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Insurance jobs in Santa Clara, CA

- 25 jobs
  • Sales Associate Keyholder

    Express 4.2company rating

    Express job in Santa Clara, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Valley Fair Mall Mens Responsibilities Express is seeking a Part-Time Retail Sales Associate Keyholder to join our team. The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our retail customers and executes opening and closing procedures. Key Responsibilities Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system Performs overrides at checkout as needed Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers Follows company policies and procedures to ensure the safety of all our associates and customers Assists with product launch changes according to the company SOP Delivers on all aspects of the customer experience model Processes transactions quickly and accurately, reducing the customer's wait time Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $18.20 - $24.40 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $18.2-24.4 hourly Auto-Apply 20d ago
  • Sales Associate

    Express 4.2company rating

    Express job in Santa Clara, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Valley Fair Mall Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $29k-41k yearly est. Auto-Apply 18d ago
  • Store Manager

    Express 4.2company rating

    Express job in Pleasanton, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stoneridge Mall Responsibilities Is the Store Manager role made for you? Learn more and consider applying today. Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics. Key Responsibilities Talent - Attract, develop and retain top talent Support an environment which encourages an exceptionally high level of store morale Focus all store associates on creating an environment built on teamwork and a “one team” mentality Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent Build a succession plan for all roles Identify and nurture the growth of high performing store associates Develop and maximize the success of store associates to achieve sales potential and customer experience Attract, recruit and hire all store associates Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy Create a culture of proactive customer engagement Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc. Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve Drive loyalty and credit card acquisition through an engaged store team Create positive in-store experience through visual standards Execution - Analyze the business and execute/communicate clear action plans that optimize results. Manage all aspects of daily store operations Ensure all store associates have clarity on goals and action plans Create clear action plans that optimize results Direct workload and ensure execution of plans and strategies across the store Ensure the adherence to Company Policies and the safety of store associates and Customers Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives Ensure an effective schedule with the right associate in the right place at the right time Manage controllable expenses and ensure loss prevention and safety standards in place Essential Qualifications Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus Proven ability to increase sales and store profitability Proven ability to network, recruit, interview, train, develop and promote associates Ability to travel periodically, as needed for meetings Ability to move medium to large items weighing up to 50 pounds Preferred Qualifications (skills and abilities) Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Collaborative, respectful team member Ability to multitask and handle multiple customers and/or processes at once Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Pay Range $32.21 - $50.96 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $32.2-51 hourly Auto-Apply 18d ago
  • Sales Leader

    Express, Inc. 4.2company rating

    Express, Inc. job in Milpitas, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Great Mall Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Key Responsibilities * Assist in developing and motivating associates to maximize sales potential * Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. * Partner with Store Management to provide feedback on associate performance. * Assist in training associates on store operations, product, policy, and procedures. * Execute action plans that optimize results * Execute all aspects of daily store operations. * Ensure appropriate associate coverage to create a great customer experience. * Oversee and authorize the checkout experience. * Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. * Monitor and analyzes the customer service provided by team members. * Build an effective schedule with the right associate in the right place at the right time. * Promote and support an environment focused on delivering great in-store customer experiences. * Effectively resolves customer service issues to a positive outcome. * Lead and models our customer experience model. * Display expert knowledge of product, company policies, promotions, loyalty programs. * Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 1 * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Ability to effectively communicate with customers, peers and supervisors * Demonstrated sales accountability * Demonstrated collaborative skills and ability to work well with a team. * Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $19.20 - $26.25 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $19.2-26.3 hourly Auto-Apply 5d ago
  • Store Manager

    Express, Inc. 4.2company rating

    Express, Inc. job in Pleasanton, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stoneridge Mall Responsibilities Is the Store Manager role made for you? Learn more and consider applying today. Express is seeking a Store Manager The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics. Key Responsibilities Talent - Attract, develop and retain top talent * Support an environment which encourages an exceptionally high level of store morale * Focus all store associates on creating an environment built on teamwork and a "one team" mentality * Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent * Build a succession plan for all roles * Identify and nurture the growth of high performing store associates * Develop and maximize the success of store associates to achieve sales potential and customer experience * Attract, recruit and hire all store associates Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences * Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy * Create a culture of proactive customer engagement * Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience * Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc. * Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve * Drive loyalty and credit card acquisition through an engaged store team * Create positive in-store experience through visual standards Execution - Analyze the business and execute/communicate clear action plans that optimize results. * Manage all aspects of daily store operations * Ensure all store associates have clarity on goals and action plans * Create clear action plans that optimize results * Direct workload and ensure execution of plans and strategies across the store * Ensure the adherence to Company Policies and the safety of store associates and Customers * Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store * Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives * Ensure an effective schedule with the right associate in the right place at the right time * Manage controllable expenses and ensure loss prevention and safety standards in place Essential Qualifications * Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus * Proven ability to increase sales and store profitability * Proven ability to network, recruit, interview, train, develop and promote associates * Ability to travel periodically, as needed for meetings * Ability to move medium to large items weighing up to 50 pounds Preferred Qualifications (skills and abilities) * Previous retail experience preferred * Ability to effectively communicate with customers, peers and supervisors * Demonstrated sales accountability * Collaborative, respectful team member * Ability to multitask and handle multiple customers and/or processes at once Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Pay Range $32.21 - $50.96 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $32.2-51 hourly Auto-Apply 16d ago
  • Sales Associate

    Express, Inc. 4.2company rating

    Express, Inc. job in Milpitas, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Great Mall Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities * Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. * Follow company policies and procedures to ensure the safety of all our associates and customers. * Assist with product launch changes according to company SOP. * Provide a Great Customer Experience * Deliver on all aspects of the customer experience model. * Process transactions quickly and accurately reducing the customers wait time. * Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. * Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 0-2 of relevant job experience - minimum 6 months * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Customer service skills and ability to interact with customers * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $18.20 - $23.65 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $18.2-23.7 hourly Auto-Apply 6d ago
  • Sales Associate Keyholder

    Express 4.2company rating

    Express job in Pleasanton, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stoneridge Mall Responsibilities Express is seeking a Part-Time Retail Sales Associate Keyholder to join our team. The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our retail customers and executes opening and closing procedures. Key Responsibilities Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system Performs overrides at checkout as needed Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers Follows company policies and procedures to ensure the safety of all our associates and customers Assists with product launch changes according to the company SOP Delivers on all aspects of the customer experience model Processes transactions quickly and accurately, reducing the customer's wait time Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $16.50 - $22.45 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $16.5-22.5 hourly Auto-Apply 37d ago
  • Sales Leader

    Express 4.2company rating

    Express job in Milpitas, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Great Mall Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Key Responsibilities Assist in developing and motivating associates to maximize sales potential Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execute action plans that optimize results Execute all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyzes the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolves customer service issues to a positive outcome. Lead and models our customer experience model. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 1 Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team. Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $19.20 - $26.25 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $19.2-26.3 hourly Auto-Apply 4d ago
  • Retail Sales Associate

    Express 4.2company rating

    Express job in San Jose, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before. The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We've created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts. Guideshop Name Santana Row Responsibilities and Qualifications Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop. A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before. Key Responsibilities Responsible for delivering exceptional customer experiences and maximizing personal sales results Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued Generate leads for current and future Bonobos business Consistently achieve personal sales goals Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays Essential Qualifications Have 1-3 years of sales or relevant experience Knowledge of men's fashion, fabrics, styles, and fit Preferred Qualifications (Skills and Abilities) Collaborative, work well in a team setting and driven by relationship building Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy Possess strong time management and organizational skills Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $19.00 - $28.00 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $19-28 hourly Auto-Apply 12d ago
  • Sales Leader

    Express 4.2company rating

    Express job in San Francisco, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stonestown Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Key Responsibilities Assist in developing and motivating associates to maximize sales potential Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execute action plans that optimize results Execute all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyzes the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolves customer service issues to a positive outcome. Lead and models our customer experience model. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 1 Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team. Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $20.18 - $27.55 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $20.2-27.6 hourly Auto-Apply 20d ago
  • Sales Associate

    Express, Inc. 4.2company rating

    Express, Inc. job in Pleasanton, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stoneridge Mall Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities * Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. * Follow company policies and procedures to ensure the safety of all our associates and customers. * Assist with product launch changes according to company SOP. * Provide a Great Customer Experience * Deliver on all aspects of the customer experience model. * Process transactions quickly and accurately reducing the customers wait time. * Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. * Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 0-2 of relevant job experience - minimum 6 months * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Customer service skills and ability to interact with customers * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $16.50 - $22.45 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $16.5-22.5 hourly Auto-Apply 21d ago
  • Sales Leader

    Express 4.2company rating

    Express job in Concord, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Sun Valley Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Key Responsibilities Assist in developing and motivating associates to maximize sales potential Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execute action plans that optimize results Execute all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyzes the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolves customer service issues to a positive outcome. Lead and models our customer experience model. Display expert knowledge of product, company policies, promotions, loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 1 Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Ability to effectively communicate with customers, peers and supervisors Demonstrated sales accountability Demonstrated collaborative skills and ability to work well with a team. Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $18.25 - $25.05 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $18.3-25.1 hourly Auto-Apply 6d ago
  • Sales Associate

    Express, Inc. 4.2company rating

    Express, Inc. job in Brentwood, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Streets @ Brentwood Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities * Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. * Follow company policies and procedures to ensure the safety of all our associates and customers. * Assist with product launch changes according to company SOP. * Provide a Great Customer Experience * Deliver on all aspects of the customer experience model. * Process transactions quickly and accurately reducing the customers wait time. * Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. * Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 0-2 of relevant job experience - minimum 6 months * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Customer service skills and ability to interact with customers * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $16.50 - $22.45 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $16.5-22.5 hourly Auto-Apply 14d ago
  • Sales Leader

    Express, Inc. 4.2company rating

    Express, Inc. job in Concord, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Sun Valley Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers. Key Responsibilities * Assist in developing and motivating associates to maximize sales potential * Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards. * Partner with Store Management to provide feedback on associate performance. * Assist in training associates on store operations, product, policy, and procedures. * Execute action plans that optimize results * Execute all aspects of daily store operations. * Ensure appropriate associate coverage to create a great customer experience. * Oversee and authorize the checkout experience. * Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. * Monitor and analyzes the customer service provided by team members. * Build an effective schedule with the right associate in the right place at the right time. * Promote and support an environment focused on delivering great in-store customer experiences. * Effectively resolves customer service issues to a positive outcome. * Lead and models our customer experience model. * Display expert knowledge of product, company policies, promotions, loyalty programs. * Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 1 * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Ability to effectively communicate with customers, peers and supervisors * Demonstrated sales accountability * Demonstrated collaborative skills and ability to work well with a team. * Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $18.25 - $25.05 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $18.3-25.1 hourly Auto-Apply 1d ago
  • Sales Associate

    Express 4.2company rating

    Express job in Livermore, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name San Francisco Prem Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $16.50 - $22.45 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $16.5-22.5 hourly Auto-Apply 27d ago
  • Sales Associate

    Express, Inc. 4.2company rating

    Express, Inc. job in San Francisco, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stonestown Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities * Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. * Follow company policies and procedures to ensure the safety of all our associates and customers. * Assist with product launch changes according to company SOP. * Provide a Great Customer Experience * Deliver on all aspects of the customer experience model. * Process transactions quickly and accurately reducing the customers wait time. * Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. * Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 0-2 of relevant job experience - minimum 6 months * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Customer service skills and ability to interact with customers * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $19.18 - $24.95 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $19.2-25 hourly Auto-Apply 7d ago
  • Retail Sales Leader

    Express 4.2company rating

    Express job in San Jose, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Bonobos We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before. The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We've created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts. Guideshop Name Santana Row Responsibilities and Qualifications Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop. A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before. Key Responsibilities Deliver an exceptional customer experience and maximize personal sales results Coach Guides during scheduled shifts to provide an exceptional customer experience Execute closing and opening Guideshop duties as assigned Act as the leader and take on management responsibilities when the Guideshop Manager is not available Support expense budget, payroll control and procedural compliance for Guideshop Required Experience & Qualifications Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience Consistently achieve personal and overall store sales goals Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays Knowledge of men's fashion, fabrics, styles and fit Preferred Qualifications (Skills and Abilities) Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued Are enthusiastic about coaching and mentoring a team and inspired to lead by example Create and ensure a cohesive work environment that inspires engagement Self-motivated and confident in your ability to network and generate leads Strong time management, organizational skills and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $25.00 - $35.00 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $25-35 hourly Auto-Apply 12d ago
  • Sales Associate

    Express 4.2company rating

    Express job in San Francisco, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Stonestown Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $19.18 - $24.95 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $19.2-25 hourly Auto-Apply 10d ago
  • Sales Associate

    Express, Inc. 4.2company rating

    Express, Inc. job in Concord, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Sun Valley Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities * Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. * Follow company policies and procedures to ensure the safety of all our associates and customers. * Assist with product launch changes according to company SOP. * Provide a Great Customer Experience * Deliver on all aspects of the customer experience model. * Process transactions quickly and accurately reducing the customers wait time. * Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. * Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. * Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience: 0-2 of relevant job experience - minimum 6 months * Proficient in use of technology (iPad, registers) * Meets defined availability criteria, including nights, weekends and non-business hours * Meets physical requirements Critical Skills & Attributes * Previous retail experience preferred * Customer service skills and ability to interact with customers * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $16.50 - $22.45 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $16.5-22.5 hourly Auto-Apply 1d ago
  • Sales Associate

    Express 4.2company rating

    Express job in Concord, CA

    About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Sun Valley Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a Great Customer Experience Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $16.50 - $22.45 per hour Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $16.5-22.5 hourly Auto-Apply 6d ago

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