Extended Stay America jobs in Fayetteville, NC - 52 jobs
Housekeeper Part Time-101020
Extended Stay America 4.5
Extended Stay America job in Fayetteville, NC
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
Watch A Day in the Life video for Housekeeper (English) **************************************************
Watch A Day in the Life video for Housekeeper (Spanish) **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Cleans assigned guest rooms with adherence to company standards, policies and procedures.
* Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
* Stocks carts and cart rooms if necessary and or directed by management.
* Reports all maintenance issues directly to the front desk and/or manager on duty.
* Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
* Complies with all safety and security policies and procedures.
* Completes all required and annual Extended Stay University training.
OTHER DUTIES
* Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* Other duties as assigned by the management team.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
COMPENSATION
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
* Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
* Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
* Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
* Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
* Detect items in guest rooms to ensure safe performance of work.
* Frequently work in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* Typically, moderate to loud noise levels in the work environment.
* The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
* No prior experience or training necessary.
$19k-24k yearly est. 8d ago
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Guest Services Rep Part Time-104020
Extended Stay America 4.5
Extended Stay America job in Fayetteville, NC
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
* Assists and responds to guest requests with diligent follow-through.
* Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
* Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
* Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
* Setup, maintain, and takedown of breakfast display in timely manner.
* Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
* Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
* Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
* Periodic tours of the property to ensure the property is meeting brand standards.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
* Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
* Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
* Other tasks as assigned by the management team.
.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
* Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$23k-27k yearly est. 10d ago
Meetings and Special Events Coordinator
Marriott International 4.6
Clayton, NC job
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$33k-45k yearly est. 5d ago
Guest Environment Expert
Marriott International 4.6
Clayton, NC job
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$34k-58k yearly est. 10d ago
Assistant Food and Beverage Operations Manager
Marriott International 4.6
Clayton, NC job
Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Managing Day-to-Day Operations
* Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
* Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.
* Supports and supervises an effective monthly self inspection program.
* Operates all department equipment as necessary and reports malfunction.
* Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Develops specific goals and plans to prioritize, organize, and accomplish your work.
* Celebrates and fosters decisions that result in successes as well as failures.
* Communicates areas that need attention to staff and follows up to ensure understanding.
* Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.
* Follows property specific second effort and recovery plan.
* Stays readily available/ approachable for all team members.
* Demonstrates knowledge of the brand specific service culture.
Ensuring Exceptional Customer Service
* Provides services that are above and beyond for customer satisfaction and retention.
* Serves as a role model to demonstrate appropriate behaviors.
* Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
* Takes proactive approaches when dealing with guest concerns.
* Sets a positive example for guest relations.
* Stays readily available/ approachable for all guests.
* Reviews comment cards and guest satisfaction results with employees.
* Responds in a timely manner to customer service department request.
Additional Responsibilities
* Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluates results to choose the best solution and solve problems.
* Performs hourly job function if necessary.
* Extends professionalism and courtesy to team members at all times.
* Comprehends budgets, operating statements and payroll progress report.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$45k-65k yearly est. 12d ago
Administrative Assistant- Rooms Division
Marriott International 4.6
Clayton, NC job
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$27k-35k yearly est. 29d ago
Steward
Marriott International 4.6
Clayton, NC job
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$24k-32k yearly est. 10d ago
Server - Lobby Lounge
Marriott International 4.6
Clayton, NC job
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$18k-26k yearly est. 12d ago
Baker
Nothing Bundt Cakes 3.7
Holly Springs, NC job
Benefits: * Paid holidays * Performance based raises * Flexible schedule * Free food & snacks * Free uniforms At Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our
guests' favorite recipes. You'll make the cakes that make people's day, so you'll get to
enjoy yours as well.
Here are a few reasons working here is so sweet:
Enjoy your evenings: We close earlier than most food service jobs.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
It smells great in here, all the time, and you will too!
You'll get trained. Not only on crafting cake, but on growing your career.
Apply now. Joy is the job.
$21k-27k yearly est. 60d ago
Joy Creator
Nothing Bundt Cakes 3.7
Holly Springs, NC job
Benefits: * Employee discounts * Flexible schedule * Free uniforms * Opportunity for advancement At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
* We close early so you can enjoy your evenings.
* We offer flexible work schedules.
* We're keeping it casual. T-shirts and sneakers are where it's at!
* Cake discounts. Yummm! Paid holidays, and most holidays off.
* This job is fun. It's literally a piece of cake!
* You'll get trained. Not only on crafting cake, but on growing your career.
* We love to celebrate and bring joy to the community.
* Some experience preferred.
Apply now. Joy is the job.
$25k-32k yearly est. 60d+ ago
Senior Banquet Chef
Marriott International 4.6
Clayton, NC job
Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff and managing all food related catering functions. Accountable for coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
* 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Leading Banquet Culinary Teams
* Supervises and coordinates activities of cooks and workers engaged in food preparation for property banquets and events.
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Serves as a role model to demonstrate appropriate behaviors.
* Ensures and maintains the productivity level of employees.
* Supervises banquet kitchen shift operations.
* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
* Leads shifts while personally preparing food items and executing requests based on required specifications.
Ensuring Culinary Standards and Responsibilities are Met for Banquet Events
* Estimates daily Banquet Event Order production needs.
* Coordinates banquet production and plating with the Executive Chef, Sous Chef and Banquet Maitre'd.
* Recognizes superior quality products, presentations and flavor.
* Plans and manages food quantities and plating requirements for all banquet functions.
* Maintains food preparation handling and correct storage standards.
* Ensures compliance with all Food & Beverage policies, standards and procedures.
* Assists the Executive Chef and Purchasing Manager with banquet menu planning and food purchasing.
* Develops banquet, seasonal and specialty menus for catering customers.
* Knows and implements brand's Safety Standards.
* Ensures compliance with all applicable laws and regulations.
* Follows proper handling and right temperature of all food products.
* Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
* Checks the quality of raw and cooked food products to ensure that standards are met.
* Assists in determining how food should be presented and creates decorative food displays.
Ensuring Exceptional Customer Service
* Provides services that are above and beyond for customer satisfaction and retention.
* Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
* Strives to improve service performance.
* Sets a positive example for guest relations.
* Empowers employees to provide excellent customer service.
Maintaining Culinary Goals Associated with Banquet Events
* Sets and supports achievement of goals including performance goals, budget goals, team goals, etc.
* Develops specific goals and plans to prioritize, organize, and accomplish your work.
* Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
* Supports procedures for food & beverage portion and waste controls.
Managing and Conducting Human Resource Activities
* Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
* Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
* Participates in employee progress discipline procedures.
* Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
* Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Attends daily Banquet Event meetings to review culinary requirements.
* Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$31k-49k yearly est. 5d ago
Hotel Front Desk Receptionist
Comfort Inn Pinehurst 4.5
Spring Lake, NC job
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
$24k-29k yearly est. 60d+ ago
General Manager-203100
Extended Stay America 4.5
Extended Stay America job in Fayetteville, NC
Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.
Watch A Day in the Life video for General Manager **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
* Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
* Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
* Completes daily room and Guest Ready room inspections.
* Manages ESA Brand Standards and processes while pursuing continuous improvement.
* Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
* Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
* Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
* Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
* Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
* Provides team members with the necessary tools and supplies to perform their jobs.
* Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
* Efficiently manages rooms to keep all guest rooms in service.
* Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
* Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
* Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
* Upholds and enforces ESA standards and policy compliance at the hotel level.
* Ensures bank deposits are completed in accordance with company policy
* Completes competitive surveillance (Sales Drive Bys)
OTHER DUTIES
* Reviews in-house rates.
* Adheres to federal, state and local employment related laws and regulations.
* Performs duties in all aspects of hotel operations as needed
* Directly manages an Assistant General Manager / Team Leader.
* Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Health Care and Dependent Care Flexible Spending Accounts
* Employer Paid Basic Life and AD&D Insurance
* Employer Paid Long Term Disability
* Optional Employee Paid - Voluntary Benefits
* Short-Term Disability
* Buy-Up Long-Term Disability
* Supplemental Life Insurance
* Dependent Life Insurance
* 401(k) Savings Plan
* Paid Time Off
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS
* 2-year degree highly preferred
* Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
* Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
* Ability to manage and direct a staff to perform daily job tasks
* Conversational or proficient in Spanish
ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
* Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
* Typically, moderate noise level in the work environment.
* Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
* Occasionally push, pull, lift and/or move up to 25 pounds.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Read, write and speak English and comprehends basic instructions.
* Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
* Present information in one-on-one and small group situations to customers, clients, and associate
* Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
* Conversational Spanish would be beneficial
$47k-73k yearly est. 12d ago
Mixologist
Marriott International 4.6
Clayton, NC job
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$18k-30k yearly est. 5d ago
Meetings and Special Events Manager
Marriott International 4.6
Clayton, NC job
Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Assisting in Managing Meetings and Special Events Operations and Budgets
* Researches and analyzes new products, pricing and services of competition.
* Assists in apprising property of all groups that will impact property operations.
* Assists in execution of event management strategy that is aligned with the company's business strategy and leads its execution.
* Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.
Managing Profitability
* Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.
* Creates opportunities to upsell during event planning.
* Assists in managing department controllable expenses to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
* Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
* Sets a positive example for guest relations.
* Interacts with guests to obtain feedback on product quality and service levels.
* Responds to and handles guest problems and complaints.
* Empowers employees to provide excellent customer service.
* Ensures employees understand expectations and parameters.
* Strives to improve service performance.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$38k-55k yearly est. 60d+ ago
Housekeeping Attendant
Marriott International 4.6
Clayton, NC job
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-26k yearly est. 10d ago
Bake Team
Nothing Bundt Cakes 3.7
Garner, NC job
Benefits: * Bonus based on performance * Competitive salary * Employee discounts * Opportunity for advancement * Paid time off * Training & development At Nothing Bundt Cakes, the Bake Team is at the heart of it all. Dedicated to perfecting the craft, you are able to support the Bakery because you see beauty in raw ingredients and strive for consistency when you make our guests' favorite recipes. You'll make the cakes that make people's days, so you'll get to enjoy yours as well.
Here are a few reasons working here is so sweet:
Enjoy your evenings: We close earlier than most food service jobs.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
It smells great in here, all the time, and you will too!
You'll get trained. Not only on crafting cake, but on growing your career.
Apply now. Joy is the job.
$19k-26k yearly est. 60d+ ago
Night Auditor
Comfort Inn Pinehurst 4.5
Pinehurst, NC job
Job Description
**Job Title: Night Auditor**
Join our dynamic hospitality team where exceptional service meets innovative solutions. We are dedicated to providing an outstanding experience for every guest. We are currently seeking a motivated and detail-oriented Night Auditor to join our team.
**Position Summary:**
The Night Auditor plays a critical role in ensuring the seamless operation of our hotel during the overnight hours. This position involves balancing the hotel's daily financial transactions, ensuring accuracy, and providing exceptional service to guests who may require assistance during the night.
**Key Responsibilities:**
- Perform all end-of-day accounting functions, including reconciling financial transactions and generating essential reports.
- Ensure accuracy in revenue reporting and identify any discrepancies.
- Provide efficient and courteous service to guests, addressing inquiries and resolving issues as needed.
- Assist in preparing the property for the upcoming day by coordinating with the housekeeping and maintenance teams.
- Maintain the security and safety of the premises during the overnight shift by conducting routine checks.
- Complete any additional responsibilities assigned by the management team, including administrative duties.
**Qualifications:**
- Previous experience in hotel front desk, accounting, or night auditing preferred.
- Strong numerical and analytical skills with a keen attention to detail.
- Exceptional customer service skills and the ability to communicate effectively with diverse guests.
- Proficiency with accounting software and hotel management systems is an asset.
- Ability to work independently, manage time efficiently, and multitask effectively.
- Flexibility to work overnight shifts, weekends, and holidays as needed.
**Why Join Us:**
- Competitive compensation package.
- Opportunities for professional development and career advancement.
- Supportive and inclusive work environment.
- Employee discounts on accommodations and services.
If you are a dedicated professional with a passion for hospitality and numbers, we invite you to apply for the Night Auditor position. Join us in delivering excellence and creating memorable experiences for our guests.
**Application Process:**
To apply, please submit your resume and a cover letter detailing your relevant experience. We look forward to reviewing your application and potentially welcoming you to our team!
$22k-26k yearly est. 29d ago
Froster
Nothing Bundt Cakes 3.7
Garner, NC job
Benefits: * Bonus based on performance * Employee discounts * Flexible schedule * Opportunity for advancement * Training & development * Free uniforms At Nothing Bundt Cakes, the Froster puts the sugar on top and makes every moment extra sweet. You'll put the finishing touches on the cake for our guests.
But what makes working here so sweet?
Enjoy your evenings: We close earlier than most food service jobs.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
It smells great in here, all the time, and you will too!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Must be able to work with speed
Have the ability to pay attention to details.
Night and weekend availability preferred
Apply now. Joy is the job.
$19k-25k yearly est. 60d+ ago
Steward - Casa Don Alfonso
Marriott International 4.6
Clayton, NC job
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.