Sit back and relax while we apply to 100s of jobs for you - $25
AI Observability Architect - Remote Customer Success
Fiddler Ai
Remote export manager job
A leading AI solutions firm in Palo Alto is seeking a Solutions Architect to ensure customer success in AI observability initiatives. The role involves technical onboarding, providing expert guidance, and enhancing customer relationships to maximize value from the firm's innovative solutions. Ideal candidates have 5+ years in relevant fields and strong communication and project management skills. This position offers competitive compensation, a hybrid work model, and notable benefits.
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$107k-173k yearly est. 4d ago
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Export & Logistics Manager
Total Aviation Staffing
Export manager job in Columbus, OH
About the Opportunity
Are you a seasoned logistics professional ready to take your career to the next level? Our client, a respected leader in the aviation and aerospace industry, is seeking an experienced Export & Logistics Manager to oversee and optimize both domestic and international logistics operations.
In this role, you'll leverage your expertise in export compliance, packing and shipping, inventory control, and warehouse operations to support global aviation programs. This is an excellent opportunity for a detail-driven leader who thrives in a fast-paced, highly regulated environment and wants to make a meaningful impact on operational efficiency and compliance.
Key Responsibilities
Plan and coordinate domestic and international shipments with full door-to-door visibility and tracking.
Ensure compliance with export regulations, FAA/Part 145 requirements, HazMat rules, and customer specifications.
Perform and oversee Mil-Spec and government-compliant packaging, ensuring all materials and documentation meet required standards.
Process and audit shipments for accuracy; resolve freight discrepancies and manage claims as needed.
Schedule transportation and maintain strong working relationships with freight forwarders, carriers, and vendors.
Oversee warehouse operations, including material handling, inventory control, and hazardous materials compliance.
Lead, train, and develop logistics, shipping, and warehouse team members.
Utilize logistics, ERP, and workflow systems to improve efficiency and implement cost-reduction initiatives.
Qualifications & Experience
Bachelor's degree and/or a minimum of five (5) years of progressive logistics experience, or an equivalent combination.
At least two (2) years of aviation-related experience; Part 145 experience is strongly preferred.
Proven experience with Mil-Spec packaging and military or federal government packing standards.
Strong knowledge of international exports, freight auditing, inventory control, logistics management, and ERP systems.
HazMat shipping experience with a valid HazMat training certification.
Excellent organizational, analytical, and problem-solving skills.
Strong communication, interpersonal, and leadership abilities with the capacity to manage multiple priorities.
Benefits & Perks
Comprehensive health benefits package.
401(k) retirement plan.
Ongoing professional growth and development opportunities.
Supportive work environment focused on precision, compliance, and innovation.
Opportunity to directly impact logistics efficiency and operational success.
Why Apply Through Total Aviation Staffing?
Total Aviation Staffing specializes in connecting aviation professionals with premier opportunities across the industry, including:
Commercial Aviation - Passenger airlines, cargo operations, and aircraft leasing.
Business & General Aviation - Corporate jets, charter services, and private aviation.
MRO & Aftermarket Services - Maintenance, repair, overhaul, and parts distribution.
Aerospace & Defense - Military aviation, defense programs, and space systems.
Aviation Technology & Manufacturing - OEMs, avionics, propulsion, and emerging technologies.
Even if this role isn't the perfect fit, applying with us gives you access to exclusive opportunities that may not be publicly advertised.
With Total Aviation Staffing, you gain:
Access to top aviation and aerospace employers.
Priority consideration for multiple job openings.
Expert career guidance from specialized aviation recruiters.
Apply today and take the next step in advancing your aviation career.
$60k-87k yearly est. 4d ago
Enterprise Customer Success Manager
Incident.Io
Remote export manager job
incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.
Since launching in 2021, we've helped 800 companies-including Netflix, Airbnb and Block-resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.
We're a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies.
The Team
Our Customer Success organization is at the heart of incident.io. The team has an exceptional ability to understand customer challenges and deliver Incident Management solutions that truly resonate and make an impact.
We believe in a customer‑led product approach, collaborating seamlessly with our Product team to uncover, understand and address the unique needs / challenges of each customer. Our mission and goals go beyond satisfaction-we strive to delight customers at every stage of their journey, building and fostering long‑term relationships built on trust, shared success, and mutual growth.
The Enterprise CSM team work with some of the most iconic enterprise technology brands-Intercom, Etsy, Miro, HashiCorp and StubHub, to name a few-helping them unlock and realize the full value / potential of incident.io. They are the primary advocate and strategic partner for our largest and most impactful customers owning everything post‑sales, ensuring our customers feel heard, understood and consistently realize value from our platform and all of it's offerings.
What you'll be doing:
Leading seamless onboarding and integration for net‑new enterprise customers, ensuring a smooth transition to incident.io while delivering in‑depth training to maximize platform adoption and value.
Building and maintaining strategic relationships with key stakeholders, acting as their primary point of contact and trusted advisor. You'll regularly engage with customers to understand their evolving needs and provide tailored, impactful solutions.
Proactively addressing customer challenges and opportunities, delivering ongoing support to ensure satisfaction, retention, and continuous improvement while advocating for product enhancements where necessary.
Identifying and driving expansion opportunities, including upsells and cross‑sells, by aligning our offerings with customer goals to deliver measurable value for both the customer and incident.io.
Championing the customer voice internally by sharing actionable insights during Monthly Impact Review meetings and collaborating closely with Product, Engineering, Sales, and Marketing teams to drive alignment and success.
What experience you need to be successful:
Ample experience in Customer Success, Account Management, or a related role with enterprise SaaS customers, with a proven track record of driving adoption, retention, and growth in large, complex accounts.
Exceptional relationship‑building and communication skills, with the ability to engage stakeholders at all levels.
Experienced in partnering / collaborating with Product, Engineering, and Sales teams to align on customer needs, simplify technical details, debug issues, and identify opportunities.
Strong problem‑solving and strategic thinking skills with a proactive approach to addressing customer challenges and delivering results making their experience with incident.io magic.
Desire to work in a fast‑paced start‑up environment where things can be ambiguous and you need to operate with autonomy.
What we offer:
We're building a place where great people can do their best work-and that means looking after you and your family with benefits that support health and personal growth.
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k
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$107k-173k yearly est. 4d ago
Remote Strategic Customer Success Manager for AI Data
Prolific-Uk Job Board
Remote export manager job
A leading AI data infrastructure firm is seeking a Strategic Customer Success Manager in San Francisco. In this role, you will partner with frontier AI model creators, ensuring their success through Prolific's offerings. The ideal candidate has over 6 years of strategic experience, strong business acumen, and a fundamental understanding of AI concepts. Enjoy a competitive salary and a collaborative work environment.
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$107k-173k yearly est. 2d ago
Customer Success Manager (Remote)
Fieldmaterials
Remote export manager job
Field Materials is the leading AI platform to control and verify spending for the construction industry. Founded by serial entrepreneurs with exits to Fortune 500 companies (including Paypal), Field Materials has partnered with prominent VC funds in Silicon Valley to build a world class team with a bold vision to become the commerce and financial technology backbone of construction. This is a unique opportunity to join at the ground level an industry transforming company.
Our company is the people we hire. We aspire to build a team of smart, high-caliber players that inspire each other to excel yet are not afraid to leave egos behind, roll up their sleeves and fix what doesn't work. We don't believe in micromanagement and trust our team to take full ownership of their responsibilities. We believe in transparency as a way to build trust, break communication barriers, and align towards a common goal. Finally, we want our people to stay and grow with the company and the only way to achieve this is by providing them with above-market-rate compensation, premier benefits, and generous stock options.
We're looking for a Customer Success Manager to join our 50-person team. It will be an amazing opportunity to develop a customer success playbook and work closely with serial entrepreneur founders. This position has a big upside for promotion downstream.
Key Responsibilities
Manage 8-10 concurrent customer implementations.
Collaborate with internal teams to ensure delivery milestones are met and client feedback is incorporated.
Serve as a trusted advisor to customers, translating business processes into optimized Field Materials workflows.
Contribute to continuous improvement of implementation processes by identifying patterns, gaps, and scalable best practices.
About you
You're excited about startups, software, and AI
You enjoy tinkering with software, hacking, and debugging software issues
You have great interpersonal and writing skills
You have empathy for customers and you are a good listener
You like to teach, coach, and consult
What we look for
5+ years of relevant experience in software Customer Success, IT professional services, and/or software sales engineering. Alternatively, experience working at a self-performing General Contractor or specialty subcontractor as a project or purchasing manager.
Good understanding of general ledger principles in accounting
Understanding of computer networking and security principles
Strong understanding of project accounting workflows.
Proven track record managing and growing a portfolio of customer accounts with high NPS and low churn metrics
Ability to communicate customer requests and product issues to engineers
Benefits
Flexible time off
401k with match
Equity awards
Medical, dental, and vision insurance for you and your family
Gym reimbursement
Annual personal development fund
Swanky new work laptop
Regular offsites at fun locations
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$107k-173k yearly est. 5d ago
Remote Customer Success Strategist
Finalis
Remote export manager job
A dynamic startup is seeking a Customer Success Manager to elevate client relationships and ensure exceptional customer satisfaction. The role involves overseeing onboarding, managing metrics, and collaborating with teams. Candidates should have at least 2 years of experience, excellent communication skills, and proficiency in Google Workspace. The position offers complete remote work, competitive salary, and generous paid time off, fostering an entrepreneurial culture in a diverse environment.
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$107k-173k yearly est. 3d ago
Remote Cybersecurity Customer Success Manager
Nightdragon Acquisition Corp
Remote export manager job
A cybersecurity firm is seeking a Customer Success Manager to ensure customer satisfaction and drive the adoption of its flagship product, NodeZero. The ideal candidate should have 3+ years of experience in a customer-facing role within a SaaS or cybersecurity environment, strong cybersecurity knowledge, and excellent communication skills. This position is fully remote and offers numerous perks, including competitive compensation and equity options.
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$107k-173k yearly est. 1d ago
Customer Success Manager
Gamma.App
Remote export manager job
We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
You'll transform grassroots enthusiasm into thriving team and enterprise accounts. This means owning the full customer lifecycle for a dynamic portfolio from fast-growing startups to large enterprises, ensuring every customer realizes the transformative value of AI-powered content creation. You'll be part architect, part educator, part detective-identifying expansion opportunities hidden in usage data, orchestrating seamless hand-offs with Sales, and designing programs that scale.
This isn't your typical CSM role. You'll own customer health, gross retention, and net dollar retention, designing onboardings and training programs that create Gamma champions. You'll navigate complex stakeholder relationships, conduct executive business reviews that quantify impact, and partner with Sales to convert high-potential accounts. You'll also experiment with AI-powered workflows that make Customer Success itself more efficient while building playbooks and one-to-many programs that serve our growing base.
Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Own customer health, gross retention rate, and net dollar retention, focusing on preventing churn before it happens
Design and lead onboardings and training programs for new customers, ensuring successful deployment, product adoption, and creating Gamma champions
Create playbooks for common customer journeys and develop one‑to‑many programs that efficiently serve our growing customer base
Navigate complex stakeholder relationships and conduct executive business reviews that quantify Gamma's impact on customer workflows
Partner with Sales to convert high‑potential accounts and maintain ownership of the customer relationship post‑sale
Channel customer feedback to Product and Design teams on features and use cases that unlock enterprise value
What you'll bring
5+ years of B2B SaaS experience in Customer Success, Account Management, or similar customer‑facing roles with a strong track record or meeting or exceeding goals through strong program‑level execution
Start‑up experience, preferably at PLG companies managing the transition from self‑serve to sales‑assisted
Proven ability to manage both high‑touch strategic accounts and scaled customer programs
Track record operating with resourcefulness and agility, using a strong growth mindset to learn and turn constraints into solutions-all while navigating the ambiguity inherent in high‑growth environments
Data‑driven thinking with focus on impacting key metrics
Comfortable discussing technical concepts like APIs and SSO with key stakeholders
Active AI user who experiments with new tools and can articulate AI best practices to customers
Ability to context‑switch between executive communications and hands‑on user training
SQL knowledge or familiarity with data analysis (Nice to have)
Background in design or design software (Nice to have)
Track record of building CS operations from scratch (Nice to have)
Compensation range
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
We believe Gamma's storytelling platform will make people happier at work.
Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight.
We care deeply about our customers' success.
If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign.
Our tiny team has massive impact and reach
1 million
6 million
AI images generated daily
1 trillion LLM tokens processed per month
… all driven by customer value.
Life at Gamma
You get energy from small teams doing big things.
You love when design, code, and storytelling overlap.
You default to action, even when the answer isn't clear yet.
You value details, but know when to ship and move on.
You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
You believe AI should amplify creativity, not replace it.
You know kindness and intensity are not opposites.
You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting.
Here's a bit about what it's like to work here, from people on the inside:
“quirky, inspiring, fun, a little wild in the best way”
“You can have an idea and just run with it.”
“Everyone's talented and humble - the mix keeps you sharp.”
“We ship cool stuff, learn a ton, and laugh a lot doing it.”
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you!
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$107k-173k yearly est. 5d ago
Customer Success Manager - Patlytics, Inc. | Remote
School Result
Remote export manager job
Patlytics, Inc. is the fastest-growing AI-native patent intelligence platform, transforming how intellectual property is protected and monetized at scale. Powered by advanced LLMs and generative AI engines custom-built for IP, Patlytics delivers citation-backed insights across the entire patent workflow-from invention disclosure through litigation-with unprecedented accuracy and speed.
Backed by Google's Gradient Fund, Next47, and 8VC, with $21 million raised in just nine months, Patlytics is trusted by Fortune 500 companies and leading Am Law 100 firms including Google, Koch Industries, Xerox, Quinn Emanuel, and Foley & Lardner.
This is a unique opportunity to join a rapidly expanding global company and help shape the future of AI-powered IP intelligence.
Key Details
Job Title: Customer Success Manager
Employer: Patlytics, Inc.
Location: Remote (San Francisco Bay Area, CA; global teams)
Salary: Competitive
Hours: Full-Time
Contract Type: Permanent
Role Overview
As a Customer Success Manager, you'll own the post-sale customer lifecycle, ensuring clients achieve maximum value from the Patlytics platform. You'll lead onboarding, drive adoption, and build long-term relationships that lead to retention and expansion. You'll act as a trusted advisor, delivering strategic guidance and advocating internally for customer needs.
Key Responsibilities
Lead onboarding and training for new customers
Develop success plans and monitor customer health metrics
Drive adoption, retention, and expansion across accounts
Serve as a trusted advisor to help customers achieve business objectives
Collaborate with Product and Engineering teams to relay feedback and influence roadmap
Identify upsell and cross-sell opportunities with Sales
Manage renewals and mitigate churn risk through proactive engagement
Eligibility Requirements
Essential:
3+ years in Customer Success or Account Management in SaaS
Strong communication and relationship-building skills
Ability to manage multiple accounts and prioritize effectively
Familiarity with CRM tools (HubSpot, Salesforce) and customer success platforms
Analytical mindset with ability to interpret usage data and drive insights
Bonus:
Experience in a high-growth startup environment
Knowledge of analytics or data-driven SaaS products
Why Join Patlytics?
Be part of a high-growth AI-native SaaS company backed by leading investors
Work with Fortune 500 clients and top law firms
Shape the future of AI-powered IP intelligence
Join a global, diverse team where every voice contributes to innovation
Competitive compensation and growth opportunities
How to Apply
Click here to Apply. Submit your CV and a cover letter highlighting your SaaS customer success experience, CRM proficiency, and ability to drive adoption and retention.
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$107k-173k yearly est. 5d ago
Customer Success Manager
Mobileaction, Inc.
Remote export manager job
Who We Are
MobileAction, an official partner of Apple, is the industry's premier SaaS mobile user acquisition platform. From the company's automated smart-bidding system that optimizes Apple Search Ads campaigns to competitive benchmarking for ASO, ad creatives, SDKs, and market intelligence, MobileAction's products enable its customers to make the right business decisions and unleash their company's true growth potential. Founded in 2013 and headquartered in San Francisco, MobileAction has 10+ offices worldwide and serves 1000+ SaaS clients.
About the Role
As a Customer Success Manager at MobileAction you will be responsible for a defined set of customers and will be accountable for driving the adoption, engagement, renewal, and growth of the MobileAction and SearchAds platforms. You will leverage digital tools to engage customers and understand their workflow, pain points, and how we can help to drive their business value.
Our team members exhibit strong customer-facing skills, have an entrepreneurial spirit, remain calm under pressure, and thrive on driving results with our customers. You'll collaborate closely with our internal teams to support throughout the entire customer journey, from onboarding to ongoing training and beyond.
Your passion for delivering exceptional customer service and deep understanding of our products' value will be the keys to driving growth for our clients. You'll identify new opportunities to maximize revenue and help our clients achieve their most ambitious goals.
The ideal candidate will have great relationship building skills, prior experience in SaaS and specifically in the mobile industry, be analytical and detail-oriented, and most importantly, execute a consultative approach to addressing client needs.
Success in role will be measured by key customer success metrics including customer churn, engagement, marketing spend, and renewals.
What You'll Do
Partner with customers to understand their business goals, competitive landscape, and build strategic engagements to demonstrate the value of our data and platforms.
Passion to be a strategic expert on mobile insights, app store optimization, and much more.
Partner with account managers and other team members to manage renewal conversations and discover new opportunities for upside.
Drive overall customer satisfaction to expand customer engagement and increase the likelihood of retention and growth.
Build up the client's confidence and overall adoption of our platform with digital tools and programs over time.
Act as the internal voice of the customer and be able to liaise with multiple internal departments including product, marketing, and engineering.
Preferred: Knowledge of Apple Search Ads, Mobile Campaign Management Platforms, Mobile App Marketing and AdTech Industry.
What You'll Bring
2-3 years of experience in Customer Success, client-facing consulting, or analyst roles within B2B SaaS or Mobile App Marketing environments.
Solid knowledge of Apple Search Ads and Google Ads ecosystems, including campaign setup and management.
Strong presentation and communication skills, with a proven ability to build, manage, and nurture long-term customer relationships while handling multiple priorities.
Knowledge of CRM tools (Hubspot), Product Analytics (Full Story, Mixpanel), and data analysis software (Microsoft Excel, Tableau, etc.).
Very strong account management and relationship‑building skills.
Ability to work effectively in a fully remote environment.
Mobile Action is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, or disability.
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$107k-173k yearly est. 3d ago
Customer Success Manager - US Remote (West Coast)
Rudderstack Inc.
Remote export manager job
Customer Success Manager - US Remote (West Coast) About RudderStack
At RudderStack, we are redefining enterprise-scale data collection and routing. We are building a customer data platform (CDP) on the customer's own data warehouse. Our open-source, developer-first approach is the first of its kind. We understand the outsized impact customer data has on businesses, and we understand the challenges and pain points. Weare looking to solve the customer data management problem in enterprises, once and for all, in a secure, compliant and cost-effective way.
RudderStack collects data from 30+ sources, can transform events on the fly, and routes to 150 different marketing, sales, product, analytics applications all with one snippet of code.
We're backed by Insight Partners, Kleiner Perkins and S28 and have raised a total of $82 million in funding. Our customers include Crate + Barrel, Acorns, PrizePicks, and Cars.com. We process critical customer data for some top companies around the world, and are looking for ambitious individuals to join our team and help shape the future of our product.
About the role
We are searching for a passionate and strategic Customer Success Manager to join our growing team. This is an exciting time for the Customer Success organization as we focus on preparing our team to scale with the business in 2025 and beyond.
In this role, you'll ensure the success of our largest and most strategic clients. You'll build strong, trusted relationships, become an expert advisor, and drive exceptional value realization for their organizations. You will also have an opportunity to shape the future of Customer Success at RudderStack.
*Our roles are remote first, and can be based anywhere (#LI-Remote), with a preference for the West Coast or Pacific Time Zone.
What you'll do
Partner with customers to understand their business requirements, and drive them to realize quick time to value from their investment in RudderStack.
Be responsible for rapidly understanding each customer's business requirements and driving them to realize quick time-to-value from their investment in RudderStack.
Own the customer lifecycle for a portfolio of assigned accounts, from onboarding and implementation to ongoing success and growth.
Enable customers to become AI first and AI ready through RudderStack's AI product initiatives.
Develop and deliver engaging customer presentations and training sessions helping the customer to understand ways to leverage RudderStack and additional impact of their customer data.
Conduct monthly or quarterly account and product and business reviews, with a focus on driving toward the next best use case
Proactively identify opportunities for increased product adoption and drive account expansion.
Track key customer health metrics and proactively address challenges to ensure customer satisfaction and retention.
Help the customer evangelize RudderStack by translating technical use cases into a summary of delivered business value.
Qualifications
3-5 years of client-facing implementation and/or consulting experience, with a demonstrated record of successfully managing enterprise accounts.
Experience with Customer Data Platforms (CDPs) and/or marketing automation tools (Braze, Iterable, etc).
Proven track record of building strong relationships with executives and technical stakeholders, with an emphasis on account mapping and expansion expertise.
Comfortable with all phases of the customer lifecycle including onboarding, adoption, and retention strategies.
Excellent communication and presentation skills, with the ability to tailor messaging to different audiences (technical and non-technical).
Experience working in a fast-paced, high-growth environment.
Bonus: Experience in data strategy consulting, marketing strategy/analytics, operations, or business intelligence
This role offers $130,000-$160,000 in On-Target Earnings (OTE), along with stock options and a comprehensive benefits package. Actual compensation will depend on your skills, experience, and qualifications.
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$130k-160k yearly 5d ago
Remote Customer Success Manager - Enterprise IT SaaS
Oomnitza, Inc. 3.7
Remote export manager job
A dynamic SaaS company seeks a passionate Customer Success Manager to enhance customer success by managing relationships and driving retention. This fully remote role involves collaborating with various teams to ensure users make the most of the company's platform. Candidates should have at least 3 years in customer success, especially from a SaaS background. The role offers a competitive salary range of $125-145k and opportunities for growth within the organization.
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$125k-145k yearly 5d ago
Strategic Customer Success Manager - Remote SaaS
User Testing Company 4.6
Remote export manager job
A renowned tech firm seeks a Customer Success Manager to empower customers in utilizing their platform. The role involves driving engagement, maximizing adoption, and ensuring customer satisfaction. Candidates should have over three years of experience in Customer Success or Account Management within a SaaS environment and possess excellent communication skills. Join a diverse team dedicated to delivering exceptional customer experiences and building strong relationships. This role allows for cross-functional collaboration and involvement with enterprise accounts.
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$121k-171k yearly est. 3d ago
Senior Customer Success Manager
Teak 3.7
Remote export manager job
Teak is building better experiences for people attending live events and booking travel. Our easy-to-embed, full-service solutions enable businesses in live events, sports, endurance racing, bookings, and destinations to increase revenue while offering consumers greater flexibility and confidence at checkout. We have served over 12 million consumers and surpassed $1 billion in experiences enhanced through our platform. Our business is growing quickly and is profitable.
We're a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission‑critical, and every person has the opportunity to shape the future of our company.
Role Summary
Teak is seeking a strategic and relationship‑driven Senior Customer Success Manager to lead a portfolio of high‑value customer accounts across ticketing, registrations, bookings, and live events. This role is responsible for ensuring customers are successfully activated, continuously realizing measurable value, and achieving long‑term growth through partnership with Teak.
You will act as a trusted advisor and strategic partner to executive stakeholders, driving adoption, optimization, and commercial outcomes. You'll lead strategic account planning, influence cross‑functional initiatives, and help shape how Teak delivers success at scale. This is a high‑impact, senior role suited for a consultative CSM who thrives at the intersection of strategy, relationships, and execution excellence.
Core Responsibilities
Customer Activation & Value Attainment: Oversee activation plans for complex enterprise accounts; ensure measurable outcomes and time‑to‑value.
Customer Retention & Expansion: Own retention strategy and partner with Sales to identify and advance expansion opportunities.
Optimization Facilitation: Lead business reviews leveraging performance data; collaborate with CX, Optimization and Product teams to drive impact.
Customer Renewals: Forecast and manage renewals for assigned portfolio; proactively mitigate risk and strengthen long‑term partnerships.
Customer Health (NPS): Monitor health metrics, conduct executive check‑ins, and implement improvement plans.
Coverage & QBRs: Ensure multi‑threaded coverage; lead structured QBRs that reinforce alignment and ROI.
Cross‑Functional Leadership: Influence internal stakeholders (Product, Sales, Finance, Enablement) with actionable insights and advocacy.
Success Metrics / KPIs
Activation & Time‑To‑Value: Enterprise customers activated per plan and achieving value milestones
Retention & Satisfaction: Gross & Net Revenue Retention, Renewal Rate, and NPS improvement
Optimization Facilitation: Regular, data‑driven recommendations introduced, supported, and adopted in partnership with the Optimization team
Strategic Coverage: 100% of accounts with executive + operational engagement
Expansion Influence: Documented expansion opportunities surfaced and advanced with Sales
Internal Leadership: Consistent, high‑impact voice‑of‑customer feedback to Product & Leadership
Role Requirements
8+ years in Customer Success, Account Management, or Strategic Partnerships, ideally in SaaS, payments, ticketing, or registration platforms
Proven success managing enterprise or strategic portfolios with complex commercial and operational requirements
Deep understanding of customer lifecycle strategy - from activation to expansion - with measurable results
Strong executive presence; skilled at facilitating strategic reviews, roadmap sessions, and executive communications
Experience collaborating with cross‑functional teams to influence go‑to‑market priorities
Analytical and data‑driven, able to translate insights into business recommendations.
Comfortable identifying expansion signals and collaborating with Sales to grow strategic accounts.
Familiarity with frameworks such as Miller Heiman LAMP
High degree of ownership, resourcefulness, and composure in a fast‑growth, evolving environment.
This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required.
Why Join Teak?
Fully Remote Working Environment
Competitive Salary and Equity Opportunities
Unlimited Paid Time‑off
Medical, Dental, and Vision Benefits
Annual Bonus Program
401k Matching
$100/month for Event Ticket Purchase
Company‑Sponsored Events
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$83k-128k yearly est. 3d ago
Logistics and Distribution Manager
Confidential Company 4.2
Export manager job in Columbus, OH
The Logistics and Distribution Manager oversees the end-to-end movement, storage, and distribution of goods to ensure products are delivered on time, in full, and at optimal cost. This role is responsible for managing warehouse operations, transportation networks, inventory accuracy, and service-level performance while driving continuous improvement across the supply chain.
Position Responsibilities
Distribution & Transportation Management
Plan, schedule, and optimize daily outbound and inbound shipments.
Select, negotiate, and manage third-party (3PL) carriers and freight partners.
Monitor freight costs, delivery performance, and compliance with service agreements.
Ensure adherence to all transportation regulations (DOT, OSHA, hazmat as applicable).
Warehouse Operations Oversight
Oversee receiving, put-away, picking, packing, and shipping processes.
Maintain accurate inventory records and ensure effective cycle-count programs.
Implement warehouse layout optimization, slotting improvements, and material handling efficiencies.
Ensure equipment availability, safety compliance, and facility maintenance.
Inventory & Supply Alignment
Maintain optimal inventory levels in alignment with demand forecasts and sales plans.
Identify and mitigate supply/demand imbalances such as stockouts, excess, and capacity issues.
Support decisions on safety stock levels, replenishment parameters, and SKU lifestyle management.
Data Analysis & Reporting
Monitor forecasting KPIs (e.g., MAPE, bias, forecast accuracy, service level, inventory turns).
Conduct root cause analysis on forecast errors and implement improvement action plans.
Develop dashboards and reporting tools to enhance visibility and decision-making.
Cross-Functional Collaboration
Collaborate closely with Sales team to understand customer insights, pipeline changes, promotional impacts, and market intelligence.
Work with Marketing to incorporate new product launches, campaigns, and seasonal trends into the forecast.
Partner with Finance to align demand forecasts with financial projections and budgeting cycles.
Process & Systems Improvement
Drive adoption of advanced planning systems (APS), forecasting tools, and automation.
Standardize forecasting processes and documentation across the organization.
Apply best practices in statistical modeling, segmentation, and demand sensing.
All other duties as assigned.
Position Requirements
Bachelor's degree in Supply Chain, Business, Statistics, Analytics, or related field.
5-10+ years of experience in demand planning, forecasting, or supply chain analytics.
Strong analytical skills and proficiency with forecasting tools (APS, ERP, Excel, statistical models).
Excellent communication, facilitation, and stakeholder management abilities.
Ability to translate data insights into actionable business decisions.
Experience with S&OP or Integrated Business Planning preferred.
Certifications such as APICS/CPIM/CSCP or IBF's CPDF/CPF preferred.
Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!
At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.
Our Mission And Culture At Sobi North America Get Us Excited To Come To Work Every Day, But Here Are a Few More Reasons To Join Our Team
Competitive compensation for your work
Generous time off policy
Summer Fridays
Opportunity to broaden your horizons by attending popular conferences
Emphasis on work/life balance
Collaborative and team-oriented environment
Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
Job Description
The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi's products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets.
Please note this is a remote position but candidate must reside within the territory (Cleveland, OH)
Responsible for representing Sobi's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines
Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states.
Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians
Strict compliance with all regulatory agencies, state, and federal law is required.
Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures
Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management.
Reports all adverse events to Sobi's Drug Safety department as appropriate per required guidelines
Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
Qualifications
Located within the territory
BA/BS in business or science
Minimum of 5 years' with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years' specialty sales experience in the Pharmaceutical or Biotechnology industry
A CAM will have a minimum of 3 years' of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting
Demonstrated history of high sales performance
Experience with single source pharmacies, reimbursement programs, managed care, and formulary
Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography.
Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided)
This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided).
Additional Information
Compensation and Total Rewards at Sobi
At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards.
Benefits
Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as:
A competitive 401(k) match to support your financial future.
Tuition and wellness reimbursements to invest in your personal and professional growth.
A comprehensive medical, dental, and vision package to prioritize your health and well-being.
Additional recognition awards to celebrate your achievements.
The base salary range for this role is 120,000 - 190,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details.
All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.
Why Join Us?
We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we're ready to take on the world's diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others' lives because that's exactly what we do here. If you're seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.
We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.
Sobi Culture
At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.
As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can't change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.
An Equal Opportunity Employer
Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.
Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to *******************
COVID-19 Policy
For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.
$73k-118k yearly est. 1d ago
Senior Logistics Manager
Cascade Steel Rolling Mills, Inc.
Remote export manager job
The Senior Logistics Manager reports to the Director of Operations. This role is responsible for strategically developing, implementing, and maintaining systems that allow for cost effective, efficient movement of raw materials and delivered finished goods within Cascade Steel Scrap (CSRM), a business unit of Radius Recycling. The effective management of two main large warehouses with 550,000 tons of finished steel storage and movements in a unionized environment. The SSCM is responsible for ensuring that CSRM's logistical operations are compliant with the company's Health, Safety, and Environmental regulations. The SSCM must strive for continuous improvement within operations and challenge conventional thinking in order to obtain the most efficient solutions to issues.
This position operates within broadly established parameters. The SSCM will oversee the transportation activities of all CSRM facilities to optimize the use of equipment, facilities and personnel in the movement of scrap materials, waste materials, and/or delivered goods. The SSCM ensures that the vehicle and rail fleet are appropriate for the business.
Essential Functions
Environmental and Health & Safety (H&S)
Ensures all CSRM and Radius Recycling Health, Safety and Environmental standards and policies are strictly adhered to.
Manage recommendations for improving health, safety, or environmental conditions.
Assesses corrective actions and initiates viable solutions.
Encourages the reporting of any control violations.
Implements and monitors DOT Compliance and safety structures for internal and external fleets.
Operational Performance & Best Management Practices
Studies and assesses regional transportation structure for trucking and rail movement of scrap material, raw materials and delivered goods.
Develop, implement, and monitor tracking systems for equipment and activities.
Maintains policies and procedures to ensure efficient operations, maintaining adequate internal controls.
Reviews all work requests and determines what requests will be initiated.
Utilizes best practices, benchmarks, and metrics (KPIs) to improve organization.
Develops and implements plans for a regional transportation infrastructure.
Budgeting & Forecasting
Responsible for budgeting and forecasting and responsible for service provider negotiations.
Liaises with vendors and other corporate departments to perform ROI calculations and cash flow projections.
Collaborates with Financial Business Partner(s) to standardize chart of accounts for accurate cost projections, etc., and report to senior management.
Oversees inventory turns and cycle counts.
Administrative Management
Reviews performance of direct reports. Provide performance management.
Interviews prospective management and/or production employees.
Ensures all training is current.
Works with Human Resources personnel to prepare job descriptions.
Internal Control Responsibilities
Supports the Company's Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business.
Communicate upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Approve SOX controls.
Supervisory Responsibility
Direct supervisory authority over logistics departments with focus on finished products and raw material movements. Direct and indirect authority over logistics functions including:
Transportation Planner(s)
Dispatcher(s)
Drivers
Interpersonal Contacts
Internal contacts include managerial to executive level personnel throughout the Company. External contacts include national vendors, suppliers, contractors, etc. Communicates via phone, email, and face-to-face contact with others, specifically the divisions of the Schnitzer Group.
Job Conditions
Standard office environment associated with industrial settings. This position can be exposed to all weather conditions. Physical hazards are present due to the equipment and machinery used throughout the scrap yards and the presence of scrap itself. Travel is required, estimated at 25%. In particular frequent travel is expected in between North Portland and McMinnville. Work pressure can be substantial during peak times, requiring considerable adaptability. Disturbances of workflow, and/or irregularities in work schedule are expected and occur on an intermittent basis. Offsite work involves meeting in person with current or potential customers and/or visiting other Schnitzer locations. Handling multiple issues regarding scheduling, safety, and maintenance increases pressure.
Physical Activities Required To Perform Essential Functions
Ability to: lift and carry up to 10 pounds occasionally; sit for extended periods of time, up to 6-8 hours per day; write by hand and keyboard for extended periods of time, up to 6-8 hours per day; assemble papers, staple, file; apply sufficient force to open and close file drawers. Ability to communicate by speech and hearing continuously. Communication is primarily by phone, email and sometimes in person, with other departments within Radius. Visual acuity needed for close detail work, preparing and analyzing data figures, accounting, and computer use.
Qualifications
BS degree, preferably in transportation or logistics, or Logistics Certifications similar to APICS, SAPICS and relevant experience in high volume road and rail experience.
Eight or more years of experience in transportation or distribution in a manufacturing/materials processing environment.
Experience in scrap business and/or steel industry preferred but not required.
Minimum five years of experience in truck and rail dispatching preferred.
Previous experience required in an industrial/manufacturing environment in an organization with multiple operating units.
Must possess a valid driver's license and be able to operate a motor vehicle.
Skills
Ability to handle multiple tasks and prioritize workload.
Ability to effectively communicate through oral and written communications.
Must be able to understand, speak and write English
Solid computer competency including Microsoft Office, in particular Word and Excel, and previous experience with ERP systems.
Attention to detail and accuracy
Excellent math, organizational, and management skills
Tact and ability to communicate on a professional level with employees, vendors, regulatory agencies, and staff of all levels to senior management, both orally and in writing.
Ability to obtain and evaluate data on total operations and how to use that information
Work under heavy pressure; apply principles of logical or scientific thinking to define problems, establish facts, and draw valid conclusions in controlled situations.
This position offers competitive pay along with a variety of benefits including medical, dental and vision plans for both you and your dependents; 401k with company match, Flexible Time Off, and paid holidays.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in E-Verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$106k-157k yearly est. 3d ago
Logistics Coordinator
Dimensional Metals, Inc.
Export manager job in Reynoldsburg, OH
Dimensional Metals, Inc. (DMI) has been a leader in the manufacturing of architectural metal roof and wall panel systems since 1988. With over 37 years of sheet metal fabrication experience, we ensure the success of each project through proper design and installation. Our advanced in-house CNC operated manufacturing equipment enables us to produce the highest quality products. Located in Reynoldsburg, OH, DMI offers a complete product line capable of tackling the most challenging design projects with a blend of modern equipment and skilled personnel.
The Logistics Coordinator position is responsible for the day-to-day scheduling of shipments (flatbed & LTL), negotiating rates with 3rd party carriers, verify drivers' logs, checking of shipments for accuracy and problem resolution. The Logistics Coordinator works closely with the Operations Manager, Production Manager, Territory Managers and plant personnel to ensure that customer's needs have been met. They are the support mechanism for efficient shipping operations within the company so that we can provide optimal service to all areas of the business.
Essential Functions
Answer incoming phone calls and emails from Territory Sales Managers, freight companies and customers and handling their inquiries.
Route and schedule company trucks, LTL shipments and 3rd party carriers.
Check loaded trucks for accuracy
Ensure company driver's logs are up to date and accurate
Contact customers to schedule deliveries
Resolves customer complaints and issues pertaining to shipping
Communicates with customers to schedule delivery dates
Create and maintain relationships with customers and staff.
Negotiate rates with LTL companies and 3rd party carriers.
Schedule and assign trucking transport for all orders and coordinate with production.
Send small parts to customers via UPS/FedEX and back up Administrative Assistant on sample request.
Update TSM's and Operation Manager of any issues expressed or created by customers.
Competencies
Communication both Verbal and Written
Teamwork
Time management and ability to prioritize tasks
Technical Capacity (Panel Business)
Positive Attitude
Conflict resolution
Customer focus
Integrity and Trust
Basic computer skills and ability to learn ERP system
Mechanical Aptitude
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m.
Travel
No travel required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation:
$60,000-70,000/year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Dimensional Metals, Inc. is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation or gender identity.
$60k-70k yearly 2d ago
Logistics Coordinator - 2nd Shift
Triple T Transport 3.8
Export manager job in Columbus, OH
WHY WORK FOR TRIPLE T?
You get to work with a great group of individuals that work hard and like to have fun! Our dress code is relaxed and our office layout is open so you can easily collaborate and problem solve with other team members. What are SOME of the perks of working at TTT: wellness reimbursement, social events (in office and out of office), frequent company catered lunches, 100% employee owned, and much more!
WHAT YOU'LL DO:
We're looking for 2nd shift Logistics Coordinators to join our team in the new year, January 2026! The 2nd shift Logistics Coordinator provides strategic support to our operations and sales team. This is a salaried, full time position with hours 1600 - 2359, Monday through Friday. You will be responsible for monitoring pickups, deliveries, ensuring customer satisfaction and maintaining accurate documentation of all freight moving in our transportation management system. The core functions involve problem solving, communicating with customers and carriers, and tracking the loads that are booked until the order has been unloaded at the final destination.
REQUIREMENTS:
MUST be a Problem Solver
Customer Service experience preferred
Detail oriented
Ability to multi-task
Work with a sense of urgency
Strong communication skills
Enthusiasm and high energy
COMPENSATION & BENEFITS:
Competitive Base Salary
Health, Dental & Vision coverage
Relaxed Dress Code!
Paid Time Off
Wellness Reimbursement
Participation in an Employee Stock Ownership Plan
401(k) w/ company match
$50,000.00 Company paid life insurance
$32k-44k yearly est. 3d ago
Account Manager
Multivista 3.4
Export manager job in Westerville, OH
Account Manager - Build Relationships. Drive Growth. Make an Impact.
Compensation: $65,000.00 to $70,000.00 1st year. (Base plus Commission)
Employment Type: Full-Time | Salary + Benefits
About the Opportunity
We're looking for a driven Account Manager who thrives in a sales environment and loves turning conversations into long-term partnerships. In this role, you'll manage and grow existing accounts while hunting for new opportunities that help fuel our company's continued expansion.
If you're the type of person who enjoys connecting with people, uncovering needs, and delivering real solutions that make a difference - this is the place to do it.
What You'll Be Doing
Own your accounts: Build, maintain, and grow relationships with existing clients to ensure they see lasting value from our services.
Drive new business: Conduct outbound outreach, research leads, and connect with decision-makers to generate qualified appointments for our outside sales team.
Stay organized and proactive: Use Salesforce and other CRM tools to track pipelines, follow up consistently, and move opportunities forward.
Collaborate and communicate: Partner with internal teams using Microsoft Teams and Outlook to deliver an exceptional client experience.
Expand your reach: Leverage LinkedIn to identify and engage with industry professionals, prospects, and decision-makers.
Consistently achieve a goal of 3-5 qualified appointments per week while deepening relationships with current clients.
Who You Are
You have 3+ years of experience in sales, account management, or business development.
You're passionate about growing business - both from new prospects and within existing accounts.
You're confident on the phone, comfortable with outreach, and skilled at uncovering client needs.
You're motivated by results and enjoy hitting (and exceeding) goals.
You're organized, tech-savvy, and fluent with Outlook, Salesforce, Teams, and LinkedIn.
You can work on-site at our Westerville office.
What's In It for You
Base Salary: $40,000-45,000 /year + commission and structured bonuses ($20,000 - $25,000/year).
Clear growth path into senior sales and account leadership roles.
Comprehensive training and ongoing professional development.
Access to a strong in-house lead program (McGraw-Hill).
Health and Dental benefits for full-time employees.
About Multivista
Multivista, part of Hexagon, is the global leader in full-service visual construction documentation - with more than 4 billion square feet captured across $400 billion in construction projects. Our cutting-edge platform links inspection-grade photos and videos directly to architectural plans, giving clients unmatched project visibility and confidence.
Join us and be part of a team that's redefining how the construction industry sees progress.