Extended Stay America jobs in Alexandria, VA

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. Pay ranges for the following states only: California: $16.50 - $23.00 Colorado: $16.00 - $19.00 Illinois: $16.00 - $19.00 Minnesota: $16.00 - $19.00 New Jersey: $16.00 - $23.22 Washington: $16.66 - $21.10 Whitestone, NY: $19.17 - $20.52 KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

**Additional Information** **Job Number** 25185545 **Job Category** Rooms & Guest Services Operations **Location** Washington Dulles Airport Marriott, 45020 Aviation Drive, Dulles, Virginia, United States, 20166VIEW ON MAP (*************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25175987 **Job Category** Event Management **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $29.80-$38.46 per hour **Expiration Date:** 12/09/2025 This is a temporary position. **JOB SUMMARY** This role prefers the leader to reside in the Dallas/Fort Worth area and will support hotels throughout the Dallas/Fort Worth area based on business demands. This role is not tied to a single home work location (i.e. specific property or office), and the leader may be assigned to support other markets in the US and Canada as operational needs arise, and travel could be required. Members of this team will be deployed to temporary assignments of varying durations (based on specific hotel needs). This job is designed to "fill the gaps" in the operations of our hotels as identified by leadership. Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **REQUIREMENTS** + Candidate must reside in designated market **CORE WORK ACTIVITIES** **Managing Event Logistics and Operations** - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. **Ensuring and Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. **Leading Event Management Teams** - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). **Supporting and Coordinating with the Sales and Marketing Function** - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. **Conducting Human Resources Activities** - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25097127 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management This is a temporary position. JOB SUMMARY As a member of the Enterprise Search Engine Optimization Development team, you will be a part of a team responsible for implementing and maintaining technical SEO enhancements across the diverse portfolio of Marriott's websites and systems. This individual will serve as a senior technical resource responsible for managing the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable back-end and front-end solutions. This role will perform and help lead SEO development research, analysis, design, creation, and implementation of systems to meet current and future requirements. CANDIDATE PROFILE Education and Experience **Required:** + Undergraduate degree in computer science, software engineering, or a related field (equivalent experience) + 7+ years experience in information technology including: + 5+ years of software engineering experience. + 3+ years experience building backend services in one or more languages (Node, Java). + 1+ years experience with Search Engine Optimization (SEO) + Experience working with AWS services. + Proven experience gathering requirements from stakeholders and translating them into detailed technical specifications + Prior experience working within an Agile environment, following methodologies such as Scrum/Kanban. + Effective written and verbal communication skills and a capacity to collaborate seamlessly within a team environment. + Solid knowledge of software development best practices, including code reviews, testing, and continuous integration. + Excellent problem-solving skills and ability to troubleshoot complex backend issues. + Understanding of authentication and authorization mechanisms (e.g., SAML, OAuth or JWT). + Implement rigorous unit and integration tests; actively participate in code reviews to maintain code quality and uphold best practices. + Troubleshoot and debug performance issues, identifying and implementing effective solutions. + Working knowledge of technical SEO specifications, especially pertaining to Google ranking + Working knowledge of Schema.org specifications and validation **Preferred:** + Experience in the design, implementation and operational support of mission critical solutions + Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment + Demonstrated experience learning and applying new technologies to solve business needs + Excellent problem-solving skills working independently and through leading outcomes for cross functional teams + Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems + Strong attention to detail with an ability to operate effectively across multiple priorities + Experience across many of the following platforms: + Container platforms (Examples: OpenShift, Docker and Kubernetes) + Operating Systems: Red Hat Enterprise Linux, Oracle Linux, Windows, CentOS and Mac (OSX) + Network Virtualization: Akamai Global Traffic Management and Edge & Delivery Networks, Elastic Load Balancing Services, Domain Name Services and Registration + Applications Frameworks: AEM, Java Spring, Java Play, node.js, JavaEE, HTML5 + Database: Relational (Oracle, DB2, MySQL/MariaDB, PostgreSQL, MSSQL Server), non-relational (Cassandra, Couchbase, MongoDB) + Middleware: Web Servers (Apache, NginX), Application Servers (JBoss, Tomcat), Messaging (MQSeries, Message Broker, DataPower) + Experience in researching emerging technologies and trends, standards, and products + Experience in developing technology roadmaps and strategies + Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams CORE WORK ACTIVITIES Managing Work, Projects, and Policies + Manage the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable backend solutions. + Provide technical leadership, oversight, governance and direction for services related to Marriott solution delivery + Provide technical expertise to project team for successful project and change implementations + Develop implementation plans, test plans, and timelines for projects and tasks + Responsible for project inception including requirements gathering and architecting, design, development and configuration management + Implementation of APIs within our platform, ensuring seamless communication between various 3rd party commercial and internal software systems while enabling the detection of changes through sophisticated anomaly detection algorithms. + Drive collaboration with the platform infrastructure development team to spearhead the implementation of Kubernetes at scale, ensuring seamless orchestration and management for all applications within the organization. + Help lead the development and enhancement of Rego policies for our Open Policy Agent (OPA) initiatives, translating organizational security and compliance requirements into effective Policy as Code implementations that align with industry best practices. + Troubleshoot and debug issues, conducting root cause analysis when anomalies are detected, and implement solutions to enhance system performance and stability. + Design & develop JSON-LD microdata for SEO + Report on SEO performance, utilizing 3rd party tools like ScreamingFrog and Botify + Mentor and train other software engineers that are part of this growing team. + Determines customer requirements and works with sourced resources to develop solutions MANAGEMENT COMPETENCIES Leadership + **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. + **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. + **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. + **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution + **Building and Contributing to Teams** - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. + **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. + **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships + **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. + **Customer Relationships** - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability + **Talent Management** - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise + **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others. + **Business Acumen** - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. + **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. + **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities. + **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). + **Mathematical Reasoning** - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. + **Oral Comprehension** - Listens to and understands information and ideas presented through spoken words and sentences. + **Reading Comprehension** - Understands written sentences and paragraphs in work related documents. **Writing** - Communicates effectively in writing as appropriate for the needs of the audience The pay range for this position is $52.06 to $92.45 per hour. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25188654 **Job Category** Finance & Accounting **Location** Eastern Region Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (*************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $114,000-$149,000 annually **JOB SUMMARY** Functions as the property's strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. **CANDIDATE PROFILE** **Education and Experience** - 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area. OR - Master's degree in Finance and Accounting or related major; no work experience required. **CORE WORK ACTIVITIES** **Engaging in Strategic Planning and Decision Making** - Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. - Analyzes information, forecasts sales against expenses and creates annual budget plans. - Compiles information, analyzes and monitors actual sales against projected sales. - Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. - Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. - Thinks creatively and practically to develop, execute and implement new business plans - Creates the annual operating budget for the property. - Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. - Implements a system of appropriate controls to manage business risks. - Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. - Analyzes financial data and market trends. - Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. - Provides on going analytical support by monitoring the operating department's actual and projected sales. - Produces accurate forecasts that enable operations to react to changes in the business. **Leading Finance & Accounting Teams** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. - Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. - Oversees internal, external and regulatory audit processes. - Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. - Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. **Anticipating and Delivering on the Needs of Key Stakeholders** - Attends meetings and communicating with the owners, understanding the priorities and strategic focus. - Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). - Advises the GM and executive committee on existing and evolving operating/financial issues. - Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. - Demonstrates an understanding of cash flow and owner priorities. - Manages communication with owners in an effective manner. - Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. - Facilitates critique meetings to review information with management team. **Developing and Maintaining Finance and Accounting Goals** - Ensures Profits and Losses are documented accurately. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Submits reports in a timely manner, ensuring delivery deadlines. - Develops and supports achievement of performance goals, budget goals, team goals, etc. - Improves profit growth in operating departments. - Reviews audit issues to ensure accuracy. **Managing Projects and Policies** - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. - Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). - Ensures compliance with management contract and reporting requirements. - Ensures compliance with standard and local operating procedures (SOPs and LSOPs). - Ensures compliance with Standard Operating Procedures (SOPs). **Managing and Conducting Human Resource Activities** - Ensures team members are cross-trained to support successful daily operations. - Ensures property policies are administered fairly and consistently. - Ensures new hires participate in the department's orientation program. - Ensures new hires receive the appropriate new hire training to successfully perform their job. - Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. - Conduct performance review process for employees. - Participates in hiring activities as appropriate. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Celebrate life's special moments with hand-decorated cakes from Nothing Bundt Cakes, adorned with inspired decorations and signature frosting. Perfect for any occasion, our handcrafted recipes and inspired decorations celebrate special moments with a delightful charm and wit. And with a taste this yummy, we can almost guarantee your cake won't be around for long. So, 'Gather Round' and enjoy! Job Description The baker and baker's assistant bake all sizes and flavors of cakes offered by Nothing Bundt Cakes according to the Nothing Bundt Cakes standards, recipes and timelines. They are responsible for maintaining the required par levels and will bake accordingly. They must keep the baking station clean, sanitized and running efficiently, track inventory and order baking materials. Qualifications • Possess a strong sense of teamwork. • Ability to follow instructions. • Has integrity. • Takes initiative. • Fits the brand culture. • Works well under pressure. • Outgoing and friendly personality. • Attention to detail. • Multi-tasking ability. • Strong sales ability. • Strong sense of urgency. • Genuine care for others' needs. • Must be able to work up to 8 hours per shift • Must be able to lift up to 50 lbs • Must be able to maintain par levels • Must speak English fluently Additional Information This posting is for two positions - both are part-time, hourly position, with hours expected to range between 20-30 hours per week. Experience is a plus, but not required. Must be available year-round. This is not a seasonal position. Fast-paced work environment.

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25164719 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States, 22102VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

. Assist RMAS Revenue Managers with non-stakeholder-facing tasks, including but not limited to preparing for sales strategy meetings; managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategies to properties; supporting account diagnostics and monitoring transient and group inventory to ensure straight-line availability; implementing hotel sales strategies in the reservation and inventory systems; escalating technical questions related to the reservations and property management systems to the appropriate support desk in a timely manner; and monitoring compliance with and participation in company promotions and eCommerce channels. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year of experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year of experience in the revenue management, sales and marketing, or related professional area. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Supports RMAS Revenue Managers during the transition period. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Generates and provides accurate and timely results in the form of reports, presentations, etc. Assists RMAS Revenue Managers with sales strategy analysis and refines as appropriate to increase market share for all properties. Analyzes period-end and other available systems data to identify trends, future need periods, and obstacles to achieving goals. Facilitates updates on the transient segments. Assists with the account diagnostics process and validates conclusions. Executing Revenue Management Projects and Strategy Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Achieves and exceeds goals, including performance goals, budget goals, team goals, etc. Attends staff meetings to plan, organize, prioritize, coordinate, and manage activities and solutions. Establishes long-range objectives and specifies the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Understands and meets the needs of key stakeholders. Confirms hotel strategies conform to brand philosophies and initiatives. Confirms that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate. Assist Revenue Managers with the preparation for sales strategy meetings. Updates market knowledge and aligns strategies and approaches accordingly. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists RMs with pricing and provides input on business evaluation recommendations. Uses reservations systems and demand forecasting systems to determine, implement, and control selling strategies. Checks distribution channels for hotel positioning, information accuracy, and competitor positioning. Confirms property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements, and evaluates revenue tests and audits. Communicates brand initiatives, demand, and market analysis to stakeholders. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Building Successful Relationships Supports all co-workers and treats them with dignity and respect. Handles sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develops and maintains positive and productive working relationships with other employees and departments. Additional Responsibilities Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner. Attends staff/forecast/long-range meetings as needed. MANAGEMENT COMPETENCIES Leadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement, and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve the performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. Revenue Management - Knowledge of revenue management concepts, processes, and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing, and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports. Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data. Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek additional information and where to look to find it. Inventory Management - The ability to manage rooms and function space restrictions and thresholds using systems or manually to maximize revenue/profit across all segments. Computer Skills - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Economics and Finance - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data. Sales and Marketing - Knowledge of sales and marketing concepts, including principles and methods for showing, promoting, and selling products or services as well as marketing strategies and tactics. Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

THIS IS FOR OUR FORT BELVOIR KIOSK, MUST BE ABLE TO DRIVE TO AND FROM BAKERY TO FORT BELVOIR BASE. Must be able to train at the SPRINGFIELD location At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

**Additional Information** **Job Number** 25174089 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $141,600-$232,300 Annually **Bonus Eligible:** Y **Stock Package:** Y **Expiration Date:** 12/17/2025 **JOB SUMMARY ** Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's Digital strategy in a fast-paced, mission critical environment. This role will be responsible for advancing Marriott's Digital platform in alignment with our core business objectives and enterprise architecture principles. Fosters innovation and manages the application development team with a focus on promoting client satisfaction. Collaborates with other technology leaders, business partners and promotes agile application development practices and processes across the enterprise. Establishes and manages continuous improvement efforts in technical project management, software engineering & testing automation to improve quality, scalability, and adoption of Marriott's Web platform. **CANDIDATE PROFILE ** **Education and Experience** Required: Undergraduate degree in Marketing, eCommerce, Engineering, related field, or equivalent experience/certification. MBA or advanced degree in Digital Commerce Product management desirable 8+ years' experience in product management, strategy, or related function; portion of that experience leading or managing technology products 3+ years' experience leading direct reports and cross functional teams with P&L responsibility 8+ years Web / Mobile / Digital/ Technology experience; must have direct experience and fluency with the broader consumer landscape and web technology platforms Solid understanding of conversion rate optimization and how to maximize revenue Direct management of complex budgets in excess of $2M Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment, with multiple complementary groups Entrepreneurial, startup attitude in a big company setting, self-starter who takes initiative in an ambiguous environment to generate momentum & positive business outcomes. Strong analytical, organizational, and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms, products, and features Global mindset that balances global solution orientation with awareness, appreciation, and adaptability for local market & customer dynamics Preferred: Ideal candidate will have product experience leading or managing apps and technology solutions, leveraging the full Adobe stack, including Adobe Experience Manager and Target Can demonstrate implementation of AI centric workflows Ideal candidate will be familiar with and have worked in a scaled agile development environment, SAFe and variants Ideal candidate will be familiar with Adobe Analytics /Omniture and mobile analytics to support data-driven product and feature measurement, performance, and iteration Ideal candidate will have understanding & familiarity with technologies and solutions that enable mobile & digital experiences for retail, hospitality, and/or amusement/entertainment Ideal candidate will have experience with ecommerce browse and contextual discovery Ideal candidate will have international experience and proficiency in translating global solutions for local markets Proficient with web/app/API technologies and user interface design Demonstrated success developing products that consumers love and managing large-scale transactional digital platforms Strong preference for candidates with experience in SQL, Omniture, A/B and multi-variate testing with deep understanding of best practices in user experience, analytics and drivers of conversion Proven ability to lead and work with cross-functional teams in support of specific business priorities Effective written and oral communications skills, with sensitivity to global communication needs Ability to solve problems quickly, think creatively, and satisfy product speed-to- market requirements Ability to execute budget-sensitive product and product marketing plans with tight timelines Demonstrates self-confidence, energy and enthusiasm Demonstrated strong presentation, negotiation, and persuasion skills Demonstrated ability in product lifecycle management with deep demonstrated empathy for guest travel needs and desire to solve consumers problems, at scale Adaptable and energized by change; willingness to test new approaches and drive change Thrives in a fast-paced, entrepreneurial environment MBA or equivalent advanced degree in Technology and/or Product management desirable **CORE WORK ACTIVITIES ** **Managing Application Development Standards, Processes, and Tools** Works with direct reports to facilitate consistency of service delivery across client groups Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development Estimating standard tools and processes, incorporating flexibility for small and large projects Deployment standard tools and processes Monitors projects for adherence to defined application development processes Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary Communicates important application development policy changes that affect service provider and/or Marriott operations ** Attributes** Deep intellectual curiosity and passion to solve core consumer problems Demonstrates self-confidence, energy, and enthusiasm. Driven to hit deadlines and achieve goals Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements. Thrives in a fast-paced, entrepreneurial environment, but within a large, complex business. Team player that works well with counterparts from various functions/departments and can influence the work of counterparts without direct reporting accountability Highly motivated individual with a strong sense of ownership, responsibility, attention to detail and demonstrated track record in managing multiple projects/tasks concurrently in tight timelines **Managing Day-To-Day Relationships with Teams ** Manages application development projects in partnership with IT teams, business partners and providers Provides project management of business projects Oversees effective reporting within application development team Leads project reviews with team on application development projects Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations Monitors projects for alignment with defined business case process Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues Manages, and improves service level reporting for application development Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels Assists with application, development and maintenance of service provider project management standards and tools Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction Works with application development service providers Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement Works with team to progress the service providers services to match client needs Facilitates team and service provider compliance with the agreement Validates service levels meet business needs Facilitates the definition and enforcement of good service provider contracts Supports the IT organization Provides input to IT's business strategy and planning as needed Supports and follows defined IT Governance decision rights, standards and practices Emphasizes accuracy and effectiveness of estimating and planning management with team Provides input to business/discipline and continent IT budgets **Implementing and Managing Continuous Improvement Program ** Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry Demonstrates continuous improvement through metrics of quality consistency and client satisfaction Works with application development service providers, IT teams, and business partners to implement continuous improvement activities Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description We're looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You'll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply. Compensation: $17 - $19 hourly Responsibilities: Adhere to the department budget, oversee inventory, and order cleaning supplies Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas Qualifications: A High school diploma or GED is required Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment Over 2 years of experience in guest services or hospitality 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

**Additional Information** **Job Number** 25180912 **Job Category** Development & Feasibility **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $30.86-$42.64 per hour **Expiration Date:** 12/08/2025 This is a temporary position. As a member of the US & Canada Lodging Development Resources/Project Management Team, the candidate will contribute specialized knowledge and skills in managing processes around Hotel Development Committee (project readiness), due diligence process and background checks, forecasting for production (signings/openings), deal data maintenance for contract compliance and report generation, and partner with Global Design, Feasibility, Owner Franchise Services, Legal, Openings & Transitions and Finance for distribution of key data and documents. This team player will manage and help further improve business processes, planning tools and applications related to bringing hotels into the Marriott System. **CANDIDATE PROFILE** **Education and Experience** _Required_ + 4-year degree from an accredited university in Business Administration, Project Management (PMP), or related field + 5 years' experience in business process, sales/marketing, management operations, or related professional area + Proven analytical, technology, and interpersonal skills **CORE WORK ACTIVITIES** **Project Management -** Support Marriott Developers in their effort to bring a deal to Hotel Development Committee for approval: + Assist in creating the deal record in OASIS, entering all core and detail data to enable "downstream" departments to start their work + Assist with creation of GIS Territorial Review, PIP requests, GD Reviews and attach signed LOIs to respective projects + Review the application form for completeness and liaise with the developers to request missing information. + Prepare OASIS for projects going to Pre-Committee/HDC by entering important committee information in the respective projects + Track committee outcome and enter this data in OASIS. **Deal Execution -** Support Developers in their effort to execute a deal + Manage data in OASIS around due diligence, project approval and participate in meetings with Legal regarding signing status. + Collaborate with Legal to make sure all due diligence documents are in the legal file too so that agreements can be executed. + Monitor execution information accurately as it relates to production and executive reporting. **Contract Compliance -** Support growth of Marriott pipeline + Manage process of contractual construction start and opening dates review. Compare with Global Design and executed agreements in Team Connect accordingly. Make recommendations for next steps in process if necessary. + Facilitate review of deals at risk with Developer and Legal. For deals getting cancelled, obtain approval, and process accordingly. **Reporting** + Manage deal data in OASIS for use in Budget and Production Reporting. + Update and maintain key data for use in executive reporting such as Quarterly Business Review, Pipeline Reporting, Quarterly LD Executive Meeting. + Contribute to data review for production/goal tracking for individuals and department **Additional Responsibilities** + Assist other disciplines/departments who have no access to OASIS with questions. + Submits reports in a timely manner, ensuring delivery deadlines are met. + Promotes the documenting of project progress accurately. + Provides input and assistance to other teams regarding projects. + Manages and implements work and projects as assigned. + Generates and provides accurate and timely results in the form of reports, presentations, etc. + Analyzes information and evaluates results to choose the best solution and solve problems. + Provides timely, accurate, and detailed status reports as requested. + Provides technical expertise and support to persons inside and outside of the department with OASIS deal data, account data and development committee documents. + Demonstrates knowledge of job-relevant issues, products, systems, and processes. + Demonstrates knowledge of function-specific procedures. + Keeps up-to-date technically and applies new knowledge to job. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

. Onsite - 4-5 days in office. IT Technician, CEC The IT Technician, Customer Engagement Centers (CEC), is responsible for providing comprehensive technical and functional support to CEC offices. This role encompasses assisting operations leadership with strategic technology planning and execution, in addition to performing installations, maintenance, and repairs of all center-based computer systems, equipment, telephony, and peripheral devices. CANDIDATE PROFILE Education and Experience Required: Bachelor's degree or an equivalent combination of professional experience, education, technical training, or certifications 2+ years of experience in Information Technology, with a technical specialization in PC support and a thorough understanding of network infrastructure Comprehensive knowledge of both Windows and Mac desktop operating systems Proficiency in utilizing MS Office applications (including Access), SharePoint, Smart Deploy, and PDQ Preferred: A+, N+ and/or Microsoft certifications CORE WORK ACTIVITIES Execute installations, maintenance, and repairs for all center-based computer systems, equipment, and peripheral devices Serve as the primary hardware contact for technical processes and project-specific requirements Handle PC support escalations from Tier 1 (Atos) to Tier 2 resources (local IT, Corporate IT, and Network Services) Provide support for basic telephony configuration and in-center maintenance Offer technical support for Sales (both in-center and Home Agent), Customer Care, Loyalty, and the Customer Engagement Center support team desktop portfolios Facilitate Home Agent deployments Maintain tracking and inventory of all hardware assets Coordinate escalation of issues across Tier 3 and Tier 4 Corporate IT resources to ensure resolution Collaborate with onsite leadership to address operational technology requirements At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Skills and Knowledge * Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. * Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. * Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. * Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals * Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. * Reviews financial reports and statements to determine how Food and Beverage is performing against budget. * Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. * Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance. * Establishes challenging, realistic and obtainable goals to guide operation and performance. * Strives to improve service performance. Developing and Maintaining Budgets * Develops and manages Food and Beverage budget. * Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. * Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. * Focuses on maintaining profit margins without compromising guest or employee satisfaction. Leading Food and Beverage/Culinary Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Serves as a role model to demonstrate appropriate behaviors. * Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. * Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. * Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). * Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. * Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. * Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. * Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. * Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. * Empowers employees to provide excellent guest service. * Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. * Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). * Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. * Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. * Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. * Brings issues to the attention of Human Resources as necessary. * Ensures employees are treated fairly and equitably. * Coaches team by providing specific feedback to improve performance. Additional Responsibilities * Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. * Order and purchase equipment and supplies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25193861 **Job Category** Finance & Accounting **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $96,000 - $151,900 annually **Bonus Eligible:** Y **JOB SUMMARY** As a member of the Finance Business Partner group for Global Technology (FBP GT), the Manager will be part of a team that serves as the single finance business partner for select leaders in Marriott's Global Technology team. This role provides critical support to delivering a holistic financial view of financial performance across initiatives and ongoing support expenses in an application or service portfolio. The Manager coordinates with and supports select stakeholders, including members of other finance teams, GT leaders, and discipline teams. The Manager provides financial evaluation of Global Technology projects, business cases, programs and initiatives, cost and recovery objectives, long-range planning, and day-to-day oversight of the financial health of the assigned application and service portfolios. **CANDIDATE PROFILE** **Education and Experience** _Required_ + Baccalaureate degree in Finance, Accounting or related discipline required + 5 years financial management experience in a global organization with increasing management responsibility including complex data analysis and financial modeling + Knowledge of generally accepted finance and accounting policies, principles and controls + Experience organizing and interpreting complex financial data and presenting results to senior management in clear written and oral formats; demonstrated ability to communicate effectively and comprehend information through active listening. + Strong analytical and technical finance skills with proficiency in spreadsheet, word processing, and presentation software; solid understanding of corporate finance concepts + Experience managing multiple projects while working independently and collaboratively; proven ability to build and maintain effective relationships with internal and external stakeholders. **CORE WORK ACTIVITIES** + Partner with Global Technology Product team leaders to manage the financial performance of Marriott's Global Technology initiative portfolio, including strategic planning, budgeting, forecasting, procurement, financial reporting and analysis. + Partner with Global Technology product owners to analyze and manage application support expenses, liaising with the appropriate finance partners over the infrastructure areas where appropriate and needed + Support finance related activities for the development and implementation of new programs, services and initiatives in Global Technology to include developing low to moderately complex activity-based cost models and recovery analyses and analyses of funding approaches that are in compliance with management and franchise agreements: + Lead/support the development of business cases and/or develop fully documented, accurate cost and funding models for proposed projects. + Help determine funding approaches/recommendations compliant with management and franchise agreements. Work with the business and/or other internal groups to provide financial support and analysis of proposed projects. Develop an understanding of business needs and long-term impacts of project decisions to highlight potential risk for management review. + Prepare recommendations and presentations for senior leaders to present + Engage relevant Global Finance groups to operationalize new programs, services and initiatives (e.g., new department set up, development of supplemental budgets, etc.) + Perform other analyses as required. + Conduct return-on-investment analyses of Global Technology's initiatives ensuring the right financial approaches and resources are implemented. Analysis focuses on gathering and synthesizing current state data, understanding and modeling future state proposals, and developing presentations that compare data, highlight risks and focuses on qualitative and quantitative issues. + Develop/enhance tools to provide analyses on expenses. Provide recommendations to optimize performance and drive profitability. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.