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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $54,286 | $26.10 |
| 2 | Boston, MA | $49,861 | $23.97 |
| 3 | Hazlet, NJ | $48,592 | $23.36 |
| 4 | New York, NY | $45,699 | $21.97 |
| 5 | Costa Mesa, CA | $45,577 | $21.91 |
| 6 | Philadelphia, PA | $43,656 | $20.99 |
| 7 | Seattle, WA | $39,687 | $19.08 |
| 8 | Austin, TX | $39,392 | $18.94 |
| 9 | Melbourne, FL | $39,010 | $18.75 |
| 10 | Franklin, TN | $38,665 | $18.59 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $113,348 | $54 | - |
| 2 | Customs Consultant | $96,238 | $46 | - |
| 3 | Customer Liaison | $94,718 | $46 | - |
| 4 | Customer Account Executive | $76,923 | $37 | - |
| 5 | Sales Support Specialist | $70,672 | $34 | - |
| 6 | Business Support Specialist | $64,331 | $31 | - |
| 7 | Customer Care Consultant | $61,854 | $30 | - |
| 8 | Customer Relationship Specialist | $56,835 | $27 | - |
| 9 | National Account Specialist | $55,049 | $26 | - |
| 10 | Business Representative | $54,761 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Dow Jones | $44,658 | $21 | 2 |
| 2 | Wolters Kluwer | $40,758 | $20 | 45 |
| 3 | Swiftpage | $40,692 | $20 | - |
| 4 | Marketing Associates | $40,564 | $20 | - |
| 5 | Channel Fusion | $39,705 | $19 | - |
| 6 | Intelesys Limited | $38,447 | $18 | - |
| 7 | MicroBilt | $38,105 | $18 | - |
| 8 | Singapore.com | $38,048 | $18 | - |
| 9 | Equifax | $37,704 | $18 | 2 |
| 10 | The Dialog Corporation | $37,344 | $18 | - |
| 11 | SiriusXM | $35,955 | $17 | 1 |
| 12 | Aegis Communications | $35,228 | $17 | - |
| 13 | Sling TV | $34,322 | $17 | - |