Technical Product Manager - Mortgage Capital Markets
Experian Job In Costa Mesa, CA
Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're members of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, accomplished people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian
Experian is looking for an experienced Lead Technical Product Manager with expertise in Capital Markets to support our growing Experian Housing and Verification Business. This is a remote positin reporting to Senior Product Director. You will design and lead the roadmap for differentiating Mortgage Capital Market products and solutions. You will bring in expert-level understanding of mortgage capital market landscape, market dynamics and industry-wide product offerings. You will work with very complex and different data sets such as mortgage loan-level data, Residential Mortgage-Backed Securities data, Climate Risk and economic datasets to develop solutions in capital markets.
You will have expertise in product discipline, product management, and roadmap creation. Have critical thinking and creative solutioning capabilities. Experienced in working with cross-functional teams and excels in a fast paced environment.
Job Responsibilities:
+ Product Strategy: Drive the prioritization and development of product vision, strategy, and roadmap for mortgage capital markets products, including mortgage-backed securities (MBS) and mortgage servicing rights (MSRs).
+ Market Analysis: Conduct market research and competitive analysis to identify opportunities and inform product decisions. Stay updated on trends in mortgage rates, housing markets, and regulatory changes.
+ Stakeholder Management: Collaborate with internal and external stakeholders, including engineering, sales, marketing, and clients, to gather requirements and ensure alignment. Facilitate communication between technical and non-technical teams.
+ Technical Leadership: Work with engineering teams to design, develop, and deliver high-quality products that meet market needs like risk management tools, and data analytics solutions for mortgage portfolios.
+ Project Management: Oversee the product development lifecycle, from concept to launch, ensuring delivery and adherence to quality standards. Manage project timelines, budgets, and resources.
+ Performance Monitoring: Track product performance, analyze important metrics, and implement improvements to enhance product effectiveness and user satisfaction. Use data-driven insights to improve product features, and functionality.
+ Compliance: Ensure products comply with relevant regulations and industry standards.
#LI-Remote
+ Education: Bachelor's degree in computer science, Engineering, Finance, or a related field. MBA or advanced degree.
+ Experience: Minimum of 8+ years of experience in product management, with at least 3 years in mortgage capital markets or a related field.
+ Technical Skills: Good understanding of technical aspects of software development, data analysis, and financial modeling. Familiarity with tools like SQL, Python, and Tableau
+ Leadership: Experience leading teams and managing complex projects. Experience with Agile methodologies.
+ Analytical Skills: analytical and problem-solving skills, with a data-driven approach to decision-making.
+ Industry Knowledge: Experience with mortgage finance, capital markets, and regulatory requirements. Knowledge of MBS and MSRs is necessary .
Perks
+ 401K with a 4% company match with immediate vesting.
+ Comprehensive health, dental, and vision plans.
+ Wellness programs, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
All your information will be kept confidential according to EEO guidelines.
Director of Customer Success Specialist
Irvine, CA Job
THE ORGANIZATION Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (âcloud computingâ). With AWS you can requisition compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
The AWS Specialists and Partner Organization (ASP) provides an outstanding experience to customers through depth of expertise from Specialist sellers, and expands the value of AWS through working with partners.
THE POSITION
As the Director of Customer Success Specialists, you will serve as a strategic leader driving the end user adoption of our business applications portfolio directly with customers and also through partners. Reporting to the vice president of ASP, you will be responsible for defining the vision, strategy, and execution roadmap to delight our most complex and high-value customers with our latest innovative services.
Key job responsibilities
⢠You are an intensely customer-obsessed leader, working directly with our most significant and strategic customers to deeply understand their needs and challenges. You leverage your extensive industry expertise and business acumen to advocate for their interests across the organization.
⢠You identify, prioritize, and tackle the most complex, high-impact problems for customers, rapidly acquiring deep domain expertise as needed. You expertly assess risk, drive clarity, and foster shared understanding to deliver the best outcomes.
⢠You communicate complex ideas and recommendations effectively to a wide range of executive and senior-level stakeholders. You foster constructive, customer-focused dialogue, harmonize discordant views, and provide transparent counsel to senior leaders to help them make the best decisions.
⢠You drive ambitious organizational priorities and shape the long-term business and technology direction with a relentless focus on the customer. You influence multiple organizations to close experience gaps and use your expertise to invent sustainable solutions that delight customers.
⢠You are a master simplifier, judiciously adding, refining, and removing processes to radically increase the productivity and effectiveness of multiple teams in service of customers.
⢠You are universally respected for your deep industry and customer knowledge. You amplify your impact by spearheading global education and enablement efforts for the broader customer success management community.
This is a pivotal role responsible for defining and delivering the strategic vision for customer success at AWS. The ideal candidate will be a seasoned, customer-obsessed leader with the business acumen and executive presence to drive impact at the highest levels of the organization.
**BASIC QUALIFICATIONS**
⢠10+ years of experience as a seasoned Global Sales and Business Development Leader, with a track record of consolidating and unifying dispersed teams into a world-class, customer-centric global organization.
⢠SaaS based Customer success and adoption leadership
⢠Exceptionally strong business acumen and financial modeling skills, with the ability to develop comprehensive business cases and pricing strategies that maximize customer and shareholder value.
⢠Proven expertise in leading and coordinating large, complex, cross-functional initiatives that drive transformational customer outcomes. You excel at translating high-level strategy into flawless execution.
⢠BA/BS degree required.
**PREFERRED QUALIFICATIONS**
⢠Adept at leveraging data and analytics to develop customer insights, forecast performance, and inform strategic decision-making. You have a keen eye for detail while maintaining a big-picture, executive-level perspective.
⢠Outstanding interpersonal and leadership abilities, with a demonstrated track record of inspiring and developing high-performing, global teams.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $232,400/year in our lowest geographic market up to $345,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
**Location:** US, California, Irvine **Posted:** November 20, 2024 (Updated 9 days ago) **Location:** US, Washington, Seattle **Posted:** September 23, 2024 (Updated 2 months ago) **Location:** US, California, San Francisco **Posted:** November 12, 2024 (Updated 17 days ago) **Location:** US, California, Santa Clara **Posted:** November 26, 2024 (Updated 3 days ago) **Location:** US, Washington, Seattle **Posted:** September 19, 2024 (Updated 11 days ago)
Executive Assistant, Emerging Products
Culver City, CA Job
Work hard. Have fun. Make history. The Role: You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups.
Key job responsibilities
A day in the life
As an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once.
About the team
An important key to our success is building and maintaining healthy relationships across the various organizations, some of which are peer organizations, some who are internal customers, and some who we rely upon for foundational building blocks and technologies we integrate into our products. A big part of your job will be to understand the complex organizational structure and strengthening our relationships and collaboration with adjacent teams. So, as you begin to meet people and establish your network, it's important to foster strong relationships of trust and cooperation, and to build up a good "map" of how the various teams and leaders fit together.
**BASIC QUALIFICATIONS**
- 3+ years of senior level leadership support, or 1+ years of Amazon experience
- High school or equivalent diploma
- Experience with Microsoft Office products and applications
- Experience with executive level calendar management
**PREFERRED QUALIFICATIONS**
- Experience in a fast-paced, high-tech company
- Experience managing multiple calendars
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,000/year in our lowest geographic market up to $107,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
**Location:** US, California, Culver City **Posted:** October 31, 2024 (Updated 25 days ago) **Location:** US, California, Hawthorne **Posted:** August 19, 2024 (Updated 8 days ago) **Location:** US, Washington, Seattle **Posted:** November 20, 2024 (Updated 9 days ago) **Location:** US, Washington, Seattle **Posted:** October 19, 2024 (Updated 24 days ago) **Location:** US, New York, New York **Posted:** May 14, 2024 (Updated 4 days ago)
Senior Training & Development Specialist
Torrance, CA Job
Location: this is a hybrid role. Must be able to commute to one of our Tax & Accounting offices in Coppell, TX, Wichita, KS, Kennesaw, GA or Torrance, CA. The Instructional Designer will be responsible for designing, developing, and delivering high-quality training materials that effectively enhance employee skills and knowledge. This role requires a strong understanding of adult learning principles, instructional design, and multimedia development.
Essential Duties and responsibilities
Key Responsibilities:
* Works with subject matter experts to identify the target audience's training needs.
* Facilitates meetings to gather information required for development.
* Sets instructional end goals and creates content that matches them.
* Collaborates on the design and development of assigned courses based on input from subject matter experts (SMEs), written materials, previous training courses, interviews, etc.
* Works with Learning & Development team, SMEs, management, consultants and related resources to produce draft and final versions of courses.
* Visualizes instructional graphics, the user interface and the finished product.
* Designs screen layouts, exercises, knowledge checks, graphics and interactions appropriate to the content.
* Creates supporting material/media (audio, video, simulations, role-plays, games, etc.).
* Analyzes, stays current with, and applies industry trends and best practices, i.e., instructional, video and visual storytelling trends, and emerging platforms.
* Devises modes of assessment, such as tests or quizzes, to measure the effectiveness of the course and enhance the learning process.
* Maintains project documentation and course folders, including milestones, deliverables, stakeholders, LMS reporting, etc.
Other Duties
* Performs other duties as assigned by supervisor.
Job Qualifications
Education:
* Bachelor's degree in instructional design, communications, business, or similar experience.
* Master's degree in instructional design, educational technology or similar relevant field preferred.
Experience:
* 5+ years experience in instructional design, training & development in a corporate setting
* Expertise in Articulate Storyline 360, required - candidates without this experience will not be considered.
* Experience designing training for B2B sales teams
* Proficient with authoring tools and Learning Managements Systems
* Experience with editing scripts for use with AI voice-over software (WellSaid, Elevenlabs)
* Prior experience working for SaaS companies, preferred
Other Knowledge, Skills, Abilities or Certifications:
* Creative and innovative mindset
* Ability to take initiative and influence stakeholders to complete assignments
* Clear and articulate communication
* Strong analytical skills
* In-depth knowledge of adult learning theories and instructional design models.
* Ability to effectively collaborate and communicate with stakeholders and subject matter experts.
* Lesson and curriculum planning skills.
* Proficient / advanced in Microsoft Windows and Office, especially Word and PowerPoint.
* Experience with Adobe Programs (Illustrator, Photoshop, Acrobat, etc.).
* Experience with video editing, preferred (Camtasia, Premiere, Sony Vegas, etc.).
* Excellent written and verbal communication skills.
* Ability to write effective copy, instructional text, audio and video scripts.
* Ability to multi-task and demonstrate exceptional organizational skills and flexibility in a busy office environment.
* Experience producing and editing on-camera video productions a plus.
Travel requirements
* 5-10% for team meetings when necessary.
Physical Demands
* Normal office environment.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties, responsibilities, and requirements.
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $93,400-$130,600
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Coordinator, Programming Operations
Los Angeles, CA Job
JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * Los Angeles, California * Program Management * Regular Employee Full-Time * R-2024-10-115 ** Job Description** **Who We Are:** SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
**SiriusXM** is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
**How you'll make an impact:**
Work both in the studio and behind the scenes on a variety of programs and initiatives across the SiriusXM platform. Responsible for the operation and quality of studio equipment during live and pre-recorded programs. Learn basic troubleshooting elements of studio equipment and setups. Assist on-demand/metadata team with their needs. Incumbents of this position may be assigned to more than one program and perform slightly different functions across programs.
**What you'll do:**
* Check studio equipment for proper functionality, reporting technical problems and equipment malfunctions to broadcast ops, keeping detailed notes and escalations.
* Run the audio console for various live and taped programs.
* Edit audio for on-air use.
* Keep detailed books on all onsite programming.
* Ensure that on-air product is up to broadcast standards before it goes to air.
* Work with programmers and talent on following onsite SOP operationally.
* Work with producers, talent, and directors to enhance program content.
* Ensure audio QC is up to broadcast standards.
* Screen incoming calls and selectively choose callers to go on-air as needed.
* Assist with some pre- and post-show production, including editing and swiping shows for On Demand, as well as other physical operational functions as needed.
* Assist in training initiatives for staff that may include in-studio and remote presentations.
* Work on special projects designed to improve the listener or onsite experience.
* Learn troubleshooting techniques of console, Adobe suite, VSM panel, DJ equipment, codecs, Zetta operating system and other in-house technical elements.
* Provide all-around support during high-profile events and high-volume performance days.
* Work with On-Demand/Metadata team to assist with Broadview, program type ingestion, user account upkeep, archival maintenance and troubleshooting.
* Perform other duties as assigned.
**What you'll need:**
* Bachelor's degree or equivalent.
* At least 2 years of experience running an audio board.
* At least 2 years of experience in a professional broadcast environment (Radio/TV/Digital), preferably News/Talk or Sports formats.
* Flexible schedule with ability to workdays, nights, and weekends.
* Must be able to work in all areas of Music, Talk and Entertainment Programming, including news, politics, and pop culture.
* Ability to meet tight deadlines and multi-task.
* Ability to work with talent and other high-profile individuals.
* Good public speaking and presentation skills.
* Interpersonal skills and ability to interact and work with staff at all levels.
* Excellent written and verbal communication skills.
* Ability to work independently and in a team environment.
* Ability to pay attention to details and be organized.
* Ability to project professionalism over the phone and in person.
* Willingness to take initiative and to follow through on projects.
* Previous use of broadcast operation software (Zetta, Prophet, Dalet, NexGen, etc.)
* Familiarity with digital audio editing software (OneCut, Audition, ProTools, etc)
* General knowledge related to operating studio console and sound equipment.
* Mixing and coordinating sound elements into a professional sounding on-air product
* Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
* Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $44,000 to $57,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-10-115
Principal Product Mgmt Tech, Prime Video, Playback
Culver City, CA Job
Prime Video offers customers a vast collection of movies, series, and sports-all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon's enormous selection, exceptional value, and fast delivery.
As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
The Prime Video Playback team is seeking a Principal Product Manager - Tech (Principal PMT) focused on Delivery Technology and Content Protection. The product leader drives our video playback delivery technologies capabilities. The technology solutions under this charter require leadership skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon as well as externally, with the ability to manage high-impact solutions.
We are looking for a resourceful, highly technical, customer-focused Product Leader who can work independently under time constraints to meet deadlines. She or he will have a proven track record in end-to-end product ownership and successfully delivering results at scale in a fast-paced and dynamic environment.
Key job responsibilities
Define the Playback Delivery Technology as well as Content Protection strategic vision, own the roadmap, and drive teams to execute best to support our customers, the business, and Prime Video
Write and deliver technical requirement documents and artifacts required to enable the development of products, features, and infrastructure
Maintain and continuously prioritize backlog based on data, customer, and business needs.
Write narratives to advocate and justify product launches and change request
Build healthy working relationships with key stakeholders and cross-functional business partners
Partner with the engineering team to define new experiences and launch cross-functionally
Contribute to and develop the team's processes and mechanisms.
Regularly participate in design reviews and other meetings with engineers and contribute to the discussion to ensure a high-quality bar
Define metrics (e.g., KPIs) to track adoption, solution performance, and any variance against goals
About the team
Playback brings the technologies, tools, and operations to stream Live, Linear, and VOD to all devices globally. We deliver a better experience than broadcast. We innovate to efficiently manage our scale. We acquire the audio/video from partners, encode the video, insert ads, enforce policy, measure the picture quality, vend playback resources, manage the storage of the content, detect issues in real-time, deliver the assets over the Internet, and flawlessly play the video. We bring high-quality streaming for VOD, Live and Linear content as well as ads while using the fewest bits possible.
**BASIC QUALIFICATIONS**
- 2+ years of end to end product delivery experience
- 8+ years of technical product or program management experience
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience leading engineering discussions around technology decisions and strategy related to a product
- Experience technical product management
- Expertise in delivering high-quality online video across delivery technologies that efficiently distributes video content to users around the world including Traffic management, caching, CDN selection and configuration and Security.
**PREFERRED QUALIFICATIONS**
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Sounds understanding of video playback with encoding, video analytics, streaming servers, and video players.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
VAD Clinical Specialist, Acelis - San Francisco/Los Angeles/San Diego
Los Angeles, CA Job
This job is available in 2 locations Category Customer & Technical Support JOB DESCRIPTION Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
* Career development with an international company where you can grow the career you dream of .
* Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
* **Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:**
* An excellent retirement savings plan with high employer contribution
* Tuition reimbursement, the student debt program and education benefit - an affordable and convenient path to getting a bachelor's degree.
* A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
* A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works remotely in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World's greatest healthcare challenges.
As the **VAD Clinical Specialist,** you'll have the chance to work with hospitals and account executives promoting our remote patient monitoring services and digital platform through clinical/workflow discussions.
**Principle Responsibilities**
The following reflects management's definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
* Participates in development opportunities and on-going training.
* Facilitates implementation of digital solutions to hospitals/clinics.
* Provides clinical peer to peer consulting services through workflow analysis/value mapping to new and existing accounts identified by sales team and facilitates workflow optimization through implementation of data management tools in collaboration with sales team.
* Provides onsite support for VADWatch (eRx, Remote Patient Monitoring and Inventory Manager) go-lives and on-going training support to clinical staff as needed.
* Provides ongoing clinical support and education to sales team members.
* Participate with sales team in key meetings with customer decision makers (C-suite) to review the plan of action to promote growth of our digital solutions.
* Supports and engages in the development of corporate partners' products and services.
* Participate and become proficient in high level sales training and strategy.
* Consults and contributes on new product/service development. Shares insights into processes and training materials that support best practices.
* May assist in gathering evidence for clinical studies.
* Keeps abreast of new developments, approaches, drugs, or information related to core business and disseminates that information to the appropriate departments.
* Travel up to 50-75% within geographic area.
* Provides coverage of key accounts during vacancies in sales territories for continuity of care for our customers.
* Receives and directs communication to all relevant team members on a routine basis.
* Provides mileage and expense reports as requied.
* Documents calls, meetings, and ongoing account information in SalesForce.com.
* Participates in on-going education independently and as requested by Acelis Connected Health.
* Performs other activities as requested by management.
**Required Qualifications**
* RN with Bachelor's Degree in Nursing, or equivalent combination of education and work-related experience.
* Minimum of five years nursing experience.
**Preferred Qualifications**
* Anticoagulation, heart failure, cardiac device, or nursing education background preferred.
* Experience as a hospital VAD Coordinator
* Continued self improvement courses & seminars as related to the position.
* Detail Oriented
* Organization/Time Management Skills
* Strong Analytical Skills
* Intermediate Computer/Software Skills
* Communication & Writing Skills
* Leadership Skills
* Human Relationship skills
* 50-75% travel required
**Physical Requirements**
* Must be able to work at a computer workstation for extended periods of time
* Must be willing to travel within geographical territory
*Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $72,700.00 - $145,300.00. In specific locations, the pay range may vary from the range posted.
Location United States - California - Santa Clara Category Operations Location United States - California - Santa Clara Category Business Support Category Sales
Improve customer satisfaction of current Landmark accounts to drive better retention rates, increase Abbott's ability to value expand, and build and manage Abbott's reputation to ensure the customer w...
Location United States - California - Alameda Category Medical and Clinical Affairs Location United States - California - Pleasanton Category Operations This role has ownership of planners (may have individual contributor direct reports) of assigned product lines/value streams and is responsible for some or all of the following supply chain sub discip...
Location United States - California - Los Angeles Category Customer & Technical Support Location United States - California - San Francisco Category Customer & Technical Support Location United States - Nevada - Las Vegas Category Customer & Technical Support Location United States - California - Los Angeles Category Customer & Technical Support Location United States - California - Sacramento Category Customer & Technical Support Location United States - California - Riverside Category Customer & Technical Support Location United States - California - Sylmar
Head of Podcast Operations - NA, LATAM, ES , Amazon Music
Culver City, CA Job
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to the most top podcasts ad-free, concert livestreams to the largest catalog of audiobooks, Amazon Music is innovating at some of the most exciting intersections of music, content and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
We're seeking an experienced, collaborative, and enthusiastic individual to serve as the Head of Spoken Word Operations, overseeing the strategy and execution across North America, Latin America, and Spain. In this critical leadership role, you will manage a global team and work closely with cross-functional partners at Amazon Music to build meaningful relationships with external stakeholders, providing a best-in-class experience to our partners and ensuring creators are positioned for success on Amazon Music. You will lead the development and management of select priority partnerships in the United States, cultivating robust relationships with podcast creators, audiobook publishers and production teams. You will be responsible for ensuring a seamless, top-tier customer experience that exceeds expectations. The ideal candidate will be a self-driven, results-oriented professional with a proven track record of success in a fast-paced, innovative environment. You should possess a unique blend of experience and a customer-centric attitude that will allow you to thrive in this dynamic, high-impact role. Excellent interpersonal skills, strategic thinking, and a passion for the evolving podcast landscape are essential.
Key job responsibilities
- Manage and mentor a team of spoken word country managers, providing guidance, coaching, and professional development opportunities.
- Collaborate with cross-functional teams, including marketing, product, finance, and legal, to align team efforts with broader business goals.
- Manage regional events strategy and execution.
- Develop scalable programs for mid and small-sized creators.
- Manage podcast and audiobook partner portfolio, ensuing you and the team are providing a seamless white-glove customer experience by maintaining scheduled communications and alignment on cross-promotional opportunities.
- Develop and coordinate creator education programs.
- Negotiate and secure creative cross-promotional campaigns with creators, publishers and networks.
- Develop and implement a multi-channel, multi-format content marketing plan that supports messaging priorities and aligns business goals.
- Track campaigns and perform analyses as needed to monitor effectiveness; communicate results to key stakeholders.
- Be an evangelist for spoken word content on AM, explaining the product and value prop to both experienced and emerging partners.
- Execute promotional campaigns by coordinating approvals with partners.
- Attract and build partnerships with creators, identifying imaginative ways to use Amazon Music tools to drive engagement with creators.
- Work with Product team to encourage features that improve partnerships and creator tools.
**BASIC QUALIFICATIONS**
- 5+ years of work experience in a content partnerships or marketing/promotions role with the ability to manage relationships with media executives and content creators.
- People management experience, with proven ability to train and develop high-performing teams of 5 or more individuals
- Excellent understanding of the spoken word/audio landscape including the publisher and creator ecosystems.
- Ability to work effectively across internal and external organizations.
- Self-starter who is customer obsessed, detail oriented, and an enthusiastic team player.
- Ability to drive your own work independently, leading multiple projects with many stakeholders.
- Demonstrated success in achieving aggressive short, medium and long-term goals.
- Exceptional verbal and written communication skills.
**PREFERRED QUALIFICATIONS**
- Bilingual, English and Spanish.
- Experience managing global teams and partnerships.
- Exceptional judgment and discretion in handling sensitive and confidential issues and topics.
- BA/BS Preferred.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $195,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
**Location:** US, California, Culver City **Posted:** October 22, 2024 (Updated about 1 month ago) **Location:** US, California, Culver City **Posted:** October 14, 2024 (Updated about 1 month ago) **Location:** US, California, Culver City **Posted:** September 30, 2024 (Updated about 1 month ago) **Location:** US, California, San Francisco **Posted:** August 27, 2024 (Updated 2 months ago) **Location:** US, California, Culver City **Posted:** October 10, 2024 (Updated about 2 months ago)
Advanced Inside Sales Representative *Hunter* Hybrid
Irvine, CA Job
* This is a hybrid position. You will be required to commute to 1 of our Dallas, Chicago, NY; Madison, WI or Irvine, CA offices on a weekly basis* Wolters Kluwer Financial & Corporate Compliance CT Corporation is experiencing massive growth, and we are expanding our sales team nationally!
Wolters Kluwer Financial & Corporate Compliance provides a wide range of technology-enabled lending, regulatory and investment compliance solutions, corporate services, and legal entity compliance solutions. CT Corporation serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 95% of the Am Law 100 and more than 300,000 small businesses. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.
As an Advanced Inside Sales Representative for Wolters Kluwer CT Corporation; you will have primary responsibility for driving profitable sales growth through winning new corporate accounts that meet or exceed sales goals. Customers are small to mid-sized corporations within an assigned territory that currently do not have CT Corporation as their registered agent. You will report to the Associate Director, Sales - Financial & Corporate Compliance, CT Corporation. Inside sales acquisition activities include the following:
You Will:
* Learn full line of CT services including: features, benefits, pricing, intended use, value proposition and competitive position
* Attend and fully engage in three to four week services training program for new hires; completing all self-study reading, exercises, and activities in the prescribed timeline; and engaging in one-on-one training with Learning Solutions Team and Sales Manager
* Learn and implement the sales process for CT products and services by staying informed of the prescribed sales process and understanding the complexities of selling products and services to corporate legal and financial departments
* Manage assigned prospect account list that supports a healthy sales pipeline; organize customers by segment and opportunity (e.g., size, type of corporation); research contact information for decision makers and influencers; create efficient prospecting processes; build daily and weekly call lists; and maintain information within the Salesforce.com CRM database
* Drive new business to meet weekly, monthly, and annual sales goals by planning for and conducting prospecting/introductory calls with sufficient volume to establish a full calendar of phone/virtual meetings and application demonstrations; follow up contacts or attempts with an email; discuss, document and fully understand client challenges, needs and goals; effectively articulate the value of CT services and address objections; secure the change of agent for new corporations; negotiate pricing and obtain all required approvals; follow standard protocol for initiating order processing/delivery; support Marketing promotions and campaigns
* Improve CT market share within the territory by identifying organizations within assigned territory using competitors as registered agents; engage the client account at the management and executive level to identify business issues; conduct analyses and apply business knowledge to provide recommendations and assist in issue resolution with new services or extended services of current services; manage the transition to CT services to meet expectations and form the foundation for a long-term customer relationship; stay connected through meeting call standards with existing clients (until account is transitioned to a Retention Sales Representative) to ensure competitors are unlikely to move customers to their services
* Manage time and resources effectively to accomplish sales goals by planning for and scheduling all required sales activity; grouping activities logically; conducting non-selling activities outside prime selling time; staying organized; incorporating knowledge of industry trends on results and tracking activities and resource utilization in accordance with standards
* Facilitate implementation and management of CT products and representation services into client corporations by developing and maintaining extensive knowledge of how CT product implementation and client services are initiated and delivered; ensure that the assigned Service Team is informed early in the sales cycle; engage members from WK team to meet customers' needs; monitor implementation progress to ensure project is completed on time; and support account transition to the appropriate team
* Represent Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer services, industry trends and general business and financial acumen through various sources and initiative
You Have:
Education: Bachelor's Degree in Business, Marketing or other comparable discipline; Or if no degree, equivalent years relevant experience
Minimum Experience:
2 or more years of B2B commissioned sales or service of an intangible product (SaaS/software solutions, digital content or complex professional services)
* Demonstrated experience with a consultative sales approach including developing and qualifying prospect lists and maintaining a high call volume
* Experience selling and presenting to all levels of an organization from C-level to end users of products and services
* Proficiency with Salesforce.com or other comparable CRM application
* Track record of meeting and exceeding sales quotas and targets
Preferred Experience:
* Working knowledge of Registered Agent, Corporate Reporting, and Business Licensing services
* Enterprise solution selling experience
Additional Skills, Knowledge & Abilities:
* Ability to work with a minimum amount of oversight
* Experience working within a multi-division organization with various sales channels
* Experience translating contacts gained through extensive networking into legitimate business opportunities
* Working knowledge of record keeping and order entry systems (eg. One World, Arrow, and Voyager)
#LI-Hybrid
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $61,650-$85,200
Spring Intern, Talent Relations & Events - Part Time
Los Angeles, CA Job
Who We Are: SiriusXM and its brands (Pandora,SXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How you'll make an impact:
SiriusXM is looking for an organized and energetic intern who can assist with SXM subscriber events and remain professional while working with some of the biggest names in entertainment in our Los Angeles office!
What you'll do:
* Monitor and assist guest recordings.
* Responsible for greeting and liaising with guests.
* Assist with pitching and booking talent across the SiriusXM, Pandora, and Stitcher platforms.
* Ensure that all appropriate content is collected during guest visits.
* Coordinate in booking setups for various talk and music channels.
* Maintain legal and archival paperwork for the talent relations department.
* Participate in both offsite and in-studio events, including preparation and execution onsite
* Assist with audience check-in, load-in and interaction
* Liaise with high-level talent and executives
* Become knowledgeable about SiriusXM + Pandora to promote the product and content at off-site events.
* Organize winner's contact information in database.
* Notify winners and ship prizes.
* Gain a working knowledge of national sweepstakes and contest rules and regulations.
* Perform other duties as required.
What you'll need:
* Internships are open to current students enrolled at a university (those graduating by January 2027 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship as well as broadcasting schools with one-year programs that provide certificates of completion.
* Prior internship experience preferred.
* Good project management and planning skills.
* Good customer service and relations skills
* Interpersonal skills and ability to interact and work with staff at all levels.
* Excellent written and verbal communication skills.
* Ability to pay attention to details.
* Ability to handle multiple tasks in a fast-paced environment.
* Willingness to take initiative and to follow through on projects.
* Ability to maintain professionalism in high-stress situations.
* Familiar with SiriusXM + Pandora programming.
* Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).
* Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be $17.28/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-10-85
Analyst, Sales Operations & Strategy
Los Angeles, CA Job
JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * New York, New York; Chicago, Illinois; New York, New York; Los Angeles, California; Chicago, Illinois; Los Angeles, California; Chicago, Illinois * Analytics * Regular Employee Full-Time
* R-2024-07-99
** Job Description**
**Who We Are:**
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
**SiriusXM Media** is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.
**How you'll make an impact:**
We are seeking a highly analytical and detail-oriented individual to join our Business Operations team. You will play a pivotal role in partnering with sales executives to drive revenue growth through strategic analysis and actionable insights. This role requires a strategic thinker with exceptional analytical skills and the ability to thrive in a fast-paced, entrepreneurial environment. The preferred location for this position is Chicago, Los Angeles, or New York.
**What you'll do:**
* Provide comprehensive business analysis support to the sales team, including RFP volume and close rate analysis, historical account spending, AE performance metrics, and marketplace research to facilitate informed decision-making.
* Conduct ad hoc analyses to uncover opportunities and identify root causes for fluctuations in revenue, driving actionable recommendations.
* Conduct regular business reviews with key sales stakeholders to identify incremental revenue opportunities.
* Develop and produce recurring advertising reports for sales executives and their teams.
* Support the development of monthly and quarterly revenue forecasts, providing rationale and insights.
* Identify opportunities to enhance reporting formats, processes, and systems.
* Cultivate strong relationships with key stakeholders across departments such as finance, operations, HR, and legal.
* Stay abreast of media, technology, and competitive publisher trends, and digital advertising evolutions.
**What you'll need:**
* Bachelor's degree in Business Administration, Finance, Economics, or related field.
* 3+ years of experience in business strategy, analytics, planning, or a related role within a media company.
* Strategic thinker with exceptional analytical skills, capable of dissecting complex issues and formulating thoughtful recommendations and action plans.
* Proven ability to persuade, build consensus, and collaborate effectively with all levels of management internally and externally.
* Self-starter with the ability to take initiative, lead projects independently, and thrive in a fast-paced environment.
* Excellent communication and presentation skills, with the ability to articulate complex analyses clearly.
* Strong organizational, time management, and interpersonal skills, with the ability to work both independently and collaboratively.
* Exceptional problem-solving skills and the ability to influence decision-making.
* Passion for media and consumer internet, coupled with a strong intellectual curiosity.
* Proficiency in Microsoft Excel for financial modeling and PowerPoint for presentations.
* Experience working with Salesforce data.
* Strong experience with data visualization tools, preferably Tableau.
* Familiarity with SQL preferred.
* Must have legal right to work in the US
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $65,000 to $92,500 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-07-99
Floor Manager at Dialog West LA
Los Angeles, CA Job
Job Description
Dialog Cafe is opening up its second location in West LA! We are looking for people to join our team who share the same core values, have a passion for Customer Service, and are able to work in a multi layered, fast paced environment. Our second location shares space with the iconic Equinox Sports Club on Sepulveda Blvd. Must have prior Managerial experience in a Cafe/Restaurant setting. Dialog's second location will open end of November and is located at 1835 S. Sepulveda Blvd Los Angeles CA 90025
This is a Salary position. Must be able to work a minimum of 45 hours per week. Starting pay rate range is $65,000 to $75,000 annually, as well as a bonus structure.
The Floor Manager is responsible for providing outstanding customer service by leading and motivating their team and developing practices to increase customer satisfaction.
Floor Manager tasks include assisting guests and staff, customer service relations, ensuring prompt resolution of guestsâ inquiries, distributing tasks to the staff, and monitoring the employees' performance. The Floor Manager will be in charge of checking specific department inventories and reporting inadequate supplies, identifying business opportunities to increase the company's sales and profitability, and developing strategic procedures to maintain guest satisfaction
Duties and Responsibilities include:
â˘Assisting the GM with overseeing staffing responsibilities for FOH department
Helping the restaurant meet service, sales, and profit objectives
Ensuring personal Manager Logs are completed daily
Ensuring Lead Logs are completed daily
Build on VIP protocols and steps of service specific to VIP guests
Oversee daily operations with Upper Management
Develop service of procedures, (SOPs), policies and standards
Recruit, mentor and develop customer service agents (FOH employees) and nurture an environment where they can excel towards empowerment and growth
Answers customersâ questions, resolves issues, and maintains customer satisfaction by providing problem-solving resources
Manages customer service staff, communicates job expectations, and performs one on one reviews
Implements production, productivity, quality, and customer service standards
Audits customer service procedures and trends and determines system improvements
Collaborate with GM on ideas, procedures and solutions to better meet Dialogâs standards
Supervising and directing the team on daily work activities. Being nurturing and supportive towards staff
Mentoring and coaching staff. Ensuring One on One conversations occur to showcase opportunities for growth
Ensuring proper training of FOH employees
⢠Maintaining excellent customer and public relations within the community
⢠Ensuring that guests have a positive and memorable experience each and every time they visit
⢠Ensuring proper compliance with cash control procedures, and performs related administrative reports as required
Checks Inventory, order guides and supplies
Keeps a professional demeanor with guests and with employees
Takes responsibility for maintaining a clean, neat and orderly work environment.
Inspects Opens/Closes restaurant in accordance with daily checklists
Maintains excellent relationships with current and future customers for potential catering opportunities
Uses deescalation tactics in high pressure environments and scenarios
Reports to General Manager
-Customer issues
-Employee issues
-Third party issues
Qualifications and Requirements
Exceptional organizational skills
Open availability and flexibility
Professional work attire and hygienic
Neat and tidy work ethic and environment, including shared office space
Critical thinking and problem/resolution skills
Work a minimum 45 hour work week
Able to lift up to 50lbs
Excellent communication skills with guests, staff, and upper management
Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently
⢠Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
We offer Health, Dental and Vision Insurance
Perks:
Equinox gym membership
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Dialog Cafe: Dialog Cafe is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Software Development Engineer II, Internet Monitoring, GCNA
Pasadena, CA Job
Come join us and Do what nobody else in the world is doingâĤ literally Gain world class knowledge and expertise on the inner workings of the Internet and how Amazon interfaces with it Define and design the next generation of Amazon's Software Defined Network
Create, enhance, and run scalable autonomous controller services that observe the state of the network, make active decisions to optimize traffic based on programmable business logic
Build massive real-time systems which inform and drive complex changes across the global network and Internet
Collaborate with and learn from world leaders in networking and distributed systems
Gain practical experience building incredible software using Amazon Web Services
Key job responsibilities
-Leverage, develop, and implement cutting-edge algorithms and techniques to automate and optimize Internet Monitoring and operations.
-Collaborate closely with cross-functional teams (developers, network experts, scientists, leaders) to translate the business requirements into technical specifications.
-Design, test, and deploy scalable software systems that leverage Generative AI techniques to enhance network performance and reliability.
-Continuously research and evaluate emerging technologies and methodologies to stay ahead of the curve in the field of Generative AI.
-Participate in code reviews, provide constructive feedback, and contribute to a culture of excellence in software engineering practices.
-Proactively identify and address technical challenges, troubleshoot issues, and drive resolution to ensure smooth operation of Generative AI software solutions.
-Communicate effectively with stakeholders to convey project status, solicit feedback, and align on strategic objectives.
-Own the operational excellence of the software you put into production.
-Contribute to improving our documentation, processes, and tools so that we improve our performance as a team.
About the team
The Internet Monitoring team is responsible for the services that monitor the health of Amazon's traffic to and from the the Internet. We provide the authoritative source of Internet health-detecting and reporting of internet impairments affecting AWS services before customers complain and do so at a high quality and optimized cost. We provide the Internet health signal to operators and service owners for manual traffic engineering & other downstream consumers for Automated Traffic Optimization and Management that drives programmatic traffic engineering. We provide the foundations for internet health and triangulation for AWS customer resources. Our biggest value proposition is to look at a variety of input data sources and come up with a single customer experience score indicating the internet health, associated visualizations, alarms, and fault isolation.
**BASIC QUALIFICATIONS**
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
**PREFERRED QUALIFICATIONS**
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
**Location:** US, California, Pasadena **Posted:** November 6, 2024 (Updated 19 days ago) **Location:** US, California, San Francisco **Posted:** November 15, 2024 (Updated 2 days ago) **Location:** US, California, Cupertino **Posted:** November 23, 2024 (Updated 2 days ago) **Location:** US, California, Cupertino **Posted:** November 23, 2024 (Updated 2 days ago) **Location:** US, California, San Diego **Posted:** November 12, 2024 (Updated 3 days ago)
Senior Client Training Associate
Irvine, CA Job
Hybrid role out of one of the listed office locations with the expectation that PST hours may be required on occasion. CT Corporation (*********************** a Wolters Kluwer business, is committed to providing intelligent software and the highest quality service standards to support legal professionals in their workflows for corporate compliance and transactions, due diligence, litigation support, e-Discovery, law department management, and trademark management. CT builds its offerings within the framework of an extensive knowledge of our customers' work processes and the challenges they face. We continue to build on these strengths through close customer relationships and consistent research gleaned from our clients. CT companies provide the best solutions for registered agent, compliance and governance services, law department management, lien management, litigation support and trademark management.
The Senior Client Training Associate for Wolters Kluwer, CT Corporation will have primary responsibilities for supporting and maintaining sales growth with CT's Compliance services, with a strong focus on the entity management software application, hCue. Once a sale is completed, the Strategic Account Consultant will be responsible for ensuring clients are implemented, coordinating with multiple groups internally and externally, and then focusing on client adoption, through training and support. The position will also be responsible for retention and renewal of a set amount of accounts, with incentive to upsell on existing services/solutions and cross-selling of additional CT products. In addition, the Strategic Account Consultant activities will include learning and staying informed on the complex and comprehensive CT product suite; managing time and resources effectively; provide leadership and direction to the organization in relation to sales opportunities surrounding evolving standards in corporate business compliance matters; representing Wolters Kluwer within the industry and territory; and contributing to sales planning and forecasting activities.
Must be able to work with all clients within the assigned territory without restrictions or challenges from enforceable non-compete agreements held by the employee and prior employers within 30 days of employment.
Minimum Qualifications:
* Bachelor's Degree OR 3+ year's equivalent experience in customer service and/or sales support.
* Experience identifying and selling additional services into a defined set of clients.
* Experience making in-person presentations providing training to new clients, at all levels, to explain/train on the business' products, services and processes and their alignment with the client's needs.
* Experience formulating high level and tactical strategies in sales process.
* Ability to work independently with a minimum amount of oversight.
* Ability to integrate information from multiple sources.
* Experience coordinating multiple sales strategy projects.
* Some experience troubleshooting and solving technical issues (connectivity, hardware, and software).
* Translating contacts gained through extensive networking into legitimate business opportunities.
* Experience forecasting, developing business plans, and executing on them.
* Exceptional communication skills both written and verbal communications.
* Strong Microsoft Office Suite skills (Word, Excel and Outlook).
Preferred Qualifications:
* Legal industry experience a plus
* Contract negotiations
* Corporate Compliance
* Understanding of finance and budget responsibilities
* Experience with record keeping and order entry systems (One World, Arrow and Voyager preferred) and web-based applications (PlaceWare, WebEx and Salesforce.com)
Wolters Kluwer (********************** is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer's leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.
Wolters Kluwer has 2011 annual revenues of âĴ3.4 billion ($4.5 billion/£2.8 billion), employs approximately 19,000 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
Visit our website, YouTube or follow @Wolters_Kluwer on Twitter for more information about our customers, market positions, brands, and organization.
Wolters Kluwer offers a competitive compensation and benefit package including 4-weeks of paid time off (1st year), 12 paid holidays, and a generous profit sharing program.
We are an equal opportunity employer and committed to a diverse workforce.
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $51,550-$70,850
Sales Director - Fraud
Experian Job In Costa Mesa, CA
Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, experienced people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian
Job Description
As a Sales Director, you will prospect into named large, strategic targets, and demonstrating to them the power of behavior and device and network to solve their challenges and supercharge their digital business. We will provide resources to help you get into these accounts, but you will build an account plan for each target, implementing that plan, and closing the deal. After closing a deal, you are expected to collaborate with the Client Success Team to expand the business relationship. To build your pipeline, you will have a named account list that you will prospect into. To convert your named accounts, you will work with the Marketing, Solutions, Client Success, and other departments to get into the accounts, move them through the process, close and expand them.
Responsibilities
Grow the customer base
Develop relationships with existing customers to increase usage and adoption, upsell products, and expand to new lines-of-business
Understand your customers' businesses at a technical and operational level
Demonstrate value through a solutions sales approach to meet goals
Identify and secure executive sponsorship to solidify business relationships and opportunities
Negotiate commercial terms with contacts up to the C-level
Collaborate with multiple departments/teams
Qualifications
5+ years of successful enterprise sales experience
3+ years of experience in the fraud and identity space
Experience navigating the complexities of large organizations, their processes, and numerous partners
Experience signing contracts with a committed revenue component
Experience selling software, SaaS or similar technology into large organizations
A rolodex of existing enterprise accounts that could benefit from NeuroID's solutions
Experience and success at building a net new pipeline
Ability to travel up to 30%
Additional Information
Perks:
401K with a 4% company match with immediate vesting.
Comprehensive health, dental, and vision plans.
5 sick days each calendar year.
12 paid company holidays and 2 paid volunteer days.
Wellness plans, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more.
Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work⢠in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
Senior Inside Sales Representative
Glendale, CA Job
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
Who We Are: Wolters Kluwer: The world is a big place, find your place here.
What We Offer:
Senior Inside Sales Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits.
What You'll be Doing:
The Senior Inside Sales Representative is a quota-carrying team member responsible for working with smaller size customers across financial services and specialty industries to position and sell CS products. The Senior Inside Sales Representative is responsible for working directly with customers to understand their needs, identify relevant CS (Compliance Solutions) products to address these needs, communicate the value proposition of such products, and facilitate all activities to complete a deal (pricing, quote, contract, etc.). The Senior Inside Sales Representative can engage Solution Consulting to provide deeper product knowledge and expertise. The Senior Inside Sales Rep is accountable to achieve his or her quota for the assigned book of business, adhere to the defined sales methodology, processes and policies that govern the sales process, and develop or maintain customer relationships.
Key Tasks:
* Oversees and manages customer relationships for an assigned book of accounts
* Effectively prioritizes and responds to inbound leads or customer requests for information
* Leverages SFDC data and account insights to identify, pursue, and close opportunities to retain existing business (e.g., renewals), cross-sell or up-sell at existing customers, or create business with new customers
* Maintains a clean and accurate pipeline in CRM
* Understands and articulates value propositions of CS offerings; collaborate with product managers or Technical Sales as needed to source deep technical expertise
* Adheres to defined sales methodology and sales processes including steps to configure, price, quote products and services, draft, negotiate and close contracts
* Delivers against individual quotas
* Builds internal relationships and develop collaborative team with Solution Sales function to effectively serve assigned book of accounts
* Assists Service with escalated customer issues, as needed (e.g., payment, supply issues)
You're a Great Fit if You Have/Can:
* A bachelor's degree or equivalent job-related experience
* 2 years of B2B commissioned sales
* Experience in inside sales
* Experience in the financial services, or lending compliance industries
Other Knowledge, Skills, Abilities or Certifications:
* Account Management (general knowledge of customer's business, decision makers, and purchasing process)
* Cross-sell, up-sell, or pursue renewal transactions with customers
* Identify when account requires additional assistance and migrate to face-to-face account
* Solution presentation skills (virtual by phone or video)
* Prioritize multiple priorities across various accounts
* Interpersonal skills, ability to build stakeholder relationships virtually
* Effective collaborator with technical skilled individuals
* Professional demeanor in oral and written communications
* Self-motivated; proactive and perseverant mindset
* Passion for and ability to learn and develop Sales skillsets
Please use the below links to review the three business segment products this position sells:
Lien Solutions:
Lien Solutions - Search, file, and manage all of your liens in one place | Wolters Kluwer
eOriginal:
eOriginal - Electronic Signatures and Digital Transaction Management | Wolters Kluwer
Compliance Solutions:
Compliance solutions and GRC governance, risk and compliance solutions | Wolters Kluwer
Benefits: A comprehensive benefits package that begins your first day of employment.
Hybrid Office Locations:
AZ-Phoenix
CA-Glendale
CA-Torrance
CO-Denver
CT-Glastonbury
DE-Wilmington
FL-Tampa
GA-Kennesaw
IL-Chicago
IN-Indianapolis
KS-Wichita
MA-Waltham
MD-Baltimore
MN-Minneapolis
MN-St Cloud
MO-Clayton
NY-Babylon
NY-Colonie
NY-New York
OH-Columbus
OH-Hudson
PA-Philadelphia
TX-Coppell
TX-Dallas
TX-Houston
USA-WI-Madison
Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
Full details of our benefits are available - **************************************************
Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $51,550-$70,850
This role is eligible for Commission.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Spring Intern, Podcasting Audio Engineering - Part - Time
Los Angeles, CA Job
Who We Are: SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers
How you'll make an impact:
SiriusXM Podcasts is seeking an intern interested in learning about recording, editing, mixing and publishing podcasts. The audio engineering team works closely with the talent and podcast producers to record, edit, mix and publish a range of podcasts across the Team Coco, Stitcher Studios, Earwolf and SiriusXM brands.
What you'll do:
* Assist the podcast audio engineers with setting up sessions in the studios for both pre-recorded podcast sessions and live radio
* Join and support recordings conducted via Zoom or other internet platforms
* Support occasional field and off-site recording sessions, potentially including live events
* Uphold excellent studio etiquette
* Audio editing and basic mixing in Pro Tools
* Assist with audio and video media management
* Participate in team meetings and creative collaboration
* Perform other duties as required
What you'll need:
* You must be 18 years of age or older.
* Internships are open to current students enrolled at a university (those graduating by January 2027 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship.
* Current or previous enrollment in communications, podcast or audio classes preferred.
* Prior internship or working experience in radio/podcast/TV/Film production industry preferred.
* Experience with Pro Tools or other DAW software
* Knowledge of audio signal flow and recording techniques
* Experience with Mac OS & basic computing software (Word, Excel, G Suite incl. Google Docs, Google Calendar, Google Sheets, etc.) and Zoom conferencing software
* Experience with video recording and editing a plus but not required
* Experience with Descript or other similar platforms a plus but not required
* A passion for podcasts and knowledge of our network podcasts (including Team Coco, Earwolf and Stitcher Studios)
* Commitment to excellent audio and audio storytelling
* Flexibility and a can-do attitude. We make a wide range of podcasts. We need you to be up for anything and able to adapt to the needs of different shows.
* Resilience and a willingness to do the less glamorous tasks as well as the fun ones.
* Excellent communication and time management skills. Especially in a remote environment, it's crucial that you're able to work independently, meet deadlines, and communicate effectively with your supervisor.
* Attention to detail and strict adherence to the highest podcast standards and ethics.
* Well-organized, energetic, independent and responsive to feedback and direction.
* Strong spelling, grammar, proofreading and editing skills.
* Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be $17.28/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-10-88
Customer Retention Marketing Manager, Investor's Business Daily
Los Angeles, CA Job
The Dow Jones Marketing team is responsible for growing the subscriber base of Dow Jones products globally, across WSJ, Barron's, MarketWatch and Investor's Business Daily (IBD). This role sits on the Retention team within the Marketing organization of IBD, leading efforts to lower churn for its line of subscription products. The Investor's Business Daily brand is the industry leader in research and education geared toward individual investors. With its robust suite of interactive stock research platforms, IBD's mission is to help investors make more money in the market.
Reports to:
Director of Customer Retention, Investor's Business Daily (IBD)
Role Overview:
IBD is seeking a Customer Retention Manager to devise and assist in programs that support IBD's goals of lowering subscription churn and improving customer retention across all product lines. Reporting to the Director of Customer Retention, this role will operate cross-functionally, partnering with acquisition and engagement, creative, data science and analytics, product, editorial content, customer service, finance and legal etc., to ensure all areas of the customer experience are delivering towards IBD's subscription retention goals.
We are searching for a passionate individual who can develop and implement strategies based on customer trends. This role requires intuition, organization, strong communication skills, attention to detail, commitment to set and meet deadlines.
You will work in the Los Angeles office two days each week, usually Monday and Tuesday, with some flexibility as needed.
Responsibilities:
Manage retention roadmap projects to ensure priorities and timelines align with business goals.
Use key data insights to lead integrated churn reduction strategies through a multi-touch approach.
Partner with Analytics and Product Experience teams to test and improve online save experiences.
Innovate and optimize existing subscriber onboarding experiences across multiple channels.
Collaborate with the wider Dow Jones teams on best practices for proactive strategies that support subscriber retention.
Monitor and report on key performance indicators related to subscription engagement, and retention.
Work with the Data Science and Analytics team on creating predictive models of the customer journey based on customer behavior.
Partner with Analytics and Customer Service on execution and tracking of NPS (Net Promoter Score) and CSAT (Customer Satisfaction) surveys.
Assist in creating presentations that clearly lay out project detail, analysis, findings, results and strategic recommendations
Attend regular meetings with marketing and non-marketing teams on alignment of subscription growth and retention efforts
Qualifications:
The willingness to work in the LA (Miracle Mile) office two days each week.
5+ years in a subscription business, marketing, and/or media role including retention marketing responsibility.
Experience developing churn reduction tactics and experience implementing them to save subscribers from churning.
Strong analytical and strategic thinking skills and experience synthesizing raw data into actionable campaign optimization strategies for new and existing initiatives.
A goals-driven, customer-first, detail-oriented approach to finding solutions
Experience clearly and effectively documenting processes and project plans
Outstanding cross-group collaboration, interpersonal, verbal/written communication, problem solving, and executive presentation skills.
The ability to work quickly in a fast-paced environment, as well as manage multiple and competing priorities.
The ability to self-prioritize, foresee challenges/roadblocks, and plan for them accordingly.
Experience working effectively both independently and as part of a collaborative team
Highly organized with attention to detail and focus on timeline and tangible deliverables
Understanding of Customer Journeys and identifying key areas of optimization to improve customer experience and retention
Creative thinker with a customer-focused mindset and a passion for delivering exceptional member experiences
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at **********************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - CMO - Marketing
Job Category:
Marketing & Product Management
Union Status:
Non-Union role Pay Range: $80,000 - $100,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Software Dev Engineer, Mobile Experience, AGI Information
El Segundo, CA Job
AGI information is responsible to make the world's information accessible for AI models and customers everywhere. The Information Experience Technology (IXT) org within Info is responsible for defining and delivering engaging, natural conversational and proactive experiences, with easy-to-understand and content rich information that is relevant to every customer and optimized for every modality.
As a Software Engineer in this role, you will have the opportunity to design and lead the development of unique and engaging experiences. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams in AGI. Along the way, you'll learn a lot, have fun and make a positive impact on millions of people.
We are looking for a talented Software Developer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.
Key job responsibilities
- Collaborate with product and design teams to define and implement exceptional user experiences
- Build a world-class mobile experience for our customers
- Work closely with product managers and UX designers to define features
- Understand latest trends in mobile technology and work across Amazon mobile teams
- Design, develop, test, and maintain software applications and tools owned by the team
- Relish the idea of solving problems and be comfortable with a degree of ambiguity that's higher than most projects
**BASIC QUALIFICATIONS**
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
**PREFERRED QUALIFICATIONS**
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
**Location:** US, California, El Segundo **Posted:** November 5, 2024 (Updated 14 days ago) **Location:** US, California, Sunnyvale **Posted:** October 3, 2024 (Updated 5 days ago) **Location:** US, California, El Segundo **Posted:** November 5, 2024 (Updated 9 days ago) **Location:** US, California **Posted:** August 7, 2024 (Updated 14 days ago) **Location:** US, California, Cupertino **Posted:** November 23, 2024 (Updated 2 days ago)
Sr. ML Data Associate, Information Data Operations
Rialto, CA Job
Alexa is Amazon's groundbreaking voice service designed for voice interactions. We believe voice is the most natural interface for interacting with technology across many domains. We are looking for a Sr. Machine Learning Data Associate to join our Information Data Operations (IDO) team.
Key job responsibilities
This role focuses on language data, primarily in the areas of editing, writing, and general data analysis deliverables. The Sr. Machine Learning Data Associate must be capable of:
- Editing high-quality and engaging copy
- Understanding how people use language to convey meaning
- Delivering high-quality work under tight deadlines
- Translating established guidelines into daily work practices
- Working autonomously with minimal direction
- Handling unique data analysis requests from a range of customers
The ideal Sr. Machine Learning Data Associate:
- Possesses strong copy-editing and writing skills
- Is curious to know how Alexa can answer so many questions
- Exhibits extreme attention to detail
- Utilizes excellent communication and organizational skills
- Demonstrates willingness to support several projects at one time
- Adapts quickly to keep up with changing project conventions and new projects
A day in the life
As a Sr. Machine Learning Data Associate, you are responsible for editing, writing, researching, and delivering high-quality data for internal and external customers. You will learn and master workflow guidelines to hit deadlines in a fast-paced environment.
About the team
Information Data Operations (IDO) is a team of Machine Learning Data Associates and support staff who help make Alexa smarter and drive efficiencies for stakeholders. We do this by increasing the number of questions Alexa can answer, by improving the overall quality of the answers Alexa serves, and by providing stakeholders high-quality data to make informed, data-driven decisions.
**BASIC QUALIFICATIONS**
- Bachelor's degree
- 1 year of work experience
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**PREFERRED QUALIFICATIONS**
- Bachelor's degree in Journalism, English, Communication, Linguistics or equivalent practical experience
- Strong analytical, problem-solving, and critical-thinking skills
- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- High attention to detail, including precise and effective communication
- Proven ability to manage multiple, competing priorities simultaneously
- History of teamwork and willingness to roll up one's sleeves to get the job done
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44,800/year in our lowest geographic market up to $56,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
**Location:** US, California, Rialto **Posted:** July 25, 2023 (Updated 7 months ago) **Location:** US, Washington, Seattle **Posted:** July 25, 2024 (Updated 12 days ago) **Location:** US, California **Posted:** November 13, 2024 (Updated 10 days ago) **Location:** US, California, Hawthorne **Posted:** November 15, 2024 (Updated 12 days ago) **Location:** US, California, Santa Barbara (Updated 11 days ago)