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EXL jobs in Tampa, FL - 38 jobs

  • Hadoop Administrator

    Capgemini 4.5company rating

    Tampa, FL job

    A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion (about $15.6 billion USD at 2018 average rate). Visit us at ****************** People matter, results count. Role: Hadoop Administartor Location: Tampa, FL Position: Full time Job Description Good understanding on Hadoop SPARK architecture 2 Understands and tune Map Reduce jobs Having very good experience in tuning Hive queries Big data Developer exp with 5 to 10 years Needs to have hands on experience with Hadoop applications e g administration configuration management monitoring debugging and performance tuning Needs to have experience with the major big data solutions like Hadoop MapReduce Hive HBase MongoDB Cassandra Quite often they also need to have experience in big data solutions like Impala Oozie Mahout Flume ZooKeeper and or Sqoop To be able to benchmark systems analyse system bottlenecks and propose solutions to eliminate them To be able to clearly articulate pros and cons of various technologies and platforms To be able to document use cases solutions and recommendations To have excellent written and verbal communication skills To be able to perform detailed analysis of business problems and technical environments and use this in designing the solution To be able to work creatively and analytically in a problem solving environment To be able to work in teams as a big data environment is developed in a team of employees with different disciplines To be able to work in a fast paced agile development environment What we Offer Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums. We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients. With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve. Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships. Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply. Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant - ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
    $63k-85k yearly est. 60d+ ago
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  • SOC Analyst L2

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. * Must be a US Citizen Due to Client Constraints * General Requirements: * U.S Citizenship * Education: Associate's Degree or higher preferred * Experience: 3+ Years in a 24x7 security operations environment * Certifications: Security industry specific certifications are a plus (CEH, GCIH, GCFA, OSCP etc.) * WS CCP certification or MS AZ900 certification is a plus * Demonstrated experience with event detection, triage, analysis, and response including: * Investigative Process, Remediation Techniques, Log Analysis, Host-based Analysis, Network Traffic Analysis, Email Analysis, OSINT, Cyber Kill Chain, MITRE Experience: * AWS Cloud Security * SIEM platforms, such as Devo, Elastic, Splunk, QRadar, etc. * Various Endpoint protection platforms, such as Cybereason, CrowdStrike, Tanium, etc. * Various ticketing systems, such as ServiceNow, Archer, etc. * Various SOAR platforms, such as Cortex XSOAR, Siemplify, etc. * Knowledgeable regarding computing concepts, such as networking, scripting, etc. * Experience with current cyber threats and the associated tactics, techniques, and procedures used to infiltrate computer networks * Experience in computer intrusion analysis and incident response * Computer network surveillance/monitoring * Knowledge and understanding of network protocols, network devices, various operating systems, and secure architectures Job Description - Grade Specific The base compensation range for this role in the posted location is: $65,586-$121,980. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $65.6k-122k yearly 19d ago
  • SAP Finance- FI/CO Lead

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. SAP FI/CO Lead Must be local or willing to relocate to Nashville, TN. About the role you are considering: We are seeking an accomplished SAP (FTM) FICO lead to work with our SAP Finance and Controlling team. The ideal candidate will have extensive experience in SAP FICO modules, a proven track record of managing complex projects, and a strategic mindset. The FI/CO lead will be responsible for overseeing the implementation, optimization, and continuous improvement of SAP FICO solutions to meet business objectives. Job Description Your Role: * Provide strategic direction for SAP FICO initiatives in alignment with overall business goals. * Strong Configuration and maintenance experience of General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, and Profit Center Accounting modules * Collaborate with senior leadership to develop and execute SAP FICO roadmap. * Lead and mentor a team of SAP FICO consultants, providing guidance on project tasks, technical issues, and career development. * Foster a high-performance culture, encouraging innovation and collaboration. * Oversee end-to-end SAP FICO implementations, ensuring adherence to project timelines and quality standards. * Manage multiple projects simultaneously, balancing resources and priorities effectively. * Act as a key point of contact for clients, understanding their strategic objectives and translating them into SAP FICO solutions. * Build and maintain strong client relationships, ensuring high levels of satisfaction. * Identify opportunities for process optimization and automation within SAP FICO modules. * Stay current with SAP updates and industry best practices, applying them to enhance existing solutions. * Develop and manage budgets for SAP FICO projects. * Allocate resources efficiently, balancing workload and skillsets within the team. Your skills and Experience: * 8+ years professional experience with SAP FI/CO * Bachelor's degree in Business, Finance, or a related field. * Minimum of 5 years of experience in SAP FICO consulting. * Proven leadership experience in managing SAP FICO teams. * Extensive experience in full-cycle SAP FICO implementations and optimizations. * Strong understanding of financial processes and controls. The base compensation range for this role in the posted location is: $108,190- $148,510 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $108.2k-148.5k yearly 2d ago
  • Mantas Developer

    Capgemini 4.5company rating

    Tampa, FL job

    A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion (about $15.6 billion USD at 2018 average rate). Visit us at ****************** People matter, results count. Role: Mantas Developer Location: Tampa, FL Position: Full time Job Description Mantas Developer Support with 5-10 years of Experience in Financial Services This position is primarily targeted as support analysis for several external groups including Internal Audit and Compliance s Internal Validation Each of these groups performs re validation of Mantas scenarios by designing and executing simulations to ensure that Mantas is working correctly per specification In the course of this work a Mantas SME is required to help the teams understand how Mantas works describe logic find mistakes and deficiencies in their simulations etc Additionally ongoing audits require queries to be developed for data requests and ad hoc queries The candidate will become the point person managing and responding to any such requests from these teams As the candidate is necessarily a Mantas expert they may also be called in to other projects in a support SME role As non Mantas based projects are deployed and begin audits the responsibilities of this role will extend to support those as well The candidate will need to be proficient in the Oracle Mantas platform including knowledge of AML scenarios and the FCCM data model This proficiency implies an exceptionally strong understanding of Oracle SQL Additionally audit requirements are generally extremely urgent and will require strong organizational skills to ensure SLAs are met and deliveries are sufficient for the customer's need Extended non Mantas projects will be deployed on Hadoop Hive PySpark infrastructure so experience in those platforms are a plus What we offer Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums. We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients. With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve. Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships. Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply. Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant - ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
    $58k-80k yearly est. 60d+ ago
  • Oracle SCM Architect (Inventory + Costing)

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. The Supply Chain Costing Analyst will serve as a critical link between supply chain operations and corporate accounting. This role ensures accurate costing processes, supports inventory audits, and drives reconciliation between subledgers and the General Ledger. The analyst will document workflows, enhance reporting, and provide training to internal teams, enabling compliance and improved financial visibility. Job Description - Grade Specific * End-to-end costing module workflow. * Map system processes & identify key integration points. * Prepare for the Year-End Inventory Audits. * Reconcile variances between inventory subledgers & the General Ledger. * Create detailed documentation of costing workflows. * Train Finance & Corporate Reporting teams to become superusers. * Establish & maintain best practices for PO accrual clearing rules. * Collaborate with FP&A to enhance margin reporting. * Support analysis of yield results (BCF Yield) as they relate to costing. Qualifications * Bachelor's degree - Finance, Accounting, Supply Chain Management, or related field. * Knowledge of inventory costing principles and accounting standards. * Experience with ERP systems & costing modules (Oracle Fusion). * Excellent documentation & process mapping skills. The base compensation range for this role in the posted location is $ 86,900 - $ 192,460 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $86.9k-192.5k yearly 5d ago
  • Technical Product Manager

    Tata Consulting Services 4.3company rating

    Tampa, FL job

    Key Responsibilities: * Work with Engineering Teams: Product Manager will closely work with developers, data scientists, and AI engineers to ensure technical alignment and the feasibility of product features. * Collaborate with UX/UI Teams: Ensure the design and user experience are optimal for clients and end-users of AI agents. * Data Strategy: Define strategies for gathering, cleaning, and managing the data needed to train and improve AI models. * AI Model Optimization: Work with AI researchers and engineers to ensure the continuous improvement and tuning of the models that power the agents. * Monitor AI Performance: Track the effectiveness of AI agents, using data and feedback to optimize their behavior, accuracy, and client value * Provide Technical Expertise: Serve as a bridge between technical teams and clients, explaining AI capabilities and constraints clearly and translating client needs into technical specifications. * Client Training and Onboarding: Ensure clients understand how to deploy, use, and optimize AI agents. * Post-Launch Support: Monitor and manage ongoing support and feature updates after product release, ensuring continuous improvement and client satisfaction. * Ensure Compliance: Ensure that the build/ delivery approach demonstrably incorporates adherence to InfoSec Policies & Standards. * Promote Ethical AI: Ensure that the AI agents are designed and implemented ethically, minimizing bias and ensuring fairness in decision-making. Salary Range: $70,000-$140,000 a year #LI-NS4
    $70k-140k yearly 15d ago
  • Senior ServiceNow BA CMDB CSDM SME

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Overview Senior ServiceNow BA SME has depth of knowledge of the ServiceNow CMDB and CSDM modules. A client-facing role works with engagement team to develop and implement CMDB and CSDM solutions. Job Details * 2+ Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate to a customer in business logic * Familiar with SOW/Contracts and understands milestones and scope * Ability to take business logic from customer and translate to technical terms and stories for development * Comfortable leading workshops to demo ServiceNow features, walk through process, and collect requirements * Comfortable leading training client learning personas * Comfortable conducting guided UAT sessions and customer UAT stakeholders * Understands project risks, issues, actions, and decisions and communicates via appropriate channels * Pre-prep workshops and lead workshops with demos, decks * Document client meeting notes for wide audience * Create workshop materials, end user guides, playbooks, user stories * Proficient with agile lifecycle * Resourceful: not letting blockers get in the way; ability to use ServiceNow Docs, NowCreate * Proactive; meets deadlines; works independently Core Skills * Interacts with customers in a professional manner * Meets quality standards with attention to detail for client benefit * See scope creep and handle via appropriate channels Ability to Produce * Base Requirements * Technical Requirements * Requirement Analysis * Process Documentation * ServiceNow Stories * ServiceNow Demos Key Requirements Knowledge Required * MS Office (Word, Excel) * ITIL 4 * ServiceNow CSA Certification * (2) CIS Certifications * ServiceNow CMDB/CSDM The base compensation range for this role in the posted location is: $113,000 to $132,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $113k-132k yearly 21d ago
  • Oracle SCM- Process Manufacturing Functional Lead

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Oracle SCM OPM Functional Lead About the job you're considering - Oracle Process Manufacturing Functional Lead The Oracle OPM Functional Lead oversees Oracle's Process Manufacturing module, guiding its design, implementation, and support within an organization. This role blends functional expertise with leadership, ensuring OPM meets business requirements and seamlessly integrates with broader systems Your role: * Lead, guide, and support Oracle Process Manufacturing initiatives. * Process Execution, Product Development, Proess Quality, Inventory Management, WIP, BIM, and Costing. * Experience working in complex integration technical landscapes. * Collaboration with multi vendors and geographies * Ability to lead the technical discussion with customer stake holders * Experience working 24 X 7 support model * Manage critical system issues under time pressure * Lead and guide onsite & offshore team * Present weekly status report to customer. Oracle SCM OPM Functional Lead Your skills and experience: * Bachelors Degree * 10+ years of experience in Oracle Process Manufacturing - Process Execution, Product Development, Proess Quality, Inventory Management, WIP, BIM, and Costing. * Excellent written and verbal communication skills * Third Party Logistics interfaces * SQL, PL/SQL, and RICEW or CEMLI * Extensive travel required- Must be available for on-site / hybrid working model The base compensation range for this role in the posted location is $86,500 - $148,060 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $86.5k-148.1k yearly 22d ago
  • Strategic Data Solutions Advisor

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Location: Orlando, Florida (Hybrid - Onsite engagement required) About the job you're considering We are seeking a highly accomplished Senior Strategic Advisor to work directly with the Chief InformationOfficer (CIO), Chief Data Officer (CDO), and Chief Innovation Officer (CInO) of a global enterprise. This pivotalrole will serve as the connective tissue between technology, data, and business leadership-helping drive thecompany's most important strategic data and digital transformation initiatives. This individual will play a critical role in shaping the data and insights strategy across the company's Parks,Experiences, and Cruise Lines (PECL) business-an ecosystem deeply centered around people,experiences, and storytelling. The Senior Strategic Advisor will help translate rich data and analytics intoactionable insights that enhance guest experience, operational effi ciency, and commercial performanceacross physical and digital touchpoints. Your role * Act as a trusted advisor to the CIO, CDO, and CInO, providing thought leadership on enterprise data,innovation, and customer experience strategies. * Collaborate closely with business VPs, Directors, and functional leaders to align data-driven strategies withenterprise experience objectives. * Drive cross-functional alignment between technology, operations, and creative teams to ensure that dataand insights directly enhance guest satisfaction and loyalty. * Translate business priorities in parks, resorts, and cruise operations into measurable data and analyticsinitiatives. * Provide executive recommendations to influence long-term investment decisions, operating models, andtransformation roadmaps. * Shape and advance the enterprise's data and insights vision, ensuring that every guest interaction,operational process, and digital moment is informed by intelligent data use. * Partner with data and analytics teams to strengthen the organization's data architecture, governance, andintelligence frameworks. * Identify opportunities to monetize insights, optimize pricing and yield management, and personalize guestexperiences through predictive analytics, AI, and ML. * Help establish experience data hubs and cross-domain analytics capabilities that enable seamlessstorytelling from data-bridging guest behavior, operational trends, and sentiment. * Champion experience innovation by leveraging emerging technologies (AI, digital twins, IoT, real-timeanalytics) to elevate park and cruise experiences. * Collaborate with creative, operations, and digital experience teams to embed data-informed decision-makinginto every layer of the experience lifecycle. * Drive innovation councils, ideation workshops, and proof-of-value initiatives to pilot next-generation guestand operational capabilities. * Serve as the strategic conduit between technology innovation and experiential design. * Lead or support enterprise transformation initiatives across multiple business units, ensuring alignment tocorporate priorities. * Establish structured governance, milestone tracking, and performance measurement frameworks forstrategic programs. * Oversee delivery of executive communications, dashboards, and transformation scorecards for CXO-levelvisibility. * Partner with senior leaders across technology, parks, experiences, cruise, marketing, and operations toensure cohesive execution. * Represent the CIO/CDO/CInO organizations in internal and external forums as a key voice for data-drivenexperience transformation. * Influence and align multiple stakeholders toward shared goals through insight-driven storytelling andexecutive-level communication. Skills and Experience: * 15+ years of progressive experience in enterprise data strategy, digital transformation, or innovationleadership within global or large-scale organizations. * Proven experience partnering with or advising C-level executives on data, analytics, and businesstransformation initiatives. * Deep understanding of data ecosystems (cloud, analytics, AI/ML) and how they apply to guestexperience and consumer engagement domains. * Demonstrated success driving data-driven strategies within hospitality, entertainment, travel, orconsumer experience-driven sectors. * Strong executive communication, strategic storytelling, and stakeholder management skills. * Bachelor's degree required; MBA or advanced degree preferred. * Strategic visionary with the ability to connect data insights to tangible business and guest experienceoutcomes. * Executive presence with the ability to infl uence, negotiate, and inspire at all organizational levels. * Strong understanding of operational models across parks, experiences, resorts, and cruise lines. * Experience with modern data and analytics platforms (Snowfl ake, Databricks, Azure, AWS, orequivalent). * Prior experience in strategy consulting or enterprise advisory preferred. Why Join * Opportunity to directly infl uence the future of one of the world's most recognized and experience-driven brands. * Partner closely with senior leadership on high-visibility transformation initiatives that shape thecompany's next generation of growth. * Be part of a culture that celebrates innovation, storytelling, and guest-centric excellence. * Competitive executive compensation, benefi ts, and relocation support (if applicable). The base compensation range for this role in the posted location is: $190,000 - $210,000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $58k-79k yearly est. 16d ago
  • Lead Solution Architect

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Responsibilities: Typically involved from Deal Qualification to Contract Signature, Sales to Delivery Handover and for a limited period in the execution to provide continuity Responsible for development of the end-to end solution (Transformation, Transition and Run) covering multiple service lines and/or technology domains Owns internal stakeholder managementand visibility of core solution related metrics to approvers Supports Sales Lead in pre qualification activities, including ROM costing and early solution shaping as appropriate Develops solution & response strategy, standard versus non-tandard approach, aligned the sales strategy. Clearly communicates to all bid team members. Designs the solution and ensures the relevant solution artefacts are completed in line with global process Provide expertise on commercially structuring deals to differentiate from the competition Works with Deal Analyst to set up ADMT and create pricing structure; communicates structure & tagging strategy Reviews and inputs to the contract schedules, SoW and SLA among other documents Supports Tower Lead with 3rd parties' direct engagements when needed Contributes to proposal writing and guides the bid team on alignment to sales strategy, themes, scoring mechanism Ensures Solution Approval in a timely manner in line with the Global Solution Approval Process and supports towers when required with their approvals providing an end-to-end view for their approvers Leads the solution team in all client facing interactions Supports Commercial Lead with negotiation of solution related schedules (SoW, SLA etc.) Identifies and adds to the response and other capabilities that will bring value to the opportunity and/or show Capgemini capability Ensures the solution and commercials are sustainable for the future, with ability to grow and upsell Identifies and documents potential areas for upsell that have been discussed with client and handover to Account Team Job Description - Grade Specific Your Experience: 10+ Years of Experience in Leading Small/Medium/Large (5M-100M+) Multi tower complex presales initiatives in areas of End User Services/Enterprise Service Management/Cloud/CyberSecurity Customer engagement Requirement for client facing skills will vary with an entry-level Solution Lead being required past client-facing experience to a senior Solution Leads having executive client-facing experience Able to articulate both transformational and managed services elements of deals Strong presentational and communication skills; ability to lead / anchor client conversations; ability to pitch at right depth to different internal/external audiences Ability to articulate value, benefits, storyline to client Strong writing skills The base compensation range for this role in the posted location is: $132,396-259,600. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $87k-115k yearly est. 16d ago
  • Principal ServiceNow Business Analyst SME HRSD

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Our Princiapl ServiceNow Business Analyst (BA) SME HRSD plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform specific to HRSD. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions within the HRSD ServiceNow module. Requirements Key Responsibilities Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements in the HRSD module area. Translate complex technical specifications into business logic and vice versa. Collaborate with stakeholders to evaluate HRSD ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. Document enhancement requests and technical specifications related to the HRSD module. Maintain clear communication with stakeholders regarding status updates and feasibility assessments. Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow architects, developers and provisioning analysts to ensure alignment of business and technical objectives. Support UAT sessions and training for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work within Agile frameworks to support sprint planning and execution. Proactively identify risks, issues, and blockers and communicate through appropriate channels. Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments including HRSD module. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC) is ideal but specifically HRSD. Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering technical and functional documentation for Stakeholder engagement. Agile delivery and sprint planning skills. ServiceNow platform knowledge and workshop facilitation and training experience. The base compensation range for this role in the posted location is: $125,000 to $150,000 Base Pay US Dollars. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $125k-150k yearly 22d ago
  • Network Monitoring SME

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location: Orlando, FL - Onsite Travel: 25% Job description: Looking for a seasoned Senior Service Delivery Manager to join a well-rounded team to support an enterprise IT organization at a Fortune 50 company. Strategic Planning: Develop and implement strategies for network monitoring that align with overall business objectives and IT priorities. Tools Evaluation and Integration: Evaluate, recommend, and deploy network monitoring tools, ensuring they meet the customer's specific needs and integrate with existing infrastructure, systems, within the ecosystem. Must be comfortable with both vertical and horizontal integrations with APIs( Web APIs - i.e., web GL, WebSockets/WebHooks, Canvas, REST, SOAP etc.) Key Responsibilities: Team Management: Lead and mentor a team of network monitoring specialists, assigning tasks, monitoring performance, and providing guidance. Must have a proactive mindset with a focus on continuous improvement and innovation. Performance Monitoring and Analysis: Oversee the monitoring of network performance metrics, identify bottlenecks, and troubleshoot issues to ensure optimal network health. Alert Management: Establish and manage alert systems, ensuring timely response to network events and potential security threats using best ITSM practices and net-dev-ops culture. Collaboration, Reporting & Communication: Work closely with other IT teams, such as network engineers, architects, cybersecurity, and IT support, to resolve issues and implement improvements. A collaborative team player willing to learn from experienced colleagues. Generate regular reports on network performance, communicate findings to stakeholders, and participate in team meetings. Staying Updated: Keep abreast of the latest trends and technologies in network monitoring, including emerging tools and best practices. Adaptability to a fast-paced environment and eagerness to take on new challenges and push the team to greater performance, efficiency Job Requirements Technical Proficiency: Strong understanding of network protocols, architectures, and troubleshooting techniques. Must be a technical manager. Network Monitoring Tools Expertise: Hands-on experience with various network monitoring tools (e.g., SevOne, Logic Monitor, SolarWinds, PRTG, Nagios, etc.) and hands-on delivery of Tooling solutions across the enterprise. Exposure to a complex IT environment is requited. Alert management: Strong understanding of alert life cycles, ITSM procedures, and methodology. Cloud Networking: Knowledge of cloud-based network monitoring solutions. Leadership and Management: Proven ability to lead and motivate a team. Communication Skills: Excellent written and verbal communication skills. Problem-Solving: Strong analytical and problem-solving skills. Education: Bachelor's degree in computer science, information technology, or a related field. The base compensation range for this role in the posted location is: $150,000 - 179,000 - USD Base Salary Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $57k-74k yearly est. 19d ago
  • Senior Dot Net Developer

    Tata Consulting Services 4.3company rating

    Tampa, FL job

    Must Have Technical/Functional Skills .Net Core, Asp.Net MVC, Rest Web API, C#, JavaScript, Dapper, MS SQL Server Roles & Responsibilities * Involve in all phases of Agile (Sprint planning, Scrum Meeting, Backlog refinement, User grooming), coordinating with Citi Business/Ops to finalize the requirements * Expertise in creating interactive Web application and Single Page Application using MVC, Razor, HTML5, JavaScript, jQuery and Bootstrap CSS3 * Development experience in Background Jobs/long running process using C#, Windows Service and .Net Core hosted services * Expertise in building Service-Oriented Application using Restful Web API and Web services * Experience in Writing Unit Testing of code using MS Test, Xunit and Moq for mocking data * Experience in Event-driven data communication in real-time using IBM MQ and Confluent Kafka * Expert in developing data layer using Dapper, ADO.NET, and LINQ * Strong experience in Database design, writing SQL Queries, DDL & DML, performing Query Optimization and Performance Tuning in SQL Server Databases * Experience in creating scalable Container services using Docker, Open Shift ECS * Extensive Experience on CI/CD pipelines using DevOps tools LightSpeed, Bitbucket, GitHub, Git bash, Jenkins, TeamCity, uDeploy, Artifact * Experienced in tracking Epics, Stories, issues and bugs in JIRA * Provide testing and production Support, co-ordinates Change and release management activities in ServiceNow Salary Range- $90,000-$110,000 a year #LI-CO1 #LI-SN1
    $90k-110k yearly 15d ago
  • Senior ServiceNow Platform Architect Workflows

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Senior ServiceNow Platform Architect Capgemini is seeking a ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers, and platform developers in ensuring that the right solution is implanted that meets best in class technical and practical standards. As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform. You will provide best practice platform guidance for our clients, as well as work closely with key members of the Capgemini project team to ensure a timely and technically sound implementation or enhancement of the ServiceNow platform. Key Qualifications * Minimum 3-years hands-on experience as ServiceNow Platform Architect * Expertise with JavaScript and ServiceNow JavaScript API's * Create custom business rules and client scripts, including UI policies/scripts, ACLs, and Data Policies * Extensive Architect and/or Developer level experience with at least two primary ServiceNow applications, including: * ITSM * SPM * CSM * ITOM * HR * GRC * ITAM * Employee Center Portal * Integration HUB (including integration development using REST, SOAP, etc.) * Create overall technical architecture for ServiceNow implementations that aligns to customer business requirements * Contribute and participate in Scrum calls * Build current platform knowledge by learning new modules * Provide tech best practices, architecture and code review * Uphold excellent time management, organizational skills and creative problem-solving. * Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks * Maintain current certifications, keep up to date on all Delta releases Additional Qualifications * Minimum 5 years IT related experience * CSA Certification required * ServiceNow Implementation Specialist certification a plus * External Client consulting experience preferred * Excellent written, verbal and presentation communication skills. * Experience leading and directing multiple projects simultaneously. * Proven leadership ability The base compensation range for this role in the posted location is: $115k to $155k Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $115k-155k yearly 19d ago
  • Senior Security Analyst

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. The Senior Security Analyst supports the governance of service provider activities in the enterprise security program, monitoring and escalating problems and providing information on security issues. Undertakes security assurance and audit activities to ensure compliance and to identify risks and opportunities. Provides information to senior managers and executives to ensure that they are aware of any security-related risks or opportunities. Provides subject matter expertise, consultancy and training in security-related matters. Must be able to function in a fast-paced, multi-vendor outsourced environment, facilitating conference calls among other subject matter experts and the client. Your Responsibilities: Handles monthly reporting duties for the Information Risk Management team; Facilitates audit planning and audit remediation activities of the service providers, leading calls and documenting and reporting progress; Has familiarity with Security technologies and controls; Expertise not required, but ability to escalate to more senior subject matter experts is important. Develops work plans to structure solutions and communications; Able to involve client and vendor staff appropriately in resolving Security problems; Participates effectively within the business' Security governance framework; Tracks the corrective and preventive actions being taken to improve Security to closure. Possess strong communication skills to communicate technical and security risk information to management. Your Experience: Ability to self-manage with little interaction from other management staff. Flexible and able to adapt to manage a fast-changing environment. Ability to solve complex issues and provide recommendations and advice regarding remediations. Security architecture, security software, or security policy experience Ability to organize agendas, lead conference calls, and track action items to completion. Security and Audit certifications such as SSCP, CISSP, CISA, CISM, CGEIT, CRISC, Security + are preferred. Job Description - Grade Specific The base compensation range for this role in the posted location is: $65,586-121,980. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $65.6k-122k yearly 16d ago
  • Varicent Technical Lead

    Tata Consulting Services 4.3company rating

    Clearwater, FL job

    Must Have Technical/Functional Skills Design, Develop and implement Varicent Solutions using Modules like Composer, Report Studio, Data Models, Workflows and Web Forms. Roles & Responsibilities Design, Develop, Convert Business needs into Technical Varicent Configurations. Develop and maintain ETL process, data pipelines and ensure data accuracy and integrity. Create and publish dynamic reports for Commission insights. Generic Managerial Skills, If any Provide Technical guidance, mentorship and leadership to the development teams. Salary Range: $110,000 to $125,000 per year
    $110k-125k yearly 6d ago
  • ServiceNow Business Analyst Service Management Consultant

    Capgemini Holding Inc. 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions. Key Qualifications Overview Key Responsibilities * Requirements Gathering & Analysis leads workshops to collect and document business and technical requirements. * Translate complex technical specifications into business logic and vice versa. * Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements. * Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. * Document enhancement requests and technical specifications. * Maintain clear communication with stakeholders regarding status updates and feasibility assessments. * Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. * Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives. * Support UAT sessions and training for various client personas. * Agile & Delivery Support Write user stories to be configured by technical developers. * Work within Agile frameworks to support sprint planning and execution. * Proactively identify risks, issues, and blockers and communicate through appropriate channels. * Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC). Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training. The base compensation range for this role in the posted location is: $90,000 to $115,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $90k-115k yearly 19d ago
  • Strategic Data Solutions Advisor

    Capgemini 4.5company rating

    Tampa, FL job

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description **Location:** Orlando, Florida (Hybrid - Onsite engagement required) About the job you're considering We are seeking a highly accomplished Senior Strategic Advisor to work directly with the Chief InformationOfficer (CIO), Chief Data Officer (CDO), and Chief Innovation Officer (CInO) of a global enterprise. This pivotalrole will serve as the connective tissue between technology, data, and business leadership-helping drive thecompany's most important strategic data and digital transformation initiatives. This individual will play a critical role in shaping the data and insights strategy across the company's Parks,Experiences, and Cruise Lines (PECL) business-an ecosystem deeply centered around people,experiences, and storytelling. The Senior Strategic Advisor will help translate rich data and analytics intoactionable insights that enhance guest experience, operational effi ciency, and commercial performanceacross physical and digital touchpoints. Your role Act as a trusted advisor to the CIO, CDO, and CInO, providing thought leadership on enterprise data,innovation, and customer experience strategies. Collaborate closely with business VPs, Directors, and functional leaders to align data-driven strategies withenterprise experience objectives. Drive cross-functional alignment between technology, operations, and creative teams to ensure that dataand insights directly enhance guest satisfaction and loyalty. Translate business priorities in parks, resorts, and cruise operations into measurable data and analyticsinitiatives. Provide executive recommendations to influence long-term investment decisions, operating models, andtransformation roadmaps. Shape and advance the enterprise's data and insights vision, ensuring that every guest interaction,operational process, and digital moment is informed by intelligent data use. Partner with data and analytics teams to strengthen the organization's data architecture, governance, andintelligence frameworks. Identify opportunities to monetize insights, optimize pricing and yield management, and personalize guestexperiences through predictive analytics, AI, and ML. Help establish experience data hubs and cross-domain analytics capabilities that enable seamlessstorytelling from data-bridging guest behavior, operational trends, and sentiment. Champion experience innovation by leveraging emerging technologies (AI, digital twins, IoT, real-timeanalytics) to elevate park and cruise experiences. Collaborate with creative, operations, and digital experience teams to embed data-informed decision-makinginto every layer of the experience lifecycle. Drive innovation councils, ideation workshops, and proof-of-value initiatives to pilot next-generation guestand operational capabilities. Serve as the strategic conduit between technology innovation and experiential design. Lead or support enterprise transformation initiatives across multiple business units, ensuring alignment tocorporate priorities. Establish structured governance, milestone tracking, and performance measurement frameworks forstrategic programs. Oversee delivery of executive communications, dashboards, and transformation scorecards for CXO-levelvisibility. Partner with senior leaders across technology, parks, experiences, cruise, marketing, and operations toensure cohesive execution. Represent the CIO/CDO/CInO organizations in internal and external forums as a key voice for data-drivenexperience transformation. Influence and align multiple stakeholders toward shared goals through insight-driven storytelling andexecutive-level communication. Skills and Experience: 15+ years of progressive experience in enterprise data strategy, digital transformation, or innovationleadership within global or large-scale organizations. Proven experience partnering with or advising C-level executives on data, analytics, and businesstransformation initiatives. Deep understanding of data ecosystems (cloud, analytics, AI/ML) and how they apply to guestexperience and consumer engagement domains. Demonstrated success driving data-driven strategies within hospitality, entertainment, travel, orconsumer experience-driven sectors. Strong executive communication, strategic storytelling, and stakeholder management skills. Bachelor's degree required; MBA or advanced degree preferred. Strategic visionary with the ability to connect data insights to tangible business and guest experienceoutcomes. Executive presence with the ability to infl uence, negotiate, and inspire at all organizational levels. Strong understanding of operational models across parks, experiences, resorts, and cruise lines. Experience with modern data and analytics platforms (Snowfl ake, Databricks, Azure, AWS, orequivalent). Prior experience in strategy consulting or enterprise advisory preferred. Why Join • Opportunity to directly infl uence the future of one of the world's most recognized and experience-driven brands. • Partner closely with senior leadership on high-visibility transformation initiatives that shape thecompany's next generation of growth. • Be part of a culture that celebrates innovation, storytelling, and guest-centric excellence. • Competitive executive compensation, benefi ts, and relocation support (if applicable). The base compensation range for this role in the posted location is: $190,000 - $210,000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $58k-79k yearly est. 14d ago
  • Senior Business Intelligence Lead

    Tata Consulting Services 4.3company rating

    Tampa, FL job

    Must have: * 7+ years of experience in Business Intelligence, with at least 3 years in a leadership role. * Advanced proficiency in Qlik Sense and Tableau. * Strong SQL skills and experience working with relational databases. * Proven experience in managing BI projects and stakeholder communications. * Excellent analytical, problem-solving, and communication skills. * Experience with cloud platforms (e.g., AWS, Azure, GCP) is a plus. * Familiarity with Agile methodologies and project management tools. Responsibilities: Job Summary: * We are seeking a highly skilled and strategic Senior Business Intelligence (BI) Lead to drive the design, development, and delivery of enterprise-level BI solutions. * The ideal candidate will have deep expertise in Qlik Sense and Tableau, a strong understanding of data architecture, and a proven track record of leading BI initiatives that deliver actionable insights and business value. Key Responsibilities: * Lead end-to-end BI project delivery, from requirements gathering to deployment and user adoption. * Design and develop interactive dashboards and reports using Qlik Sense and Tableau. * Collaborate with business stakeholders to understand data needs and translate them into scalable BI solutions. * Manage and mentor a team of BI developers and analysts. * Ensure data accuracy, consistency, and integrity across BI platforms. * Drive data governance and best practices in visualization and reporting. * Work closely with data engineering and data science teams to integrate BI tools with data pipelines. * Monitor BI performance and optimize dashboards for speed and usability. * Stay current with BI trends, tools, and technologies to continuously improve the BI ecosystem. Required Qualifications: Preferred Skills: * Experience in the financial services or healthcare domain. * Knowledge of data warehousing concepts and ETL processes. * Exposure to other BI tools (e.g., Power BI, Looker) is a plus. * Certification in Qlik or Tableau is desirable. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range - $100,000-$110,000 a year #LI-CO1
    $100k-110k yearly 15d ago
  • Java Engineer

    Tata Consulting Services 4.3company rating

    Tampa, FL job

    * Basic knowledge on Core Java to develop small programs of Java * Basic experience on AI/ML to understand and use LLM programs * Basic SQL knowledge to check data from database Proficiency in Core Java, Spring Frameworks (Boot, MVC, Batch) Experience with microservices design patterns Understanding of relational databases and PL/SQL Familiarity with AI/ML Salary Range: $70,000 to $80,000 per year
    $70k-80k yearly 15d ago

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