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Extended Stay America jobs in Tigard, OR - 53 jobs

  • Room Attendant

    Extended Stay America Premier Suites Portland-North 4.5company rating

    Extended Stay America Premier Suites Portland-North job in Portland, OR

    Job Description Do you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, flexible, and enjoy working on a team. Compensation: $16 - $17 hourly Responsibilities: Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive Answer general questions from guests Document rooms cleaned, and report lost and found items and any damage or repairs needed Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned Qualifications: Possesses a strong work ethic with exemplary organizational, time management, and communication skills 1+ years as a professional housekeeper or similar position Graduated high school, received G.E.D or equivalent Strong knowledge of cleaning techniques and products About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
    $16-17 hourly 9d ago
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  • night laundry part time

    Extended Stay America 4.5company rating

    Extended Stay America job in Portland, OR

    The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. * Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains. * Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging. * Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards. * Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures. * Sets up and maintains the grab and go breakfast in accordance with brand standards. * Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards. * Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control. OTHER DUTIES * Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests and associates. * Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. * Frequently required to bend and position self to access low areas. * Frequently required to lift and/or move laundry and dishes up to 25 pounds. * On occasion one must push/pull carts weighing up to 50 lbs. * Occasionally required to traverse heights and remain stabilize while doing so. * Frequently works in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * The work environment will typically be at moderate to loud noise levels. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    $32k-40k yearly est. 13d ago
  • Front Desk Clerk

    Hyatt Hotels Corp 4.6company rating

    Portland, OR job

    WE ARE LOOKING FOR a Front Desk Clerk We are excited to share that Hyatt Regency Portland has an opportunity for people who love helping people. Please join our Front Office team as a Front Desk Clerk. The hourly rate is $22.25/hour. Responsibilities include but not limited to: * Welcome guests to the hotel with a friendly and professional demeanor, providing exceptional customer service throughout their stay. * Check guests in and out efficiently, processing payments, issuing room keys according to established procedures, and assisting with luggage as needed. * Answer phones, respond to inquiries, and provide information about hotel facilities, services, and local attractions. * Handle guest requests and concerns promptly and effectively, escalating issues to management as needed to ensure guest satisfaction. * Maintain accurate records of guest accounts, including billing information and room assignments. * Collaborate with other hotel departments to coordinate guest services and ensure a seamless guest experience. * Assist with concierge services, including making reservations, and providing recommendations for dining and entertainment. What are the additional benefits of working at the Hyatt Regency Portland? Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. * Health Benefits for you and your dependents * Paid Vacation, Sick and Holidays * 401K Plan with Matching Contributions * Employee Stock Purchase * Wellbeing Programs * Tri-Met discount * Complementary Meals * Tuition Reimbursement Program * Family Bonding Benefits as well as Oregon Paid Leave * Complimentary hotel nights, friends & family discounts at Hyatt properties around the world About Hyatt Regency Portland Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For, Fortune's Great Place to Work, and Fortune's 100 Best Workplaces for Millennials All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $22.3 hourly 17d ago
  • Assistant Event Operations Manager

    Marriott International 4.6company rating

    Portland, OR job

    Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience * High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR * If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred * Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Management of Event Operations associated with Banquets, Event Services * Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. * Leads shifts and actively participates in the servicing of events. * Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). * Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. * Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). * Attends pre-event/pre-convention meetings as needed to understand group needs. * Communicates critical information to the Banquet, Event Services and Event Technology teams. * Conducts room function inspections prior to each event to ensure the room is set according to specifications. * Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. * Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. * Maintains attendance log for Banquet, Event Service and Event Technology employees. * Manages departmental inventories and assets including par levels and maintenance of equipment. * Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). * Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. * Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. * Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) * Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. * Works with Event Planning team to verify flawless delivery of events. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards * Verifies knowledge and understanding of OSHA regulations are up to date. * Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. * Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. * Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking assistance from manager as necessary. * Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary. * Meets and greets guests. * Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities * Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. * Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. * Supports training when appropriate. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. * Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $46k-76k yearly est. 60d+ ago
  • Oxford Suites Jantzen Beach - Maintenance Manager

    Oxford Suites & Hotels 3.8company rating

    Portland, OR job

    Job Description At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! POSITION SUMMARY: The Maintenance Manager is responsible for overseeing and actively participating in the daily maintenance operations of the hotel, ensuring a safe, comfortable, and well-maintained environment for both guests and employees. Your responsibilities include troubleshooting, repairs, and leading the Maintenance Team to uphold the highest standards of safety, cleanliness, and operational efficiency. You will manage preventative maintenance programs, address facility issues promptly, and ensure compliance with company and regulatory requirements. Additionally, you may provide guest transportation as needed. Your leadership and technical expertise will play a vital role in maintaining the hotel's physical integrity and enhancing the overall guest experience. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Maintenance Leadership (35%): Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Lead and oversee the daily activities of the maintenance team, providing hands-on support and training to ensure tasks are completed efficiently Assist the General Manager in implementing maintenance programs and procedures including the benchmarking process Provide input on staffing needs based on operational requirements and help coordinate team schedules. Communicate with the team throughout shifts to ensure smooth operations and address any concerns or issues. Hold regular staff meetings Manage time and attendance records, including scheduling, ensuring compliance with company policies, scheduled breaks and overtime regulations, and addressing any discrepancies in a timely manner Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager. Operations (35%): Perform routine maintenance tasks on the interior and exterior of the facility, including electrical, plumbing, HVAC, and structural work Ensure the proper operation and maintenance of distribution systems for electricity, water, and gas Assist with day-to-day operations such as trash removal, pool maintenance, grounds upkeep, and security rounds, ensuring tasks are completed in a timely manner Safety & Preventative Maintenance (20%): Conduct regular inspections of the property to ensure compliance with OSHA, fire safety laws, and company standards, addressing potential hazards or cleanliness issues Participate in the hotel's preventative maintenance program, ensuring guest rooms, public areas, and hotel equipment are maintained properly Accurately log all maintenance tasks and keep records of equipment and facility operations Other (10%): Provide guest transportation as needed Comply with timekeeping policies by recording hours worked and obtaining approval for any overtime Adhere to attendance policies and maintain regular availability for scheduled shifts May participate in drivers program Perform other duties as assigned by the Property Managers Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority CORE SKILLS AND VALUES Company Character - Supports company vision and values Customer Service - Understands and meets the needs of customers Managerial Focus - Guides people and processes to achieve objectives Mechanical Skills - Understands is competent operating hand, and power equipment. Understands safety aspects. Physical Skills - Capable of performing laborious work in varied conditions Problem Solving - Sees and is able to define problems and find causes Professional Appearance - Maintains high standards of personal appearance and grooming Team Orientation - Works cooperatively with others, establishes rapport and assists others PREFFERED EDUCATION & EXPERIENCE High School Diploma or GED Required 2+ Years' Management Experience 3+ Years of Progressive Experience in a Hotel Experience / Training in: Commercial Refrigeration, Boilers, Plumbing, Air Conditioning, Building Construction, Carpentry, Fire Systems, Sewer and Water, Boilers, Electrical Breakers, Janitorial Services, Energy Conservation, Environmental, Hazardous Waste, Hygiene and Sanitation Maintenance and repairs of all infrastructures of hotel systems JOB REQUIREMENTS Valid Drivers License Required Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Reliable and consistent attendance PHYSICAL REQUIREMENTS Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, climb and walk on uneven surfaces on a frequent basis Must be able to walk, climb ladders and work outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 50 lbs. and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects Oxford Collection of hotels is proud to be an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $54k-76k yearly est. 1d ago
  • Steward/Dishwasher

    Hyatt 4.6company rating

    Portland, OR job

    **WE ARE LOOKING FOR a Full Time Dishwasher** The Hyatt Regency Portland at the Oregon Convention Center is seeking a Full-Time Dishwasher to join our team. **The hourly rate for this role is $21.25/hour.** **Responsibilities include but not limited to:** + Full and open availability, including weekends and holidays. + Wash dishes, pots, pans, and other kitchen utensils using industrial dishwashing equipment, ensuring cleanliness and sanitation standards are met. + Assist with running food to designated areas in a timely manner. + Maintain the cleanliness and organization of kitchen and banquet areas, including sweeping and mopping floors, wiping down surfaces, and emptying trash receptacles. + Ensure the cleanliness and proper maintenance of the trash room and trash compactor on a daily basis, including removing trash bags, sanitizing the trash bins, and cleaning surfaces. + Follow safety protocols and procedures when handling and disposing of kitchen waste, and cleaning chemicals. + Collaborate with kitchen staff and other team members to ensure efficient operations and a clean working environment **What are the additional benefits of working at the Hyatt Regency Portland?** · Health Benefits for you and your dependents · Paid Vacation, Sick and Holidays · 401K Plan with Matching Contributions · Employee Stock Purchase · Wellbeing Programs · Tri-Met discount · Complementary Meals · Tuition Reimbursement Program · Family Bonding Benefits as well as Oregon Paid Leave · Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world **About Hyatt Regency Portland** Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For , Fortune's Great Place to Work , Fortune's 100 Best Workplaces for Millennials and Forbes America's Best Employers for Diversity. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Qualifications:** **Qualifications:** + Previous experience as a dishwasher in a commercial kitchen or similar environment preferred. + Ability to lift and move heavy items, such as dish racks and trash bags. + Attention to detail and the ability to work efficiently in a fast-paced environment. + Flexibility to work various shifts, including evenings, weekends, and holidays. + Strong work ethic and reliability. **Primary Location:** US-Oregon-Portland **Organization:** Hyatt Regency Portland Convention Center **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Stewarding **Req ID:** POR002233 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $21.3 hourly 6d ago
  • Server AM

    Marriott 4.6company rating

    Portland, OR job

    **Additional Information** Day shift, fine dining experience preferred **Job Number** 25205001 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Portland, 900 SW Washington St, Portland, Oregon, United States, 97205VIEW ON MAP (****************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $28k-40k yearly est. 24d ago
  • Rooms Controller

    Marriott 4.6company rating

    Portland, OR job

    **Additional Information** Preferred Hotel, luxury, front office experience, Day shift 09:00am-05:00pm Tuesday through Saturday **Job Number** 25201364 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Portland, 900 SW Washington St, Portland, Oregon, United States, 97205VIEW ON MAP (****************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $24k-37k yearly est. 34d ago
  • Sous Chef

    Hyatt 4.6company rating

    Portland, OR job

    It's time to elevate your culinary career and join the leadership team at **Hyatt Regency Portland** , the largest hotel in Oregon and a flagship culinary operation located just steps from the Oregon Convention Center. Our dynamic culinary program supports a **three-meal restaurant, bar, and market** , alongside large-scale banquet operations. This role offers the opportunity to lead a high-visibility outlets program, contribute creatively to menus, and grow within a best-in-class hospitality environment supported by Hyatt's commitment to internal development. **Position Overview** The **Sous Chef - Outlets** oversees the daily culinary operations of the **three-meal restaurant, bar, and market** , working closely with the **Executive Chef and Executive Sous Chef** to maintain Hyatt's standards of quality, consistency, and guest satisfaction. This position is a hands-on leadership role with **creative input on menu offerings** and responsibility for **payroll management, food ordering, and operational execution** . In the absence of senior culinary leadership, the Sous Chef may be responsible for overseeing the full culinary operation. **Key Responsibilities** + Lead daily culinary operations for the **three-meal restaurant, bar, and market** + Contribute creatively to menu development, seasonal features, and recipe refinement while aligning with Hyatt brand standards + Ensure consistent execution, presentation, and quality across all meal periods + Manage food ordering, inventory, and vendor relationships to meet quality and cost objectives + Participate in payroll management, scheduling, and labor control for outlet kitchens + Supervise food preparation and cooking, ensuring efficiency and consistency + Recruit, train, coach, and evaluate hourly culinary colleagues + Collaborate with front-of-house leadership to deliver seamless service and elevated guest experiences + Monitor food cost, waste, and production levels to drive operational efficiency + Ensure compliance with all food safety, sanitation, and workplace safety standards + Support banquet and special event operations as business needs require + Mentor supervisors and junior culinary leaders, fostering engagement and development **What are the additional benefits of working at the Hyatt Regency Portland?** + Health Benefits for you and your dependents + Paid Vacation, Sick and Holidays + 401K Plan with Matching Contributions + Employee Stock Purchase + Wellbeing Programs + Tri-Met discount + Complementary Meals + Tuition Reimbursement Program + Family Bonding Benefits as well as Oregon Paid Leave + Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world **About Hyatt Regency Portland** Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For , Fortune's Great Place to Work , and Fortune's 100 Best Workplaces for Millennials **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status_** **Qualifications:** + In-depth knowledge of professional kitchen operations and outlet-focused food service + Proven leadership, communication, and organizational skills + Experience with training, payroll, food ordering, and basic financial management + Ability to thrive in a fast-paced, high-volume hospitality environment + Strong computer skills and familiarity with kitchen management systems + Culinary education and/or equivalent professional experience; hotel experience preferred + Flexible availability, including evenings, weekends, and holidays Hyatt is committed to developing culinary leaders from within. Sous Chefs receive cross-training in **restaurants, banquets, and garde manger** , preparing them for advancement into **Executive Sous Chef** and beyond. Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Sous Chef and find yourself as an Executive Sous Chef within a few years. 70% of management hired is from within Hyatt, 89% of Managing Committee is promoted from within. The statistics are there; make it your next step! **Primary Location:** US-Oregon-Portland **Organization:** Hyatt Regency Portland Convention Center **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Culinary **Req ID:** POR002232 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $45k-58k yearly est. 13d ago
  • Senior Sales Executive

    Marriott 4.6company rating

    Portland, OR job

    **Additional Information** **Job Number** 25183959 **Job Category** Sales & Marketing **Location** Portland Marriott Downtown Waterfront, 1401 SW Naito Pkwy, Portland, Oregon, United States, 97201VIEW ON MAP (****************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $36.06 - $48.08 per hour **Bonus Eligible:** Y **JOB SUMMARY** Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. **CANDIDATE PROFILE** **Education and Experience** **Required:** - High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. **Preferred:** - Large group sales experience. **CORE WORK ACTIVITIES** **Managing Sales Activities** - Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. - Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. - Closes the best opportunities for the property based on market conditions and property needs. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. - Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. - Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. - Develops group sales revenue and operation budgets, and provides forecasting reports. - Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. - Assists with selling, implementation, and follow-through of group sales promotions. - Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. - Provides accurate, complete, and effective turnover to Event Management. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. - Conducts site inspections, as required. - Monitors same day selling procedures to maximize room revenue and control hotel occupancy. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). - Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. - Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. - Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. - Performs other duties, as assigned, to meet business needs. **Building Successful Relationships** - Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. - Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. - Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. - Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. - Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. - Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $36.1-48.1 hourly 58d ago
  • Night Guest Laundry Attend-FT-102010

    Extended Stay America 4.5company rating

    Extended Stay America job in Tigard, OR

    The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards. Watch A Day in the Life video for Night Guest Laundry Attendant ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. * Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains. * Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging. * Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards. * Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures. * Sets up and maintains the grab and go breakfast in accordance with brand standards. * Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards. * Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control. OTHER DUTIES * Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * And any other duties as requested by the management team. The typical shift for this position is 11:00pm to 7:00am BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests and associates. * Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds. * Frequently required to bend and position self to access low areas. * Frequently required to lift and/or move laundry and dishes up to 25 pounds. * On occasion one must push/pull carts weighing up to 50 lbs. * Occasionally required to traverse heights and remain stabilize while doing so. * Frequently works in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * The work environment will typically be at moderate to loud noise levels. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    $32k-40k yearly est. 60d+ ago
  • Assistant Food and Beverage Manager

    Marriott International 4.6company rating

    Portland, OR job

    Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Day-to-Day Operations • Assists in the ordering of F&B supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to ensure understanding. • Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction results with employees. • Responds in a timely manner to customer service department request. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $42k-57k yearly est. Auto-Apply 4d ago
  • Intermediate Line Cook (Full-Time)

    Hyatt 4.6company rating

    Portland, OR job

    **WE ARE LOOKING FOR a Full Time Intermediate Line Cook** The Hyatt Regency Portland at the Oregon Convention Center is seeking a Full Time Intermediate Line Cook to join our team. **The hourly rate for this role starts is $23.22.** **Responsibilities include but not limited to:** Execute assigned tasks in a fast-paced kitchen environment, ensuring the quality and consistency of food items prepared. + Utilize culinary skills to prepare and cook a variety of menu items according to established recipes and standards. + Work efficiently and effectively on a single station within the kitchen, managing multiple orders and ensuring timely delivery of food items. + Maintain cleanliness and organization of workstations, equipment, and kitchen areas in accordance with health and safety standards. + Collaborate with kitchen team members to coordinate food preparation and ensure smooth service during peak hours. + Uphold health and safety standards, including proper sanitation and hygiene practices. + Additional responsibilities as assigned. **What are the additional benefits of working at the Hyatt Regency Portland?** Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. · Health Benefits for you and your dependents · Paid Vacation, Sick and Holidays · 401K Plan with Matching Contributions · Employee Stock Purchase · Wellbeing Programs · Tri-Met discount · Complementary Meals · Tuition Reimbursement Program · Family Bonding Benefits as well as Oregon Paid Leave · Complimentary hotel nights, friends & family discounts at Hyatt properties around the world **About Hyatt Regency Portland** Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a companythat continuously earns a spot on Fortune's 100 Best Companies to Work For , Fortune's Great Place to Work , Fortune's 100 Best Workplaces for Millennials and Forbes America's Best Employers for Diversity. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Qualifications:** · Minimum of 2 years of previous line cooking experience preferred. · Culinary degree or related hotel experience is preferred. · Proficiency in basic cooking skills, including knife handling, food preparation, and cooking techniques. · Ability to work effectively and independently on a single station in a high-pressure kitchen environment. · Strong attention to detail and commitment to delivering high-quality food items. **Primary Location:** US-Oregon-Portland **Organization:** Hyatt Regency Portland Convention Center **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Culinary **Req ID:** POR002221 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $23.2 hourly 51d ago
  • Hotel Housekeeping Manager

    Extended Stay America Premier Suites Portland 4.5company rating

    Extended Stay America Premier Suites Portland job in Portland, OR

    The Hotel Housekeeping Manager ensures that cleanliness, hygiene, and tidiness are upheld across the property. This leadership role includes overseeing the housekeeping team, maintaining cost efficiency, and supporting a positive and productive work environment.
    $35k-47k yearly est. 2d ago
  • Banquet Houseman

    Marriott 4.6company rating

    Portland, OR job

    **Additional Information** On Call Position, flexible shifts, should be able to obtain Oregon Food Handler's Card **Job Number** 25206107 **Job Category** Food and Beverage & Culinary **Location** Portland Marriott Downtown Waterfront, 1401 SW Naito Pkwy, Portland, Oregon, United States, 97201VIEW ON MAP (****************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $24.16-$24.16 per hour **Other Compensation:** Service Charge Eligible **POSITION SUMMARY** Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $24.2-24.2 hourly 21d ago
  • General Manager

    Comfort Inn & Suites, Beaverton 4.5company rating

    Beaverton, OR job

    FLSA Status: Exempt Department: A&G The General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property, providing support, supervision and guidance to their management team and front-line associates. He or she will ensure that financial performance is optimized, that high quality product and service levels are maintained, and that the hotel is operated in compliance with state, federal and local regulations as well as Company (Dekha Prosperity, LLC) and brand standards. The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands-on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests and clients, associates, ownership, corporate representatives, brand representatives and key vendors. Job Duties & Functions • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner. • Maintain regular attendance in compliance with Dekha Prosperity, LLC standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include compliance with MKM Hotels and Brand dress code and wearing a name tag when working (per brand standards). • Comply with and ensure adherence to Dekha Prosperity, LLC standards and regulations to encourage safe and efficient hotel operations. • Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. • Tour the operating departments daily, adjusting as needed via department heads. • Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Dekha Prosperity, LLC standards, and the review of previous and future sales and operations efforts. • Meet all financial review dates and corporate directed programs in a timely fashion. • Hold a monthly financial review with all department managers and available supervisors. • Ensure that all department heads maintain budgeted productivity levels and Dekha Prosperity, LLC standard checkbook accounting procedures. • Develop managers for future advancement through competency training and corporate sponsored training programs. • Participate in required M.O.D. coverage as scheduled. • Maintain direct contact with and monitor the development of management trainees. • Adhere to all Dekha Prosperity, LLC policies and procedures and train new managers to ensure compliance. Oversee and assist in the company budget process as required. • Ensure that training in service standards is taking place in each department using the steps to effective training according to Dekha Prosperity, LLC standards. • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. • Ensure complete processing of invoices daily by using the A/P process. • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. • Ensure that employees are always attentive, friendly, courteous, and efficient in their interactions with guests, managers, and all other employees. • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. • Prepare and conduct all management interviews and follow hiring procedures according to Dekha Prosperity, LLC S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. • Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended. • Perform all department manager performance appraisals according to Dekha Prosperity, LLC S.O.P.'s, and ensure that managers are following the standards in their administration of performance appraisals to their staff. • Motivate, coach, counsel and discipline all management personnel according to Dekha Prosperity, LLC S.O.P.'s and ensure that managers are following the standards in their administration of counseling and disciplinary steps. • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. • Ensure that all employees receive fair and equitable treatment according to Dekha Prosperity, LLC S.O.P.'s. • Meet all sales clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. • Be in the public areas during peak times, greeting guests and helping as needed. • Maintain procedures for handling of the hotel safe specifically regarding security and initiate a monthly safe audit. • Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies. • Complete required corporate training modules and become certified to train those as required. • Ensure that all scheduled meetings take place on the property. Benefits You are a valued asset, and we strive to let you know it. All benefits are available post introductory period. Full-Time associates (30+ hours/week) Paid Time Off (PTO) per OR State requirements. Paid Vacation per company policy after one (1) year of service. Qualify for Medical, Dental and Vision. Choice Hotels team member benefits. On-Site training modules Part-Time associates Paid Time Off (PTO) per OR State requirements. Choice Hotels team member discount on stays. On-Site trainings modules General This is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Dekha Prosperity, LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Requirements Education & Experience • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. • Must have valid driver's license for the applicable state. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the need. • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. Salary Description 65000
    $47k-73k yearly est. 60d+ ago
  • Food & Beverage Supervisor

    Hyatt 4.6company rating

    Portland, OR job

    **WE ARE LOOKING FOR an F&B Supervisor** **We are excited to share that Hyatt Regency Portland has an opportunity for people who love helping people.** **Please join our Food and Beverage team as an F&B Supervisor.** The hourly rate starts at $23.00/hour. **Responsibilities include but not limited to:** · Supporting all food and beverage colleagues to provide exceptional service to our guests. · Acts as the Manager on Duty for the outlets for morning, afternoon, and evening shifts. · Facilitates effective communication across all departments regarding food and beverage happenings. · Assist and delight guests. · Work closely with operations leadership, including the Director of Operations, Assistant Director of Operations, Restaurant Manager, Beverage Manager, Director of Purchasing, and Culinary leadership. **What are the additional benefits of working at the Hyatt Regency Portland?** Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. · Health Benefits for you and your dependents · Paid Vacation, Sick and Holidays · 401K Plan with Matching Contributions · Employee Stock Purchase · Wellbeing Programs · Tri-Met discount · Complementary Meals · Tuition Reimbursement Program · Family Bonding Benefits as well as Oregon Paid Leave · Complimentary hotel nights, friends & family discounts at Hyatt properties around the world **About Hyatt Regency Portland** Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a companythat continuously earns a spot on Fortune's 100 Best Companies to Work For , Fortune's Great Place to Work , and Fortune's 100 Best Workplaces for Millennials. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + Refined and professional verbal and written communication skills + Ability to stand and walk for duration of shift + Ability to lift, pull, and push a moderate weight + Must be able to work a flexible schedule, including weekends, evenings, and holidays + Oregon Food Handler Card and OLCC Permit Required + Previous F&B experience preferred + Ability to work AM and PM shifts, weekends, and holidays **Primary Location:** US-Oregon-Portland **Organization:** Hyatt Regency Portland Convention Center **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** POR002230 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $23 hourly 17d ago
  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Extended Stay America job in Beaverton, OR

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $26k-31k yearly est. 34d ago
  • Steward/Dishwasher

    Hyatt Hotels Corp 4.6company rating

    Portland, OR job

    WE ARE LOOKING FOR a Full Time Dishwasher The Hyatt Regency Portland at the Oregon Convention Center is seeking a Full-Time Dishwasher to join our team. The hourly rate for this role is $21.25/hour. Responsibilities include but not limited to: * Full and open availability, including weekends and holidays. * Wash dishes, pots, pans, and other kitchen utensils using industrial dishwashing equipment, ensuring cleanliness and sanitation standards are met. * Assist with running food to designated areas in a timely manner. * Maintain the cleanliness and organization of kitchen and banquet areas, including sweeping and mopping floors, wiping down surfaces, and emptying trash receptacles. * Ensure the cleanliness and proper maintenance of the trash room and trash compactor on a daily basis, including removing trash bags, sanitizing the trash bins, and cleaning surfaces. * Follow safety protocols and procedures when handling and disposing of kitchen waste, and cleaning chemicals. * Collaborate with kitchen staff and other team members to ensure efficient operations and a clean working environment What are the additional benefits of working at the Hyatt Regency Portland? * Health Benefits for you and your dependents * Paid Vacation, Sick and Holidays * 401K Plan with Matching Contributions * Employee Stock Purchase * Wellbeing Programs * Tri-Met discount * Complementary Meals * Tuition Reimbursement Program * Family Bonding Benefits as well as Oregon Paid Leave * Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world About Hyatt Regency Portland Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For, Fortune's Great Place to Work, Fortune's 100 Best Workplaces for Millennials and Forbes America's Best Employers for Diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $21.3 hourly 6d ago
  • Assistant Room Operations Manager

    Marriott 4.6company rating

    Portland, OR job

    **Additional Information** **Job Number** 26208419 **Job Category** Rooms & Guest Services Operations **Location** Portland Marriott Downtown Waterfront, 1401 SW Naito Pkwy, Portland, Oregon, United States, 97201VIEW ON MAP (****************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77 - $29.33 per hour **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management of Rooms Operations Activities** - Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. - Runs and reviews critical information contained in room operations reports. - Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. - Operates all department equipment as necessary and reporting malfunctions. - Ensures employees have the proper supplies and uniforms. - Understands night audit procedures and being able to comprehend and utilize reports as necessary. - Understands and complies with loss prevention policies and procedures. - Communicates performance expectations employees in accordance with job descriptions for each position. - Handles employee questions and concerns. - Effectively schedules employees to business demands and tracks employee time and attendance. **Contributing Information to Support Managing to Budget** - Supervises same day selling procedures to maximize room revenue and property occupancy. - Verifies accuracy of room rates to maximize revenue opportunities - Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. - Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. - Understands the impact of Room Operations on the overall property financial goals and objectives. **Providing for and Managing the Guest Experience** - Assists in the investigation of employee and guest accidents. - Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. - Assists in the review of comment cards and guest satisfaction results with employees. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $25.8-29.3 hourly 16d ago

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