About OnRamp
OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online.
The Role
As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education.
You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals.
Responsibilities
Lead all aspects of our customer‑facing post sales strategy, operations, and process development
Own target attainment for NRR including both renewal and expansion quota.
Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development
Regularly engage and build executive level relationships with customers
Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan
Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics
Collaborate with Product and Engineering on customer escalation and ticket resolution process
Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development
Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements
Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement
Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management
Collaborate with Marketing to create and promote thought leadership content
Qualifications and Experience
Experience as a CSM in a B2B SaaS company
Experience building and leading a growing team
Experience with all post‑sales SaaS functions
Experience with SMB, Mid‑Market, and Enterprise customers
Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions.
Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus.
Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies
Strong process design skills
Exceptional executive level customer facing communication, issue resolution, and expansion sales skills
High comfort level with ambiguity and working on a small team in a fast moving environment.
Why OnRamp
Work directly with enterprise and mid‑market clients, including Fortune 15 companies
Join a high‑growth SaaS company backed by top‑tier investors
Be part of a collaborative, ownership‑driven culture
Highly competitive cash compensation, equity, and benefits
Boston‑based, 5 days a week in‑office
OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know.
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$41k-50k yearly est. 3d ago
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Sales Associate, Ad Products
Alignable 4.0
Boston, MA job
Who we are:
Alignable is the largest online network for small business owners, with over 10 million members across North America. Our mission is simple: help small businesses grow through trusted relationships.
We do this by making it easy for business owners to discover who in their network can help them next - whether that's a warm introduction, a referral, or advice from someone who's been there before. Alignable helps uncover those connections and makes it easy for business owners to ask for warm introductions and referrals.
Unlike traditional networking platforms that can feel transactional or awkward, Alignable is built around authentic relationship-building. We've created a community where small business owners naturally support one another through referrals, shared knowledge, and genuine connections, because growth is better when it's built on trust.
If you're excited about empowering small business owners and helping relationships turn into real opportunities, we'd love to talk.
What you will be doing:
As a Sales Associate, Ad Products at Alignable, you'll have the unique opportunity to positively influence the success of millions of small business owners, while helping to scale the sales strategy for our Alignable Advertising team. As a member of the ads team, you'll play an integral role in helping us bring small businesses an entirely new way to generate visibility and customers by helping scale the sales process for our advertising products. This is a junior IC role, reporting to the Head of Ad Product Sales.
What success looks like:
Sell at a high level by earning trust, leading with value, and creating lasting relationships
Demonstrate the utmost respect, empathy and appreciation for small business owners
Solve problems for Small Businesses by understanding their expectations and helping them work through growth obstacles
Illustrate the value of Alignable Advertising to create growth opportunities; compile and analyze data to identify trends
Perform prospecting activities such as cold calling and networking
Maintain a database of clients, prospects, partners, and vendors
Use the pain points you uncover to help optimize the Alignable Advertising product and introduce new features
What you will bring:
2+ years experience handling sales and/or account management
You have consistently demonstrated a superior ability to persuade prospects to purchase and/or extend their contracts
The ability to use your empathetic nature to aid in closing sales
Bonus: Background in digital marketing and/or content creation
Traits we're looking for:
Empathy: Listening to and understanding the needs of small business owners
Intelligence: deriving simplicity from sophistication and complexity
Coachability: ability to adapt to feedback and demonstrate a desire to improve
Curiosity: you don't just want to grow your career, you want to sharpen your skills
Work Ethic: proactively pursues the company mission
Entrepreneurial Instinct: take the pulse of our members in order to iterate on the target customer and value proposition
Why Alignable?
Impact & Mission: Be a growth leader in a mission-driven company focused on helping small businesses thrive, with the opportunity to own critical funnel and messaging strategy at a moment of high growth while growing your career alongside the business.
Team & Environment: Collaborate with a cross-functional, founder-led team that values experimentation and continuous learning, including leadership with startup experience from companies like Invisalign, Constant Contact, and Vistaprint.
Compensation & Benefits: Competitive salary with meaningful equity (you have ownership stake in our success), unlimited vacation, comprehensive health benefits, paid parental leave, flexible remote/hybrid working model, professional development reimbursement, $500 new hire home office setup, and 401(k) program.
Diversity & Inclusion: Join a team that celebrates the diversity of the small business community we serve and fosters an inclusive environment where unique perspectives drive creativity and innovation.
Our culture in action:
Enjoy the Journey: We're passionate about our mission but don't take ourselves too seriously. We celebrate customers, teammates, and key moments.
Be Stronger Together: We combine strengths, build trusted relationships, and treat everyone as partners. No egos welcome.
Be Different Together: We create space for everyone to show up as their truest selves and seek diverse perspectives.
Act Like an Owner: We proactively act on behalf of the entire company and customers, not just ourselves. No passing the buck.
Change the Game: We start with first principles, assume nothing is impossible, and go after 10x outcomes relentlessly.
Adapt & Evolve: We accept we won't be right every time and create an environment where people feel safe to admit failure and lean into learning.
Exercise Excellent Judgment: We turn knowledge into understanding based on equal parts data and intuition.
Profound Bias for Action: Speed matters. We value calculated risk-taking while avoiding one-way doors.
️ Be Customer Obsessed: We work vigorously to earn and keep customer trust in everything we decide to work on and how we do it.
$72,000 - $72,000 a year
Compensation for this role includes a fixed base salary of $36,000, plus a performance-based bonus with $36,000 in on-target earnings (OTE) at 100% of goal attainment. Bonus compensation is uncapped, meaning total earnings may exceed the stated OTE based on individual performance.
Alignable is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$72k-72k yearly 2d ago
Vice President, Investor Relations
Shine Associates, LLC 4.0
Boston, MA job
SPECIFICATION
Vice President of Investor Relations (“VPIR”) on behalf of our client (Company) is a senior leadership role based in the Boston, MA office.
CLIENT DESCRIPTION
Our client is a real estate investment and development company focused primarily on industrial and residential markets. Headquartered in Boston, with offices in Atlanta and Philadelphia, the Company seeks unique investment opportunities throughout the East Coast.
The Company finds and invests in opportunities across the risk spectrum; this results in insightful investments ranging from short‑term, value‑add projects to long‑term, multiple‑oriented deals. With operating expertise across this spectrum, the firm is capable of capitalizing on a vast array of deal types.
CORE VALUES
Value Creation: Their business is built on finding and creating value in every deal, property, and relationship.
Ownership: Operates with extreme ownership, where every team member is accountable for their collective success.
Fiduciary Excellence: Committed to safeguarding their investors' capital, ensuring every decision maximizes value with transparency and integrity.
Agility: They move swiftly and strategically, taking advantage of hidden opportunities in the market.
Growth and Humility: Lead with humility and a focus on continuous growth-both personally and professionally.
JOB OVERVIEW
The Vice President of Investor Relations position is an opportunity for an exceptional candidate to advance their real‑estate career. The candidate will join a dynamic team and will be responsible for maximizing the equity capabilities across both high‑net‑worth investors and our institutional joint venture partnerships, focusing on servicing the existing investor base, inbound investor referrals, and additional ad‑hoc investor requests.
The Company's platform is unique: we source equity from investors that range from individual high‑net‑worth accredited investors to large scale institutions and pension funds. The demands of each pool of capital are remarkably unique and tailored to their needs. The role sits at the intersection of Investor Relations, Asset Management, and Acquisitions and requires an understanding of each business line.
This position reports directly to the Partner, Head of Investor Relations, in support of the Head of Institutional Equity and Head of Private Capital - all three are experienced members of the firm's team with a core focus on sourcing equity for all new deals and servicing the existing equity relationships across the portfolio.
RESPONSIBILITIES
Support and service existing investor relationships through in‑person meetings, portfolio performance reviews, and calendar‑based reporting.
Administer legal document formation, capital account set‑up, and the Investor subscription process for all Company Investors.
Maintain the Investor Relations database - powered by Juniper Square.
Assist in the creation and publication of new investment offerings.
Support the publication of the Firm's quarterly/annual reports and business plans to investors.
Work closely with other key company functional areas (acquisitions, asset management, finance, accounting, compliance, tax, and legal) to compile data and insights for investor reports, questionnaires, communications, and ad‑hoc requests.
Manage the coordination of investor fund closings (open and closed end vehicles), including working closely with legal counsel and third‑party administrators to coordinate investor subscription documents and limited partnership agreements.
Review and organize subscription documentation and corresponding information.
Track and document essential information through the review of legal documentation.
Assist in coordinating documentation with the legal team and managing correspondence with LPs.
Provide prospective and existing investor support via CRM platform.
Support fundraising efforts by working directly with senior team members to create marketing materials, including PPMs and DDQs, and RFIs for current investor updates and potential investors as well as due diligence presentations.
Provide quarterly updates to investor and consultant databases.
Assist in the creation, procurement and updating of marketing material content and design.
Maintain membership subscriptions to a number of industry networks.
Manage quarterly updates to consultant and investor databases and surveys.
Assist in preparing and reviewing content for private placement memorandum and other investment vehicle documents.
Participate in portfolio management calls.
Work closely with Accounting team to assist in investor reporting.
Assist in maintaining firm‑level statistics to ensure consistency across internal and external facing marketing materials.
Work closely with the firm's Marketing team to ensure brand consistency across all internal and external facing materials (reporting, website, advertising, etc).
Analyze investment‑level data and prepare appropriate summaries.
Synthesize quantitative and/or qualitative market and economic data, perform regular research on industry trends, peers, capital markets, and develop regular communication and reporting for senior management and investors.
Participate in a range of internal projects that require assistance with written communications, data analysis, and PowerPoint presentations.
Ensure investor inquiries are completed in a timely manner and with thoughtful answers that satisfy the investor and maintain corporate / brand message.
Various special projects as requested.
Ability to travel to assets as needed.
Research, document, and establish relationships and prospect‑leads for new investors - both organically and through lead‑gen software.
QUALIFICATIONS & SKILLS
7‑12 years of investor relations, client service, with real estate experience preferred with a focus on relationship management.
Undergraduate degree with a focus on finance, economics, real estate and an outstanding academic record.
Proficient in Microsoft Office Suite, with a focus on Excel, PowerPoint & Word.
Juniper Square experience is a plus.
Working knowledge of real estate accounting, investment and financial concepts.
Self‑starter.
Highly organized.
Excellent writer with the ability to convey complex investments in a simple manner.
COMPENSATION & BENEFITS
The Company is prepared to offer a competitive compensation package.
CONTACT INFORMATION
Shine Associates, LLC
45 School Street, Suite 301
Boston, MA 02108
**************************
David Slye, Managing Director
Kelsey Shine, Director
************** / **************
**************************** / *****************************
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$138k-203k yearly est. 5d ago
Global Brand Marketing Senior Lead
Klaviyo Inc. 4.2
Boston, MA job
A leading tech company in Boston is seeking a Senior Lead, Brand Marketing to shape their brand strategy and lead global marketing campaigns. The ideal candidate will have over 10 years of experience in brand marketing, creativity, and strong communication skills. Responsibilities include developing brand strategies, managing agency relationships, and collaborating cross-functionally. The role offers a competitive salary within the range of $148,000 to $222,000 USD, based on experience and skills.
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$148k-222k yearly 4d ago
Senior Solutions Consultant
Openexchange Inc. 3.8
Boston, MA job
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Senior Solutions Consultant
Full Time Boston, MA, US
5 days ago Requisition ID: 1060
The Senior Solutions Consultant at OpenExchange serves as a trusted technical and strategic advisor to customers using OpenExchange's virtual engagement platform. Partnering closely with Sales, Marketing, Product, Delivery and Customer Success, this role helps organizations design, deliver, and optimize high-impact virtual events; from investor communications to enterprise webinars using feature-rich, data-driven technology.
This is a customer-facing, pre-sales role requiring strong consultative skills, technical fluency, and the ability to demonstrate measurable business impact.
ResponsibilitiesTechnical Expertise & Customer Enablement
Serve as a technical resource and product expert for OpenExchange's virtual event tools, guiding customers through feature-rich platforms that include interactive webinars, integrated branding, and audience engagement modules.
Advise customers on best practices for configuring and optimizing event experiences that meet business, branding, and engagement goals.
Event Execution & Optimization
Partner with marketing teams to set up, execute, and analyze virtual events using advanced analytics dashboards, engagement scoring, and automated follow-up campaigns.
Innovate workflows for registration, live polling, networking lounges, and post-event content hubs, ensuring OpenExchange experiences compete with best-in-class virtual event platforms.
Collaborate with Sales to lead discovery sessions and present tailored demos and solution designs that clearly articulate the measurable impact of OpenExchange's event technology.
Translate customer requirements into compelling solution narratives that address engagement, scalability, integrations, and analytics.
Integrations & Data Flow
Support and advise on integrations with CRM and marketing automation platforms, ensuring seamless data flow between virtual events and sales/marketing systems.
Help customers optimize workflows for lead capture, qualification, and follow-up by connecting OpenExchange to their broader martech stack.
Innovation & Market Insight
Monitor industry trends such as AI-driven recommendations, personalized content streams, and hybrid event functionality, bringing insights back to internal teams to help keep OpenExchange on the cutting edge.
Partner with Product and Engineering to provide customer feedback and influence future enhancements.
What You BringExperience & Background
Background in sales engineering, solutions consulting, marketing operations, or virtual event technology.
Experience working closely with Sales and Marketing teams in a SaaS or technology environment.
Technical & Platform Expertise
Deep understanding of webinar and virtual event platform capabilities, including engagement analytics, integrations, branding tools, and audience interaction features.
Hands-on experience with Salesforce, Marketo, Eloqua, HubSpot, and similar platforms-leveraging APIs and integrations for lead management, campaign automation, and real-time event insights.
Knowledge of marketing automation, CRM integrations, and how to optimize workflows that connect virtual event solutions to sales and marketing systems.
Ability to create and manage audience segments, personalized communications, and engagement journeys using platform features and RESTful APIs.
Core Skills
Excellent communication, presentation, and troubleshooting skills.
Strong consultative mindset with the ability to translate technical capabilities into business value.
Passion for building interactive, data-driven event experiences that deliver measurable outcomes.
Why Work With Us
Shape the next generation of virtual events, drawing inspiration from the biggest names in the industry.
Competitive salary, comprehensive benefits, and meaningful growth opportunities.
A collaborative, innovative culture that values new ideas and continuous improvement.
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$97k-136k yearly est. 4d ago
Director, IPO Advisory & Transactions Leader
Cross Country Consulting 4.0
Boston, MA job
A renowned consulting firm in Boston seeks a Director to lead client engagements, focusing on complex transactions like mergers and IPOs. The ideal candidate will have over 15 years in professional services, with a strong background in financial oversight and compliance. You will collaborate with cross-functional teams and mentor junior members while leveraging AI tools to enhance solutions. This role offers a competitive salary between $230,000 and $400,000 per year, along with additional benefits.
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$75k-152k yearly est. 5d ago
Principal Engineer, Enterprise Scalability
Klaviyo Inc. 4.2
Boston, MA job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Be Klaviyo's senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You'll drive platform‑wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment.
What You'll Do
Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets.
Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths.
Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes.
Lead scalability reviews and readiness gates that accelerate-not block-delivery; drive incident deep dives tied to systemic fixes.
Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes.
Integrate AI into scale and resiliency work-from proactive anomaly detection to synthetic load and guided runbooks-so performance improvements stick and incidents don't repeat.
Who You Are
Experience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data.
Technical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns.
AI tools & automation: You apply AI to scale work-profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots-always with explicit guardrails and observability.
Cross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate-not block-delivery; you communicate tradeoffs crisply to execs and engineers.
AI fluency: Curious, adaptable, and proactive in exploring AI that responsibly improves scale outcomes.
Nice to Haves
Scale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly.
High‑impact wins: 2-3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down.
AI‑assisted scale engineering: AI‑driven anomaly detection reduces alert noise while improving signal; generative load testing and copilot runbooks are used in release/readiness checks for the top critical services; time‑to‑isolate regressions drops 20-30%.
Success in 6-12 Months
Company‑wide scale scorecard in place; 2-3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Get to Know Klaviyo
Base Pay Range For US Locations:
$248,000 - $372,000 USD
We're Klaviyo (pronounced-vee-oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.
You can find our Job Applicant Privacy Notice here and here (FR).
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$112k-161k yearly est. 2d ago
Strategic Leader, Disability & Refugee Services
Medium 4.0
Boston, MA job
A nonprofit organization in Boston seeks a Vice President of Disability and Refugee Services to oversee programs targeting individuals with disabilities and refugees. This leadership role requires a commitment to empowering diverse communities through strategic planning, service development, and effective collaboration across stakeholders. The ideal candidate will possess strong leadership skills, a deep understanding of relevant policies, and a proven ability to build relationships while enhancing program visibility. The compensation is competitive, aligning with experience.
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$65k-104k yearly est. 4d ago
Head of Customer Success & Support - Scale Post-Sales Impact
Onramp Technology, Inc. 2.8
Boston, MA job
A leading SaaS company in Boston is looking for a Head of Customer Success and Support. This role involves managing the customer success and support teams and leading post-sales strategies to enhance customer satisfaction and retention. Ideal candidates will have experience in B2B SaaS, strong leadership skills, and the ability to influence and communicate effectively with executive stakeholders. Competitive compensation, including equity and benefits, is offered.
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$138k-213k yearly est. 3d ago
Prospect Research & Strategic Insights Leader
Northeastern University 4.5
Boston, MA job
A leading research university in Boston is seeking a Director of Prospect Research to manage prospect identification and research teams. The role requires a minimum of 7 years in prospect research and 3 years in management. Strong interpersonal and critical thinking skills are essential. This position provides a competitive salary range from $86,490 to $122,163.75 and includes comprehensive benefits.
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$86.5k-122.2k yearly 1d ago
Staff SRE - Hybrid Cloud Data Center & Reliability
Pathai 4.3
Boston, MA job
A leading healthcare technology company based in Boston is seeking a Staff Site Reliability Engineer. This role focuses on designing, building, and operating a hybrid cloud environment. Candidates should have over 8 years of experience, strong automation skills, and a solid background in infrastructure management. Responsibilities include implementing SRE best practices, managing critical production infrastructure, and ensuring reliability in cloud environments. The position offers opportunities for intellectual growth and a collaborative environment.
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$94k-136k yearly est. 5d ago
Director of Finance
Onramp 2.8
Boston, MA job
OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we're redefining how companies bring new customers online.
OnRamp is hiring a Director of Finance to own financial planning, modeling, and financial operations as we scale. Reporting directly to the CFO, this role will be responsible for how the company plans, measures, and runs the business financially - from forward‑looking projections to day‑to‑day accounting and close.
This high‑impact role is ideal for a builder: someone excited to modernize, automate, and design a best‑in‑class finance function using modern tools (including Ramp, Rippling, and AI‑driven workflows). You will have the opportunity to build a modern, automated finance function from the ground up with real ownership over financial planning, operations, and systems.
What You'll Do
Financial Planning & FP&A
Own and maintain the company's financial model, including multi‑year projections, scenario analysis, and sensitivity modeling
Lead budgeting, forecasting, variance analysis, and performance reporting
Partner with the CFO and leadership team on strategic planning, headcount modeling, and capital allocation
Prepare financial materials for executives, board meetings, and investors
Support fundraising efforts, including deck construction, diligence materials, investor analysis, and narrative support
Financial Operations & Accounting
Oversee all accounting functions, including monthly/quarterly close, AR/AP, payroll, reconciliations, and journal entries
Ensure compliance with GAAP and tax regulations
Prepare accurate and timely financial statements and investor deliverables
Manage relationships with auditors, tax advisors, and external finance partners
Own treasury management, including cash forecasting, liquidity planning, and optimization of the cash conversion cycle
Be hands‑on with accounting and close processes initially, with ownership to design a scalable future‑state
Systems, Automation & Process Building
Build and manage financial systems, controls, and reporting processes
Design and implement automated workflows using modern finance tools (e.g., Ramp, Rippling, and emerging AI tooling)
Identify and execute opportunities to streamline, automate, and improve financial workflows
Serve as the internal owner and expert for the finance technology stack
Team & Function Building
Help define the roadmap for future finance and accounting hires
Contribute to the long‑term evolution of the finance function, with growth potential into a VP‑level role
About You
6+ years of finance and/or accounting experience
Strong FP&A background with experience owning financial models and projections
Solid understanding of GAAP and accounting fundamentals; comfortable preparing journal entries and managing close processes
Startup or high‑growth company experience preferred
Known as the “go‑to” person for finance systems (e.g., QuickBooks, Ramp/Brex, bank feeds, reporting tools)
Excited by modern finance tooling and eager to pilot new systems, including AI‑driven automation
Builder mindset with strong attention to detail and analytical skills
CPA or public accounting experience is a plus, but not required
Why OnRamp
Work directly with enterprise and mid‑market clients, including Fortune 15 companies
Join a high‑growth SaaS company that just raised its $15M Series A led by top investors
Be part of a collaborative, ownership‑driven culture
Highly competitive cash compensation, equity, and benefits
Boston‑based, 3+ days a week in‑office
OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know.
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$105k-166k yearly est. 5d ago
Client Service Specialist
Blank Label 3.7
Boston, MA job
Who is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit.
We were founded in 2010 as an online custom shirt maker, and since then we've made more than 60,000 custom shirts online.
In 2013 we opened our first pattern room in Boston, and started to expand our product line from shirts to suiting and suiting separates, chinos, and top coats. By the next year, we won the award for Best Suit in Boston 2014. Today we now have scarves, shorts, trench coats, tuxedos - and the list keeps growing.
In a world where brands tell us we need to be everything other than ourselves, we exist to help people feel good about themselves, because that enables them to be something greater. We believe that through the quality, fit, and ease of our experience, as well as the service we provide in our Pattern Rooms, we can transform every man's closet, shopping experience, and level of self confidence.
We pride ourselves on making every experience from the first appointment in our Pattern-Room to reordering garments online as simple and convenient as possible through consistent and replicable fit that is saved for every client. With a staff of talented Menswear Specialists to curate fabrics and styles, a client can trust that all the work (and stress) of off-the-rack shopping will be eliminated.
We're not trying to give clients reasons to love shopping - we're giving them reasons to love Blank Label. And, more importantly, to love how they look in their clothes.
Being a Menswear Specialist
Role: The Menswear Specialists on our team are on the frontlines, representing our brand and providing the service we want all of our clients to receive during every shopping experience with us. They blend an expertise in fit, styling, and "clientelling" to create a relationship where every gentlemen shopping with Blank Label feels more comfortable and confident every time they walk into and out of our pattern rooms. We serve many types of clients, ranging from office up-and-comers to high-powered professionals who all deserve the attentive and high-touch shopping experience custom can give them. Our Menswear Specialists are the best at what they do and will transform the way men think about the fit of their clothing and they way they buy it. We put a lot of resources into making sure a Menswear Specialist will succeed and we will do whatever it takes to get you to a place of feeling confident and flourishing on our team, but we expect you to work with character, drive, and professionalism so we can all get there together.
We are looking for an individual who:
Values amazing customer service and is willing to exceed expectations for their clients
Can create and reach goals, keeping themselves accountable to their day-to-day and career goals
Thrives in a fast-paced and ever-changing environment and can adapt quickly to said environment
Loves working on a team and can be a dependable teammate for every member of the company
Has an interest in fashion and style and stays up-to-date with the industry to better themselves and the team by expanding his/her own knowledge as well as the company's
Feels comfortable receiving feedback and immediately actioning on that feedback, as well as giving it to peers to help others grow
Can dot every i and cross every t, making sure to not let anything or anyone slip through the cracks
A willingness to work hard in a start-up environment
Responsibilities: A Menswear Specialist will have a full day of client bookings for first time and returning clients who they will fit, style, and assist in any way needed. They will maintain a high level of service for each client inside and outside of the pattern room, through personal service in-person and via email. Each Menswear Specialist will maintain a book of clients, reaching out to update on orders, new styles etc. to create a lasting relationship.
Maintain a schedule of hours with 4+ bookings with clients per day
Maintain a CRM with up-to-date client information including style preferences, fit preferences, sizing, order history, and communication
Proactively reach out to client book with new styles, fabrics, or products they would be/are interested in to hit sales goals
Take client through experience of first fit for any garment category to best fit and make sure all orders from then on are accurate
Communicate with tailors and operations team to make sure every step of clients process is completed correctly and within the designated timeline
Maintain clean and presentable pattern room space to make sure we are bringing clients into a space we are proud to work in
Application Requirements
Minimum of high school degree required, college degree a plus
Retail, office, and/or internship experience required
Leadership, analytical, and interpersonal skills
Engaging and welcoming personality
Excellent written and communicative skills (both phone and email)
Humble attitude, eye for detail, and ability to drive results and hit goals
Flexible work schedule
Proficiency in Microsoft software (word, powerpoint, excel) and ease at learning other systems
To Apply:
Please include the following:
1. Compensation expectations (or at last position)
2. Link to your LinkedIn profile
3. What brands do you most admire, why?
4. Your proudest achievement
$40k-57k yearly est. 2d ago
Director of Engineering, Mobile Channels
Klaviyo Inc. 4.2
Boston, MA job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Director of Engineering - Mobile Channels
About the Team
We're the Mobile Channels team at Klaviyo - the group behind one of our most powerful growth engines: SMS. We build systems that power billions of customer interactions, helping brands connect through timely, personalized mobile experiences.
Our work spans product development, messaging infrastructure, and AI-driven optimization. We partner closely with Product, Design, Marketing, Sales, and Support to deliver performance and innovation at global scale. Based in Boston, this team sits at the intersection of Klaviyo's AI-first strategy and our mission to make every customer connection smarter.
About the Role
You'll lead the engineering organization behind Klaviyo's Mobile Channels business - a cornerstone of our omnichannel platform and a significant revenue line. You'll own revenue responsibility for the SMS product line: aligning system architecture & reliability with innovation & business goals.
In this role, you'll partner with senior leaders across Product, Design, and GTM to define how Klaviyo continues to lead the market in mobile messaging. You'll shape the strategy, build the systems, and grow the teams that keep Klaviyo ahead. This role is intense and rewarding - perfect for a leader who thrives in motion, raises the bar for excellence, and finds purpose in building teams that scale impact globally.
How You'll Make an Impact:
Own Klaviyo's SMS product line - driving revenue growth, gross margin, and reliability at global scale.
Partner with Product, Design, and GTM to define the vision for mobile within Klaviyo's omnichannel platform.
Lead and develop a world‑class engineering organization across several specialist teams, grounded in accountability, curiosity, and technical excellence.
Drive innovation that deepens our competitive moat - leveraging Klaviyo's unique data advantage, AI capabilities, and cross‑channel orchestration.
Architect for enterprise‑scale reliability, security, and compliance across diverse global markets.
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
You give and receive meaningful feedback, focusing on empathy, curiosity, and growth.
What We're Looking For:
You're an experienced engineering leader who has owned a full line of business - balancing technical strategy with commercial outcomes.
You think like a product leader - connecting technical decisions to customer and business impact.
You communicate clearly, collaborate deeply, and know how to align diverse teams around a shared goal.
You've led large, distributed engineering organizations and built systems for enterprise customers 10-100x larger than today's base.
You're energized by high standards and meaningful challenges - the kind that push you and your team to grow faster.
You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our U.S. locations. The base salary offered for this position is determined by several factors, including the applicant's job‑related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$248,000 - $372,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay‑vee‑oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
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$248k-372k yearly 4d ago
Senior Virtual Events Solutions Architect
Openexchange Inc. 3.8
Boston, MA job
A leading virtual events company in Boston seeks a Senior Solutions Consultant to serve as a trusted advisor to customers using its platform. This role involves collaborating with Sales and Marketing teams to enhance virtual event experiences and requires expertise in webinar technologies. The ideal candidate has a background in sales engineering or solutions consulting, with excellent communication skills and a passion for building data-driven engagements. Competitive salary and benefits are offered, fostering a collaborative culture.
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A pioneering neuroscience company based in Boston, MA is seeking a firmware developer to create embedded solutions for advanced brain stimulation devices. The ideal candidate will have a strong background in C programming, experience with BLE protocols, and a passion for building innovative healthcare technologies. The role offers comprehensive benefits, including health insurance and stock options.
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$109k-140k yearly est. 5d ago
Ice Hockey Referee | Part-Time | Mullins Center
Oak View Group 3.9
Amherst, MA job
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
We are seeking Ice Hockey Referees who will be responsible for ensuring fair play, safety, and adherence to the rules of the game during hockey matches. They are responsible for making impartial decisions, enforcing penalties, and maintaining control over the game to ensure a safe and enjoyable experience for all participants.
This role will pay an hourly rate of $20.00-$25.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
Responsibilities
Arrive before the game and be fully dressed and on the rink at the scheduled start time.
Officiate hockey games in accordance with established rules and regulations from start to finish Each game is officiated by two hockey referees and one scorekeeper.
Check the nets and playing surface for pucks before the start of any game.
Inspect and ensure player equipment before the game to ensure it complies with safety standards
Wear an official hockey referee jersey, solid black pants (not tucked into skates), and a HECC approved helmet without a cage. (Visor or No Visor is allowed).
Manage the pace of the game, ensuring that it flows smoothly and without unnecessary delays.
Maintain control over confrontations and altercations between players.
Resolve disputes and conflicts between players, coaches, and other team officials in a fair and professional manner.
Assess and administer penalties to players) that commit infractions stated in the Rulebook applied.
Keep track of penalty time and ensure players serve their penalties appropriately.
Fill out a suspension form with a clear, detailed, and legible description of the incident that occurs and ensure all officials sign the form.
Have a full understanding of the Rulebook and apply the rules in the games officiated.
Make impartial and quick decisions on issues such as goals, penalties, and offside plays.
Consult with fellow officials when necessary to reach accurate decisions.
Communicate with players, coaches, and team captains to address concerns, provide explanations for calls, and maintain a respectful environment on the ice.
Address any safety concerns regarding player equipment promptly.
Help scorekeepers if necessary and ensure the scorekeepers are paying attention to the game. Act professionally on and off the rink when engaging with customers.
Qualifications
Required Skills/Abilities:
Excellent communication and interpersonal skills.
Ability to make quick and accurate decisions under pressure.
Neutrality and the ability to remain impartial in the face of intense competition.
Education and Experience:
High school diploma or equivalent.
Entry level up to one-year of related experience preferred.
Previous hockey experience preferred, but not required.
Knowledge of hockey rules and regulations.
Prior experience as a hockey referee is preferred but not required.
Physical Requirements:
Physical fitness and stamina to keep up with the fast-paced nature of the game.
Standing for prolonged periods
Able to Skate forwards and backwards while keeping an eye on play.
Raising Arm to Call Penalties.
Blowing a whistle loudly.
Irregular working hours, including evenings, weekends, and holidays, are common during the hockey season.
Good vision and hearing to track the action of the games.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$20-25 hourly Auto-Apply 23d ago
Marketing and Promotions Specialist, Pick6
Draftkings 4.0
Boston, MA job
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
We're looking for a Specialist to join the Marketing and Promotions Team supporting Pick6, a Fantasy Sports vertical. In this role, you'll serve as the subject matter expert for promotional strategy and offer automation across key customer segments. You'll collaborate closely with Analytics, CRM, and Product teams to design and execute offer strategies that enhance the customer experience and drive activation, retention, and long-term engagement.
What you'll do as Marketing & Promotions Specialist
Own the strategy and testing roadmap for promotional reinvestment, optimizing offer selection, targeting, and generosity to drive engagement and revenue across key customer cohorts.
Partner with Analytics and CRM to drive data-informed promotion strategies and automate personalized offers and communications at scale.
Partner with Product and Engineering teams to generate new promotional mechanics and user experience enhancements, creating business cases to justify endeavors.
Develop and deliver clear, actionable frameworks, performance updates, and recommendations to senior leadership, ensuring visibility into results and opportunities to improve Pick6 performance.
Execute daily promotional offerings in tandem with Operations and Marketing teams, using promotional tools to create offers and conducting robust quality assurance.
Partner with Revenue Operations, Customer Experience, Fraud, and Risk teams to adapt promotional strategies based on real-time performance trends and customer feedback.
What you'll bring
At least 4 years in Gaming or Consumer Tech roles with significant online and mobile volume.
Excellent communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously.
Strong analytical skills, with comfort designing A/B test frameworks and the ability to interpret and communicate results and adapt strategy accordingly based on findings.
Experience with SQL/Snowflake and data visualization tools like Tableau.
The ability to work through ambiguity to uncover new insights and shape best practices.
Prior experience with forecasting or owning and maintaining a marketing budget is a plus.
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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$37k-68k yearly est. Auto-Apply 17d ago
Revenue Enablement Director - SaaS Growth & Strategy
Validity 4.5
Boston, MA job
A growing SaaS company in Boston is looking for a Revenue Enablement Director/Senior Manager to drive improvements in sales performance and commercial effectiveness. You will lead the enablement function, manage operations, and collaborate with C-suite leaders to align strategies with revenue goals. The ideal candidate has over 11 years of experience in SaaS environments and a strong track record in team leadership and strategic planning, working in a hybrid office setting three days a week.
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$87k-113k yearly est. 2d ago
Chief Disability & Refugee Services Officer
Medium 4.0
Boston, MA job
A nonprofit organization in Boston is seeking a Vice President of Disability and Refugee Services to oversee program delivery. The role includes workforce development management, strategic planning, and team leadership. Ideal candidates possess a bachelor's degree, strong leadership qualities, and 7+ years in relevant services. Join a diverse team committed to empowering individuals and improving community services.
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