Assistant Manager Of Operations jobs at EXL - 5557 jobs
Manager of Post Audit Operations
EXL 4.5
Assistant manager of operations job at EXL
The Post Audit OperationsManager will take charge of managing the day-to-day operations ensuring client savings and internal revenue goals are achieved. The Manager Post Audit Operations is responsible for planning, coordinating, and directing the activities of the post audit team, ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs. The Manager has day-to-day oversight of finding letters, finding files, reprice files, invoicing, issues, and aging account receivables. The Manager will prioritize daily duties, lead regular team meetings to assess workflows, create and manage action plans and activities related to the post audit process and ensure the post audit process is completed timely for each month end closing. The Manager will identify areas for optimization and automation across Post Audit processes and procedures overseeing development and implementation. The Manager understands/manages staffing needs, tools, and training requirements.
Bachelor's degree or equivalent work experience in operations and invoicing.
Minimum 5-8 years or equivalent work experience in operations/supervisory.
Minimum 2 years of Healthcare experience.
An understanding of Accounting/Reconciliation and Revenue Cycle Management
Strong leadership skills and ability to perform a wide range of duties.
Excellent computer skills, proficient in excel, word, and outlook.
Excellent people management skills, interpersonal skills, and communication skills.
Able to train and delegate.
Revenue Management:
Ensures client savings and internal revenue goals are achieved
Ensures finding/demand letters are sent daily for all clients
Ensures revenue/findings files are submitted each week/month accurately and in a timely manner and a returning file is received for invoicing for all clients
Ensures invoicing is performed accurately and timely each month for all clients
Daily/Weekly/Monthly Tracking Reports
Understands factors that generate/prevent revenue and solves issues that puts savings/revenue at risk
Performance Management:
Ensures employees are aware, connected and accountable to program goals
Ensures productivity and quality goals are established and communicated to all employees
Directly manage and support Poat Audit team Lead AssistantManager and Assistantmanagers, providing leadership, guidance and performance oversight
Ensure employees are provided with monthly one on ones (PIP/Counseling when below standard)
Ensures team meetings are held to communicate with staff (performance, issues, risks, updates, plans)
Provides training (re-training) coaching and development to ensure employees can be successful in their role
Ensure the team resources are available to perform the day to day duties. Manages attendance, holds Individuals accountable effectively/efficiently contributing to the program's day to day activities needed to achieve goals.
Builds a high performance team and strives for operational excellence
Continuous Improvement:
Identify areas of optimization and oversee automation/enhancements
Project Management: Implementation of new clients/programs
Understands issues, barriers, performance gaps and creates action plans to improve results
Works across functions to solve issues and improve results (Selections, Workflows, IT, Implementations)
Looks for ways to continuously develop self and others
Brings forth at least 1 new solution/improvement per quarter
Assist others as needed (not all inclusive)
Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs.
$84k-109k yearly est. Auto-Apply 3d ago
Looking for a job?
Let Zippia find it for you.
Manager, Operations- DTC Settlements (Hybrid)
Broadridge Financial Solutions 4.6
Newark, NJ jobs
Provide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contract. Lead and supervise DTC Security Settlement functions Operations, Manager, Settlement, Operation, Processing, Manufacturing
$108k-143k yearly est. 6d ago
Solution Line Manager, Intelligent Traffic Systems (ITS)
Belden 4.8
Chicago, IL jobs
Belong. Believe. Be You. Belden.
Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.
Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.
Job Summary:
As a Solutions Line Manager for Intelligent Traffic Systems (ITS), you will be responsible for the detailed execution of Belden's solution line strategy within the dynamic and evolving ITS market. This role involves in-depth market analysis, competitive intelligence, and translating complex customer problems related to traffic management, smart cities, vehicle-to-infrastructure (V2I) communication, and public safety into clear, actionable requirements for solution development and integration. You will work closely with Solution Architects and Commercial teams to ensure Belden's connectivity and networking solutions meet the rigorous demands of modern traffic infrastructure, are effectively brought to market, and contribute to solution line performance metrics. This position offers flexible work options (Remote/Hybrid available, with travel as required).
You will make a difference in the following ways:
Conduct detailed market research and competitive analysis for specific solution areas within Intelligent Traffic Systems (ITS).
Translate identified customer problems and market needs into clear, actionable requirements for Belden's solution development and integration.
Collaborate with Solution Architects to ensure solution blueprints align with market requirements and customer value propositions for ITS.
Gather and synthesize market feedback from Commercial teams to inform solution enhancements and new development for traffic management solutions.
Contribute to the development of solution roadmaps and strategic plans, ensuring alignment of detailed solution execution with overall solution line strategy.
What you bring:
Extensive experience (8+ years) in product management, solution management, or technical marketing within the Intelligent Traffic Systems (ITS), smart cities, or transportation technology sectors.
A strong understanding of traffic management protocols, sensor technologies, video surveillance, and communication networks critical for ITS deployments.
Demonstrated analytical rigor, strong communication, and collaborative problem-solving skills with a market-driven focus.
Proven ability to translate complex operational challenges into clear solution requirements and compelling value propositions.
Experience in ensuring the market readiness of assigned solutions and contributing to solution line performance metrics.
Benefits
Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!
Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.
* ----
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Applicants can expect a base compensation range of $120,000 to $170,000.00, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location.
Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!
Nearest Major Market: Chicago
$34k-60k yearly est. 4d ago
Area Manager: HYOU (Fine Jewelry)
Leap, Inc. 4.4
San Francisco, CA jobs
About HYOU
HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality.
Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only.
By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal.
HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression.
About the Role
Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view.
Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market.
Compensation:
Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications.
Qualifications
5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership.
Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments.
Strong people leadership skills, with experience recruiting, training, coaching, and developing talent.
Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences.
Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance.
Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment.
Willingness and ability to travel regularly across {Insert Market} to support store teams.
Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs.
Must be 18 years or older.
Interpersonal Skills
People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals.
Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences.
Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams.
Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions.
Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy.
Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners.
Key Performance Indicators (KPIs)
Sales performance across the cluster (Conversion, AOV, UPT).
Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations).
Operational consistency across visual, service, and inventory standards.
About Leap
Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more.
Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience.
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
#J-18808-Ljbffr
$100k-115k yearly 2d ago
Area Manager: HYOU (Fine Jewelry)
Leap Inc. 4.4
San Francisco, CA jobs
About HYOU
HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality.
Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only.
By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal.
HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression.
About the Role
Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure.
You'll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU's modern point of view.
This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region.
What You'll Do
Lead and develop store teams that deliver a confident, personalized jewelry experience
Model elevated selling through education, styling, and storytelling
Ensure consistency across stores in visual presentation, service standards, and execution
Use performance data to understand what's resonating - from product mix to client behavior
Partner with Leap and brand stakeholders through regular business recaps and planning
Support new store openings, bringing HYOU's modern, elevated aesthetic to life
Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement
Represent HYOU and Leapin your market with clarity, confidence, and care
Qualifications
5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership.
Proven track record in driving sales and delivering results in high-volume, customer-focused environments.
Strong people leadership skills, with experience recruiting, training, coaching, and developing talent.
Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences.
Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance.
Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment.
Willingness and ability to travel regularly across {Insert Market} to support store teams.
Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs.
Must be 18 years or older.
Interpersonal Skills
People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals.
Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences.
Collaborative - Builds strong relationships with cross-functional partners, brand executives, and internal teams.
Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions.
Professional & Detail-Oriented - Consistently produces high-quality work and handles challenges with tact and empathy.
Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners.
Key Performance Indicators (KPIs)
Sales performance across the cluster (Conversion, AOV, UPT).
Employee retention, internal development, and promotions. Client engagement and satisfaction (NPS, events, activations).
Operational consistency across visual, service, and inventory standards.
About Leap
Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more.
Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience.
Leap offers a competitive total rewards package including unlimited PTO (with blackout periods), commission eligibility, healthcare benefits, flexible time off, 401K, commuter benefits, employee discounts, and wardrobe allotments for participating brands.
Compensation
Annual Pay Range: $85k-$105k. Final offer will be based on experience, skills, and qualifications.
Benefits
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
Diversity & Inclusion
Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
#J-18808-Ljbffr
$85k-105k yearly 4d ago
Property Operations Manager
CV Resources 4.2
Bellevue, WA jobs
CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced OperationsManager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience.
Key Responsibilities:
Serve as a central resource and operational liaison between property sites and senior leadership.
Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations.
Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools.
Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance.
Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting.
Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery.
Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations.
Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use.
Monitor operational KPIs and compliance benchmarks across the portfolio.
Support due diligence, onboarding, or transitions for new properties.
Qualifications:
Bachelor's Degree required (Business, Real Estate, Finance or related field preferred).
Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred.
Expert-level proficiency in Yardi Voyager and RentCafe required.
Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management.
Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling).
Experience with Yardi P2P or similar purchase order/invoice systems.
Proven ability to train, mentor, and support site teams in fast-paced environments.
Outstanding communication and problem-solving skills.
Customer-service mindset with a focus on accountability and results.
Entrepreneurial mindset to drive operational efficiencies and key performance indicators.
Ability to multi-task in a fast-paced environment.
Highly Organized with ability to develop and maintain standard operation procedures.
Desire to help and service the team through training and mentorship.
A team player who brings positive energy and leadership across departments.
Comfortable in both strategic and hands-on execution roles
$66k-115k yearly est. 4d ago
Operations Manager - Process Automation
RIS Rx 3.6
Orange, CA jobs
Job Title: OperationsManager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This OperationsManager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 1d ago
District Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc. 4.0
Boston, MA jobs
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan.
#J-18808-Ljbffr
$100k yearly 2d ago
Freight Operations Manager
Collabera 4.5
Hayward, CA jobs
DAY TO DAY
Oversee daily brokerage operations, providing direct mentorship and accountability for the team to ensure aggressive volume and margin targets are met.
Audit daily load boards and TMS entries to ensure 100% coverage, verifying that all high-priority freight is moving and that documentation (BOLs, PODs) is flowing correctly through the system.
Oversee the rigorous vetting of new carriers, ensuring all insurance, safety ratings, and authority requirements meet company standards to mitigate risk and cargo claims.
Review daily "buy/sell" spreads for the team, providing real-time pricing guidance based on current market volatility to protect gross margins while remaining competitive.
Identify and fix bottlenecks in the communication chain between brokers, shippers, and carriers, implementing more efficient use of the TMS or automated tracking tools.
Act as the final "fixer" for critical operational failures, such as missed pickups, equipment breakdowns, or double-brokering attempts, ensuring minimal impact on the client's supply chain.
MUST HAVES
5-10 years of senior-level experience in a high-volume truck brokerage, with a deep understanding of FMCSA/DOT regulations, carrier vetting standards, and the Carmack Amendment for claims management.
Hands-on expertise with Tier-1 Transportation Management Systems (TMS) such as McLeod (PowerBroker), Tai, Turvo, or MercuryGate, including the ability to build custom reporting dashboards for Jason.
Proven track record of managing and expanding a diverse carrier base (Full Truckload, LTL, and Specialized) using tools like DAT iQ, Truckstop, and real-time rate-visibility platforms.
Direct experience managing a P&L, including setting gross margin targets, overseeing surety bond compliance, and managing credit risks for new shippers.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
$99k-139k yearly est. 2d ago
Operations Manager
Aston Carter 3.7
Omaha, NE jobs
Trucking OperationsManager
*****We are specifically looking for candidates who have hands-on trucking operations experience and have successfully managed a team of Fleet Managers. This industry-specific background is critical for success in this role.
Key Responsibilities:
+ Direct, coach, and develop Fleet Managers who oversee daily driver activity
+ Ensure consistent communication, expectations, and accountability across all shifts
+ Oversee driver scheduling, performance, safety standards, and compliance
+ Manage escalations and remove daily roadblocks for Fleet Managers and drivers
+ Monitor operational KPIs, identify trends, and implement process improvements
+ Partner with dispatch, planning, customer service, and leadership to maintain smooth operations
+ Support retention by strengthening driver engagement and overall driver experience
+ Enforce company policies, service standards, and operational procedures
What Success Looks Like:
+ Fleet Managers aligned and executing consistently
+ Drivers supported, engaged, and meeting expectations
+ Fewer escalations and faster issue resolution
+ Strong on-time performance and dependable service
+ Clear communication flow across all operational teams
Skills
Operationsmanagement, transportation, Management skills
Additional Skills & Qualifications
Essential Qualifications:
+ Proven experience in the trucking/transportation industry
+ Direct management experience overseeing Fleet Managers
+ Strong operational leadership background
Experience Level
Expert Level
Job Type & Location
This is a Permanent position based out of Omaha, NE.
Pay and Benefits
The pay range for this position is $85000.00 - $95000.00/yr.
Paid time off + company holidays Heath, dental, and vision insurance 401k with company match
Workplace Type
This is a fully onsite position in Omaha,NE.
Application Deadline
This position is anticipated to close on Jan 20, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$85k-95k yearly 2d ago
Operations Manager
RCM Technologies, Inc. 4.2
Norwood, MA jobs
Permanent Placement
Title: OperationsManager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an OperationsManager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 4d ago
Overseas Restaurant Operations Manager
Comrise 4.3
New York, NY jobs
Salary: $100,000 annually
We are seeking an experienced Overseas Restaurant OperationsManager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals.
Key Responsibilities
Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets.
Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams.
Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency.
Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions.
Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards.
Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
$100k yearly 2d ago
District Manager
DSI Systems Inc. 4.0
Boston, MA jobs
About DSI
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.
You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.
Responsibilities Team Leadership & Development
Lead, mentor, and support RSS across multiple national retail locations.
Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training.
Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support.
Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics.
Identify skill gaps and develop individualized coaching plans to drive employee growth and performance.
Customer Experience Excellence
Ensure RSS deliver professional, friendly, and accurate support to AT&T customers.
Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns.
Champion best practices in de‑escalation, customer engagement, and technical support.
Monitor customer experience trends and deploy corrective coaching or process improvements as needed.
Retail Partner Engagement
Act as the senior AT&T specialist for store leadership across your district.
Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards.
Guide RSS on building strong relationships with retail staff and third‑party labor.
Address partner escalations quickly and professionally to preserve trust and operational flow.
Operational Excellence
Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations.
Review and validate RSS documentation, system usage, and accuracy of customer account handling.
Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency.
Analyze performance reports to identify trends, opportunities, and areas for operational improvement.
Cross‑Functional Collaboration
Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams.
Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points.
Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner.
Required Skills & Qualifications
3+ years of experience leading teams in retail, customer service, or wireless communications.
Exceptional coaching, communication, and team‑development skills.
Strong ability to manage escalated situations with professionalism and composure.
Proficiency in navigating multiple systems and analyzing performance data.
Highly organized, detail‑oriented, and capable of managingoperations across several locations.
Ability to travel between stores throughout the district as required.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications
Previous district or multi‑site leadership experience.
Background in wireless communications, retail customer service, or technical support.
Experience partnering with third‑party labor or working within a national retail environment.
Benefits
Competitive Salary of $100,000 annually
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
#J-18808-Ljbffr
$100k yearly 2d ago
Branch Manager
Titus Talent Strategies 3.6
Cedar Rapids, IA jobs
Performance Profile: Branch Manager
We are partnering with a well-established electrical contracting organization in Cedar Rapids, IA that is seeking an experienced Branch Manager to lead one of its operating locations. This is a senior, onsite leadership role responsible for driving operational excellence, financial performance, team development, and market growth in alignment with the company's strategic plan and core values.
This role offers the opportunity to lead a multi-functional team, including project management, estimating, business development, field leadership, and administrative support, while owning the overall success of the branch. The Branch Manager plays a critical role in translating company strategy into execution, ensuring safety, profitability, and long-term sustainability.
In this position, you'll balance strategic leadership with hands-on operational oversight, serving as both a people leader and business operator in a fast-paced construction environment.
About the Position
As Branch Manager, you will have full responsibility for branch performance, including operations, financial results, customer relationships, safety, and talent development. Reporting to the Chief Operations Officer, you will assess market opportunities, develop and execute a Branch Business Plan, and lead your team toward shared goals under a “One Company, One Goal” philosophy.
You will partner closely with executive leadership and functional leaders to align branch objectives with company-wide initiatives while maintaining accountability for local execution. This role requires a decisive, people-focused leader who can drive results while fostering a strong, values-based culture.
What You'll Do
Strategic Planning & Execution
Promote company philosophy, core values, and alignment across the branch.
Assess branch strengths, market conditions, and growth opportunities.
Develop, maintain, and execute the Branch Business Plan in collaboration with executive leadership.
Communicate vision, mission, and strategy through regular branch meetings and leadership engagement.
Establish cascading goals and performance targets aligned with company objectives.
Partner with department leaders to set and adjust goals related to sales, production, profitability, safety, quality, and staff development.
Team Leadership & Development
Recruit, lead, and develop teams across business development, estimating, project management, field leadership, and administration.
Inspire high performance, accountability, and readiness at all levels of the organization.
Ensure consistent adherence to processes and clearly communicate improvements or changes.
Provide ongoing feedback, performance assessments, and corrective actions aligned with company values.
Champion workforce development initiatives, including apprenticeship and merit shop philosophies.
Safety Leadership
Serve as a visible safety leader, ensuring compliance with all safety, health, and environmental regulations.
Promote proactive safety practices including job hazard analyses, toolbox talks, safety plans, inspections, and incident reviews.
Ensure corrective actions are implemented following incidents or near misses.
OperationsManagement
Maximize returns and minimize risk through disciplined operational execution.
Oversee projects from preconstruction through closeout, ensuring formal communication and documentation for scope or contract changes.
Manage branch facilities, equipment, vehicle fleets, warehouse operations, and prefabrication activities as applicable.
Develop and maintain strong relationships with key vendors and suppliers.
Customer Relationships & Business Development
Maintain a healthy, balanced backlog that meets margin, win-rate, and growth targets.
Build and sustain strong relationships with contractors, architects, developers, and owners.
Lead business development, sales, and estimating efforts in alignment with market plans.
Identify emerging opportunities and adapt strategies in response to changing market conditions.
Financial Management
Partner with finance leadership to develop and manage branch budgets.
Drive improvements in profitability, net worth, and cash flow.
Align team efforts to gross profit and productivity targets.
Support effective management of WIP, AR aging, and related financial processes.
Mitigate risk through contract reviews, pricing discipline, and legal awareness.
Additional Leadership Responsibilities
Approve estimates, bids, pricing, contracts, and change orders within authorized limits.
Provide technical guidance and operational decision support.
Recommend capital investments aligned with strategic goals.
Monitor competitive activity, market trends, and regulatory or legislative changes.
Enforce company and branch policies consistently.
Oversee all aspects of personnel management, including hiring, discipline, promotions, evaluations, cross-training, and workforce planning.
Coordinate branch marketing and advertising efforts with the marketing team.
Resolve customer concerns and warranty issues to ensure high satisfaction.
Model company values and maintain reliable attendance and leadership presence.
Employee Value Proposition
Full P&L Ownership
Lead an entire branch with direct accountability for operations, profitability, and growth.
Senior Leadership Impact
Serve as a key leader within the organization, translating strategy into measurable results.
Team & Culture Leadership
Build, mentor, and develop high-performing teams in a values-driven environment.
Growth & Stability
Join a financially sound organization with a long-term strategic vision and commitment to operational excellence.
Autonomy with Support
Operate with meaningful decision-making authority while partnering closely with executive leadership.
Education & Experience
Required:
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience).
10+ years of construction industry experience with demonstrated leadership responsibility.
Proven experience overseeing large, multi-disciplinary teams.
Strong knowledge of construction contracts, project delivery, and operational best practices.
OSHA 10 certification required (OSHA 30 preferred).
Valid driver's license and ability to travel locally as required.
Preferred:
Electrical contracting industry experience.
Experience managing branch-level P&L responsibility.
Skills & Abilities
Results-driven with strong initiative and competitive mindset.
Strategic and critical thinker with sound judgment.
Motivational leader who drives accountability and engagement.
Adaptable, resilient, and comfortable operating in dynamic environments.
Strong communication skills across all levels of the organization.
Effective delegator with disciplined follow-through.
Proficient with Microsoft Office, ERP systems, and construction management software.
Working Environment
This role is primarily office-based with periodic exposure to job sites, requiring appropriate PPE. The Branch Manager must be able to communicate effectively, perform routine physical tasks, and lift up to 40 pounds as needed.
Next Steps
If you are an experienced construction leader who thrives in ownership-driven roles and is motivated by building strong teams, driving profitability, and leading branch-level success, we encourage you to apply. This is an opportunity to make a meaningful impact while leading a critical business unit within a growing organization.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to legally protected characteristics.
$35k-47k yearly est. 3d ago
Department Manager - Civil/Site
Hilgartwilson, LLC 4.1
Boston, MA jobs
Colliers Engineering & Design is seeking a Department Manager to lead our Civil/Site team in Boston, MA! The Department Manager is responsible for the professional, technical, management, marketing, administrative and financial aspects of their department and represents firm as expert in their specific department field. Manages the department in order to provide cost effective services to various department managers, project managers, staff and other employees in a manner which produces an adequate profit for the company.
Join our Civil/Site team and build your career alongside the best our industry has to offer. Whether facilitating a large warehousing complex, all-star sporting arena, residential development, or planning a mixed-use establishment in a downtown business district, joining Colliers Engineering & Design will accelerate YOUR success!
Responsibilities
Provides leadership, strategic/managerial direction, and guidance for a discipline to achieve established financial and growth goals for the discipline.
Has primary responsibility for overall productivity, profitability, client satisfaction, and quality of work throughout the discipline.
Develops, executes, and leads discipline marketing and business development strategies in collaboration with the Corporate Marketing and Business Development teams.
Evaluate and monitor proposal development and contract execution throughout the discipline ensuring compliance with Company standard operating procedures.
Evaluate and monitor billing and collections throughout the discipline ensuring compliance with Company standard operating procedures while meeting or exceeding discipline financial goals.
Serves as a resource for the leadership team throughout the discipline.
Consistently monitors the backlog of work and the sharing of resources within the discipline, maximizing staff utilization. Reviews staff utilization regularly and promptly addresses staff not meeting utilization goals.
Actively involved with business development and the cross-selling of all company services.
Prepares for the future state of the discipline through succession planning in a timely manner.
Holds people managers within the discipline accountable for fostering staff professional development, monitoring staffing/recruiting activity, and effectively managing employee relations.
Complies with and ensures others' compliance with all CED policies and procedures, including but not limited to the Health and Safety Program.
Collaborates with the Discipline Safety Coordinator on implementing and complying with the Health and Safety Program as it specifically relates to their discipline.
Travels (via car or airplane) regularly to the various regions and offices.
Salary: $150,000 - $215,000 per year (depending on qualifications)
Qualifications
Bachelor's Degree in a related field.
15+ Years of progressive leadership and managerial experience in related field.
Professional Engineer licensure (P.E.)
Demonstrated effective leadership across large groups of employees.
Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions.
Excellent communication skills.
Strategic thinking.
Effective delegation skills.
Collaboration.
Ability to hold others accountable.
What We Offer
At Colliers Engineering & Design, our people are our most important resource. That's why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.
This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week.
We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women's Organization and ongoing philanthropic opportunities.
Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success!
#J-18808-Ljbffr
$69k-97k yearly est. 1d ago
Multi-Store Brand Manager, Fine Jewelry - Commission Eligible
Leap, Inc. 4.4
San Francisco, CA jobs
A leading retail management company seeks a Brand Area Manager to oversee a cluster of stores, ensuring exceptional customer experiences and driving sales. This role requires strong retail management skills, with a focus on team development and strategy execution. Located in San Francisco, the ideal candidate will have over 5 years of retail experience and a passion for personalized service. Competitive salary and perks, including unlimited PTO and healthcare benefits, are offered.
#J-18808-Ljbffr
$39k-71k yearly est. 2d ago
Multi-Store Area Manager, Modern Fine Jewelry
Leap Inc. 4.4
San Francisco, CA jobs
A retail management company is looking for an entrepreneurial Brand Area Manager to lead multiple HYOU Fine Jewelry stores in San Francisco. This role involves hands-on leadership and strategic management to deliver a consistent and elevated customer experience. Ideal candidates will have a strong retail background with 5+ years of management experience, focusing on people leadership and performance-driven sales strategies. The position offers a competitive salary and benefits including unlimited PTO, healthcare, and employee discounts.
#J-18808-Ljbffr
$39k-71k yearly est. 4d ago
Right of Way Supervisor - San Diego, CA
Bowman 3.5
San Diego, CA jobs
**Short Description**
Bowman has an opportunity for a Right of Way Supervisor to join our team on a hybrid basis in San Diego, CA.
At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.
**Purpose**
Take on a leadership role within the Right of Way team and coordinate with Right of Way Agents/COS, other leaders, clients, engineers, and other disciplines to deliver transportation, energy, or utility projects on schedule and on budget. Train and mentor staff and manage workload for assigned team.
**Responsibilities**
**Leadership and Direction**
+ Receive broad guidance from senior-level management relating to overall key objectives, critical issues, new concepts, and policy matters and general parameters for execution. Manage people and processes to ensure effective execution. Review work produced by staff for quality assurance.
**At the Operational and Company Level**
+ Assist Field Agents in conducting on-site assessments of right of way and utility properties.
**Do the Work**
+ Manage daily assignments and allocation of resources.
+ Track results and report progress on a regular basis.
+ Ensure that project processes and procedures are implemented and adhered to.
+ Provide guidance in challenge identification and development and implementation of solutions.
+ Complete timesheet review and employee evaluations.
**Success Metrics and Competencies**
+ Ability to work both independently and within a team environment.
+ Ability to effectively communicate with all levels of the organization and external partners.
+ Highly motivated and problem-solving attitude.
+ Strong sense of urgency in responding to constituents.
+ Effective verbal and written communication skills.
+ Strong work ethic and commitment to quality.
+ Self-reliance and ability to operate independently with limited direction.
+ Strong marketing/business development skills and mindset.
+ Effective working relationship with internal leaders and peers, as well as external clients.
+ Commitment to becoming a "citizen" of the broader organization, breaking down barriers and silos.
+ Ability to effectively manage multiple time-sensitive tasks.
+ Basic understanding of financial reports and metrics.
**Qualifications**
+ Bachelor's degree or equivalent industry related Right of Way work experience required.
+ Five or more (5+) years of experience performing aspects of land, Right of Way, easement acquisition, title research, or comparable industry related education.
+ Minimum of two (2) years of Right of Way supervisory experience, preferred.
+ Knowledge in all aspects of Right of Way, including acquisition, title, permitting, due diligence, public relations, community outreach and basic understanding of general regulatory and legal issues.
+ Intermediate computer skills in various Microsoft applications including Outlook, Word, Excel and PowerPoint, as well as familiarity with database systems.
+ Experience reading design plans/profiles.
+ Ability to lead and develop a Right of Way team and manage individual projects.
+ Satisfactory driving record as determined by the Company and a current, valid State driver's license.
+ Bilingual abilities preferred.
+ Ability to obtain a real estate license within 90 days in state, if required.
**About Bowman**
Are you ready to build a career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow.
A career at Bowman means being part of a collaborative, forward-thinking organization where innovation, inclusion, and growth are encouraged at every level. We offer competitive compensation, a supportive work environment, and benefits designed to help our employees succeed.
**Our comprehensive benefits package includes:**
+ Medical, dental, vision, life, and disability insurance
+ 401(k) retirement savings plan with company match
+ Paid time off, sick leave, and paid holidays
+ Tuition reimbursement and professional development support
+ Discretionary bonuses and other performance-based incentives
+ Employee Assistance Program (EAP), wellness initiatives, and employee discounts
Eligibility for certain benefits may vary based on position, location, and employment status.
**Physical Demands and Working Environment**
+ Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.
+ Mobility around an office environment.
+ Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
+ Primarily local travel during the business day, although some out-of-the-area and overnight travel may be required according to the needs of the business.
+ Occasional lifting or carrying up to 20 pounds.
+ Occasional pushing or pulling up to 20 pounds.
+ Occasional reaching outward or above shoulder.
\#LI-RL1
** Disclaimer**
Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice.
Bowman is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (*************************************************************** . If you'd like more information on your EEO rights under the law, please click here (************************************************* .
Bowman has an obligation to provide and maintain a safe, healthy, and productive environment for its employees and clients. We are committed to maintaining a drug and alcohol-free workplace.
If you have any questions about the application process, please email ********************* .
Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please go here: *************************************************************** If you'd like more information on your EEO rights under the law, please go here: *************************************************
$57k-92k yearly est. 1d ago
Director, Business Operations
Azalea Health 3.9
Atlanta, GA jobs
As part of the Client Services leadership team, the newly formed Director, Business Operations is central to delivering on Azalea's mission by empowering our leaders to measure, learn, and improve by building exemplary metrics, dashboards, and benchmarks that allow us to measure the health of our clients and our internal process KPI's.
We are looking for someone who thrives at the intersection of EHR data expertise, rigorous analytics qualifications, and driving internal process change. You will play a critical role in creating predictive models of client health and business outcomes leveraging multi-system data inputs. The Director, Business Operations will be critical in solving consequential problems in client services that improve the efficiency and efficacy of the solutions and services we deliver. This role is ideal for someone with hands-on experience working with salesforce data, strong data wrangling skills, and a passion for turning data into meaningful insights that resonates with internal and external stakeholders.
WHAT YOU WILL DO...
Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Azalea's unique value to our clients
Engage with clients and operational leaders to understand client satisfaction responses, usage data and engagement scores to develop predictive models of client satisfaction and attrition risk.
Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs an overarching data strategy
Own client services business processes including tools such as Salesforce, time management, and other technologies used to tackle problems and measure performance against KPI's
Budget and forecasting management for Client Services
BACKGROUND AND SKILLS YOU WILL BRING...
Undergraduate education in data analysis, clinical informatics, or a related field or commensurate experience.
Experience working with large relational databases consisting of millions of records.
Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in business operations, quality outcomes and client health modeling
2+ years of experience wrangling and analyzing EHR data or other real-world data sources using industry standard tools
Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC.
Experience translating healthcare and operational concepts into analytic workflows.
Strong communication skills to present insights and results to both technical and non-technical audiences.
Ability to learn and adapt quickly in a dynamic start-up environment.
Expertise in SalesForce, Pendo and other data sources.
SUCCESS LOOKS LIKE...
Being aggressive and taking initiative; we trust you to move the needle forward
Doing the job; outcomes are just as important as strategy
Being adaptable and amenable to meet the changes of a dynamic and evolving industry
Demonstrating humility; partnership and collaboration is who we are and how we operate
Tapping into your innovative side; conventional is not always correct
HOW WE INVEST IN YOU...
Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Generous employer sponsored subsidy towards employee's medical insurance premiums
Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities
Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.
$59k-97k yearly est. 2d ago
Operations Manager, Healthcare - Remote US
EXL 4.5
Assistant manager of operations job at EXL
The Manager of Operations ensures client savings and internal revenue are achieved. The Manager of Operations is responsible for planning, coordinating, and directing the activities of the audit program, ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs. The Manager of Operations has day to day oversight of program inventory, aging, issues, and risks, and is able to work across functional areas/departments to achieve corporate/division goals. The Manager of Operation provides regular program updates to clients and senior leaders, prepares for and participates in monthly/quarterly QBRs and new client implementations. The Manager of Operations understands/manages staffing needs, tools, and training requirements.
Supervisory Responsibilities:
Supervisors, clinical and non-clinical, coordinators. Works hand in hand with Clinical Leaders.
Bachelor's degree or equivalent work experience in clinical auditing
Minimum 5-8 years or equivalent work experience in clinical auditing/supervisory
Minimum 2 years of Healthcare experience.
Strong leadership skills and ability to perform a wide range of duties.
Excellent computer skills, proficient in excel, word, and outlook.
Excellent people management skills, interpersonal skills, and communication skills.
Able to train and delegate.
What We Offer:
EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
Salary Range is $65k - $90k with the possibility of 10% travel
For more information on benefits and what we offer please visit us at **************************************************
Revenue Management:
Ensures client savings and internal revenue goals are achieved
Ensures a pipeline of selected cases are placed in the workflows each month
Ensures records are requested in a timely manner each month for all clients and a good process exists
for daily receipt of records
Ensures daily productivity goals are achieved and tracks if audited claims will result in savings/revenue
Ensures revenue/findings files are submitted each month in a timely manner and a returning file is received for invoicing
Ensures invoicing is performed timely each month
Ensures record fees and client confirmed overpayments are imported into audit system for tracking
future forecasting and reporting
Understands factors that generate/prevent revenue and solves issues that puts savings/revenue at risk
Performance Management:
Ensures employees are aware, connected and accountable to program goals
Ensures productivity and quality goals are established and communicated to all employees
Ensures employees are provided with monthly one on ones (PIP/Counseling when below standard)
Ensures team meetings are held to communicate with staff (performance, issues, risks, updates, plans)
Provides training (re-training) coaching and development to ensure employees can be successful in their role
Builds a high performance team and strives for operational excellence
Client Management:
Provides client with performance updates as needed and/or when scheduled
Ensures team is responsive to client emails/requests and provides quality, satisfactory responses
Works with clinical staff/leaders to prepare for client presentations, address issues, and provide appropriate updates
Continuous Improvement:
Understands issues, barriers, performance gaps and creates action plans to improve results
Works across functions to solve issues and improve results (Selections, Workflows, IT, Implementations)
Looks for ways to continuous develop self and others
Brings forth at least 1 new solution/improvement per quarter
Assist others as needed (not all inclusive)
Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs.