EZ jobs in Chicago, IL

Pay range is based on experience from $15.00/hr to $17.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Are you a seasoned professional with a knack for navigating complex liability claims? Join our Major Case Unit as a Senior Liability Adjuster, where you'll play a pivotal role in managing high-stakes commercial general liability claims involving litigation and exposures that exceed policy limits. Key Responsibilities: Expertly handle large and catastrophic losses, ensuring thorough investigations and effective resolutions. Analyze construction contracts and insurance policies to identify coverage issues and risk transfer strategies. Proactively negotiate claims to achieve favorable outcomes for our clients. Investigate losses with a keen eye for detail, identifying covered and uncovered claims. Collaborate with panel counsel to develop robust litigation plans and defend our insureds. Review evidence, reports, and medical records to build strong cases. Establish indemnity and expense reserves with precision. Process payments efficiently and accurately. Conduct interviews with insureds, claimants, and witnesses to gather crucial information. Salary Range $95,000.00 - $140,000.00 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Qualifications Minimum 10 years of prior experience adjusting CGL and BOP liability claims At least 5 years of experience adjusting New York Labor Law claims with an exposure of $500,000 or more Bachelor's degree required; Attorney license preferred Ability to understand coverage Analyze policies of insurance and relevant contracts to address priority of coverage and explore risk transfer strategies Excellent written and verbal communication skills Strong organizational and computer skills Excellent time management skills with the ability to prioritize Occasional travel to hearings, mediations, trials, and conferences

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities As a Data Product Manager at GUARD, you will be a trusted partner interfacing with the business, continuously capturing new opportunities, delivering, and realizing business value with data and analytics. In partnership with business domain leads, you will lead the design, implementation, and adoption of valuable and reusable data products. This position is crucial in enhancing our capabilities and achieving impactful business outcomes. As a Data Product Manager, you will play a pivotal role in the success of our innovative approach towards a decentralized and domain-driven data product marketplace. As a Data Product Manager, you will be: Engaging with business stakeholders regularly to identify and prioritize new opportunities and translate them into data product designs. Ensuring alignment of business opportunities and data products with market and regulatory requirements and business goals. Understanding and addressing user needs throughout the product lifecycle. Conducting research, user interviews, and providing guidance for product development. Leading the product discovery phase and creating the initial high-level technical design of data products. Overseeing the data product team and the entire data product lifecycle across continuous discovery and delivery cycles. Acting as the primary point of contact between cross-functional teams, data, IT, and business leaders. Ensuring data quality and implementing governance practices to maintain clean and current data. Salary Range: $92,700.00-$217,800 Qualifications For this position, you will need to have: 3+ years of professional work experience. Experience in both data & analytics, and business fields. Experience in guiding teams towards desired outcomes. Proven ability to manage and engage with diverse stakeholders. Experience in facilitation of workshops and meetings. Ability to align technical solutions with business strategy. Propensity to translate expectations and challenges between stakeholders and technical experts. Proven ability to adapt and solve challenges while working in a constantly changing environment. Excellent spoken and written communication. Experience in product management, design and development within the data and AI space is a plus. Technical fluency towards data and AI is a plus. Strong understanding of industry trends and insurance knowledge is a plus. Experience with agile frameworks such as Scrum or Kanban is a plus. Applicants must be authorized to work in the U.S. without current or future sponsorship.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities As a Cloud Infrastructure Engineer on our Technology Services Team, you will play a key role in the design, planning, and execution of projects related to GUARD's server, storage, backup, and virtualization environments in the cloud. An ideal candidate should be able to understand and implement public cloud IaaS, PaaS, and SaaS solutions, as well as analyze and resolve complex issues related to these areas. Monitor system performance and capacity and provide proactive remediation. Provide cloud services estimates and identify trends and opportunities for process and technology advancements to critical Infrastructure. Act as a technical escalation point for team members. We are seeking an Infrastructure Engineer to work out of one of these locations: Corporate Office in Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, Chicago, IL, Alpharetta, GA, or Dallas-Fort Worth, TX. Responsibilities: Lead and participate in Azure cloud infrastructure projects. Design and implement infrastructure technical solutions that exhibit high levels of performance, security and scalability, while keeping any risks/impacts to the business in mind. Develop and implement complex cloud environments, focusing on infrastructure as code (IaC) using tools like Terraform, Pulumi, ARM templates, BluePrint. Experience with Azure DevOps or Github Actions. Create, manage, and understand Azure resources such as app gateways, load balancers, storage accounts, Azure Files, app services, NSGs, virtual desktops/pools, backup/polices, Site Recovery, Azure Backup, etc. Deliver technical leadership in the engineering and architecture of GUARD's server, storage, and cloud infrastructure. Guide IT Administrators to ensure proper execution of project designs and ongoing conformity to policy. Ensures infrastructure meets compliance and security standards through audits and tools like Azure Policy. Ensures disaster recovery / backup solutions are operational, maintained and meeting the business needs. Ability to diagnose and resolve cloud infrastructure related problems. Document systems, processes, and/or procedures. Ability to respond to and investigate security alerts. Track industry trends and maintain knowledge of new technologies to better serve the enterprises architecture needs. Demonstrated experience in balancing multiple priorities and managing a variety of projects with strong attention to detail. Ability to mentor and knowledge share as needed to team members and peers. Availability after hours for critical systems maintenance\issues. Participation in On-Call rotation. Salary Range $65,900.70-$152,611.80 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Qualifications 5+ years of public cloud (Azure) engineering experience. Solid understanding and experience with Infrastructure as Code. Primary focus on security across all areas of responsibility. Deep understanding of Active Directory, DNS, DHCP, and Windows Server 2016-2022. Experience with Entra ID, Defender for Cloud, and compliance. Hands on administrative experience with SIEM technologies Knowledge of networking and an understanding of traffic flow, subnets, TCP/UDP, and IP communication. Familiarity with cloud backup and disaster recovery methodologies. IT service delivery mindset with a friendly and positive attitude. Excellent communication skills with an ability to articulate complex information in an easy to understand manner. Applicants must be authorized to work in the U.S. without current or future sponsorship.

The Compliance Services Specialist I is responsible for management of various transactional process managed by the Compliance services team. Transactions include management of new vehicle paperwork or the registration renewals process. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry. The specialist will be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration. Individuals in this role will be assigned to one of the following working groups and understand the role includes flexibility to be reassigned to another team to suit the business needs to optimize customer satisfaction. DRIVER FULLILLMENT CENTER Print title, registration and tax documents based upon owner, state and specific client or vehicle instructions assign ownership to ensure compliance within state and county statutes. Identify, analyze and research to resolve state, county, and province license and title rejections and or questions pertaining to title, registration and tax. To create, update and adjust the print positions on a form through Forms Definition Order duplicate mso's directly through manufacturer website and follow up until received. REGISTRATION RENEWALS: Process registration renewals using the appropriate resource (e.g., electronic transfer, on-line terminal, mail) for each jurisdiction, while achieving department performance standards for accuracy and timeliness Ensure clients are billed correctly for renewals by verifying registration and service fees. Reconcile discrepancies using data acquired from Wheels' databases and from vendor reports. Implore best method possible to keep vehicle legal for client use. Contact driver or client when jurisdiction requirements (e.g., emissions check, resolve outstanding violations) are needed to complete renewals. Coordinate with other departments to help fulfill missing/late requirements. EDUCATION and/or EXPERIENCE: Minimum high school diploma or equivalent 2 years of previous office or customer service experience Use of SalesForce request management system to engage and respond to client / driver requests. PHYSICAL DEMANDS: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments. SKILLS/COMPETENCIES: Ability to speak and write clearly, confidently and succinctly in communications with dealers, tag agencies, government agencies, and clients. Strong customer service skills, with the ability to interact internal/external customers with diplomacy and tact. Multi-task in a fast-paced environment, while demonstrating ability to effectively prioritize tasks and maintain a high level of organization. High attention to detail to ensure accuracy and ability to audit invoicing. Demonstrate excellent follow up and problem-solving skills. Complete basic math functions to calculate complex tax documents. Proficient with Microsoft Windows and the various software it offers. (Visio, Word, Excel, Office, Etc.) Proficient with web-based systems and databases and knowledgeable with navigating the internet. Strong networking skills with the ability to negotiate cost and pricing with various vendors. Must be self-motivated, work well in a team environment, and demonstrate leadership qualities. Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $36,700-$51,300 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Business Process Engineer will play a pivotal role in driving process optimization and transformation within our organization. This individual will be responsible for analyzing existing processes, identifying opportunities for improvement, and implementing solutions to enhance efficiency, productivity, and customer/client satisfaction. The ideal candidate will have a strong background in business process management within the P&C insurance industry, with a keen eye for detail and a passion for driving continuous improvement. The position can be located in either Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, New York, NY, Chicago, IL, Dallas, TX, Scottsdale, AZ, Alpharetta, GA. Key Responsibilities: Conduct comprehensive analyses of existing P&C insurance claims processes, identifying inefficiencies and improvement opportunities across policy administration, claims, and underwriting functions. Define business requirements needed to enable target state processes. Assist in the design and propose improved processes that align with P&C insurance best practices and organizational goals. Collaborate with cross-functional teams to implement new or improved P&C insurance processes, ensuring smooth transitions. Establish and monitor key performance indicators (KPIs) for P&C insurance processes to track improvements and identify areas needing attention. Support change management initiatives by developing training materials and assisting in stakeholder communication. Manage small to medium-sized process improvement projects within the P&C insurance context. Design and deliver training programs for P&C insurance processes, ensuring that employees across different departments understand new or improved workflows. Develop comprehensive training materials and conduct workshops to facilitate the adoption of process changes. Qualifications 3-5 years of experience in business process management Strong understanding of the claims value chain; familiarity with commercial P&C lines (Workers' Comp, BOP, Commercial Auto) required Ability to facilitate workshops, map current/future state, and assist with execution (SOP updates, training, rollout). Skilled at consuming reports and drawing insights; knowledge of claims KPIs and performance metrics is a plus. Knowledge of process improvement methodologies such as Lean, and/or Six Sigma. Proficiency in documenting P&C insurance processes, including creating detailed process flows, standard operating procedures, and training materials with meticulous attention to detail. Experience with business process management tools and software. Strong project management and business analysis skills. Excellent analytical and problem-solving abilities. Effective communication and stakeholder management skills. *Applicants must be authorized to work in the U.S. without current or future sponsorship* Salary Range $100,000.00-$150,000.00 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

WHAT WE'RE LOOKING FORBerkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Premium Auditor in the Chicago area to join our team! This seasoned field professional will be responsible for completing final premium audits on workers compensation policies of all complexity levels and serve as an essential point of contact for the Company's largest and most complex accounts. This role requires regular travel to meet with policyholders and brokers which may involve long distance travel utilizing various forms of transportation, including but not limited to car, plane, or train and occasional overnight stays.ESSENTIAL RESPONSIBILITIES Conducts final premium audits on workers' compensation policies, ranging in complexity from small policies with a few classification codes and a few states to large complex policies containing multiple classification codes and multiple states. Performs onsite inspections as assigned or as needed. Reviews documents submitted via the customer portal. Requests and reviews standard and complex payroll forms. Requests and reviews any additional payroll and tax documents as needed to perform the final audit. Asks detailed questions to verify classification codes and determine final payroll. Identifies issues and concerns, addresses all concerns with external stakeholders, and notifies the Premium Audit Supervisor or Premium Audit Manager as needed. Serves as the primary point person for SIU investigations and other unusual requests. Provides detailed summaries of audit results utilizing Company software. Provides company-specific descriptions to justify classification codes and creates standard and complex worksheets to verify final audited payroll. Identifies discrepancies compared to pre-audit classification codes and states and provides detailed explanations. Contacts internal and external stakeholders regarding unusual items, and forwards to Management for discussion. Independently resolves complex discrepancies within prescribed authority level. Acts as a primary contact for agent and policyholders regarding questions about individual audit results, premium billing, and the Company's customer portal. Provides additional assistance as requested to ensure an excellent customer experience. Conducts self-directed research on applicable bureau websites and call centers as needed to prepare for standard and complex meetings with policyholders and when performing onsite visits. Submits inquiries to state bureaus for more complex scenarios. Develops contacts within bureaus and uses contacts for ongoing research to more effectively classify risks. Serves as a resource for other units for inquiries. Identifies research gaps and propose changes to material and updates to protocols. Partners with Underwriting to ensure the correct application of classification codes and reviews applicable manual rules. Resolves discrepancies and concerns. Processes final audit and revised final audit transactions on policies. Provides a comprehensive summary of audit development to justify AP/RP. Prepares to answer complex questions regarding development. Identifies and acknowledges dispute submissions. Inquires about disputes, and requests additional information to validate disputes. Works with applicable stakeholders (insureds, Underwriting, Marketing, producers) to resolve standard and complex disputes. Provides a complete overview of the dispute resolution process when requested and assists in developing paths to resolution. May be asked to take over and resolve the Company's most complicated audit disputes. Develops a comprehensive understanding of classification codes and premium audit manual rules for all assigned jurisdictions. Develops a standard understanding of classification codes and premium audit manual rules for all other jurisdictions. Uses technical expertise to complete final premium audits effectively and efficiently on assigned workers' compensation policies and resolves inquiries as presented. Answers standard and complex inquiries regarding the premium audit process and finance workflows. Advises Underwriting, Loss Control, Claims, and other internal departments on standard and complex premium audit-related rules and procedures. Works with other teams as directed or as needed to ensure an efficiency policy lifecycle. REQUIRED QUALIFICATIONS Education: Bachelor's degree in Business, Statistics, Finance, or Accounting from a four-year college or university required. Licenses/Certifications: Valid United States driver's license in good standing required. Certified Insurance Premium Auditor (CIPA) designation preferred. Experience: A minimum of 8 years of relatable premium audit experience is required. Technical/Functional Knowledge: Ability to read and interpret complex information, such as bureau websites, workers' compensation policies, and premium audit manual rules. Ability to demonstrate expertise and application of classification codes and premium audit practices/regulations for multiple jurisdictions. Articulates highest level of technical expertise to complete final premium audits on complex workers compensation policies and resolve all levels of inquiries to optimal completion. Models expert learning and growth in function. Is regularly identified as a technical expert and is consistently utilized to support and drive key projects. Proposes processes or strategies to meet the needs of the organization and its policyholders. Computer Skills: Proficiency in Microsoft Office/365 suite of applications (e.g., Outlook, Word, Excel, PowerPoint) and ability to be proficient in applicable databases, systems, and vendor software programs required. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and professional business correspondence and procedure manuals. Ability to effectively present information and respond to moderately complex audit questions from management, internal and external stakeholders. Relationship Building/Conflict Management Problem Solving and Decision-Making Reasoning Ability Results Oriented WHAT WE OFFER Opportunity for Growth Paid Time Off Paid Holidays Immediate Vesting of Retirement Savings + Company Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Hospital Indemnity Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, Berkshire Hathaway Homestate Companies (BHHC) has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity. ------------------------------------ Applicants must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Berkshire Hathaway Homestate Companies/Oak River Insurance Company.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Data Product Architect plays a critical role in our Data and Analytics (DnA) Operating Model, contributing to the development of a Data Marketplace that provides valuable, reusable data products for various business domains within the federated guild. In collaboration with Data Product Managers, this role defines and implements solution architectures for data products that align with business objectives, value hypotheses, and analytical use cases. The Data Product Architect is the custodian of technical assets, including: Detailed design diagrams Data contracts Domain resources (e.g., infrastructure, compute capacity, storage) Additionally, this role administers the CI/CD DevOps process, ensuring seamless deployment and compliance with both domain-specific and platform-wide guardrails. Primary Objectives: Build data products that support descriptive, diagnostic, predictive, and prescriptive analytics. Utilize the DnA Platform's services while allowing custom development within prescribed guardrails. Drive business transformation by helping domains predict and optimize outcomes at scale. Key Responsibilities: Serve as a technical consultant for business owners and SMEs during the pre-data product development phase. Lead the design and implementation of scalable data product architectures. Ensure consistency between functional, service quality, and system management requirements. Represent the data product solution design within the Federated Governance Guild. Follow the DnA target architecture, leveraging and reusing existing patterns to align with core principles. Create, iterate, and maintain technical documentation and data product architecture. Optimize performance, cost-efficiency, and future scalability of data systems. Act as a Microsoft Fabric expert, ensuring scalability, security, and governance of data solutions. Technical Responsibilities: Data Product Canvas Phase Conduct data value chain analysis and assumption management. Define solution requirements and establish high-level designs. Data Product Delivery Phase Develop detailed architectural designs. Manage infrastructure, compute capacity, and storage. Oversee CI/CD pipelines for data ingestion, transformation, and visualization. Serve as an equal stakeholder alongside the Data Product Manager during user acceptance testing. Leadership & Collaboration: Mentor domain data engineers in best practices. Drive data product development and delivery to achieve business goals. Continuously assess data product usage and recommend enhancements. Collaborate with the DnA Platform team to integrate new innovations. Qualifications Minimum Qualifications: Bachelor's or master's degree in computer science, Information Science, or related field. 6 to 8 years of hands-on experience in Data Product Architecture, with expertise in Data Mesh, Marketplace, and Product methodologies. Key Technologies & Tools: Microsoft Azure Microsoft Fabric OneLake/Delta Lake - Optimized storage for structured and unstructured data. Apache Spark - Scalable framework for large-scale data processing. SQL & T-SQL - Essential for data querying and transformations. PySpark & Scala - Critical for big data processing and machine learning workflows. Fabric Notebooks - Python, SQL, and Spark development environment. Data Factory - ETL/ELT tool for data pipeline orchestration. GraphQL API - Efficient querying and data integration across domains. CI/CD Pipelines - Automating data workflows and deployments. Livy API - Used for managing Apache Spark jobs. Monitoring & Logging - Tools to track pipeline performance and health. Fabric Advisor - Optimization tool for performance tuning. Power BI - Advanced analytics and visualization. VS Code Integration - Enables development and debugging of Fabric notebooks. Soft Skills & Leadership: Expertise in Agile software development methodologies. Strong understanding of Data Product Management principles. Ability to identify dependencies and solve complex challenges creatively. Excellent communication and stakeholder management skills. Preferred Qualifications & Required Industry Expertise: Experience in P&C Insurance industry required Microsoft Certified: Fabric Data Engineer Associate certification strong preferred *Applicants must be authorized to work in the U.S. without current or future sponsorship* Salary Range $100,000.00 - $190,000.00 USD per year The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

The Account Payable/Vendor Management Specialist is responsible for developing and maintaining master data standards in alignment with business requirements and priorities; specifically, the maintenance of vendor master. This role will work hand in hand with all other departments to ensure the vendor data entered the system is accurate. Additionally, this position will handle communicating in a professional manner with the business partners regarding any related discrepancies to the flow of accounts payable. Research inquiries and resolve related discrepancies. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Monitor AP MasterData email inbox and process all Vendor Master Data requests Execute changes to JDE, AS400 and other internal systems as approved by the business Maintain vendor W-9 forms, produces and files 1099 forms in accordance with IRS regulations Meeting or exceeding Service Level Agreements regarding timeliness of processing Train and instruct departments on Vendor Management process Ensure data quality, compliance, and consistency of master data Setup and maintain banking information for automatic draft accounts Complete verification process of banking information prior to vendor setup Assist with continuous improvement of data management Ensuring accuracy and proper storage of Tax documentation and banking information Identification and support of vendor data cleansing activities Maintain strict confidentiality of sensitive information Perform mass updates to the vendor master data list as required Work with business units and process experts to resolve master data issues Participate in projects and initiatives across multiple functional areas and regions Support the business with required procedures, submit incidents and change requests when needed Acts as a support back-up for all Accounts Payable functions when needed Assist in month end closing Other duties and responsibilities as assigned LEADERSHIP RESPONSIBILITIES This position has no managerial responsibilities COMPETENCIES - SKILLS Interact with integrity and professionalism when communicating with all departments in the business Assumes ownership and accountability for all actions and adheres to our company and department values Team-player skills with ability to solve problems, avoid conflict, meet deadlines and prioritize tasks Possess a high degree of attention to detail, accuracy and efficiency Works independently in a demanding environment Register with the IRS as an authorized user of their E-Services TIN Matching site - required High degree of professionalism and skill in verbal and written communications Strong organization skills and attention to detail Can handle a fast pace and high volume of transactions Looks for new efficiencies to bring to the organization Ability to handle special projects as assigned and work diligently to a successful conclusion Proven working experience as Accounts Payable specialist in a fast-paced environment Must have acumen in Accounts Payable practices and principles EDUCATION and EXPERIENCE Bachelor's degree or equivalent work experience 2-4 years of experience with high volume accounts payable experience Strong computer aptitude, including abilities in Microsoft Office Experience with JD Edwards, Oracle, SAP, or other large ERP system in a Master Data Management and/or Accounts Payable role Knowledge of W8 and W9 tax documents JOB SPECIFICATIONS and WORK ENVIRONMENT Work Environment: This position can be in either Schaumburg, Ill or Alpharetta, GA and operates in a professional environment Position Type/Standard Schedule: This is a full-time position, Monday through Friday; 3 days onsite Travel: No travel is expected for this role DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $53,900-$75,400 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

at Cash America Pawn We are currently looking for the right Retail Assistant Store Manager to join our Team! $17.00 to $20.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $16.70 per hour ON TOP OF YOUR HOURLY RATE. Perks and Benefits • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). • The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. • Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle. • The ability to earn unlimited commission above your hourly base rate. • VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years. • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years. • Employee discounts are available to all employees on the first day of active employment. • Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements. • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks! • Auto-enrollment in the FirstCash 401k program after six (6) months of employment • Access to the FirstCash Pet Insurance program Position Summary: We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment! Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (*in FFL locations) and much more. This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance! The actual pay of successful Assistant Store Managers will be based on various factors, such as work location, qualifications, and experience. Responsibilities of an Assistant Store Manager are: (This is a representative list of the general duties the Assistant Store Manager position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.) · Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. • Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards. • Recruit top talent by sourcing candidates through company-prescribed channels. • Opens and closes the store, including, but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets. • Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans. • Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting. • Evaluate the store's financial statements and drive profitability through communication and goal setting. • Ensure that operating standards meet or exceed FirstCash standards. • Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued. • Complete the assigned tasks and training for self-development as requested. • Communicate clearly with employees to ensure that they understand the store's mission and profit objectives. • Remain up-to-date on product knowledge. • The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. • Other related duties as assigned. Minimum Requirements & Qualifications • Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, and local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting. • Must be willing and able to lift/carry up to 50 pounds. • Demonstrated ability to effectively supervise others. • Ability to work with firearms and to become firearms certified. • Employees may be asked to assist a customer on the exterior of the building (within our parking lots) or to retrieve products stored in exterior storage buildings or other areas. • Minimum Age: 18 years old • High School Diploma, GED, or equivalent experience • Should be able to work in multiple locations, as business needs dictate. • Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. • Assistant Store Managers will work 40+ hours a week. Hours worked are based on the needs of the business and are not guaranteed. • Computer literate and able to operate Point-of-Sale (POS) systems and common office machines. • Ability to multi-task in a fast-paced environment • Detail-oriented with strong organizational skills. • Analytical skills • Cash handling experience is required. • Ability to work independently with minimal supervision • Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided more details regarding the commission incentive plan during the interview process. Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons. Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements. * Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply. ** FirstCash 401K program is available to all employees 21 years of age (or older). ***Maximum base payrate is derived from the applicant's previous experience and skill sets applicable to the specific position needing to be filled. Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit ************************************ for additional questions or information. FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

The Invoice Processor is responsible for managing the invoice process by ensuring accurate and timely processing of invoices, maintaining financial records, and supporting the overall financial operations of the organization. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Receive, review, and verify invoices for accuracy and compliance with company policies Code invoices to appropriate accounts and departments Enter invoice information into accounting software or ERP Systems Maintain accurate records of processed invoices and related documents Reconcile discrepancies between vendor statements and all internal records Assist in resolving invoice disputes and communicate with vendors as needed Generate reports related to invoice payment processing Provide insights on outstanding invoices and payment cycles Work closely with the finance team to ensure timely payments and adherence to cash flow policies Assist with audits and provide necessary documentation as required Follow up and resolve open invoices and issues with vendors Other duties as assigned LEADERSHIP RESPONSIBILITIES This position has no managerial responsibilities COMPETENCIES - SKILLS Excellent team player skills Must be detail oriented with a high level of accuracy Ability to work in fast paced environment Strong multi-tasking ability Demonstrate courteous customer service skills Excellent communication skills EDUCATION and EXPERIENCE High School diploma or equivalent; degree in finance or accounting preferred Accounts Payable experience preferred Data entry experience preferred 1-2 years of office setting experience required Excellent Excel skills (creating spreadsheets and formulas) JOB SPECIFICATIONS and WORK ENVIRONMENT Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment Position Type/Standard Schedule: This is a full-time hybrid position, Monday through Friday (onsite 3 days a week, Wednesdays in office is required) Travel: No Travel required for this position DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $39,600-$55,400 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities As an DevOps Engineer on our Technology Services Team, you will play a key role in the design, planning, and execution of projects related to GUARD's server, storage, backup, and virtualization environments in the cloud. An ideal candidate should be able to understand and implement public cloud IaaS, PaaS, and SaaS solutions, as well as analyze and resolve complex issues related to these areas. Monitor system performance and capacity and provide proactive remediation. Provide cloud services estimates and identify trends and opportunities for process and technology advancements to critical Infrastructure. Act as a technical escalation point for team members. We are seeking an Infrastructure Engineer to work out of one of these locations: Corporate Office in Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, Chicago, IL, Alpharetta, GA, or Dallas-Fort Worth, TX. Responsibilities: Lead and participate in Azure cloud infrastructure projects. Design and implement infrastructure technical solutions that exhibit high levels of performance, security and scalability, while keeping any risks/impacts to the business in mind. Develop and implement complex cloud environments, focusing on infrastructure as code (IaC) using tools like Terraform, Pulumi, ARM templates, BluePrint. Experience with Azure DevOps or Github Actions. Create, manage, and understand Azure resources such as app gateways, load balancers, storage accounts, Azure Files, app services, NSGs, virtual desktops/pools, backup/polices, Site Recovery, Azure Backup, etc. Deliver technical leadership in the engineering and architecture of GUARD's server, storage, and cloud infrastructure. Guide IT Administrators to ensure proper execution of project designs and ongoing conformity to policy. Ensures infrastructure meets compliance and security standards through audits and tools like Azure Policy. Ensures disaster recovery / backup solutions are operational, maintained and meeting the business needs. Ability to diagnose and resolve cloud infrastructure related problems. Document systems, processes, and/or procedures. Ability to respond to and investigate security alerts. Track industry trends and maintain knowledge of new technologies to better serve the enterprises architecture needs. Demonstrated experience in balancing multiple priorities and managing a variety of projects with strong attention to detail. Ability to mentor and knowledge share as needed to team members and peers. Availability after hours for critical systems maintenance\issues. Participation in On-Call rotation. Salary Range $65,900.70-$152,611.80 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Qualifications 5+ years of public cloud (Azure) engineering experience. Solid understanding and experience with Infrastructure as Code. Primary focus on security across all areas of responsibility. Deep understanding of Active Directory, DNS, DHCP, and Windows Server 2016-2022. Experience with Entra ID, Defender for Cloud, and compliance. Hands on administrative experience with SIEM technologies Knowledge of networking and an understanding of traffic flow, subnets, TCP/UDP, and IP communication. Familiarity with cloud backup and disaster recovery methodologies. IT service delivery mindset with a friendly and positive attitude. Excellent communication skills with an ability to articulate complex information in an easy to understand manner. Applicants must be authorized to work in the U.S. without current or future sponsorship.

The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Task also include managing and processing vendor invoices for vendor payment according to terms, maintain vendor relations, and account reconciliation. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Manage the production of special billing reports and requests as required Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes Responsible for understanding the current billing processes for production and distribution of client invoices Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations Prepare and audit databases supporting client audits for Pre and Post Billing activities Prepare supporting documentation with detailed explanation of database tables for client audits Review, analyze and prepare vendor invoices, including specialty accounts, for processing Prepare and scan vendor invoices within imaging system Responsible for reconciling vendor statements Identifying the root cause of vendor and client inquiries Other duties assigned to ensure overall departmental efficiency Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed Manage and monitor improvement actions to measure the success of changes and enhancements Back up team members in their absence Create ad hoc reporting as necessary Assist in client invoice audits Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements Other duties and responsibilities as assigned LEADERSHIP RESPONSIBILITIES No leadership responsibility COMPETENCIES - SKILLS Demonstrate flexibility, self-control, and responsibility Demonstrates proactive approach internally and externally Project enthusiasm along with problem solving EDUCATION AND EXPERIENCE Bachelor's Degree, in Accounting or Finance preferred Related work Experience of 5 years or commensurate experience with Billing Strong financial analytical and customer service skills Must possess keen attention to detail Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access also working knowledge of SQL strongly preferred JOB SPECIFICATIONS and WORK ENVIRONMENT Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment Position Type/Standard Schedule: This is a full-time position, Monday through Friday, works onsite 3 days a week; one Saturday a month Travel: No travel is expected for this position DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $42,800-$59,900 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The Supervisor, Technical Billing provides leadership, mentoring, and training to the team. Supervises, evaluates, and prioritizes all work. Including taking the lead on the monthly billing cycle, auditing pre-billing, balancing client EDI files, troubleshooting EDI errors, and developing new audit controls as the need arises. Serves as the key liaison for client external auditors. Functional subject matter expert on all billing related projects and operational projects with a client invoicing component. KEY RESPONSIBILITIES: Champion client billing control and reconciliation procedures to ensure timely invoicing Partner with stakeholders to design, optimize, and maintain Ad hoc reports, Alteryx workflows and Tableau dashboards supporting billing operations Promote a collaborative culture focused on continuous improvement, operational excellence, and innovated problem-solving within the team Develop, maintain, and continuously update policy and procedure manuals related to billing processes Manage and maintain client lessee structures within billing, credit, and securitization reporting systems to ensure accurate invoicing and reporting alignment Oversee and investigate pricing, billing and vehicle discrepancies identified through internal controls, ensuing root causes are addressed Support audit readiness by providing contracts, pricing documentation, and transaction details during internal and external client audits Recommend and implement process improvements, operational efficiencies, and cross-functional communication enhancements Maintain accurate and up to date process and procedure documentation in alignment with evolving business needs Interpret and clearly communicate billing related terms and conditions to internal managers, clients, auditors, and other stakeholders Lead and support special projects related to system enhancements, process optimization, and strategic initiatives as assigned LEADERSHIP RESPONSIBILITIES: Supervises a team of 5-10 Supervise, train, and develop professional billing staff, provide feedback, and administer periodic and annual performance reviews COMPETENCIES - SKILLS: Strong analytical and organization skills Ability to work with varying seniority levels, including staff, managers, clients, and external partners Must have the ability to work in a fast-paced environment EDUCATION and EXPERIENCE: Bachelor's degree in Finance, Accounting, Business Administration, or a related field OR equivalent combination of education and relevant work experience Minimum 5 years of experience in Billing Operations, Invoicing, or a related Financial Services role Minimum 2 years of experience in Supervisory or Team Coordination/Team Lead capacity required Intermediate-Advanced skills in using Excel (formulas, pivot tables, lookups) and Access Working knowledge of SQL, Tableau, and ERP platforms (i.e. SAP, Salesforce, Oracle) for data analysis, and reporting JOB SPECIFICATIONS and WORK ENVIRONMENT: Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment Schedule: This is a full-time position, Monday-Friday; Hybrid (3 days onsite) Travel: No Travel DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #LI-KZ1 Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $64,000-$89,600 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The Senior Director serves as the enterprise-wide process owner for Registration Renewals, Tolls, and Violations, overseeing multiple operational departments across onshore/offshore teams and vendor partners. This highly visible role drives strategic vision, operational excellence, and innovation in processes, technology, and people. The position ensures world-class customer service, vendor performance, and compliance while managing large-scale operations and financial accountability. The Senior Director, Registration Renewals, Tolls and Violations serves as the enterprise-wide process owner for Registration Renewals, Tolls, and Violations. The leader will oversee multiple operational departments across onshore and offshore teams, as well as key vendor partners. The role includes end-to-end accountability for process performance, supply-chain execution, vendor quality, and operational outcomes. Through multiple direct reports, this leader ensures world-class customer service and deep subject-matter expertise while cultivating high-performing vendor relationships that contribute to Wheels' strategic goals. This highly visible role partners closely with senior leadership to define the vision, set long-term strategy, and drive innovation in processes, people, and technology. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Strategy & Continuous Improvement Leadership: Develop and implement the strategic direction for Registration Renewals, Tolls, and Violations, ensuring alignment with the company's goals and broader In-Life Services strategy. Drive organizational strategies that improve responsiveness, quality, and efficiency, continually analyzing end-to-end workflows to enhance client satisfaction and reduce operational friction. Lead technology, automation, and Business Excellence initiatives that support exceptional customer experience and operational scalability. Stay current on industry trends, regulatory changes, and emerging technologies to proactively identify opportunities that benefit Wheels and its clients. Financial Management: Own budget creation and management across four cost centers. Build and deliver annual business plans, investment cases, and performance-correction plans for Executive Leadership. Oversee product-line profitability for Renewals, Tolls, and Violations services . Ensure accurate processing, reconciliation, and oversight of over 1 million annual client-billing and accounts-payable transactions. Performance Management & Data-Driven Decision Making: Define measurable performance standards and ensure reliable reporting for internal and external stakeholders. Produce monthly, quarterly, and annual operating reports that reflect financial and operational health. Develop performance dashboards, KPIs, and analytics that assess operational effectiveness across all departments. Lead and resolve escalated performance issues; partner cross-functionally to ensure consistent support and responsiveness. Identify, assess, and mitigate operational risk, including dependencies with Driver Services, Client Services, and other support departments. Vendor Management and Client Engagement: Collaborate closely with Procurement and Vendor Management to shape service strategies and participate in supplier business reviews. Support contract negotiations and ensure that vendor partnerships optimize pricing, coverage, quality, and Wheels' income opportunities. Build and maintain relationships with external stakeholders including jurisdictions (DMVs), AAMVA, and national vendor networks . Engage with clients and prospects as a subject-matter expert, presenting Wheels' capabilities, value proposition, and measurable outcomes. Leadership and Team Development Drive a high-performance culture through effective leadership, coaching, and accountability. Develop talent pipelines and future leaders by fostering growth, empowerment, and cross-functional collaboration. Build a quality-centric culture rooted in transparency, continuous improvement, and data-driven decision making. Utilize technology and best-practice methodologies to streamline processes and improve quality, productivity, and employee experience. Hire, develop, and retain staff across both onshore and offshore teams. LEADERSHIP RESPONSIBILITIES Number of Direct Reports: 2 Number of Indirect Reports: 90 Budget/PNL Responsibility: Yes Leadership Responsibilities Strategy Hire, develop and retain staff. COMPETENCIES - SKILLS Proven people-leadership skills with the ability to build, motivate, and manage teams. Experience managing supply chains and vendor performance. Strong knowledge of process-improvement methodologies (LEAN, Six Sigma) with demonstrated measurable results. Expertise in risk management and contingency planning. Strong executive presence, presentation skills, and client-facing experience. Excellent interpersonal and influencing skills across all organizational levels. Change-management experience with the ability to maintain service stability during large-scale transitions. Strong project and program leadership, including planning, execution, and performance monitoring. Results-oriented mindset with a commitment to client satisfaction and operational excellence. Strong analytical, financial, and budget-management capability. Ability to think strategically, multitask, and develop long-term business plans. Domestic and international travel required (less than 10%); valid passport required. EDUCATION AND EXPERIENCE BA or BS degree required preferably in Operations management. Advanced degree a plus. Minimum 15 years of business-to-business experience and driving process/systems improvements. Minimum of 10 years Fleet management experience recommended Minimum of 10 years of leadership experience and in progressively responsible positions. JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT Work Environment: This position is in Schaumburg, Illinois and operates in a professional office environment Positions Type/Standard Schedule: This is a full-time position, Monday through Friday. Travel: Occasional travel (less than 10%) is expected for this position. Physical Demands: While performing the duties of this job, the employee must regularly talk and hear and use hands and fingers to operate call center tools. DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $139,700-$195,600 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities Berkshire Hathaway GUARD Insurance Companies is seeking a Trucking Claims Specialist to join our P&C Claims Casualty team. This role will report to the AVP of Claims and is responsible for investigating and resolving commercial auto liability and physical damage claims, with a focus on trucking exposures. The ideal candidate will bring strong analytical skills, sound judgment, and a commitment to delivering high-quality claims service. Key Responsibilities Investigate and resolve commercial auto liability and physical damage claims involving trucking exposures. Review and interpret policy language to determine coverage and consult with coverage counsel when needed. Manage a caseload of moderate to high complexity and exposure, applying effective resolution strategies. Communicate with insureds, claimants, attorneys, body shops, and law enforcement to gather relevant information. Collaborate with defense counsel and vendors to support litigation strategy and recovery efforts. Ensure claims are handled accurately, efficiently, and in alignment with service and regulatory standards. Participate in file reviews, team meetings, and ongoing training to support continuous learning. Salary Range $95,000.00-$145,000.00 USD The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. Qualifications Minimum of 3 years of trucking industry experience. Experience with bodily injury and/or cargo exposures. Familiarity with trucking operations, FMCSA/DOT regulations, and multi-jurisdictional claims practices. Strong analytical and negotiation skills, with the ability to manage multiple priorities. Proven ability to manage sensitive and high-stakes situations with accuracy and professionalism. Possession of applicable state adjuster licenses. Juris Doctor (JD) preferred; alternatively, a bachelor's degree or equivalent experience in insurance, risk management, or a related field.

About us: Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities The Senior Premium Auditor is an integral member of our premium audit department, charged with planning, executing, and resolving higher complexity final audits for Workers' Compensation and Business Owner's Policy (BOP) accounts. Operating in a hybrid environment with 10-20 % U.S. travel, the role blends deep technical audit work with knowledge sharing responsibilities-serving as an individual contributor while actively cross training junior auditors and new hires. The ideal candidate combines advanced analytical acuity, authoritative command of classification and rating methodologies, and the interpersonal agility required to secure accurate exposure data from policyholders and agents. ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIES End to End Audit Execution: Independently scope, schedule, and complete complex physical, virtual, and voluntary audits, ensuring adherence to NCCI, state bureaus, and ISO/BOP rules. Risk Evaluation & Classification: Validate business operations, apply correct class codes, and reconcile payroll, sales, and subcontractor data to ensure premium accuracy. Financial Analysis & Reconciliation: Analyze financial statements, general ledgers, tax filings, and third-party payroll reports; identify discrepancies and quantify premium impact. Stakeholder Engagement: Conduct clear, professional communications with insureds, agents, and underwriting to secure documentation, explain findings, and negotiate audit resolution. Quality Assurance & Compliance: Uphold enterprise audit standards, document work papers in accordance with internal and regulatory guidelines and meet service‑level agreements. Data Integrity & Reporting: Leverage audit platforms and BI tools to capture exposure data, generate audit reports, and contribute insights that inform underwriting and actuarial teams. Process Improvement: Partner with Premium Audit leadership to refine workflows, implement automation, and pilot new processes & tools that elevate accuracy and cycle time. Talent Development: Mentor and coach junior auditors through file‑reviews, shadow audits, and formal training sessions to elevate technical proficiency and consistency across the team. Travel Requirements: Ability to travel domestically 10-20 % of the time. Qualifications Education: Bachelor's degree in Accounting, Finance, Insurance, or a related discipline; CPCU, APA, or equivalent professional designation preferred. Experience: Minimum 5 years of premium audit experience with demonstrable expertise in Workers' Compensation and BOP audits, including multistate and multi-entity exposures. In depth knowledge of NCCI and state specific WC rules, ISO BOP manuals, and related classification/rating methodologies. Proficiency with premium audit functionality within policy admin software (e.g., Majesco, Guidewire, or proprietary systems) and Excel; experience with SQL or BI tools a plus. Skills: Strong analytical and investigative abilities, with a track record of identifying material misclassifications and recovering premium leakage. Excellent written and verbal communication skills for negotiating findings and delivering training. Ability to prioritize and manage a dynamic workload in a hybrid setting while meeting strict deadlines and quality metrics. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job duties are performed onsite in an office or home office work environment. This position requires the employee to be available for the full duration of their scheduled shift. This position may require some travel to other locations for training opportunities. This position requires a reliable internet connection for working from a home office. The home office is required to be a space free from distractions and supportive of a confidential environment. Work is generally performed in professional office environments. The individual in this position routinely uses standard office equipment (e.g. computers, phones, photocopiers, filing cabinets, fax machines, etc.) The noise level in these work environments is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at a desk entering information into a computer and reading information presented on a computer monitor and on paper. The employee is required to have the ability to talk, hear and understand others in person, on the telephone, via video conferencing equipment, or a headset. Salary Range 70,000-120,000 USD. The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

Pay range is based on experience from $18.00/hr to $20.00/hr We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program Enhance your leadership skills through our structured leadership training programs Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Shift Manager (Lead Pawn Broker): You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Shift Manager, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you! Other Shift Manager duties include: Processing loans and extensions Coming to jointly satisfactory terms regarding items to be pawned Performing opening and closing store procedures Supervising and coaching store Team Members Requirements for the Retail Shift Manager (Lead Pawnbroker) role: The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include: High school diploma or GED Minimum 1 years of supervisory, key holder, or team/shift lead experience Able to pass a criminal background check and drug test Valid driver's license and auto insurance Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Job Description:Please note - Given the responsibilities for this position you must be able to work onsite in our Des Plaines HQ. The Compliance Services Specialist will handle some of the 200,000 registration renewals processed each year. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry. The specialist will be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration. Individuals in this role will be assigned to one of the following working groups and understand the role includes flexibility to be reassigned to another team to suit the business needs to optimize customer satisfaction. DRIVER FULLILLMENT CENTER Print title, registration and tax documents based upon owner, state and specific client or vehicle instructions assign ownership to ensure compliance within state and county statutes Identify, analyze and research to resolve state, county, and province license and title rejections and or questions pertaining to title, registration and tax To create, update and adjust the print positions on a form through Forms Definition Order duplicate mso's directly through manufacturer website and follow up until received REGISTRATION EXPRESS Process title and registration transactions for vehicles moving to new states/provinces, for buyouts, and for new vehicle deliveries if not completed by delivering dealers. Obtain/issue temp tags as appropriate to ensure vehicles are legal for use Maximize transactions completed timely by following up with appropriate parties (drivers, fleet offices, account teams, jurisdictions and tag agencies) to ensure team metrics Perform inquiries with DMV agencies to validate data associated with a VIN (vehicle identification number) Perform dealer follow-up to address any pending concerns with initial title and registration. Manage temp tags to ensure vehicles are complaint within the state until hard plates are issued, follow-up as needed. REGISTRATION RENEWALS: Process registration renewals using the appropriate resource (e.g., electronic transfer, on-line terminal, mail) for each jurisdiction, while achieving department performance standards for accuracy and timeliness Ensure clients are billed correctly for renewals by verifying registration and service fees Reconcile discrepancies using data acquired from Wheels' databases and from vendor reports Implore best method possible to keep vehicle legal for client use Contact driver or client when jurisdiction requirements (e.g., emissions check, resolve outstanding violations) are needed to complete renewals. Coordinate with other departments to help fulfill missing/late requirements EDUCATION and/or EXPERIENCE: Minimum high school diploma or equivalent 2 years of previous office or customer service experience Use of SalesForce request management system to engage and respond to client / driver requests EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.