Express Oil Change & Tire Engineers jobs in Buford, GA - 116 jobs
Automotive Service Manager
Express Oil Change & Tire Engineers 4.1
Express Oil Change & Tire Engineers job in Atlanta, GA
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities include (but are not limited to):
Specific duties for this customer service role include, but are not limited to:
Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Coaching personnel on enforcing wheel torqueing process
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years' experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$35k-50k yearly est. 60d+ ago
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Management Training Program
Express Oil Change 4.1
Express Oil Change job in Lawrenceville, GA
Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
* Consistently creating results for customers, teammates and the company
* Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
* Scheduling service appointments and answering questions in person and on the telephone
* Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
* Providing the customer with a positive experience
* Ensuring our company's high level of expectations are met, maintained, and exceeded
* Involvement in every aspect of the store operation
* Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
* Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
* High level of motivation with hands-on management skills
* Top-notch customer service skills with a desire to build long term trust and relationships with our customers
* Effective communication and interpersonal skills
* Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
* Prolonged periods of standing, stooping, and bending
* At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
* Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$34k-44k yearly est. 60d+ ago
PT Automotive Customer Service Advisor - 1568
Jiffy Lube 4.0
Stockbridge, GA job
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-32k yearly est. 2d ago
Technician B Key Holder - FT 2000
Grease Monkey International 4.0
Cumming, GA job
We're looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you'll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.
Responsibilities
Unlock and secure the location at the beginning and end of shifts
In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe
Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
Assist in leading the team during daily operations and ensuring workflow efficiency
Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
Maintain inventory of supplies and report needs to Center Manager
Uphold health, safety, and cleanliness standards in the service bays and customer areas
Provide outstanding customer service and resolve basic issues or complaints
Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
Train and mentor new employees
Ensure compliance with company policies and procedures
Requirements
Prior experience in a service or retail environment; automotive experience is a plus
Strong work ethic, dependability, high integrity and attention to detail
Basic mechanical aptitude or willingness to learn
Ability to manage time and multitask in a fast-paced setting
Excellent communication and customer service skills
Availability to work flexible hours, including weekends
Must pass company background check
Must be at least 18 years old with a valid driver's license
$34k-41k yearly est. 3d ago
Regional Fleet Sales Account Manager- Atlanta
Grease Monkey International 4.0
Atlanta, GA job
This position is responsible for leading the sales activation efforts within the Fleet segment of the assigned region. The primary objectives for this position are to strategically grow the Local Fleet segment through new account acquisition, maintenance of existing fleet accounts to maximize sales and profits, monitor the service level execution, and assist any issue resolution. This position will work with all the stores in the assigned territory to implement the strategy of the FullSpeed offering to Local Fleet Accounts. This position will help create and facilitate necessary training programs for the retail and franchise groups to position FullSpeed as the service provider of choice among Local Fleet Accounts. This position will work closely with the store and operational leadership teams to ensure successful customer relationships, growth, and implementation. This position is in Atlanta, Georgia.
Primary Responsibilities
Meets or exceeds FullSpeed Automotive's performance standards for quality and speed of service to our customers
Successfully execute and lead the activation strategy to grow Fleet sales
Effective administration and management of Local Fleet Account programs and initiatives
Actively prospecting and identifying new potential fleet customers within the assigned territory
Successful maintenance of strong customer relationships with accounts
Communication of business issues / trends with both customers and operational management
Sales Budget and Expense Management
Must be able to represent FullSpeed at trade shows, conventions, promotional and customer sponsored events
Will work closely with stores, operational leadership, and franchise owners on customer performance
Follow all safety practices as outlined in policy and procedures
Ability to develop and facilitate retail or franchise training for Local Fleet Account sales growth, transactional execution, and customer service
Partner with internal business partners to develop action plans to maximum revenue realization.
Collaborate with internal Business Partners to monitor performance and identify business opportunities and best practices
Partner with Retail or Franchise management teams to ensure customers are served at the highest level possible; ensuring customer concerns are identified and addressed internally, facilitate any system or process revisions based on feedback from customer needs
Other duties as assigned
Education & Experience
Education:
Minimum of an Associate's Degree or comparable experience
Bachelor's Degree in Business, Management or a related field of study is preferred
Experience:
8 + years' experience with similar employer/ industry
5 + years' experience in an outside sales role
Motivation for successful sales and profit results toward departmental and corporate goals
A proven history of successful sales expertise and growth
Demonstrated ability to drive sales growth through operational partners
Strong analytical ability, logic and mathematical skills to identify sales trends
Strategic Account development and maintenance
Ability to grow revenues through territory expansion
Must have prior multi-site/ multi-state responsibilities in a sales capacity
Extensive data analysis experience related to customer relationship management
Excellent verbal and written communication skills with ability to communicate up and down the organization
Excellent relationship-building skills to effectively influence key decision makers
Previous experience in a fast-paced environment requiring strict organization, efficiency, and attention to detail
Proficient in financial analysis
Proficient in preparing and managing financial budgets
Knowledge of best practices for fleet customer experience management and the customer lifecycle
Experience working with a CRM tool for customer management
Required Technical skills: Operational Systems, Microsoft Office
Exceptional customer service ability and a high level of professional integrity
Ability and willingness to work a flexible schedule, including weekends
Ability to travel 50 % of the time or greater
Salary: $90,000 a year
Qualifications
Education & Experience
Education:
Minimum of an Associate's Degree or comparable experience
Bachelor's Degree in Business, Management or a related field of study is preferred
Experience:
8 + years' experience with similar employer/ industry
5 + years' experience in an outside sales role
Motivation for successful sales and profit results toward departmental and corporate goals
A proven history of successful sales expertise and growth
Demonstrated ability to drive sales growth through operational partners
Strong analytical ability, logic and mathematical skills to identify sales trends
Strategic Account development and maintenance
Ability to grow revenues through territory expansion
Must have prior multi-site/ multi-state responsibilities in a sales capacity
Extensive data analysis experience related to customer relationship management
Excellent verbal and written communication skills with ability to communicate up and down the organization
Excellent relationship-building skills to effectively influence key decision makers
Previous experience in a fast-paced environment requiring strict organization, efficiency, and attention to detail
Proficient in financial analysis
Proficient in preparing and managing financial budgets
Knowledge of best practices for fleet customer experience management and the customer lifecycle
Experience working with a CRM tool for customer management
Required Technical skills: Operational Systems, Microsoft Office
Exceptional customer service ability and a high level of professional integrity
Ability and willingness to work a flexible schedule, including weekends
Ability to travel 50 % of the time or greater
$90k yearly 3d ago
Licensed Motor Vehicle Inspector - 2111
Jiffy Lube 4.0
Bogart, GA job
Ready to get your automotive career moving? At Premium Velocity Auto/ Jiffy Lube (PVA), your State Motor Vehicle Inspector's License will make your career and earning potential limitless!
We are seeking a Licensed State Motor Vehicle Inspector/Lube Technician to examine our customer's vehicles to guarantee they are fully operational and meet all established requirements by the state DMV. As a State Motor Vehicle Inspector, you will work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid State Inspector License and valid Driver's License are required!
See full job description Below!
Job Summary:
The State Motor Vehicle Inspector for PVA (Jiffy Lube) is responsible for examining the customer's vehicle to ensure it is fully operational and meets all established requirements by the state DMV. You will also ensure that our customers are confident in the safety of their vehicle by evaluating the customers' needs and performing services as a Lube Technician.
Job Responsibilities:
Perform multi-point Inspection of automotive vehicles to ensure compliance to emission standards and governmental regulations and maintain detailed records of vehicles inspected.
Communicate whether vehicle passed or failed the inspection and suggest improvements to vehicle that fails, as well as advise service consultant/technicians of additional work.
Test vehicle for wear-and-tear damage, check for damaged headlights, leaks, and faulty blinkers. Check for improper adjustments or alignments and for any illegal equipment installed on vehicle.
Inspect and assess the condition of all the vehicle's essential mechanical systems and components as well as check accessories, air lines and electrical circuits.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Inspections should be done in a professional and efficient manner while maintaining a safe, clean, and organized work area.
Requirements:
Must possess a valid license as a State Vehicle Inspector.
Must possess a valid Driver's License.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Attention to detail and accurate record keeping.
Some knowledge in automotive repair and maintenance.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$22k-30k yearly est. 2d ago
Center Manager in Training 1023
Grease Monkey International 4.0
Kennesaw, GA job
Summary/objective:
The Center Manager is responsible for overseeing a FullSpeed Automotive retail facility to ensure it delivers the highest operational standards and excellent customer experiences. They demonstrate a high commitment to creating an environment of accountability, driving sales, controlling costs, and managing profitability. They ensure that the center is properly staffed, teammates are trained and technically proficient, and that all certifications are up to date while maintaining workplace safety and maintenance standards.
Upon receiving an offer from us, you will initially be a
Center Manager in Training
while completing our comprehensive leadership training program exclusively for FullSpeed Automotive Managers.
Once training is complete, you take the driver's seat, and your title becomes
Center Manager.
You are then eligible to earn a partial bonus for the following 2 (two) periods (business months) and then eligible to earn a full bonus beginning the third period and beyond.
Your salary/benefits are not impacted during training. All training is in-person and on-site, so you can learn to impact store results directly and be ready to enjoy immediate success in your new role!
Essential Functions:
Enforce company safety standards, environmental, and employment laws in accordance with local and national governance.
Operate with integrity & professionalism.
Lead and manage all aspects of store operation to the highest standards of quality and profitability following all standard operating procedures.
Schedule teammates to meet guests' demands and ensure the store is open and closed per company guidelines.
Minimize customer claims by ensuring that all shop employees follow the FSA Way service process.
Engage customers, build relationships with loyal customers, and expand the customer base to increase number and frequency of guest visits
Attract and manage local fleet business
Meet or exceed sales goals by completing vehicle health checks and service reviews for every customer.
Control shop costs including parts/equipment, operational expenses, and labor.
Build and lead a team of engaged, service-oriented technicians, including hiring the right people, building the necessary skills, motivating, and inspiring employees.
Train continually and foster a strong customer service mentality and team environment.
Demonstrate leadership in all aspects of employee relations, performance feedback, disciplinary accountability, complaint management, and retention.
Maintain the building and surrounding area to create an inviting, welcoming environment.
Oversee service bay management.
Oversee inventory management, ordering, and stocking.
Ensure optimal POS system maintenance.
Maintain equipment to maximize shop potential and guest satisfaction.
Competencies:
Pit Crew Certified (internal candidates)
Business acumen
Understanding of the basics of P&L management
Ability to deliver an exceptional customer experience
Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
Always operate and manage with integrity and professionalism
Ability to provide outstanding leadership in a fast-paced service environment.
Ability to motivate and inspire a high-performance team.
Able and willing to adapt to the constantly changing demands of the automotive service industry.
Ability to positively impact the business
Participate in the effort to build strong center awareness and community connections.
Develop business opportunities within the local market with an ownership mentality.
Supervisory responsibilities:
Build and lead a team of service-oriented technicians - Hire the right people, build skills, motivate, and energize, train continually, foster a strong service mentality and team environment.
Compose weekly schedules and ensure adequate staffing while limiting overtime.
Enforce the organization's policies, including safety practices.
Maintain a fair and respectful work environment.
Physical Demands /Work Environment:
The Center Manager is regularly required to stand; walk, talk, hear and interact with employees and customers.
This position must frequently lift and/or move up to 40 pounds
The noise level in the work environment can be very loud.
Subject to high stress.
Must maintain a continuous strong store presence, including weekends, non-traditional workday hours.
Disclaimer:
The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
Qualifications
Required experience:
Management experience in a retail automotive environment is required.
Service and operations background in the automotive industry.
Required education:
High school diploma or GED required
$34k-56k yearly est. 3d ago
Service Technician-2175
Jiffy Lube 4.0
Lawrenceville, GA job
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and teamwork ability to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Service Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. This role does not require automotive experience, but customer service/sales experience are preferred.
Benefits
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, employer funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited, but not required.
See Full Job Description Below!
Job Summary:
The Service Technician for PVA (Jiffy Lube) is a Lube Technician that ensures our customers are confident in the safety of their vehicle by evaluating the customers' needs and performing services as required. The Service Technician may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in house for all roles.
Job Responsibilities:
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Work efficiently to service the customers in a timely fashion, prioritizing safety always.
Vacuum and sanitize interior of vehicle and clean windshield when vehicle enters.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires following J Team Service Standards (JTSS).
Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
Perform multi-point Inspection of automotive vehicles to ensure compliance to emission standards and governmental regulations and maintain detailed records of vehicles inspected as needed.
Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Keep customer, inventory, and service records and participate in inventory stocking.
Perform housekeeping/minor building maintenance.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Dedication to following safety policies and procedures.
Ability to work well in a team environment.
Ability to perform the responsibilities of the job.
Willingness to undergo on the job training and a growth mindset.
Ability to stand for an extended period of time.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
All levels of automotive service and repair experience considered.
Valid Driver's License strongly preferred.
State Motor Vehicle Inspector License preferred.
Proven face-to-face customer service or sales experience preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
A teamwork mentality.
Ability to perform the responsibilities of the job.
Able to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Paid Time Off*
401(k) Match
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 2d ago
Automotive Store Manager
Midas White 4.1
Lawrenceville, GA job
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned manager with an Management spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.
Responsibilities
As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Recruit, hire, train, motivate, evaluate, schedule and coach employees
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
Oversee all sales, accounting and clerical functions from Service Advisors
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Responsible for any inventory losses
Overall cleanliness and organization of the facility, including environmental compliance
Employee's payroll; record keeping of hours and scheduling
Updating and submitting daily sales reports to Corporate
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Strong POS computer and Internet skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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$29k-52k yearly est. Auto-Apply 60d+ ago
Service Writer
Midas 4.1
Atlanta, GA job
Auto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include:
5-day work week; Family Friendly hours for our Team
No Sundays and everyone is on a 5 Day work week.
Paid Holidays
Paid Time Off after 6 Months
Health, Dental, Vision, Prescription & Life Insurance
401K with Matching Funds (Dollar to Dollar match)
Advancement Opportunities
Employee tool purchase program
Great Weekly Pay
We cover uniform expenses.
We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team! Compensation: $40,000.00 - $65,000.00 per year
Auto Systems Centers (Midas) is an Employee owned company (ESOP) and is also the world's largest Midas Franchisee in the Midas chain.
Our company culture is all about taking care of our Teams (People) so that they can take care of our customers (Take Care of People and People will take care of you).
Our Goal is to make every Team Member feel "Valued" and carry out their "Purpose" each and every day.
Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do.
Midas has a rich history and an iconic name in the automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge.
We are all about "TEAM”
$40k-65k yearly Auto-Apply 60d+ ago
Automotive Technician
Express Oil Change 4.1
Express Oil Change job in Gainesville, GA
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of.
Primary Responsibilities include (but are not limited to):
* Application of in-depth automotive repair knowledge
* Providing service of the highest quality to our customers
* Performs skilled mechanical work while analyzing and diagnosing problems
* Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles
* Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology
* Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
* Adhere to all company policies, procedures, and safety standards
* Maintain a safe, clean, and organized work area
Qualifications
We are looking for:
* A minimum of 2 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity
* ASE Certification preferred, but not required
* Must have Technician Tools
* Valid driver's license
* Ability to operate and drive vehicles
* Ability to pass a pre-employment background screen
* Effective communication and interpersonal skills
* Top-notch customer service skills with a desire to build long term trust and relationships with our customers
* Willingness to work Saturdays
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
* Prolonged periods of standing, stooping, and bending
* At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
* Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$30k-42k yearly est. 60d+ ago
Licensed Motor Vehicle Inspector-2175
Jiffy Lube 4.0
Lawrenceville, GA job
Ready to get your automotive career moving? At Premium Velocity Auto/ Jiffy Lube (PVA), your State Motor Vehicle Inspector's License will make your career and earning potential limitless!
We are seeking a Licensed State Motor Vehicle Inspector/Lube Technician to examine our customer's vehicles to guarantee they are fully operational and meet all established requirements by the state DMV. As a State Motor Vehicle Inspector, you will work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid State Inspector License and valid Driver's License are required!
See full job description Below!
Job Summary:
The State Motor Vehicle Inspector for PVA (Jiffy Lube) is responsible for examining the customer's vehicle to ensure it is fully operational and meets all established requirements by the state DMV. You will also ensure that our customers are confident in the safety of their vehicle by evaluating the customers' needs and performing services as a Lube Technician.
Job Responsibilities:
Perform multi-point Inspection of automotive vehicles to ensure compliance to emission standards and governmental regulations and maintain detailed records of vehicles inspected.
Communicate whether vehicle passed or failed the inspection and suggest improvements to vehicle that fails, as well as advise service consultant/technicians of additional work.
Test vehicle for wear-and-tear damage, check for damaged headlights, leaks, and faulty blinkers. Check for improper adjustments or alignments and for any illegal equipment installed on vehicle.
Inspect and assess the condition of all the vehicle's essential mechanical systems and components as well as check accessories, air lines and electrical circuits.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Inspections should be done in a professional and efficient manner while maintaining a safe, clean, and organized work area.
Requirements:
Must possess a valid license as a State Vehicle Inspector.
Must possess a valid Driver's License.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Attention to detail and accurate record keeping.
Some knowledge in automotive repair and maintenance.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$22k-30k yearly est. 2d ago
Management Training Program
Express Oil Change & Tire Engineers 4.1
Express Oil Change & Tire Engineers job in Lawrenceville, GA
Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$34k-44k yearly est. 60d+ ago
Assistant Manager - FT 1030
Grease Monkey International 4.0
Marietta, GA job
Summary/Objective:
The Assistant Manager is responsible for assisting senior leadership in a FullSpeed Automotive facility to ensure it delivers the highest operational standards and offers excellent customer experience.
The Assistant Manager aids in ensuring customer service expectations are met, meeting sales goals, controlling costs, and managing profitability. They also ensure that the Center team members are trained and technically proficient, while maintaining workplace safety, maintenance standards and assistance in building a culture of teamwork and customer service.
Duties and Responsibilities
Preferably at least 1 full year in Automotive Retail Leadership and in leading and training people.
Engage customers by building relationships that make them feel like guests in our location.
Attract and manage local fleet businesses, while taking care of our local customers.
Meet or exceed sales goals daily by completing accurate vehicle health checks and using FSA tool systems provided for every customer.
Ability to complete computerized work schedules, performance plans, opening and closing procedures with ease
Assist in overseeing daily operations, service bay organization, store readiness and inventory management.
Acts a go getter by delivering results but always wanting to do more for the customer and your team.
Proficient in technology and capable of using our computer systems.
Pit Crew Certified (internal candidates)
Excellent communication skills that are professional and respectful to meet the needs of customer and team members interactions
Strong logical thinking, business acumen skill set and mathematical common sense.
Ability to deliver exceptional customer experience with honesty, humility and integrity.
Ability to adapt to the constantly changing demands of the automotive service industry, flexibility to meet the customers' needs.
Implement and maintain safety protocols to ensure a secure and hazard-free workplace, including compliance with OSHA standards and conducting regular safety inspections. Safety is not just a priority; it is a part of our foundational success.
Assists in monitoring and enforcement of all security measures to protect company assets, customer vehicles, and the overall facility.
Ensure company safety, environmental, and employment standards in accordance with local and national governance.
Why join us?
Medical, Dental and Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
Paid time off
401(k) (with employer match)
Bonus Plan
Employee Discount Program
Growth Opportunities
Disclaimer:
The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
Qualifications
Job Qualifications
Driver's License
Successful results of a background check
Must be able to lift over 40(forty) pounds on a regular basis
Must be able to bend over, reach up or down and stand for many hours at a time.
State inspector or emissions certifications for your State is a plus.
Ability to work mechanical jobs as assigned is highly preferred
$31k-49k yearly est. 3d ago
PT Automotive Customer Service Advisor - 2111
Jiffy Lube 4.0
Bogart, GA job
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-32k yearly est. 2d ago
Automotive Service Manager
Express Oil Change & Tire Engineers 4.1
Express Oil Change & Tire Engineers job in Atlanta, GA
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities include (but are not limited to):
Specific duties for this customer service role include, but are not limited to:
Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Coaching personnel on enforcing wheel torqueing process
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years' experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$35k-50k yearly est. 2d ago
Service Technician-2111
Jiffy Lube 4.0
Bogart, GA job
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and teamwork ability to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Service Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. This role does not require automotive experience, but customer service/sales experience are preferred.
Benefits
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, employer funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited, but not required.
See Full Job Description Below!
Job Summary:
The Service Technician for PVA (Jiffy Lube) is a Lube Technician that ensures our customers are confident in the safety of their vehicle by evaluating the customers' needs and performing services as required. The Service Technician may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in house for all roles.
Job Responsibilities:
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Work efficiently to service the customers in a timely fashion, prioritizing safety always.
Vacuum and sanitize interior of vehicle and clean windshield when vehicle enters.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires following J Team Service Standards (JTSS).
Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
Perform multi-point Inspection of automotive vehicles to ensure compliance to emission standards and governmental regulations and maintain detailed records of vehicles inspected as needed.
Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Keep customer, inventory, and service records and participate in inventory stocking.
Perform housekeeping/minor building maintenance.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Dedication to following safety policies and procedures.
Ability to work well in a team environment.
Ability to perform the responsibilities of the job.
Willingness to undergo on the job training and a growth mindset.
Ability to stand for an extended period of time.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
All levels of automotive service and repair experience considered.
Valid Driver's License strongly preferred.
State Motor Vehicle Inspector License preferred.
Proven face-to-face customer service or sales experience preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
A teamwork mentality.
Ability to perform the responsibilities of the job.
Able to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Paid Time Off*
401(k) Match
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 2d ago
Automotive Center Manager
Grease Monkey Jonesboro 4.0
Jonesboro, GA job
Benefits:
Bonus based on performance
Free uniforms
Paid time off
Training & development
Company OverviewFounded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.Position OverviewThe Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities:
Customer Relations
Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Write and mail customer thank you notes
Solicit fleet accounts
Plan and execute local center marketing functions
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Compensation: $40,000.00 - $50,000.00 per year
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.
$40k-50k yearly Auto-Apply 60d+ ago
Automotive Technician
Express Oil Change 4.1
Express Oil Change job in Acworth, GA
Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Job Description
The Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of.
Primary Responsibilities include (but are not limited to):
* Application of in-depth automotive repair knowledge
* Providing service of the highest quality to our customers
* Performs skilled mechanical work while analyzing and diagnosing problems
* Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles
* Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology
* Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
* Adhere to all company policies, procedures, and safety standards
* Maintain a safe, clean, and organized work area
Qualifications
We are looking for:
* A minimum of 2 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity
* ASE Certification preferred, but not required
* Must have Technician Tools
* Valid driver's license
* Ability to operate and drive vehicles
* Ability to pass a pre-employment drug test and background screen
* Effective communication and interpersonal skills
* Top-notch customer service skills with a desire to build long term trust and relationships with our customers
* Willingness to work Saturdays
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
* Prolonged periods of standing, stooping, and bending
* At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
* Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$30k-42k yearly est. 60d+ ago
Management Training Program
Express Oil Change & Tire Engineers 4.1
Express Oil Change & Tire Engineers job in Decatur, GA
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
$34k-44k yearly est. 60d+ ago
Learn more about Express Oil Change & Tire Engineers jobs