Post job

Extended Stay America jobs - 295 jobs

  • Housekeeper Part Time-101020

    Extended Stay America 4.5company rating

    Extended Stay America job in Columbus, OH

    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.
    $22k-28k yearly est. 7d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Housekeeper Part Time-101020

    Extended Stay America 4.5company rating

    Extended Stay America job in Mentor, OH

    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) ************************************************** Watch A Day in the Life video for Housekeeper (Spanish) ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Cleans assigned guest rooms with adherence to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use. * Stocks carts and cart rooms if necessary and or directed by management. * Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any remaining guest property in a check-out room directly to the front desk and manager on duty. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical. * Complies with all safety and security policies and procedures. * Completes all required and annual Extended Stay University training. OTHER DUTIES * Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff. * Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations. * Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * No prior experience or training necessary.
    $23k-30k yearly est. 7d ago
  • Hourly Baker

    Nothing Bundt Cakes 3.7company rating

    Columbus, OH job

    Born to Bake: At Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests' favorite recipes. You'll make the cakes that make people's days, so you'll get to enjoy yours as well. Here are a few reasons working here is so sweet: * Enjoy your evenings: We close earlier than most food service jobs. * We offer flexible work schedules. * We're keeping it casual. T-shirts and sneakers are where it's at! * Cake discounts. Yummm! * This job is fun. It's literally a piece of cake! * This is a great place to make new friends! * It smells great in here, all the time, and you will too! * You'll get trained. Not only on crafting cake, but on growing your career. Bakery hours are Monday-Wednesday, 9am-6pm / Thursday-Friday 9am-7pm/ Saturday, 10am-7pm / Sunday 11am-4pm Accountabilities/Duties: * Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals. * Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes. * Accurately prepares raw ingredients and equipment for baking, places cake pans into hot oven and monitors the baking process. * Adheres to the proper packaging, labeling, and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs. * Assists Bakery Manager in the development of cake production plan monitors inventory of baking supplies and notifies management when supply replenishment is required. * Evaluates raw ingredients and baked cakes to ensure NbC standards are met and informs management of any quality control issues. * Cleans sanitizes and restocks the workstation and ensures all baking supplies are sufficiently prepared for the next shift. * Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. * Maintains a consistent work attendance and punctuality record. Core Values and Competencies: * Servant's Heart * Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. * Keeps the good of the team or guest ahead of personal interests or gain. * Displays humility and empathy in interactions with others. * Spirit of a Champion * Demonstrates pride in responsibilities, an intense drive and a passion to succeed. * Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. * Operates with a strong sense of urgency and adheres to NbC brand standards. * Genuine Connections * Projects warmth, enthusiasm, and optimism that attracts others. * Builds positive, productive relationships with all team members. * Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: * Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. * Please note that NbC recipes are available in English and Spanish. * Understands basic units of measurement used in the U.S. * Has the ability to perform repetitious, physical tasks that require the strength to lift items of moderate to heavy weight (as much as 50 pounds) and stand for extended periods of time. * Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source. * Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. * Can evaluate products, processes, information, and surroundings to determine compliance with standards. * Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. * Is diligent, organized and self-motivated, with the ability to operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: * Applicants must be 18 years of age or older. * While no formal education or work experience is required, previous experience as a Baker or in another operational support role at a bakery, restaurant or foodservice environment is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Hours are typically Monday - Friday, 6:30am-2:30pm. Bakery hours are Monday-Wednesday 9am-6pm / Thursday-Saturday, 9am-7pm / Sunday - 11am-4pm
    $23k-29k yearly est. 60d+ ago
  • Marketing and Events Coordinator

    Nothing Bundt Cakes 3.7company rating

    Beavercreek, OH job

    The ideal Marketing & Events Coordinator candidate is creative and passionate about people, growing sales and is a brand ambassador for our delicious cakes and potential new guests! A self-motivated individual who can help us become a pillar in our community, bringing brand awareness and JOY to the Miami Valley! Key Responsibilities - Events & Mobile Unit: * Schedule, book, and manage offsite events (schools, hospitals, corporate settings, festivals, sports events, etc.) Can include events nights and weekends outside regular bakery hours * Coordinate all pre-event details including food truck setup needs, product ordering, staffing, and inventory * Attend events and operate the mobile van as needed (sales, POS, payments, customer interaction) * Track event profitability and report results * Could involve some in-bakery position hours when needed * Able to lift 40-50lbs and stand to work Marketing & Social Media: * Maintain bakery social media channels (Facebook) * Create and post engaging content supporting promotions, flavors, seasonal launches, and events * Promote upcoming events, partnerships, and charitable activities * Respond to online inquiries, comments, and messages * Plan and market to the community for both locations by executing the 10k Bites of Joy program. Track this marketing using a 10k Bites of Joy tracker. Communication & Operations Alignment: * Communicate regularly with the Area Bakery Manager regarding product forecasts for upcoming events * Identify staffing / scheduling needs for events * Communicate packaging, supplies, and inventory needed for mobile van activities * Submit weekly event summary including planned events, expected sales, and production needs Skills & Experience Desired: * 1-3 years in marketing, events, or hospitality preferred * Strong communication and customer interaction ability * Highly organized with attention to detail * Ability to work evenings/weekends for events * Comfortable operating a mobile food trailer/truck (training provided) * Familiarity with social media platforms and basic content creation * Excellent cash handling * Ability to quickly learn new technology * Team player Success Metrics: * High-quality events that delight guests & represent the brand well * Positive community relationships & increased brand visibility * Accurate communication between bakery team & event execution * Measurable sales growth from events and marketing activities
    $30k-37k yearly est. 41d ago
  • Front Office Agent

    Hyatt Hotels Corp 4.6company rating

    Cleveland, OH job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
    $29k-35k yearly est. 51d ago
  • Bakery Assistant

    Nothing Bundt Cakes 3.7company rating

    Westerville, OH job

    Nothing Bundt Cakes (NbC) Bakery Assistant ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Bakery Assistant supports in make our signature frosting and utilizes standardized application techniques to frost all of our delicious cakes. As a Bakery Assistant Team Member, you will be trained to Bake, Frost and perform Utility duties. Perks: Great hours for a balanced work schedule, closed on Sundays and major holidays! Casual uniform Employee Discounts! PTO (Full Time Employees Only) Health Insurance (Full Time Employees Only) Fun, Upbeat Environment! Core Values: Servant's Heart- Puts him or herself aside for the good of the guest, team and community. Spirit of a Champion- Takes 100% responsibility for what they can control with zero excuses. Ability to Make Genuine Connections- A team player able to work and interact with others. Accountabilities/Duties: Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals. Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes. Accurately prepares raw ingredients and equipment for baking, places cake pans into hot oven and monitors the baking process. Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals. Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes. Adheres to the proper packaging, labeling, and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs. Assists Bakery Manager in the development of cake production plan monitors inventory of baking supplies and notifies management when supply replenishment is required. Manually washes, rinses and sanitizes all baking pans, dishes, utensils, and other tools in a thorough and timely manner and adheres to all NbC standards. Monitors sanitization levels to ensure compliance with health and safety guidelines. Gathers and removes garbage, sweeps, and mops floors, and cleans floor drains. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Knowledge, Skills, and Abilities: Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time (up to 8hrs) Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source. Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. Is diligent, organized and self-motivated, with the ability to operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: Applicants must be 18 years of age or older. No prior bakery experience is required, but is a plus. Bakery hours are Monday-Wednesday, 9am-6pm / Thursday-Saturday, 9am-7pm / Sunday -11a-4pm Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. If you like to work in a fun, friendly environment - apply today! Being part of our team is nothing "bundt" the best! Compensation: $11.00 - $12.50 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $11-12.5 hourly Auto-Apply 60d+ ago
  • Maintenance Technician Full Ti-105010

    Extended Stay America 4.5company rating

    Extended Stay America job in Columbus, OH

    The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. * Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $37k-48k yearly est. 36d ago
  • Team Lead-109010

    Extended Stay America 4.5company rating

    Extended Stay America job in Columbus, OH

    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction. * Assists GM in training associates on brand standards and job performance expectations. * Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. * Assists the GM in monitoring in-house guest balances and issuance of refund checks. * Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. * Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed. * Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness. * Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES * Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities. * Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel. * Inspects guest rooms. * Assists with active review and monitoring of social media websites to ensure timely and appropriate responses. * Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors. * Operate the property management system technology. * Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals. * Apply common sense understanding to carry out detailed written or oral instructions. * Oversee/supervise daily activities of 8 to 15 hourly associates. * Organize multiple priorities to ensure that daily operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds. * Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. * Occasionally lift and/or move up to 25 pounds. * Frequently works in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. * The work environment will typically be at moderate to loud noise levels. * Associate may be asked to travel to help and/or cover additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * Prior hotel experience is required. * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS * Previous supervisory experience is desired.
    $31k-50k yearly est. 58d ago
  • Guest Services Rep Full Time-104010

    Extended Stay America 4.5company rating

    Extended Stay America job in Columbus, OH

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Program offering dicsounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds. * Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. * Occasionally push and/or pull carts and equipment up to 50 pounds. * While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. * Typically, be at moderate to loud noise levels. * Occasionally travel to help at other locations within a reasonable geography. MINIMUM QUALIFICATIONS * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $22k-27k yearly est. 36d ago
  • Joy Creator

    Nothing Bundt Cakes Reynoldsburg 3.7company rating

    Reynoldsburg, OH job

    Job Description At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Part time Bakery Sales Associates will be scheduled 10-25 hours per week Monday-Sunday. Shifts times may vary but typically the hours are morning (8:30am-3pm), mid day (10am-4pm or 11am-5pm), evening (2:30pm-7:30pm) or (3pm-7:30pm). Some holidays will be needed. Full time Bakery Sales Associate will be scheduled 30-35 hours per week Monday - Sunday. Need all shifts! *Pay range is based on experience. Bakery hours are Monday-Friday, 9am-7pm / Saturday, 9am-7pm / Sunday - 11am-4pm Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
    $23k-29k yearly est. 9d ago
  • Director of Housekeeping

    Marriott 4.6company rating

    Cleveland, OH job

    **Additional Information** Relocation Assistance Available **Job Number** 25199421 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Cleveland, 1515 W 3rd St, Cleveland, Ohio, United States, 44113VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $69,000 - $90,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in housekeeping or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. **CORE WORK ACTIVITIES** **Managing Housekeeping Operations and Budgets** - Ensures compliance with all housekeeping policies, standards and procedures. - Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. - Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. - Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. - Inventories stock to ensure adequate supplies. - Supervises an effective inspection program for all guestrooms and public space. - Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. - Ensures all employees have proper supplies, equipment and uniforms. - Communicates areas that need attention to staff and follows up to ensure understanding. - Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. - Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. **Conducting Human Resources Activities** - Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. - Schedule employees to business demands and for tracks employee time and attendance. - Ensures employees understand expectations and parameters. - Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. - Observes service behaviors of employees and provides feedback to individuals. - Ensures employee recognition is taking place on all shifts. - Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. - Participates in employee progressive discipline procedures. - Review employee satsifaction results. - Participates in interviewing and hiring of team members with the appropriate skills. **Ensuring Exceptional Customer Service** - Sets a positive example for guest relations. - Participates in the development and implementation of corrective action plans to improve guest satisfaction. - Empowers employees to provide excellent customer service. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Responds to and handles guest problems and complaints. - Strives to improve service performance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $69k-90k yearly 34d ago
  • Bakery Assistant

    Nothing Bundt Cakes 3.7company rating

    Westerville, OH job

    Nothing Bundt Cakes (NbC) Bakery Assistant ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Bakery Assistant supports in make our signature frosting and utilizes standardized application techniques to frost all of our delicious cakes. As a Bakery Assistant Team Member, you will be trained to Bake, Frost and perform Utility duties. Perks: * Great hours for a balanced work schedule, closed on Sundays and major holidays! * Casual uniform * Employee Discounts! * PTO (Full Time Employees Only) * Health Insurance (Full Time Employees Only) * Fun, Upbeat Environment! Core Values: * Servant's Heart- Puts him or herself aside for the good of the guest, team and community. * Spirit of a Champion- Takes 100% responsibility for what they can control with zero excuses. * Ability to Make Genuine Connections- A team player able to work and interact with others. Accountabilities/Duties: * Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals. * Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes. * Accurately prepares raw ingredients and equipment for baking, places cake pans into hot oven and monitors the baking process. * Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals. * Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes. * Adheres to the proper packaging, labeling, and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs. * Assists Bakery Manager in the development of cake production plan monitors inventory of baking supplies and notifies management when supply replenishment is required. * Manually washes, rinses and sanitizes all baking pans, dishes, utensils, and other tools in a thorough and timely manner and adheres to all NbC standards. * Monitors sanitization levels to ensure compliance with health and safety guidelines. * Gathers and removes garbage, sweeps, and mops floors, and cleans floor drains. * Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. * Maintains a consistent work attendance and punctuality record. Knowledge, Skills, and Abilities: * Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. * Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time (up to 8hrs) * Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source. * Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. * Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. * Is diligent, organized and self-motivated, with the ability to operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: * Applicants must be 18 years of age or older. * No prior bakery experience is required, but is a plus. Bakery hours are Monday-Wednesday, 9am-6pm / Thursday-Saturday, 9am-7pm / Sunday -11a-4pm Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. If you like to work in a fun, friendly environment - apply today! Being part of our team is nothing "bundt" the best!
    $17k-22k yearly est. 60d+ ago
  • Assistant Baker

    Nothing Bundt Cakes 3.7company rating

    Warren, OH job

    At Nothing Bundt Cakes, the Assistant Baker is at the heart of it all. Dedicated to perfecting the craft, you are able to support the Bakery because you see beauty in raw ingredients and strive for consistency when you make our guests' favorite recipes. You'll make the cakes that make people's days, so you'll get to enjoy yours as well. Here are a few reasons working here is so sweet: Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! You'll get trained. Not only on crafting cake, but on growing your career. Apply now. Joy is the job.
    $24k-30k yearly est. 15d ago
  • Maintenance Technician Full Ti-105010

    Extended Stay America 4.5company rating

    Extended Stay America job in Cleveland, OH

    The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. * Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $38k-49k yearly est. 27d ago
  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Extended Stay America job in Akron, OH

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $23k-27k yearly est. 3d ago
  • Director of Housekeeping

    Marriott Hotels Resorts 4.6company rating

    Cleveland, OH job

    Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures compliance with all housekeeping policies, standards and procedures. • Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. • Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises an effective inspection program for all guestrooms and public space. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Ensures all employees have proper supplies, equipment and uniforms. • Communicates areas that need attention to staff and follows up to ensure understanding. • Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. • Schedule employees to business demands and for tracks employee time and attendance. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of employees and provides feedback to individuals. • Ensures employee recognition is taking place on all shifts. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Participates in employee progressive discipline procedures. • Review employee satsifaction results. • Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Responds to and handles guest problems and complaints. • Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $53k-89k yearly est. Auto-Apply 34d ago
  • Joy Creator

    Nothing Bundt Cakes 3.7company rating

    South Euclid, OH job

    Benefits: * Competitive salary * Employee discounts * Free uniforms * Health insurance * Training & development * Vision insurance No experience necessary. We will train the right person to be an awesome member of our team! Joy Creator Description: The Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creators assist the Crafting department, perform light cleaning, and some clerical duties. Compensation: The Joy Creators will earn at least $11.25 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks. Responsibilities may include but are not limited to: * Abides by all NbC policies and procedures * Upholds NbC's image and brand * Keeps case in retail area stocked with Bundtlets, 8", and 10" cakes, and back-up sample trays * Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays * Folds cake boxes * Introduces walk-in guests to our bakery and provides guest tour presentations * Assists guests with walk-in orders while using creative celebration solutions * Suggests balloon sales, appropriate retail items, and up-sells with candles and cards * Assists phone guests by placing incoming orders * Acts as last line of defense for ensuring brand standards are met * Operates point of sale (POS) system with accuracy and efficiency * Gathers guest email addresses * Maintains a strong knowledge of NbC's products, prices, and promotions * Keeps retail area clean, swept, and neatly merchandised * Dusts all retail surfaces, including all counter tops, and POS stations * Performs duties assigned by Crafting department such as fluffing bows and making design pieces * Assists other departments as necessary Candidates must be able to lift 50 pounds. We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally. We can't wait to meet you!
    $11.3 hourly 9d ago
  • Marketing and Events Coordinator

    Nothing Bundt Cakes 3.7company rating

    Miamisburg, OH job

    The ideal Marketing & Events Coordinator candidate is creative and passionate about people, growing sales and is a brand ambassador for our delicious cakes and potential new guests! A self-motivated individual who can help us become a pillar in our community, bringing brand awareness and JOY to the Miami Valley! Key Responsibilities - Events & Mobile Unit: * Schedule, book, and manage offsite events (schools, hospitals, corporate settings, festivals, sports events, etc.) Can include events nights and weekends outside regular bakery hours * Coordinate all pre-event details including food truck setup needs, product ordering, staffing, and inventory * Attend events and operate the mobile van as needed (sales, POS, payments, customer interaction) * Track event profitability and report results * Could involve some in-bakery position hours when needed * Able to lift 40-50lbs and stand to work Marketing & Social Media: * Maintain bakery social media channels (Facebook) * Create and post engaging content supporting promotions, flavors, seasonal launches, and events * Promote upcoming events, partnerships, and charitable activities * Respond to online inquiries, comments, and messages * Plan and market to the community for both locations by executing the 10k Bites of Joy program. Track this marketing using a 10k Bites of Joy tracker. Communication & Operations Alignment: * Communicate regularly with the Area Bakery Manager regarding product forecasts for upcoming events * Identify staffing / scheduling needs for events * Communicate packaging, supplies, and inventory needed for mobile van activities * Submit weekly event summary including planned events, expected sales, and production needs Skills & Experience Desired: * 1-3 years in marketing, events, or hospitality preferred * Strong communication and customer interaction ability * Highly organized with attention to detail * Ability to work evenings/weekends for events * Comfortable operating a mobile food trailer/truck (training provided) * Familiarity with social media platforms and basic content creation * Excellent cash handling * Ability to quickly learn new technology * Team player Success Metrics: * High-quality events that delight guests & represent the brand well * Positive community relationships & increased brand visibility * Accurate communication between bakery team & event execution * Measurable sales growth from events and marketing activities
    $30k-37k yearly est. 41d ago
  • Bakery Assistant

    Nothing Bundt Cakes #173 3.7company rating

    Westerville, OH job

    Job DescriptionNothing Bundt Cakes (NbC) Bakery Assistant ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Bakery Assistant supports in make our signature frosting and utilizes standardized application techniques to frost all of our delicious cakes. As a Bakery Assistant Team Member, you will be trained to Bake, Frost and perform Utility duties. Perks: Great hours for a balanced work schedule, closed on Sundays and major holidays! Casual uniform Employee Discounts! PTO (Full Time Employees Only) Health Insurance (Full Time Employees Only) Fun, Upbeat Environment! Core Values: Servant's Heart- Puts him or herself aside for the good of the guest, team and community. Spirit of a Champion- Takes 100% responsibility for what they can control with zero excuses. Ability to Make Genuine Connections- A team player able to work and interact with others. Accountabilities/Duties: Follows NbC proprietary recipes and cake production methods with precision and achieves productivity goals. Effectively utilizes measuring instruments, commercial-grade mixers and ovens, and other tools to bake cakes. Accurately prepares raw ingredients and equipment for baking, places cake pans into hot oven and monitors the baking process. Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals. Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes. Adheres to the proper packaging, labeling, and storage of baked cakes as well as product rotation standards, and maintains baking and refrigeration logs. Assists Bakery Manager in the development of cake production plan monitors inventory of baking supplies and notifies management when supply replenishment is required. Manually washes, rinses and sanitizes all baking pans, dishes, utensils, and other tools in a thorough and timely manner and adheres to all NbC standards. Monitors sanitization levels to ensure compliance with health and safety guidelines. Gathers and removes garbage, sweeps, and mops floors, and cleans floor drains. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Knowledge, Skills, and Abilities: Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time (up to 8hrs) Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source. Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. Is diligent, organized and self-motivated, with the ability to operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: Applicants must be 18 years of age or older. No prior bakery experience is required, but is a plus. Bakery hours are Monday-Wednesday, 9am-6pm / Thursday-Saturday, 9am-7pm / Sunday -11a-4pm Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. If you like to work in a fun, friendly environment - apply today! Being part of our team is nothing "bundt" the best!
    $17k-22k yearly est. 29d ago
  • Baker

    Nothing Bundt Cakes 3.7company rating

    Chillicothe, OH job

    Benefits: * Employee discounts * Opportunity for advancement * Training & development At Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests' favorite recipes. You'll make the cakes that make people's day, so you'll get to enjoy yours as well. Here are a few reasons working here is so sweet: Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! You'll get trained. Not only on crafting cake, but on growing your career. Apply now. Joy is the job.
    $22k-29k yearly est. 13d ago

Learn more about Extended Stay America jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at Extended Stay America

Zippia gives an in-depth look into the details of Extended Stay America, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Extended Stay America. The employee data is based on information from people who have self-reported their past or current employments at Extended Stay America. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Extended Stay America. The data presented on this page does not represent the view of Extended Stay America and its employees or that of Zippia.

Extended Stay America may also be known as or be related to Extended Stay America, Extended Stay America Inc, Extended Stay America, Inc., Extended Stay Hotels and Extended Stayamerica.