Express Oil Change & Tire Engineers jobs in Charlotte, NC

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today. Responsibilities include (but are not limited to): Consistently creating results for customers, teammates and the company Responsible for ensuring the customers are greeted courteously and receive a high level of customer service Scheduling service appointments and answering questions in person and on the telephone Consulting customers on their service needs and keeping customers updated on the progress of their vehicles Providing the customer with a positive experience Ensuring our company's high level of expectations are met, maintained, and exceeded Involvement in every aspect of the store operation Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers Ability to step in when necessary to take on additional duties Qualifications We are looking for: High level of motivation with hands-on management skills Top-notch customer service skills with a desire to build long term trust and relationships with our customers Effective communication and interpersonal skills Automotive experience helpful but not required Additional Information All your information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. The center manager is required to perform assistant manager duties and below Responsibilities: Customer Relations Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure. Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Remind departing customers to submit feedback about their visit. Thank all departing customers and remind them to return. Resolve customer complaints and damage claims. Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include: Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use Prepare payroll each pay period Maintain accurate and complete employee files Center Operations Ensure proper execution of all activities in the service bays Print and monitor daily, weekly, and monthly sales and inventory reports Monitor cash register functions and credit card handling Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Perform daily close-out procedure Prepare weekly and monthly paperwork Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts Ensure cleanliness and appeal of entire site Maintain safe working environment Maintain physical plant, tools, equipment, inventory, supplies, and personal property Other Duties and Responsibilities Write and mail customer thank you notes Solicit fleet accounts Plan and execute local center marketing functions Participate in community activities Maintain required postings and records (OSHA, MSDS, federal, state, and local) Qualifications Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills Basic literacy (ready, writing, math skills); Verbal communication skills Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools Previous experience managing a retail automotive center or equivalent related business required Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Dental insurance Employee discounts Paid time off We are looking for self-motivated Individuals who are Mechanically inclined. The ideal candidate is a C-level Technician who has mastered the basics such as Tire, Brakes, and Tune-ups. They are fully available and are willing to do additional tasks such as holding a sign at the road, taking out the trash, and being a solid team player. If you feel you fit the description, please apply. This is an immediate hire position. The pay ranges based on your experience and hours are based on business needs.

Benefits: Company parties Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance A Plus Automotive Multi- Unit Manager Charlotte, NC Area Multi-Unit Manager to be our frontline team captain by managing multiple SpeeDee/Grease Monkey's quick lube/ automotive repair service centers. Are you passionate about cars and the automotive industry? Are you ready to advance your career with a rapidly growing company where you can have fun, WOW customers, and break new records? If so, read on! We offer our Automotive Quick Lube & Repair Multi-Unit Managers competitive pay and several bonus platforms with potential to be a high earner base upon your market performance. Our benefits include paid vacation earned starting day one- Up to two weeks, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, performance and longevity bonus platforms, and employee oil changes and discounts. If you're serious about a future in leadership, apply for this management position today! About A Plus Automotive A Plus Automotive Started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers expectations. We are dedicated to expanding and moving constantly on to new and different daily challenges. A Plus wants to make sure every car we service is Done Fast , Done Right! Everything at A Plus is a team effort. We know that without our employees we wouldn't be able to grow, improve, or create lifelong customers. We encourage each and every employee to grow to new heights, to be the best they can be at work but also in life. We are always looking for teammates that want to make an impact and make a difference in a company. Have you built an established reputation as a top performer? Do you have unwavering integrity? Are you a strong leader who can motivate others? Do you know how to effectively manage your time and delegate tasks? Are you a customer service rock star? Will others follow your lead? If so, you may be perfect for this position and to oversee our quick lube, automotive repair service centers. Responsibilities District managers will ensure all locations open on time remain open until scheduled to close and staffed appropriately for the business expected to include key positions are filled for example All N.C. locations are required to have an inspector at all times. Dm's will collect and review KPI'S on an ongoing daily basis to include mid day 1pm results to confirm we are pacing to hit goals or changes are made to improve and control labor if needed. Daily recap, Dm's must send a brief daily recap email at the conclusion of the day to communicate ongoing challenges they helped overcome, opportunities they worked with the leadership team to create action plans to improve and wins they celebrated at the location they worked at on this day. Agenda for the following week sent no later than Saturday 7pm to RM DM'S MUST BE THE CHEERLEADERS FOR THEIR TEAMS AND KEEP A HIGH LEVEL OF POSITIVITY AND MOTIVATION AT ALL TIMES. Hold your team accountable - performance management works both ways ataboys when things go well and verbal/written conversations when we miss the mark. Not so soft people walk over you, not so hard no one wants to not work for you. Deal with claims, warranties, customer complaints that exceed $100 or your store leadership's abilities. PAF'S or Personal Action Forms for any and all employee changes, termination, transfers, vacation, payroll deductions, pay changes, etc.. Grow the business, increase customer count sign up new and maintain current fleet accounts Hire for your market, conduct interviews, recruit, always looking to get better. Manage social media customer feedback, google reviews good and bad should be called and action taken if required. Payroll verification for accuracy every Thursday. Confirm breaks are cut, times are correct, mis-punches are corrected, new hires are added and that your team gets paid correctly. Verify and place or approve all orders staying within the budgets and not running out of product. Respond to all emails especially closing emails from your teams with detail, professionalism and positivity. Always having bench strength and ensuring cross training so that when positions become open you can fill them quickly. Handling and planning for turnover, especially management professionally. Get behind company incentives, initiatives and contests to motivate your team and send frequent emails, text, conference calls or zoom meetings encouraging your team to compete, have fun and win. All admin needs to be completed by Monday 8am no later. This especially applies to payroll, bonuses, new hire packets, PAFS because failure to do so could result in someone's check being incorrect. This can cause lots of unnecessary stress for multiple people accords the organization and lead to poor employee morale. Expectations Work 5 days 50-HRS in stores but engaged and available when needed. To be a true leader and build a team that enjoys, takes pride in their work Increase sales, control cost and ensure profitability Teach and train, coach and motivate help your teams bonus Give good direction and delegate to the correct team member, follow up to ensure task are completed correctly and on time. Performance management Ensure customer and employee experience is great! Will need to work a couple Saturdays a month. Strengths needed for a position Leadership skills, conflict resolution skills and listening to learn Self Motivated to work with little to no supervision Accepting of responsibility for all things and people in your charge Communication and computer skills excel, word, email, text, zoom Primary focus should be Making sure each employee and customer has a great experience Recruiting, Staffing the business for growth while controlling cost to ensure profitability Teach , train and enforce strict adherence to Process and procedure preventing damage claims and customer complaints. Then resolving any that we do have. Delivering on KPI'S to include sales, customer count, payroll cost and profitability. Employee and customer safety to include workers comp or shop liability Secondary focus should be Facility and equipment repairs and maintenance Curb appeal Recruiting Fleet account management Online training completion When the job is done well the positive impacts are For Company Profitability and continued growth of new locations Reduced turnover, longer tenured staff especially at key positions Increased customer counts For Teammates Promotion opportunities Performance based pay rate increases Bonuses Job security For Customers Better and more consistent service that exceeds their expectations Trust that A-Plus automotive will Always do the right thing When the job is not done well the negative impacts are For Company Lost business, decreasing customer counts, less profitable, less growth Employee turnover and poor morale For Teammates Less opportunities for growth and less opportunities for compensation increases Less enjoyable place to work For Customers Less trust in our ability to deliver on the service they paid for Extended service times and less familiarity with our staff Compensation: $90,000.00 per year Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures. Primary Responsibilities include (but are not limited to): * Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions * Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments * Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards * Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc. * Evaluating performance and productivity of all service department personnel * Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed * Ensuring store safety, including the use of and maintenance of safety equipment * Ensuring equipment/hardware layout and positioning within the service department * Supervising shop area, equipment and teammates for compliance with company safety procedure * Coaching personnel on enforcing wheel torqueing process * Ensures that proper inspections are being conducted Qualifications We are looking for: * Outstanding leadership and store management skills * Ability to work in a fast-paced work environment * Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency * Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Manager role * Proven track record of exceeding business objectives * Ability to work efficiently both individually and as part of a team * Solid knowledge of basic OSHA laws and MSDS Compliance Additional Information All your information will be kept confidential according to EEO guidelines. Physical Requirements: * Prolonged periods of standing, stooping, and bending * At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects * Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Lead Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of. Primary Responsibilities include (but are not limited to): * Application of in-depth automotive repair knowledge * Providing service of the highest quality to our customers * Performs skilled mechanical work while analyzing and diagnosing problems * Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles * Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology * Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers * Adhere to all company policies, procedures, and safety standards * Maintain a safe, clean, and organized work area Qualifications We are looking for: * A minimum of 4 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity * ASE Certification preferred, but not required * Must have Technician Tools * Valid driver's license * Ability to operate and drive vehicles * Ability to pass a pre-employment drug test and background screen * Effective communication and interpersonal skills * Top-notch customer service skills with a desire to build long term trust and relationships with our customers * Willingness to work Saturdays Additional Information All information will be kept confidential according to EEO guidelines. Physical Requirements: * Prolonged periods of standing, stooping, and bending * At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects * Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company OverviewFounded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.Position OverviewThe Assistant Manager is responsible for performing all Center Manager function in the Manager's absence and generally acting as “second-in-command” at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities Customer Relations Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure. Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Remind departing customers to submit feedback about their visit. Thank all departing customers and remind them to return. Resolve customer complaints and damage claims. Employee Supervision and Management The center manager is responsible for the direct supervision of all employees of the center. Duties include: Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Schedule employees for effective center coverage and efficient use of labor; Ensure accurate time-clock use Prepare payroll each pay period Maintain accurate and complete employee files Center Operations Ensure proper execution of all activities in the service bays Print and monitor daily, weekly, and monthly sales and inventory reports Monitor cash register functions and credit card handling Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Perform daily close-out procedure Prepare weekly and monthly paperwork Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts Ensure cleanliness and appeal of entire site Maintain safe working environment Maintain physical plant, tools, equipment, inventory, supplies, and personal property Other Duties and Responsibilities Write and mail customer thank you notes Solicit fleet accounts Plan and execute local center marketing functions Participate in community activities Maintain required postings and records (OSHA, MSDS, federal, state, and local) Qualifications Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills Basic literacy (ready, writing, math skills); Verbal communication skills Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools Previous experience managing a retail automotive center or equivalent related business required Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today. Responsibilities include (but are not limited to): Consistently creating results for customers, teammates and the company Responsible for ensuring the customers are greeted courteously and receive a high level of customer service Scheduling service appointments and answering questions in person and on the telephone Consulting customers on their service needs and keeping customers updated on the progress of their vehicles Providing the customer with a positive experience Ensuring our company's high level of expectations are met, maintained, and exceeded Involvement in every aspect of the store operation Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers Ability to step in when necessary to take on additional duties Qualifications We are looking for: High level of motivation with hands-on management skills Top-notch customer service skills with a desire to build long term trust and relationships with our customers Effective communication and interpersonal skills Automotive experience helpful but not required Additional Information All your information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The State Inspector is responsible for examining motor vehicles to ensure vehicles operating on state highways meet all requirements established by the state's department of motor vehicles. These inspections should be completed in a quick, yet thorough manner for customers in a professional and efficient manner. This position will adhere to and promote the Company mission while operating within the confines of the Company's core values and contributing to the success of their functional team. Primary Responsibilities include (but are not limited to): Inspect automotive vehicles to ensure compliance to emission standards and governmental regulations Inspect accessories, air lines and electrical circuits Check for damage, broken headlights, leaks and faulty blinkers Test vehicle for wear-and-tear damage Inspect and assess the condition of all of the vehicle's essential mechanical systems and components Check for improper adjustment Approve or deny vehicular inspection and issue inspection stickers Advise service consultant/technicians for additional work and suggest improvements to vehicle that fails inspection Keep records of vehicles inspected Check for illegal equipment installed on vehicle Check preventive maintenance programs Perform multi-point inspection Change oil, inspect fluid levels of power steering reservoir and transmission Inspect belts, hoses and wiper blades Check air pressure of all tires Maintain a safe, clean and organized work area Qualifications We are looking for: Current and valid license as a State Vehicle Inspector Valid driver's license Knowledge in automotive repair and maintenance Ability to read and comprehend written instructions and information Ability to pass a pre-employment drug test and background screen Effective communication and interpersonal skills Customer-focused attitude with ability to work well in a team environment Willingness to work Saturdays Additional Information All of your information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of. Primary Responsibilities include (but are not limited to): Application of in-depth automotive repair knowledge Providing service of the highest quality to our customers Performs skilled mechanical work while analyzing and diagnosing problems Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers Adhere to all company policies, procedures, and safety standards Maintain a safe, clean, and organized work area Qualifications We are looking for: A minimum of 2 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity ASE Certification preferred, but not required Must have Technician Tools Valid driver's license Ability to operate and drive vehicles Ability to pass a pre-employment drug test and background screen Effective communication and interpersonal skills Top-notch customer service skills with a desire to build long term trust and relationships with our customers Willingness to work Saturdays Additional Information All your information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Job Description Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities: Customer Relations Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure. Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Remind departing customers to submit feedback about their visit. Thank all departing customers and remind them to return. Resolve customer complaints and damage claims. Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include: Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use Prepare payroll each pay period Maintain accurate and complete employee files Center Operations Ensure proper execution of all activities in the service bays Print and monitor daily, weekly, and monthly sales and inventory reports Monitor cash register functions and credit card handling Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Perform daily close-out procedure Prepare weekly and monthly paperwork Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts Ensure cleanliness and appeal of entire site Maintain safe working environment Maintain physical plant, tools, equipment, inventory, supplies, and personal property Other Duties and Responsibilities Write and mail customer thank you notes Solicit fleet accounts Plan and execute local center marketing functions Participate in community activities Maintain required postings and records (OSHA, MSDS, federal, state, and local) Qualifications Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills Basic literacy (ready, writing, math skills); Verbal communication skills Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools Previous experience managing a retail automotive center or equivalent related business required Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures. Primary Responsibilities include (but are not limited to): Specific duties for this customer service role include, but are not limited to: Providing support in the store recruiting process by assisting the Store Manager on final employment decisions Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc. Evaluating performance and productivity of all service department personnel Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed Ensuring store safety, including the use of and maintenance of safety equipment Ensuring equipment/hardware layout and positioning within the service department Supervising shop area, equipment and teammates for compliance with company safety procedure Coaching personnel on enforcing wheel torqueing process Ensures that proper inspections are being conducted Qualifications We are looking for: Outstanding leadership and store management skills Ability to work in a fast-paced work environment Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency Excellent verbal and written communication Ability to develop professional relationships with customers and team members Minimum of 2 years' experience in a Service Manager role Proven track record of exceeding business objectives Ability to work efficiently both individually and as part of a team Solid knowledge of basic OSHA laws and MSDS Compliance Additional Information All of your information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Company OverviewFounded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding.Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Compensation: $11.00 - $15.00 per hour Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Looking for people who want to make a impact and difference in a company. District Manager A Plus Automotive Started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers expectations. Responsibilities District managers are required to be able to perform center manager duties District managers will ensure all locations open on time remain open until scheduled to close and staffed appropriately for the business expected to include key positions are filled for example All N.C. locations are required to have an inspector at all times. Dm's will collect and review KPI'S on an ongoing daily basis to include mid day 1pm results to confirm we are pacing to hit goals or changes are made to improve and control labor if needed. Daily recap, Dm's must send a brief daily recap email at the conclusion of the day to communicate ongoing challenges they helped overcome, opportunities they worked with the leadership team to create action plans to improve and wins they celebrated at the location they worked at on this day. Agenda for the following weeksent no later than saturday 7pm to RM DM'S MUST BE THE CHEERLEADERS FOR THEIR TEAMS AND KEEP A HIGH LEVEL OF POSITIVITY AND MOTIVATION AT ALL TIMES. Hold your team accountable - performance management works both ways ataboys when things go well and verbal/written conversations when we miss the mark. Not so soft people walk over you, not so hard no one wants to not work for you. Deal with claims, warranties, customer complaints that exceed $100 or your store leadership's abilities. Pafs or Personal Action Forms for any and all employee changes, termination, transfers, vacation, payroll deductions, pay changes, ect. Grow the business, increase customer count sign up new and maintain current fleet accounts Hire for your market, conduct interviews, recruit, always looking to get better. Manage social media customer feedback, google reviews good and bad should be called and action taken if required. Payroll verification for accuracy every Thursday. Confirm breaks are cut, times are correct, mispunches are corrected, new hires are added and that your team gets paid correctly. Verify and place or approve all orders staying within the budgets and not running out of product. Respond to all emails especially closing emails from your teams with detail, professionalism and positivity. Always having bench strength and ensuring cross training so that when positions become open you can fill them quickly. Handling and planning for turnover, especially management professionally. Get behind company incentives, initiatives and contests to motivate your team and send frequent emails, text, conference calls or zoom meetings encouraging your team to compete, have fun and win. All admin needs to be completed by Monday 8am no later. This especially applies to payroll, bonuses, new hire packets, pafs because failure to do so could result in someone's check being incorrect. This can cause lots of unnecessary stress for multiple people accoros the organization and lead to poor employee morale. Expectations Work 5 days 50 hrs in stores but engaged and available when needed. To be a true leader and build a team that enjoys, takes pride in their work Increase sales, control cost and ensure profitability Teach and train, coach and motivate help your teams bonus Give good direction and delegate to the correct team member, follow up to ensure task are completed correctly and on time. Performance management Ensure customer and employee experience is great! Will need to work a couple Saturdays a month. Strengths needed for a position Leadership skills, conflict resolution skills and listening to learn Self Motivated to work with little to no supervision Accepting of responsibility for all things and people in your charge Communication and computer skills excel,word, email, text,zoom Primary focus should be Making sure each employee and customer has a great experience Recruiting, Staffing the business for growth while controlling cost to ensure profitability Teach , train and enforce strict adherence to Process and procedure preventing damage claims and customer complaints. Then resolving any that we do have. Delivering on KPI'S to include sales, customer count, payroll cost and profitability. Employee and customer safety to include workers comp or shop liability Secondary focus should be Facility and equipment repairs and maintenance Curb appeal Recruiting Fleet account management Online training completion When the job is done well the positive impacts are For Company Profitability and continued growth of new locations Reduced turnover, longer tenured staff especially at key positions Increased customer counts For Teammates Promotion opportunities Performance based pay rate increases Bonuses Job security For Customers Better and more consistent service that exceeds their expectations Trust that Aplus automotive will Alway do the right thing When the job is not done well the negative impacts are For Company Lost business, decreasing customer counts, less profitable, less growth Employee turnover and poor morale For Teammates Less opportunities for growth and less opportunities for compensation increases Less enjoyable place to work For Customers Less trust in our ability to deliver on the service they paid for Extended service times and less familiarity with our staff Compensation: $90,000.00 per year Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The State Inspector is responsible for examining motor vehicles to ensure vehicles operating on state highways meet all requirements established by the state's department of motor vehicles. These inspections should be completed in a quick, yet thorough manner for customers in a professional and efficient manner. This position will adhere to and promote the Company mission while operating within the confines of the Company's core values and contributing to the success of their functional team. Primary Responsibilities include (but are not limited to): Inspect automotive vehicles to ensure compliance to emission standards and governmental regulations Inspect accessories, air lines and electrical circuits Check for damage, broken headlights, leaks and faulty blinkers Test vehicle for wear-and-tear damage Inspect and assess the condition of all of the vehicle's essential mechanical systems and components Check for improper adjustment Approve or deny vehicular inspection and issue inspection stickers Advise service consultant/technicians for additional work and suggest improvements to vehicle that fails inspection Keep records of vehicles inspected Check for illegal equipment installed on vehicle Check preventive maintenance programs Perform multi-point inspection Change oil, inspect fluid levels of power steering reservoir and transmission Inspect belts, hoses and wiper blades Check air pressure of all tires Maintain a safe, clean and organized work area Qualifications We are looking for: Current and valid license as a State Vehicle Inspector Valid driver's license Knowledge in automotive repair and maintenance Ability to read and comprehend written instructions and information Ability to pass a pre-employment drug test and background screen Effective communication and interpersonal skills Customer-focused attitude with ability to work well in a team environment Willingness to work Saturdays Additional Information All information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today. Responsibilities include (but are not limited to): Consistently creating results for customers, teammates and the company Responsible for ensuring the customers are greeted courteously and receive a high level of customer service Scheduling service appointments and answering questions in person and on the telephone Consulting customers on their service needs and keeping customers updated on the progress of their vehicles Providing the customer with a positive experience Ensuring our company's high level of expectations are met, maintained, and exceeded Involvement in every aspect of the store operation Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers Ability to step in when necessary to take on additional duties Qualifications We are looking for: High level of motivation with hands-on management skills Top-notch customer service skills with a desire to build long term trust and relationships with our customers Effective communication and interpersonal skills Automotive experience helpful but not required Additional Information All of your information will be kept confidential according to EEO guidelines. Physical Requirements: Prolonged periods of standing, stooping, and bending At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects Requires working at a production rate pace entailing the constant pushing and/or pulling of materials By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Company OverviewFounded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.Position OverviewThe Assistant Manager is responsible for performing all Center Manager function in the Manager's absence and generally acting as “second-in-command” at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities Customer Relations Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure. Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection. Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Remind departing customers to submit feedback about their visit. Thank all departing customers and remind them to return. Resolve customer complaints and damage claims. Employee Supervision and Management The center manager is responsible for the direct supervision of all employees of the center. Duties include: Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies) Schedule employees for effective center coverage and efficient use of labor; Ensure accurate time-clock use Prepare payroll each pay period Maintain accurate and complete employee files Center Operations Ensure proper execution of all activities in the service bays Print and monitor daily, weekly, and monthly sales and inventory reports Monitor cash register functions and credit card handling Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s) Perform daily close-out procedure Prepare weekly and monthly paperwork Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts Ensure cleanliness and appeal of entire site Maintain safe working environment Maintain physical plant, tools, equipment, inventory, supplies, and personal property Other Duties and Responsibilities Write and mail customer thank you notes Solicit fleet accounts Plan and execute local center marketing functions Participate in community activities Maintain required postings and records (OSHA, MSDS, federal, state, and local) Qualifications Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills Basic literacy (ready, writing, math skills); Verbal communication skills Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools Previous experience managing a retail automotive center or equivalent related business required Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.