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Become An Express Clerk

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Working As An Express Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does An Express Clerk Do At Hy-Vee Food Stores

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Reviews orders for the day.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
* Reviews the status and appearance of the food for freshness.
* Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
* Anticipates future needs for the department.
* Prepares, finishes, and replenishes product.
* Pulls product from cooler/freezer to prepare.
* Checks in product, puts product away, and may review invoices.
* Runs the department registers and receives payment, makes change, etc., where applicable.
* Removes trash in a timely way.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Secondary Duties and Responsibilities:
* Washes dishes as necessary.
* Orders product and supplies as necessary.
* Prices products for customers as necessary.
* Delivers orders as needed.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required

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How To Become An Express Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Express Clerk jobs

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Express Clerk Typical Career Paths

Express Clerk Demographics

Gender

  • Female

    54.1%
  • Male

    44.6%
  • Unknown

    1.4%

Ethnicity

  • White

    85.6%
  • Hispanic or Latino

    7.2%
  • Asian

    5.2%
  • Unknown

    1.8%
  • Black or African American

    0.2%
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Languages Spoken

  • Spanish

    100.0%

Express Clerk

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Express Clerk Education

Express Clerk

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Top Skills for An Express Clerk

GeneralCustomerServiceFoodPreparationEnsureCustomerSatisfactionDataEntryCustomerInteractionsCustomerPick-UpOrdersProperSanitationProceduresMultipleDepartmentsHelpfulSmilePhoneCallsEfficientUSECommunicationSkillsHighPriorityClerkIIDemoaccomplishmentspayCorrectPlaceDECDustMopDHLForeignAccounts

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Top Express Clerk Skills

  1. General Customer Service
  2. Food Preparation
  3. Ensure Customer Satisfaction
You can check out examples of real life uses of top skills on resumes here:
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Provide prompt, efficient and friendly customer service by exhibiting sincere caring and concern in all customer interactions.
  • Provided excellent customer service with a helpful smile.
  • Answer phone calls and take note of customer's orders.
  • Processed payments of foreign accounts through Assert, Adept and Ajents.

Top Express Clerk Employers

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