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Assistant Manager Of Operations jobs at EXL - 5481 jobs

  • Operations Manager, Healthcare - Remote US

    EXL 4.5company rating

    Assistant manager of operations job at EXL

    The Manager of Operations ensures client savings and internal revenue are achieved. The Manager of Operations is responsible for planning, coordinating, and directing the activities of the audit program, ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs. The Manager of Operations has day to day oversight of program inventory, aging, issues, and risks, and is able to work across functional areas/departments to achieve corporate/division goals. The Manager of Operation provides regular program updates to clients and senior leaders, prepares for and participates in monthly/quarterly QBRs and new client implementations. The Manager of Operations understands/manages staffing needs, tools, and training requirements.
    $84k-109k yearly est. 24d ago
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  • Director, Field Site Operations VI (M6)

    Applied Materials 4.5company rating

    Richardson, TX jobs

    Who We Are Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Summary: Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. Job Description: The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Key Responsibilities/Qualifications : * Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. * Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. * In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. * Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. * Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. * Stay knowledgeable of competition and important emerging technologies and standards. * Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. * Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. * Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. * Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: * Preferred, BA/BS in Engineering or Business/Operational Management * 7-10+ years of progressive functional experience, within a complex global company. * 5+ years of leadership experience in a 24/7 environment * Strong Business and Financial Acumen * Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact * Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. Other Suitability Factors We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a capacity for complexity and temperament that includes: * A very mature individual with the right balance of confidence and humility. * Process oriented while also strongly developing and relying on interpersonal relationships across the company * Executive presence and ability to connect equally well upwards, downwards and sideways in the organization * Self-motivated and driven towards excellence * A high level of EQ to be able to manage across a large team with significant diversity * Ability to distinguish between and prioritizing urgent and important issues * Situational awareness and complex decision-making ability appropriate for the situation Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $160k-220k yearly 2d ago
  • Logistics Manager, AWS DC ops

    Amazon.com, Inc. 4.7company rating

    Atlanta, GA jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Be a part of operating the world's largest cloud computing infrastructure. Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business, and ceaselessly drives their team to invent and simplify at a local, regional, and potentially cross-regional scale. As a leader, the most critical aspect of being a Logistics Manager is the successful development and coaching of those under them. An effective Logistics Manager develops strong individuals that know how to make the right decisions, improve organizational culture and to take responsibility when required. Logistics Managers evangelize Accountability and emphasize the importance of this responsibility in creating a strong culture of accountability throughout the entire organization. Logistics Managers ensure their teams understand the importance of their role, their expectations and how their success impacts the bigger picture. Logistics Managers demonstrate good judgment in how and when to escalate without damaging relationships. When confronted with discordant views, Logistics Managers are able to find the best path forward and can influence others to follow that path (build consensus). They independently sets or contributes to setting the vision and direction of a designated area while ensuring optimization of the processes, standards, and functions within that space. They use expertise and high judgment to design the right team structures and mechanisms to meet both short and long-term business goals. Logistics Managers constantly look around corners to proactively mitigate risks before they become roadblocks. Key job responsibilities Key job responsibilities Logistics Operations Leader- It is the manager's responsibility to guarantee the organization is running smoothly, ensuring our service meets the expectations and needs of our customers and business on a daily, monthly and yearly basis. Some of these operational tasks include: Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor Determine timelines that meet business and customer expectations; ensure they are met Partnering with the management team to establish and maintain quality control standards Remove roadblocks and obstacles for major initiatives Logistics Business Leader- It is the manager's responsibility to act as a Logistics business leader by doing the following: The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area The primary developer of team strategies, vision and goals for their team in alignment with the broader organization Ensure operational practices are fully compliant with legislation and policy Generate and/or filter information from higher levels of management to their teams Creating, managing, and supporting recognition and communication programs Logistics People Leader- It is the manager's responsibility to act as a logistics people leader by doing the following: Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives The primary facilitator of team coordination and cohesion Maintain a strong focus on personal and team growth and development A strong supporter of projects outside of day-to-day operations Distribute new opportunities fairly amongst the team when available Hold regularly scheduled 1:1's with a focus on personal development Ensure accountability and documentation on coaching opportunities Opening new requisitions and ensure bar is being raised with new internal hires Must be accessible at all times via telephone, text, or similar instant messaging platforms Must be willing to participate in management escalations occurring outside normal business hours as needed (including late nite/early morning/overnight situations). Process Improver- The manager shall be a champion of continuous improvement by: Proactively being a driver of process standardization and continuous improvement across the org Contributes to operational deployment plans outlining critical and best practice launch activities Teaching how to create documents, processes, tools and metrics that reflect outcomes Conducts post-deployment evaluations to measure launch effectiveness (PDSA) Advise team members on process improvement strategies Audits- The manager will conduct monthly audits using a standardized checklist Meetings- Lead team meetings. The manager may also represent Logistics locally and/or globally Travel- Travel between sites and across the cluster based on the need of the team and business Design and implement the risk assessment framework for the AWS transportation program Anticipate challenges/obstacles the transportation business would encounter while expanding geographies Manage overall compliance of the program Research state/ local level fleet and driver regulations and ensure specific SOPs are in place. This role will be located in Covington, GA. A day in the life A day in the life Think tactically by using expertise and high judgment to establish the right team structure to respond to customer needs and short business goals. They will make sure their team(s) are operating efficiently, meeting SLAs, and delivering results. They create a plans, communicate requirements, negotiate priorities, and define what success looks like across all levels. Think strategically by using expertise and high judgment to establish goals in an area where the strategy for may not yet be defined. They set a vision, design a strategy, and achieve consensus on priorities that align with long-term business goals. Ensure outcomes are auditable, decisions are data-driven, and work quality is measurable; and will use this to determine where to simplify or extend solutions for the best outcome. Ensures team compliance with policies (e.g., information security, data handling, PCI, accessibility, service level agreements, etc.). They determine if appropriate metrics are in place to measure the customer experience, and if not will work to define them. Allocate time to set up needed operational metrics, customer intake mechanisms, team training, and documentation (e.g., tutorials, help pages, troubleshooting). Prioritize root cause resolution, automation where possible, and other projects that improve customer experience, deliverable quality, and the team environment. About the team About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Experience using productivity and communications tools including Microsoft Outlook, Excel, Powerpoint, and Word 3+ years of people management and team development experience 3+ years of logistics experience Preferred Qualifications Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks Experience using data and metrics to determine and drive improvements Experience working for Amazon or any Amazon subsidiary or affiliate, or experience assessing industry talent and trends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $58k-86k yearly est. 2d ago
  • Logistics Manager, AWS DC ops

    Amazon 4.7company rating

    Atlanta, GA jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Be a part of operating the world's largest cloud computing infrastructure. Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business, and ceaselessly drives their team to invent and simplify at a local, regional, and potentially cross-regional scale. As a leader, the most critical aspect of being a Logistics Manager is the successful development and coaching of those under them. An effective Logistics Manager develops strong individuals that know how to make the right decisions, improve organizational culture and to take responsibility when required. Logistics Managers evangelize Accountability and emphasize the importance of this responsibility in creating a strong culture of accountability throughout the entire organization. Logistics Managers ensure their teams understand the importance of their role, their expectations and how their success impacts the bigger picture. Logistics Managers demonstrate good judgment in how and when to escalate without damaging relationships. When confronted with discordant views, Logistics Managers are able to find the best path forward and can influence others to follow that path (build consensus). They independently sets or contributes to setting the vision and direction of a designated area while ensuring optimization of the processes, standards, and functions within that space. They use expertise and high judgment to design the right team structures and mechanisms to meet both short and long-term business goals. Logistics Managers constantly look around corners to proactively mitigate risks before they become roadblocks. Key job responsibilities Key job responsibilities Logistics Operations Leader- It is the manager's responsibility to guarantee the organization is running smoothly, ensuring our service meets the expectations and needs of our customers and business on a daily, monthly and yearly basis. Some of these operational tasks include: Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor Determine timelines that meet business and customer expectations; ensure they are met Partnering with the management team to establish and maintain quality control standards Remove roadblocks and obstacles for major initiatives Logistics Business Leader- It is the manager's responsibility to act as a Logistics business leader by doing the following: The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area The primary developer of team strategies, vision and goals for their team in alignment with the broader organization Ensure operational practices are fully compliant with legislation and policy Generate and/or filter information from higher levels of management to their teams Creating, managing, and supporting recognition and communication programs Logistics People Leader- It is the manager's responsibility to act as a logistics people leader by doing the following: Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives The primary facilitator of team coordination and cohesion Maintain a strong focus on personal and team growth and development A strong supporter of projects outside of day-to-day operations Distribute new opportunities fairly amongst the team when available Hold regularly scheduled 1:1's with a focus on personal development Ensure accountability and documentation on coaching opportunities Opening new requisitions and ensure bar is being raised with new internal hires Must be accessible at all times via telephone, text, or similar instant messaging platforms Must be willing to participate in management escalations occurring outside normal business hours as needed (including late nite/early morning/overnight situations). Process Improver- The manager shall be a champion of continuous improvement by: Proactively being a driver of process standardization and continuous improvement across the org Contributes to operational deployment plans outlining critical and best practice launch activities Teaching how to create documents, processes, tools and metrics that reflect outcomes Conducts post-deployment evaluations to measure launch effectiveness (PDSA) Advise team members on process improvement strategies Audits- The manager will conduct monthly audits using a standardized checklist Meetings- Lead team meetings. The manager may also represent Logistics locally and/or globally Travel- Travel between sites and across the cluster based on the need of the team and business Design and implement the risk assessment framework for the AWS transportation program Anticipate challenges/obstacles the transportation business would encounter while expanding geographies Manage overall compliance of the program Research state/ local level fleet and driver regulations and ensure specific SOPs are in place. This role will be located in Covington, GA. A day in the life A day in the life Think tactically by using expertise and high judgment to establish the right team structure to respond to customer needs and short business goals. They will make sure their team(s) are operating efficiently, meeting SLAs, and delivering results. They create a plans, communicate requirements, negotiate priorities, and define what success looks like across all levels. Think strategically by using expertise and high judgment to establish goals in an area where the strategy for may not yet be defined. They set a vision, design a strategy, and achieve consensus on priorities that align with long-term business goals. Ensure outcomes are auditable, decisions are data-driven, and work quality is measurable; and will use this to determine where to simplify or extend solutions for the best outcome. Ensures team compliance with policies (e.g., information security, data handling, PCI, accessibility, service level agreements, etc.). They determine if appropriate metrics are in place to measure the customer experience, and if not will work to define them. Allocate time to set up needed operational metrics, customer intake mechanisms, team training, and documentation (e.g., tutorials, help pages, troubleshooting). Prioritize root cause resolution, automation where possible, and other projects that improve customer experience, deliverable quality, and the team environment. About the team About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Experience using productivity and communications tools including Microsoft Outlook, Excel, Powerpoint, and Word - 3+ years of people management and team development experience - 3+ years of logistics experience Preferred Qualifications - Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship - Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks - Experience using data and metrics to determine and drive improvements - Experience working for Amazon or any Amazon subsidiary or affiliate, or experience assessing industry talent and trends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $58k-86k yearly est. 2d ago
  • Logistics Manager, AWS DC ops

    Amazon.com, Inc. 4.7company rating

    Atlanta, GA jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, AWS, Manager, Logistics, Continuous Improvement, Operations Manager, Customer Experience, Technology
    $58k-86k yearly est. 2d ago
  • Vice President Operations

    All Flex Solutions 3.6company rating

    Bloomington, MN jobs

    The Vice President (VP) of Operations & Supply Chain will deploy the manufacturing operations, facilities, logistics, and supply chain strategy to support company growth. This executive will serve as a key member of the All Flex Solutions leadership team, reporting to the Chief Executive Officer (CEO). All Flex Solutions is a Granite Company, sharing the Granite Partners objective of 100-year sustainability. This is a fantastic opportunity for a leader who appreciates and embraces the entrepreneurial environment surrounding All Flex Solutions as well as the benefits and support of being a Granite Company. The VP of Operations & Supply Chain will collaborate with other leaders throughout the Granite community and serve as a member of the Lean & Operations Affinity and the Sustainability Affinity. The Position Reporting to the CEO, the successful candidate will be charged with planning, directing, and controlling the company's operations activities across four manufacturing plants in Northfield and Bloomington, Minnesota, to ensure a high performing organization that safely delivers low cost, high quality, consistent products. Operational excellence through the use of contemporary lean manufacturing and global supply chain management concepts is a critical focus area of the position. The VP of Operations & Supply Chain is a key position for the All Flex team, responsible for leading a world-class manufacturing approach that optimizes employee safety, customer satisfaction, quality, efficiency, employee relations, and performance measures. This individual will work collaboratively with other functions to align operational capabilities with short- and long-term customer needs in a growing market. The VP of Operations & Supply Chain is responsible for manufacturing, supply chain, facilities, and Environmental Health and Safety (EHS) with a continuous focus on improvement and efficiency. This position requires a strong, interactive leader who is fully competent in manufacturing systems and processes - from purchasing materials to forecasting to producing components and final assemblies to specific customer requirements. The role works closely with Engineering and Quality to drive manufacturing, facilities, and product improvements. The Operations team includes Plant Management, Supply Chain Management, EHS, and Continuous Improvement functions. The Operations team contributes to the overall success of the business by ensuring operational efficiency, compliance with regulations, a safe working environment, and a commitment to continuous improvement. Major elements of the VP of Operations & Supply Chain's responsibilities are to: Lead operations strategy and planning. Provide specific leadership and expertise for manufacturing, supply chain, facilities, and logistics-related objectives, including capacity planning, scheduling, and on-time delivery. Provide strategic and tactical guidance to ensure world-class supply chain operations that support forecasted and targeted sales growth, reduce operating costs, and ensure customer service needs are met or exceeded. Develop and implement a capital spending plan to achieve targeted growth, process improvements, lean initiatives, and cost savings in addition to addressing current maintenance and growth. Work with Engineering to enhance and maintain organizational focus on lean manufacturing efforts to ensure implementation of world-class technologies and practices. Assist and support new product development for design for manufacturability. Lead the Facilities & Maintenance team to ensure the existing plants and equipment run optimally and future growth is supported through plant and equipment expansions. Ensure that the Operations and Supply Chain departments are staffed with highly motivated, trained, and skilled professionals who contribute to the company's overall mission. Maintain effective working relationships with employees, at all levels and across all functions of the organization, as well as customers and suppliers. Promote diversity and inclusion to achieve innovative results through collaboration. Partner with HR to enable employee training and development programs that ensure that operations and supply chain teams are equipped with the latest skills, knowledge, and best practices, fostering a culture of continuous improvement, engagement, and retention, while maintaining high standards of performance. Lead and manage the Operations and Supply Chain teams through effective coaching, mentoring, and performance management, setting clear goals and expectations, providing regular feedback, and fostering a supportive environment that promotes professional growth and high performance. Maintain current certifications and compliance: AS9100, ISO 9001, MIL-PRF-31032/3 & MIL-PRF 31032/4, ITAR\JCP registered, RoHS compliance. Candidate Profile The VP of Operations & Supply Chain must be a proven, highly effective leader with well-honed business skills and a history of leading operations in a growing business. This key position requires a minimum of 10 years of operations and manufacturing leadership experience in a job shop manufacturing environment. The VP of Operations & Supply Chain must possess an understanding and passion for developing people, and a preferred candidate will possess an understanding of medical and defense industry standards for how PCBA interconnect flex circuits and Thermofoil heating solutions are produced. An undergraduate degree, ideally with a technical or business management focus is required; an advanced degree is desired. Qualified candidates will possess a strong operations and manufacturing background with a broad understanding of customer relations, product specifications, and market conditions that affect competitiveness when dealing with engineered products. Experience managing production in compliance within a Quality Management System, with certifications (QMAS, ISO, NadCap, IPC, etc.) and a proven track record of leading Lean manufacturing improvements, implementing and sustaining 5S, Six Sigma, Theory of Constraints (TOC), and Cell Manufacturing. Prior management experience is desired, as is a track record of achieving superior growth and profitability results within an industry. Exceptional leadership skills are essential, characterized by a drive to succeed through staff development. NetSuite (or broad ERP) experience is a significant plus, along with a proven ability to manage resources and schedules within the system. Additional qualifications include: Solid analytical and strategic skills in terms of operations strategy planning and implementation with the ability to lay out a long-term vision for the operation and to manage and implement to that vision and modify direction along the way as required. Strong knowledge of today's best practices in manufacturing, including lean manufacturing techniques. Demonstrated success implementing continuous improvement concepts. Experience in or demonstrated knowledge of supply chain functions from procurement (including international sourcing) to distribution is required, particularly the ability to reduce costs, improve customer service, and integrate processes across functional areas. Experience using ERP software and other analytical tools in a manufacturing environment; NetSuite experience is highly desirable. An understanding of manufacturing standard cost systems. A proven ability to drive a proactive safety culture. A track record of motivating and leading production teams of 300+ through a team of managers and supervisors. An understanding of quality systems and best practices for implementation; ISO 9001 experience is a plus. Additionally, this individual must have the capacity to collaborate with other leaders within All Flex and Granite Partners, taking advantage of resources throughout the organization and becoming an integral part of the overall team and serving the organization as a whole. Location All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The VP of Operations & Supply Chain will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield and travelling for industry and customer contacts. Compensation & Benefits We offer a competitive base salary in the $200,000 to $250,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program. Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
    $200k-250k yearly 5d ago
  • Area Manager: HYOU (Fine Jewelry)

    Leap, Inc. 4.4company rating

    San Francisco, CA jobs

    About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view. Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market. Compensation: Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications. Qualifications 5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership. Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences. Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $100k-115k yearly 2d ago
  • Area Manager: HYOU (Fine Jewelry)

    Leap Inc. 4.4company rating

    San Francisco, CA jobs

    About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure. You'll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU's modern point of view. This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region. What You'll Do Lead and develop store teams that deliver a confident, personalized jewelry experience Model elevated selling through education, styling, and storytelling Ensure consistency across stores in visual presentation, service standards, and execution Use performance data to understand what's resonating - from product mix to client behavior Partner with Leap and brand stakeholders through regular business recaps and planning Support new store openings, bringing HYOU's modern, elevated aesthetic to life Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement Represent HYOU and Leapin your market with clarity, confidence, and care Qualifications 5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership. Proven track record in driving sales and delivering results in high-volume, customer-focused environments. Strong people leadership skills, with experience recruiting, training, coaching, and developing talent. Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences. Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance. Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment. Willingness and ability to travel regularly across {Insert Market} to support store teams. Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs. Must be 18 years or older. Interpersonal Skills People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals. Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences. Collaborative - Builds strong relationships with cross-functional partners, brand executives, and internal teams. Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions. Professional & Detail-Oriented - Consistently produces high-quality work and handles challenges with tact and empathy. Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners. Key Performance Indicators (KPIs) Sales performance across the cluster (Conversion, AOV, UPT). Employee retention, internal development, and promotions. Client engagement and satisfaction (NPS, events, activations). Operational consistency across visual, service, and inventory standards. About Leap Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more. Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience. Leap offers a competitive total rewards package including unlimited PTO (with blackout periods), commission eligibility, healthcare benefits, flexible time off, 401K, commuter benefits, employee discounts, and wardrobe allotments for participating brands. Compensation Annual Pay Range: $85k-$105k. Final offer will be based on experience, skills, and qualifications. Benefits Unlimited PTO (blackout periods apply) Commission Eligible Healthcare benefits (medical, dental, vision) Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) Employee Assistance Program Employee discount + wardrobe allotment for participating Leap brands Diversity & Inclusion Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. #J-18808-Ljbffr
    $85k-105k yearly 4d ago
  • Property Operations Manager

    CV Resources 4.2company rating

    Bellevue, WA jobs

    CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced Operations Manager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience. Key Responsibilities: Serve as a central resource and operational liaison between property sites and senior leadership. Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations. Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools. Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance. Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting. Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery. Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations. Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use. Monitor operational KPIs and compliance benchmarks across the portfolio. Support due diligence, onboarding, or transitions for new properties. Qualifications: Bachelor's Degree required (Business, Real Estate, Finance or related field preferred). Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred. Expert-level proficiency in Yardi Voyager and RentCafe required. Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management. Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling). Experience with Yardi P2P or similar purchase order/invoice systems. Proven ability to train, mentor, and support site teams in fast-paced environments. Outstanding communication and problem-solving skills. Customer-service mindset with a focus on accountability and results. Entrepreneurial mindset to drive operational efficiencies and key performance indicators. Ability to multi-task in a fast-paced environment. Highly Organized with ability to develop and maintain standard operation procedures. Desire to help and service the team through training and mentorship. A team player who brings positive energy and leadership across departments. Comfortable in both strategic and hands-on execution roles
    $66k-115k yearly est. 4d ago
  • Operations Manager - Process Automation

    RIS Rx 3.6company rating

    Orange, CA jobs

    Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.
    $99k-142k yearly est. 1d ago
  • District Manager - Wireless Retail Ops Lead & Coach

    DSI Systems Inc. 4.0company rating

    Boston, MA jobs

    A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan. #J-18808-Ljbffr
    $100k yearly 2d ago
  • Freight Operations Manager

    Collabera 4.5company rating

    Hayward, CA jobs

    DAY TO DAY Oversee daily brokerage operations, providing direct mentorship and accountability for the team to ensure aggressive volume and margin targets are met. Audit daily load boards and TMS entries to ensure 100% coverage, verifying that all high-priority freight is moving and that documentation (BOLs, PODs) is flowing correctly through the system. Oversee the rigorous vetting of new carriers, ensuring all insurance, safety ratings, and authority requirements meet company standards to mitigate risk and cargo claims. Review daily "buy/sell" spreads for the team, providing real-time pricing guidance based on current market volatility to protect gross margins while remaining competitive. Identify and fix bottlenecks in the communication chain between brokers, shippers, and carriers, implementing more efficient use of the TMS or automated tracking tools. Act as the final "fixer" for critical operational failures, such as missed pickups, equipment breakdowns, or double-brokering attempts, ensuring minimal impact on the client's supply chain. MUST HAVES 5-10 years of senior-level experience in a high-volume truck brokerage, with a deep understanding of FMCSA/DOT regulations, carrier vetting standards, and the Carmack Amendment for claims management. Hands-on expertise with Tier-1 Transportation Management Systems (TMS) such as McLeod (PowerBroker), Tai, Turvo, or MercuryGate, including the ability to build custom reporting dashboards for Jason. Proven track record of managing and expanding a diverse carrier base (Full Truckload, LTL, and Specialized) using tools like DAT iQ, Truckstop, and real-time rate-visibility platforms. Direct experience managing a P&L, including setting gross margin targets, overseeing surety bond compliance, and managing credit risks for new shippers. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
    $99k-139k yearly est. 2d ago
  • Operations Manager

    RCM Technologies, Inc. 4.2company rating

    Norwood, MA jobs

    Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $170k yearly 4d ago
  • Overseas Restaurant Operations Manager

    Comrise 4.3company rating

    New York, NY jobs

    Salary: $100,000 annually We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals. Key Responsibilities Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets. Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams. Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency. Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions. Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards. Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
    $100k yearly 2d ago
  • District Manager

    DSI Systems Inc. 4.0company rating

    Boston, MA jobs

    About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr
    $100k yearly 2d ago
  • Branch Manager

    Titus Talent Strategies 3.6company rating

    Cedar Rapids, IA jobs

    Performance Profile: Branch Manager We are partnering with a well-established electrical contracting organization in Cedar Rapids, IA that is seeking an experienced Branch Manager to lead one of its operating locations. This is a senior, onsite leadership role responsible for driving operational excellence, financial performance, team development, and market growth in alignment with the company's strategic plan and core values. This role offers the opportunity to lead a multi-functional team, including project management, estimating, business development, field leadership, and administrative support, while owning the overall success of the branch. The Branch Manager plays a critical role in translating company strategy into execution, ensuring safety, profitability, and long-term sustainability. In this position, you'll balance strategic leadership with hands-on operational oversight, serving as both a people leader and business operator in a fast-paced construction environment. About the Position As Branch Manager, you will have full responsibility for branch performance, including operations, financial results, customer relationships, safety, and talent development. Reporting to the Chief Operations Officer, you will assess market opportunities, develop and execute a Branch Business Plan, and lead your team toward shared goals under a “One Company, One Goal” philosophy. You will partner closely with executive leadership and functional leaders to align branch objectives with company-wide initiatives while maintaining accountability for local execution. This role requires a decisive, people-focused leader who can drive results while fostering a strong, values-based culture. What You'll Do Strategic Planning & Execution Promote company philosophy, core values, and alignment across the branch. Assess branch strengths, market conditions, and growth opportunities. Develop, maintain, and execute the Branch Business Plan in collaboration with executive leadership. Communicate vision, mission, and strategy through regular branch meetings and leadership engagement. Establish cascading goals and performance targets aligned with company objectives. Partner with department leaders to set and adjust goals related to sales, production, profitability, safety, quality, and staff development. Team Leadership & Development Recruit, lead, and develop teams across business development, estimating, project management, field leadership, and administration. Inspire high performance, accountability, and readiness at all levels of the organization. Ensure consistent adherence to processes and clearly communicate improvements or changes. Provide ongoing feedback, performance assessments, and corrective actions aligned with company values. Champion workforce development initiatives, including apprenticeship and merit shop philosophies. Safety Leadership Serve as a visible safety leader, ensuring compliance with all safety, health, and environmental regulations. Promote proactive safety practices including job hazard analyses, toolbox talks, safety plans, inspections, and incident reviews. Ensure corrective actions are implemented following incidents or near misses. Operations Management Maximize returns and minimize risk through disciplined operational execution. Oversee projects from preconstruction through closeout, ensuring formal communication and documentation for scope or contract changes. Manage branch facilities, equipment, vehicle fleets, warehouse operations, and prefabrication activities as applicable. Develop and maintain strong relationships with key vendors and suppliers. Customer Relationships & Business Development Maintain a healthy, balanced backlog that meets margin, win-rate, and growth targets. Build and sustain strong relationships with contractors, architects, developers, and owners. Lead business development, sales, and estimating efforts in alignment with market plans. Identify emerging opportunities and adapt strategies in response to changing market conditions. Financial Management Partner with finance leadership to develop and manage branch budgets. Drive improvements in profitability, net worth, and cash flow. Align team efforts to gross profit and productivity targets. Support effective management of WIP, AR aging, and related financial processes. Mitigate risk through contract reviews, pricing discipline, and legal awareness. Additional Leadership Responsibilities Approve estimates, bids, pricing, contracts, and change orders within authorized limits. Provide technical guidance and operational decision support. Recommend capital investments aligned with strategic goals. Monitor competitive activity, market trends, and regulatory or legislative changes. Enforce company and branch policies consistently. Oversee all aspects of personnel management, including hiring, discipline, promotions, evaluations, cross-training, and workforce planning. Coordinate branch marketing and advertising efforts with the marketing team. Resolve customer concerns and warranty issues to ensure high satisfaction. Model company values and maintain reliable attendance and leadership presence. Employee Value Proposition Full P&L Ownership Lead an entire branch with direct accountability for operations, profitability, and growth. Senior Leadership Impact Serve as a key leader within the organization, translating strategy into measurable results. Team & Culture Leadership Build, mentor, and develop high-performing teams in a values-driven environment. Growth & Stability Join a financially sound organization with a long-term strategic vision and commitment to operational excellence. Autonomy with Support Operate with meaningful decision-making authority while partnering closely with executive leadership. Education & Experience Required: Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience). 10+ years of construction industry experience with demonstrated leadership responsibility. Proven experience overseeing large, multi-disciplinary teams. Strong knowledge of construction contracts, project delivery, and operational best practices. OSHA 10 certification required (OSHA 30 preferred). Valid driver's license and ability to travel locally as required. Preferred: Electrical contracting industry experience. Experience managing branch-level P&L responsibility. Skills & Abilities Results-driven with strong initiative and competitive mindset. Strategic and critical thinker with sound judgment. Motivational leader who drives accountability and engagement. Adaptable, resilient, and comfortable operating in dynamic environments. Strong communication skills across all levels of the organization. Effective delegator with disciplined follow-through. Proficient with Microsoft Office, ERP systems, and construction management software. Working Environment This role is primarily office-based with periodic exposure to job sites, requiring appropriate PPE. The Branch Manager must be able to communicate effectively, perform routine physical tasks, and lift up to 40 pounds as needed. Next Steps If you are an experienced construction leader who thrives in ownership-driven roles and is motivated by building strong teams, driving profitability, and leading branch-level success, we encourage you to apply. This is an opportunity to make a meaningful impact while leading a critical business unit within a growing organization. We are an Equal Opportunity Employer and consider all qualified applicants without regard to legally protected characteristics.
    $35k-47k yearly est. 3d ago
  • Department Manager - Civil/Site

    Hilgartwilson, LLC 4.1company rating

    Boston, MA jobs

    Colliers Engineering & Design is seeking a Department Manager to lead our Civil/Site team in Boston, MA! The Department Manager is responsible for the professional, technical, management, marketing, administrative and financial aspects of their department and represents firm as expert in their specific department field. Manages the department in order to provide cost effective services to various department managers, project managers, staff and other employees in a manner which produces an adequate profit for the company. Join our Civil/Site team and build your career alongside the best our industry has to offer. Whether facilitating a large warehousing complex, all-star sporting arena, residential development, or planning a mixed-use establishment in a downtown business district, joining Colliers Engineering & Design will accelerate YOUR success! Responsibilities Provides leadership, strategic/managerial direction, and guidance for a discipline to achieve established financial and growth goals for the discipline. Has primary responsibility for overall productivity, profitability, client satisfaction, and quality of work throughout the discipline. Develops, executes, and leads discipline marketing and business development strategies in collaboration with the Corporate Marketing and Business Development teams. Evaluate and monitor proposal development and contract execution throughout the discipline ensuring compliance with Company standard operating procedures. Evaluate and monitor billing and collections throughout the discipline ensuring compliance with Company standard operating procedures while meeting or exceeding discipline financial goals. Serves as a resource for the leadership team throughout the discipline. Consistently monitors the backlog of work and the sharing of resources within the discipline, maximizing staff utilization. Reviews staff utilization regularly and promptly addresses staff not meeting utilization goals. Actively involved with business development and the cross-selling of all company services. Prepares for the future state of the discipline through succession planning in a timely manner. Holds people managers within the discipline accountable for fostering staff professional development, monitoring staffing/recruiting activity, and effectively managing employee relations. Complies with and ensures others' compliance with all CED policies and procedures, including but not limited to the Health and Safety Program. Collaborates with the Discipline Safety Coordinator on implementing and complying with the Health and Safety Program as it specifically relates to their discipline. Travels (via car or airplane) regularly to the various regions and offices. Salary: $150,000 - $215,000 per year (depending on qualifications) Qualifications Bachelor's Degree in a related field. 15+ Years of progressive leadership and managerial experience in related field. Professional Engineer licensure (P.E.) Demonstrated effective leadership across large groups of employees. Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions. Excellent communication skills. Strategic thinking. Effective delegation skills. Collaboration. Ability to hold others accountable. What We Offer At Colliers Engineering & Design, our people are our most important resource. That's why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities. This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week. We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women's Organization and ongoing philanthropic opportunities. Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success! #J-18808-Ljbffr
    $69k-97k yearly est. 1d ago
  • Multi-Store Brand Manager, Fine Jewelry - Commission Eligible

    Leap, Inc. 4.4company rating

    San Francisco, CA jobs

    A leading retail management company seeks a Brand Area Manager to oversee a cluster of stores, ensuring exceptional customer experiences and driving sales. This role requires strong retail management skills, with a focus on team development and strategy execution. Located in San Francisco, the ideal candidate will have over 5 years of retail experience and a passion for personalized service. Competitive salary and perks, including unlimited PTO and healthcare benefits, are offered. #J-18808-Ljbffr
    $39k-71k yearly est. 2d ago
  • Multi-Store Area Manager, Modern Fine Jewelry

    Leap Inc. 4.4company rating

    San Francisco, CA jobs

    A retail management company is looking for an entrepreneurial Brand Area Manager to lead multiple HYOU Fine Jewelry stores in San Francisco. This role involves hands-on leadership and strategic management to deliver a consistent and elevated customer experience. Ideal candidates will have a strong retail background with 5+ years of management experience, focusing on people leadership and performance-driven sales strategies. The position offers a competitive salary and benefits including unlimited PTO, healthcare, and employee discounts. #J-18808-Ljbffr
    $39k-71k yearly est. 4d ago
  • Manager of Post Audit Operations

    EXL 4.5company rating

    Assistant manager of operations job at EXL

    The Post Audit Operations Manager will take charge of managing the day-to-day operations ensuring client savings and internal revenue goals are achieved. The Manager Post Audit Operations is responsible for planning, coordinating, and directing the activities of the post audit team, ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs. The Manager has day-to-day oversight of finding letters, finding files, reprice files, invoicing, issues, and aging account receivables. The Manager will prioritize daily duties, lead regular team meetings to assess workflows, create and manage action plans and activities related to the post audit process and ensure the post audit process is completed timely for each month end closing. The Manager will identify areas for optimization and automation across Post Audit processes and procedures overseeing development and implementation. The Manager understands/manages staffing needs, tools, and training requirements. Bachelor's degree or equivalent work experience in operations and invoicing. Minimum 5-8 years or equivalent work experience in operations/supervisory. Minimum 2 years of Healthcare experience. An understanding of Accounting/Reconciliation and Revenue Cycle Management Strong leadership skills and ability to perform a wide range of duties. Excellent computer skills, proficient in excel, word, and outlook. Excellent people management skills, interpersonal skills, and communication skills. Able to train and delegate. Revenue Management: Ensures client savings and internal revenue goals are achieved Ensures finding/demand letters are sent daily for all clients Ensures revenue/findings files are submitted each week/month accurately and in a timely manner and a returning file is received for invoicing for all clients Ensures invoicing is performed accurately and timely each month for all clients Daily/Weekly/Monthly Tracking Reports Understands factors that generate/prevent revenue and solves issues that puts savings/revenue at risk Performance Management: Ensures employees are aware, connected and accountable to program goals Ensures productivity and quality goals are established and communicated to all employees Directly manage and support Poat Audit team Lead Assistant Manager and Assistant managers, providing leadership, guidance and performance oversight Ensure employees are provided with monthly one on ones (PIP/Counseling when below standard) Ensures team meetings are held to communicate with staff (performance, issues, risks, updates, plans) Provides training (re-training) coaching and development to ensure employees can be successful in their role Ensure the team resources are available to perform the day to day duties. Manages attendance, holds Individuals accountable effectively/efficiently contributing to the program's day to day activities needed to achieve goals. Builds a high performance team and strives for operational excellence Continuous Improvement: Identify areas of optimization and oversee automation/enhancements Project Management: Implementation of new clients/programs Understands issues, barriers, performance gaps and creates action plans to improve results Works across functions to solve issues and improve results (Selections, Workflows, IT, Implementations) Looks for ways to continuously develop self and others Brings forth at least 1 new solution/improvement per quarter Assist others as needed (not all inclusive) Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs.
    $84k-109k yearly est. Auto-Apply 2d ago

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