Regulatory & Medical Device Risk Manager - Freelancer (m/f/d)

Hoffmann-La Roche Ltd.
Remote or Vienna, VA
Full Time / Freelance (Vienna)

Diabetes is a pesky monster - and that's putting it mildly. If you're serious about helping us face it head on, come join us!

Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and my Sugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments. For a behind-the-scenes look, check out our Monster Culture blog, this little video and Roche code4life to see what makes my Sugr and Roche tick.
Here's what we're looking for:

A Regulatory Affairs Expert with profound knowledge in Medical Device Risk Management to drive the overall Risk Management efforts at my Sugr in accordance with ISO14971.You will ensure compliance with the Medical Device Risk Management process of my Sugr and maintain Risk Management files for EU class IIb and IIa medical devices. In this role you will work with cross functional product development teams to apply Risk Management during all design phases for new products and/or product updates.As a Risk Manager you will ensure that you stay up to date on new regulations and standards that affect Risk Management for medical devices and also drive knowledge transfer on Risk Management related topics to the organization. We'd love to talk to you if you want to be part of our mission and our growing team.

Essential skills for your mission:

* Minimum 3 years of professional experience in the area of Medical Device Risk Management (class II/class III) in the EU and/or US
* Ability to work very structured and detailed, with high ability to spot inconsistencies
* Ability to manage Risk Management aspects of projects including planning, deliverables and priorities
* Profound knowledge of ISO 14971 and familiarity with associated standards (IEC 62304, IEC 62366, etc)
* Experience in working on overlapping projects - i.e. good at juggling multiple projects, multitasking and organizing yourself
* Passion for interacting with people and understanding their needs
* Energetic and outgoing personality
* Team spirit and love to work in an open, iterative and collaborative way
* Confident speaking in front of others and moderating risk management sessions
* Great written and verbal communication skills in English
* Willingness to working in cross functional, fast-paced corporations
* Valid Austrian work permit

Bonus skills:

* Bachelor's degree (or equivalent experience) and wide-ranging related experience in the area of Medical Device Risk Management or Master's degree with several years of related experience
* Technical understanding and love for innovative apps or software development
* Medical background would be an asset
* Knowledge of the diabetes industry or other comparable health industries
* Experience working in startup environments

Here's what you can expect from us:

* Ambitious and passionate people building meaningful products
* An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams
* A growing organization with room for development
* Not a corporate environment, but the leverage of a global market leader (Roche family)
* Flexible working hours and home office policy
* A kick-*** office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!

Interested? Great. For this position we offer an annual gross salary starting from EUR 60k plus a variable bonus. If you are interested in a freelance position, please let us know! We are fully prepared to adjust our actual offer to your skill set, skill level and previous relevant experience. We'd like to hear from you! Just click that "Apply Now"

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Job Level:

Individual contributor

Business Analytics Lead

Hoffmann-La Roche Ltd.
Vienna, VA
Who We Are

Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night. We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to insulin delivery to continuous glucose monitoring. Our aim is to offer innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.

We are strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity

We aim to further shape and advance the way diabetes is treated by leveraging our integrated Personalised Diabetes Management approach (iPDM) - a holistic, patient-centric concept to diabetes management that includes connected devices, services, and digital solutions in an open ecosystem which will contribute to limiting the progression of the disease, and improving outcomes thus eventually promoting healthcare system sustainability. In order to do so, we are continuously refining our internal structures and processes to best serve evolving customer and market demand in a seamless and agile way. This enables us to deliver on our commitment to augment access to the most innovative iPDM solutions tailored to the needs of people with diabetes, their caregivers, and healthcare systems - today and in the future.

Job Facts:

As the Business Analytics Lead, you will identify the data needed to answer RDC's most strategic questions, providing insights and make recommendations that shape RDC's strategy and portfolio. You will serve as the single source of truth for RDC customer portfolio metrics and act as the orchestrator of RDC-wide business analytics. You will create effective strategies to collect data, analyze information, conduct research and implement analytics. You will bring a keen strategic focus and ability to translate data into actionable insights, championing data-driven decision making and RDC's journey to become the leading iPDM company.

The Business Analytics Lead will report to the Head of Business Analytics & Competitive Intelligence and be a member of the wider Strategy & Growth team. The Position is based in Vienna, Austria. This is a global role and up to 30% travel (largely international) is required.

Your key responsibilities:

Within this role, your responsibilities will fall into these main areas:

Business Analytics & KPI Strategy & Orchestration

* You explore, develop, implement and evaluation innovative business analytic solutions to meet customer needs (internal and external)

* You act as a bridge between traditionally siloed data sets (e.g. Finance, Portfolio, CX, Sales) in order to inform RDC business decisions and promote alignment with RDC Strategy

* You lead key strategic initiatives related to RDC-wide data analytics (e.g. executive dashboard creation; transversal governance data requirement / definition) - developing and coordinating project plans with stakeholders to deliver to expectations

* You collaborate with other business intelligence functions (incl. Finance, Commercial) to harmonize and simply the KPI identification, gathering, collection and visualization processes

* You work with technical colleagues in R&D and IT, identifying business requirements related to data analytics and supporting development of solutions that meet customer requirements (internal and external)

Customer Solution Business Analytics & KPIs

* You serve as the single source of truth for RDC customer portfolio metrics

* You collaborate with product, service and solution development and pipeline key stakeholders to define key performance metrics for all RDC solutions - tracking product development, commercialization and use

* You serve as the accountable business owner of key reporting solutions (e.g. Looker), serving as a 'super user' able to interrogate data and translate it into actionable insight

* You provide expertise with respect to portfolio analytics and key strategic recommendations that facilitate trade-off discussions

* You collaborate with portfolio managers in articulating and visualizing one comprehensive view of the existing pipeline projects and portfolio solutions across RDC

Customer Solution Development Support

* You serve as an extended member of RDC's solution development team at distinct points in product development - providing Business Analytic expertise

* You work in concert with RDC's R&D iPDM Experience Delivery team to promote translate of Business Analytics requirements into consistent architecture and design standards for solution development teams

* You champion translations of Roche's integrated Personalised Diabetes Management ambition and Data strategy into recommendations for the solution development teams to execute

* As required, you act as a 'visitor' to RDC solution development Agile Release Trains (ARTs), participating in standard SAFe ceremonies and providing 'hands on' support

Leadership & Growth Mindset

* You serve as a coach and mentor, building competencies in business analytics via training, education of methods, tools and frameworks

* You promote insights-backed development and data-driven decision making, developing content and delivering presentations (internal and external)

* You create an environment of strong team spirit, timely & effective communications, sense of urgency, high motivation and inspire the team to achieve goals in the immediate and longer term

* You serve as a catalyst, bridge builder and change agent - promoting strategic focus, audience-driven communication and structured problem thinking

* You bring a growth mindset and a willingness to do the hard work required to embed sustainable change and results for Roche and the patients / clinicians we serve

Who You Are

We are looking for a proven business leader. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. Moreover, you bring:

Professional and Technical Requirements

* You have a BS Data, Computer Science, Mathematics, Engineering or Business Administration. Advanced degree preferred.

* You are an expert in data science, analytics, statistical methods

* You are familiar with standard business intelligence and analytics platforms (i.e. Tableau, Oracle). Preference given to those with hands on experience with Looker

* You have a minimum of 5+ years' experience in the healthcare industry, preferably in Diagnostics / Med Tech

* You have strong quantitative skills - particularly in relation to the analysis / visualization / reporting of data

* You have experience in Lean Analytics, in combination with competencies in digital business and health care analytics

* You are competent in the design of dashboards, information design, visualization of data for education and decision making

* You ideally should bring ethics and compliance knowledge as well as data privacy, data security regulations

* You are business fluent in English. Preference given to candidates with German language skills preferred, and other languages (especially Spanish) are an advantage

Other skills requirements

* You bring strong strategic focus and you strive to make a measurable impact

* You bring excellent written and verbal communication skills - with the ability to translate analysis, concepts and recommendations into tangible action plans appropriate to a broad range of audiences, from the board to front line

* You demonstrate the ability to build networks and you inspire agile working

* You are able to break down a problem into its key components, identify milestones / dependencies and drive a team to achieve outcomes in line with the timeline / budget / scope agreed

* You bring the ability to interact at senior level and manage key stakeholders at all levels in the organization

Key leadership skills required

* You are proactive and results-oriented, with a passion for solving wicked problems with incomplete data and little direction

* You are resilient, comfortable working amongst ambiguity and committed to delivering quality under pressure and tight timelines

* You will be expected to demonstrate the We@RocheDiabetesCare dimensions and help evolve the functions culture beliefs and bring We@RocheDiabetesCare to life, as part of the iPDM Strategy Implementation

* You are a team player, comfortable working in a global, matrixed environment and able to forge strong networks

* You are courageous, creative and innovative - ready to make a difference in the lives of people with diabetes globally

Location

The Position is based in Vienna, Austria.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Job Level:

Individual contributor

Frontend Engineer

Hoffmann-La Roche Ltd.
Vienna, VA
Full-Time (Sant Cugat)

Diabetes is a pesky monster - and that's putting it mildly. If you're serious about helping us face it head on, come join us!

Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare professionals and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and my Sugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centered value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we aim to support the optimization of therapy and enable better informed therapy decisions.

For a behind-the-scenes look, check out our Monster Culture blog, this little video and Roche code4life to see what makes my Sugr and Roche tick.
Here's what we're looking for:

We're looking for a Frontend Engineer who will work in a team to create web-based applications. Your main contribution will be developing software in a collaborative environment. You will contribute to architectural and technical decisions, ensuring high code quality and continuous improvements to our development process. As a flexible and open-minded person with a passion for clean code you will be a perfect addition to our team. We are committed to quality, dedicating time to code reviews, test coverage, quality days and CI/CD principles. If this resonates with you, we would love to hear from you!

Essential skills for this mission:

* You have at least 3 years of experience working as a Web or Frontend Engineer with good knowledge of HTML, CSS, and JavaScript.

* You are well acquainted with modern JavaScript frameworks, such as React, Angular, or Vue.js.

* You have a passion for clean code and solid, future-proof architectures and you have testing in mind while you develop production code

* You are able and open to learning new technologies and processes

What you will be working with:

At Roche Diabetes Care we are always trying to stay on top of the game and use modern tools and approaches standardized across the industry.

* Our codebase is written in TypeScript and we use React, Redux, Jest, and more.

* Unit tests and continuous integration is an important and integral part of our development process. We know there is no excuse not to write tests and the only way to go fast is to go well.

* You will learn about the wide range of technologies we employ, gaining a rich understanding of the specific requirements of medical software, be it security, medical risk management, safe and resilient programming, or certifications and audits.

Here's what you can expect from us:

* We are ambitious and passionate people building meaningful products.

* We actively promote personal and career development so if you like writing blog posts and contributing to open source projects, or you are an active participant and/or speaker at conferences and meet-ups, we are here to support you.

* An innovative agile working environment allowing for collaboration and knowledge sharing in cross-functional teams

* Hybrid home office/on-site working model, extra holiday,...

* Loads of benefits (brand new Apple hardware, lunch benefit, training, ...)

* Oh, and did we mention the best team in the world!

Who are we and what we care about

Here at Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our employees! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at Roche Diabetes Care - both professionally and personally.

Job Level:

Individual contributor

Be the first to see new jobs

Senior Mobile Engineer

Hoffmann-La Roche Ltd.
Vienna, VA
Full-Time (Sant Cugat)

Diabetes is a pesky monster - and that's putting it mildly. If you're serious about helping us face it head-on, come join us!

Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare professionals, and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek, and my Sugr, comprising glucose monitoring, insulin delivery systems, and digital solutions, we unite with our partners to create patient-centered value. By building and collaborating in an open ecosystem, connecting devices, and digital solutions as well as contextualizing relevant data points, we aim to support the optimization of therapy and enable better-informed therapy decisions.

For a behind-the-scenes look, check out our Monster Culture blog, this little video, and Roche code4life to see what makes Roche Diabetes Care tick.
Here's what we're looking for:

We're looking for a Senior Software Engineer (mobile) who will have a significant impact on the software development process and moving your entire team forward. Your main contribution will be writing code while acting as a role model for the entire development team. You apply your experience in architectural and technical decision making, ensuring high code quality, and contribute your technical knowledge as a foundation for strategic product decisions, identifying and driving improvements of the product development process and its infrastructure.

Essential skills for this mission:

* You have at least 5 years of experience building mobile apps with good knowledge of Kotlin (Android) and/or Swift (IOS)

* You have a degree in Computer Science or a related technical field or equivalent technical knowledge

* You are well acquainted with the Android or iOS platform and APIs

* You have a passion for clean code and solid, future-proof architectures and you have testing in mind while you develop production code

* You are able and open to learning new technologies and processes

* You have experience mentoring other engineers/teams in Swift/Objective-C and/or Java/Kotlin

What you will be working with:

At Roche Diabetes Care we are always trying to stay on top of the game and use modern tools and approaches standardized across the industry.

* Our codebase is written in either native Swift or Kotlin with other modern libraries (Dagger,

* Unit tests and continuous integration is an important and integral part of our development process. We know there is no excuse not to write tests and the only way to go fast is to go well.

* You will learn about the wide range of technologies we employ, gaining a rich understanding of the specific requirements of medical software, be it security, medical risk management, safe and resilient programming, or certifications and audits.

Here's what you can expect from us:

* We are ambitious and passionate people building meaningful products.

* We actively promote personal and career development so if you like writing blog posts and contributing to open source projects, or you are an active participant and/or speaker at conferences and meet-ups, we are here to support you.

* An innovative agile working environment allowing for collaboration and knowledge sharing in cross-functional teams

* Hybrid home office/on-site working model, extra holiday,...

* Loads of benefits (brand new Apple hardware, lunch benefit, training, ...)

* Oh, and did we mention the best team in the world!

Who are we and what we care about

Here at Roche Diabetes Care, we are committed to providing a healthy, equal, and inclusive working environment for our employees! We care about family-friendly career paths, sustainability, a healthy lifestyle, and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at Roche Diabetes Care - both professionally and personally.

Job Level:

Individual contributor

C&BC Officer RDC CEE

Hoffmann-La Roche Ltd.
Vienna, VA
Who We Are

Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care (RDC) is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night. We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to insulin delivery to continuous glucose monitoring. Our aim is to offer innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.

We are strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity

We aim to further shape and advance the way diabetes is treated by leveraging our integrated Personalised Diabetes Management approach (iPDM) - a holistic, patient-centric concept to diabetes management that includes connected devices, services, and digital solutions in an open ecosystem which will contribute to limiting the progression of the disease, and improving outcomes thus eventually promoting healthcare system sustainability. In order to do so, we are continuously refining our internal structures and processes to best serve evolving customer and market demand in a seamless and agile way. This enables us to deliver on our commitment to augment access to the most innovative iPDM solutions tailored to the needs of people with diabetes, their caregivers, and healthcare systems - today and in the future.

As Compliance & Business Sustainability Officer, Roche Diabetes Care Cluster Central and Eastern Europe (C&BS Officer), you will play a key role in shaping and implementing relevant aspects of the iPDM Strategy and thereby contribute to the overall Diabetes Care Vision at Roche.

Job Facts & Responsibilities

As C&BS Officer, you will contribute to the RDC vision and enable RDC strategy, by designing, managing, overseeing and handling the implementation of a fit for purpose Compliance Program in the Cluster, proactively supporting the local RDC team and co-creating compliant and sustainable solutions and governance model. You will belong to the RDC Compliance & Business Sustainability Chapter (the Chapter) and will contribute to designing and driving effective implementation of the RDC Compliance Program. You will effectively foster and further strengthen a culture of integrity across RDC.

You will execute a role of a local Compliance Officer for selected RDC affiliates being part of the Cluster, i.e. Poland and Russia.

In your responsibility you will be closely cooperating with another C&BS Officer dedicated to the Cluster.

To maintain your independence and autonomy in your responsibilities, at the same time ensuring early inclusion in business conversations, a deep and timely understanding of the activities and strategic advice for key business decisions in the country:

* you will report directly to the Roche DC Head of Compliance & Business Sustainability and be a member of RDC Compliance & Business Sustainability Enabling Team (the Enabling Team);
* you will have a dotted reporting line to the Cluster Head of Roche Diabetes Care Cluster Central and Eastern Europe and will be a member of the Cluster Enabling Team.

Your responsibilities will fall into the main areas listed below:

* Enabling the RDC strategy by contributing to defining strategic directions, framework, and priorities in compliance & business sustainability with the Enabling Team and respective execution in the Cluster

* Maintaining a thorough understanding of, and keeping abreast of developments in, local healthcare laws, regulations and industry codes, as well as Roche internal rules and guidelines, in order to keep the RDC global and local compliance programs updated, modern and enabling the new market opportunities

* Co-creating and implementing RDC and Cluster specific compliance & business sustainability priorities and initiatives, and monitoring performance to evaluate regularly the impact

* Understanding the value of diversity in the workplace and fostering an inclusive culture across RDC

* Co-leading a Cluster Compliance Committee and driving an effective communication around compliance and business sustainability as a competitive advantage

* Deploying and overseeing risk and opportunities assessment, defining action plan, implementing controls, and risk mitigation activities in the Cluster (including periodical gap analysis, finding areas of continuous improvement of a compliance program effectiveness)

* Identifying a need for, drafting, regularly revising / updating and effectively implementing all Compliance & Business Sustainability related policies and processes, contributing to an overall governance model of a country organization

* Developing and driving the implementation of a strategic and modern training program for the Cluster organization (as well as external business partners), aimed at impacting mindset, behavior and driving ownership of compliance and business sustainability by all employees

* Developing and driving the implementation of a risk-based compliance monitoring, aiming at continuous learning and improvement of compliance program and culture of integrity

* Identifying and capturing opportunities to support data driven business decisions

* Supporting internal/external audits/inspections in the Cluster, reviewing their results to determine corrective and preventive actions (CAPA), and working cross-functionally to ensure timely and efficient completion of CAPA

* Driving organizational awareness about Speak-up culture and respective channels, responding promptly to and investigating allegations of noncompliance behavior and supporting the determination and implementation of disciplinary and corrective measures

* Overseeing and handling effective risk-based business partner management program in a Cluster and ensuring corporate defense

* Accountability for any country organization being part of the Cluster mandatory disclosures and/or transparency initiatives

* Taking an active role in shaping the Cluster healthcare compliance environment, by engaging with external partners / industry associations, to ensure RDC interests are represented and new trends are brought to the Chapter

* Contributing pro-actively to one Roche approach - both at a Cluster and RDC level - to leverage synergies, simplify and ensure standardization across Roche

* Contributing pro-actively to a fully integrated self-organized Chapter, by driving new ways of working, agility mindset and behaviors supporting effective collaboration

Leadership

You will lead by fostering an agile mindset and ways of working applying agile principles with a focus on continued market impact increase. You will collaborate closely with the country organizations and emphasize cross-functional collaboration, create new and leverage existing networks across the entire enterprise to drive collaborative success.

You are also responsible for building, and providing effective line-leadership for your team. Leading in a manner that is consistent with the Roche Values and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework and more broadly if required, to ensure individuals and teams are developing and growing in line with their passion and the needs of the Organization

You are an inspirational leader who can create a compelling vision where diverse disciplines can align; develop to pursue the organizations North Star.

You act as a guardian for high standards of compliance, ethics and safety; putting patients at the center of all actions by consistent business behavior that complies with applicable laws, industry codes and Roche's Code of Conduct.

You are accountable for fostering a culture where every individual, across the organization, is able to bring his or her whole self & passion to work.

Who You Are

We are looking for a passionate and decisive business leader. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. Moreover, you bring:

* Proficiency in compliance management

* Prior experience in developing and deploying a company-wide compliance program

* Proven business experience in healthcare (experience in diabetes care sector and / or digital health is an asset)

* "Can-do" attitude, embracing business thinking and ideas, hands-on approach

* Ability to establish common ground with stakeholders, balancing out conflicting interests and reaching consensus

* Enterprise mindset that can break down silos

* The ability to bring people together to work towards the same purpose across organization boundaries, you thrive on collaboration

* A clear commitment to people development and effective coaching and mentoring, promoting a culture of trust, transparency and support

* A good sense for pragmatism in approach

* Ability to manage complexity through quick understanding and analysis of facts and situations

* Excellent active listening skills, fostering open communication and speak-up culture

* Fluency in English (Polish or Russian are an asset)

Mindset

Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries and possess an "entrepreneurial" mindset with a willingness to take risks and learn.

We@RocheDiabetesCare is the mindset and culture we as Diabetes colleagues strive to adopt to help achieve our vision and realize our strategy.

You will be expected to demonstrate We@RocheDiabetesCare dimensions and help evolve the functions culture beliefs and bring We@RocheDiabetesCare to life, as part of the iPDM Strategy Implementation.

Location

Location: Moscow, RU / Warsaw, PL / Vienna, AT/Basel, CH / Rotkreuz, CH. (At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances.)

As we are currently exploring geographic flexibility within our new operating model, we encourage you not to let the location define your decision to apply.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Job Level:

Individual contributor

International Product Manager - Digital Platform Integration Services

Hoffmann-La Roche Ltd.
Vienna, VA
Who We Are

Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night. We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to insulin delivery to continuous glucose monitoring. Our aim is to offer innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.

We are strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity

We aim to further shape and advance the way diabetes is treated by leveraging our integrated Personalised Diabetes Management approach (iPDM) - a holistic, patient-centric concept to diabetes management that includes connected devices, services, and digital solutions in an open ecosystem which will contribute to limiting the progression of the disease, and improving outcomes thus eventually promoting healthcare system sustainability. In order to do so, we are continuously refining our internal structures and processes to best serve evolving customer and market demand in a seamless and agile way. This enables us to deliver on our commitment to augment access to the most innovative iPDM solutions tailored to the needs of people with diabetes, their caregivers, and healthcare systems - today and in the future.

As International Product Manager for Digital Platform Integration Services, you will play a key role in shaping and implementing relevant aspects of the iPDM Strategy and thereby contribute to the overall Diabetes Care Vision at Roche.

Job Facts

As part of the Global Product Management organization, this position drives iPDM success through leading strategic and product management topics for Digital Platform Integration Services. The position focuses on ensuring we have and execute a compelling vision and strategy for our integration services including driving the evolution of our platform, optimizing and automating the operational aspects and supporting platform clients (own solutions, partners solutions and EHR/EMR systems) for a successful integration and expansion of our open ecosystem. You will be part of the Platform Agile Release Train (ART) as a Product Manage. You will lead the definition and validation of customer and partner requirements, its prioritization aligned with the defined strategy and overall ART priorities and the monitoring of the business impact that each increment delivers.

Responsibilities are varied and complex and include analysis and solution recommendations. Position drives and assists with strategic topics related to the Digital business. Typically works with greater discretion and latitude

Your key responsibilities:

Within this role, your responsibilities will fall into these main areas:

* Drive Strategy & Implementation:
* Own and define the strategy for our Digital Platform Integration Services and collaborate with the overall Digital Platform vision & strategy

* Drive the backlog prioritization balancing short-term with long-term needs while maximizing the value for Diabetes Care

* Ensure overall solutions & services implementation excellence

* Enables a smooth transition of standard integration services to operations so they can be scaled up accelerating our expansion

* Drive cross segment exchange and ensure cross solution interoperability

* Monitor KPIs including financial/costs, operational and product metrics

* Commercialization Support:
* Support International Business Teams with different commercial and partnering opportunities

* Act as SME with affiliates on product management topics related to Integration Services in coordination with the Product Management Network Leads

* Partner with implementation, customer support and customer success in the identification, assessment and proposals to maximize efficiency and growth

* Risk Identification and Issue Management:
* Identify risks and address with accountable functions

* Lead product management efforts for any services issues related to Quality, capacity or any other disruption and ensure ongoing commercial communication

Who You Are

We are looking for a passionate and decisive business leader. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. Moreover, you bring:

Professional and Technical Requirements

* You have a Bachelor's / Master degree in marketing, science, technology, business, Master degree/PhD in relevant area of study or MBA preferred

* You have 5+ years of demonstrated experience in product, marketing and/or sales management in medical device or digital health industry

* Demonstrated experience in Digital Platforms, API-led integrations and EMR integrations & interoperability standards (HL7, CDA, FHIR, IHE...)

* Global Diabetes Care product management experience preferred

* You are experienced with new ways of working (e.g. Agile, SAFe, Continuous Discovery) and regulatory and compliance awareness (e.g. ISO standards, FDA, IVDR, MDR)

Other skills requirements

* You are energetic to drive change and find solutions quickly and effectively, taking into account the impact to other teams cross-functionally.

* You demonstrate the ability to build networks and you inspire agile working.

* You have solid professional and interpersonal skills to effectively operate globally with diverse cultural groups.

* You create a working environment and team culture for staff where innovation is encouraged and enabled, using agile methods.

* You are able to interact with peer groups and respond to questions in a manner consistent with professional etiquette.

* Good knowledge of diabetes customer needs, as well as, IT, product and marketing topics

* You have very strong English communication skills (oral and written).

* You are willing to travel as needed.

Location

Sant Cugat / Vienna

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Roche is an equal opportunity employer.

Job Level:

Individual contributor

Sachbearbeiter/in im Bereich Kundenservice/Customer Support (w/m/d) - befristet bis 31.07.2023.

Hoffmann-La Roche Ltd.
Vienna, VA
Was Sie erwartet

Als Sachbearbeiter/in in unserem Bereich Kundenservice/Customer Support sind Sie die Schnittstelle zu anderen Abteilungen und tragen über ein breites Aufgabenfeld wesentlich zur Steigerung der Servicequalität und der Kundenzufriedenheit bei. Dies umfasst insbesondere:

* Organisation von Installationen (Gerätebestellung und Pflege der Gerätestammdaten in SAP, Koordination der Einsätze, Speditionsbeauftragung, Erstellung der Unterlagen für Installationen, Vorbereitung der Geräteverrechnung)

* Terminkoordination der Außendienst-Techniker

* Kontrolle der CRM Dokumentation

* Administrative und organisatorische Unterstützung der Abteilung

(Pflege von Kundenstammdaten, Rechnungsprüfung, Erstellen von Kostenvoranschlägen, Speditionsbeauftragungen, Koordination von Fremdfirmen, Hotelreservierungen, etc.)

* Optimierung von Prozessen

* Aufbereitung und Bereitstellung von Service-Informationen

Für die Funktion als Sachbearbeiter/in bringen Sie folgende Voraussetzungen mit:

* Eine abgeschlossene kaufmännische Ausbildung (HAK, HBLA, FH)

* gute Englisch- und MS Office-Kenntnisse

* SAP-Kenntnisse

* Kommunikationsstärke; analytisches und unternehmerisches Denken

* hohe Prozessorientierung und eine ausgeprägte Serviceorientierung

* eine selbständige, gewissenhafte und proaktive Arbeitsweise

* Freude am Arbeiten im Team

* freundliches, offenes und selbstsicheres Auftreten

* Berufserfahrung ist von Vorteil

Es erwartet Sie ein Jahresgehalt ab € 35.000,00 brutto (Vollzeitbasis) sowie ein leistungsorientierter Bonus und attraktive Benefits. Pensionskasse, flexible Arbeitszeitmodelle, betriebliche Gesundheitsförderung und vielfältige Sportangebote sind nur einige davon. Abhängig von Qualifikation und Erfahrung besteht die Bereitschaft zur Überzahlung.

Job Level:

Individual contributor

C&BC Expert

Hoffmann-La Roche Ltd.
Vienna, VA
Who We Are

Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care (RDC) is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night. We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to insulin delivery to continuous glucose monitoring. Our aim is to offer innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.

We are strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity

We aim to further shape and advance the way diabetes is treated by leveraging our integrated Personalised Diabetes Management approach (iPDM) - a holistic, patient-centric concept to diabetes management that includes connected devices, services, and digital solutions in an open ecosystem which will contribute to limiting the progression of the disease, and improving outcomes thus eventually promoting healthcare system sustainability. In order to do so, we are continuously refining our internal structures and processes to best serve evolving customer and market demand in a seamless and agile way. This enables us to deliver on our commitment to augment access to the most innovative iPDM solutions tailored to the needs of people with diabetes, their caregivers, and healthcare systems - today and in the future.

As Compliance & Business Sustainability Expert, Roche Diabetes Care (C&BS Expert), you will play a key role in shaping and implementing relevant aspects of the iPDM Strategy and thereby contribute to the overall Diabetes Care Vision at Roche.

Job Facts & Responsibilities

As C&BS Expert, you will contribute to the RDC vision and enable RDC strategy, by the implementation of a fit for purpose Compliance Programs in the countries and global functions, cooperating closely with the local and global RDC teams and co-creating compliant and sustainable solutions and governance model. You will belong to the RDC Compliance & Business Sustainability Chapter (the Chapter) and will contribute to designing and driving effective implementation of the RDC Compliance Program. You will effectively foster and further strengthen a culture of integrity across RDC.

To maintain your independence and autonomy in your responsibilities, at the same time ensuring early inclusion in business conversations, you will report directly to the Roche DC C&BS Process Lead.

Your responsibilities will fall into the main areas listed below:

* Designing and implementing governance models and Training Programs in cooperation with C&BS Officers and C&BS Process Leads

* Implementing RDC and country specific compliance & business sustainability priorities and initiatives, and monitoring performance to evaluate regularly the impact

* Driving standardization and one Roche approach by specialization and above market compliance rules interpretation

* Maintaining a thorough understanding of Roche internal rules and guidelines, industry codes, as well as relevant local laws, in order to keep the RDC global and local compliance programs updated, modern and enabling the new market opportunities

* Implementing risk and opportunities assessment and a risk-based compliance monitoring, aiming at continuous learning and improvement of compliance program and culture of integrity

* Updating and supporting implementation of Compliance & Business Sustainability related policies and processes, contributing to an overall governance model of country organizations

* Executing the implementation of Training Programs for the local organizations, global functions and external business partners, aimed at impacting mindset, behavior and driving ownership of compliance and business sustainability by all employees

* Executing the implementation of business partner management programs

* Understanding the value of diversity in the workplace and fostering an inclusive culture across RDC

* Providing support to investigations of allegations of noncompliance behavior

* Contributing pro-actively to a fully integrated self-organized Chapter, by driving new ways of working, agility mindset and behaviors supporting effective collaboration

Leadership

You will lead by fostering an agile mindset and ways of working applying agile principles with a focus on continued market impact increase. You will collaborate closely with the country organizations and emphasize cross-functional collaboration, create new and leverage existing networks across the entire enterprise to drive collaborative success.

You are also responsible for building, and providing effective line-leadership for your team. Leading in a manner that is consistent with the Roche Values and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework and more broadly if required, to ensure individuals and teams are developing and growing in line with their passion and the needs of the Organization

You are an inspirational leader who can create a compelling vision where diverse disciplines can align; develop to pursue the organizations North Star.

You act as a guardian for high standards of compliance, ethics and safety; putting patients at the center of all actions by consistent business behavior that complies with applicable laws, industry codes and Roche's Code of Conduct.

You are accountable for fostering a culture where every individual, across the organization, is able to bring his or her whole self & passion to work.

Who You Are

We are looking for a passionate and decisive business leader. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. Moreover, you bring:

* Solid experience in compliance

* Prior experience in deploying compliance programs

* Proven business experience in diabetes care sector and / or digital health is an asset

* "Can-do" attitude, embracing business thinking and ideas, hands-on approach

* Ability to establish common ground with stakeholders

* Enterprise mindset that can break down silos

* The ability to bring people together to work towards the same purpose across organization boundaries, you thrive on collaboration

* A clear commitment to a culture of trust, transparency and support

* A good sense for pragmatism

* Ability to manage complexity through quick understanding and analysis of facts and situations

* Active listening skills, fostering open communication and speak-up culture

* Fluency in English (Other languages are an asset)

Mindset

Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries and possess an "entrepreneurial" mindset with a willingness to take risks and learn.

We@RocheDiabetesCare is the mindset and culture we as Diabetes colleagues strive to adopt to help achieve our vision and realize our strategy.

You will be expected to demonstrate We@RocheDiabetesCare dimensions and help evolve the functions culture beliefs and bring We@RocheDiabetesCare to life, as part of the iPDM Strategy Implementation.

Location

Location: Indianapolis, US / Mannheim, Germany/ Meylan, France / Monza, Italy / Shanghai, China / Vienna, Austria / Buenos Aires, Argentina / Mexico City, Mexico / Montevideo, Uruguay / Mumbai, India / Dubai, UAE / Johannesburg, ZA / Basel, CH / Rotkreuz, CH / Moscow, RU / Warsaw, PL / Burgess Hill, UK / Canada / Netherlands / Spain / Singapore / Australia / Japan (At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances.)

As we are currently exploring geographic flexibility within our new operating model, we encourage you not to let the location define your decision to apply.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Roche is an equal opportunity employer.

Please note that we have 3 open positions.

Job Level:

Individual contributor

Business Controller Alpine (w/m/d)

Hoffmann-La Roche Ltd.
Vienna, VA
Was Sie erwartet

Als Business Controller Alpine (w/m/d) mit Sitz in Wien (Österreich) agieren Sie als strategischer/-e Business- und Sparringpartner/-in des Managements durch wirkungsvolle Planungsaktivitäten, Chancen & Risiko-Management, effiziente Business- und Entscheidungsprozesse und tragen dadurch maßgeblich zu dem Geschäftserfolg von Roche Diabetes Care Austria und Switzerland bei.

Zu Ihren Aufgaben zählen:

* Gestaltung des strategischen und operativen Controllings

* Koordination und Durchführung der Budget- und Forecastprozesse

* Analyse, Aufbereitung und Bewertung aller Erkenntnisse zur informierten Entscheidungsfindung und Ressourcenallokation

* Erstellung und laufende Weiterentwicklung der Management Reportings (Financials & Non-Financials) und aktive Mitgestaltung der BI-Landschaft im Sinne der Automatisierung

* Aufbereitung von Business Cases, Wirtschaftlichkeitsrechnungen und Szenarioanalysen

* Support der Organisation bei sämtlichen Fragestellungen bezüglich Controlling und Finanzen

* Unterstützung des Managements in betriebswirtschaftlichen Fragen insbesondere Präsentation und Erarbeitung von Unternehmenskennzahlen

* Ausbau und Optimierung des lokalen Berichtswesens sowie des gesamten Controllingsystems

* Zusammenarbeit in abteilungsübergreifenden und internationalen Projekten

* SAP Business Expert und Key User im Bereich FI und CO

Wer Sie sind

Sie besitzen ausgeprägte analytische Fähigkeiten und schätzen es neue Arbeitsmethoden auszuprobieren?

Dann ist Roche für Sie der Ausgangspunkt für ein spannendes Arbeitsumfeld mit vielfältigen Entwicklungschancen.

Als dynamische hands-on Persönlichkeit bringen Sie folgende Voraussetzungen mit:

* Abgeschlossenes Wirtschaftsstudium mit Schwerpunkt Finanzen und Controlling

* Mehrjährige Berufserfahrung im Bereich Controlling und Finance Business Partnering notwendig

* Unternehmerisches Denken, ausgeprägte analytische Fähigkeiten sowie hohe IT- und Zahlenaffinität

* Sehr gute Kommunikationsfähigkeiten

* Selbstständige, sorgfältige und proaktive Arbeitsweise

* Hohe holistische und lösungsorientierte Prozessorientierung in End-to-End- Prozessen wünschenswert

* Idealerweise Erfahrungen mit BI-Tools, CRM-Systemen und deren Nutzung im Marketingcontrolling (SAP, Salesforce und Power BI Kenntnisse von Vorteil)

* Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift

* Reisebereitschaft bis zu: 15%

Es erwartet Sie ein Jahresgehalt ab € 50.000,00 brutto, sowie ein leistungsorientierter Bonus und attraktive Benefits. Pensionskasse, Betriebsrestaurant, flexible Arbeitszeitmodelle, betriebliche Gesundheitsförderung und vielfältige Sportangebote, sind nur einige davon. Abhängig von Qualifikation und Erfahrung besteht die Bereitschaft zur Überzahlung.

Bitte bewerben Sie sich bis dem 6. Februar 2022.

Job Level:

Individual contributor

Compliance Specialist (w/m/d)

Hoffmann-La Roche Ltd.
Vienna, VA
Als Compliance Specialist (w/m/d) stellen Sie die Einhaltung globaler Richtlinien sowie lokaler Gesetze und Vorschriften sicher. Dabei umfassen Ihre Aufgaben:

* enge Zusammenarbeit mit internen Stakeholdern (z.B. Marketing, Sales, Einkauf), um sicherzustellen, dass alle Verträge den internen und externen Erfordernissen entsprechen

* die laufende Verbesserung der Datenschutz-Organisation und Unterstützung bei rechtlichen Themen zu digitalen Produkten
* die Erstellung von Vertrags-Templates und Trainings für die Stakeholder

* die Implementierung und laufende Umsetzung der internen Records Management Strategie in allen Bereichen

* die Führung eines Registers, welches Subventionen, Spenden und Sponsoring umfasst

* das Monitoring von Trends und Veränderungen hinsichtlich relevanter globaler, regionaler und lokaler Anforderungen und Standards

* die proaktive Umsetzung von Initiativen zur Sensibilisierung der Mitarbeiterinnen und Mitarbeiter hinsichtlich Compliance

* die Implementierung und Umsetzung effektiver Compliance Review- und Kontrollprozesse

* die Feststellung und Einschätzung von Compliance Risiken

* die Implementierung und Umsetzung globaler und regionaler Initiativen und Projekte

Ihr Profil:

* Sie haben Ihr Bachelor- oder Masterstudium mit Schwerpunkt (Wirtschafts-) Recht erfolgreich abgeschlossen und konnten bereits erste Berufserfahrung in den Bereichen Recht, Compliance oder Audit sammeln, vorzugsweise im Gesundheitswesen

* Sie verfügen idealerweise über erste praktische Complianceerfahrung hinsichtlich Prävention (Training) und Feststellung (Monitoring)

* Hohe soziale Kompetenz und Teamfähigkeit

* Kommunikationsstärke

* Projektmanagement-Erfahrung

* Sehr gute Englischkenntnisse setzen wir voraus

Es erwartet Sie ein Jahresgehalt ab € 38.000,00 brutto, sowie ein leistungsorientierter Bonus und attraktive Benefits. Pensionskasse, Betriebsrestaurant, flexible Arbeitszeitmodelle, betriebliche Gesundheitsförderung und vielfältige Sportangebote, sind nur einige davon. Abhängig von Qualifikation und Erfahrung besteht die Bereitschaft zur Überzahlung.

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