Experian jobs in Costa Mesa, CA - 23 jobs

Clinical Effectiveness (CE) Sales and Business Development Rep. will work closely with the Sales & Marketing Teams to identify target prospects and customers through Salesforce and other marketing automation efforts. The Sales Development Representative will serve as the front-line in prospect outreach with the goal of generating qualified opportunities to pursue. The candidate must be analytical, metrics driven, and able to identify business challenges and opportunities. Essential Duties and responsibilities * Work closely with Sales Manager to develop and define a strategic target list of key prospects across segments * Develop creative tactics and strategies to reach target prospects; schedule qualified discovery calls with said target prospects; generate qualified meetings * Work on new logo and net new sales opportunities * Work and develop opportunities with named corporate accounts * Build strategies for exploring potential subscription opportunities for Commercial Sales * Record and track all activity in Salesforce, and other required tools as identified, to provide background and next steps for the Marketing and Sales Manager to ensure alignment of teams as well as effective follow up with prospects * Create strategic emails to target prospect and corporate accounts * Conduct on-going research to identify new leads, obtain contact information * Working closely with Sales Manager and Business Development Reps. to accelerate and enhance the sales cycle * Consistently meet or exceed qualified lead/meeting quotas * Performs other duties as assigned by supervisor. Other Duties Performs other duties as assigned by supervisor Job Qualifications Education: Bachelor's Degree in business or related field; OR, if no degree, 5 years sales experience preferably in Healthcare or IT related industry Experience: Position requires 1 years of sales or sales development experience Preferred 3 plus years B2B sales development experience within information services, including: * Prospecting to healthcare professionals and IT professionals * Prospecting a complex product/service requiring in-depth knowledge of the client's business and the products functionality * Developing accurate sales lead forecasts * Demonstrated ability to learn a complex product line quickly through self-initiative and discipline Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Required: * Developing and qualifying prospect lists * Making in-person presentations and web conference presentations to prospective clients to explain the business' products and services and their alignment with the client's needs * Track record of success in building relationships and presenting to high level decision makers in securing qualified leads * Consistent achievement of sales development/lead quotas Preferred: * Experience with a CRM tool (e.g. NetSuite or Salesforce) * Experience with Contact tools (e.g. ZoomInfo) Travel requirements Position requires Valid US driver's license and ability to manage overnight travel up to 10% in territory or for training purposes Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $105,800.00 - $185,450.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The **Physician Editor (Nephrology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should continue patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Nephrology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + A valid medical license in at least on U.S. state + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. UpToDate ** ** is part of Wolters Kluwer Health, an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $172,100.00 - $307,450.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About the Team: Investor's Business Daily (IBD) is the leader in stock research and education. For over 35 years, IBD has helped countless investors around the world make more money in the market and achieve their financial goals. Founded with the mission of democratizing stock investing, IBD provides its customers access to the same type of research Wall Street uses to make decisions. All of IBD's products and content are based on a time-tested investing methodology, which uses fundamental and technical analysis to identify leading stocks before their big price increases. IBD helps its customers succeed in the market with its unparalleled stock research including market-beating stock lists, proprietary stock ratings and powerful investing tools that help them make more profitable trading decisions. In addition, IBD provides customers with world-class investing education that includes product coaching, interactive webinars, live and virtual workshops, videos, online courses and more. IBD joined the Dow Jones and News Corp family of companies in May 2021. About the Role As the Assistant Manager of Customer Success, you will assist the Manager of Customer Success in the delivery of their day-to-day responsibilities, and deputize in their absence. You will ensure the IBD Customer Success team is achieving KPIs and SLAs and executing all objectives to meet established goals. You will be based in our Los Angeles office reporting to the Manager, Customer Success. You Will: Assist the Manager of Customer Success in the delivery of their day-to-day responsibilities, and deputize in their absence Ensure the IBD Customer Success team is achieving KPIs and SLAs and executing all objectives to meet established goals Take the lead in supporting ongoing functions that ensure the quality of interactions across the team Perform Quality Assurance for the Customer Success team Be proactive in ensuring continuous improvement and operational efficiency Identify opportunities to improve agent performance and/or operational efficiency Work closely with the Manager of Customer Success on projects to prioritize and implement these ideas Identify opportunities for improvement with technology systems and procedures, and initiate appropriate action to implement process changes Assist with or take the lead on establishing documentation, implementing consistent processes, and training staff members on all team-specific procedures Handle escalated contacts passed on from Supervisors, Team Leads, and Senior Leadership Team as needed Provide feedback and coaching as needed for development purposes and to ensure accurate and timely support Generate weekly and monthly productivity reports Assist with technical (back end) issues for the team Take on other tasks and projects to provide support as assigned by the Manager of Customer Success and Director of Customer Engagement You Have: Dedication to providing great customer service and have a strong desire for a career in Customer Service management, can work independently and prioritize your work A solid understanding of contact center performance and quality metrics Proven leadership skills and take ownership to resolve issues proactively, and can handle high-level escalated complaints professionally and successfully Leadership and team-building skills needed to motivate and inspire the team toward the achievement of goals and service excellence, and you take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently Flexibility to provide off-hours coverage to support the global team, as well as to support unscheduled incident and crisis management, and can effectively multitask and utilize time management skills in a fast-paced environment and adjust priorities as needed to meet daily and ongoing business needs One year of leadership experience in a contact center environment Excellent written and verbal English communication skills Experience handling escalated customer concerns Experience supporting applications in a web environment, corporate intranets, and integrated knowledge solutions The ability to work flexible hours as needed to support both domestic and international teams, and are capable of up to 10% travel, including international One year of operational and people management experience in a contact center (preferred) Experience as an agent in a busy environment supporting multi-channel customer contacts (preferred) Experience with scheduling work and implementing work assignment adjustments to meet changing work priorities and ensure goal fulfillment (preferred) Familiarity with Google Workspace (G-Suite) tools (desired) Experience with sales/customer retention skills (desired) Bachelor's degree preferred, or equivalent work experience (desired) Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at **********************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nursing students use our products to become ready for practice), we want to hear from you! We are looking for a Product Owner to help us in our mission to ensure that the students and faculty who use our Nursing Education digital products/platforms at our most strategic accounts realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer needs in product development. The Product Owner acts as both an advocate and advisor by aligning customer outcomes to business goals. This Product Owner will have responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product Owner will develop a first-hand, in-depth knowledge of what these users value and what helps customers in their workflows, to ensure nursing students and instructors have what they need to ensure the best educational experience. The Product Owner will work directly with key customers to troubleshoot problems and manage internal and external communications. In addition, for a limited number of customers, this Product Owner will provide project management oversite of implementation of digital products. The Product Owner manages the customer relationship for identified accounts on their assigned digital products/platforms. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. This position will be closely aligned with the Product Management leadership in the ongoing development of our Enterprise Account strategy and will report to the Director of Product Development, Nursing. The Product Owner's primary responsibilities include: * Developing a deep understanding of Nursing Education customers and their needs, particularly their day-to-day interactions with our digital products/solutions * Coordinating with Product Management on customer interactions to ensure a shared, thorough understanding of customer needs and how they align to short- and long-term strategic goals * Delivering clear, empathetic, and professional communication tailored to each key account, ensuring complex issues are explained effectively * Tracking and reporting on customer satisfaction metrics at key partnership accounts * Developing best product implementation strategies with for key customers, ensuring timely delivery and alignment with business objectives, including coordination with Digital Implementation Specialist and Integration Nurse team members for seamless onboarding to our products/platforms through structured planning, relationship management, stakeholder coordination, and proactive risk management * Bringing excellent organizational skills and a laser-focus on customer service/insights to translate what customers have reported/requested into actionable/prioritized work for Agile/Scrum teams * Owning the product development lifecycle/schedule by working with various Agile/Scrum teams to ensure that prioritized items are consumed/deployed in support of customer needs on the assigned products/platforms * Being the "glue" in the product team who acts as a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not limited to, Product Management, Technology, Content, Sales, Sales Enablement, and Customer Success/Support) Other Duties Performs other duties as assigned by supervisor. Job Qualifications Education: College degree (BA/BS) or equivalent experience required. Experience: At least 1-year experience in customer service/support, with exposure to digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for educational/academic markets Other Knowledge, Skills, Abilities, or Certifications: Required: * Superior communication and relationship management skills, including ability to facilitate customer communications (internal and external) and triage/troubleshoot customer escalations * Demonstrated ability to remain professional and solution-oriented when managing time-sensitive or emotionally charged customer interactions, with a history of turning challenging situations into positive outcomes * Strong project management skills, including ability to develop schedules, oversee work-in-progress, and implement risk mitigation strategies for efficient/effective solutions * Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" * Demonstrated experience coordinating cross-functional teams to reach/exceed goals * Experience in implementing best practice/standards in support of customer issues Preferred: * General knowledge of the Nursing Education market * Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) * Familiarity with Agile/Scrum principles and practices for Product Owners * Exposure to digital products/solutions in the educational space (including testing/assessment products) * Exposure to backlog software (e.g., Jira, VSO, Trello, Wrike) and communication applications (Slack, MS Teams, Salesforce, etc.) Travel Requirements * Up to 10% travel required Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $74,000.00 - $126,800.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

****This is a Hybrid role requiring 2 days a week in a Wolters Kluwer office**** As the **Director of Architecture for Product Software Engineering** , you will lead an organization of about 25 application architects and data architects. As a Senior Member of the engineering leadership team, you will play a critical role in implementing lean development practices, standardizing new application development across our portfolio leveraging cloud technologies, standardizing development architecture, and driving the adoption of infrastructure as code including handsfree deployment. Additionally, you will provide the strategy and help in execution of migration of legacy applications to modern platforms, ensuring we create a flexible technology stack remains at the forefront of innovation. A key part of your role will also involve driving AI adoption into our products to enhance their capabilities and performance. **Responsibilities:** + **Leadership & Team Management:** + Lead, mentor, and develop a team of 25-30 application and data architects. + Foster a collaborative and high-performance culture within the architecture team. + Provide strategic direction and technical guidance to the team. + **Lean Development Implementation:** + Understands Lean development and SAFe. + Drive the adoption of lean development practices to enhance efficiency and reduce waste. + Collaborate with cross-functional teams to streamline development processes. + **Standardization of Application Development:** + Standardize new application development across the portfolio, leveraging cloud technologies. + Ensure consistency, scalability, and security in application design and development. + **Immutable Infrastructure as Code (IaC):** + Standardize and implement infrastructure as code practices. + Promote automation and continuous integration/continuous deployment (CI/CD) pipelines. + **Legacy Application Migration:** + Develop the strategy and technical roadmap for migrating legacy applications to modern platforms. + Ensure no disruption to business operations during the migration process. + **AI Adoption:** + Drive the integration of AI technologies into our products to enhance functionality and user experience. + Stay abreast of the latest AI trends and technologies to inform strategic decisions. + Collaborate with data scientists and engineers to implement AI solutions effectively. **Qualifications:** + Bachelor's or Master's degree in Computer Science, Engineering, or a related field. + 10 plus years of Application Architecture experience + Proven experience leading a team of architects in a cloud technology environment. + Strong expertise in cloud technologies (e.g., AWS, Azure, Google Cloud). + Extensive experience with lean development methodologies. + Proficiency in infrastructure as code (e.g., Terraform, Ansible). + Demonstrated success in standardizing application development and migrating legacy systems. + Familiarity with AI technologies and experience driving AI adoption in products. + Excellent leadership, communication, and interpersonal skills. **Benefits:** A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - ************************************************** **Diversity Matters** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $150,500.00 - $268,900.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Information Security Architect - AI Risk Management We are seeking an Information Security Architect specializing in AI risk management to accelerate the secure adoption of Generative AI across the enterprise. This role acts as a strategic partner to business and IT leaders, streamlining reviews, shaping security controls, and ensuring AI deployments align with industry standards, regulatory expectations, and enterprise risk appetite. The successful candidate will combine deep security expertise with a forward-looking grasp of AI governance, enabling the organization to innovate confidently and securely. Primary Responsibilities * Review and assess Generative AI implementations to identify risks and ensure compliance with enterprise policies, industry standards, and regulatory frameworks. * Design and implement security controls aligned with both IT systems and business objectives, with emphasis on AI-specific risks. * Develop and apply AI risk models aligned with NIST AI RMF, ISO/IEC 42001, and other emerging frameworks. * Integrate AI risk considerations into enterprise governance processes; lead or support reviews of AI and emerging technology deployments. * Apply threat modeling techniques such as the OWASP Top 10 for LLMs to identify, prioritize, and mitigate AI-specific risks. * Collaborate with cross-functional teams (engineering, data science, compliance, product) to embed security into AI solution design and deployment. * Continuously monitor emerging trends in AI governance, security standards, and enterprise risk management best practices. Required Qualifications * Strong understanding of AI risk management, with working knowledge of NIST AI RMF and ISO/IEC 42001. * Experience in information security with proven ability to assess and implement controls for IT and cloud environments. * Familiarity with AI threat models (e.g., OWASP LLM Top 10) and risk mitigation strategies. * Strong grasp of cybersecurity fundamentals, IT risk, and enterprise governance. * Excellent communication skills, with ability to translate technical risks into business-aligned narratives. * Certifications: CISSP, CISA, CISM, or relevant AI governance certifications (e.g., ISACA AI Governance). Preferred Qualifications * Hands-on experience with leading AI platforms, including: * Azure OpenAI Services - secure deployment and governance practices. * AWS Bedrock - evaluation and integration of models such as Anthropic Claude. * Google Cloud Vertex AI - secure implementations within enterprise contexts. * Microsoft Copilot - integration patterns and associated risks. * Experience with cloud security best practices and enterprise risk management. * Background in designing or operationalizing AI governance programs at scale. Soft Skills * Ability to influence and engage stakeholders across technical and business teams. * Strong problem-solving, critical thinking, and analytical skills. * Collaborative, proactive, and adaptable mindset. Justification for the Role The rapid increase in AI implementations within the organization has created a bottleneck in the risk assessment process. This dedicated role will streamline evaluations, accelerate secure adoption, and strengthen enterprise resilience by embedding AI risk management into both governance and technical design. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. About the Role As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. Key Responsibilities * Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. * Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. * Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. * Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. * Champion software quality, craftsmanship, and best practices across all engineering teams. * Integrate security, compliance, and data privacy considerations into all architectural designs. * Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. * Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. * Contribute to enterprise architecture governance by defining technology standards and design review processes. * Identify and resolve complex integration, interoperability, and scalability challenges. * Maintain clear architecture documentation, standards, and reusable guidelines. * Execute in-depth testing, validation, and optimization of architectural components. * Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. * Communicate architectural strategy and rationale clearly across technical and non-technical audiences. * Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. Qualifications * Bachelor's degree in Computer Science or related field (or equivalent experience). * 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). * 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. * Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). * Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. * Deep knowledge of Agile and Iterative SDLC methodologies. * Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. * Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). * Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. * Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. * Proven ability to mentor, influence, and lead teams toward high-quality outcomes. * Experience in regulated, financial, or risk/compliance domains is a plus. What We Offer * A collaborative and innovative engineering culture focused on quality and craftsmanship. * Opportunities to work with modern technologies in a mission-driven global organization. * Professional development, mentorship, and advancement pathways within Wolters Kluwer. * Competitive compensation and benefits package. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,300.00 - $203,900.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About the Team Our Product Marketing team drives commercial success across a portfolio of solutions that support healthcare professionals and organizations. We partner closely with Sales, Product, Customer Success, and Market Strategy to shape go-to-market plans, define packaging strategies, and enable teams with the insights and tools needed to win in the market. Our work ensures that our offerings are positioned effectively, adopted successfully, and continuously optimized to deliver value. About the Role We're hiring a Manager, Packaging and Go-To-Market to lead commercialization efforts for new and evolving product offerings. This role will focus on optimizing and expanding packaging frameworks, supporting go-to-market execution, and improving performance across new sales, renewals, and customer expansion. You'll work cross-functionally to translate market and customer insights into packaging strategies that drive adoption, increase customer lifetime value, and support scalable growth. Key Responsibilities * Develop and refine packaging strategies to support new product introductions and portfolio alignment. * Coordinate with the pricing team to align packaging strategies with pricing models, ensuring consistency and competitiveness across offerings. * Collaborate with cross-functional teams to define customer segments, use cases, and value propositions. * Support and accelerate go-to-market planning and execution with PMO, including launch readiness and enablement. * Track performance metrics to identify opportunities for revenue growth and retention. * Contribute to commercial playbooks and sales enablement materials. * Lead pilot programs and packaging experiments to validate and refine strategies. You Might Thrive in This Role If You: * Have 5-8 years of experience in product marketing, commercialization, or go-to-market strategy in B2B environments. * Understand how packaging and positioning impact adoption, retention, and revenue. * Are comfortable working across teams and translating strategic goals into operational plans. * Have experience supporting new product introductions and optimizing existing offerings. * Are highly organized, analytical, and adaptable in a fast-paced environment. This role is a Hybrid role, requiring two day a week in a Wolters Kluwer Office location #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $105,800.00 - $185,450.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The **Physician Editor (Endocrinology)** position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should remain involved in patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** + Medical Degree + Board Certification/Eligibility in Adult Endocrinology **Preferred Experience, Knowledge, and Abilities:** + Clinical experience in an academic setting after residency + A valid medical license in at least on U.S. state + Impeccable communication skills: verbal, writing, and listening + Ability to work collaboratively with colleagues at different skill levels + Self-motivated, with excellent organizational and time management skills + Ability to give and receive feedback effectively + Interest in critical analysis of the medical literature (skills can be learned on the job) + Ability to spend 80 to 90% of the work week on editorial work + Interest in and ability to maintain clinical work (10 to 20%) **TRAVEL:** Minimal - less than 5% **UpToDate (******************* is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. **UpToDate is part of Wolters Kluwer Health** , an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $172,100.00 - $307,450.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Lead Technology Product Manager for **CCH Axcess Tax** will drive the vision, strategy, and execution of innovative tax technology solutions within the CCH Axcess platform. This role is responsible for leading product initiatives that enhance compliance, streamline workflows, and deliver exceptional user experiences for tax professionals. Acting as the voice of the customer, the Lead Technology Product Manager will collaborate with cross-functional teams-including engineering, UX, marketing, and support-to ensure product alignment with business objectives and market needs. The ideal candidate combines deep product management expertise with a strong understanding of tax technology trends, regulatory requirements, and customer-centric design principles. **Key Responsibilities** + Lead the development, enhancement, and full lifecycle management of **CCH Axcess Tax** products, ensuring compliance with tax regulations and alignment with firm workflows. + Lead one or more Scrum teams in applying Agile development practices, facilitating Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives), and driving quarterly planning to ensure alignment with product goals and delivery timelines. + Drive user experience and interface design improvements to deliver intuitive, efficient solutions for tax professionals. + Coordinate cross-functional teams-including engineering, marketing, sales, and support-to ensure successful execution of tax product initiatives. + Align product initiatives with strategic business objectives and the overall vision for the CCH Axcess platform. + Implement customer feedback loops and Voice of Customer (VOC) activities to continuously improve tax workflows and compliance features. + Represent the voice of the customer through direct engagement with tax professionals and industry forums. + Monitor product performance, adoption metrics, and regulatory changes to initiate improvements proactively. + Deliver compelling presentations to internal stakeholders and external audiences, showcasing product vision, compliance updates, and roadmap progress. **Qualifications** Required: + Bachelor's degree in Business, Computer Science, Information Technology, or a related field (or equivalent experience). + 5+ years of experience in technology product management. + Proven experience managing SaaS products, preferably in tax or financial technology. + Strong understanding of Agile methodologies and experience leading Scrum teams, including facilitating ceremonies and quarterly planning. + Demonstrated ability to translate customer needs and market trends into actionable product strategies. + Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. + Strong analytical and problem-solving skills, with experience using data to drive decisions. + Ability to manage multiple priorities in a fast-paced environment. Preferred: + Experience with CCH Axcess Tax or similar tax compliance platforms. + Knowledge of U.S. tax regulations and workflows used by accounting firms. + Familiarity with cloud-based architectures and modern software development practices. Certified Scrum Product Owner (CSPO) or equivalent Agile certification **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $105,800.00 - $185,450.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. We're looking for a Senior Data Scientist with credit analytics experience to develop automated reports, dashboards, and insights across the full credit lifecycle. You'll support underwriting, risk management, portfolio monitoring, and credit performance, while partnering directly with clients to ensure analytics align with their needs. You will report to the VP of Analytics Product Build, Innovation, and Scores. You'll have opportunity to: + Build credit risk dashboards, reports, and analytics using Python and Tableau. + Analyze the credit lifecycle (underwriting, performance, delinquency, and collections) to identify important insights. + Develop and automate reporting pipelines and monitoring frameworks. + Translate analytics into strategies for risk, business, and client teams. + Perform deep‑dive analyses on credit behavior, defaults, and scoring models. + Present insights to clients in clear, applicable formats. + Guide clients in using dashboards and analytics for decision‑making. + Ensure data quality, accuracy, and compliance with reporting standards. + Improve existing reporting and build new analytics for better forecasting and risk assessment. + Mentor junior team members on visualization, reporting, and credit analytics. + Be a trusted advisor in client meetings, presentations, and workshops. + 5+ years in credit risk analytics, data science, or BI with credit lifecycle focus. + Python skills (Pandas, NumPy, SQLAlchemy, and Matplotlib). + Proficient in Tableau dashboarding and data visualization. + Experience with credit risk metrics, loan performance, and lifecycle modeling. + Experience with large datasets and data warehouse environments. + SQL for ETL and automated reporting. + Clear communicator, able to simplify complex insights. + Client‑facing experience translating analytics into strategies. + Background in financial services, FinTech, or lending. + Experience with ML models for credit risk. + Familiarity with regulatory reporting in credit/lending. + Bonus: Knowledge of Power BI or Looker. At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nursing students use our products to become ready for practice), we want to hear from you! We are looking for a Product Owner to help us in our mission to ensure that the students and faculty who use our Nursing Education digital products/platforms at our most strategic accounts realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer needs in product development. The Product Owner acts as both an advocate and advisor by aligning customer outcomes to business goals. This Product Owner will have responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product Owner will develop a first-hand, in-depth knowledge of what these users value and what helps customers in their workflows, to ensure nursing students and instructors have what they need to ensure the best educational experience. The Product Owner will work directly with key customers to troubleshoot problems and manage internal and external communications. In addition, for a limited number of customers, this Product Owner will provide project management oversite of implementation of digital products. The Product Owner manages the customer relationship for identified accounts on their assigned digital products/platforms. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. This position will be closely aligned with the Product Management leadership in the ongoing development of our Enterprise Account strategy and will report to the Director of Product Development, Nursing. The Product Owner's primary responsibilities include: + Developing a deep understanding of Nursing Education customers and their needs, particularly their day-to-day interactions with our digital products/solutions + Coordinating with Product Management on customer interactions to ensure a shared, thorough understanding of customer needs and how they align to short- and long-term strategic goals + Delivering clear, empathetic, and professional communication tailored to each key account, ensuring complex issues are explained effectively + Tracking and reporting on customer satisfaction metrics at key partnership accounts + Developing best product implementation strategies with for key customers, ensuring timely delivery and alignment with business objectives, including coordination with Digital Implementation Specialist and Integration Nurse team members for seamless onboarding to our products/platforms through structured planning, relationship management, stakeholder coordination, and proactive risk management + Bringing excellent organizational skills and a laser-focus on customer service/insights to translate what customers have reported/requested into actionable/prioritized work for Agile/Scrum teams + Owning the product development lifecycle/schedule by working with various Agile/Scrum teams to ensure that prioritized items are consumed/deployed in support of customer needs on the assigned products/platforms + Being the "glue" in the product team who acts as a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not limited to, Product Management, Technology, Content, Sales, Sales Enablement, and Customer Success/Support) **Other Duties** Performs other duties as assigned by supervisor. **Job Qualifications** Education: College degree (BA/BS) or equivalent experience required. Experience: At least 1-year experience in customer service/support, with exposure to digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for educational/academic markets **Other Knowledge, Skills, Abilities, or Certifications:** Required: + Superior communication and relationship management skills, including ability to facilitate customer communications (internal and external) and triage/troubleshoot customer escalations + Demonstrated ability to remain professional and solution-oriented when managing time-sensitive or emotionally charged customer interactions, with a history of turning challenging situations into positive outcomes + Strong project management skills, including ability to develop schedules, oversee work-in-progress, and implement risk mitigation strategies for efficient/effective solutions + Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" + Demonstrated experience coordinating cross-functional teams to reach/exceed goals + Experience in implementing best practice/standards in support of customer issues Preferred: + General knowledge of the Nursing Education market + Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) + Familiarity with Agile/Scrum principles and practices for Product Owners + Exposure to digital products/solutions in the educational space (including testing/assessment products) + Exposure to backlog software (e.g., Jira, VSO, Trello, Wrike) and communication applications (Slack, MS Teams, Salesforce, etc.) Travel Requirements + Up to 10% travel required **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $74,000.00 - $126,800.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**LOCATION:** U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. The Physician Editor (Cardiology) position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence. You will be trained remotely and can work from anywhere in the United States. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should continue patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors. **ESSENTIAL DUTIES & RESPONSIBILITIES:** Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic. **QUALIFICATIONS** **Required Education:** - Medical Degree - Board Certification/Eligibility in Cardiology **Preferred Experience, Knowledge, and Abilities:** - Clinical experience in an academic setting after residency - A valid medical license in at least on U.S. state - Impeccable communication skills: verbal, writing, and listening - Ability to work collaboratively with colleagues at different skill levels - Self-motivated, with excellent organizational and time management skills - Ability to give and receive feedback effectively - Interest in critical analysis of the medical literature (skills can be learned on the job) - Ability to spend 80 to 90% of the work week on editorial work - Interest in and ability to maintain clinical work (10 to 20%) TRAVEL: Minimal - less than 5% UpToDate (***************** is an electronic clinical decision support resource for physicians and patients that provides current medical information in a format accessible via computer, smartphone, or tablet. UpToDate is part of Wolters Kluwer Health, an international corporation that provides tools to assist professionals in health care, finance, and accounting. More than 850,000 clinicians in 164 countries and more than 90% of academic medical centers in the United States rely on UpToDate. Over 60 research studies confirm UpToDate's widespread usage and association with improved patient care and hospital performance, including reductions in length of stay, adverse complications, and mortality. \#LI-remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $172,100.00 - $307,450.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. About the Role As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. Key Responsibilities * Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. * Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. * Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. * Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. * Champion software quality, craftsmanship, and best practices across all engineering teams. * Integrate security, compliance, and data privacy considerations into all architectural designs. * Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. * Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. * Contribute to enterprise architecture governance by defining technology standards and design review processes. * Identify and resolve complex integration, interoperability, and scalability challenges. * Maintain clear architecture documentation, standards, and reusable guidelines. * Execute in-depth testing, validation, and optimization of architectural components. * Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. * Communicate architectural strategy and rationale clearly across technical and non-technical audiences. * Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. Qualifications * Bachelor's degree in Computer Science or related field (or equivalent experience). * 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). * 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. * Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). * Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. * Deep knowledge of Agile and Iterative SDLC methodologies. * Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. * Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). * Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. * Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. * Proven ability to mentor, influence, and lead teams toward high-quality outcomes. * Experience in regulated, financial, or risk/compliance domains is a plus. What We Offer * A collaborative and innovative engineering culture focused on quality and craftsmanship. * Opportunities to work with modern technologies in a mission-driven global organization. * Professional development, mentorship, and advancement pathways within Wolters Kluwer. * Competitive compensation and benefits package. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,300.00 - $203,900.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Clinical Effectiveness (CE) Sales and Business Development Rep. will work closely with the Sales & Marketing Teams to identify target prospects and customers through Salesforce and other marketing automation efforts. The Sales Development Representative will serve as the front-line in prospect outreach with the goal of generating qualified opportunities to pursue. The candidate must be analytical, metrics driven, and able to identify business challenges and opportunities. Essential Duties and responsibilities * Work closely with Sales Manager to develop and define a strategic target list of key prospects across segments * Develop creative tactics and strategies to reach target prospects; schedule qualified discovery calls with said target prospects; generate qualified meetings * Work on new logo and net new sales opportunities * Work and develop opportunities with named corporate accounts * Build strategies for exploring potential subscription opportunities for Commercial Sales * Record and track all activity in Salesforce, and other required tools as identified, to provide background and next steps for the Marketing and Sales Manager to ensure alignment of teams as well as effective follow up with prospects * Create strategic emails to target prospect and corporate accounts * Conduct on-going research to identify new leads, obtain contact information * Working closely with Sales Manager and Business Development Reps. to accelerate and enhance the sales cycle * Consistently meet or exceed qualified lead/meeting quotas * Performs other duties as assigned by supervisor. Other Duties Performs other duties as assigned by supervisor Job Qualifications Education: Bachelor's Degree in business or related field; OR, if no degree, 5 years sales experience preferably in Healthcare or IT related industry Experience: Position requires 1 years of sales or sales development experience Preferred 3 plus years B2B sales development experience within information services, including: * Prospecting to healthcare professionals and IT professionals * Prospecting a complex product/service requiring in-depth knowledge of the client's business and the products functionality * Developing accurate sales lead forecasts * Demonstrated ability to learn a complex product line quickly through self-initiative and discipline Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Required: * Developing and qualifying prospect lists * Making in-person presentations and web conference presentations to prospective clients to explain the business' products and services and their alignment with the client's needs * Track record of success in building relationships and presenting to high level decision makers in securing qualified leads * Consistent achievement of sales development/lead quotas Preferred: * Experience with a CRM tool (e.g. NetSuite or Salesforce) * Experience with Contact tools (e.g. ZoomInfo) Travel requirements Position requires Valid US driver's license and ability to manage overnight travel up to 10% in territory or for training purposes Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $105,800.00 - $185,450.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

**About the Team** Our Product Marketing team drives commercial success across a portfolio of solutions that support healthcare professionals and organizations. We partner closely with Sales, Product, Customer Success, and Market Strategy to shape go-to-market plans, define packaging strategies, and enable teams with the insights and tools needed to win in the market. Our work ensures that our offerings are positioned effectively, adopted successfully, and continuously optimized to deliver value. **About the Role** We're hiring a Manager, Packaging and Go-To-Market to lead commercialization efforts for new and evolving product offerings. This role will focus on optimizing and expanding packaging frameworks, supporting go-to-market execution, and improving performance across new sales, renewals, and customer expansion. You'll work cross-functionally to translate market and customer insights into packaging strategies that drive adoption, increase customer lifetime value, and support scalable growth. **Key Responsibilities** + Develop and refine packaging strategies to support new product introductions and portfolio alignment. + Coordinate with the pricing team to align packaging strategies with pricing models, ensuring consistency and competitiveness across offerings. + Collaborate with cross-functional teams to define customer segments, use cases, and value propositions. + Support and accelerate go-to-market planning and execution with PMO, including launch readiness and enablement. + Track performance metrics to identify opportunities for revenue growth and retention. + Contribute to commercial playbooks and sales enablement materials. + Lead pilot programs and packaging experiments to validate and refine strategies. **You Might Thrive in This Role If You:** + Have 5-8 years of experience in product marketing, commercialization, or go-to-market strategy in B2B environments. + Understand how packaging and positioning impact adoption, retention, and revenue. + Are comfortable working across teams and translating strategic goals into operational plans. + Have experience supporting new product introductions and optimizing existing offerings. + Are highly organized, analytical, and adaptable in a fast-paced environment. This role is a Hybrid role, requiring two day a week in a Wolters Kluwer Office location \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $105,800.00 - $185,450.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This is a Hybrid role requiring 2 days a week in a Wolters Kluwer office As the Director of Architecture for Product Software Engineering, you will lead an organization of about 25 application architects and data architects. As a Senior Member of the engineering leadership team, you will play a critical role in implementing lean development practices, standardizing new application development across our portfolio leveraging cloud technologies, standardizing development architecture, and driving the adoption of infrastructure as code including handsfree deployment. Additionally, you will provide the strategy and help in execution of migration of legacy applications to modern platforms, ensuring we create a flexible technology stack remains at the forefront of innovation. A key part of your role will also involve driving AI adoption into our products to enhance their capabilities and performance. Responsibilities: * Leadership & Team Management: * Lead, mentor, and develop a team of 25-30 application and data architects. * Foster a collaborative and high-performance culture within the architecture team. * Provide strategic direction and technical guidance to the team. * Lean Development Implementation: * Understands Lean development and SAFe. * Drive the adoption of lean development practices to enhance efficiency and reduce waste. * Collaborate with cross-functional teams to streamline development processes. * Standardization of Application Development: * Standardize new application development across the portfolio, leveraging cloud technologies. * Ensure consistency, scalability, and security in application design and development. * Immutable Infrastructure as Code (IaC): * Standardize and implement infrastructure as code practices. * Promote automation and continuous integration/continuous deployment (CI/CD) pipelines. * Legacy Application Migration: * Develop the strategy and technical roadmap for migrating legacy applications to modern platforms. * Ensure no disruption to business operations during the migration process. * AI Adoption: * Drive the integration of AI technologies into our products to enhance functionality and user experience. * Stay abreast of the latest AI trends and technologies to inform strategic decisions. * Collaborate with data scientists and engineers to implement AI solutions effectively. Qualifications: * Bachelor's or Master's degree in Computer Science, Engineering, or a related field. * 10 plus years of Application Architecture experience * Proven experience leading a team of architects in a cloud technology environment. * Strong expertise in cloud technologies (e.g., AWS, Azure, Google Cloud). * Extensive experience with lean development methodologies. * Proficiency in infrastructure as code (e.g., Terraform, Ansible). * Demonstrated success in standardizing application development and migrating legacy systems. * Familiarity with AI technologies and experience driving AI adoption in products. * Excellent leadership, communication, and interpersonal skills. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - ************************************************** Diversity Matters Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $150,500.00 - $268,900.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. **About the Role** As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. **Key Responsibilities** - Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. - Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. - Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. - Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. - Champion software quality, craftsmanship, and best practices across all engineering teams. - Integrate security, compliance, and data privacy considerations into all architectural designs. - Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. - Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. - Contribute to enterprise architecture governance by defining technology standards and design review processes. - Identify and resolve complex integration, interoperability, and scalability challenges. - Maintain clear architecture documentation, standards, and reusable guidelines. - Execute in-depth testing, validation, and optimization of architectural components. - Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. - Communicate architectural strategy and rationale clearly across technical and non-technical audiences. - Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. **Qualifications** - Bachelor's degree in Computer Science or related field (or equivalent experience). - 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). - 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. - Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). - Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. - Deep knowledge of Agile and Iterative SDLC methodologies. - Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. - Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). - Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. - Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. - Proven ability to mentor, influence, and lead teams toward high-quality outcomes. - Experience in regulated, financial, or risk/compliance domains is a plus. **What We Offer** - A collaborative and innovative engineering culture focused on quality and craftsmanship. - Opportunities to work with modern technologies in a mission-driven global organization. - Professional development, mentorship, and advancement pathways within Wolters Kluwer. - Competitive compensation and benefits package. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $116,300.00 - $203,900.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Lead Technology Product Manager for CCH Axcess Tax will drive the vision, strategy, and execution of innovative tax technology solutions within the CCH Axcess platform. This role is responsible for leading product initiatives that enhance compliance, streamline workflows, and deliver exceptional user experiences for tax professionals. Acting as the voice of the customer, the Lead Technology Product Manager will collaborate with cross-functional teams-including engineering, UX, marketing, and support-to ensure product alignment with business objectives and market needs. The ideal candidate combines deep product management expertise with a strong understanding of tax technology trends, regulatory requirements, and customer-centric design principles. Key Responsibilities * Lead the development, enhancement, and full lifecycle management of CCH Axcess Tax products, ensuring compliance with tax regulations and alignment with firm workflows. * Lead one or more Scrum teams in applying Agile development practices, facilitating Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives), and driving quarterly planning to ensure alignment with product goals and delivery timelines. * Drive user experience and interface design improvements to deliver intuitive, efficient solutions for tax professionals. * Coordinate cross-functional teams-including engineering, marketing, sales, and support-to ensure successful execution of tax product initiatives. * Align product initiatives with strategic business objectives and the overall vision for the CCH Axcess platform. * Implement customer feedback loops and Voice of Customer (VOC) activities to continuously improve tax workflows and compliance features. * Represent the voice of the customer through direct engagement with tax professionals and industry forums. * Monitor product performance, adoption metrics, and regulatory changes to initiate improvements proactively. * Deliver compelling presentations to internal stakeholders and external audiences, showcasing product vision, compliance updates, and roadmap progress. Qualifications Required: * Bachelor's degree in Business, Computer Science, Information Technology, or a related field (or equivalent experience). * 5+ years of experience in technology product management. * Proven experience managing SaaS products, preferably in tax or financial technology. * Strong understanding of Agile methodologies and experience leading Scrum teams, including facilitating ceremonies and quarterly planning. * Demonstrated ability to translate customer needs and market trends into actionable product strategies. * Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. * Strong analytical and problem-solving skills, with experience using data to drive decisions. * Ability to manage multiple priorities in a fast-paced environment. Preferred: * Experience with CCH Axcess Tax or similar tax compliance platforms. * Knowledge of U.S. tax regulations and workflows used by accounting firms. * Familiarity with cloud-based architectures and modern software development practices. Certified Scrum Product Owner (CSPO) or equivalent Agile certification Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $105,800.00 - $185,450.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.