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  • PC Support Technician

    EXOS 4.3company rating

    EXOS job in Columbus, OH

    The position will: * Perform basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 and tier 2 level problems. * Troubleshoot Windows 10/11 OS. * Troubleshoot peripheral devices, including printers, scanners, and mobile devices. * Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. * Provide basic diagnosis, analysis and resolution of issues. * Extra consideration will be given to candidates with the ability to independently image and or reimage equipment in preparation for deployment. * Candidates with at least 2 years of verifiable experience working on a technical call center, including hands-on knowledge with computer hardware, software, and networks. * Candidates with key work experience and attributes, including: o Excellent written and oral communication skills. o Strong problem-solving and diagnostic skills. o Attention to detail. o Ability to provide customer service to clients over the phone and in-person. o Ability to work well with staff in a group setting when needed.
    $36k-60k yearly est. 60d+ ago
  • Director of Revenue Mgmt

    Hilton Boston Back Bay 4.5company rating

    Boston, MA job

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Located in Boston's Back Bay neighborhood, we're a 5-minute walk from Prudential Center and three blocks from Fenway Park - home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry. Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today's lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: Establish hotel pricing levels in all segments and all room types. Responsible for the daily room inventory management process and daily pricing process. Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management. Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency. Analyze local events and activities and project the effect of opportunities they create. Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts. Perform unconstrained demand analysis to determine optimal business mix. Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts. Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits. Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system. Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis. Prepare annual Rooms revenue budget. Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning. Prepare and present monthly and or quarterly presentations to ownership. Ensure all distribution channels have correct content and pricing. Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels. Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events. Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc. Establish and communicate sales strategy for day, week, month and rolling 12 months. Communicate any strategy changes or update any calendars for the sales team to use. Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting. Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach. Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates. Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance. Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue. Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition. Review volume account production with Transient Sales Manager and Director of Sales. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Qualifications: Minimum of 4 years experience in the Revenue Management field Bachelor's Degree In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc. Proficient in Microsoft Excel, Word, Power Point Ability to work quickly in a high-pressure & high stress environment Ability to communicate clearly both verbally and in writing Excellent time management skills Exceptional with details and follow up Flexible and long hours sometimes required.
    $87k-165k yearly est. Auto-Apply 2d ago
  • Guest Services Supervisor

    Great Wolf Lodge 4.2company rating

    Traverse City, MI job

    Pay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check-in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met Participates in recruitment and selection of talent for the guest service team Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs May also assist in supervising bell, valet and night audit and other roles as needed Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year prior experience Rooms Division/Front Desk Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience with Opera or similar system Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs. Ability to stand/sit for long periods of time. Ability to bend, stretch and twist Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $19.8 hourly 4d ago
  • Roofing Manager

    Servpro Industries, LLC 3.9company rating

    Gallatin, TN job

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Roofing Manager will lead the development and growth of the SERVPRO roofing service line. The ideal candidate will possess extensive knowledge in managing a successful roofing business, staying ahead of market trends, understanding customer needs, and business plan development. This lead subject matter expert will work closely with cross-functional teams, including marketing, construction, and product resources, to ensure that our roofing services meet market demand and align with company goals. The Roofing Manager will report to the Director of Service Line Development. You will Lead a cross functional team in the development and implementation of a strategy for the roofing service line, aligned with company objectives. Conduct market research to identify user personas, trends, opportunities, and competitive analysis in the roofing industry. Lead end-to-end service development, including a business growth model, recommended organizational structure, human resource documents, employee learning paths, job file documentation, and detailed work processes. Ensure that roofing services recommendations meet regulatory, safety, and quality requirements. Work with procurement teams to optimize roofing material offerings for franchises. Create and delivers training materials and presentations for franchises. Schedule, create budgets for, and oversee roofing services training opportunities for franchises. Gather and analyze feedback from customers and franchises, as well as market and performance data to identify opportunities or improvements. Manage the support provided to franchises, Franchise Business Consultants, and Regional Directors of Operations to improve franchise performance and growth associated with roofing services. You have Minimum of five years experience in the roofing business, preferably with field experience, plus a proven ability to lead with influence in a cross-functional and complex environment. Strong knowledge of roofing materials, estimating processes, installation processes, and industry regulations. Strong analytical skills and experience with business finances and operations. Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization. Advanced knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint. Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience. Experience in briefing and collaborating with senior leaders on proposed courses of action. A driver's license and the ability to travel as needed to fulfill job responsibilities. Flexibility to work longer hours on occasion due to workshop scheduling or project deadlines based on the needs of the business. Standard working hours for the role are Monday-Friday 8:00 am to 5:00 pm. The average overnight travel requirement for this position is: 10% - 15% per month. Education Bachelor's degree in business administration, project management, construction management, or a related field; or comparable experience in a construction management role. A combination of both is preferred. About SERVPRO For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
    $58k-93k yearly est. 5d ago
  • Unit Clerk FT

    VI Living 4.0company rating

    Naples, FL job

    Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. What We Offer: Competitive pay Exceptional benefits Generous Paid Time Off - start accruing on day one 401k with company match Paid maternity and paternity benefits Award-winning training and development Tuition Reimbursement Luxury work environment Meaningful and rewarding work Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110 Responsibilities: Unit Clerk The Unit Clerk works in the Care Center and is responsible for welcoming and providing direction to residents and guests. This position coordinates the activities of the nursing station and provides clerical and scheduling support to the nursing staff. You will be involved with maintaining medical records, processing resident charges, filing, scheduling transportation and medical appointments and assisting physicians and other disciplines with obtaining information while maintain confidentiality. Qualifications: Qualified candidates are required to possess prior general office experience; knowledge of medical terminology is preferred. Must be organized and accurate with the ability to multitask and use discretion in handling confidential information with a customer-focused approach to problem solving and goal setting. High school diploma or GED equivalent is required. Competent with the use of the computer. Proficient in Microsoft Office. The application window is anticipated to close within 30 days of the date of the posting. Pay Range: USD $17.64 - USD $21.16 /Hr.
    $21.2 hourly Auto-Apply 5d ago
  • Resort Activities Manager

    Tradewinds Island Resort 4.3company rating

    Saint Pete Beach, FL job

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. **************************************** Overview: Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach! The Recreation Manager leads and coordinates all recreation, entertainment, and guest activities at the resort, including Kid's Camp & Youth Programming, Resort Activities, Paddleboats, Entertainment, Birthday Parties, Arcade, and Poolside Retail. This role ensures safe, engaging, and high-quality experiences while motivating a dynamic and professional team. Responsibilities: Supervise recreation staff including attendants, lifeguards, entertainers, and youth leaders. \ Oversee daily operations of Kid's Camp, Arcade, Paddleboats, Poolside Retail, and Entertainment. Recruit, train, schedule, and coach staff to maintain service and safety standards. Plan and execute engaging activities such as games, crafts, trivia, and themed events. Manage special events, birthday parties, and private group programming. Ensure safety compliance, conduct regular inspections, and maintain certifications. Oversee arcade and poolside retail operations, including merchandising, inventory and revenue tracking. Maintain SOPs, budgets, and performance reports. Promote an energetic, guest-focused culture across all recreation areas. Qualifications: Bachelor's degree in Recreation, Hospitality, or related field (preferred). 3-5 years of recreation or hospitality management experience. Strong leadership, organization, and communication skills. CPR/First Aid required; Lifeguard certification preferred (on-site certification available). POS/retail operations knowledge a plus. Creative and guest-focused mindset. Work includes outdoor beach and pool environments with frequent standing and activity participation. Must be available weekends, holidays, and evenings.
    $26k-38k yearly est. Auto-Apply 2d ago
  • Associate Immigration Attorney

    Stratton Immigration, PLLC 4.2company rating

    Seattle, WA job

    *Stratton Immigration, PLLC* For the last 15 years, Stratton Immigration has served the immigrant community and their families. Stratton Immigration is a welcoming firm, taking clients as they are. We provide ethical representation in all forms of litigation, including before the Seattle, Tacoma, and Portland immigration courts, including representation for detained clients at the Northwest ICE Processing Center, and BIA appeals. With expertise in complex matters, including the intersection of criminal and immigration law, _Franco_ _class members_, waivers, asylum, U-visas, and family petitions. If you are committed to representing vulnerable populations, including Spanish-speaking clients at a small firm that is growing, this may be the position for you. Our new associate attorney will have immigration law experience, and a desire to litigate on behalf of our clients before and in court - including at the Northwest Detention Center. Brief writing experience, as well as empathetic and clear client communications are a must. *Required Qualifications and Experience:* * J.D. from accredited university and licensed, active bar membership in good standing; * At least 3 years of practice, including court litigation at Master Calendar, Individual Calendar, Bond hearings and USCIS interviews; * Fluent in Spanish preferred; · Willingness to represent clients with histories of mental health, criminal convictions, and victimization; * Ability to draft polished legal briefs with little direction or intervention for your cases and firm cases generally; * Nuanced understanding of immigration court practice and procedures; * Exceptionally strong ability to analyze and apply federal immigration law, as well as criminal law from a variety of jurisdictions. * An understanding of the dynamics of, and the legal, social, and personal issues inherent to representing vulnerable populations seeking legal status; * Excellent client and potential client communication skills, including experience with consults and client intake; * Ability to work independently and as part of a team; * Commitment to communication with the firm team to support clients' representation; * Ability to adapt to and work in the deadline-driven environment of an immigration firm; * Willingness to pitch in and help out as needed. *Essential Duties and Responsibilities:* Duties include the following (other duties may be assigned): · Potential client consultations; · Ongoing client communications in-person, phone, and email; · Analyzing client records and documents and the legal issues in each case; · Researching legal issues and administrative and appellate law relating to the legal issues for each case; · Preparing client matters for consideration by the court or administrative agencies, including pre-hearing statements, country condition research, legal brief writing, testimony preparation; · Successfully managing a full active case load of immigration clients, including clients referred through ECO and NQRP contracts; · Drafting motions, briefs, and other legal documents for your cases, as well as supporting the firm's other cases with legal writing; · Maintaining client records and record of communications in firm case management system; · Traveling to Northwest Detention Center in Tacoma, USCIS office in Tukwila, and other immigration courts and offices as needed; · Assisting with administrative tasks as needed, including answering phones; helping with walk-in prospective clients; checking and responding to office mail, email, fax, and voice mail; assisting with preparation of materials; keeping client databases current; attending fundraising events; and other office tasks. *Physical and Environmental Conditions: *Performance of duties and tasks uses standard office equipment, including telephone equipment and computers. Work is performed inside with exposure to heating and air-conditioning. Driving or other travel may be required. *Preferred Qualifications and Experience:* · Experience handling detained cases; · Experience working with clients who have experienced domestic violence, sexual assault, and child abuse; · Working knowledge of Washington's Vulnerable Youth Guardianship law and procedures; · Experience working with clients in crisis and low-income clients; · Diversity of personal and professional experience; · Ability to commence work in January 2026. *Salary and Compensation* Competitive salary depending on experience. Health and Dental insurance, and 401k after 90 trial period. Send resume and writing sample to: ******************************** Pay: $85,000.00 - $100,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Professional development assistance Work Location: In person
    $85k-100k yearly 15d ago
  • Assistant Operations Manager

    Coachusa 4.6company rating

    Parkville, MD job

    Assistant Operations Manager Full-Time Location: Parkville, MD Compensation: $55,000-$65,000 Schedule: Based upon the needs of the operation Apply Now! Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Operations Manager with 1-3 years of experience in transportation. The incumbent will report to the Operations Manager or General Manager. The Asst. Operations Manager will assist the Operations Manager with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Asst. Operations Manager will interface with drivers and dispatch personnel daily to coordinate all phases of charter, schedule, and tour departments. In addition, the person in this role also assists in the growth of the business through excellent customer relations and service and ensuring business continuation by growing and developing his/her staff. What we offer: Health, Dental, and Vision Insurance Term life insurance (company paid and voluntary) 401(k) plan Generous Paid time off Employee Assistance Program “EAP” Free membership for “Tickets At Work” for exclusive employee deals Growth Opportunities with one of the largest privately held transportation companies in North America. Paid Weekly Description: Directs and coordinates activities of dispatch, scheduling, planning, operations, maintenance and administrative departments to ensure overall effectiveness efficiency and profitability Responsible for assisting Sr. Management with yearly budgets, monitoring the budget monthly, compiling monthly variance reports, complete the monthly Operating Stat report, monitor monthly spending and revenue produced. Consults with administrative personnel and reviews activity, operating and sales reports to determine changes in programs or operations required Promotes organization in industry trade associations Monitors performance and prepares appraisals annually for managers reporting directly to this position Coordinate with Human Resources to onboard new employees Coordinate all aspects of driver training program and reviews all accidents with Manager of Safety Will be knowledgeable with environmental compliance issues Work closely with operations/dispatchers regarding driver and vehicle matters Attend association meetings and public events to increase overall knowledge and civic relationships with public agencies when required Address customer concerns that pertain to buses or bus drivers Daily scheduling when required, operational forecasting, and planning/analysis for the best utilization of assets to maximize safety, customer service, and efficiency. Oversee and direct daily functions of our dispatch office Assist with hiring; evaluates the work performance of staff; ensure the timely and efficient completion of all assigned tasks. Any other tasks needed and required by Sr. Management and/or direct reports. Minimum Requirements: Ability to read, analyze and interpret financial reports and legal documents Ability to effectively present information to top management and/or board of directors Must be an organized and detail-oriented individual that can work independently and efficient Available on weekends, holidays, days, and nights and work flexible long shifts depending on the operation's needs Exemplary communication and customer service skills Ability to calculate figures including interest, commissions, percentages etc. Ability to define problems, collect data, establish facts and draw valid conclusions Knowledge of DOT Safety rules, Hours of service, Federal and State Regulations for facilities and operators. Ability to read, write and speak English fluently Travel Requirements when necessary Driving you to a better FUTURE! To learn more about your next big career change! APPLY NOW! Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $55k-65k yearly 4d ago
  • 2025 Off-Duty Police Officer

    Six Flags Over Texas 4.1company rating

    Arlington, TX job

    This posting is for Police Officers that have been referred for work at Six Flags Over Texas or Hurricane Harbor, by one of the off-duty Officer Coordinators. This posting is not open to the public for applications. Must be at least 21 years old Must be a current law enforcement officer in the state of Texas Must be eligible to work part time outside of your normal officer schedule Must be referred by the SFOT/HHA police officer coordinator Must be approved by Six Flags Human Resources Must have a valid Texas Driver's License
    $38k-52k yearly est. 25d ago
  • Retail Leadership Internship

    Six Flags Great America & Hurricane Harbor 4.1company rating

    Gurnee, IL job

    Overview:undefined Responsibilities: As a Retail Leadership intern, your job is to oversee all operational and personnel aspects of your assigned location. Other job functions include providing quality Guest Service, a well-maintained shop appearance, and training team members in their job responsibilities. Qualifications: Maintain Guest First Service standards within their assigned locations Team Member development through on the job training as well as follow up training on daily tasks. Assigning daily tasks to team members. Follow and enforce all POS handling procedures, execute all returns, exchanges, and voids on POS Assist in developing and promoting a high morale, positive, and effective work environment Responsible for enforcing all Park and Department policies Coaches, counsels, and evaluate team members as necessary Issue corrective action to team members for attendance, over/shorts or performance as necessary. Complete all inventory control functions including verifying receivers, ticketing, damages, and transfers Maintain stockrooms and cash wraps in an organized manner and in compliance with all safety standards and regulations Ensure all store displays and focal presentations are clean and well stocked Coordinate break times in adherence to Six Flags policies Adhere to park attendance policy as stated in the Team Member Handbook Assist in the completion of all department paperwork Maintain and ensure all opening and closing checklists are completed as directed Assist with the execution of unit loss prevention measures Comply with all Safety and Fire responsibilities, policies, and procedures Promotes and maintains a clean and safe work environment Reports all pertinent information to Full-time leadership Follows delegated tasks as assigned by Area supervisor and Full-time leadership
    $29k-36k yearly est. Auto-Apply 9d ago
  • Sr. Director, PMO & Strategic Programs

    Royal Caribbean Group 4.8company rating

    Miramar, FL job

    Sr. Director, PMO Leader & Strategic Programs REPORTS TO: VP, Technology Strategy & Innovation ABOUT US Royal Caribbean Group comprises five distinctive brands that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community. POSITION OVERVIEW The PMO Leader & Technology Strategic Programs is responsible for establishing and leading enterprise-wide global portfolio governance, ensuring that technology initiatives are aligned with strategic business objectives and deliver measurable value. This role oversees the organization's project management standards, facilitates effective prioritization and resource allocation, and drives benefits realization across the organization. By fostering organizational maturity in project delivery and strategic program management, the PMO Leader enables successful execution of complex initiatives that support digital transformation, operational efficiency, and enterprise growth. RESPONSIBILITIES Lead enterprise portfolio governance, including the intake, prioritization, and funding of all technology initiatives to ensure alignment with strategic business objectives (Responsible). Establish, enforce, and continuously improve project management standards, methodologies, and policies across the organization to ensure consistency and excellence (Responsible). Provide transparent reporting and insights to executive stakeholders through dashboards, KPIs, and scorecards, enabling informed decision-making (Informed). Collaborate with business leaders and stakeholders to align technology investments and projects with enterprise strategy and priorities (Informed/Consulted). Oversee benefits realization programs to ensure technology investments deliver measurable business outcomes and value (Responsible). Mentor project managers and build organizational project management capabilities, fostering a culture of disciplined delivery and continuous improvement (Responsible). Manage the intake process for new initiatives, ensuring proper evaluation, prioritization, and resource allocation (Responsible). Track, report, and analyze project performance, risks, and issues to ensure timely mitigation and resolution (Informed). Facilitate cross-functional collaboration to maximize project success and organizational agility (Responsible). Support strategic programs that drive enterprise transformation and operational efficiency (Responsible). KNOWLEDGE & QUALIFICATIONS 10+ years of experience in portfolio, program, or project management, with at least 5 years in a leadership or senior PMO role (Leadership experience). Proven experience leading enterprise PMOs or governance functions within complex organizations. Strong knowledge of financial management, benefits realization, and business-IT alignment. Expertise in both Agile and traditional project delivery methodologies, with relevant certifications (e.g., PMP, PgMP, PMI-ACP). Excellent communication, facilitation, and stakeholder management skills, capable of engaging executive leadership. Demonstrated ability to foster organizational maturity in project management practices. FINANCIAL RESPONSIBILITIES Oversee a portfolio of technology investments with budgets typically ranging from $50M to $200M. Ensure the realization of benefits and ROI from strategic programs and projects, aligning investments with business value metrics. Monitor and report on portfolio performance, including cost control, resource utilization, and benefits realization.
    $70k-136k yearly est. 4d ago
  • Youth Staff

    Royal Caribbean Group 4.8company rating

    Miami, FL job

    Are you passionate about working with kids and teens? Join our team onboard and help create unforgettable cruise experiences for young guests aged 6 months to 11 years! What You'll Do: Lead and organize fun, age-appropriate activities such as games, arts & crafts, science, and themed events Supervise and ensure the safety and well-being of all children and teens Host exciting teen activities like karaoke, pool parties, and game nights Communicate with parents in a professional and friendly manner Maintain a clean and safe environment in activity areas Assist in planning and delivering engaging youth programs and special events Qualifications: Bachelor's degree in education, Recreation, or a related field 3-5 years of experience working with children or teens - ages 6 months to 11 years Experience in childcare and handling children with special needs CPR and First Aid certification (Infant/Child preferred) Energetic, creative, responsible, and great with kids Proficient in Microsoft Office (Word, Excel, PowerPoint) Preferred Background: ⭐ Experience in schools, camps, or youth organizations like the YMCA Why You'll Love It: Travel the world Work with an amazing international team Make a positive impact and unforgettable memories for young cruisers Click the link below to create your profile and apply. ********************
    $25k-29k yearly est. 3d ago
  • Sustainability Specialist

    Keurig Dr Pepper 4.5company rating

    Frisco, TX job

    Sustainability Specialist The Specialist will support KDP's Water and Nature work with a primary focus on implementation of KDP's water replenishment projects and research and analysis in support of the water strategy. This person will also support the implementation of our nature strategy and regenerative agriculture investments in the upstream supply chain. APPLICANTS ARE STRONGLY ENCOURAGED TO INCLUDE A COVER LETTER What you will do: • Support the administration of KDP's water replenishment projects in high water risk geographies in California, Texas, Florida, Arizona and Mexico, including new project intake and evaluation, contracting, progress monitoring, tracking progress to goal and reporting • Manage internal and external requests for information and manage requirements from and requests of customers and partners • Research in support of strategy development for KDP's Positive Water Impact ambition, regenerative agriculture, biodiversity and nature. This may include peer/customer benchmarking and research on relevant and new/emerging topic areas, e.g. WASH, water quality, impact to biodiversity, etc. • Support KDP's active participation in key local and global water-related industry organizations • Track and document water impact initiatives and metrics across the business to support regulatory and voluntary disclosures, impact reporting and our learning agenda • Manage the contracting, progress reporting and progress to goal rollup for KDP's regenerative agriculture investments in the apple and corn supply chains, as well as supporting key partner relationships Total Rewards: Salary Range: $75,000 - $90,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • BS/BA in Business Administration, Supply Chain, Environmental Science or related field • Minimum of 4 years' experience managing projects that cut across an organization and involve multiple functions and stakeholders • Experience in the development of successful water and/or nature work, e.g. regenerative agriculture, biodiversity, water quantity/quality issues. Experience in row crop or specialty crop supply chains is preferred • Experience in impact assessment, Measurement/Reporting/Verification is ideal with a preference for experience with grant writing/evaluation • Ability to analyze and organize data in order to identify trends and key insights, usually utilizing Excel • Expertise in common knowledge-worker tools (Excel, PowerPoint, etc.) • Excellent influencing as well as verbal and written communications skills enabling collaboration across diverse internal and external audiences • Ability to drive for results with an inclusive and collaborative working style • Experience in Fast Moving Consumer Goods industry is preferred • Ability to travel domestically up to 15% of time Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to ****************.
    $75k-90k yearly 2d ago
  • Hospitality Coordinator

    Clubhouse Work & Golf 3.9company rating

    Greenwood Village, CO job

    The Role We're looking for a Hospitality Coordinator to be the welcoming face of Clubhouse . This is a hands-on, people-first role where you'll ensure members and guests feel at home, the space looks its best, and events run smoothly. This role is perfect for someone who: Loves people and thrives in service-driven environments. Enjoys creating “wow” moments - from a fresh pot of coffee to a flawless tour. Is just as comfortable refilling snacks as they are greeting executives or hosting a private event. Wants to grow their career and skills as Clubhouse expands into new locations and new markets. What You'll Do Hospitality First: Greet members and guests with warmth, keep the space inviting, and ensure small details (coffee, snacks, tidiness) are always on point. Operations: Support daily space operations, including meeting room bookings and golf simulator usage. Tours & Sales Support: Assist with showing the space to prospective members and help onboard new members. Event Hosting: Help staff and host private events (happy hours, socials, client gatherings, corporate outings). Community: Build relationships, get to know members, and help foster a fun, professional, hospitality-first culture. What We're Looking For A hospitality mindset - warm, welcoming, and people-first. Ideally, experience from hospitality/service environments (hotels, fine dining, travel, boutique clubs). But most important: personality and values fit. If you've got the heart for hospitality, we'll train you on the rest. Organized, proactive, and detail-oriented - you notice the small things. Comfortable wearing many hats in a fast-paced, growing business. Golf knowledge is a plus, but not required. Why Join Us Big growth opportunities as Clubhouse expands into new locations - future roles and responsibilities available. Access to coworking amenities, golf simulators, and a high-end club environment. Be part of building something new, premium, and special in Denver's business and golf community. Join a fun, collaborative, and genuinely supportive team culture where people enjoy coming to work and take pride in what we're creating. Details Salary: $45,000-50,000 dependent on experience Full time + occasional opportunities for nights/weekends OT Generous PTO, Holiday, and Volunteer time package available Start date 1/2026
    $45k-50k yearly 5d ago
  • Assistant General Manager

    Drury Hotels 4.4company rating

    Lincoln, NE job

    Property Location: 920 Q Street - Lincoln, Nebraska 68508 YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered. So Much More Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. WHAT YOU CAN EXPECT FROM US Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program Retirement - Company-matched 401(k) Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights As a key member of the Drury Hotels Operations Leadership team, you will be appreciated for who you are and recognized for what you do-smiles included. In this leadership role, you will: Lead the housekeeping, laundry, and maintenance department to ensure consistently clean, comfortable, and well-maintained guest rooms. Champion exceptional guest service, ensuring every guest feels welcomed and cared for. Train, develop, and coach housekeeping team members to perform at their best and grow in their roles. Monitor and drive performance in cleanliness standards, guest satisfaction, team engagement, and operational efficiency. Model quality assurance best practices daily and ensure compliance with brand standards and safety protocols. Rise. Shine. Work Happy.™ Apply Now.
    $43k-58k yearly est. Auto-Apply 1d ago
  • Litigation Legal Assistant

    D3 Search 3.5company rating

    San Luis Obispo, CA job

    D3 Search is actively seeking an experienced Litigation Legal Assistant candidate for a well-established and highly respected CA-based law practice with an office located in San Luis Obispo, CA (93401). Litigation Legal Assistant Note: 3+ yrs. of relevant litigation legal secretarial experience is REQUIRED Location/Map: San Luis Obispo, CA (93401) Employment Status: Full-time employment opportunity | non-exempt role (OT in accordance w/ CA laws). Employer Work Model: Tiered Hybrid Work Model. Position Summary: Responsibilities as a Litigation Secretary will include maintaining positive contact with clients, attorneys, and staff while accomplishing these and other critical functions: Providing comprehensive secretarial support functions for attorneys and/or paralegals requiring knowledge of format, procedure, and specialized terminology relevant to the attorney/paralegal practice area Managing attorney/paralegal communications as requested (e.g., understanding attorney/paralegal preferences with regards to answering the phone/taking messages/using voice mail, responding to e-mail, processing postal mail, setting up video conferences, etc.) Creating, editing, and processing bills in accordance with firm and client requirements Create pleadings/discovery binders, index, organize, and file case documents Utilize docketing/calendaring department to track court and filing deadlines Preparing and processing appropriate Proof/Certificate of Service Coordinating logistics of depositions and/or mediations/arbitrations/trials (e.g. venue location, court reporter/videographer, etc.) Researching and obtaining a wide variety of information or documents requested by attorneys and/or paralegals using online or other research tools At attorneys' direction, preparing materials such as correspondence, pleadings, petitions and general forms Extensive knowledge of litigation (e-filings) and trial procedures, federal, state and appellate court procedures, and federal and state court rules is required. Printing, scanning, organizing, transcribing, and distributing documents upon request, and/or coordinating with local copy center to arrange for copying, custom reprographics/binding, and messenger service Creating, maintaining, and distributing meeting materials for client matters per attorney/paralegal specifications Coordinating and arranging meetings, conference calls and travel arrangements for attorneys, paralegals, and/or clients Processing and monitoring attorney/paralegal expense reimbursements, reconciling smart phone charges, vendor bills, and check requests Assisting with special projects when necessary Promoting effective work practices, working as a team member, and showing respect for coworkers Requirements: A minimum of three (3) years of litigation & administrative experience in a professional services environment is required. Excellent spelling, grammar and punctuation is also required. Salary/Compensation/Benefits: Yearly salary is 70-85K (DOE/DOQ) plus a comprehensive and robust health benefits package, generous PTO, tiered hybrid work model,, onsite parking, annual salary reviews/increases and lucrative bonuses, and many other notable employee-centered perks, etc. If interested in this full-time/direct hire Litigation Legal Assistant role in San Luis Obispo, CA (93401), and you meet the above qualifications/requirements, please do not hesitate to contact the following D3 rep.: Domenic Ferrante | D3 Search 📬******************** 📡 **************** D3 Legal Search LLC (aka D3 Search), and its clients are equal opportunity employers. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
    $58k-72k yearly est. 4d ago
  • Stage & Production Manager

    Celebrity Cruises 4.7company rating

    Miami, FL job

    is to work onboard The Stage & Production Manager is responsible for the overall entertainment production value, smooth daily operations, and safety of the ship's entertainment venues, including the main theater and alternative entertainment venues. This includes managing the Entertainment Staff & Operators, Production Cast and Headline Entertainers, overseeing maintenance and inventory in entertainment venues, maintaining the quality of the produced shows and events, executing shows and events, and creating an environment that facilitates the needs for our performers and Cruise Director. QUALIFICATIONS A bachelor's degree in entertainment or theatrical management (stage, technical or production) from an accredited university or equivalent experience is required. Minimum 4 years' experience in entertainment or theatrical management. Prior experience working with stage automation and mechanized performer flying preferred. · Proficient in MS Office Suite. Outstanding communications and interpersonal skills. Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames. Ability to communicate clearly and tactfully with department heads, coworkers, and other shipboard employees to resolve problems and negotiate resolutions. Able to interpret a variety of instructions furnished in written, oral, diagram or schedule form. High level of ability to successfully accomplish several tasks under pressure and fixed time constraints. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Previous cruise line or touring experience a plus.
    $37k-58k yearly est. 4d ago
  • Business Data Analyst

    Kalahari Resorts & Conventions 4.2company rating

    Wisconsin Dells, WI job

    Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa. Data Analyst Kalahari Resorts & Conventions is seeking a Data Analyst. In this role, you will leverage key operational and strategic business data to analyze performance, identify inefficiencies, and propose and implement solutions. You'll also combine strategic vision with a practical approach, capable of turning business needs into analytical solutions by gathering all relevant information, extracting insights from large amounts of data through statistical and analytical techniques that detect patterns and trends. You'll be skilled at working with data, ensuring informational accuracy and integrity, generating reports and visualizations for stakeholders, and supporting leadership with strategic planning based on insights from their work. As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll collaborate with cross-functional teams to understand their data and information needs to enhance their areas, improve guest experience, and drive business results. This is an onsite position at our Wisconsin Dells, WI property. Local candidates are strongly preferred. We may consider candidates located near other Kalahari resort properties, but relocation assistance is not provided. Applicants must be authorized to work in the United States. Key Responsibilities Working with executives and other business leaders to find ways to improve. Assessing business processes for efficiency, cost, and other key metrics Establishing KPIs to assess the effectiveness of business decisions Communicating insights to business teams and key stakeholders. Analyze and visualize data using charts, infographics, and other techniques. Analyzing large data sets to find valuable insights, identify trends, create charts, and develop visual presentations. Creating presentations and reports from recommendations and findings Leverage and develop a strong understanding of overall business operations. Developing strategic recommendations for process modifications, procedures, and performance enhancements. Maintain compliance with data privacy standards (PCI, PII, SOX, GDPR, CCPA, access rights/SSO, etc.). What We're Looking For A bachelor's degree in mathematics, business analytics, statistics, data science, or a related field. More than 10 years of analytics work experience is required. A background in hospitality, entertainment, gaming, restaurant, or retail industries is highly preferred. Proficiency in SQL (mid to expert level), Excel spreadsheets, reporting, dashboarding, and analytical and business intelligence tools. Familiarity with forecast and predictive analytics models preferred. Demonstrates ability to adapt swiftly to changing priorities, various demands, ambiguity, and fast-paced shifts. Must be able to communicate effectively both verbally and through documentation. Capable of prioritizing and monitoring delivery and progress while providing timely updates on the work and status of key efforts. Effective oral and written communication skills, including analyzing, slicing, and dicing data to derive significant insights. Natural curiosity and self-motivation to find information and meet goals or deadlines. Strong critical thinking, problem-solving, process improvement, and communication skills. A Sampling of Our Benefits Our team enjoys a comprehensive benefits package, including: Career growth opportunities with promotion from within 401(k) matching, paid time off, and holiday compensation Health, dental, and vision coverage for full-time associates Employee appreciation events, discounts, and perks at all resorts Education assistance programs to help advance your career Be Part of Something Extraordinary At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. | Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | Kalahari Resorts & Conventions is an Equal Opportunity Employer.
    $49k-67k yearly est. 3d ago
  • Information Technology Technician

    Apex Systems 4.6company rating

    Ridley Park, PA job

    Apex Systems is currently hiring for an IT Support Tech for a large technology company! Project Details: IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Strives to meet all Client SLAs & Customer Satisfaction Goals Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles Basic installation and maintenance to technical products Follows predefines procedures and tasks in everyday activities Work is regularly reviewed by a more senior level technical specialist Qualified candidates will have the following experience and skills: 1+ years' experience in servicing/deploy computer equipment At least one industry standard certification such as CompTIA A+, Net+, or Security+. Must have a proven customer service background Must have experience in a corporate environment Individual will be knowledgeable of Windows operation system environment Able to comprehend and follow verbal and written technical instructions and scripts Physically able to lift and move Enterprise and Client technology hardware in our customer environments Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution Location: Ridley Park, PA Onsite expectation: Fully Onsite Salary/Pay range: $18-20/HR If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at ************************** Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
    $18-20 hourly 5d ago
  • Senior Software Engineer

    EXOS Human Capital 4.3company rating

    Remote EXOS Human Capital job

    Are you ready to join a passionate team at the forefront of human performance? At Exos, we're on a mission to help people be ready for the moments that matter through our cutting-edge technology and our world-class coaching. As a Senior Software Engineer, you'll play a key role in evolving the Exos Coaching Platform. You'll architect and build new features across mobile, web, and the backend working as part of a small cross-functional team. This is a high-impact, hands-on role where your expertise in software development will directly improve the lives of our members by giving them the tools they need to achieve their most meaningful goals. A Day in the Life: No two days are exactly alike, but here is a glimpse into what a typical day might look like: Collaborate closely with Product, Design, and other engineers to translate complex concepts into high-quality features for our members. Meet with engineers on your team to decide the appropriate architecture to support a new project. Spend dedicated focus time building a new feature. Review code changes made by your teammates to ensure they align with our standards. Share your ideas for process changes in your team's retrospective meeting to improve how you work. What We're Looking For: You have 5+ years of hands-on, full stack software development experience. You are fluent in developing modern web and server solutions using technologies such as React, Typescript, GraphQL and Postgres. You have experience building mobile applications and deploying them to both Android and iOS, ideally using React Native. You possess a strong understanding of web browser fundamentals, including HTML, CSS, and responsive design. You are experienced with and believe in engineering best practices such as automated testing, CI/CD and code reviews. You've used modern cloud computing platforms such as AWS and are familiar with the services they provide. You've been responsible for ensuring production software is working properly and have familiarity with tools used for debugging, monitoring, and alerting. You are a true owner of your work, from the initial design and coding to deploying in production and providing support afterward. You'll be expected to propose alternative technical solutions, and influence the product roadmap based on technical feasibility and long-term maintainability. You are an excellent communicator with a high level of empathy for the user and their experience. You are familiar with Agile development approaches such as Kanban or Scrum. Nice to Have: Experience building AI-powered product features. Per pay transparency requirements, the compensation for this position ranges from $160,000 - $180,000/year. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements). WHO WE ARE For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter - whether that's striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness. We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here: EEO is the Law EEO is the Law Supplement
    $160k-180k yearly Auto-Apply 13d ago

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EXOS may also be known as or be related to EXOS, EXOS CORP and Exos.