Automotive Service Manager
Express Oil Change & Tire Engineers job in Greenville, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities
include (but are not limited to):
Specific duties for this customer service role include, but are not limited to:
Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Coaching personnel on enforcing wheel torqueing process
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years' experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Service Manager
Express Oil Change & Tire Engineers job in Greenwood, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities
include (but are not limited to):
Specific duties for this customer service role include, but are not limited to:
Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Coaching personnel on enforcing wheel torqueing process
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years' experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Customer Service Specialist
Greenville, SC job
Job DescriptionBenefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company Overview
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position.
Essential Duties and Responsibilities
Provide Exceptional Customer Service
Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
Remind customers to submit feedback about their visit.
Thank all departing customers, remind them to return.
Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
Process all payments using the computer system and credit card machine.
Perform courtesy work when needed.
Assist manager in resolving customer complaints.
Maintain Customer Waiting Area
Make coffee; keep fresh coffee available at all times.
Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.
Maintain Front Office Area
Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
Stock Service Order Tickets.
Input vendor shipments on computer
Other Duties and Responsibilities
Place customer quality assurance calls, write customer thank you notes.
General center maintenance and cleaning duties.
Attend crew meetings as required.
Run errands and perform other duties as assigned by a Supervisor.
Job Qualifications
Excellent customer service skills
Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
Attention to detail and accuracy
Previous customer service and general office experience necessary
Working Conditions
Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding.
Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Automotive Center Manager
Greenville, SC job
Company OverviewFounded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.Position OverviewThe Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities:
Customer Relations
Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Write and mail customer thank you notes
Solicit fleet accounts
Plan and execute local center marketing functions
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.
Auto-ApplyManagement Training Program
Express Oil Change & Tire Engineers job in Simpsonville, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into
key leadership roles.
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Assistant Manager
Greenville, SC job
Job DescriptionBenefits:
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Company Overview
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Assistant Manager is responsible for performing all Center Manager function in the Managers absence and generally acting as second-in-command at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. The assistant manager must be able to perform all store positions besides the center manager duties.
Responsibilities
Customer Relations
Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management
The center manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor; Ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Write and mail customer thank you notes
Solicit fleet accounts
Plan and execute local center marketing functions
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Lead Master Automotive Technician
Express Oil Change & Tire Engineers job in Landrum, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Lead Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of.
Primary Responsibilities include (but are not limited to):
Application of in-depth automotive repair knowledge
Providing service of the highest quality to our customers
Performs skilled mechanical work while analyzing and diagnosing problems
Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles
Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology
Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
Adhere to all company policies, procedures, and safety standards
Maintain a safe, clean, and organized work area
Qualifications
We are looking for:
A minimum of 4 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity
ASE Certification preferred, but not required
Must have Technician Tools
Valid driver's license
Ability to operate and drive vehicles
Ability to pass a pre-employment drug test and background screen
Effective communication and interpersonal skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Willingness to work Saturdays
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Service Advisor (Full Time)
Anderson, SC job
Benefits: * Competitive salary * Employee discounts * Flexible schedule * Opportunity for advancement * Training & development Benefits/Perks * Competitive Compensation * Career Advancement * Training and Development * Employee Discounts * Positive Work Environment
* Locally-Owned
* Cutting-Edge Tools and Equipment:
* Work-Life Balance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
* Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
* Ensure repairs and maintenance tasks are completed in a timely manner
* Mentor employees on best practices for improving sales and customer service techniques
* Oversee day-to-day operations of the service department
* Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
* High school diploma or GED required bachelor's degree preferred
* Valid state-issued driver's license and clean driving record are required
* Successful completion of a pre-employment drug and background screening
* Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
* Meineke values personal and professional growth.
* Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
* Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
* With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $14.00 - $20.00 per hour
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Management Training Program
Express Oil Change & Tire Engineers job in Simpsonville, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Technician
Express Oil Change & Tire Engineers job in Anderson, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of.
Primary Responsibilities
include (but are not limited to):
Application of in-depth automotive repair knowledge
Providing service of the highest quality to our customers
Performs skilled mechanical work while analyzing and diagnosing problems
Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles
Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology
Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
Adhere to all company policies, procedures, and safety standards
Maintain a safe, clean, and organized work area
Qualifications
We are looking for:
A minimum of 2 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity
ASE Certification preferred, but not required
Must have Technician Tools
Valid driver's license
Ability to operate and drive vehicles
Ability to pass a pre-employment background screen
Effective communication and interpersonal skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Willingness to work Saturdays
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Center Manager
Pendleton, SC job
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.
Responsibilities:
Customer Relations
Welcome customers immediately in a professional manner. Explain Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management
The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
Ensure employee timesheets are accurate each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Assist team with completing oil changes, brake services, tire services and small repairs
Assist team with diagnosing and recommending repairs to customers
Assist team with customer relations, including service reviews and repair presentations
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Perform maintenance and vehicle repairs as required
Diagnose and troubleshoot basic automotive systems
Perform oil changes, brake replacements, tire replacements, light repair work
Oversee the efficient operation of oil change and repair bays
Participate in community activities
Plan and execute local center marketing functions
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
Competitive Pay, with Incentives
Paid Time Off
Health, Dental & Vision Insurance
Bonus Programs
Flexible Hours
Opportunities for Advancement
Discounted Services for Employees
Automotive Customer Service Specialist
Chesnee, SC job
Job DescriptionBenefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company Overview
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position.
Essential Duties and Responsibilities
Provide Exceptional Customer Service
Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
Remind customers to submit feedback about their visit.
Thank all departing customers, remind them to return.
Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
Process all payments using the computer system and credit card machine.
Perform courtesy work when needed.
Assist manager in resolving customer complaints.
Maintain Customer Waiting Area
Make coffee; keep fresh coffee available at all times.
Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.
Maintain Front Office Area
Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
Stock Service Order Tickets.
Input vendor shipments on computer
Other Duties and Responsibilities
Place customer quality assurance calls, write customer thank you notes.
General center maintenance and cleaning duties.
Attend crew meetings as required.
Run errands and perform other duties as assigned by a Supervisor.
Job Qualifications
Excellent customer service skills
Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
Attention to detail and accuracy
Previous customer service and general office experience necessary
Working Conditions
Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding.
Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Automotive Assistant Manager
Chesnee, SC job
Benefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Assistant Manager is responsible for performing all Center Manager function in the Manager's absence and generally acting as “second-in-command” at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities Customer Relations Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management The center manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor; Ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Write and mail customer thank you notes
Solicit fleet accounts
Plan and execute local center marketing functions
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.
Auto-ApplyLube Technician
Express Oil Change & Tire Engineers job in Landrum, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Lube Technician is responsible for providing quality service and premium vehicle repair in a timely manner. This position will adhere to and promote the Company mission while operating within the confines of the Company's core values and contributing to the success of their functional team.
Primary Responsibilities include (but are not limited to):
Change oil and oil filters in cars and light trucks
Provide automobile tire care in the form of installation, repair and rotation
Inspect and top off engine fluids
Lubricate Frontend parts as needed
Perform accurate and thorough vehicle inspections following a checklist of potential trouble spots such as: belts, hoses, brakes, etc.
Move and operate customer vehicles into and out of service bays
Maintain positive customer relationships
Maintain positive and productive working relationships with co-workers and management
Keep tools, equipment and work areas clean and functional
Maintain a safe, clean, and organized work area
Act in a professional manner suitable as to represent our organization with which you are employed, always and in every instance projecting an attitude of trust, honesty, and respect
Qualifications
We are looking for:
A High School Diploma, GED or equivalent
One year or more years of experience in basic car care helpful but not necessary
Customer-focused attitude with ability to work well in a team environment
Must be mechanically inclined
Valid driver's license
Ability to pass a pre-employment drug test and background screen
Effective communication and interpersonal skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Willingness to work Saturdays
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Management Training Program
Express Oil Change & Tire Engineers job in Greenwood, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into
key leadership roles.
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Service Advisor (Part Time)
Anderson, SC job
Benefits: * Competitive salary * Employee discounts * Flexible schedule * Opportunity for advancement * Training & development Benefits/Perks * Competitive Compensation * Career Advancement * Training and Development * Employee Discounts * Positive Work Environment
* Locally-Owned
* Cutting-Edge Tools and Equipment:
* Work-Life Balance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
* Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
* Ensure repairs and maintenance tasks are completed in a timely manner
* Mentor employees on best practices for improving sales and customer service techniques
* Oversee day-to-day operations of the service department
* Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
* High school diploma or GED required bachelor's degree preferred
* Valid state-issued driver's license and clean driving record are required
* Successful completion of a pre-employment drug and background screening
* Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
* Meineke values personal and professional growth.
* Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
* Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
* With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $14.00 - $20.00 per hour
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Automotive Service Manager
Express Oil Change job in Greenwood, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities include (but are not limited to):
* Specific duties for this customer service role include, but are not limited to:
* Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
* Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
* Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
* Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
* Evaluating performance and productivity of all service department personnel
* Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
* Ensuring store safety, including the use of and maintenance of safety equipment
* Ensuring equipment/hardware layout and positioning within the service department
* Supervising shop area, equipment and teammates for compliance with company safety procedure
* Coaching personnel on enforcing wheel torqueing process
* Ensures that proper inspections are being conducted
Qualifications
We are looking for:
* Outstanding leadership and store management skills
* Ability to work in a fast-paced work environment
* Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
* Excellent verbal and written communication
* Ability to develop professional relationships with customers and team members
* Minimum of 2 years' experience in a Service Manager role
* Proven track record of exceeding business objectives
* Ability to work efficiently both individually and as part of a team
* Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
* Prolonged periods of standing, stooping, and bending
* At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
* Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Assistant Manager
Pendleton, SC job
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Assistant Manager is responsible for performing all Center Manager function in the Managers absence and generally acting as second-in-command at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.
Responsibilities
Customer Relations
Welcome customers immediately in a professional manner. Explain Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management
The center manager is responsible for the direct supervision of all employees of the center. Duties include:
Assist with hiring new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor; Ensure accurate time-clock use
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Perform maintenance and vehicle repairs as required
Diagnose and troubleshoot basic automotive systems
Ability to perform oil changes, brake replacements, tire replacements, light repair work
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Excellent Leadership and management skills
Ability to succeed in a fast paced work enviroment
Previous experience managing a retail automotive center or equivalent related business required
Knowledge and ability to work on automotive braking systems, maintenance requirements, tire mounting, electrical systems (starter & alternator) & various other systems
Organized and detail oriented
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Working Conditions
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
Competitive Pay
Paid Time Off
Health, Dental & Vision Insurance
Bonus Programs
Flexible Hours
Opportunities for Advancement
Discounted Services for Employees
Automotive Technician
Express Oil Change & Tire Engineers job in Greenwood, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of.
Primary Responsibilities
include (but are not limited to):
Application of in-depth automotive repair knowledge
Providing service of the highest quality to our customers
Performs skilled mechanical work while analyzing and diagnosing problems
Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles
Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology
Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
Adhere to all company policies, procedures, and safety standards
Maintain a safe, clean, and organized work area
Qualifications
We are looking for:
A minimum of 2 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity
ASE Certification preferred, but not required
Must have Technician Tools
Valid driver's license
Ability to operate and drive vehicles
Ability to pass a pre-employment background screen
Effective communication and interpersonal skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Willingness to work Saturdays
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Management Training Program
Express Oil Change & Tire Engineers job in Greenwood, SC
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.