem-solving skills
Ability to self-prioritize and adapt in a fast-paced support environment
Previous experience in application support, technical support, or SaaS support strongly preferred
Exposure to payroll, HR, ERP, or financial systems is highly desirable
Residence Requirement: Applicants must reside within the Eastern or Central U.S. time zones to align with core business hours.
Work Authorization: Must be authorized to work in the United States without employer sponsorship.
Compensation: The anticipated base salary range for this role is $58,000-$64,000 annually. Final compensation will be determined based on factors such as location, experience, and qualifications. Any compensation outside the stated range will be determined in accordance with applicable laws and company policy.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
$58k-64k yearly Auto-Apply 15d ago
Remote: Senior Director, Heavy Industry Marketing NA
Hitachi Vantara Corporation 4.8
Remote or Charlotte, NC job
A global technology company is seeking a Senior Director for the Heavy Industry Market in North America. This remote role involves strategic leadership in marketing and sales for Transformers products, aimed at increasing orders and market share while enhancing customer satisfaction. The candidate should possess strong leadership skills, a degree in Engineering or Business, and significant experience in sales and market research. Expect to travel up to 50% for stakeholder engagement and industry events.
#J-18808-Ljbffr
$135k-179k yearly est. 5d ago
Medicaid Eligibility Specialist - REMOTE - KS
Conduent 4.0
Remote or Topeka, KS job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Must include a resume when applying
Position is Remote - individual should reside in Kansas
Tentative Start Date: (Early April) April 6, 2026
Hours: 8 - 4:30 pm CST
Training length: approximately 10 weeks mandatory to include sandboxing
** No Time off during training
Wage:
Transaction Processing Associate III $17.25/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
Transaction Processing Associate III Bilingual - $17.75/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
Benefits
Health benefits (medical, dental, vision) are available on the first day of employment.
Paid time off is accrued after 180 days (about 6 months) of employment.
Job Description:
As part of the KanCare Clearinghouse Program, the Transaction Processing Associate III (ES) will perform a variety of duties. The position is responsible for gathering thorough documentation and entering information into various systems
Essential duties may include, but are not limited to:
Analyze the initial applications and reviews (for Family Medical programs) and supporting documentation provided by applicants to determine eligibility for federal and state medical assistance. Investigate the applicant circumstances thorough the use of available computer systems (Databases, registries, and informational deposits) researching records provided by the applicant and their contacts to provide the information about the household income, resources, and expenses upon which the eligibility determination is made.
Entering household information and authorizing eligibility within the Kansas Economic and Enforcement System (KEES). Professional completes determinations using State and Federal regulations to determine eligibility for medical benefits based on financial and non-financial criteria. Document the eligibility decision in the electronic case journal and send appropriate system-based and manual correspondence to customers and representatives explaining the results of the eligibility determination and information regarding appeal rights.
Eligibility Professionals are expected to use knowledge of State eligibility processes, policies, and procedures governing managed care enrollment to communicate with consumers regarding a variety of issues.
Attend training as assigned to develop and enhance current understanding of Kansas Medicaid eligibility programs. Through training and experience, begin to develop expertise in additional areas of determination categories.
Maintain with up-to-date knowledge of regulations, policies, and guidelines.
Preferred Skills or Knowledge:
Knowledge of Medicaid and managed care programs
Minimum of two (2) years' experience in determining Long-Term Care, Elderly and Disabled, or Family Medical eligibility
Successfully complete KDHE Eligibility Training and sandboxing
Ability to manage competing priorities
Demonstrated critical thinking skills
Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation
Willingness to work as part of a team
Maintain the integrity and confidentiality of all records and communications
All other duties as assigned.
Bilingual Spanish/English with the ability to speak and read both languages fluently.
Minimum Qualifications/Experience
High School diploma or GED equivalent; post-secondary education preferred
Strong computer skills with the ability to maneuver in complex software systems
Requires excellent data entry skills the ability to type 28-30 minutes per minute accurately
MS Office, Outlook, and Internet usage experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17/hr.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
$17-17.8 hourly Auto-Apply 18d ago
Workplace | Mobile Device Engineer with German
Capgemini Holding Inc. 4.5
Remote or Cleveland, OH job
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR PROFILE
* Intune Management knowledge
* Experience with Intune administration and configuration
* Mobile phone (iPhone) management
* Excellent troubleshooting and problem-solving skills
* English and German language is must have
YOUR TASKS
* Enterprise Mobility - iPhone device management
* Configure, deploy, and maintain Microsoft Intune
* Provide technical support and troubleshooting for mobile devices
* Doing health checks for the systems
* Align parameter changes
* Standard run operation
* Monitoring of mobile device infrastructure
WHAT YOU'LL LOVE ABOUT WORKING HERE
* Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
* Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
* Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
* Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
GET TO KNOW US
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube.
ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
Apply now!
Zippia gives an in-depth look into the details of EXL, including salaries, political affiliations, employee data, and more, in order to inform job seekers about EXL. The employee data is based on information from people who have self-reported their past or current employments at EXL. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by EXL. The data presented on this page does not represent the view of EXL and its employees or that of Zippia.
EXL may also be known as or be related to EXL, EXLSERVICE HOLDINGS INC., Exl, ExlService Holdings, ExlService Holdings Inc and ExlService Holdings, Inc.