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Extended Stay America jobs in Eagan, MN - 57 jobs

  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Extended Stay America job in Mendota Heights, MN

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $28k-33k yearly est. 22d ago
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  • Maintenance Technician Full Ti-105010

    Extended Stay America 4.5company rating

    Extended Stay America job in Maple Grove, MN

    The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. * Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $41k-52k yearly est. 35d ago
  • Director of Finance

    Hyatt 4.6company rating

    Minneapolis, MN job

    Hyatt Regency Minneapolis FIND YOUR PLACE AT Hyatt Regency Minneapolis: Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. Hyatt Regency Minneapolis seeks a Finance Business Partner who embraces the principle of agile and is committed to cross-function collaboration aimed at implementing strategic financial strategies aligned with business objectives to deliver on key priorities for all stakeholders. This role reports to the General Manager and is pivotal in guiding strategic decision making and financial planning to drive the hotel's achievements and profitability. You will be part of a team that is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests. The Director of Finance oversees all financial operations of the hotel, ensuring accuracy, efficiency and adherence to financial regulations and standards. The Director of Finance plans, organizes, directs, and controls the financial and control function of the division, reports operational results, and provides financial support to hotel management. The DOF is expected to embody the following core competencies and the following expertise: Financial Management: Prepare and review all monthly and annual financial statements. Investigate, review and analyze the variance explanations, involving the department managers in this process. Identify areas for improvement and execute necessary corrective measures as required. Manage and lead hotel on and off-site accounting functions to ensure proper fiscal management, timely and accurate reporting, and analysis. This responsibility also includes hotel financial and capital planning, budgeting, month-end financial close, accounting, and cash management. Leads the development and implementation of a comprehensive annual business plan aligned with business objectives. Complete the year-end process. Review and approve all reconciliations and audit work papers. Coordinate the external auditors' visits, respond to auditor requests, approve all adjustments, reconcile the audited report to the hotels information and approve the audit. Internal Controls & Risk: Ensures adherence to HMA terms and fulfills reporting obligations. Maintain adherence to policies and procedures to ensure sound internal controls and segregation of duties. Manage SOX compliance Monitor and keep abreast of industry trends, local legislative changes and organizational behavior to inform sound business decisions. Operational Leadership: Mentor and coach, the finance team providing direction, training, and performance feedback to nurture their professional advancement and growth. Support the development of future leaders in all areas of the hotel. Empower employees with financial insights. Supervise the information technology and procurement function. Additionally, have a sound understanding of the hotel operational and back-office. Cultivates and supports environment receptive to change. Business Partner: Collaborate with management to devise and implement strategic initiatives aimed at cost efficiency and revenue generation enhancements to achieve business objectives without compromising core business values and relationships. Nurture relationship with owners' representative and key stakeholders ensuring timely communication and submission of deliverables. Embody a growth mindset and embrace change to drive value to stakeholders. We offer competitive salary, medical, dental, and life insurance, short term and long-term disability, 401(k), and travel benefits. The salary range for this this position is $115,100-$150,000. Position is eligible for an incentive compensation plan. This is the pay range for this position at Hyatt Regency Minneapolis reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience and education. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications 6 years or more of finance career progression; preferred experience in hospitality, retail, or related industry. Degree in Accounting, Finance, Hospitality, Business or related field preferred. Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds. Clear and concise written and verbal communication skills in English Proficiency in Microsoft Office products Experience with centralized accounting systems required
    $115.1k-150k yearly 3d ago
  • Concierge Attendant

    Marriott International 4.6company rating

    Minneapolis, MN job

    Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $30k-37k yearly est. Auto-Apply 19h ago
  • Event Sales Coordinator - Full Time - Benefits after 30 days!

    Hyatt Hotels Corp 4.6company rating

    Minneapolis, MN job

    Cheers to your new adventure. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded. The Event Sales Coordinator will provide assistance to the Event Sales Managers and provide event management support to groups. This person must be a highly motivated individual who is eager to grow in Events and accept additional responsibilities when needed. This position will assist Event Sales Managers with administrative duties including, but not limited to preparing proposals, contracts and coordinating site visits. Along with assisting the managers, this position will also manage event details to include menus, space requirements agendas, and billing from start to finish. What you can expect * Collaborative and team-driven environment with diverse industry experience * Health benefit eligibility at 30 days of employment * 401K with company match - eligible to contribute at 30 days of employment * Discounted room nights at over 1,000 Hyatt properties upon hire * Free room nights at over 1,000 Hyatt properties at 90 days of employment * Education Assistance/Tuition Reimbursement * Discounted employee parking ($5/day or $100/mo) * Access to hotel gym (25,000 sq. ft.) * Free meals in colleague cafeteria * Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) * Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
    $38k-45k yearly est. 10d ago
  • Destination Sales Executive

    Marriott 4.6company rating

    Bloomington, MN job

    **Additional Information** Relocation Assistance Available **Job Number** 25192902 **Job Category** Sales & Marketing **Location** JW Marriott Minneapolis Mall of America, 2141 Lindau Ln, Bloomington, Minnesota, United States, 55425VIEW ON MAP (************************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $32.69 - $43.75 per hour **Bonus Eligible:** Y **JOB SUMMARY** Partners with the Sales Office to book group events within the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. **CANDIDATE PROFILE** **Education and Experience** **Required:** - High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. **Preferred:** - Large group sales experience. **CORE WORK ACTIVITIES** **Managing Sales Activities** - Pulls through business and achieves revenue goals for all opportunities booking through the Sales Office - Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. - Partners with the Sales Office to book group events within the group booking parameters. - Up-sells products and services, with the ability to bring the sale to closure - Engages in proactive selling of all of facilities (e.g., Spa, Golf, Restaurants) to all of leisure guests as well as group planners - Assists with selling, implementation and follow-through of group sales promotions. - Provides recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed. - Handles event planning aspects prior to the business turning over for business booked in advance (e.g.,> 3 years out). - Coordinates and plans all Familiarization Tours (FAM) t and in-market customer events. - Provides accurate, complete and effective turnover to Event Management - Represents sales department at staff meetings and stand up meetings and reports out on sales activity. - Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. - Coordinates and executes all site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives) - Coordinates site visits and partners when appropriate for in-market sales managers (e.g., Account Executives and Senior Account Executives) - Partners with account/selling manager to develop creative aspects of site visit - Gathers all important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.). - Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting - Understands competitor's strengths and weaknesses in order to differentiate Marriott from the competition during the site visit - Understands the overall market (e.g., competition, economic trends, seasonability, supply and demand, etc.) and implements appropriate sell - Provides expert knowledge on local destination (e.g., local attractions, events, etc.) - Grows business of existing accounts by soliciting them for future open years while onsite - Tracks bookings and leads generated from site visits. - Executes and supports Marriott's Customer Service Standards and property 's Brand Standards. - Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. - Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. - Verifies that the business is turned over properly and in a timely fashion for quality service delivery. - Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. - Performs other duties, as assigned, to meet business needs. **Building Successful Relationships** - Works collaboratively with off-property sales channels (e.g.,. Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative. - Gets involved in community-based organizations in order to position property for group/catering sales opportunities. - Meets with walk-in clients and qualifies lead for account/sales manager. - Builds and strengthens relationships with existing and new customers to enable future bookings. - Attends and facilitates pre-planning visits to establish consistent customer communication. - Greets site clients and escorts overnight guests to their rooms - Acts as Personal Concierge to client while on site to help coordinate any special requests. - Assists with all transportation requests for sites and meets client upon arrival. - Entertains customers by showing them the property and key locations surrounding the property - Provides after-hours entertaining for customers - Works with Marriott Guestware Program Manager to check for reward member status and any special needs of client - Coordinates and delivers amenities and welcome note t to guest rooms - Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. - Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics). - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. - Gains understanding of the property 's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $32.7-43.8 hourly 47d ago
  • Security Supervisor - AM/Mid - Full Time - Discounted room nights - Benefits after 30 days!

    Hyatt Hotels Corp 4.6company rating

    Minneapolis, MN job

    Cheers to your new adventure. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded. The Security Supervisor is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff. This person will lead and respond with care while creating and maintaining an environment that makes our guests and colleagues feel safe and secure. This person must have exceptional communication skills as well as strong guest service orientation. Responsibilities include, but are not limited to: * Supervise and schedule the security team, including officers, patrol staff, and access control personnel-ensure staffing coverage across all shifts including nights, weekends and major events. * Conduct regular patrols of the property (public areas, back-of-house, loading docks, parking garage, event/convention spaces) to identify security risks, safety hazards, or policy violations. * Respond promptly and appropriately to security incidents (physical safety, theft, disturbance, fire alarm, medical emergency) and investigate reports, prepare incident reports, escalate as needed, and recommend corrective action. * Ensure compliance with local, state and federal laws, and Hyatt brand security standards. Maintain records of incidents, access logs and ensure audit readiness. * Coordinate with local law enforcement, fire department, and first responder agencies when needed; serve as hotel liaison in investigations or major incident responses. * Oversee and enforce key control, CCTV/surveillance systems, electronic access systems, and panic/duress alarms. Ensure all systems are functional and correctly monitored. * Develop, train and coach security staff on standard operating procedures, emergency response protocols (evacuation, lockdown, active-shooter, natural disaster), crowd management, guest relations, and Hyatt service expectations. * Support high-profile guest visits, conventions, and events by conducting risk assessments, deploying security staffing plans, and coordinating with event/banquet services. * Manage and support loss prevention initiatives: review incident patterns (e.g., theft, fraud, shrinkage), make recommendations for operational improvements, and assist with investigations and disciplinary processes. * Prepare daily/weekly security reports for senior leadership, including incident log summaries, risk assessments, staffing status, system/facility status, and training updates. * Actively contribute to the hotel's safety culture-lead & participate in safety committees, conduct safety audits, collaborate with engineering and facilities teams to address hazards and security vulnerabilities What you can expect: * Collaborative and team-driven environment with diverse industry experience * Health benefit eligibility at 30 days of employment * 401K with company match - eligible to contribute at 30 days of employment * Discounted room nights at over 1,000 Hyatt properties upon hire * Free room nights at over 1,000 Hyatt properties at 90 days of employment * Education Assistance/Tuition Reimbursement * Discounted employee parking ($5/day or $100/mo) * Access to hotel gym (25,000 sq. ft.) * Free meals in colleague cafeteria * Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) * Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) * Annual performance-based increases All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
    $46k-60k yearly est. 10d ago
  • Laundry Person - $18/HR

    Drury Hotels 4.4company rating

    Saint Paul, MN job

    is $18.00 per hour! Property Location: 175 10th Street E - St Paul, Minnesota 55101You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus. BASIC FUNCTION & JOB DUTIES: Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision. Rise. Shine. Work Happy.Hiring Immediately! The pay range is $17.87 - $27.60 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis.
    $17.9-27.6 hourly Auto-Apply 12d ago
  • Server

    Marriott 4.6company rating

    Minneapolis, MN job

    **Additional Information** Day and Weekend shifts **Job Number** 26000580 **Job Category** Food and Beverage & Culinary **Location** Minneapolis Marriott City Center, 30 S 7th St, Minneapolis, Minnesota, United States, 55402VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $16.37-$16.37 per hour **Tip Eligible:** Y **Other Compensation:** Service Charge Eligible **POSITION SUMMARY** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $16.4-16.4 hourly 7d ago
  • Assistant General Manager

    Drury Hotels 4.4company rating

    Saint Paul, MN job

    Property Location: 175 10th Street E - St Paul, Minnesota 55101 YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered. So Much More Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 WHAT YOU CAN EXPECT FROM US * Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores * Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year * Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program * Retirement - Company-matched 401(k) * Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly "+1 Service" bonus. WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will: * Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service * Train, develop, and coach team members to achieve success in their roles * Deliver on key business metrics of quality, service, profitability, and team * Role model quality assurance best practices each day with the team and consistently meet or exceed all measures WHAT WE EXPECT OF YOU * Passion to serve others and exceed our guests' expectations * Bachelor's degree in hospitality, business, or related field preferred * Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred Rise. Shine. Work Happy. The pay range is: $56,621.32 - $84,931.98 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis.
    $56.6k-84.9k yearly Auto-Apply 12d ago
  • Housekeeper/Room Attendant - AM - Full Time - Benefits after 30 days

    Hyatt Hotels Corp 4.6company rating

    Minneapolis, MN job

    Opportunity is knocking. Let's open the door, together. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded. The Room Attendant is responsible for ensuring cleanliness and tidiness in guest rooms assigned. Duties include but are not limited to making beds, restocking amenities, cleaning bathrooms and vacuuming. Attention to detail, time management, and adherence to hotel standards are essential for maintaining a welcoming environment for guests. Previous cleaning experience as well as the ability to communicate to guests is preferred. What you can expect: * Collaborative and team-driven environment with diverse industry experience. * Health benefit eligibility at 30 days of employment (FT) * 401K with company match - eligible to contribute at 30 days of employment * Discounted room nights at over 1,000 Hyatt properties upon hire * Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT, PT) * Education Assistance/Tuition Reimbursement (FT/PT) * Discounted employee parking ($5/day or $100/mo) * Access to hotel gym (25,000 sq. ft.) * Free meals in colleague cafeteria * Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) * Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) * View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $32k-39k yearly est. 14d ago
  • 19-21/hr Full Time Night Auditor - Marriott Hotel

    Fairfield Inn & Suites Bloomington Mall of America 4.1company rating

    Minneapolis, MN job

    Terratron, Inc. offers a competitive benefit package to all full-time associates that includes: Medical, Vision, Dental, and Life insurance Company-funded Short Term Disability insurance 401(k) with employer matching Paid time off 50% discount at all Terratron food and beverage outlets Worldwide Discounts for Hotel stays! Free parking by Minneapolis/St. Paul Airport Free uniforms Mall of America Discount Booklet Now offering DailyPay! Ask your Recruiter for more details ADP Discounts, including Child Care, Electronics, Tickets, Flights, Rental Cars, and More!! JOB SUMMARY Our Guest Service Representatives serve as our main point of contact for all guest requests. This person is responsible for greeting and assisting our guests. Some things that will be expected are verifying reservation information, financial transactions, and providing excellent guest satisfaction and customer service. If you have the heart to serve and a contagious smile, we want you! Who Are You? You are a guest focused, friendly and outgoing team player You are a highly dependable and organized individual with the ability to multi-task You are professional and like to have fun at work You can communicate verbally and in writing You have the spirit to serve You are motivated and able to work independently What Essential Skills Do You Have? Reliable, self-motivated and responsible time management Available to work a flexible schedule, including weekends, holidays, days and nights Ability to work with cleaning chemicals and maintain sanitary conditions Strong skills in oral and written communication and computer knowledge Cash handling skills This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $30k-36k yearly est. 7d ago
  • PM Line Cook- $17.50 - $20 - Full-Time

    Hyatt Hotels Corp 4.6company rating

    Minneapolis, MN job

    Cheers to your next adventure. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded. Prairie Kitchen and Bar is seeking a Restaurant Line Cook to join our culinary team. This role involves preparing and cooking a variety of hot and cold food items while maintaining high standards of quality, presentation, and safety. The ideal candidate has a strong foundation in culinary skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Responsibilities include, but are not limited to: Food Preparation & Cooking: Prepare a variety of hot and cold food items, including salads, desserts, cold appetizers, grilled ingredients, croutons, and cooked vegetables. Ensure all dishes are made with precision, consistency, and attention to detail. Kitchen Equipment Use: Operate and maintain kitchen equipment, including grills, deep fryers, ovens, electric slicers, and standard kitchen utensils such as knives, tongs, and spatulas, following all safety protocols. Inventory & Stock Management: Retrieve, organize, and store ingredients properly in refrigerators, freezers, and pantry areas. Rotate stock, label items with expiration dates, and ensure freshness of all ingredients. Sanitation & Cleanliness: Maintain a clean, organized, and sanitized work environment, including food preparation areas, storage spaces, and kitchen equipment. Follow all health, safety, and sanitation guidelines. Team Collaboration: Work closely with fellow kitchen staff to ensure efficient food preparation, assist in plating and garnishing dishes, and contribute to smooth kitchen operations during peak service times. Food Presentation: Ensure dishes are assembled and presented attractively, meeting the quality and visual standards of Prairie Kitchen and Bar. What you can expect: * Collaborative and team-driven environment with diverse industry experience * Health benefit eligibility at 30 days of employment * 401K with company match - eligible to contribute at 30 days of employment * Discounted room nights at over 1,000 Hyatt properties upon hire * Free room nights at over 1,000 Hyatt properties at 90 days of employment * Education Assistance/Tuition Reimbursement * Discounted employee parking ($5/day or $100/mo) * Access to hotel gym (25,000 sq. ft.) * Free meals in colleague cafeteria * Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) * Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $36k-43k yearly est. 3d ago
  • F&B Supervisor - AM Shift - $23/hr - Benefits after 30 days!

    Hyatt Hotels Corp 4.6company rating

    Minneapolis, MN job

    Cheers to your new adventure! Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded. The Food & Beverage Supervisor supports the guest and colleague experience in Prairie Kitchen and Bar (3-meal restaurant & bar) and MPLS Market (grab & go coffee and sundries). This role leads other colleagues by coaching, giving direction, training, and may include supporting basic management responsibilities. The F&B Supervisor plays a significant role in the overall F&B Outlet performance and drives the guest experience. Responsibilities include, but are not limited to: * Conducting team pre-shifts and supporting team through service * Managing the guest experience including monitoring guest interactions, responding to complaints and special requests, ensuring quality and accuracy of product and timeliness of service * Managing closing including daily administrative tasks, submitting requisitions, and ensuring side-work is completed * Upholding health, safety, and compliance standards What you can expect * Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds * Health benefit eligibility at 30 days of employment * 401K with company match - eligible to contribute at 30 days of employment * Discounted room nights at over 1,000 Hyatt properties upon hire * Free room nights at over 1,000 Hyatt properties at 90 days of employment * Education Assistance/Tuition Reimbursement * Discounted employee parking ($5/day or $100/mo) * Access to hotel gym (25,000 sq. ft.) * Free meals in colleague cafeteria * Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) * Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) * Annual performance-based increases All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
    $34k-41k yearly est. 10d ago
  • Baker

    Nothing Bundt Cakes 3.7company rating

    Minnetonka, MN job

    Celebrate life's special moments with hand-decorated cakes from Nothing Bundt Cakes, adorned with inspired decorations and signature frosting. Perfect for any occasion, our handcrafted recipes and inspired decorations celebrate special moments with a delightful charm and wit. And with a taste this yummy, we can almost guarantee your cake won't be around for long. So, 'Gather Round' and enjoy! Job Description The baker bakes all sizes and flavors of cakes offered by NBC and according to the NBC standards, recipes and timelines. The baker is responsible for maintaining the required par levels and will bake accordingly. The baker must keep the baking station clean, sanitized and running efficiently, track inventory and order groceries and baking materials. Qualifications • Able to lift up to 80 lbs. • Possess a strong sense of teamwork. • Integrity. • Takes initiative. • Fits the brand culture. • Has the ability to work under pressure. • Has physical stamina. • Enjoys doing repetitious work. • Has a strong sense of pride in his work. • Has good organizational skills and can foresee problems. • Understands the importance of maintaining a clean work area. • Can multitask without losing site of the details. Additional Information Position starts at $10/hr
    $10 hourly 60d+ ago
  • Froster

    Nothing Bundt Cakes 3.7company rating

    Minnetonka, MN job

    Celebrate life's special moments with hand-decorated cakes from Nothing Bundt Cakes, adorned with inspired decorations and signature frosting. Perfect for any occasion, our handcrafted recipes and inspired decorations celebrate special moments with a delightful charm and wit. And with a taste this yummy, we can almost guarantee your cake won't be around for long. So, 'Gather Round' and enjoy! Job Description The froster is responsible for making the NBC signature frosting and applying it to the full range of products for walk-in, pre-ordered and marketing orders. This person must keep the display case fully stocked, maintain an ample supply of samples and maintain appropriate par levels of additional cakes. The froster is responsible for keeping the frosting station clean, sanitized and running efficiently. Qualifications Able to lift up to 50 lbs. • Possess a strong sense of teamwork. • Integrity. • Takes initiative. • Fits the brand culture. • Has the ability to work under pressure. • Can follow instructions. • Has physical stamina. • Has a strong sense of pride in his work. • Can work at a fast pace. • Has good organizational skills. • Understands the importance of maintaining a clean work area Additional Information The Froster must also: • Uphold the NBC image and brand. • Assist other departments as needed and directed. • Frost all cakes for same-day and next-day orders. • Keep retail cases stocked with Bundtlets, 8-inch and 10- inch cakes and back-up sample trays. • Maintain par levels in cooler or case cakes, assorted Bundtini packs and sample trays. • Make frosting when stock level is below par. • Fold boxes. • Keep frosting area, tables, microwave and tool bins clean and sanitized according to local codes. • Track frosting material inventory.
    $25k-32k yearly est. 60d+ ago
  • Houseperson

    Drury Hotels 4.4company rating

    Saint Paul, MN job

    Night Houseperson with security responsibilities to work alongside Night Audit to get the hotel ready for the next day, cleaning public areas and ensuring the hotel is safe. Property Location: 175 10th Street E - St Paul, Minnesota 55101You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus. BASIC FUNCTION & JOB DUTIES: Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists guests whenever possible by providing information as requested. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance. Stocks public areas with supplies and sets up meeting rooms for events. Acts as night security alongside responsibilities for housekeeping duties. Walking property, showing a presence and reporting anything suspicious. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision. Rise. Shine. Work Happy.Hiring Immediately! The pay range is $17.87 - $27.60 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis.
    $17.9-27.6 hourly Auto-Apply 15d ago
  • Event Sales Coordinator - Full Time - Benefits after 30 days!

    Hyatt 4.6company rating

    Minneapolis, MN job

    **Cheers to your new adventure. Join Hyatt.** **When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests.** **Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.** **The Event Sales Coordinator will provide assistance to the Event Sales Managers and provide event management support to groups. This person must be a highly motivated individual who is eager to grow in Events and accept additional responsibilities when needed. This position will assist Event Sales Managers with administrative duties including, but not limited to preparing proposals, contracts and coordinating site visits. Along with assisting the managers, this position will also manage event details to include menus, space requirements agendas, and billing from start to finish.** **What you can expect** + Collaborative and team-driven environment with diverse industry experience + Health benefit eligibility at 30 days of employment + 401K with company match - eligible to contribute at 30 days of employment + Discounted room nights at over 1,000 Hyatt properties upon hire + Free room nights at over 1,000 Hyatt properties at 90 days of employment + Education Assistance/Tuition Reimbursement + Discounted employee parking ($5/day or $100/mo) + Access to hotel gym (25,000 sq. ft.) + Free meals in colleague cafeteria + Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) + Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status_ **Qualifications:** + A resume is required to be considered for the position. + A strong desire to learn and grown within events. + Team oriented individual able to adapt to ever-changing events industry. + Refined verbal and written communication skills. + Proficiency in Microsoft Office and computer applications. + Detail-oriented, organized, and able to succeed in a fast-paced environment. + Event Planning experience preferred. **Primary Location:** US-MN-Minneapolis **Organization:** Hyatt Regency Minneapolis **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** MIN002795 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $38k-45k yearly est. 10d ago
  • Security Supervisor - AM/Mid - Full Time - Discounted room nights - Benefits after 30 days!

    Hyatt 4.6company rating

    Minneapolis, MN job

    **Cheers to your new adventure. Join Hyatt.** **When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests.** **Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.** The **Security Supervisor** is responsible for the oversight of safety and security of the hotel. This person will respond to guest and employee emergencies, complete incident reports and supervise the security staff. This person will lead and respond with care while creating and maintaining an environment that makes our guests and colleagues feel safe and secure. This person must have exceptional communication skills as well as strong guest service orientation. **Responsibilities include, but are not limited to:** + Supervise and schedule the security team, including officers, patrol staff, and access control personnel-ensure staffing coverage across all shifts including nights, weekends and major events. + Conduct regular patrols of the property (public areas, back-of-house, loading docks, parking garage, event/convention spaces) to identify security risks, safety hazards, or policy violations. + Respond promptly and appropriately to security incidents (physical safety, theft, disturbance, fire alarm, medical emergency) and investigate reports, prepare incident reports, escalate as needed, and recommend corrective action. + Ensure compliance with local, state and federal laws, and Hyatt brand security standards. Maintain records of incidents, access logs and ensure audit readiness. + Coordinate with local law enforcement, fire department, and first responder agencies when needed; serve as hotel liaison in investigations or major incident responses. + Oversee and enforce key control, CCTV/surveillance systems, electronic access systems, and panic/duress alarms. Ensure all systems are functional and correctly monitored. + Develop, train and coach security staff on standard operating procedures, emergency response protocols (evacuation, lockdown, active-shooter, natural disaster), crowd management, guest relations, and Hyatt service expectations. + Support high-profile guest visits, conventions, and events by conducting risk assessments, deploying security staffing plans, and coordinating with event/banquet services. + Manage and support loss prevention initiatives: review incident patterns (e.g., theft, fraud, shrinkage), make recommendations for operational improvements, and assist with investigations and disciplinary processes. + Prepare daily/weekly security reports for senior leadership, including incident log summaries, risk assessments, staffing status, system/facility status, and training updates. + Actively contribute to the hotel's safety culture-lead &participate in safety committees, conduct safety audits, collaborate with engineering and facilities teams to address hazards and security vulnerabilities **What you can expect:** + Collaborative and team-driven environment with diverse industry experience + Health benefit eligibility at 30 days of employment + 401K with company match - eligible to contribute at 30 days of employment + Discounted room nights at over 1,000 Hyatt properties upon hire + Free room nights at over 1,000 Hyatt properties at 90 days of employment + Education Assistance/Tuition Reimbursement + Discounted employee parking ($5/day or $100/mo) + Access to hotel gym (25,000 sq. ft.) + Free meals in colleague cafeteria + Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks) + Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status) + Annual performance-based increases _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status_ **Qualifications:** + A resume must be provided to be considered for this position. + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal and written communication skills + 1-3 years of security experience (preferred) + Ability to stand for long periods of time and walk moderate distances + **This is an AM/Mid position with shifts starting between 7am-11am. Flexible availability is required, including weekends and holidays.** **Primary Location:** US-MN-Minneapolis **Organization:** Hyatt Regency Minneapolis **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Security **Req ID:** MIN002797 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $46k-60k yearly est. 10d ago
  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Extended Stay America job in Fridley, MN

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $28k-33k yearly est. 10d ago

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