Intuit Product Expert, Northern Kentucky University
Education Works 3.8
Expert job in Highland Heights, KY
The Opportunity: Work, Learn, and Earn This Tax Season! Want a flexible, resume-boosting job that helps you build skills while earning a strong, steady paycheck (and even tuition assistance)? TurboTax helps millions of people file their taxes each year, and a big reason for their success is their team of Product Experts who make tax season less stressful for everyone.
Education at Work (E@W) is hiring Intuit Product Experts for the upcoming tax season. You'll represent Intuit (the makers of TurboTax) as an employee of E@W, helping customers by answering questions, troubleshooting, and making their experience as smooth as possible, all while gaining real-world customer service and tech support skills.We'll provide all the training you need-just bring your communication skills, willingness to learn, and a positive attitude!What You'll Do (Key Responsibilities):
Help customers use TurboTax by delivering friendly and professional service over the phone.
Answer inbound calls at the customer service center.
Follow company policies and best practices to solve problems, troubleshoot issues, and provide customer-friendly tax advice.
What You Bring to the Job (Functional Skills):
Strong communication skills: you're able to write and speak clearly, while showing empathy on every call.
Ability to understand each customer's situation and recommend solutions that fit their needs.
You stay calm and professional, even when helping customers who are stressed or frustrated.
Keep up-to-date on product updates and tax season changes so you can confidently assist customers.
Research and analyze situations to find the best solutions for customers' needs.
Be dependable with your schedule (overtime available when needed!).
Stay focused in a fast-paced, ever-changing environment.
Be a quick thinker who asks good questions to find answers fast.
Qualifications (What You Need):
High School diploma
Currently enrolled in a degree-granting college or university program
Must be 18 years or older.
Why Students Love This Role (Perks & Benefits):
Competitive hourly pay.
Opportunities to earn tuition assistance.
Paid training (get paid to learn!).
Access to mentors and coaches to help you succeed.
Hands-on, real-world experience to boost your résumé.
Work Expectations:
Minimum of 18-20 hours per week (with the chance to work more during school breaks, up to 29 hours per week).
Must be available to work during core hours:
Peak Tax Season (January through April): Shifts available 7 days a week, 5:00 am - 9:00 pm PST, some weekend hours required.
Please Note:
This is a seasonal role running from January through April.
International students on university sponsorships are welcome to apply. (We are unable to hire students who require other visa sponsorships, including F-1, CPT, or OPT.)
Please Note
This position is seasonal, running from January to April. Students who meet performance standards will be invited back for the next tax season.
E@W is NOT considered an On-Campus Employer and cannot accept CPT/OPT sponsorships.
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
Equal Employment Opportunity (EEO) & ADA Statements Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
$49k-96k yearly est. Auto-Apply 13d ago
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Relationship Building Expert
The Strickland Group 3.7
Expert job in Frankfort, KY
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)*
$70k-150k yearly Auto-Apply 60d+ ago
Operations Expert
Express 4.2
Expert job in Tennessee
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Nashville Outlets Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
Key Responsibilities
Providing coaching and training for stockroom associates as needed.
Process shipping and receiving orders according to Express time and efficiency standards.
Replenish product as needed.
Process freight and sensor product.
Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.
Coordinate product pricing and markdowns.
Provide check-out support to customers as needed.
Process fulfillment transactions quickly and accurately to ensure customer satisfaction.
Share information on product, promotions, and loyalty programs.
Assist Sales Associates during onboarding and training.
Assist with product launches changes according to company SOP.
Assist customers as needed on the sales floor with locating product and/or online orders
Deliver on all aspects of the customer experience model.
Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience 0 - 2 relevant job experience - minimum 6 months
Meets defined availability criteria, including nights, weekends and non-business hours
Proficient in use of technology (iPad, registers)
Critical Skills & Attributes
Demonstrates strong customer service skills
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Ability to multitask and handle multiple customers and/or processes at once
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
$55k-105k yearly est. Auto-Apply 15d ago
Lifeline Enrollment Expert
Thinktank
Expert job in Nashville, TN
Job Description LIFELINE SIM EXPERT - NORTH BRONX AREA Serving ZIP Codes: 10466, 10467, 10468, 10469, 10470 About the Role This role focuses on the North Bronx, assisting eligible residents across ZIP codes 10466, 10467, 10468, 10469, and 10470. Your mission is to help customers eliminate their wireless bill if they qualify.
Responsibilities
Work in active, high-demand North Bronx neighborhoods
Educate residents about Lifeline wireless benefits
Conduct eligibility checks and document verification
Complete clean, compliant enrollments
Meet daily/weekly activation goals
What We Provide
High-value ZIP targeting guidance
Field-proven training and digital tools
Dedicated support team
Predictable, performance-based compensation
Biweekly payouts
Who You Are
Reliable and self-motivated
Strong communicator
Able to follow program compliance
Comfortable working in busy environments
DIRECT APPLY:
Go to ***************************************
Requirements
High School diploma or GED; advanced education or relevant certification preferred.
Experience in customer service, sales, or similar roles, with established community connections.
Knowledgeable about the Lifeline and the eligibility criteria.
Previous experience in field sales, community outreach, or customer service preferred.
Strong interpersonal and communication skills, capable of working autonomously and in a team.
Strong communication and interpersonal skills.
Detail-oriented and comfortable with digital enrollment tools.
Self-motivated, goal-driven, and organized.
Reliable transportation and ability to work locally.
Eligible to work as a 1099 independent contractor.
Bilingual fluency (English/Spanish) is highly preferred.
Committed to ethical practices and compliance with program and regulatory guidelines.
Benefits
Bi-Weekly Pay Schedule for consistent and predictable earnings
High-Earning Potential performance-based compensation
Flexible Work Schedule - choose your own hours and territories
No Experience Required - full training and ongoing field support provided
Work Locally in your own community, no travel required outside your area
Fast Approvals and Simple Enrollment Process - easy to learn and repeat daily
Opportunity for Advancement into Team Lead or Supervisor roles
Independent Contractor Status - control your own income and work pace
Supportive Leadership Team with decades of industry experience
Meaningful Work - helps individuals and families stay connected to essential wireless services
APPLY DIRECT: *******************************************
$50k-98k yearly est. 6d ago
Expert Wordpress Developer
Quantum CMG
Expert job in Nashville, TN
About you:
You like to click on "Activity" or "Inspect Element" while in Safari-or read the source code on a website to see how clean it is. You work in Wordpress, and love staying up to date on new development and making form and function BFF's.
A couple of things about the job:
This is a part-time / contract position. We'll be getting to know you while you work off-campus / virtual, but need to me local and able to meet in person before major milestone and planning meetings.
To apply:
Please, no fancy cover letter. Just follow these instructions:
Please send a brief 2-3 sentence profile (professional, not personal) description of who you are what you're best at.
Please include a PDF of your resume and a list of professional references
Share a description of your best and worst development projects-and what you gained from them.
Share 5-7 websites (best of best) and how long they took you.
Requirements:
Minimum Degree= Bachelors or completed diploma
Positive personality and learning attitude
2-4+ years experience in your craft
Proficient on Wordpress, PHP, and all those APPS that make the internet work
Mobile Office is cool. Be local for mini-meetings, aka. "mini-meats."
$50k-98k yearly est. 60d+ ago
Operations Expert
Carebridge 3.8
Expert job in Louisville, KY
Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Hours: 8 AM to 4:30 PM Eastern
The Operations Expert I is responsible for providing technical direction, guidance and resources to claims, customer service, or membership associates on a day-to-day basis.
How you will make an impact:
* Serves as a first line resource for operation associates for workflow and technical related processes; provides operational training
* Assists associates by answering day-to-day technical questions; encourages a teamwork environment
* Monitors inventory to ensure workflow remains uninterrupted; handles complex case research and resolution; reviews, interprets and maintains records of service level, quality, accuracy, and productivity
* Reviews department policy and procedure manuals for accuracy
* Works with training department to ensure procedures and policies are accurate and complete.
Minimum Requirements:
* Requires HS diploma or equivalent and a minimum of 5 years related experience and a minimum of 3 years of experience and expertise with company relevant automated processing systems; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* Previous leadership experience preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$52k-99k yearly est. Auto-Apply 60d+ ago
Member Experience Expert
Pugh 4.2
Expert job in Spring Hill, TN
Looking for a personable, energetic team player. Someone who is not afraid to ensure our members feel welcomed and heard. This role help ensure our culture is clean, friendly, and well maintained. Our experts strive to ensure our members are happy, motivated, and getting an amazing experience every time they walk in. Must be willing to help clean and make calls when needed.
Pay:
$14.00 - $16.00 per hour
Job type
Full-time
Part-time
Weekly Day Range
Monday to Friday
Weekend availability
Shift
4-hour shift
8-hour shift
The job description of the Member Experience expert will be to:
Greet each member by name when possible when they are arriving and leaving the club Make 10 calls per open hour to outgoing marketing calls per shift Conduct membership tours and sell memberships when needed Meet minimum expectations on KPI such as Appt Closing, SS Booking and Referrals Ensure all members scan in correctly and clear up any check in alerts Clean assigned area daily Monitor and maintain club inventory Communicate with members and evaluate their needs Handle complaints from customers Act as our club's representative and set an example for our staff Ultimately, the duties of the Member Experience expert are to make sure our club operates effectively,and that we keep our members happy. Compensation: $12.00 - $14.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
$14-16 hourly Auto-Apply 60d+ ago
Mechanical Subject Matter Expert
Meta 4.8
Expert job in Gallatin, TN
Meta is seeking a data center Mechanical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Mechanical SME will be a part of the facility operations team and will be responsible for being the mechanical system technical operations expert. The candidate will need to have a broad understanding of mechanical system and equipment function and will be responsible for procedure-based mechanical maintenance, troubleshooting, repair, training, and project oversight. The Mechanical Subject Matter Expert will be experienced in a range of technologies such as chiller systems, evaporative cooling, DX cooling, water distribution and treatment, emergency diesel generators, fire suppression systems, and have a working knowledge of building automation systems and electrical distribution.
**Required Skills:**
Mechanical Subject Matter Expert Responsibilities:
1. Serve as an onsite technical resource of mechanical infrastructure systems and equipment, with an emphasis on practical field operation
2. Ensure appropriate cross-functional collaboration between local mechanical team and applicable local and global teams
3. Contribute to mechanical safety program for the site
4. Plan resource, author or approve work procedures to cover mechanical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and critical systems and operational risk
5. Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of mechanical equipment
6. Oversee mechanical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes
7. Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity
8. Lead and/or participate in root-cause analysis activities in area of expertise
9. Provide training to Critical Facility Engineers and other cross functional teams on mechanical equipment, systems, procedures, and changes to include mechanical/fire & life safety/industrial water equipment/systems and procedures
10. Manage vendor relationships for mechanical maintenance and retrofit work
11. Provide feedback on global mechanical maintenance strategies and global electrical system design improvements
12. Travel expectations can be significant during the first 1-3 months for initial training and onboarding. After initial onboarding, travel expectations are 10-15%. and then ongoing occasional travel for factory witness tests, collaboration, training, etc
**Minimum Qualifications:**
Minimum Qualifications:
13. 7+ years relevant mechanical industry experience or mechanical trade level experience
14. Bachelor's degree in related field plus 3+ years relevant mechanical industry experience will be considered in lieu of 7+ year mechanical industry experience
15. Experience in critical environments
16. Experience interpreting blueprints/CAD drawings
17. Significant experience in comprehending mechanical plans, specifications, and equipment shop drawings
18. Working knowledge of psychrometric charts and refrigeration cycles
19. Theoretical & practical understanding of mechanical equipment & systems, with expertise in mechanical equipment design, maintenance, troubleshooting, testing, and/or construction
20. Working knowledge of critical facility operations with experience or understanding of procedure-based work
21. Working knowledge of electrical, controls and fire / life safety systems
22. Experience working in a highly collaborative, cross-functional environment
**Preferred Qualifications:**
Preferred Qualifications:
23. Experience in data center industry
24. Familiarity with American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) standards
25. Equipment field service engineering or representative experience
26. Trade Certification or state license in Mechanical Heating, Ventilation, and Air Conditioning (HVAC)
**Public Compensation:**
$114,000/year to $168,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$114k-168k yearly 60d+ ago
Member Experience Expert
Workout Anytime-Pugh 3.5
Expert job in Spring Hill, TN
Looking for a personable, energetic team player. Someone who is not afraid to ensure our members feel welcomed and heard. This role help ensure our culture is clean, friendly, and well maintained. Our experts strive to ensure our members are happy, motivated, and getting an amazing experience every time they walk in. Must be willing to help clean and make calls when needed.
Pay:
$14.00 - $16.00 per hour
Job type
Full-time
Part-time
Weekly Day Range
Monday to Friday
Weekend availability
Shift
4-hour shift
8-hour shift
The job description of the Member Experience expert will be to:
Greet each member by name when possible when they are arriving and leaving the club
Make 10 calls
per open hour
to outgoing marketing calls per shift
Conduct membership tours and sell memberships when needed
Meet minimum expectations on KPI such as Appt Closing, SS Booking and Referrals
Ensure all members scan in correctly and clear up any check in alerts
Clean assigned area daily
Monitor and maintain club inventory
Communicate with members and evaluate their needs
Handle complaints from customers
Act as our clubs representative and set an example for our staff
Ultimately, the duties of the Member Experience expert are to make sure our club operates effectively,
and that we keep our members happy.
$14-16 hourly 29d ago
Customer Solutions Expert
Trxnow
Expert job in Johnson City, TN
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
We're seeking dedicated, qualified candidates to join our team of Customer Solutions Experts (CSEs). CSEs are responsible for taking in-bound calls from members in need of roadside assistance (tire change, jump start, tow for their vehicle) via phone, arranging the needed service by selecting and dispatching a service provider, and providing customer care and follow up.
Inbound Calls Only
No Cold Calls
No Sales
No Collections
Ask you interviewer about:
Wear what you want - our relaxed dress code allows you to be comfortable at work.
Great Pay
Paid Holidays
Paid Time Off
Paid Training
Opportunities for Career Advancement
We Welcome:
Full Time
Part-time
Veterans
Students
Internships
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
Qualifications
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry.Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
Do you enjoy helping people? We are searching for dedicated customer-oriented candidates. Customer Solutions Expert (CSE) help customers that are in need of roadside assistance. We partner with service providers all over the US and Canada to help customers in need. We are looking for individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all the tools you will need to be successful.
Essential Functions:
Answer inbound customer calls.
Determine customer needs through active listening.
Ask essential probing questions to understand each customer's unique situation.
Communicate via phone to external service providers to dispatch correct service.
Navigate computer program and input information to locate each member and identify nearby service providers.
To qualify as a CSE, agents must have full working knowledge of all ADS projects and be skilled to dispatch roadside assistance for all members. Additionally, they must maintain ranking within the top 10% of agents in production on a weekly basis. An exemplary attendance and adherence record is also required for consideration and will be monitored to ensure standards are upheld. Compliance with all other policies and procedures will directly impact the ability to be part of/remain on the CSE team.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Required Qualifications:
Rank among top 10% of CSE in production
Maintain exemplary performance, attendance, adherence and compliance record
Minimum 1-year customer service experience in call center
Must have good computer skills and accurate typing skills
Ability to multitask use multiple screens and data bases with ease
Must be flexible to work at least one day out of the weekend
This position requires working in a team environment where individual and team production is highlighted and shared openly. This position operates on a mid-shift schedule between 10 AM and 6:30 PM. You must be able to work this shift in order to be considered for this position.
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
As Customer Solution Expert you will consolidate and develope relationships with laboratory technicians and managers in clinical and microbiological laboratories through consultation and technical/scientific support for solutions, diagnostic protocols, software, reagents, and devices. In-depth understanding of the technical and operational needs of solution users, preparing activities, tools, and services vital to improve the quality, safety, and efficiency of clinical laboratory processes. Proposal and implementation of DS products, services, and solutions according to strategic-operational indications provided by Management and synthesized in assigned objectives (personal and team).
Job Description
Main responsibilities will include:
* Builds and manages relationships: Establishes direct connections with stakeholders like Microbiology, Clinical Pathology Units and Pathologival Anatomy.
* Ensures implementation: Ensures timely implementation of new equipment and systems post-DS solution installations.
* Customer support: Assists customers in using DS solutions accurately and handles product complaints and recalls promptly.
* Collaboration and analysis: Collaborates with local and European teams to maintain relationships and analyzes diagnostic procedures for improvement opportunities.
* Training and feedback: Conducts auditing, training, and user education activities, supervises activities within company systems, and collects structured feedback.
* Product launch and support: Actively participates in product launches, preventing user difficulties, and contributes to Scientific Support activities
* Coverage of Lombardy area.
About you
* Bachelor degree or equivalent experience in Scientific Disciplines, preferably with a specialization in Microbiology.
* Deep understanding of purchasing mechanisms in public and private hospital settings.
* Proficiency in Solution Selling techniques.
* Excellent command of Windows XP and major Microsoft Office applications, particularly Excel.
* Strong problem-solving abilities and entrepreneurial spirit.
* Continuous scientific updating and personal development.
* Ability to understand customer needs and focus on customer development.
Preferably located within the region.
Our target base salary range for this role is between€40,400 and €50,000per year, complemented by a competitive bonus structure and a comprehensive benefits package.
Click on apply if this sounds like you!
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
BD is proud to be certified as a Top Employer 2025 in Italy, reflecting our commitment to creating an exceptional working environment.
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
To learn more about BD visit:**********************
Required Skills
Optional Skills
.
Primary Work Location
ITA Milano - Via Enrico Cialdini
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
Salary Range Information
€40,400.00 - €64,625.00 EUR Annual
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Subject Matter Expert | Nuclear Energy Subject Matter Expert (SME) [DNE017] Engagement Team | Subject Matter Expert I Labor Category - HIGH LEVEL Non-Exempt Professional aligned under services related to NAICS: 541611 located Oak Ridge National Laboratory (ORNL) - Oak Ridge, Tennessee to 0
Seeking candidates with with relevant Nuclear and Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear and Environmental Management Sector Clients such as DOE. Primary activities serve a branch of the DOE responsible for overseeing various nuclear-related activities. Specifically, it focuses on managing and supporting operations related to nuclear energy, research, and environmental management.
This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. This position aligns with functional/technical service requirements and client engagements in the Nuclear and Environmental Management Client Industry Sector: Energy, Infrastructure, And Environment (EIE) Sector Group: Tailored Solutions To Meet Global Needs And Manage Resources across Energy, Infrastructure, And Environment to protect/optomize Natural Resources, Manage land and infrastructure, and Conserve/Develop Energy. Subject Matter Expert | Nuclear Energy Subject Matter Expert (SME) [DNE017] Candidates shall work to support requirements for TBD Nuclear Energy Subject Matter Expertise (SME) Support Functional Area Services and shall work as a Subject Matter Expert | Nuclear Energy Subject Matter Expert (SME) [DNE017].
Job Overview
Provide services and support as a Nuclear Energy Subject Matter Expertise (SME) Support (Nuclear Energy Subject Matter Expert (SME) ) in the Nuclear and Environmental Management Industry Sector focussing on Engineering Solutions for clients such as U.S. Department of Energy (DOE | NE) | Idaho Operations Office | Office of Nuclear Energy Located In Oak Ridge National Laboratory (ORNL) - Oak Ridge, Tennessee and across the Southeast Region.
Responsibilities and Duties
Seeking a highly qualified Nuclear Energy Subject Matter Expert (SME) to represent The Department of Energy Office of Nuclear Energy (DOE/NE) regarding the AC-100M Centrifuge Development and Licensing. The ideal candidate will possess extensive knowledge and experience in nuclear energy technologies, specifically in the development, demonstration, and operations of the AC-100M centrifuge. The primary responsibilities of this role include providing independent technical reviews in various areas such as centrifuge design, manufacture, installation, operation, maintenance, and Balance of Plant support systems and deployment.
Key Responsibilities:
Conduct independent technical reviews in centrifuge design, manufacture, installation, operation, and maintenance.
Provide expertise in Balance of Plant support systems and deployment.
Collaborate with DOE to assess reports and presentations related to centrifuge development and licensing.
Support DOE in the evaluation of enrichment capability deployment projects.
Ensure compliance with program schedules, cost containment, and performance metrics.
Assist in the hiring and retention of key personnel for project execution.
Mitigate risks associated with project implementation.
Provide services under a performance-based service acquisition contract.
Core Support Functions:
Provide support through steady state operations with special emphasis on cascade performance, maintenance activities and parts replacement (as needed).
Perform functional assessments of Centrus' compliance to regulatory criteria of the Lessee Requirements Document contained within the lease agreements between Centrus and DOE.
Perform independent evaluations (operational and compliance based), readiness reviews, assessments, walk-downs, and field inspections at the Centrus facilities in Piketon, OH.
Support coordination of regulatory boundary activities with co-located DOE contractors, DOE site personnel, and with the NRC (when appropriate).
Support coordination and interface with DOE entities, Lease activities, and other DOE contractors for liaison activities associated with Centrus and NRC regarding regulatory activities.
Develop analyses, technical assessments, and white papers to support decisions by DOE/NE management at DOE Headquarters (HQ).
Review and develop analysis of reports, assessments, and technical/programmatic descriptions/proposals and/or cost analysis documentation related to uranium enrichment technologies.
Analyze DOE requirements involving Memorandums of Agreement (MOAs), Memorandums of Understanding (MOUs) as they may relate to DOE lessees, contractors, and other federal agency activities such as the Nuclear Regulatory Commission related to the ACP Facilities.
Analyze security/facility access programs, maintenance of security access agreements including the performance of technical evaluations readiness reviews, assessments, walk-downs, and field inspections.
Address general NE-HQ requests associated with Centrus facilities in Oak Ridge, TN, Bethesda, MD, and Piketon, OH.
Provide SME, project management, engineering and technical assistance to NEHQ regarding the project planning, execution, and deployment of domestic uranium enrichment capability and capacity to meet commercial power reactor, research reactor and defense needs, including the HALEU Demonstration and Operations Program.
Provide review and input on additional Special Technical Topics/Issues that might develop, the specifics of which will be defined and negotiated as topics/issues arise. This includes support for formal cost estimates.
Attend and provide review and assessment of reports and presentations prepared and given by Centrus on the status, progress and requirements associated with deployment and operation of centrifuge technology.
Qualifications
Desired Qualifications For
Senior Nuclear Energy Subject Matter Expert
(
DNE017
)
Candidates:
Core Knowledge Areas and Functions:
DOE Orders and Requirements
DOE/USEC/Centrus Leases and amendments
Gas Centrifuge Enrichment Processes/Technology
Centrifuge manufacturing process/technology
Occupational Safety and Health Administration (OSHA) requirements
Comprehensive Environmental Response
Compensation and Liability Act (CERCLA) for the transfer of real property
Resource Conservation and Recovery Act (RCRA) requirements
Other regulatory requirements to assist in the oversight and transfer of utility, and transportation services at PORTS, and OR sites
Environmental conditions at PORTS
Licensing of transportation equipment, facilities, and services
Strategic planning
Nuclear energy technology
Security associated with Nuclear Facilities and their operations
Safety associated with Nuclear facilities and industrial activities
Energy engineering technology
Nuclear energy inspection and regulation
Occupational Safety and Health Administration requirements
Nuclear reactor manufacturing technology
Nuclear power plant construction
Electric/nuclear power generation
Uranium enrichment technology
Telecommunication systems and classified computer systems
General engineering and support
Project management.
Requirements:
Bachelor's degree in Nuclear Engineering, Mechanical Engineering, or a related field (Master's degree preferred).
Minimum of 5 years of experience in nuclear energy technology development and operations.
In-depth knowledge of the AC-100M centrifuge development and licensing process.
Professional Engineer (PE) certification preferred.
Strong project management skills with the ability to meet program schedules and performance metrics.
Excellent communication and collaboration skills.
Ability to work independently and as part of a multidisciplinary team.
Familiarity with DOE regulations and requirements related to nuclear energy projects.
Competencies Required
Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
Ancillary Details Of The Roles
Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment.
Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.
Other Details
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
#TechnicalCrossCuttingJobs #Consulting #Nuclear #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad
Additional Information
CORE COMPETENCIES
*
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
*
Leadership -
ability to guide and lead colleagues on projects and initiatives
*
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
*
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
*
Motivation -
persistent in pursuit of quality and optimal client and company solutions
*
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
*
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
*
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
*
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
*
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
*
Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
*
Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
*
Humility -
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
*
Willingness -
to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
*
Competitive Compensation:
Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
*
Group Health Insurance Health Benefits:
Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
*
401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
*
Vacation And Paid Time Off (PTO) Benefits:
The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
*
Pre-Tax Payment Programs:
Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
*
Purchasing Discounts & Savings Plans:
We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
*
Security Clearance:
Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
*
Leverageable Experience and Thought Leadership:
By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
*
ProSidian Employee & Contractor Referral Bonus Program:
ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
*
Performance Incentives:
Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
*
Flexible Spending Account:
Pending
------------ ------------ ------------
ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "
HONOR ABOVE ALL
" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED
. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$71k-136k yearly est. Easy Apply 2d ago
Enrollment and Eligibility Subject Matter Expert
Maximus 4.3
Expert job in Bowling Green, KY
Description & Requirements Maximus is currently hiring for a remote Enrollment and Eligibility Subject Matter Expert. The Enrollment and Eligibility Subject Matter Expert delivers consulting services for medium- to long-term engagements, applying a combination of technical expertise, interpersonal skills, and subject matter expertise in SNAP, TANF, and Medicaid policies and processes.
This role focuses on the planning, development, delivery, deployment, and oversight of Integrated Eligibility systems to support HHS modernization initiatives.
*This position is contingent upon contract award. *
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Provide ad hoc support as needed to project team, developers, and stakeholders as requested by project team.
- Provide assistance responding to federal partners' requests for information.
- Consult on federal or state initiatives or policy changes.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes and metrics.
- Experience researching state Medicaid , federal, and state eligibility and enrollment documentation and regulations.
- Experience defining and designing Medicaid enrollment and reconciliation solutions.
- Experience speaking with the client/users to understand their specific eligibility business processes
- Minimum three (3) years' experience within the last five (5) years in a comparable role on a similar project.
- Must be willing and able to work a shift that supports the Alaska Standard time zone.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,000.00
Maximum Salary
$
110,000.00
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Subject Matter Expert | Nuclear Energy Subject Matter Expert (SME) [DNE017] Engagement Team | Subject Matter Expert I Labor Category - HIGH LEVEL Non-Exempt Professional aligned under services related to NAICS: 541611 located Oak Ridge National Laboratory (ORNL) - Oak Ridge, Tennessee to 0
Seeking candidates with with relevant Nuclear and Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear and Environmental Management Sector Clients such as DOE. Primary activities serve a branch of the DOE responsible for overseeing various nuclear-related activities. Specifically, it focuses on managing and supporting operations related to nuclear energy, research, and environmental management.
This as a Contract Contingent or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. This position aligns with functional/technical service requirements and client engagements in the Nuclear and Environmental Management Client Industry Sector: Energy, Infrastructure, And Environment (EIE) Sector Group: Tailored Solutions To Meet Global Needs And Manage Resources across Energy, Infrastructure, And Environment to protect/optomize Natural Resources, Manage land and infrastructure, and Conserve/Develop Energy. Subject Matter Expert | Nuclear Energy Subject Matter Expert (SME) [DNE017] Candidates shall work to support requirements for TBD Nuclear Energy Subject Matter Expertise (SME) Support Functional Area Services and shall work as a Subject Matter Expert | Nuclear Energy Subject Matter Expert (SME) [DNE017].
Job Overview
Provide services and support as a Nuclear Energy Subject Matter Expertise (SME) Support (Nuclear Energy Subject Matter Expert (SME) ) in the Nuclear and Environmental Management Industry Sector focussing on Engineering Solutions for clients such as U.S. Department of Energy (DOE | NE) | Idaho Operations Office | Office of Nuclear Energy Located In Oak Ridge National Laboratory (ORNL) - Oak Ridge, Tennessee and across the Southeast Region.
Responsibilities and Duties
Seeking a highly qualified Nuclear Energy Subject Matter Expert (SME) to represent The Department of Energy Office of Nuclear Energy (DOE/NE) regarding the AC-100M Centrifuge Development and Licensing. The ideal candidate will possess extensive knowledge and experience in nuclear energy technologies, specifically in the development, demonstration, and operations of the AC-100M centrifuge. The primary responsibilities of this role include providing independent technical reviews in various areas such as centrifuge design, manufacture, installation, operation, maintenance, and Balance of Plant support systems and deployment.
Key Responsibilities:
Conduct independent technical reviews in centrifuge design, manufacture, installation, operation, and maintenance.
Provide expertise in Balance of Plant support systems and deployment.
Collaborate with DOE to assess reports and presentations related to centrifuge development and licensing.
Support DOE in the evaluation of enrichment capability deployment projects.
Ensure compliance with program schedules, cost containment, and performance metrics.
Assist in the hiring and retention of key personnel for project execution.
Mitigate risks associated with project implementation.
Provide services under a performance-based service acquisition contract.
Core Support Functions:
Provide support through steady state operations with special emphasis on cascade performance, maintenance activities and parts replacement (as needed).
Perform functional assessments of Centrus' compliance to regulatory criteria of the Lessee Requirements Document contained within the lease agreements between Centrus and DOE.
Perform independent evaluations (operational and compliance based), readiness reviews, assessments, walk-downs, and field inspections at the Centrus facilities in Piketon, OH.
Support coordination of regulatory boundary activities with co-located DOE contractors, DOE site personnel, and with the NRC (when appropriate).
Support coordination and interface with DOE entities, Lease activities, and other DOE contractors for liaison activities associated with Centrus and NRC regarding regulatory activities.
Develop analyses, technical assessments, and white papers to support decisions by DOE/NE management at DOE Headquarters (HQ).
Review and develop analysis of reports, assessments, and technical/programmatic descriptions/proposals and/or cost analysis documentation related to uranium enrichment technologies.
Analyze DOE requirements involving Memorandums of Agreement (MOAs), Memorandums of Understanding (MOUs) as they may relate to DOE lessees, contractors, and other federal agency activities such as the Nuclear Regulatory Commission related to the ACP Facilities.
Analyze security/facility access programs, maintenance of security access agreements including the performance of technical evaluations readiness reviews, assessments, walk-downs, and field inspections.
Address general NE-HQ requests associated with Centrus facilities in Oak Ridge, TN, Bethesda, MD, and Piketon, OH.
Provide SME, project management, engineering and technical assistance to NEHQ regarding the project planning, execution, and deployment of domestic uranium enrichment capability and capacity to meet commercial power reactor, research reactor and defense needs, including the HALEU Demonstration and Operations Program.
Provide review and input on additional Special Technical Topics/Issues that might develop, the specifics of which will be defined and negotiated as topics/issues arise. This includes support for formal cost estimates.
Attend and provide review and assessment of reports and presentations prepared and given by Centrus on the status, progress and requirements associated with deployment and operation of centrifuge technology.
Qualifications
Desired Qualifications For Senior Nuclear Energy Subject Matter Expert (DNE017) Candidates:
Core Knowledge Areas and Functions:
DOE Orders and Requirements
DOE/USEC/Centrus Leases and amendments
Gas Centrifuge Enrichment Processes/Technology
Centrifuge manufacturing process/technology
Occupational Safety and Health Administration (OSHA) requirements
Comprehensive Environmental Response
Compensation and Liability Act (CERCLA) for the transfer of real property
Resource Conservation and Recovery Act (RCRA) requirements
Other regulatory requirements to assist in the oversight and transfer of utility, and transportation services at PORTS, and OR sites
Environmental conditions at PORTS
Licensing of transportation equipment, facilities, and services
Strategic planning
Nuclear energy technology
Security associated with Nuclear Facilities and their operations
Safety associated with Nuclear facilities and industrial activities
Energy engineering technology
Nuclear energy inspection and regulation
Occupational Safety and Health Administration requirements
Nuclear reactor manufacturing technology
Nuclear power plant construction
Electric/nuclear power generation
Uranium enrichment technology
Telecommunication systems and classified computer systems
General engineering and support
Project management.
Requirements:
Bachelor's degree in Nuclear Engineering, Mechanical Engineering, or a related field (Master's degree preferred).
Minimum of 5 years of experience in nuclear energy technology development and operations.
In-depth knowledge of the AC-100M centrifuge development and licensing process.
Professional Engineer (PE) certification preferred.
Strong project management skills with the ability to meet program schedules and performance metrics.
Excellent communication and collaboration skills.
Ability to work independently and as part of a multidisciplinary team.
Familiarity with DOE regulations and requirements related to nuclear energy projects.
Competencies Required
Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
Ancillary Details Of The Roles
Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment.
Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
Full Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.
Other Details
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
#TechnicalCrossCuttingJobs #Consulting #Nuclear #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad
Additional Information
CORE COMPETENCIES
*
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
*
Leadership -
ability to guide and lead colleagues on projects and initiatives
*
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
*
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
*
Motivation -
persistent in pursuit of quality and optimal client and company solutions
*
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
*
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
*
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
* Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
* Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
* Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
* Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
* Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
* Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
* Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
* Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
* 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
* Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
* Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
* Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
* Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
* Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
* ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
* Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
* Flexible Spending Account: Pending
------------ ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$68k-104k yearly est. Easy Apply 60d+ ago
DOE Subject Matter Expert
S & K Technologies, Inc. 4.4
Expert job in Lexington, KY
S&K Federal Services, LLC is seeking a Subject Matter Expert to assist the Department of Energy (DOE) with the oversight and management of the clean-up activities at the Portsmouth Gaseous Diffusion Plant (GDP)/site in Pike County, Ohio and the Paducah GDP/site in Paducah, Kentucky; operation of the Depleted Uranium Hexafluoride Conversion Project (DUF6) in Pike County, Ohio and Paducah, Kentucky; and to provide various technical engineering functions, information technology infrastructure support, S&S oversight, and general administrative support for all of the PPPO sites. (This position is on site at Portsmouth/Paducah Project Office (PPPO).)
Technical Support Services
Evaluate on-site contractor's compliance with applicable requirements or Regulations and against all applicable programs and procedures including but not limited to the Quality Assurance Surveillance Plan (QASP); Safety Basis; and Work Plans;
Provide technical review of documents, plans, programs, procedures, deliverables, and other items (e.g. critical decision milestones, Design Work Packages, Optimization Plans, utility isolation plans (to ensure security, emergency plans, accident alarms, etc., concur with site safety requirements)) as directed, providing document sufficiency information to DOE;
Provide support to the PPPO to integrate, process, track, analyze, and report data for assigned PPPO projects in the following areas: project management, readiness review, project control, life cycle planning, performance measurement, budget planning and execution, and financial management;
Participate in required meetings, conference calls, conferences, and other similar forums relating to project integration responsibilities and shall be available to respond to formal and informal DOE requests for information;
Provide consolidated data to DOE in the form of reports, spreadsheets, briefing materials, planning and budgeting submittals, data calls from different sources, and ad hoc requests;
Review the on-site tenants' (as applicable) and contractors' work status, progress, and schedule; develop and review cost estimates; review subcontracts and other contractual agreements;
Provide technical review and comment on contract changes including major system upgrades, modifications, and retrofits;
Assist DOE with drafting of contract documents, letters, reports, briefings, presentations; develop checklists; and other correspondence as requested related to the on-site contractors. Support DOE with determining the adequacy of comment resolutions and providing timely responses and document revisions. Provide recommendations to DOE with adequately written justification, and support DOE's timely resolution of all issues identified by the Contractor, by DOE, or by other outside stakeholders;
Provide expertise in site utility reconfiguration and reconstitution to include potable and non-potable water, sewer, power (including compliance assessment support for the North American Electric Reliability Corporation (NERC) activities) and gas; and
Provide technical support of the leasing/de-leasing of facilities including, but not limited to, walk downs, review of data, and checklist development.
Administration
Participate in the revision, as necessary, of the Protocol for the Environmental Regulatory Processes for the Transfer of Real Property at the U.S. Department of Energy Portsmouth and Paducah Sites. Volume 1: Uncontaminated Property;
Participate in the development, as necessary, of the Protocol for the Environmental Regulatory Processes for the Transfer of Real Property at the U.S. Department of Energy Portsmouth and Paducah Sites. Volume 2: Effectiveness Determination and Volume 3: Covenant Deferral;
Participate in the revision, as necessary, of the PPPO Procedure, Planning for Due Diligence for Real Property Transfer;
Provide screening of proposed real property actions against existing NEPA documents, including categorical exclusions and the Environmental Assessment (EA) for reuse (in development);
Prepare CERCLA 120(h) or equivalent environmental baseline information to support real property transfer, including environmental due diligence research, such as title and deed research, spill and release records review, and risk analysis efforts using data provided by DOE or its contractors to demonstrate suitability to transfer. This also includes coordination with the EMCBC on transfer documentation content and suitability for submittal to the appropriate organization;
Participate in the PPPO and DOE HQ Property Transfer Working Groups to provide information on the status of Portsmouth and Paducah activities and to seek guidance on transfer topics of interest, such as Lessons Learned, applicable to PPPO sites;
Provide information to DOE on additional reviews that may be needed, including their scope, content and/or if the
existing documentation is not sufficient to support a proposed property transfer;
Provide support and assistance in the areas of transfer package development, including assistance in responses to DOE comments on future plans, economic projections, and other details that may be needed to further a transfer package;
Complete, upon request by the CO, any NEPA EA or Findings of No Significant Impact (FONSI) associated with property transfers and ensure appropriate stakeholder engagement to support effective decision making; and
Provide oversight, project management support and provide recommendations to improve the successful transfer of real property to requesting organizations. Since future reuse of the two (2) sites is being considered, the Contractor shall monitor the site-wide environmental assessment, participate in public meetings and must be prepared to submit appropriate documentation to support these efforts.
Prepare and present reports and briefings as necessary.
Participate in periodically required training.
Education
Must have a Bachelor's Degree or higher from an accredited college or university in an appropriate technical field, or equivalent approved by DOE.
Experience
Twenty-five years of relevant, practical experience in a subject field that demonstrates expert level in Deactivation and Demolition (D&D), Environmental Remediation (ER), surveillance and maintenance (S&M), infrastructure and operations oversight preferred
Ten years of project management experience with similar size, scope and complexity to PPPO projects
Expert is a highly skilled individual who has an acknowledged, and/or technological expertise in the specific functional tasks required for performance in an individual task order.
Extensive experience in all aspects of project planning and scheduling, cost estimating and monitoring, and quality review
Extensive experience in using related knowledge and judgment to plan and accomplish programmatic goals and objectives
Demonstrated ability to coordinate and integrate a variety of professional disciplines to achieve project goals
Demonstrated innovative and proactive project management approach along with strong verbal and written communication skills
Nuclear facility experience
DOE experience is preferred
License, Cert or Registration
Must have current drivers' license.
Must have proof of U.S. citizenship.
Must be able to obtain and retain a US Government security clearance.
Special knowledge, skills, & abilities
Must possess an excellent understanding of technical issues and be able to communicate them effectively verbally and in writing.
Must be able to draft professional quality correspondence, reports, briefings, and other communications.
Must be able to communicate effectively before groups of senior-level customers in the DOE and within the company.
Must be able to successfully perform advanced mathematical functions as required.
Must have demonstrable fluency with computers, software, and general office equipment.
Must demonstrate and be able to apply common sense when carrying out written or verbal instructions.
Must possess problem solving and analytical skills.
Must be able to multitask, prioritize daily work schedule so that production goals are met, and adapt to changing requirements.
SKT, Inc. is an AA/EEO/Veteran/Disabled employer. For a general description of benefits, please visit: *************************************
Job Description
Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust.
Position Overview The Facilitation Subject Matter Expert (SME) will be responsible for managing official correspondence, maintaining calendars and schedules, and various other administrative duties, as well as providing technical guidance and direction for multiple projects of high complexity, for Office of the Undersecretary of Defense for Acquisition and Sustainment (OUSD(A&S)).
Essential Job Function
Provide administrative support for OUSD (A&S).
Maintain assigned Outlook and portal calendars for numerous departments/divisions.
Monitor due dates, coordinate, assist in completing official correspondence and documents for signature, including letters, notices, instructions, and memoranda.
Support on assigned fitness report and performance evaluations, awards, training, personnel, security, facilities support.
Answers the telephone and refers the calls to the appropriate individuals within the office.
Assist in completing and track/follow-up on assigned OUSD Action Packages and Division documents in routing.
Weekly: maintain portal sites, documents, links, libraries, announcements, lists and contacts
Other responsibilities may include agenda management, meeting management, information management, content management, tasker management, office management, document management, facilities management, personnel management, security management, travel management, customer relationship management, operations management, and other office administration duties
Provide graphic design, illustration, and graphic facilitation.
Lead and provide technical guidance and direction involving multiple projects of high complexity.
Provide quantitative and analytical skills
Minimum Qualifications
Must have an active Secret facility clearance with the ability to upgrade to Top Secret/SCI.
Must have a bachelor's degree.
Must have at least 10 years of experience within the Department of Defense (DoD).
Must have executive level facilitation support within DoD and other federal agencies.
Must have experience leading and providing technical guidance and direction involving multiple projects of high complexity.
Must have good quantitative and analytical skills.
Must have Superior communication skills, both oral and written.
Must have high energy, enthusiasm, tact, and the ability to effectively interact with senior executives from Government and industry.
Must be able to create and foster a cooperative work environment.
Must be detail oriented in completing assigned tasks.
Must be available for occasional travel.
Desired Qualifications
A master's degree is preferred.
Training or certifications in human resources, graphics, or group facilitation is preferred.
Prior Military or DoD civilian/contractor experience is preferred.
Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
If you need assistance or an accommodation due to a disability, you may contact us at ************** or you may call us at 1+************.
*This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.
$68k-103k yearly est. 12d ago
Wireless Sales Expert
Marketsource 4.1
Expert job in Lebanon, TN
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world's most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Responsibilities
Essential Job Functions:
Deliver excellent customer service experience to customers and clients during floor sales/purchases.
Increase sales and brand awareness of the client products or services.
Developing and managing positive business relationships with retail store management and employees.
Professionally represents MarketSource and its clients at all times.
Performing in-store product demonstrations at assigned events.
Responds to store customers and in-store sales staff questions regarding client specific products.
Gaining and maintaining a sound knowledge of client products and competitors.
Attending requested training sessions and conference calls.
Drives sales productivity and customer satisfaction within retail location on various products, accessories and services.
Ensures proper merchandising at assigned locations, including product placement, maintenance, and brand compliance.
Participates in in-store promotions/sales events, and coordinates with appropriate personnel.
Qualifications
Required Knowledge, Skills and Abilities:
Ability to engage customers and establish relationships
Ability to demonstrate selling skills, product knowledge and drive results
Ability to work as part of a team and contribute to the success of a group.
Ability to work in a changing environment and adapt to the needs of the business.
Ability to work with minimal supervision
Excellent communication and relationship building skills
Job Requirements:
High School Diploma or equivalent (G.E.D.) required.
Minimum of 1 year retail experience in a selling environment
Proficiency with technology - data gathering and basic computer use
Must be available to work during weekends, weekdays, and nights
Strong work ethics, personal integrity and character, positive attitude
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call ************ or email *******************.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.
Posting Information #INDNH
$32k-37k yearly est. Auto-Apply 15d ago
AS/400 Subject Matter Expert
Simarn Solutions
Expert job in Tennessee
Employment Type: W2 Location: Remote About the Role
We are looking for an experienced AS/400 SME with strong expertise in RPGLE, CLLE, and DB2/400 to support our Google Cloud Platform (GCP) migration initiative. The ideal candidate will play a key role in assessing, modernizing, and migrating existing AS/400 applications and databases to GCP, working closely with cross-functional technical teams.
Technical Specialist with Mainframe - Cobol, DB2, VSAM, JCL, CICS
Key Responsibilities
Analyze existing AS/400 systems, applications, and DB2/400 databases to define migration strategy to GCP.
Collaborate with cloud architects and developers to design and implement modernization solutions.
Re-engineer or refactor AS/400 code (RPGLE, CLLE) to fit cloud-native architecture.
Assist in creating automated deployment and data migration pipelines.
Provide technical leadership and subject matter expertise on AS/400 environment during migration.
Troubleshoot and resolve complex issues during migration and testing phases.
Develop technical documentation, best practices, and operational procedures.
Mentor and guide junior team members or offshore developers, if applicable.
Required Skills and Experience
Strong hands-on experience with IBM iSeries / AS/400 systems.
Proven expertise in RPGLE, CLLE, and DB2/400.
Demonstrated experience in AS/400 modernization or migration projects (preferably to cloud platforms).
Familiarity with GCP (Google Cloud Platform) services, especially related to migration, compute, and data.
Understanding of APIs, integrations, and middleware related to legacy modernization.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently in a remote, cross-functional environment.
Good to Have
Experience with GCP migration tools (e.g., Velostrata, StratoZone, BigQuery, Cloud SQL).
Exposure to microservices, API-based modernization, or containerization (Docker/Kubernetes).
Knowledge of DevOps or CI/CD pipelines.
Previous experience in consulting or enterprise modernization projects.
$68k-102k yearly est. 60d+ ago
Earn Income While Still Being Present for What Matters Most
J3 Owens Group
Expert job in Pikeville, KY
Part-Time | Remote | Flexible Schedule | Daily Pay
Candidate MUST Reside in the USA
If you're searching for a way to earn more
without
sacrificing family time, personal priorities, or the life you enjoy - this opportunity was built for you.
We're looking for self-driven, compassionate, business-minded individuals who want to make meaningful income part-time while helping families protect their futures.
No cold calling. You work with people who already reached out asking for help.
What This Position Offers
Part-time work you control - mornings, evenings, weekends, or in-between
Remote from home - no office, no clock-in, no micromanagement
Daily pay direct from insurance carriers
Warm leads (no cold calling, no list building)
Free training + mentorship every step of the way
100% commission
Who Thrives Here
Those who want income without giving up what matters most:
Family. Balance. Freedom. Peace. Presence.
This role is ideal for those who want flexibility - parents, caregivers, career pivoters, or anyone who wants income
and
lifestyle at the same time.
Requirements
Must have (or be willing to obtain) a life insurance license
(We'll help you if you're not licensed yet - no experience required.)
Coachable, motivated, and willing to follow a proven system
The Work You'll Do
You'll help families secure mortgage protection and life insurance so they don't lose everything after illness or loss. Your role directly protects homes and futures - and that impact matters.
If you're ready to earn without sacrificing life's most important moments…
We look forward to hearing from you.
You'll receive a short, 6 minute introductory video before scheduling an interview.
$71k-108k yearly est. 49d ago
Sales/Wash Tech
J Warner Ventures
Expert job in Bowling Green, KY
Full-time, Part-time Description
Join the team at Cheetah Clean Auto Wash! Become Our Next Wash Tech!
Are you ready to step into the driver's seat and join a fast-growing, fun, and dynamic team? At Cheetah Clean Car Wash, we're on the hunt for a Wash Tech to steer one of our locations to the next level! Earn anywhere from $14-$16 an hour, while gaining an additional commission on sales made! Apply today to join an amazing team at one of our 6 Bowling Green locations and grow within the company.
Your Mission: Keep the Wheels Turning
As a wash tech, you'll play an important role behind your store's success. From crushing sales to providing our customers with top notch service, you will be playing a vital role in our fast-growing family.
What You'll Do (and LOVE Doing)
- Set the Standard: Adhere to our standards by providing excellent customer service, quality, and cleanliness.
- Bring the Energy: Be a part of a positive, fun, and upbeat work environment where everyone thrives.
- Own the Details: Master our POS system, wash equipment, and service processes like a pro.
- Drive Memberships: Promote and sell our unlimited plans to customers visiting the wash, helping them discover the value of our services.
- Stay Hands-On & Keep It Clean: Assist with vehicle prep, tunnel operation, window cleaning, vacuuming, interior cleaning, and general site housekeeping to maintain a clean and efficient work environment.
What Makes You the Perfect Fit
- Team Player: You're not afraid to roll up your sleeves and dive into the action.
- Motivated Multitasker: You thrive on juggling priorities and staying self-directed.
- Flexibility Pro: You're adaptable with your schedule, including availability to lend a hand on weekends when needed
No previous experience is required. We will train you!
What's In It for You?
We don't just care about clean cars-we care about YOU! Check out these awesome perks:
- Health Insurance: 80/20 coverage to keep you feeling great.
- 401(k): With company match to help secure your future.
- PTO: Enjoy up to 4 weeks of paid time off.
- Free Car Washes: Because shiny cars are just better.
Join the Cheetah Clean Family Today!
At Cheetah Clean, we're more than a car wash-we're a culture of teamwork, positivity, and growth. If you're ready to lead with passion and make an impact, apply now and let's GO!
Cheetah Clean Auto Wash is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
How much does an expert earn in Hendersonville, TN?
The average expert in Hendersonville, TN earns between $37,000 and $132,000 annually. This compares to the national average expert range of $54,000 to $161,000.