EXL jobs in New Haven, CT

Responsibilities: Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party * Review claim files to identify subrogation potential * Take appropriate steps for the development, pursuit and recovery of claims * Evaluate facts and evidence, liability, amount of damage and other factors, prior to negotiations with other insurance companies in order to maximize the subrogation recovery and reach agreement on settlements * Submit files to Arbitration to prevail against adverse party based on liability or damage analysis * Refer case and scan all documents to outside collection agencies and attorneys when necessary Qualification: Strong interpersonal, verbal, and written communication skills * Excellent organizational and time management skills * Ability to multitask and adapt to change in a fast paced environment * Accuracy and attention to detail * Proficient with technology * College degree preferred * Insurance experience is a plus but not required

Primary Skills Azure Cloud Infrastructure Secondary Skills Operating System (Windows / Linux) Experience Level 8-10 Years Working Hours : US EST (8AM EST - 5PM EST) We are seeking a highly skilled and experienced Senior Azure Cloud Administrator to manage, optimize, and secure our Microsoft Azure cloud infrastructure. The ideal candidate will have deep expertise in Azure services, automation, security, and governance, and will play a key role in ensuring the reliability, scalability, and performance of our cloud environment. **Key Responsibilities:** Design, implement, and manage Azure-based infrastructure and services. Monitor system performance, availability, and security using Azure Monitor, Log Analytics, and other tools. Automate cloud operations using PowerShell, Azure CLI, ARM templates, and Bicep. Implement and maintain Azure governance policies, cost management, and compliance controls. Manage identity and access using Azure Active Directory, RBAC, and Conditional Access. Ensure backup, disaster recovery, and business continuity strategies are in place and tested. Collaborate with DevOps, Security, and Application teams to support CI/CD pipelines and secure deployments. Troubleshoot and resolve complex cloud infrastructure issues. Stay current with Azure updates, best practices, and emerging technologies. **Required Skills:** 5 years of experience in cloud administration, with at least 3 years focused on Microsoft Azure. Strong knowledge of Azure IaaS, PaaS, and SaaS, AVS (Azure VMWare Solution) offerings. Proficiency in scripting and automation (PowerShell, Azure CLI, ARM/Bicep). Experience with Azure networking, firewalls, VPNs, and ExpressRoute. Familiarity with Azure Security Center, Defender for Cloud, and Sentinel. Hands-on experience with Azure DevOps, GitHub Actions, or similar CI/CD tools. **Desired Skills:** Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and as part of a cross-functional team. Proactive mindset with a focus on continuous improvement. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Azure Cloud Administrator_ **Location:** _CT-Shelton_ **Requisition ID:** _081445_

**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Sales Representative BC - Hartford, CT What does a successful Sales Representative / Business Consultant do at Fiserv? Revolutionize Commerce. Empower Businesses. Define Your Career. Are you ready to be a game-changer? At Fiserv, we're transforming the way businesses operate and grow. You will be on the frontlines of innovation, connecting small and medium-sized businesses (SMBs) with Clover, our award-winning point-of-sale and business management platform. Join a dynamic team that thrives on passion, purpose, and performance. Why Choose Fiserv? We don't just deliver technology; we create solutions that redefine commerce. With Clover, we've built a trusted platform that's powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024. We're not here to simply sell; we're here to empower businesses with tools to succeed. As the world's largest merchant acquirer, you'll have the resources, reputation, and technology to make a real difference. Your career at Fiserv isn't just about closing deals-it's about opening doors to possibility. What you will do: Be the Catalyst for Growth: Travel across the assigned territory, partnering with Financial Institutions to bring Clover's cutting-edge solutions to merchants, sparking success wherever you go. Turn Leads Into Legacy: Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment. Leverage Fiserv's extensive partnerships and referral networks to fuel your pipeline. Consult. Solve. Transform: Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace. Elevate Excellence: Embody Fiserv's core values by fostering authentic connections and maintaining the highest ethical standards. What you will need to have: High School Diploma/GED. Experience in a quota-driven, self-sourcing sales environment. Demonstrated success in cold-calling and generating your own leads. What would be great to have: Bachelor's degree or military experience. 3+ years of sales experience, particularly in consultative and relationship-driven roles. Proven ability to design strategies that drive pipeline growth and revenue. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact ******************* . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**About the job you're considering** Take full ownership of the finalized test strategy and plan for the Veeva CRM to Vault CRM migration across multiple workstreams. Drive execution, coordination, and continuous enhancement of the test plan to ensure regulatory compliance and successful US-HP market implementation. **Your role** + Test Strategy Ownership & Execution + Serve as the single point of accountability for end-to-end execution of the finalized test strategy and plan. + Continuously enhance and adapt the test plan as project needs evolve. + Ensure all test phases, entry/exit criteria, and deliverables are met on schedule. + Operational Leadership + Coordinate and lead all testing activities across business, application, interface, and US IT workstreams. + Facilitate defect triage with development teams. + Manage test execution logistics (access, timing, resources). + Oversee daily test execution, progress tracking, and rapid resolution of bottlenecks. + Manage resource allocation and scheduling to support parallel and sequential testing activities. + Enhancement & Continuous Improvement + Identify opportunities to optimize test processes and documentation. + Implement improvements to test case frameworks, traceability, and defect management. + Stakeholder Engagement & Reporting + Act as the primary liaison between testing teams, project leadership, and business stakeholders. + Communicate progress, risks, resource needs, and timeline impacts proactively. + Facilitate go/no-go technical readiness assessments and support phase gate decisions. + Regulatory Compliance & Documentation + Ensure all testing activities and documentation meet GxP and regulatory standards as needed. + Coordinate with validation and quality teams to maintain audit readiness. **Your skills and experience** + Demonstrated experience owning and executing complex test strategies. + Experience with enterprise CRM migrations (Veeva experience preferred). + Strong leadership in cross-functional team coordination and project delivery. + Strong technical background in system integration testing. + Pharmaceutical/Life Sciences testing experience with GxP requirements is a big plus. + Proven ability to drive continuous improvement in testing processes and outcomes. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** **Organization:** _NA APPS LOC PRACTICE_ **Title:** _CRM Migration Tester (Veeva)_ **Location:** _CT-Danbury_ **Requisition ID:** _082249_

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay is $25.25 - $32.79, which may be below your state's minimum wage. Please take this into consideration when applying. Reporting to the IT Manager, the Business Operations Analyst is responsible for providing the necessary technical and operations support. This position is required to troubleshoot issues and provide solutions or workarounds with minimum impact to daily operations. Qualified candidates will bring forward innovative strategies for operational improvements. Responsibilities * Support Operations by acting as a point person for security protocols and badging. * Support facility by taking the lead on any facility-related issues requiring notification to the landlord or other vendors. * Understand the basic process and functionality of each department to be familiarized with the systems and applications used and the screens accessed to troubleshoot any issues. * Work collectively with the Conduent technical team to report and troubleshoot any technical issues staff experience. * Ensure all equipment is tracked and logged into the inventory logs. * Support any system updates and work closely with the Conduent technical team for any testing requirements. * Assist with the request for system credentials within Conduent and our client. * Act as the liaison with the client and other internal technical teams to resolve any network or applications issues. Requirements * Have working knowledge of Office 365. * Show strong written and verbal communication skills. * Have experience liaising with vendors and clients. * Hold a bachelor's degree in information technology and have (6) months of technical support experience or hold an associate's degree and have (3) years of technical support experience. * Able to work overtime, days, evenings, and some weekend hours. * Can travel as needed. * Able to regularly kneel, crawl and lift and/or move up to 10 pounds of equipment. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: * Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career. Working For You Perks and rewards designed for you: * Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. * Retirement Savings: We will support you as you save for your future. * Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: * Bring your authentic self to work * Grow and thrive, both personally and professionally * Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $29.71. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Commercial Insurance Risk Control Consultant - Independent Contractor EXL Risk Control is a leading provider of risk assessments and loss control surveys to commercial lines insurance carriers. We are seeking candidates who possess 10+ years of experience with a major insurance carrier and/or national broker in commercial Property & Casualty Risk Control, excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. Those with these skills as well as knowledge or experience in commercial insurance, inspections, or fire and safety assessments are encouraged to apply. You will be responsible to schedule on-site surveys and provide risk evaluation and risk improvement reports to insurance industry clients. These reports contain information necessary to underwrite a commercial insurance policy, and may include recommendations to control and/or correct potential loss producing conditions associated with that policy. You will be expected to manage assignments you accept, successfully secure customer appointments within a local territory and complete work assignments on time. You may work on special projects or conduct more challenging risk evaluation surveys or risk improvement service requests that utilize your education, professional certifications and overall risk control skills level. Insured businesses range from Middle Market to Large Multi-location commercial size. Consultants will work from their home or office, and travel to local commercial business operations (i.e.) retail businesses, restaurants, hotels, apartment buildings and complexes, construction operations and jobsites, various types of manufacturers, churches, schools, etc. You will assess the risk for various commercial insurance lines of business that can include Property, General Liability, Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk. Tools or Items You Must Provide: Windows-based PC with an image/document scanner Digital camera High speed internet access Measuring device such as: laser, 100 ft. tape, or measuring wheel Reliable vehicle Auto and General Liability InsurancePreferred Experience 10+ years of Risk Control Consulting Experience working with major carrier or national brokerage preferred BS Degree in Engineering, Safety and/or the physical sciences is preferred CSP or ARM designations preferred but not required Commercial Lines Property/Casualty Loss Control Commercial Lines Property/Casualty Underwriting Commercial Lines Property/Casualty Claims Adjuster Commercial insurance inspections Fire and Life Safety investigations/inspections No Licensed Insurance Agents/Producers. EEO Statement EEO/Minorities/Females/Vets/Disabilities

**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Major Merchant Sales Executive **What does a successful Major Merchant Sales Executive do at Fiserv?** You will be responsible for selling Fiserv's enterprise suite of business solutions, including products such as Fiserv's Point of Sale solution (Clover), Security & Compliance (TransArmor), On-Line Reporting (ClientLine), Check and ACH solutions (TeleCheck), Payroll Distribution services (Money Network), credit, debit, gift card and various cloud-based applications as well as third party partnerships to clients. **What you will do:** + Develop strong working partnerships with Commercial Bankers and Treasury Sales Officers for assigned Financial Institution partners with an objective of increasing volume and quality of referrals and leads from existing bank portfolios. + Collaborate with senior Commercial Bank relationship teams to develop comprehensive and holistic sales strategies for strategic bank clients to maximize revenue opportunities with these high value clients. + Self-sourcing of referrals and leads will be a requirement; therefore, in addition to leveraging the assets and resources of Fiserv, this position requires experience and skills in prospecting, territory development, and networking. + Under the direction of the Director of Sales, position will drive execution of departmental sales and revenue objectives including, but not limited to, pricing and profitability guidelines as well as individual contributor sales goals. + Experience and expertise with CRM tools such as Salesforce are required as discipline, integrity and accountability in sales pipeline management is a requirement of this position. **What you will need to have:** + Bachelor's degree or equivalent + Minimum of 6 years sales experience with demonstrated results and success + Minimum 4 years sales experience in financial services industry strongly preferred. + Payments industry knowledge and business acumen + Ability to identify and build relationships with key C-level decision makers. + Enterprise and/or complex sales experience in solution selling + Strong influencing and negotiation skills. + Excellent oral and written communication skills. + Demonstrated ability in achievement of sales and revenue goals. + Minimum 40% travel You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. **Salary Range** $65,400.00 - $139,300.00 _These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._ It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact ******************* . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Description Capgemini is a leading technology consulting company specializing in insurance product innovation, technology modernization and operational transformation. We partner with top-tier U.S. insurers to enhance personal lines product portfolios, drive growth, and modernize operations. We are seeking a Senior Property & Casualty Insurance Product Manager - Personal Lines with expertise in product rationalization, new product development, product run-offs, regulatory strategy, InsurTech enablement, and claims transformation. This role requires deep industry knowledge and strategic consulting skills to advise insurers on optimizing personal lines products, navigating compliance requirements, and implementing emerging technologies. Key responsibilities include leading product portfolio optimization, rate filings, and competitive market assessments. The candidate will also drive digital transformation initiatives, evaluating InsurTech solutions such as telematics-based pricing, AI-driven claims automation, and predictive analytics for risk segmentation. Additionally, they will support regulatory advisory projects, ensuring compliance with state DOI regulations, NAIC model laws, and evolving legislative changes. The ideal candidate will have 10+ years of P&C insurance product management or consulting experience, strong expertise in personal lines pricing, underwriting, and compliance, and familiarity with technology platforms like Guidewire, Duck Creek, and Majesco. Preferred qualifications include CPCU, AINS, ARM, Lean Six Sigma, or PMP certifications. This is an exciting opportunity to work with leading insurers on high-impact projects, leveraging data-driven strategies and InsurTech solutions to reshape the future of personal lines insurance. Join us and contribute to strategic innovation, regulatory excellence, and digital transformation in the insurance industry. Key Responsibilities: The key responsibilities of this role will include supporting Client and Internal Project Teams with a mix of the following capabilities: Strategic Consulting & Client Advisory Act as a trusted advisor to top-tier insurers on personal lines insurance products, including homeowners, auto, renters, and umbrella. Lead product rationalization efforts, optimizing insurers' portfolios to reduce complexity, enhance profitability, and improve customer experience. Drive new product development, leveraging telematics, usage-based insurance (UBI), embedded insurance, and AI-driven pricing models. Develop and implement product run-off strategies, ensuring compliance, financial stability, and seamless transition for policyholders. Guide insurers through regulatory advisory initiatives, ensuring product strategies align with state DOI regulations, NAIC model laws, and evolving consumer protection standards. Regulatory Compliance & Market Strategy Advise on state and federal regulations, helping clients navigate rate filings, compliance risks, and policyholder protections. Manage engagements related to state DOI rate filings, competitive benchmarking, and regulatory impact assessments. Provide insights on emerging legislative changes (e.g., climate risk mandates, AI-driven underwriting guidelines, and telematics regulations). InsurTech Enablement & Digital Transformation Partner with technology teams to implement digital underwriting, AI-based risk models, and automation tools. Evaluate and recommend InsurTech solutions such as: Telematics-based pricing (e.g., Cambridge Mobile Telematics, Arity) AI-driven claims processing (e.g., CCC Intelligent Solutions, Snapsheet) Fraud detection & predictive analytics (e.g., Shift Technology, FRISS) Customer experience & digital distribution (e.g., Cover Genius, Trov) Support insurers in modernizing core platforms, working with vendors like Guidewire, Duck Creek, and Majesco. Claims Transformation & Risk Management Assist clients in claims process optimization, leveraging automation, AI, and predictive analytics for faster claims adjudication. Develop strategies for fraud detection, litigation management, and claims efficiency improvements. Work with claims and risk teams to align product design with evolving risk trends (e.g., climate change impact, cyber risks in personal lines, and increased litigation costs). Project Leadership & Stakeholder Engagement Lead cross-functional consulting engagements involving actuarial, underwriting, IT, claims, and distribution teams. Develop and present strategic recommendations to C-suite executives, supporting data-driven decision-making. Manage multiple client engagements, ensuring timely delivery, regulatory alignment, and measurable business impact. Requirements Education: Bachelor's degree in Business, Finance, Insurance, or a related field (MBA, CPCU, or AINS preferred). Experience: 5+ years in P&C insurance product management, consulting, or strategy roles, with a strong focus on personal lines. Industry Certifications (Preferred): CPCU (Chartered Property Casualty Underwriter) - Deep expertise in P&C insurance. AINS (Associate in General Insurance) - Strong foundational knowledge of insurance operations. ARM (Associate in Risk Management) - Specialization in risk assessment and mitigation. Lean Six Sigma or PMP - For project management and operational efficiency. Technical Expertise: Deep knowledge of personal lines product development, pricing, underwriting, and risk management. Experience with product rationalization, run-off strategies, and market repositioning. Strong understanding of state insurance regulations, rate filings, and DOI compliance. Familiarity with InsurTech solutions, AI-driven pricing models, and claims automation technologies. Proficiency in data analytics tools (e.g., SQL, Python, Tableau, Power BI) for actuarial and risk modeling. Consulting & Leadership Skills: Proven ability to develop strategic recommendations and present to C-suite executives. Strong project management skills with experience leading cross-functional teams in product transformation. Excellent problem-solving, analytical, and communication abilities. Expertise in Agile methodologies for product development and market deployment. Use of Lean Six Sigma frameworks for process optimization and operational efficiency. Experience with customer journey mapping, product lifecycle management, and digital transformation strategies. Benefits This position comes with competitive compensation and benefits package: Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Retirement Plans Paid Time Off Training & Development About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.5 billion in revenues in 2023. ****************************************************

Must Have Technical/Functional Skills * Minimum10+ years of development experience on the Salesforce platform * Minimum 5 + years' experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, Sap etc. * Minimum 1 complex data migration (i.e., ETL efforts) into Salesforce.com * Strong knowledge CRM business impact and demonstrated Global delivery * Participation in each phase of full Salesforce.com lifecycle implementations * In-depth understanding of the capabilities and constraints of the Salesforce * Strong technical foundation: advanced structured programming (APEX, Force.com, .Net, Java), relational database concepts and structures, structured system analysis and design methods, etc. * Understands web services and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com * Experienced in defining systems strategy and requirements, designing and prototyping, planning testing, and supporting training efforts * Experience in Salesforce environment strategy and DevOps process * Exposure to DevOps and CI/CD tool and best practices Roles & Responsibilities * Ownership of all End to End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development * Technical leadership, to include coaching and mentoring, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement * Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce.com related technology efforts * Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform * Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems * CICD/Release Management * Identification of risks and issues from technical perspective. * Change Control/Change Management * Propose/Articulate design/architecture options with pros/cons Generic Managerial Skills, If any * Excellent Team Player * Ability to plan and schedule technical deliverables * Be the primary point of contact for resolution of technical issues and providing leadership to the team on product quality * E xcellent presentation skills to articulate solution concepts to the senior leadership teams. Education Bachelor or similar Salary Range: $120,000 - $150,000 a year #LI-DM1

Job Description Capgemini, a global leader in digital transformation and insurance technology consulting, is seeking a Guidewire Jutro Specialist to drive innovative digital experience solutions for top-tier insurers. This role focuses on leveraging Guidewire Jutro, a next-generation digital experience framework, to create modern, responsive, and cloud-native applications for policyholders, agents, and insurers. As a key technical expert, you will design and implement scalable UI components, micro frontends, and API-driven solutions that integrate seamlessly with Guidewire PolicyCenter, BillingCenter, and ClaimCenter. You will work closely with business, design, and technology teams to deliver omnichannel, headless, and microservices-based digital experiences. Responsibilities include customizing Jutro UI components, optimizing front-end performance, ensuring API-first architecture, and enabling Agile/DevOps-driven deployments. The ideal candidate has 3+ years of experience in Guidewire Jutro and Digital, strong front-end development skills in React, Angular, JavaScript, TypeScript, and GraphQL, and expertise in cloud platforms (AWS, Azure, GCP). Preferred candidates hold Guidewire Digital Certifications, have experience with CI/CD pipelines, Kubernetes, and DevOps methodologies, and understand P&C insurance digital customer journeys. This role offers an exciting opportunity to work on cutting-edge digital insurance engagements, modernizing customer experiences and self-service portals for global insurers. Join Capgemini's industry-leading team to shape the future of insurance technology through innovation, InsurTech collaboration, and cloud-native digital solutions. Job Details: Capgemini is a global leader in technology consulting, digital transformation, and innovation. We collaborate with top-tier insurers to drive the modernization of core platforms, customer experience enhancements, and digital transformation initiatives. Our expertise in Guidewire solutions enables insurers to optimize operations, accelerate product development, and create seamless digital experiences. About the Role: We are seeking a Guidewire Jutro Specialist to work on innovative digital transformation engagements with leading insurers. This role requires expertise in Guidewire Jutro, the next-generation digital experience framework, to design and implement modern, scalable, and intuitive customer-facing applications. You will collaborate with business, technology, and design teams to create responsive, cloud-native, and API-driven experiences that enhance policyholder interactions across web and mobile platforms. Key Responsibilities: Guidewire Jutro Implementation & Digital Experience Design Lead the design, development, and customization of digital applications using Guidewire Jutro. Create modern, responsive UI/UX components for seamless policyholder and agent interactions. Ensure API-first architecture and integration with Guidewire Cloud, Guidewire Digital, and third-party InsurTech solutions. Implement headless and microservices-based digital experiences, enabling insurers to deliver innovative customer journeys. Technical Architecture & Development Architect and build reusable UI components, widgets, and micro frontends in Jutro. Collaborate with backend developers to integrate Guidewire PolicyCenter, BillingCenter, and ClaimCenter APIs. Utilize React, JavaScript, TypeScript, and GraphQL to enhance digital insurance platforms. Optimize application performance, security, and accessibility across multiple devices and browsers. Consulting & Client Engagement Partner with business and design teams to understand customer needs and translate them into intuitive digital solutions. Advise clients on best practices for Jutro adoption, cloud enablement, and omnichannel customer experiences. Deliver technical demonstrations, proof of concepts, and roadmaps for insurers looking to modernize their digital platforms. Agile & DevOps Enablement Work within Agile/Scrum teams to deliver iterative and scalable digital solutions. Utilize CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native architectures for deployment. Ensure test-driven development (TDD) and automated testing for seamless application performance. Requirements Technical Expertise: 3+ years of experience with Guidewire Jutro and Guidewire Digital solutions. Strong proficiency in React, JavaScript, TypeScript, GraphQL, and front-end frameworks. Experience integrating Guidewire's PolicyCenter, BillingCenter, and ClaimCenter through APIs. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and microservices architecture. Understanding of headless CMS, API gateways, and customer identity & access management (CIAM). Consulting & Insurance Industry Knowledge: Experience working with top-tier insurers on digital transformation projects. Strong understanding of P&C insurance products, underwriting, claims, and digital customer journeys. Ability to translate business requirements into scalable digital experiences. Preferred Certifications & Tools: Guidewire Certified Specialist - Jutro/Digital (Preferred). Cloud Certifications (AWS/Azure/GCP) are a plus. Experience with CI/CD pipelines, Docker, Kubernetes, and DevOps best practices. Benefits This position comes with competitive compensation and benefits package: Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Retirement Plans Paid Time Off Training & Development About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.5 billion in revenues in 2023. ****************************************************

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager - Enterprise Architect/ Solution Architect In this role, the candidate will be responsible for developing and implementing solutions in Life Science Analytics, with expertise in Enterprise Architect (Snowflake, AWS), DevOps. Also, plan to integrate with Visualization tools like Tableau and Power BI. Responsibilities Define the enterprise-wide data and Business Intelligence strategy aligned with business priorities Partner with CIO/CDO to industrialize analytics and create scalable, sustainable solutions. Design data models, semantic layers, and curated datasets that feed Tableau and other BI tools. Ensure integration of Tableau with enterprise data platforms (Snowflake, Databricks, AWS, etc.). Promote standardized KPIs and metadata layers to ensure consistency across dashboards. Build automation frameworks for data refreshes, ETL/ELT pipelines, and Tableau extracts. Define the enterprise Tableau architecture (Server/Cloud deployment, scaling, licensing, security) Provide reference architectures for analytics solutions using Tableau and supporting platforms. Guide Business Intelligence developers on scalable, maintainable dashboard design. Ensure alignment of data pipelines, reporting, and visualization layers with enterprise architecture. Oversee cross-functional integration of Tableau with CRM (Salesforce), ERP, and other enterprise apps. Monitor adoption, performance, and optimize infrastructure for scalability and cost-effectiveness. Evaluate and recommend new features in Tableau (Pulse, Accelerators, Prep, Extensions). Drive AI/ML integration with Tableau (Tableau + Einstein Analytics, Python/R integration). Qualifications we seek in you! Minimum Qualifications BTech / MTech / MS - Computer Science, IT Preferred Qualifications/ Skills Should have clear understanding of one or more of the below technologies - BI Reporting: Tableau & Power BI, user experience. Database: Oracle, MS SQL Server, MySQL, Redshift etc. Cloud - AWS, Azure Tools - Snowflake, Collibra , MDM, Git/Bit bucket Data Flow tools - Alteryx, SSIS, Databricks, ADF, notebooks. DevOps, Helm, OpenShift, CI/CD, SonarCube, Kubernetes, Teeraform Cloud infra management. Certification - TOGAF Why join Genpact? Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career -Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$150,000 to $160,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles Danbury, CT area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications

The Property Insurance Claims Subrogation Team Lead will lead, monitor and supervise the Captains and Activity Owners. The Team Lead will motivate the team, and promote positive communication while demonstrating flexibility. They will assist the Property Manager in decision making, process changes, and accountability of Captains and Activity Owners. Specific qualities to ensure success within the organization are as follows: Responsibilities: * Manage day to day activities, such as scheduling. * Delegate tasks to team members to reduce delinquency. * Handle customer complaints from clients or members. * Conduct training of newly hired team members or enhance competencies of existing members. * Field questions and concerns to provide support and improve knowledge base of the team. * Provide and implement process improvements. * If necessary, work files to maintain throughput/backlog consistency. * Back up for Property Manager where necessary. Competencies: * Maintain a positive relationship with the team. * Think critically about process improvements. * Demonstrate ability to handle pressure environment while maintaining calm demeanor. Qualifications: * Understanding of Subrogation and Insurance concepts. * Recommended 2 years insurance experience.

Expertise in Admin center and Azure Active Directory Expertise in Exchange Online, Teams, Exchange migration Powershell - Ability to write effective scripts & Analyse Handle tasks like creating and managing mailboxes, managing mail flow, configuring security and compliance settings Messaging experience with L3 ad L4 support. * Setting up and managing Microsoft Exchange servers to ensure email systems are running smoothly. * Configuring and maintaining Exchange server software and related components. * Monitoring and resolving issues related to Exchange mailboxes, message tracking, and transport logs. * Deploying and configuring Exchange Online Protection for inbound and outbound email protection. * Managing and monitoring email infrastructure for high availability and optimal performance. * Working closely with other IT teams to troubleshoot and resolve issues related to messaging services. * Developing and implementing Exchange server backup and recovery strategies. * Managing Active Directory objects related to Exchange, such as user accounts and distribution groups. * Performing system administration, security, and maintenance duties as required. * At least 5 years of experience in Exchange server administration and related technologies. * Strong knowledge of Exchange Server 2013/2016/2019, Exchange Online, and related technologies. * Experience with PowerShell scripting for Exchange administration automation. * Excellent analytical and problem-solving skills. * Effective communication skills for collaborating with other IT teams and end-users. * Ability to work independently and in a team-oriented environment. * Highly organized and able to manage multiple priorities. Salary Range- $100,000-$120,000 a year #LI-NR3 TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leav e & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Oracle DFCS/AHCS Functional Consultant Must Have Technical/Functional Skills 8 to 12+ years of IT experience along with at least one implementation of Functional support of Oracle Data Foundation Cloud Service (DFCS) & one implementation support of Accounting Hub Cloud Services (AHCS) * Functional support of Data Control/Data Integration/Data Operation enhancement in DFCS. * Functional support for AHCS - configuration issues , testing and file processing. * Proven track record of successful functional support of DFCS & AHCS projects. Roles & Responsibilities * Good understanding of DFCS & AHCS Cloud systems & integration with various systems & Business Process Flows * Exceptional analytical and problem-solving skills, with the ability to think strategically and translate complex concepts into actionable plans * Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders * Familiarity with Agile methodologies and project management tools (e.g., JIRA, Service Now) * Experience with integration between DFCS and ERP systems. Salary Range- $100,000-$110,000 a year #LI-OJ1 #LI-DR1

We are seeking a Technology-Focused Business Analyst to support our email and cross-channel marketing platforms. The ideal candidate will have hands-on experience with Responsys or Braze and a deep understanding of data integrations, APIs, and system workflows, paired with knowledge of marketing reporting and customer engagement strategies. This role will act as a bridge between Marketing and Technology, ensuring campaign execution is backed by strong data pipelines, scalable architecture, and accurate reporting. Key Responsibilities * Partner with Marketing, Product, and Engineering teams to gather, document, and translate business needs into detailed technical requirements for email, push, and cross-channel campaigns. * Serve as the platform SME for Responsys or Braze, focusing on technical configuration, data flow, and integration points with upstream and downstream systems (e.g., CRM, data warehouse, customer profiles, APIs, Digital web/app). * Define and manage data schemas, audience segmentation logic, personalization attributes, and campaign automation workflows. * Collaborate with data engineering teams to validate inbound/outbound data feeds, ETL processes, and system reliability. * Create functional and non-functional requirements, process flows, and user stories that enable development teams to deliver scalable solutions. * Lead and execute User Acceptance Testing (UAT) for new features, integrations, and campaign workflows to ensure accuracy and compliance. * Support campaign performance tracking by enabling data accessibility for analytics teams, ensuring metrics such as engagement, conversion, and deliverability can be reported accurately. * Partner with Marketing stakeholders to align reporting needs with technical implementation, ensuring business decisions are backed by accurate and timely insights. * Ensure all solutions are compliant with data privacy regulations (GDPR, CCPA, CAN-SPAM) and follow internal security and governance protocols. * Partner with Product Management to support roadmap planning, backlog refinement and prioritization of features and enhancements. * Provide operational support for day to day campaign execution, troubleshooting issues with data campaign logic, and platform performance. * Act as a first line of support for Marketing users, escalating technical issues to Engineering when needed and ensuring timely resolution of defects or incidents. Qualifications * 3-6 years of experience as a Business Analyst, Systems Analyst, or Technical Analyst in marketing technology or related domains. * Hands-on expertise with Responsys and/or Braze, including data integrations, campaign orchestration, and system administration. * Strong technical background in APIs, data pipelines, SQL, relational data models, and ETL processes. * Ability to create and manage technical documentation: requirements, data dictionaries, system diagrams, and process flows. * Familiarity with marketing KPIs (open rates, click-through, conversion, deliverability) and ability to connect technical workflows to business outcomes. * Excellent problem-solving and stakeholder management skills with the ability to collaborate across technical and business teams. * Experience working in Agile/Scrum development environments. * Airline industry experience is a plus Preferred Skills * Exposure to other marketing aut omation platforms (e.g., Responsys, Braze, Salesforce Marketing Cloud, Iterable). * Understanding of omni-channel engagement (email, push, SMS, in-app messaging). * Knowledge of BI/reporting tools (e.g., Looker, Tableau, Power BI) to support analytics integration. * Familiarity with cloud platforms (Google Cloud Platform, AWS, or Azure). Salary Range-$100,000-$130,000 a year #LI-KR3

**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Strategic Partner Outside Sales Representative -- Greater Connecticut **What does a successful Sales Rep do at Fiserv?** Join our Non-Bank Partnerships field sales team, where innovation meets opportunity. You'll be at the forefront of transforming small businesses with our award-winning Clover point-of-sale solutions. Meet Clover from Fiserv, the leading cloud-based integrated commerce solution. We're proud to partner with over 700,000 merchant locations worldwide, and in 2023, we processed more the $330 billion in card transactions. Clover enables merchants to accept payments, run their business and sell more. Come help us transform the way merchants do business, join Clover. **What You Will Do** + Proactively engage with business owners leveraging our Connecticut Restaurant Association partnership, initiating face to face conversations to identify their needs and offer tailored solutions. + Build and nurture relationships by scheduling in-person appointments at client's restaurants/business to demonstrate the value of clover solutions for streamlining operations and boosting revenue. + Drive sales growth by levering deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies. + Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use. + Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike. + **This role requires travel within the** **state of Connecticut** **,** **collaborating with the Connecticut Restaurant Association to introduce Clover to small business owners.** **What You Will Need To Have** + High School Diploma + 2+ years of experience in a quota-driven, self-sourcing sales environment, particularly with small to medium-sized clients. + 2+ years of experience cold calling & prospecting + 2+ years of experience with independently generating leads **What Would Be Great To Have** + 3+ years of sales experience. + Bachelor's degree.\#LI-CN1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact ******************* . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Desktop Support Lead Must Have Technical/Functional Skills * In-depth knowledge of Microsoft Windows operating systems, including configuration, troubleshooting, and optimization. * Deep familiarity with the Office 365 ecosystem, including Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint and Teams * Proficiency in supporting mac OS, including hardware and software troubleshooting for executives using Mac devices. * Proficiency with remote support tools like Adonis, Remote Desktop * Strong skills in diagnosing hardware issues, including laptops, desktops, and peripherals (printers, scanners, monitors). * Experience with configuring and troubleshooting external peripherals such as docking stations, projectors, AV equipment, and conference room setups. * Experience setting up and troubleshooting LAN, WAN, and wireless networks for seamless connectivity in office and remote settings * Familiarity with remote connectivity tools such as Cisco AnyConnect and VPN configuration * Knowledge of TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting (e.g., connectivity issues, IP configuration, Wi-Fi setup). * Experience with ticketing and incident management platforms like ServiceNow, for managing user requests and escalations * Proficiency in supporting conferencing tools such as Zoom, Microsoft Teams, WebEx, and Google Meet. Roles & Responsibilities * Lead and mentor the deskside support team, providing guidance, performance feedback, and fostering a collaborative environment focused on user satisfaction. * Oversee day-to-day team operations, ensuring timely and efficient issue resolution in line with service level agreements (SLAs). * Provide high-priority, personalized IT support for executives, handling hardware, software, network issues, and mobile devices with discretion and professionalism. * Ensure proactive maintenance of executive devices, including updates, security, and performance optimizations. * Assist executives with technology setup for meetings, presentations, and conferences, including audio/visual equipment and remote access. * Be available for after-hours or on-call support to handle executive needs promptly. * Manage the diagnosis, troubleshooting, and resolution of complex hardware, software, and network problems for both general users and executives. * Act as the escalation point for unresolved or critical incidents, ensuring swift problem resolution, especially for executives. * Monitor and manage the help desk ticketing system, ensuring proper escalation, documentation, and closure of incidents for both general users and executives. Analyze ticket data to identify recurring issues and implement preventive measures. * Continuously evaluate support processes and identify opportunities for streamlining workflows and improving response times. Ensure consistent documentation of support processes and solutions, both for the team and for executive use. * Serve as the primary point of contact between IT and executives, ensuring transparent and efficient communication on issue status, resolutions, and system changes. * Provide regular updates to executives and users, translating technical details into clear, non-technical * Develop and deliver tailored training for both the support team and executives, ensuring proficiency in new technologies and tools. * Onboard new hires by conducting orientation, handling technical setup, and providing user training to ensure a smooth transition. * Generate and review support performance reports, focusing on metrics like resolution time, user satisfaction, and recurring issues. * Share insights and recommendations with the broader IT leadership team to improve service quality. * Ensure that all executive support interactions are handled with the highest level of confidentiality and security, protecting sensitive information. * Coordinate major incidents, especially those impacting executives, collaborating with other IT teams to ensure minimal disruption and rapid resolution. * Strong leadership and mentoring skills. * Superior communication skills, able to explain technical concepts in a non-technical way, especially to executives. * High level of discretion and professionalism in handling executive issues. * Detail-oriented, with a focus on process optimization and user satisfaction. * Ability to work under pressure, independently or in a team, and adaptable to changing priorities. Salary Range- $100,000-$120,000 a year #LI-NR3

Job Title : Gen AI Architect Experience Required - 8+ Years Must Have Technical/Functional Skills * Experience with AWS services (ECS, Lambda, SQS, RDS, CloudWatch etc.) is required * AI : Experience with Gen AI solutions, AWS Bedrock, Sagemaker, GitHub Copilot/Amazon Q is required Roles & Responsibilities * Extensive programming experience with Python. * Experience with LLM orchestration Langchain is a must. DSPY and LlamaIndex is a plus. * Experience with AWS OpenSearch, DynamoDB, SageMaker, API Gateways, ECS/Docker is a plus. Experience with building scalable serverless application (real-time / batch) on AWS stack (Lambda + step function). * Basic understanding of Natural Language Processing, and Deep Learning * Experience with CI/CD pipelines, Automated Testing, Automated Deployments, Agile methodologies, Unit Testing and Integration Testing tools. * Experience in customization techniques across various stages of the RAG pipeline, including model fine-tuning, retrieval re-ranking. * Experience in embedding models, ANN/KNN, vector stores, database optimization, performance tuning, Retry/Circuit breaker (TPM/RPM). Salary Range - $110,000 to $165,000 per year #LI-JS2

F Job Description: Entry Level Insurance Claims Specialist R Responsibilities: * Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party * Review claim files to identify subrogation potential * Take appropriate steps for the development, pursuit and recovery of claims * Evaluate facts and evidence, liability, amount of damage and other factors, prior to negotiations with other insurance companies in order to maximize the subrogation recovery and reach agreement on settlements * Submit files to Arbitration to prevail against adverse party based on liability or damage analysis * Refer case and all documents to outside collection agencies and attorneys when necessary * Must be able to receive a high volume of inbound calls as well as making outbound Qualifications: * Strong interpersonal, verbal, and written communication skills * Excellent organizational and time management skills * Ability to multitask and adapt to change in a fast paced environment * Accuracy and attention to detail * Proficient with technology * College degree preferred * Insurance experience is a plus but not required * Call center experience is preferred * Must be able to receive high volume of inbound calls as well as making outbound calls * Must have excellent typing skills and be able to document the information while receiving an inbound call