EXL jobs in Cincinnati, OH

EXL Risk Control is a leading provider of risk assessments and loss control surveys for commercial lines insurance carriers. We are seeking candidates who possess 10+ years of experience with a major insurance carrier and/or national broker in commercial Property & Casualty Risk Control, excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. Those with these skills as well as knowledge or experience in commercial insurance, inspections, or fire and safety assessments are encouraged to apply.

The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client's customers with their service inquiries. Responsibilities include: Handle inbound calls and email service inquiries on queries such as: o Process & status of Estimate or Supplement o Payment Status - Rental, Tow & Property Damage o Payment issuance o Analyze Payments - Void and Reissue requests o Status of Estimates, send copy, advise assignment submission instructions o Status on deductible o Status on Rental o Advise status on Total Loss o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience. o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics o Work in a fast pace, structured environment Salary: $33,000 - $36,000 per year #LI-SS3

Roles & Responsibilities Writes clear, persuasive, and articulate proposal sections in response to RFIs and RFPs; synthesizes technical and other ideas from existing content and input from subject matter experts into easily understandable text; reviews and rewrites proposal sections and related proposal documents for complex US State and Federal solicitations with a focus on IT consulting and modernization. Uses journalistic techniques to interview technical subject matter experts, research and gather pertinent information to integrate in proposals. Seamlessly weaves strategic elements - win themes, key messaging - and solutions into proposal narrative producing cohesive, client-centric, responsive, and compliant content. Builds strong relationships and functional alignment with subject matter experts creating depth of knowledge in select areas; can also function, when proposal volume warrants, as a generalist. Collaborates closely with the content development team to regularly share material that can be repurposed for future repeatable use. Identifies, highlights, resolves, mitigates, and escalates gaps in content. Researches technical or business topics as necessary to ensure complete and accurate content. Manages multiple writing assignments and prioritizes appropriately to meet strict deadlines. Balances multiple proposals simultaneously, working closely with internal clients (e.g., sales, account management, SMEs) to achieve common aims. Achieves a 100% on-time proposal response rate; stickler for meeting internal deadlines; professional, persistent champion of deadline adherence from SMEs and other proposal stakeholders. Actively engages in all proposal-related meetings (e.g., kickoff, solution, status). Reviews and edits proposal responses. Adheres to style guide and brand standards for tone and style. Identifies and integrates graphics that complement text and enhance messaging. Understands our clients' needs and the company's value proposition, capabilities, business objectives. and competitive landscape. Participates in and applies proposal training as an active, engaged learner. Exhibits our culture and values. Technical/Functional Skills Has a bachelor's or master's degree in communications, English, or similar, or in lieu of a degree, equivalent relevant work experience. Displays mastery in technical writing and editing. Demonstrates command of standard American English; known as a grammar nerd. Has experience working in a growth-oriented environment with sales and/or account management teams. Has a strong sense of urgency and thrives in a deadline-driven environment. Experience and a high level of comfort reading and writing about highly technical content. Possesses ability to understand and effectively convey subject matter to audiences ranging from lay readers to experts. Proficient in MS Office Suite with working knowledge of GenAI tools a plus. Possesses strong organization skills, high level of attention to detail and problem-solving skills. Association of Proposal Management Professionals (APMP) involvement and/or certifications preferred. Must be able to work effectively with minimal supervision.

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Management Trainee, Logistics Co-Ordinator, Cincinnati, OH. We are seeking a highly organized and detail-oriented Logistics Coordinator to support our Aerospace operations. This role is responsible for coordinating the movement of parts, materials, and equipment to ensure timely delivery and alignment with maintenance and production schedules. The ideal candidate will have a strong understanding of logistics, inventory control, and supply chain processes within a regulated, fast-paced environment. Responsibilities · Coordinate inbound and outbound shipments, ensuring compliance with aerospace regulatory requirements and internal standards. · Create and submit, monitor and track all purchase orders to ensure timely delivery of goods and materials for assigned modalities · Regularly update the engineering and management teams on the status of orders and any potential issues that may arise · Collaborate with internal teams, including engineering, operations, supply chain, and shipping/ receiving and gather information on material requirements and expedite urgent requests · Maintain accurate records of all procurement activities, including order confirmations, delivery receipts, internal inventory transfers and invoices. · Perform other tasks with similar scope of work that may arise due to changes within the business and machine modality · Track and manage logistics operations including freight forwarding, customs clearance, and delivery scheduling. · Communicate daily with suppliers, freight carriers, and internal teams to resolve issues and ensure on-time delivery. · Monitor inventory levels and ensure accurate documentation of material movements in ERP systems. · Prepare shipping documents, including invoices, packing lists, air waybills, and customs paperwork. · Collaborate with warehouse and production teams to prioritize urgent orders and minimize downtime. Qualifications we seek in you!Minimum Qualifications · Diploma or Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field. · Significant experience in logistics, supply chain, or materials coordination; aerospace or MRO experience preferred. · Proficient using Oracle with relevant experience and familiarity with ERP systems (e.g., SAP or similar) and shipping/tracking software. · Excellent communication skills and ability to work cross-functionally Preferred Qualifications/ Skills · Strong organizational and multitasking skills with a focus on accuracy and timeliness. · Knowledge of export/import regulations, Incoterms, and freight documentation. · Ability to adapt in a dynamic, high-pressure environment and manage competing priorities Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$65000 to $75000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity “ Los Angeles, California based candidates are not eligible for this role. Cincinnati, OH area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Experience working with Drupal , WordPress, React , JavaScript, and jQuery Develop and maintain Drupal-based web applications Create and implement custom Drupal modules Integrate third-party services and APIs into existing applications Collaborate with front-end developers, designers, and product managers Optimize database performance with MySQL Ensure code quality and best practices are maintained Participate in code reviews and team meetings Troubleshoot and debug technical issues Base Salary Range: $110,000 - $140,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Mailroom Associate $16.00 per hour Position is Onsite in Erlanger, KY Work Schedule: Monday-Friday 7:15AM-3:15PM (Periodically will be required to work a Saturday) Job Details: * This position requires you to load an operate the inserter machine for the mailroom. * This is primarily a standing position so you will be on your feet for 8 hours a day * $16 per hour. * Training is 4 to 6 weeks Benefits: * Salary starting at $16.00 per hour. * Career Growth * Great Work Environment * Work for a Fortune 500 company Requirements: * Must be able to clear a criminal background check. * Must be able to lift to 20 lbs. consistently. * Must be at least 18 years of age or older. * Must have a High School Diploma or General Education Degree (GED). * Must be eligible to work in the United States. * Be part of the future * Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! * About Conduent * Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. * You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. * We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. * Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. * * * Pay is $16/hour which may be below your state's minimum wage. Please take this into consideration when applying. * We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. The Mortgage QC Underwriter is responsible for rendering QC on closed loan files. He has to check that credit decisions on incoming applications consistent with underwriting policies, underwriting mortgage commitments, and verifying supporting documentation as submitted by applicants. * Analyze income & employment, credit strength, property appraisal, check over debt to income (DTI) and Loan to Value (LTV) and all other information pertinent to the credit decision process on each mortgage application, as presented by the applicant. * Underwriter to validate that a prospective mortgagor's loan application adheres to the lenders, Investors (Freddie or Fannie Mae's) and guidelines of applicable government agencies to approve the loan. * Analyzing the risk involved in approving a loan to determine whether or not it is acceptable to the lender. * Mark errors for any deficiencies observed on the loan * Verify accuracy of supporting employment documents, source of down payment/reserves, appraisal value and property title commitment received. * Review of legal documents, if present, to ensure the accuracy & completeness. * Identify the mortgage insurance requirement (MI) and follow the MI guidelines, if applicable. Additional responsibilities for the Mortgage Underwriter include: * Maintaining service level standards * Assisting in new-hire trainings * Perform internal Quality check, providing floor support and feedback to other staff * Responding to all emails efficiently * Adhering to all underwriting deadlines Knowledge/Experience: * Minimum 24-36 months of conventional mortgage underwriting/QA/QC experience * Knowledge of full loan cycle (from beginning to end) * Strong understanding of Desktop Underwriter (DU) and Loan Prospector (LP) Competencies/Skills: * Strong communication skills, verbal and written * Strong analytical skills * Demonstrated ability to resolve complicated issues as they arise * Proven organizational skills and demonstrated ability to prioritize and multi-task TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $65,000 - $80,000 per year #LI-DH1

Database Admin (DB2 / Postgres / SQL Server) * Architect, deploy, and maintain SQL/Postgres/DB2 databases across production and development environments * Design, implement and document new solutions utilizing best practice technologies * Act as a point of escalation for incidents/changes/requests * Manage SQL/PostGres/DB2 Server databases * Configure and maintain database servers and processes * Monitor system's health and performance * Ensure high levels of performance, availability, sustainability and security * Understand the DB related issues and help them resolved * Communicate with LOB and design and implement the solution, as required * Analyze, solve, and correct issues in real time * Provide suggestions for solutions * Refine and automate regular processes, track issues, and document changes * Assist developers with query tuning and schema refinement * Provide support for critical production systems * Perform scheduled maintenance and support release deployment activities after hours * Associate or Bachelor's degree in Information Technology or related field (or equivalent experience). * 2-4 years of experience in desktop support or engineering. * Knowledge of ITIL practices and service management tools (e.g., ServiceNow). * Windows server experience a plus Salary Range- $80,000-$85,000 a year #LI-SP3 #LI-VX1

Senior Process Associate, Entry Level Support Technician, Aerospace onsite in Cincinnati OH-HMS063237Ready to shape the future of work?At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate, Entry Level Support Technician, Aerospace!In this role, Support Technicians work with a global team to assist Airlines around the world resolve a variety of issues. Support Technicians assist customers with Aircraft On Ground (AOG) situations required quick responses to return aircraft to revenue service, help resolve issue with parts and tooling support, and help customer interpret aircraft and engine manuals. Responsibilities· 24/7/365 Operation providing technical, logistics and Diagnostics support to internal and external customers. · Provides aircraft on ground (AOG) coverage. · Strong analysis capabilities to interpret and clarify technical manuals, service bulletins, and repair procedures. · Resolve tooling and support equipment questions and troubleshoot engine systems. · Process customer requests for assignment to applicable subject matter experts. · Provide AOG parts availability and quotations. · Coordinate with Distribution Center for AOG parts orders. · Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Qualifications we seek in you!Minimum Qualifications· Required: Strong written and verbal communication skills· Required: Ability to work independently· Required: Excellent PC skills, experience using MS Office, MS Outlook and Excel. · Required: Must be able to work on weekends and 2nd shift as needed. · Acceptable candidates must provide one of the following certifications:1. 2-yr technical / associates degree§ Preference given for mechanical/ aerospace related study2. Experienced aviation technician§ A&P Certification, no experience necessary. § Alternate to an A&P Certificate is experience in Military aircraft maintenance Preferred Qualifications/ Skills· Preferred: Experience in Aerospace/Airline operations. · Preferred: General understanding of gas turbine systems and operating principles Why join Genpact?· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation· Make an impact - Drive change for global enterprises and solve business challenges that matter· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $20 Hr. to $25 Hr. The actual offer, reflecting the total compensation package plus benefits, will bedetermined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Location-based Roles “Cincinnati OH area candidates are eligible for this role only. ” Los Angeles, California based candidates are not eligible for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobSenior Process AssociatePrimary LocationCincinnati, OHScheduleFull-time Education LevelAssosiates / EquivalentJob PostingMar 7, 2025, 4:28:40 PMUnposting DateApr 6, 2025, 11:59:00 PMMaster Skills ListOperationsJob CategoryFull Time Job Senior Process AssociatePrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 24, 2025, 3:34:25 PMUnposting Date Dec 23, 2025, 6:29:00 PM

Assistant Vice President - MES Client Partner / Sales Leader-ANA018628Ready to shape the future of work?At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, MES Client Partner / Sales Leader!This role will be based in the U. S. and serve as the face of the practice to our clients, OEM partners, and internal stakeholders. The ideal candidate will blend deep MES domain expertise with strong client engagement skills and business acumen. ResponsibilitiesClient Engagement & Growth· Serve as the primary executive contact for MES prospects and clients in North America. · Partner with sales and account teams to shape opportunities and drive deal closures. · Lead client discovery workshops, value articulation, and business case development. · Translate client needs into practical, scalable MES solutions. Partner Ecosystem & OEM Relations· Build and manage relationships with MES OEMs (GE Vernova, Rockwell, Siemens, Dassault, etc. ). · Stay updated on product roadmaps, certification programs, and co-sell opportunities. · Guide the partner strategy for resell, implementation, and joint GTM initiatives. Practice Leadership· Define the strategic vision, roadmap, and priorities for the MES practice. · Develop repeatable offerings: MES assessments, PoCs, blueprinting, and implementation accelerators. · Establish methodologies and frameworks aligned with leading MES platforms and Industry 4. 0 goals. · Act as a thought leader in industry forums, webinars, and analyst interactions. Solution Design & Delivery Oversight· Work with India-based MES architects and delivery leads to design end-to-end MES solutions. · Ensure architectural integrity, technical feasibility, and business alignment of solutions. · Provide quality assurance and governance during key project milestones. Qualifications we seek in you!Minimum Qualifications· Experience in MES and industrial digital transformation. · Deep functional and technical expertise in at least one MES platform (GE Proficy, Rockwell FTPC, Siemens Opcenter, Eyelit, etc. ). · Strong understanding of manufacturing processes (discrete or process), ISA-95 architecture, and Industry 4. 0 principles. · Proven experience leading MES implementations or consulting engagements. · Ability to interface with manufacturing executives (CIO, COO, Plant Ops) and drive strategic dialogue. · Experience working with global delivery teams (especially India-based). · Excellent communication, executive presence, and storytelling skills. Preferred Qualifications/ Skills· Experience building or scaling a consulting or technology practice. · Exposure to regulated industries (e. g. , pharma, aerospace, automotive). · Familiarity with ERP-MES integrations (e. g. , SAP, Oracle). · Bachelor's degree in engineering, Computer Science, or equivalent; Master's degree or MBA preferred. Why join Genpact?· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation· Make an impact - Drive change for global enterprises and solve business challenges that matter· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$250,000 to $300,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Candidates from Mid-West or East-Coast are preferred”Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice PresidentPrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 2, 2025, 5:58:45 PMUnposting Date Dec 1, 2025, 11:59:00 PM

Must Have Technical/Functional Skills * The ideal candidate will have hands-on experience with leading security tools including IBM QRadar, IBM Resilient, CrowdStrike Falcon, the Microsoft Defender suite (Defender for Endpoint, Identity, Office, and Cloud Apps Roles & Responsibilities * Monitor, triage, and investigate security alerts and events using QRadar SIEM and integrated telemetry sources. * Perform incident response and case management in IBM Resilient, ensuring timely resolution and documentation. * Utilize CrowdStrike Falcon and Microsoft Defender tools for threat detection, containment, and remediation. * Correlate and analyze data from multiple sources to identify indicators of compromise and advanced threats. * Collaborate with threat intelligence, engineering, and vulnerability management teams to improve detection * coverage and response workflows. * Develop and maintain runbooks and playbooks for repeatable, high-quality responses Generic Managerial Skills, If any * Team management skills * Conduct security awareness training for employees. * Collaborate with executives and IT teams to align security with business goals. In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen Salary Range: $70,000 - $90,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-DNI

TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. The Contract Management Lead will be responsible for managing the end-to-end contract management scope as defined under the 2025 Data Center Spend Management + Operations (DCSMO) RFP for Contract Execution. This role ensures that all contract-related activities are executed in full compliance with Google's processes, standards, and timelines. The ideal candidate will possess strong analytical, operational, and stakeholder management skills with proven experience in contract management tools and governance practices. Key Responsibilities: Manage the end-to-end contract management process as outlined in the DCSMO RFP scope of Contract Execution. Ensure services are delivered in alignment with Google's process, compliance, and quality standards. Collaborate with Invoice Review and Procurement Order Governance teams to ensure seamless operations and alignment across functions. Lead governance meetings and serve as the primary escalation point for all Contract Execution-related activities. Identify and drive continuous improvement initiatives within the contract management domain to enhance efficiency and accuracy. Maintain strong process documentation and support audit and compliance requirements as needed. Qualifications and Skills: Hands-on experience with tools such as ARIBA, DocuSign, and MS Teams. Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Preferred: Prior experience in drafting vendor and customer-facing contracts. Strong analytical, diagnostic, and problem-solving skills with demonstrated customer centricity. Ability to manage ambiguity under pressure and perform effectively in a fast-paced environment. Excellent written and verbal communication skills with the ability to influence and collaborate across teams. Highly dynamic, proactive, and willing to take on challenges and learn new technologies. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $95,000 - $115,000 per year #LI-DH1

Senior Manager - Sourcing - MRO, Facilities, and Capex-HMS063377Ready to shape the future of work?At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager - Sourcing - MRO, Facilities, and Capex!This role will bring category sourcing expertise in MRO, Facilities, and Capex spend which will enable us to develop the best sourcing and category strategies to maximize value for our clients. This expertise will also help us in building credibility with prospective clients in addition to having effective stakeholder engagement with the existing clients. Responsibilities· Help Build Genpact brand in the market as the premier sourcing and category management service provider by representation at events, authoring papers, thought leadership in appropriate forums· Develop and maintain category-specific knowledge assets and market intelligence that capture expertise / best practices· Support any consulting projects, category assessments, sourcing projects, pre sales activities etc. as needed with MRO, Facilities, and Capex category expertise; must be very comfortable in engaging with client's senior management. · Support revenue growth by leveraging category expertise to support new sales and drive significant client business value· Work collaboratively with suppliers and customer stakeholders to identify continuous cost and performance improvement strategies· Provide educational and learning opportunities to internal colleagues and external clients on industry trends, supplier landscape changes, and market intel within categories of expertise· Help Build and mentor next layer of category experts in MRO, Facilities, and Capex. · Develop new and innovative tools that can enhance our category management process both internally and for our services offerings. Qualifications we seek in you!Minimum Qualifications· Bachelors Degree. · Procurement/consulting/or category-related industry or supplier experience· Strategic sourcing, category management, and/or professional industry experience related to the MRO, Facilities, and Capex. Preferred Qualifications/ Skills· Preferred MastersWhy join Genpact?· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation· Make an impact - Drive change for global enterprises and solve business challenges that matter· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $116,700 to $127,400. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Los Angeles, California based candidates are not eligible for this role. Wichita, KS area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior ManagerPrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 28, 2025, 10:28:29 PMUnposting Date Dec 27, 2025, 11:59:00 PM

Senior Process Associate, Depowder Support onsite Cincinnati, Ohio-HMS063050Ready to shape the future of work?At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate, Depowder Support. In this role, you will engage with Manufacturing and engineering teams to drive cross-functional collaboration to plan, execute, and track projects under the product line program, ensuring alignment with overall business and customer objectives. Responsibilities· Perform post processing operations for the client on a daily basis. · Conduct routine daily / weekly inspections on equipment per business needs· Prepare layouts of parts for inspections and build mapping per requirements· Responsible for identifying any deformations, damage, cracks, and other criteria described within training· Participate and collaborate in adhoc projects running at the shop· Perform depowdering of additively manufactured aerospace parts using manual and automated processes (e. g. , air blasting, vacuum systems, sieving). · Ensure compliance with safety protocols related to handling fine metallic powders (e. g. , titanium, Inconel, aluminum). · Inspect parts post-depowdering for completeness and readiness for downstream processes (e. g. , heat treatment, machining, NDT). · Maintain cleanliness and organization of depowdering workstations and equipment. · Support powder recovery, recycling, and documentation procedures in accordance with internal quality standards. · Collaborate with operations, quality, and engineering teams to troubleshoot issues and optimize depowdering processes. · Record process data accurately in production tracking systems (ERP/MES) Qualifications we seek in you!Minimum Qualifications· High school diploma or equivalent; technical/vocational training in manufacturing or aerospace preferred. · Relevant experience in a manufacturing or aerospace environment; additive manufacturing experience is a plus. Preferred Qualifications/ Skills· Familiarity with powder-handling safety, PPE usage, and environmental controls (ATEX compliance is a plus). · Attention to detail and commitment to quality and cleanliness. · Basic computer skills and ability to follow digital work instructions. Why join Genpact?· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation· Make an impact - Drive change for global enterprises and solve business challenges that matter· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate hourly base compensation range for this position is $30/hr. to $32/hr. non-exempt. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity “Los Angeles, California based candidates are not eligible for this role. Cincinnati, OH area candidates are eligible for this role only. ” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Process AssociatePrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 24, 2025, 5:15:58 PMUnposting Date Dec 23, 2025, 6:29:00 PM

TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. The Contracts Analyst will be responsible for supporting the end-to-end contract management process, including contract creation, amendments, tracking, and reporting. The role involves close collaboration with internal teams to ensure timely execution of contracts, resolution of issues, and maintenance of accurate records. The ideal candidate will be detail-oriented, analytical, and adaptable, with strong communication and problem-solving skills. Key Responsibilities: * Support the creation, amendment, and maintenance of contracts in accordance with organizational policies and compliance standards. * Track and update contract-related metrics, focusing on the approval process and execution timelines. * Coordinate follow-ups with stakeholders to ensure timely contract completion and resolution of tickets or process bottlenecks. * Conduct data analysis and prepare reports to support decision-making and operational improvements. * Manage and respond promptly to chat room and internal queries, ensuring efficient communication and issue resolution. * Collaborate with invoicing and purchasing teams to address internal requests and provide necessary contract-related support. Qualifications and Skills: * Hands-on experience with tools such as ARIBA, DocuSign, and MS Teams. * Proficiency in Microsoft Office, particularly Excel and PowerPoint. * Preferred: Prior experience drafting vendor and customer-facing contracts. * Strong analytical, diagnostic, and problem-solving skills with a focus on customer centricity. * Ability to manage ambiguity under pressure and adapt to dynamic environments. * Excellent written and verbal communication skills. * A proactive attitude with a willingness to take on challenges and continuously learn new technologies. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $80,000 - $93,000 per year #LI-DH1

Service Desk Management: * Team Supervision: Lead, mentor, and train a team of service desk agents to maintain high service standards and professional development * Workforce Management: Schedule staff, manage workloads, and set coverage to ensure constant service availability * Daily Operations: Oversee the day-to-day functioning of the service desk, ensuring efficient and effective problem resolution. * Ticket Management: Manage the queue of support tickets, ensuring proper assignment, escalation, and timely resolution within SLAs * Process Improvement: Develop, refine, and document processes for troubleshooting and problem resolution to improve service efficiency and customer experience. * Knowledge Base Management: Ensure the accuracy and maintenance of documentation for recurring issues and their resolutions. * Reporting: Daily, Weekly and Monthly reporting of operational metrics Major Incident Management: Managing the incident lifecycle from detection to closure, facilitating cross-functional teams, ensuring timely and clear stakeholder communication, conducting post-incident reviews for continuous improvement, and developing incident management tools and processes * Orchestrate Response: Lead and facilitate all investigation activities, meetings, and conference calls, ensuring a collaborative approach to resolution. * Communicate Effectively: Issue all communications to key stakeholders and customers regarding the incident's status and expected resolution. * Manage Teams: Matrix-manage various technical and operational teams, including external third parties, to develop and execute collaborative action plans with clear roles and deadlines. * Drive to Resolution: Ensure the incident is resolved quickly, whether through a temporary workaround or a permanent fix. * Document Progress: Maintain accurate records and logs of the incident, including technical diagrams and contact information. * 5+ years of experience in Service Desk management or IT MIM support. Salary Range- $70,000-$75,000 a year #LI-SP3 #LI-VX1

TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. The Package Closing Analyst is responsible for end-to-end review of executed closing package ensuring accurate and timely completion of Final Closing Package Review, Loan Onboarding, Collateral Shipment, and File Completion. * Responsible for reviewing closed loan packages for accuracy and verifying information in the Client's processing system. * Responsible for obtaining final fee sheet or disbursement ledger by following daily activities necessary to obtain outstanding final fee sheets. Reviewing and reconciling the closing agent fee sheet with the final lender CD. Identifying remediation requirement. * Enter trailing document suspense conditions into the client's processing system within a timely manner. * Identify and obtain missing Custodian documents. * Request shipment of custodial documents within a timely manner. * Maintain contact with the closing agent to insure prompt delivery of trailing documents. * Review trailing documents for accuracy. * Request shipment of trailing documents upon receipt. * Maintain a standard of customer service comparable to leading standards of Client's industry while supporting the team goals. Knowledge/Experience: * Minimum 3-4 years of US Residential Mortgage experience Competencies/Skills: * Working knowledge of mortgage industry regulations * Demonstrated ability to manage and meet key deadlines * Proficiency in Microsoft Office programs * Good communication skills, both verbal and written * Strong attention to detail * Ability to escalate and problem solve with a high sense of urgency * Proven organizational skills and demonstrated ability to prioritize and multi-task skills. * Positive and flexible attitude * Customer focused * Good Team Player/Strong Interpersonal skills TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Ben efits & Certification & Training Reimbur sement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $45,000 - $60,000 per year #LI-DH1

Senior Process Associate, Technical Writer, Cincinnati, OH. -HMS062802Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate, Technical Writer, Cincinnati, OH. We are seeking a detail-oriented and technically proficient Technical Writer to join our team in the aerospace sector. This role is critical for creating, maintaining, and standardizing technical documentation such as operation manuals, preventative maintenance guides, spare part lists, and work instructions. The ideal candidate will have a strong understanding of engineering concepts and the ability to interpret complex diagrams and schematics. This position requires cross-functional collaboration with engineering, operations, and maintenance teams to ensure all documentation meets regulatory standards and reflects current processes. Responsibilities· Create and maintain client-approved documentation in standardized formats including:Ø Operation ManualsØ Preventative Maintenance ProceduresØ Spare Parts ListsØ Work Instructions· Read and understand diagrams and schematics to assist creation and standardization of documentation. · Collaborate with internal engineering teams to ensure manuals are kept up to date based on changes with processes. · Perform audits of work instructions by collaborating with operators and technicians of equipment to ensure accuracy. · Perform other tasks with similar scope of work that may arise due to changes within the business and machine modality. Qualifications we seek in you!Minimum Qualifications· Bachelor's degree or diploma in Engineering/English/Aerospace Engineering, or a related field. · Relevant experience in a technical writing role within a manufacturing, aerospace, or engineering environment. · Experience in Aerospace/Additives industry· Strong written and verbal communication skills with high attention to detail Preferred Qualifications/ Skills· Proficiency in tools such as Microsoft Office, Adobe Acrobat, and XML/DITA-based content management systems. · Ability to read and interpret technical schematics, P&IDs, blueprints, and engineering drawings. Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$50000 to $60000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity “Los Angeles, California based candidates are not eligible for this role. Cincinnati, OH area candidates are eligible for this role only. ” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Process AssociatePrimary Location USA-CincinnatiSchedule Full-time Job Posting Oct 24, 2025, 9:01:31 PMUnposting Date Dec 23, 2025, 11:59:00 PM

EUC / Desktop Engineer * Design and maintain enterprise desktop images and deployment processes using tools such as Microsoft Endpoint Configuration Manager (SCCM/MECM), Intune, Tanium or Autopilot. * Develop and manage Group Policies (GPOs) and configuration baselines to enforce security and compliance standards. * Provide Tier 3 support for escalated desktop, laptop, and peripheral issues. * Lead desktop-related projects such as OS upgrades, hardware refreshes, and software rollouts. * Automate repetitive tasks using PowerShell or other scripting tools. * Monitor and report on endpoint health, patch compliance, and software inventory. * Collaborate with security teams to implement and maintain endpoint protection solutions. * Evaluate and recommend new desktop technologies and tools to improve efficiency and user experience. * Maintain documentation for desktop standards, procedures, and troubleshooting guides. * Participate in after-hours support rotation and respond to critical incidents as needed. * Participate in costing efforts for projects, providing cost and sizing estimates * Assist server engineering team with minor server support tasks. * 5+ years of experience in desktop engineering or enterprise IT support. * Strong experience with Windows 10/11, Active Directory, and Microsoft 365. * Proficiency with endpoint management tools such as SCCM, Intune, or similar. * Experience with scripting and automation (PowerShell preferred). * Familiarity with virtualization technologies (e.g., VMware Horizon, Citrix) is a plus. * Experience with MacOS and Linux endpoints is a plus. * Microsoft certifications (MD-102, MS-100, MS-101) a plus. * Knowledge of ITIL practices and service management tools (e.g., ServiceNow). * Windows server experience a plus. * Knowledge of VMWare is a plus. Salary Range- $60,000-$65,000 a year #LI-SP3 #LI-VX1