REMOTE Director, Service Management, Experian Consumer Services

Experian
Remote or Costa Mesa, CA
Experian's Consumer Services is looking for a Director, Service Management to lead our Service Management, Service Desk, and Portfolio Tools teams! This individual is responsible for managing the ITIL processes of Incident, Problem, and Change Management as well as the development of the supporting ITIL tool stack.

* The Director, IT Service Management will provide strategic leadership and oversight of ITIL Service Management disciplines, practices, and tools adopted across the ECS IT organization. The Director will manage both a team of Service Managers and a team that supports Service Management Tools and Platforms.

* Oversee ITIL service operations and transitions activities, including incident management, problem management, and change management
* Help articulate and execute a strategy for service management related communications
* Enable continual service improvement through the effective use of metrics in support of key performance indicators, as well as critical success factors used to manage service delivery
* IT Service Management Tools and Reporting, including the analysis, implementation, and system administration of enterprise ITSM and Project Management tools
* Design and provisioning of self-service, ad-hoc, and standardized reports for management support
* Pro-actively identify operational issues and trends
* Expedites resolution working directly with Service Providers
* Drives investigations across Experian Business Units and 3rd Parties to identify the root cause of Problems, mitigating actions, and service improvement initiatives (Including People, Process and Technology elements)
* Ensure that the Service Level Agreements are respected
* Monitors the effectiveness of error control and makes recommendations for improvements
* Follow up on issues and progress with Problem Owners where necessary
* Demonstrates analytical and systematic approach to Problem-solving
* Ability to absorb rapidly new technical information and apply it effectively

Qualifications

* Bachelors Degree or relevant work experience to include progressively responsible leadership roles
* Experience driving organizational change through facilitation and consensus-building
* Experience implementing cross-functional process improvements with aptitude for business or process design
* Excellent verbal, written, presentation communication skills
* Proven ability to communicate and collaborate effectively with people at all organizational levels as well as partner clients
* Demonstrated success in staff management, hiring, mentoring, coaching, performance management, professional development and workflow design
* ITIL v3 or v4 Foundations certification desired
* ITIL intermediate (or higher) certifications strongly preferred
* Proven experience in working in, and basic management of, diverse and geographically dispersed teams
* Excellent judgment, tact, and decision-making ability
* Coordination skills: managing complex IT technical investigations

Perks

* Experian offers flexible benefits and compensation packages that allow our employees to make choices that fit their individual lifestyles. Some of the benefits that we provide for full-time employees include the following:
* Medical, Dental, Vision and Life Insurance
* Competitive pay and comprehensive benefits package, with a bonus target of 20%
* Minimum 20 days flexible time off, additional sick time, plus 12 paid holidays
* 401K and company matching

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to pass a background check, including drug screen, and be fully vaccinated for COVID-19.

REMOTE Senior CRM Delivery Manager, Partner Experience, Experian Consumer Services

Experian
Remote or Costa Mesa, CA
The CRM Delivery Manager will provide day-to-day guidance and leadership of our Experian Partner Solutions (EPS) technical development and support team. You will collaborate with internal and vendor teams to implement best-in-class solutions for a global multi-site, multi-business line, partner-facing solutions integrated with other parts of the Experian enterprise. You'll oversee development, configuration, integration, and functional workstreams. This role is more than just a technical engineering management role. The ideal candidate will be a true "Solution Consultant", challenging the status quo, providing new and innovative ways to solve complex business problems.

Experian Consumer Services provides credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach. This group is divided into two divisions; the Direct-to-Consumer team provides these solutions directly to consumers while the Partner Solutions team empowers companies to provide these solutions to their consumers.

Whether it is directly through our websites or via one of our partners, over-consumers now have access to valuable credit education and identity protection solutions that help them protect their personal information. We are also the leader in Global Data Breach services, helping businesses for over 15 years.
What you'll be doing

* Build and manage your developer and support team. Local and global staffing options are available.
* Manage internal and vendor engagements to deliver complex highly visible enterprise initiatives.
* Provide thought leadership in design for best-in-class solutions.
* Manage complex integrations with multiple cloud and premise-based technologies.
* Running workshops, working closely with the Business teams, and being able to talk about trade-offs e.g. configuration vs. code.
* Map functional requirements to application features and functionality.
* Mentor team members in CRM Digital Experience technologies, integrations, and best practices.
* Oversee vendor and internal team code reviews.
* Be the application SME for the global deployment, educating the organization on application capabilities now and planned.
* Understand the product application roadmap, proactively planning for enhanced Business capability.

Qualifications

* Minimum 3 years experience working in a software engineering leadership capacity.
* Previous CRM development experience on an enterprise CRM Digital Experience Platform (DXP). (Salesforce/Adobe/Acquia/Liferay).
* Experience in developing a customer/partner-facing application portal is strongly preferred.
* Basic understanding of IT development tools including, Visualforce, Java, APIs, Web Services, IIS.
* Demonstrated experience leading medium to large scale DXP CRM implementations.
* Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision.
* Strategist. Understand the business and offer technology solutions to solve complex problems.
* Ability to manage and partner with teams in multiple countries.
* Experience with Agile methodologies.

Perks

* Four weeks of vacation to start, five sick days and two volunteer days (plus twelve paid holidays)
* Competitive pay and comprehensive benefits package, with a bonus target of 20%
* Flexible work schedule

Additional Information

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to pass a background check, including drug screen, and be fully vaccinated for COVID-19.

Software Development Engineer II - Experian Health - This role is remote and can work from anywhere in the U.S.!

Experian
Remote or Franklin, TN
Ideal candidate must be self-motivated with a proven track record building high quality, scalable web applications and APIs.
* Collaborates with peers to develop web applications, prototypes, and multimedia presentations.
* Develop, tests, documents and deploys web applications.
* Performs support and maintenance for web applications.
* Collaborates with external teams in the development of shared reusable component libraries.
* Provides time estimates and status reports for web application development projects.
* Performs support and maintenance of web applications.
* Participates in code reviews to ensure products are held to high standards and in adherence to style guides.
* Other duties as required

Qualifications

* Bachelor's degree in computer science/related field or equivalent experience
* 3-5+ years developing web applications utilizing C#, ASP.NET MVC, jQuery, JavaScript, CSS, HTML, and React
* 3+ years hands on experience with Microsoft SQL Server and SQL
* 2+ years hands on experience with Entity Framework or other ORM technologies
* Experience with REST based API development with XML/JSON
* Experience with Knockout or Angular
* Strong working knowledge of CSS
* Ability to determine root cause analysis and resolution of complex performance/stability related issues
* Ability to work with peers in a highly collaborative, fast-paced environment
* Strong ability to learn quickly and adapt to change
* Strong listening, detail-oriented thinking, and creative problem-solving skills
* Experience working within an Agile/Scrum/Kanban/Lean environment
* Healthcare industry experience is desired

Additional Information

Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

All your information will be kept confidential according to EEO guidelines. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner.

The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

EOE including Disability/Veterans

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Senior Software Engineer - Experian Consumer Services (Remote)

Experian
Remote or Costa Mesa, CA
What you'll be doing:

* Work closely with the development team to deliver on-time, on budget, high value projects.
* Ensure the design and development of technology solutions properly fulfills all business requirements, achieves desired objectives and fulfills return on investment goals.
* Work closely with development team to ensure disciplines are followed, project schedules, risks and issues are effectively managed, and project stakeholders receive regular communications.
* Anticipate change management requirements and ensure effective solution adoption by ensuring appropriate knowledge transfer, training and deployment readiness.

Qualifications

What your background looks like:

* 5+ years working experience in software development.
* Computer Science Degree or equivalent.
* Strong background in API tier and middle tier development utilizing ASP.Net Core/ C#.
* Experience with Microsoft .NET, ASP.NET MVC, API, ASP.NET Core technologies.
* Experience with cloud development on the Amazon Web Services (AWS) platform with services including API Gateway, Lambda, EC2, ECS, SQS, SNS, Fargate, Dynamo DB and Aurora DB.
* Strong knowledge of architecture and design fundamentals with design patterns, data structures and application scalability/reliability.
* Experience with object oriented and multithreaded programming including concurrency control.
* Strong background in database design concepts and data modeling.
* Strong problem-solving skills of different complexities required.
* Intrinsic passion to learn new technologies and pursue self-development.
* Ability to comprehend and implement detailed project specifications as well as adapt to various technologies and simultaneously work on multiple projects.
* Excellent proactive communications and planning skills.
* Ability to communicate and collaborate well with team members and cross functional teams on product features and technical designs.

Perks

* During this pandemic, all Experian employees are working remotely. Once it's safe to do so, we'll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
* 20 days' of vacation accrual annually, five sick days and two volunteer days (plus eleven paid holidays).
* Competitive pay and comprehensive benefits package, with a bonus target of 15%.
* Flexible work schedule and relaxed dress code.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Talent Acquisition Partner (REMOTE)

Experian
Remote or Costa Mesa, CA
About us, but we'll be brief

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been name in the 100 "World's Most Innovative Companies" by Forbes Magazine.

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been name in the 100 "World's Most Innovative Companies" by Forbes Magazine.

What you'll be doing

In this role you'll partner with hiring managers to understand their objectives, assess their hiring needs, develop selection criteria, create recruitment strategies and manage searches through the recruitment life cycle. You'll really have two sets of clients, your candidates and your hiring managers. You'll need to ensure great lines of communication with both to be successful.

Experian recognizes Talent Acquisition as a key strategic priority for the business. A critical part of recruitment is identifying the 'best quality' candidates in the marketplace. This role will be supported with high quality recruitment technology, investment in training and development and a commitment to being part of a culture that is dynamic, successful, and fun.

• Provide consultation to hiring managers for final selection of candidates and develop offer recommendations using tools and guidelines • Partner with other members of the Talent Acquisition team develop and implement innovative search techniques to meet and exceed the requirements of the business. • Work collaboratively with other areas of human resources to ensure recruiting objectives are achieved. • Act independently to proactively identify problem areas impeding the success of a search and create/implement solutions to resolve. • Act as a mentor by collaborating with others on the team sharing best practices • Ensure organizational compliance with laws and regulations related to recruiting

What your background looks like

• 3+ years of full cycle, high-volume recruiting experience in an agency, start-up or corporate environment.• Experience recruiting for technical roles including software engineering and development.• Proven track record of hitting hiring goals and fostering strong partnerships with hiring managers and candidates.• Exceptional communication skills, both written and verbal. In fact, at times you'll feel a bit like a Copywriter as you'll be upscaling job descriptions and writing engaging messages to candidates.• Experience working in LinkedIn Recruiter, Applicant Tracking Systems, Talent CRMs and multiple online collaboration tools.• High degree of flexibility in a demanding, fast-paced and frequently changing environment.

Perks

• This person can work remotely full-time, or can choose to work out of an Experian office.• Competitive benefits package, including an annual bonus opportunity.

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian U.S. employees are required to pass a background check, including drug screen, and be fully vaccinated for COVID-19.

Sr. Marketing Data Analyst -Experian Consumer Services - Remote

Experian
Remote or Costa Mesa, CA
Experian Consumer Services is seeking a Senior Marketing Data Analyst to join our team!

About us, but we'll be brief

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

Experian Consumer Services is seeking a strong Senior Analyst to help deliver in-depth analyses to influence numerous aspects of the company's business performance. This person will serve as a key business advisor to senior business decision makers by extracting the appropriate data then translating analytic insights into concrete business building initiatives. This position will have a focus on acquisition marketing channels and business performance, which includes preparing reports/dashboards, gathering and analyzing data, ad-hoc analyses of marketing (specifically the broadcast channel) and product acquisition projects and pro-active identification of actionable optimization opportunities. Interacting with multiple areas of the business including Integrated Marketing, Product, UX, Creative, Finance, Technology and Business Operations.

The candidate will be a strategic thinker with technical expertise around data, reporting and analytical approaches and how they can be applied to improve business decision-making and outcomes. This position is a pro-active partner with Broadcast and media buying teams and is expected to excel in an environment where data collection, creative solutioning, exploration of opportunity and delivery of insight is an expected function of the position.

This is a hands-on analytical role in a fast-paced environment.

What you'll be doing

+ Extract the appropriate data from the data warehouse, synthesize the data finding insights into online behaviors and identify opportunities to maximize optimal acquisition spend.

+ Evaluate and analyze comprehensive member activity from marketing traffic sources. Such as on-site engagement behavior, acquisition rates, communication touch points, billing persistency and correlate with member retention and revenue to provide actionable insight to business leaders.

+ Lead weekly high-level analysis for broadcast/creative stakeholders around traffic/audience forecasting, growth and engagement, and strategies and tactics to drive Broadcast and marketing growth.

+ Use analytical methods to identify and analyze trends, patterns, and relationships in the data provide answers to acquisition and engagement quality. Provide actionable insights from analyses to positively impact spend efficiency and revenue.

+ Leverage analytical tools to understand end-to-end customer behavior from marketing sources and conduct pathing analysis to optimize customer experience, e.g. website and app user behavior, email engagement, conversion analysis, and marketing effectiveness.

+ Assist with forecasting traffic trends, orders, marketing spend and company revenue.

+ Deliver quick turnarounds on dashboards, identify trends and/or issues within data sets, and make recommendations to influence business decisions and investments.

+ Collaborate with cross-functional teams to develop and implement a high-quality infrastructure of quantitative data to track and collect pertinent data to answer complex business questions and improve acquisition performance.

+ Present analytical results and insights to business partners to answer strategic questions and influence business decisions.

What your background looks like:

+ 5+ years of experience in business analytics, forecasting or business planning with emphasis on analytical modeling, quantitative reasoning and metrics reporting preferably from an internet environment.

+ Strong knowledge of relational database theory and proficient in writing and understanding complex SQL code.

+ Experience with Business Intelligence tools (Tableau, Alteryx) and real time dashboard development.

+ Demonstrate understanding and experience with relational data sets, data warehouses, data mining and data analysis techniques.

+ Strong analytical thinker with the capacity to provide insight into online behaviors, activities and identify opportunities to optimize the online experience.

+ Experience with statistical/financial analysis, budgeting and spend strategy exercises.

+ Ability to uncover trends and spot anomalies.

+ Excellent oral and written communication skills with the ability to effectively interact with all levels within the organization.

+ Compelling communication and influencing skills and participation in winning the support of management and influence the course of major strategic decisions.

+ Strong organizational skills and the ability to effectively multi-task and prioritize in deadline-driven atmosphere.

+ Analytical thinker, flexible problem solver and team player with ability to multi-task several priorities simultaneously.

+ Must be an individual with high integrity and strong work ethic.

+ Bachelor's degree in quantitative discipline, e.g. Mathematics, Statistics, Economics or related field

Expertise with the following applications:

+ Strong knowledge of SQL and understanding of cloud data warehousing

+ Data visualization tools (e.g. Tableau)

+ Web Analytics tools (e.g. Adobe Analytics, Google Analytics Premium) - familiar with

+ Microsoft Excel and PowerPoint

+ Reporting automation tools (e.g. Alteryx) - nice to have

Demonstrated understanding of the following concepts as they relate to web analysis:

+ Traffic metrics

+ Broadcast measurement-Audiences, Impressions, Airings, Cost

+ Funnel performance

+ Marketing demands

+ Familiarity with app analytics

+ Pathing behavior

+ Segmentation

+ Data-driven analytical thinking

Perks

+ During this pandemic, all Experian employees are working remotely. Once it's safe to do so, we'll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.

+ Annual accrual of 15 vacation days, five (5) sick days and two (2) volunteer days (plus 11 eleven paid holidays)

+ Competitive pay and comprehensive benefits package, with a bonus target of 15%

+ Flexible work schedule and relaxed dress code

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

REMOTE AWS AI/ML Data Engineer, Experian Consumer Services

Experian
Remote or Costa Mesa, CA
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

New and emerging technologies such as artificial intelligence (AI) and Machine Learning (ML) are helping Experian Consumer Services (ECS) deliver insightful and personalized experiences for our customers, drive greater operational efficiency, and better manage risk. The Data Engineer team at ECS is scaling its Machine Learning (ML) Platform that enables end-to-end solutions for the business to build and deploy their ML models. We are looking for a highly motivated and experienced ML / Data Engineer to focus on commercializing several new products utilizing Machine Learning (ML). The ideal candidate should have experience in building data pipelines with AWS Cloud technology, and hands-on experience with data transformation, feature extraction/feature definition, data validation, model deployment/monitoring/optimization/lifecycle management, etc.
Responsibilities:

+ Build and maintain data pipelines with timely and quality from internal databases to the data lake

+ Process and clean large datasets into a format suitable for machine learning

+ Recommend improvements and modifications to exist data and ETL pipelines

+ Collaborate with Architect, BI, other Data Engineers and Data Scientists to drive efficiencies for their work

+ Communicate with technical and business teams about data engineering solutions

+ Deploy machine-learning models to production and monitor them over time

+ Familiarize with the state-of-the-art MLOps technologies and apply them to deliver business values

+ Improve, manage, and teach standards for code maintainability and performance in code submitted and reviewed

+ BS or MS (preferred) in Computer Science or a related field

+ 3+ years hands-on experience deploying production quality code

+ Demonstrably deep understanding of SQL and analytical data warehouses

+ Strong data modeling skills

+ Hands-on experience implementing ETL (or ELT) best practices at scale

+ Hands-on experience with data pipeline tools

+ Professional experience using Python for data processing

+ Knowledge of and experience with data-related Python packages

+ Experience with software engineering best practices like version control and using GitHub

+ Experience with AWS cloud environments

+ working experience with Amazon Kinesis, Apache Kafka, Apache Spark, Amazon Sagemaker, Amazon EMR, Amazon Glue, Redshift and Anthena

+ Advanced working SQL knowledge and experience working with relational databases.

+ Proven capability of working with both technical and business stakeholders

+ Excellent written, oral communication, and analytical skills

+ Experience with modern software development practices and tools

+ Ability to work in a fast paced environment and to be an outstanding team player

+ Ability to learn new frameworks and environments

+ Adept at asking for help when needed

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

REMOTE Business Analyst Expert

Experian
Remote or Costa Mesa, CA
About us, but we'll be brief

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to Work For. In addition, for the last five years we've been name in the top 100 "World's Most Innovative Companies" by Forbes Magazine.

What you'll be doing

This position is for a highly seasoned professional who has extensive experience working on "batch" consumer-related credit bureau projects involving prescreen, account review, and archive related products and processes. Responsibilities will include assessing client business requirements, consulting industry best practices, offering creative solutions, and positioning company products and solutions. This role also includes acting as the primary technical liaison for the client, applying advanced skills in area of specialization to solve a wide range of difficult problems, identifying project and/or process efficiencies, and coaching and mentoring junior staff.

The individual will drive programs from initial high level concept review through implementation including phases such as planning, business analysis, requirements definition, design, implementation, and execution. In addition, will ensure each project completion is in accordance with FCRA laws and regulations and in line with company business and compliance rules.

To be successful, this individual must establish, build, and leverage partnerships across multiple business units to configure innovative solutions that drive client engagement and promote internal synergy. They must be able to work with various levels of management and resolve conflict by building consensus through thoughtful discussions with leadership.

Responsibilities:

+ Provides technical consultation and expertise in the design and implementation of client programs.

+ Acts as primary technical liaison for the client, sales teams and other internal personnel in pre-sales consulting and project execution.

+ Assesses client business requirements, positions company products and solutions. Identifies new business opportunities and shares information with internal and external clients.

+ Identifies project and/or process issues and implements solutions to ensure adherence to deadlines and specifications. Recommends systemic modifications to improve processing efficiency.

+ Supports other team members by reviewing programs and documentation and making technical adjustments as necessary.

+ Mentors and trains new team members. Advises other team members regarding complicated project issues.

+ Works on problems of diverse scope. Uses generally defined practices and policies to obtain solutions.

+ Works under minimal supervision. Normally receives no instruction on routine work, general instructions on new assignments.

+ Applies advanced skills in area of specialization to solve a wide range of difficult problems. Duties and tasks are varied and moderate to highly complex.

+ Critiques customer specifications. Develops and executes project plans including program flows.

+ Develops mail population segments to meet customer marketing strategies.

+ Assesses and selects appropriate resources for program delivery.

+ Makes technical decisions on project direction and program processing using modeling specifications and techniques with advanced decision tree segmentation.

+ Serves as project manager for program scheduling, operational personnel and departments.

+ Conducts final quality analysis on programs, reviewing accuracy of output.

+ Manages multiple accounts and programs simultaneously.

What your background looks like

+ Bachelor's degree or equivalent experience preferred

+ 10+ years related credit bureau experience.

+ Strong knowledge of systems capabilities, software platforms and processes.

+ Extensive knowledge of database management concepts and principles.

+ Strong knowledge of PC office software and segmentation tools.

+ Excellent verbal and written communication skills.

+ Excellent analytical and problem-solving skills.

+ Excellent organizational and project management skills.

+ Clear understanding of FCRA laws, regulations, and related acts.

+ Excellent customer service skills.

+ Extensive knowledge of Prescreen, Account Review, Archive, Firm Offer of Credit, FCRA, Portfolio Scoring, Credit Attributes, Batch Credit Processing, Model Validation.

Perks

+ During this pandemic, all Experian employees are working remotely. Once it's safe to do so, we'll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.

+ Three weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)

+ Competitive pay and comprehensive benefits package, with a bonus target of 10%

+ Flexible work schedule and relaxed dress code

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Senior Talent Management Consultant- U.S. Remote Opportunity

Experian
Remote or Costa Mesa, CA
Experian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity

We are very proud that FORTUNE named us one of The 100 Best Companies to Work For. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

The Senior Talent Management Consultant assumes a primary, strategic and consultative role, while collaborating with the Talent Management team in support of the identified talent goals for each fiscal year. Provides thought partnership, project management, facilitation and design for the range of talent initiatives linked to Experian Global, North America and Business Segment needs.
What You'll Be Doing:

+ Works closely with HR Business partners to evaluate and support the needs of the business and create custom interventions that will increase leader, team and individual effectiveness.

+ Engages project team through effective organizational, planning and communication skills.

+ Certifies, trains and partners with HR Business Partners on global and regional talent launches for implementation in their respective business segments.

+ Partners with Leadership Development to support and recommend strategies, models and topics to enhance the Experian Leadership Development Framework.

+ Partners with Talent Management leader(s) to ensure project work and initiatives are connected to, and integrated with all TM disciplines.

+ May be assigned to global projects representing NA region requiring alignment of assigned TM work and ensuring feasibility of recommendations to our workforce.

+ May be assigned to leadership development training programs on an as needed basis.

+ Thought partner in consulting, and supporting requests from HR Business community as requested by their business leaders.

+ Ensures that the TM components of new business integrations are effectively identified, planned and implemented, with the full engagement of key business stakeholders.

+ Bachelor's degree in Organizational Development, Organizational Psychology/Change or Human Resources or equivalent required.

+ Masters degree preferred.

+ Requires a minimum of 5 years' related experience in at least 2-3 core disciplines within Talent Management. HR experience preferred

+ Advanced consultative skills and ability to work with a range of HR Business Partners and leaders to create custom solutions to talent needs.

+ Expertise in change management, organizational design, talent management, culture change and development.

+ Working knowledge of HR policies and practices.

+ Exceptional project/program management skills with ability to organize, execute and provide guidance to project team members.

+ Ability to consult and advise on projects within a matrix organization structure.

+ Advanced verbal and written communication skills.

+ Advanced facilitation and presentation skills.

+ Advanced process facilitation skills

+ Ability to manage multiple tasks/priorities simultaneously.

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Business Implementation Analyst Intern

Experian
Remote or Costa Mesa, CA
Experian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

Experian is very excited to share this internship opportunity with you. Yes, we are still in the middle of a global pandemic but let's not let that stop us! Our 2022 Summer Internship Program is crafted for rising juniors and seniors. You will be connected, supported, and have great opportunities to gain valuable experience in a fast-paced, innovative global company.

The Experian Summer Internship Program is a unique opportunity to apply your knowledge and experience in a fast-paced, innovative company, all while working with the latest technology and tools! Our Interns work 40 hours per week, in one of two start dates:
Duration:

· May- July, 2022

· June- August, 2022

Are you...?

· Curious?

· Interested in researching new ideas and technologies?

· Looking for a great place to start your career?

The Decision Analytics Delivery team is looking for an intern. The team was formed with the desire to work in collaboration with Experian's business units to enhance relationships with clients and acquire strategic datasets.

The Business Implementation Analyst will work within an energetic professional services team and will be working with the North America DA implementation team, some of the job functions are described below.

· Assists senior staff members in the collection of project implementation requirements and the translation of information into an implementation plan.

· Prepares, updates, and distributes implantation plan.

· Coordinate's meetings to review the implementation plan.

· Assists senior personnel in the execution of the implementation plan.

· Verifies the accuracy and completeness of production document for mainframe and distributed systems.

· Assists with developing and implementing processes and procedures and prepares accompanying documentation.

· Currently a junior or senior pursuing a degree in Computer Science, computer engineering or information systems.

· Basic knowledge of PC/mainframe applications.

· Good knowledge of Computer Science concepts and terminology.

· Basic knowledge of Experian products and services.

· Good oral and written communication skills.

· Good organizational skills with problem solving and analytical skills.

#EarlyCareers

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity, and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU, and it ensures that we live what we believe.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

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