Automotive Service Manager
Express Oil Change & Tire Engineers job in Phoenix, AZ
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilities
include (but are not limited to):
Specific duties for this customer service role include, but are not limited to:
Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Coaching personnel on enforcing wheel torqueing process
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years' experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Management Training Program
Express Oil Change job in Phoenix, AZ
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
* Consistently creating results for customers, teammates and the company
* Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
* Scheduling service appointments and answering questions in person and on the telephone
* Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
* Providing the customer with a positive experience
* Ensuring our company's high level of expectations are met, maintained, and exceeded
* Involvement in every aspect of the store operation
* Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
* Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
* High level of motivation with hands-on management skills
* Top-notch customer service skills with a desire to build long term trust and relationships with our customers
* Effective communication and interpersonal skills
* Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
* Prolonged periods of standing, stooping, and bending
* At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
* Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Franchise Development Manager
Phoenix, AZ job
Franchise Development Manager - West
Reports To: Sr Director of Franchise Development
Department: Franchise Development
Midas is seeking an energetic, resilient, and passionate sales professional to join our rapidly expanding Franchise Development team. We are specifically seeking someone with a hunter mentality, that can develop a pipeline and balance high results orientation with compliance. The Franchise Development Manager role is focused on awarding new franchises and aiding in site identification for Midas, the best-in-class, complete automotive car care brand. This high-profile development job requires a sales professional that can successfully convert leads delivered to them and develop independent lead sources to identify quality franchisee candidates, as well as locations for new store openings. This role must be able to justify upfront investments in the franchise based upon the strength of the franchise brand and system. This role works closely with the operations team to identify expandable existing franchisees and create growth plans.
Key Responsibilities
Identify and create strategic development opportunities within your region, to include cold calling, door knocking, and networking events
Build and maintain a development plan for your region that drives key performance indicators to meet or exceed your targeted new store openings
Create a network of professionals that will support your pipeline development, including business brokers, real estate brokers, existing Midas franchisees, other franchise systems, and competing or complementary businesses in the automotive field
Develop relationships and drive key activities with all business units and stakeholders involved in the franchise system, including but not limited to franchisees, transactional, real estate, legal, and operational team members
Create and maintain a sense of urgency and a culture of support for our franchisee's success
Understanding of state and federal laws concerning franchise sales and disclosures including Franchise Disclosure Documents (FDD)
Familiar with lead generation software (ex. FranConnect) and have technical skills to navigate, populate, and utilize the tool to timely and efficiently track your pipeline
Lead candidates through a complex, multi-stage process to educate t hem about our franchise opportunity and get them approved
Continue to be the primary point of contact for approved franchisees and work with internal and external parties to ensure the franchisee achieves the goal of opening a new store
Maintain strict compliance with all state and federal franchise sales and disclosure laws
Timely and professionally respond to all candidates, franchisees, and colleagues
Ability to travel as required, including weekends
Aptitude to work in a self-directed, fast paced environment
Strong presentation skills, including public speaking
Other duties as assigned
Qualifications
Bachelor's degree preferred, but not required
Prefer a minimum of 3-5 years of experience in high growth franchise sales but not required for the right candidate. Transferable skills include real estate, financial, SAAS, or any other regulated professional selling to high level executives
Hunter sales mentality and results orientation are required
Proven team player with verifiable results
Negotiation skills with a mindset to create “win-win” outcomes
Understanding of the difference between productivity and activity, and ability to create productivity that support both the franchisor and franchisee
Must be able to work well under pressure and handle multiple tasks at one time
Deliver impeccable customer service with tenacious follow up skills
Foster and maintain a high level of professional courtesy and integrity
Exhibit strong business acumen, with a thorough understanding of key financial metrics, ratios, and operational drivers in the retail space (cash flow, break-even, profitability, ROI, labor factors, rent factors, gross profit % vs gross profit $)
Exceptional Microsoft office skills - including building and presenting in PowerPoint
Bi-lingual language skills are a plus
Why Join Midas?
At Midas, we're more than just a car care brand, we're a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.
Job DescriptionBenefits:
Employee discounts
Free uniforms
Opportunity for advancement
Job Title: Driver Part-Time Positions: Multiple Pay: $15$17 per hour Schedule: Part-time | Flexible hours
About Us:
We are a fast-paced, customer-focused auto repair company serving both individual and fleet customers across [insert area/region]. Our team is committed to quality service, professionalism, and keeping our fleet customers' vehicles on the road.
Position Overview:
We are looking for a reliable, safety-conscious Driver to assist in transporting vehicles between our auto shop and our fleet customer lots. This is a great opportunity for someone who enjoys driving, values punctuality, and takes pride in helping operations run smoothly.
Key Responsibilities:
Safely drive cars to and from fleet customer lots and our shop locations
Follow assigned routes and schedules as directed
Complete vehicle walk-arounds to note condition before and after transport
Maintain communication with shop staff and managers during routes
Ensure keys, paperwork, and vehicles are handled responsibly
Adhere to all traffic laws and safety protocols
Requirements:
Valid drivers license and clean driving record
Must be at least 18 years old
Reliable, punctual, and professional
Strong attention to detail
Able to work flexible, part-time hours (some mornings, mid-days, or afternoons)
Bonus Points For:
Previous experience in a driving, valet, or vehicle porter role
Familiarity with the local area and routes
Why Join Us?
Steady part-time hours
Opportunity to work with a supportive, experienced team
Flexible scheduling
Growth potential within our shop network
Automotive service advisor
Phoenix, AZ job
Job DescriptionBenefits:
Dental insurance
Employee discounts
Free uniforms
Health insurance
Profit sharing
Service Advisor Duties A Customer Service Prioritize customers in every interaction, striving to exceed their expectations.
Maintain a positive atmospherefind ways to accommodate customers and ensure their satisfaction.
Adhere to Meineke procedures for welcoming customers, gathering information, explaining the inspection process, and obtaining signed work orders before commencing any work.
Educate customers on inspection results, communicate the benefits and value of any necessary work, answer questions, and perform needed repairs according to Meineke protocols.
Follow Meineke procedures for customer check-out, including reviewing work done, seeking feedback, scheduling follow-ups, and informing customers about the CSI program.
Proactively communicate with customers throughout their visits, keeping them informed and managing issues as they arise.
Aim to achieve a 70% email collection rate.
Sales Meet weekly and monthly personal sales targets.
Contribute to the overall center sales goals.
Conduct role-playing presentations with team members before presenting to customers.
Phone Procedures Always adhere to Meineke phone procedures, including daily role-playing to maintain skills.
Regularly review recorded calls to identify areas for improvement.
Assist in training and role-playing with other team members as needed, helping others stay proficient.
Building Estimates Possess comprehensive knowledge of Mkey to efficiently build complete repair tickets.
Utilize Job Builder, sales packages, and ISE to construct thorough estimates for all work recommended by technicians.
Prepare complete repairs, incorporating all relevant parts, services, accessories, and labor to protect the customer's investment and ensure proper vehicle system functionality.
Order parts from approved vendors promptly, track arrival, and verify with technicians to ensure accuracy. Assign invoices to the correct RO numbers.
Ensure full documentation on every ticket, including inspection sheets, estimates, work orders, final invoices, battery test forms, etc.
Center Upkeep Work proactively to maintain a clean, comfortable, and professional center image at all times.
Assist with regular center maintenance as needed.
Manage cores, returns, inventory deliveries, and other upkeep tasks as requested.
Perform closing duties as required, including closing the day in Mkey, bank deposits, cash audits, etc.
Teamwork Be a team player and help others achieve their goals.
Take initiative on tasks that need to be done without waiting to be asked.
Train and teach new team members as necessary.
Contribute to a positive and productive team environment.
Additional Duties Follow all center policies and procedures.
Perform any additional tasks as requested.
Lead Service Advisor Responsibilities (Everything above plus below duties) Assist the Shop Manager with back-office and financial tasks, including maintaining accurate daily records of customer transactions and daily center business, ensuring easy access at any time.
Track cores, returns, labor warranty claims, and other vendor financials daily to ensure accuracy and manage margins.
Resolve any outstanding customer issues or complaints satisfactorily.
Manage the daily customer callback process to ensure calls are being made and appointments are being set.
Monitor online reviews and Meineke CSI scores regularly; follow up on outstanding issues and train team members on areas for improvement.
Assist the Lead Technician in ensuring the shop runs efficiently.
Automotive Service Center Manager
Gilbert, AZ job
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Automotive Service Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.
Responsibilities:
Customer Relations
Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management
The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Write and mail customer thank you notes
Solicit fleet accounts
Plan and execute local center marketing functions
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions:
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks:
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Compensation: $50,000.00 - $60,000.00 per year
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.
Auto-ApplyASE 5- Brake Tech / Lite Line Mechanics - VALLEY WIDE
Phoenix, AZ job
ASE 5 - Brake Techs & Lite Line Mechanics
Immediate openings at Jiffy Lube of Arizona (Phoenix Metro Area)
Jiffy Lube of Arizona is one of the largest Jiffy Lube franchise operating over 50 locations throughout the Phoenix Metro Areas. As a result of our continued growth and new service offerings, we have exciting opportunities for highly motivated professionals who want the success and stability we can offer.
Are you looking for an opportunity to learn valuable customer service and technical skills? Are you ready for a job that challenges you to exceed expectations each and every time a customer thrusts you with their vehicle? If so, then look into joining Jiffy Lube the world's leader in the fast lube industry.
Skills/Requirements:
Must have automotive experience and have a valid ASE, A-5 Certification
Management experience is a plus but not required
Previous shop & quick lube experience preferred
Jiffy Lube provides tools
Salary based on experience and certifications
Must be willing to work weekends
Strong communications skills
Desire to work hands on in a team environment
Attention to detail skills
Valid driver's license
Pass a background check and drug screening
Lube / Service Technicians - Phoenix
Phoenix, AZ job
YOU WILL LEARN VALUABLE SKILLS JOIN A COMPANY THAT CARES FOR YOU! Jiffy Lube of Arizona locations hire locally offering a career path for individuals that are interested in the automotive preventative maintenance repair industry. Are you looking to grow with a company? We've built a team of employees from all walks of life, and at all points in their careers, all of whom are on the right path toward improving their lives.
We believe culture makes a difference and we strive to build lasting relationships with our associates, guests, and community. We value our associates and invest in their success.
Benefits Include :
Opportunity to Attend the award winning "Growing People Through Work" Program
Competitive Pay Based on Experience
Opportunity for Continued Career Growth
Fast Paced Friendly Team Environment
Health/Dental/Vision Other Benefits
Paid Time Off
Generous Employee Discounts
#1 Training Program in the Country - Jiffy Lube University
ASE Certification Assistance
A SNAPSHOT OF EXCITING THINGS YOU WILL DO: Service Technicians work with their hands-on cars, such as changing oil and filters, adding fluids and checking tire pressure. You will join a team that works together and takes pride in being the best in auto care.
We offer generous wages and monetary incentives for aspiring, career focused people.
COME AND BE A PART OF A GROWING COMPANY THAT CARES FOR YOU!
Jiffy Lube of Arizona is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities and protected veterans are encouraged to apply.
Store Managers / MIT / AUTOMOTIVE - Valley Wide
Mesa, AZ job
Store Managers / MIT / AUTOMOTIVE - Jiffy lube
Immediate openings at Jiffy Lube of Arizona (Phoenix Metro Area)
Jiffy Lube of Arizona is one of the largest Jiffy Lube franchise operating over 52 locations throughout the Phoenix Metro Areas. As a result of our continued growth and new service offerings, we have exciting opportunities for highly motivated professionals who want the success and stability we can offer.
Are you looking for an opportunity to learn valuable customer service and technical skills? Are you ready for a job that challenges you to exceed expectations each and every time a customer thrusts you with their vehicle? If so, then look into joining Jiffy Lube the world's leader in the fast lube industry.
Jiffy Lube is now hiring energetic goal driven individuals valley wide to take part in their Management Training Program.
Skills/Requirements:
Must have automotive experience and management experience
Previous shop & quick lube experience preferred
Jiffy Lube provides tools
Salary based on experience and certifications
Must be willing to work weekends and overtime
Strong communications skills
Desire to work hands on with employees and lead in a teamwork environment
Ability to adapt in an automotive service environment
Attention to detail skills
Valid driver's license
Pass a background check and drug screening
Tire Technician
Phoenix, AZ job
Job DescriptionA Tire Technician is responsible for the dismounting, mounting and balancing of all tires sold. The Tire Technician will also be required to install custom tire and wheel packages. Job Qualifications: Prior knowledge of tire related equipment and tools a plus
Valid Drivers License
Education Requirements:
High School diploma or equivalent
Essential Job Functions:
Properly secure vehicle to lift to ensure safe operation
Properly dismount and remount tires and wheels securely on vehicle
Properly dismount and remount tires onto wheels without damaging either
Operate all related equipment and tools as trained
Operate independently and as a team member
Perform and demonstrate Customer Service Satisfaction
Operate safely and perform as listed below
Safety Requirements:
Perform all safety related items as per the Employee Safety Manual
Learn and maintain all lifting procedures
Learn and maintain all general housekeeping and ensure daily performance
Report all accidents and incidents immediately upon them taking place to your direct supervisor
Weight Requirements:
Lift a minimum of forty-five (45) pounds
Perform repeated and repetitive movement consistent within the tire industry
Other Duties/Responsibilities:
Other duties can and will arise and you should be prepared to take on these challenges openly.
Service Advisor / Manager In Training
Phoenix, AZ job
Benefits: * 401(k) * 401(k) matching * Competitive salary * Dental insurance * Employee discounts * Free uniforms * Health insurance * Paid time off * Training & development Benefits/Perks * Competitive Compensation * Career Advancement * Training and Development
* Comprehensive Benefits Package
* Employee Discounts
* Positive Work Environment
* Locally-Owned
* Cutting-Edge Tools and Equipment:
* Work-Life Balance
Job Summary
We are looking for a Service Advisor / Manager in Training to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and a passion for being a key player on a winning team.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including customer service, creating and presenting estimates, assisting customers with payment options, inventory/parts ordering and technician management.
Responsibilities
* Assist the General Manager in leading a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
* Ensure repairs and maintenance tasks are completed in a timely manner
* Oversee day-to-day operations across a broad range of functions
* Manage the flow of service department paperwork, including digital inspections, vendor invoices, repair orders, and processing payments
Qualifications
* High school diploma or GED required bachelor's degree preferred
* Valid state-issued driver's license and clean driving record are required
* Successful completion of a background check
* At least two years of experience as an automotive service writer or service advisor is required. Other sales / customer service experience may be considered.
* Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
* Meineke values personal and professional growth.
* Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
* Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
* With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $50,000.00 - $65,000.00 per year
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Management Training Program
Express Oil Change & Tire Engineers job in Phoenix, AZ
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into
key leadership roles.
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
General Service Technician
Express Oil Change & Tire Engineers job in Surprise, AZ
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The General Service Technician is responsible for providing quality service and premium vehicle repair in a timely manner. This position will adhere to and promote the Company mission while operating within the confines of the Company's core values and contributing to the success of their functional team.
Primary Responsibilities
include (but are not limited to):
Change oil and oil filters in cars and light trucks
Provide automobile tire care in the form of installation, repair and rotation
Inspect and top off engine fluids
Lubricate Frontend parts as needed
Perform accurate and thorough vehicle inspections following a checklist of potential trouble spots such as: belts, hoses, brakes, etc.
Move and operate customer vehicles into and out of service bays
Maintain positive customer relationships
Maintain positive and productive working relationships with co-workers and management
Keep tools, equipment and work areas clean and functional
Maintain a safe, clean, and organized work area
Act in a professional manner suitable as to represent our organization with which you are employed, always and in every instance projecting an attitude of trust, honesty, and respect
Qualifications
We are looking for:
A High School Diploma, GED or equivalent
One year or more years of experience in basic car care helpful but not necessary
Customer-focused attitude with ability to work well in a team environment
Must be mechanically inclined
Valid driver's license
Ability to pass a pre-employment drug test and background screen
Effective communication and interpersonal skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Willingness to work Saturdays
Additional Information
All your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Assistant Managers / Jiffy Lube of Arizona - Valley Wide
Peoria, AZ job
Assistant Managers - Jiffy lube
Immediate openings at Jiffy Lube of Arizona (Phoenix Metro Area)
Jiffy Lube of Arizona is one of the largest Jiffy Lube franchise operating over 52 locations throughout the Phoenix Metro Areas. As a result of our continued growth and new service offerings, we have exciting opportunities for highly motivated professionals who want the success and stability we can offer.
Are you looking for an opportunity to learn valuable customer service and technical skills? Are you ready for a job that challenges you to exceed expectations each and every time a customer thrusts you with their vehicle? If so, then look into joining Jiffy Lube the worlds leader in the fast lube industry.
Jiffy Lube is now hiring energetic goal driven individuals valley wide to take part in their Management Training Program.
Skills/Requirements:
Must have automotive experience and management experience
Previous shop & quick lube experience preferred
Jiffy Lube provides tools
Salary based on experience and certifications
Must be willing to work weekends and overtime
Strong communications skills
Desire to work hands on with employees and lead in a teamwork environment
Ability to adapt in an automotive service environment
Attention to detail skills
Valid drivers license
Pass a background check and drug screening
Automotive Service Manager
Glendale, AZ job
Job DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid drivers license
Automotive Service Writer
Phoenix, AZ job
We are looking for an automotive service writer to manage and direct all service department activities of a retail store, engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. The position would include hourly pay plus monthly bonus and spiffs. ResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Compensation: $16.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplyManagement Training Program
Express Oil Change & Tire Engineers job in Tempe, AZ
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
Consistently creating results for customers, teammates and the company
Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
Scheduling service appointments and answering questions in person and on the telephone
Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
Providing the customer with a positive experience
Ensuring our company's high level of expectations are met, maintained, and exceeded
Involvement in every aspect of the store operation
Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
High level of motivation with hands-on management skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Effective communication and interpersonal skills
Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Assistant Manager
Gilbert, AZ job
Company OverviewFounded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.Position OverviewThe Assistant Manager is responsible for performing all Center Manager function in the Manager's absence and generally acting as “second-in-command” at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities Customer Relations Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.
Employee Supervision and Management The center manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor; Ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Other Duties and Responsibilities
Write and mail customer thank you notes
Solicit fleet accounts
Plan and execute local center marketing functions
Participate in community activities
Maintain required postings and records (OSHA, MSDS, federal, state, and local)
Qualifications
Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required
Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Compensation: $16.00 - $18.00 per hour
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.
Auto-ApplyLube / Service Technicians - 7065 E Shea Blvd, Scottsdale
Scottsdale, AZ job
YOU WILL LEARN VALUABLE SKILLS JOIN A COMPANY THAT CARES FOR YOU! Immediate openings at this store! Jiffy Lube of Arizona locations hire locally offering a career path for individuals that are interested in the automotive preventative maintenance repair industry. Are you looking to grow with a company? We've built a team of employees from all walks of life, and at all points in their careers, all of whom are on the right path toward improving their lives.
We believe culture makes a difference and we strive to build lasting relationships with our associates, guests, and community. We value our associates and invest in their success.
Benefits Include :
Opportunity to Attend the award winning "Growing People Through Work" Program
Competitive Pay Based on Experience
Opportunity for Continued Career Growth
Fast Paced Friendly Team Environment
Health/Dental/Vision Other Benefits
Paid Time Off
Generous Employee Discounts
#1 Training Program in the Country - Jiffy Lube University
ASE Certification Assistance
A SNAPSHOT OF EXCITING THINGS YOU WILL DO: Service Technicians work with their hands-on cars, such as changing oil and filters, adding fluids and checking tire pressure. You will join a team that works together and takes pride in being the best in auto care.
We offer generous wages and monetary incentives for aspiring, career focused people.
COME AND BE A PART OF A GROWING COMPANY THAT CARES FOR YOU!
Jiffy Lube of Arizona is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities and protected veterans are encouraged to apply.
Automotive Technician
Express Oil Change & Tire Engineers job in Surprise, AZ
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Technician, reporting to the Store and Service Managers, is responsible for performing basic and advanced car maintenance and repair tasks, inspecting vehicles for potential problems, and troubleshooting issues to ensure vehicle is performing appropriately and the customer is taken care of.
Primary Responsibilities
include (but are not limited to):
Application of in-depth automotive repair knowledge
Providing service of the highest quality to our customers
Performs skilled mechanical work while analyzing and diagnosing problems
Inspect, replace and/or repair defective parts while performing preventative maintenance on automobiles
Continuously learn new technical information and techniques to stay abreast with rapidly changing automotive technology
Demonstrate behaviors consistent with the company's vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
Adhere to all company policies, procedures, and safety standards
Maintain a safe, clean, and organized work area
Qualifications
We are looking for:
A minimum of 2 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity
ASE Certification preferred, but not required
Must have Technician Tools
Valid driver's license
Ability to operate and drive vehicles
Ability to pass a pre-employment background screen
Effective communication and interpersonal skills
Top-notch customer service skills with a desire to build long term trust and relationships with our customers
Willingness to work Saturdays
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.