Senior Commercial Real Estate Banker - VP/SVP
Willowbrook, IL job
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and discretionary or incentive bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
Why join this team?
Team-oriented atmosphere that provides opportunities for individual growth
Gain experience and further your career by joining a growing organization
Position Overview:
The Senior Commercial Real Estate Banker - VP/SVP is responsible for managing and growing a portfolio of commercial real estate clients within the Wintrust footprint. This position provides exceptional service to build and strengthen customer relationships by promoting products and services as appropriate to identify and fulfill customer needs. Responsible for new business development through referral sources and cold calling efforts.
What You'll Do:
Responsible for developing new prospects, managing and growing a portfolio of existing commercial real estate relationships.
Experience in variety of real estate transactions including multifamily, retail, industrial, office, self-storage, land development and commercial construction loans.
Experience with maintaining and managing a portfolio, with ability to build relationships with existing and prospective customers focusing on revenue growth, fee income, deposits and cross-selling services
Participation and knowledge within loan syndications and maintaining those relationships
Network with variety of CRE COI's, investors and attorneys to establish a referral base.
Prepare, review and present credit memos to senior management while maintaining structures within credit guidelines.
Prepare and present deal terms to clients in a timely and accurate manner.
Oversee the review and underwriting of credit requests internally while making recommendations for approval to senior management.
Provide leadership in the development of less experienced commercial real estate lenders and portfolio managers.
Qualifications:
Bachelor's degree (Business, Finance, Economics, or Accounting preferred)
Solid understanding of general credit and risk principles, and banking policies/procedures; formal credit training is preferred
Minimum 7+ years of credit and commercial real estate lending experience combined
Exceptional written, verbal, negotiation, and presentation skills
Excellent analytical and organization skills with the ability to prioritize workflow
Proficient with Microsoft Office, nCino a plus
Demonstrate high ethical standards and personal integrity
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated annual salary range for this role is $117,000-$190,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-HYBRID
#LI-KP1
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Auto-ApplySenior Commercial Real Estate Banker
Vernon Hills, IL job
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (11 years in a row) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and discretionary or incentive bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
The Senior Commercial Real Estate Banker is responsible for managing and growing a portfolio of commercial real estate clients within the Wintrust footprint. This position provides exceptional service to build and strengthen customer relationships by promoting products and services as appropriate to identify and fulfill customer needs. Responsible for new business development through referral sources and cold calling efforts. The position can work out of Vernon Hills, Lake Forest or Crystal Lake, IL.
What You'll Do:
Responsible for developing new prospects, managing and growing a portfolio of existing commercial real estate relationships.
Experience in variety of real estate transactions including multifamily, retail, industrial, office, self-storage, land development and commercial construction loans.
Experience with maintaining and managing a portfolio, with ability to build relationships with existing and prospective customers focusing on revenue growth, fee income, deposits and cross-selling services
Participation and knowledge within loan syndications and maintaining those relationships
Network with variety of CRE COI's, investors and attorneys to establish a referral base.
Prepare, review and present credit memos to senior management while maintaining structures within credit guidelines.
Prepare and present deal terms to clients in a timely and accurate manner.
Oversee the review and underwriting of credit requests internally while making recommendations for approval to senior management.
Provide leadership in the development of less experienced commercial real estate lenders and portfolio managers.
Qualifications:
Bachelor's degree in business, finance, economics, accounting or equivalent direct banking experience.
Minimum 7+ years of credit and commercial real estate lending experience combined
Solid understanding of general credit and risk principles, and banking policies/procedures; formal credit training is preferred
Exceptional written, verbal, negotiation, and presentation skills
Excellent analytical and organization skills with the ability to prioritize workflow
Proficient with Microsoft Office
Demonstrate high ethical standards and personal integrity
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated annual salary range for this role is $117,000-$158,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
#LI-KP1
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Auto-ApplyAnalyst Operations - Equipment Leasing - Rosemont, IL
Rosemont, IL job
Wintrust Asset Finance is an equipment-focused financing group that offers sophisticated loan and lease products to commercial companies throughout the country in a wide range of industries, including transportation, construction, manufacturing, energy services, aviation, and turn-key property, plant, and equipment, among others. Wintrust Asset Finance is an affiliate of Wintrust, a financial services company with more than $66 billion in assets.
Wintrust Equipment Finance, a division of Wintrust Asset Finance Inc. (WAF), an affiliate of Wintrust Financial Corporation, is looking for a candidate for Documentation Operations Analyst specializing in direct and indirect originations primarily via equipment lease/loan financing and lease debt discounting transactions. This position will have active involvement in the growth of equipment leasing and loan arm of the bank, for both direct and indirect originations. WAF provides sophisticated finance and lease products (including equipment leases and equipment loans) to commercial enterprises throughout the United States in a wide range of industries. Wintrust Financial Corporation is a financial services holding company based in Rosemont, Illinois, with assets above $50 billion and provides community-oriented, personal and commercial banking services to customers located in the greater Chicago, Illinois and southern Wisconsin metropolitan areas through its 16 wholly owned banking subsidiaries. Wintrust Equipment Finance direct originations provides equipment financing solutions for companies in Illinois, Indiana, and Wisconsin with typical transaction sizes of $500,000 to $10 million, while the indirect originations targets upper middle market through investment grade companies ranging from $150,000 to $10 million on a per schedule basis, done either one off or under guidance lines.
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and discretionary or incentive bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
Why join this team?
We have a culture that encourages an entrepreneurial spirit
We offer multiple opportunities for development and upward mobility
What You'll Do
Responsible for the review and understanding of lease and loan documentation as well as document packet preparation and to assist with negotiation and redlining of documents as needed
Assist with the day to day activities of the Operations Department including funding, preparation of booking packets for accurate booking into portfolio systems (FIS and InfoLease), lien perfection and servicing of equipment loans and leases for our direct and indirect originations portfolio.
Assist with customer invoicing, posting of customer payments, including ACH processing and delinquency monitoring.
Assist with processing modification requests and/or contract changes as well as review of such changes in our system of record (currently Infolease and FIS)
Responsible for ordering Uniform Commercial Code “UCC” searches, preparing UCC filings, and completing motor vehicle title paperwork as needed to ensure perfection of security interests on portfolio.
Assist with maintaining insurance coverage for portfolio and tracking renewals.
Assist with maintenance of loan and lease documentation and scanning of documents into records management systems.
Assist in distribution of data and reports provided to internal management as well as required data for internal and external auditors.
Ensure compliance with departmental policies and procedures.
Qualifications
5+ years knowledge and experience of loan and lease documentation and perfection, with respect to direct and indirect originations (5+ years)
Processing loan or leasing documentation experience required.
Prior bank, finance or leasing company experience in documentation, operations or credit administration preferred
Excellent customer service skills and the ability to interact with customers, lessor's, vendors, and all levels of management
Ability to handle multiple tasks and accept change willingly
Attention to detail with a strong work ethic and willing to take initiative.
Effective written and verbal communication and interpersonal skills needed to work with all levels of management and customers
Proficient with MS Excel as well as experience with other MS Office products.
Bachelor's degree or some college preferred
Experience with Salesforce and loan/lease origination platforms a plus
Knowledge of portfolio accounting systems such as InfoLease, FIS or ACBS a plus
Knowledge of loan and lease pricing software such as TValue and SuperTrump a plus
Benefits
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation
The estimated salary range for this role is $50,000 - $65,000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills and experience
#LI-HYBRID
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Auto-ApplyElectronic Drawing Technician
Delavan, IL job
Min USD $25.72/Hr. Max USD $39.86/Hr. The Drawing Technician supports the Facilities Design & Construction team by producing, managing, and maintaining accurate architectural and engineering documentation for our healthcare campuses. This role is essential to ensuring our
project managers, architects/engineers, and clinical partners have reliable drawings and space information to
support renovations, compliance, and long-term planning. The Drawing Technician will work with AutoCAD and
Revit daily in a dynamic environment where accuracy, organization, and responsiveness are critical. Embodies the
Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that
support our mission, vision and values.
Qualifications
Two year technical school degree in CAD Design and Drawing.
Licensure/Certification/Registry:
Experience:
• Training and experience with Revit. Proficient in AutoCAD and Revit.
• Project Management experience preferred. a plus
• Experience in Building Information Modeling (BIM)
• Background in Healthcare design or understanding of Healthcare operations is a plus
• Experience in BlueBeam a plus
Other Knowledge/Skills/Abilities:
• Strong understanding of design and construction methods and principles
• Understanding of building codes (understanding of Healthcare building codes is a plus)
• Strong verbal and written communication skills is necessary to effectively exchange information with
project teams and stakeholders
• Strong organizational skills, attention to detail, and file management
Responsibilities
1. Manage and organize all electronic drawing files, hard copies, blueprints, and "as-built" files, ensuring they are complete and up-to-date after project completion.
2. Works with outside vendors to revise electronic drawing files for new projects and to represent "as-built" situations.
3. Provides to-scale plots of any drawing files.
4. Help improve CAD/Revit templates, block libraries, and drawing workflows.
5. Maintain a structured archive of drawings, models, and building documentation for multiple facilities.
6. Oversee documentation version control, file naming conventions, and digital folder organization.
7. Gathers field dimensions and other data necessary to complete drawing projects.
8. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
• COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
9. Works with Facilities and Engineering staff to gather data necessary to document existing building systems on electronic drawing system.
10. Maintain drawing standards to ensure consistency across all project documentation.
11. Works with Facilities leadership to develop format to document existing building systems on electronic drawing system.
12. Provides assistance to Facilities Project Managers for dimensions and information necessary to complete construction projects.
13. Works with outside vendors to maintain existing hardware and software that is unique to the electronic drawing system- includes coordinating vendor installation of new and updated hardware and software with Information Systems staff.
14. Maintains records for space planning and adjust cost center information for reporting off of electronic drawing system.
15. Coordinates with finance department to change cost center information related to the electronic drawing program.
16. Conduct Site inspections to take and confirm measurements, document existing conditions and gather other field data necessary to maintain space planning and existing building drawings and documentation
17. Manages access for MHS staff for online systems related to the electronic drawing system.
18. Develop space test fits, blocking diagrams, and early-stage conceptual plans that explore multiple layout options.
19. Translate meeting notes, stakeholder feedback, and functional requirements into clear visual plans that support decision-making.
20. Work collaboratively with project managers to refine layouts, explore alternatives, and adjust plans based on clinical workflows, building infrastructure, equipment needs, and regulatory guidelines.
21. Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Automation QA Lead - Infra & Application Resiliency
Chicago, IL job
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role Overview:
The Automation QA Lead - Infra & Application Resiliency is responsible for overseeing the execution, planning, and continuous improvement of automated testing and stability validation across infrastructure and application environments. This role ensures production resiliency through robust automation coverage, quality oversight of infrastructure change testing, and proactive issue resolution. The lead will collaborate closely with global stakeholders, including engineering and service delivery teams, to drive automation initiatives aligned with ITIL processes, maintain SLA compliance, and ensure seamless cross-regional delivery. The ideal candidate brings deep technical expertise, strong leadership, and a strategic mindset to enhance system health, testing efficiency, and operational reliability.
Key Responsibilities:
Automation & Stability Oversight
· Lead the execution and monitoring of automated production stability scripts to ensure consistent system performance.
· Drive automation strategies that enhance application resiliency and reduce manual intervention.
· Oversee stability validations and automated testing for infrastructure changes, ensuring minimal impact to production systems.
Stakeholder Engagement & Requirements Gathering
· Translate stakeholder needs into actionable automation deliverables and testing plans.
· Conduct regular connects with application Service Delivery Managers' and engineering leadership to share status updates, accomplishments, and roadmap progress.
· Influence strategic decisions through data-driven insights and quality metrics
· Maintain ongoing communication with stakeholders to track progress, gather feedback, and refine automation initiatives.
Quality & Change Management
· Ensure quality oversight for infrastructure change testing, aligning with ITIL processes and change management protocols.
· Validate and approve automation assets before deployment to non-prod and production environments.
· Incidents Analysis and identify proactively identify coverage
· Lead root cause analysis and Collaborate with engineering and operations teams to identify improvement opportunities and enhance testing coverage
Team Leadership & Delivery Management
· Drive closure of issues and risks related to automation script resiliency, maintaining accountability and transparency.
· Demonstrates expertise in reviewing automation code quality and ensuring comprehensive requirement gathering to drive optimal test design and coverage.
· Lead a cross-functional team to manage and deliver automation stability solutions within defined SLAs.
· Coordinate and plan automated testing efforts to validate application change deployments, ensuring they do not adversely impact application health or system resiliency.
· Exposure to DR testing initiatives
· Lead automation projects and activities within planned schedule, including aggressive timely follow up on risks, issues and escalations.
· Partner with India-based leads to ensure seamless handoffs, issue resolution, and continuous delivery across time zones.
· Conduct requirement-gathering sessions to identify areas where automation can improve efficiency, reliability, and scalability and conduct handover to India partner teams with outcomes to ensure proper fulfillment of USA Stakeholder requirements
· Provisioning & De-provisioning: Ensure all test accounts are properly created, rotated, and decommissioned following the standard procedures and to mitigate security risks
· Ownership & Auditability: Maintain clear documentation of identity ownership, purpose, and access patterns. All credentials must be securely stored in vaults and subject to compliance reporting
· Periodic Reviews: Conduct annual access certifications for all users. Failure to complete certifications results in access disablement and escalation
Planning & Testing Metrics Analytics for continuous improvements
· Ensure planning targets and delivery milestones are met consistently.
· Monitor and report on automation performance metrics, stability trends, and SLA adherence.
Qualifications:
· Minimum Bachelor's Degree in Information Technology or a related field, or equivalent experience required.
· At least 3 years of experience in infrastructure change testing and quality leadership.
· Proven experience in leading automation teams and managing production stability initiatives.
· Strong understanding of ITIL processes and infrastructure change management.
· Excellent communication and stakeholder management skills.
· Experience working with global teams, especially in USA-India collaboration models.
· Proactive independent decision maker using technical skills
· Ability to handle Change Advisory Board meetings and make decisions
Technical Skills
· Languages: Java, Python, VBScript
· Tools: Selenium, UFT, LeanFT, RestAssured, TestNG, Cucumber, Appium.
· Platforms: Web, WebServices (REST/SOAP), Windows, WPF, Mainframe.
· Frameworks: POM, BDD, custom automation suites.
· CI/CD: GitHub Actions, Azure DevOps, Jenkins.
· Database Testing: MSSQL, Oracle, DB2, AS400, Snowflake, Cosmos DB
· Should be able to demonstrate experience in designing automation frameworks, solutions for large scale projects
· Should have experience in designing unattended automation test suites.
· Should have experience in creating custom automation solutions and improve test automation efficiency.
· Should have experience in designing solutions which simplify complex problems, reusability.
· Should have worked on the Architect role and on varied POCs/ POVs and provide solutioning to automation and DevOps issues
· Strong hands on experience DevOps implementation (Jenkins / ADO / Bamboo)
· Worked on building automation frameworks according to problem in hand using suitable design patterns.
· Well experienced in code review which will improve resiliency of automation scripts
· Experience working on multiple operating systems (i.e. Windows, Linux, Unix)
· Good understanding on application monitoring tools like DynaTrace
· Familiarity of Agile Methodology Scrum/Kanban and project management tools like Azure and Jira
· Knowledge on Service Now and Change management process
Preferred Skills:
· Expertise in scripting languages (e.g., Python, Shell, PowerShell).
· Familiarity with CI/CD pipelines and automation frameworks.
· Experience with monitoring tools and incident management platforms.
· Strong analytical and problem-solving abilities.
Nursing Technician - Acute Care
Springfield, IL job
Min USD $16.77/Hr. Max USD $25.99/Hr. ****Up to $1,500.00 Sign-on Bonus**** Under the direct supervision of a Registered Nurse, the Nursing Technician - Acute Care functions as a member of the patient care team to provide care to a designated group of patients.
Qualifications
Education:
High School Diploma or GED preferred.
Licensure/Certification/Registry:
Current CNA certification required.
Healthcare Provider or Instructor BLS certification required within 30 days of hire..
Responsibilities
Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs.
Demonstrates competent performance & completion of technical skills within scope of nursing technician.
Reinforces patient teaching relative to presenting conditions.
Assures that department is survey-ready at all times.
Communicates effectively with all members of the patient care team.
Promotes cooperation and teamwork between departments.
Documents care provided in the medical record according to policies & procedures.
Becomes familiar with all aspects and requirements of patient's medical record.
Provides safe patient care during patient transport utilizing appropriate protocols.
Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description
Application Management Services (AMS) Director
Chicago, IL job
About Us
Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit ************************
Job Summary
The Application Managed Services Director is responsible for the strategy, oversight, and management of the delivery of EHR application support services at Impact Advisors. This person will lead our Quality Center of Excellence, oversee reporting and metrics, develop our tech-forward strategy, and ensure adherence to IT Service Management (ITSM) best practices and SLAs while driving continuous improvement in service quality.
Key Responsibilities
Service Delivery Management & Reporting
Oversee the end-to-end delivery of IT services to clients, ensuring SLAs (Service Level Agreements), OLAs (Operational Level Agreements), and KPIs (Key Performance Indicators) are consistently met or exceeded across all clients.
Work with engagement leaders to understand client reporting requirements.
Monitor and audit processes to ensure compliance with internal and external standards.
Direct developers on the development and maintenance of reports for internal purposes and client presentations.
Report Service Delivery trends regularly to AMS leaders and managers for follow up, training, and communication.
Participate in onboarding new clients and advise on best practices for ITIL and workflows balancing firm and client interests.
Lead or collaborate on the development of new service offerings as they integrate with service delivery management.
Quality Center of Excellence
In partnership with AMS Leaders, develop and operate an industry leading quality management framework to monitor and improve service delivery across multiple clients.
Conduct root cause analysis (RCA) for major incidents and recurring issues, driving corrective actions and preventive measures.
Lead continuous service improvement initiatives to enhance service quality and client satisfaction.
Gather feedback through surveys, meetings, and other channels to identify areas for improvement.
Drive the adoption of technology, automation, and other best practices to improve service efficiency and reduce manual intervention.
Client Relationship & Communication
Support engagement leaders in conducting regular service review meetings with clients to discuss performance, improvements, and future service needs.
Provide timely and transparent communication on service status, incidents, and planned changes.
Prepare and present service performance reports, highlighting trends, risks, and opportunities for improvement.
Manage client expectations and ensure alignment between service delivery and business objectives.
Team Leadership & Collaboration
Lead and mentor a team of engagement leaders and service delivery professionals, fostering a culture of accountability and continuous learning.
Collaborate with business development and engagement leaders to identify opportunities for service expansion and upselling.
Coordinate with external vendors and partners to ensure seamless integration and delivery of services.
Promote a customer-first mindset across the organization, emphasizing the importance of quality and service excellence.
Qualifications
Education & Experience
Bachelor's degree in Information Technology, Business Administration, or a related field (Master's degree preferred).
7+ years of experience in IT Service Management or Service Delivery, preferably within a Managed Service Provider (MSP) or IT outsourcing environment.
Proven experience managing client relationships and delivering IT services aligned with ITIL best practices for large organizations.
Skills & Competencies
Strong knowledge of ITIL frameworks (ITIL 4 certification preferred).
Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, or similar).
Strong Technology and platform integration skills (AI, chatbots, automation tools, Microsoft Copilot).
Strong reporting skills, (Power BI or similar business intelligence tools)
Excellent problem-solving, analytical, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to manage client relationships and lead cross-functional teams.
Strong project management skills, with the ability to handle multiple priorities and deadlines.
Experience with quality management frameworks (e.g., ISO 9001), process improvement (Lean Six Sigma), etc.
Key Performance Indicators (KPIs)
SLA and OLA compliance rates
Customer satisfaction (CSAT) and Net Promoter Score (NPS)
Incident resolution and change implementation times
Quality audit scores and process compliance rates
Implementation of technical innovations to improve quality or efficiency
Additional Information
Ability to travel to client sites, as needed.
Work schedule is typically M-F.
This role reports to the Managed Services VP.
At Impact Advisors, we prioritize transparency and equity in our compensation practices. This role has a salary range of $150,000 - $190,000 and may also be eligible for an annual bonus. This range accounts for various factors, including skills, experience, training, certifications, and organizational needs.
Our People and Culture
At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.
Join Impact Advisors and make a real difference in healthcare.
US Advisor Attorney-Vice President, Assistant General Counsel
Chicago, IL job
Are you an experienced attorney with a passion for investment management? Join our dynamic team at JPMorgan Asset Management, where you'll play a pivotal role in shaping the future of our U.S. Funds Management business. This is your opportunity to work with one of the largest and most diverse fund complexes in the United States, offering a full array of investment products. Be part of a team that values innovation, strategic thinking, and collaboration. Elevate your career with us and make a significant impact in the financial industry.
As an Attorney in the JPMorgan Asset Management legal team, you will provide comprehensive legal support to the U.S. Funds Management business. You will engage in the creation and management of new and existing funds, navigate regulatory developments, and offer legal guidance to the JPMorgan Funds' Boards of Trustees. This role offers exposure to a wide range of investment products and the opportunity for advancement in a fast-growing segment of our business.
The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.
#J-18808-Ljbffr
Sharepoint Developer (with some .net experience)
Chicago, IL job
Thanks for taking time to stop by and take a look at the SharePoint / .net Developer role I posted here on LinkedIN, I appreciate it quite a bit.
I realize that looking for work - especially now - kinda stinks. So, I am going to try and make this as pain free as possible. Allow me to introduce myself just a bit. My name is Tom Welke, I am Partner & VP at RSM Solutions, Inc. I have been recruiting technical talent for a long long time and been in the tech sector for longer than that. I'm saying all this not to gloat, I am saying this so that you know that you are actually dealing with a real, live, breathing human. Not a bot, not an AI engine. Like I said, if I can make this easier, I will gladly do my best to try. That being said, you will see some humor in this JD...
So, let's get down to it...
As with just about every role I work on, social fit is important. Granted, there will be some 'gotta have's otherwise someone's going to have a coronary' from a technical standpoint (you will see that as your read this JD)...but those social fit characteristics are really important as well. Here are some of 'em:
This one is for my favorite law firm. Yep, there is such a thing... I have worked with them quite a bit over the past few years, so I know these guys pretty well. Sometimes, people will think that all law firms are the same. Starchy, stiff upper lip, and kinda dull. These guys are definitely not starchy or so ego-filled that you can't get anything done without an act of Congress. So, if you function well in an environment where - yes - they are professional, but also one where they focus on actually getting stuff done, you will do just fine here.
There is a lack of micro-management here. But, here's the caveat. It means you don't need to be micro-managed. If you are the kind of person that does their best work wherever they go, and is thinking ahead as they work (in other words, if you go this way, you will run into a wall...so, you don't run into the wall and go a different direction), you will do just fine here as well.
This role is being done onsite in downtown Chicago. We are really only looking to work with candidates that are already in the greater Chicago metro area for this role. In addition, I can only work with US Citizens of Green Card Holders for this one. So, if you are an H1, OPT, EAD, H4, F1, STEM Visa holder, I won't be able to work with you, unfortunately.
This role is permanent and fully benefitted (life, dental, health, all the goodies)
For this role, we are seeking - as you might have guessed from the title - a SharePoint Developer with .net development experience. This role is for someone who looks at their work, not as tasks, but from a wider angle lens. In other words, you will be working on everything from requirements gathering, documentation, process flow diagramming, dev, test and deployment. Along that process of seeing that 'wide angle lens', you will - inevitably - find that what is asked for isn't really going to solve the issue. So, if you have been that person that challenges assumptions, and asks clarifying questions, we will be on the right track.
You will, primarily, work with SharePoint Online and Microsoft's development stack, including .Net, ASP.Net, VB.Net, SPFx, MVVM and MVC Patterns, and C#. You will be working on a mix of projects, including dev work from scratch, working off of apps that already exist, 3rd party integration work, and senior level support of your code. The teams you will be working with are risk & compliance, marketing and administration within the firm.
You will be a part of a 9 person team. All of these team members are, primarily, .net architects and developers. You will be focusing, primarily, on SharePoint development in this role and working alongside your other teammates.
Here are some of the main responsibilities (this is not an exhaustive list...most people reading this know by now that you will be working with a team...and 'other projects as assigned' are a standard with just about any dev role):
Design, developer, validate & implement SharePoint and .net apps to solve complex challenges using SharePoint Online.
Maintain, enhance and refactor existing SharePoint and .net based applications to optimize the existing application portfolio, while staying up to date with other dependencies.
Manage data integration between SharePoint Online applications and 3rd party solutions using fun stuff like Stored Procedures, SSIS, DTS, SharePoint Lists and other data integration middleware.
Here is what we are seeking
At least 7 years of SharePoint development experience. This 7 years of experience will need to include experience with ASP.Net, VB.Net, C#, SPFx, MVVM, and MVC patterns.
At least 2 projects in your background where you were the only SP or .net developer working on that project from start to finish.
At least 6 years of experience with Sql Server 2019 or newer. This experience will need to include SSRS and SSIS.
At least 5 years of experience with Azure DevOps or TFS. This should include build/release engineering, pipeline, management for software web applications, test manager and test automation.
Experience with IIS administration would be great to see.
Experience with IntApp Integrate (or similar tools like Biztalk, MQ, Oracle Fusion, etc) would be great to see.
Experience with PowerAutomate, K2 BlackPearl, or IntApp Flow would be great to see.
Experience with HTML, CSS, XML, JavaScript, VB Script, Python, TCL, or Pearl would be great to see.
Junior Process Analyst
Chicago, IL job
Role: Junior Process Analyst
Must Have Technical/Functional Skills
The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives.
The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client's relationship, partnering with internal clients to articulate a vision for a new or different type of service.
The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live.
The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions.
What you'll be doing
As a member of the Process Engineering team, you'll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you'll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You'll assist in the planning, development, and implementation of a process strategy that will build the bank of the future.
How you'll succeed
• Conducting process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience.
• Presenting recommendations - Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement.
• Leadership skills - Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team.
• Maintain a collaborative work environment and support your team to resolve problems as they arise.
Who you are
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification.
• You can demonstrate experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business related function (operations, strategy development, organizational design, or information t echnology).
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization.
• Collaborate with stakeholders: Work with business and technology partners to gather feedback, define requirements, and implement improvements
• Document and validate: Create detailed process maps and document future state processes. Validate solution designs and test results with business partners.
Interested candidates please share me your updated resume to *******************
Account Manager - focused on Software Sales
Orland Park, IL job
If you have read my s before, this will be a refresher. For those of you who haven't read my s before, welcome to the party....I like to add a little humor, so you will see some comedy scattered in this .
Allow me to introduce myself. My name is Tom Welke. I am Partner & VP at RSM Solutions Inc. So...guess what, this is an actual live person. So, no 'bots', just a real person. I have been recruiting talent for a while (23 years) and been in the tech sector since the 1990s. Due to all of this, I am going to be far more focused on 'fit' than anything else...a fit for you and a fit for the client.
I am actually very good friends with the COO for this firm. He and I have been close personal friends for close to 15 years. The reason I mention this is that I know a little bit about these guys and what creates a good 'fit' here... So, what are those components of a good 'fit'. you might ask? Well here are a few characteristics:
This is an environment where there is an expectation that you will not just do your best work...but want to do your best work. Everyone that you will interact with are also striving to do their best work as well. So, we are seeking that individual that doesn't just want a 'job' but is looking to elevate their career, learn from others, and share their knowledge.
This is not a 'drama filled' environment. This role is not for that kind of person that feels like the world revolves around them. We have all meet salespeople that have a sense of 'bravado' (there is a less politically correct term for this)...this is not that kind of environment. So, I think you get what I am saying...confidence is one thing...being an (carefully placed explative) is another.
This particular client manufactures MES (Manufacturing Execution System) Software that is used by firms both large and small (typically their customer base are typically firms with 500 employees or less) and are primarily focused in the Midwest in terms of its install base (these guys are based in Germany...nope it isn't SAP). This clients MIP (Manufacturing Integration Platform) and Advanced Planning and Scheduling System use AI to help complete this client's overall product portfolio. A great way to describe this firm is that they are smack dab in the middle of the "Smart Factory Revolution". With over 45 years of experience and 520
professionals across 13 locations, they empower manufacturing companies to optimize their
production processes through innovative software solutions. Their software is used by over 1,100,000 people in 1,750 manufacturing companies worldwide.
For this role, we are seeking a Account Exec / Account Manager that is already located in Chicago. In addition, I can only work with US Citizens or Green Card Holders for this role.
If you are not located in Chicago, we would need you to be located in the midwest. This role is about 70% outside sales and 30% inside sales. This is a true 'hunter with hunger' role. There is no cap on commissions here as well. This role has uncapped commissions.
If you are anything like me, my eyes get a little buggy when I see job descriptions with a zillion 'must haves', half of which don't exist. So, due to that, I am going to give you the high level bullet points. If you are interested and apply, I can share all of those bullets. However, this should give you a good idea of what we are looking for and what the responsibilities of the role are.
Here are the key responsibilities:
Lead Sales efforts to the mid-market manufacturing sector.
Build a sales plan to provide integrated software and service solutions to meet prospect and existing customer needs as a strategic business partner.
Drive all aspects of the sales cycle including, proposals, scoping, pricing and contract negotiations, etc.
Develop proven metrics and reporting to drive the team to achieve success with our current and prospective customers
Here is what we are seeking:
Experience working for either an ERP or MES Software firm as an account executive. This ERP or MES experience is an absolute must have.
If you have large scale implementation project sales experience with a Cognizant, IBM Global Services, Accenture, PWC, E&Y, etc, that would be great to see.
Experience in business-to-business sales (especially in the manufacturing space), including prospecting, relationship management and closing complex deals for consulting-intense software solutions in the manufacturing industry, industrial automation, and logistics space (especially at the executive level).
Strong technology skills, familiarity with value-added processes in the manufacturing industry. This should include the digitization needs of manufacturing companies and their processes.
Proficient level of experience and knowledge of SAP Ariba Procure-to-Pay, Spend Visibility
Experience with SAP Ariba Network
Experience with SAP Ariba Procurement Content
Proficient level of SAP Supplier Lifecycle Performance Identify, understand and define customer needs, objectives and business requirements in order to propose solutions that can best meet their requirements.
Prepare and deliver demonstrations/presentations in support of new requirements.
Before a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
Maintain a high-level knowledge of SAP's procurement solution suite in the specialization area of responsibility.
Designs workflows specific to business process outcomes and understands how to develop and integrate a proposed solution into a customer's existing business and technical environment.
Be actively involved in the solution implementation to ensure that solutions are accurately scoped and delivered in line with customer expectations.
Become a thought leader in the Procurement Space.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-RJ2
Salary Range-$100,000-$140,000 a year
Patient Care Technician CNA
Athens, IL job
Min USD $16.77/Hr. Max USD $25.99/Hr.
Full time
Day shift, 6:45am - 7:15 pm
Every other weekend
Support patients with a broad range of acuity. As a Patient Care Technician (PCT) on the 5B Urology and Nephrology unit at Springfield Memorial Hospital, you'll help patients who need kidney related treatment. From mobility support to monitoring vital signs, you'll play a key role in recovery and healing on a unit that values teamwork, precision and compassion.
Qualifications
Who We're Looking For:
A reliable and compassionate caregiver who is detail-oriented, responsive and committed to delivering excellent care in a specialized cardiac setting.
Education, Licensures & Certifications:
One of the following is required:
Certified Nurse Assistant (CNA)
Enrollment in nursing school with one (1) semester of clinicals completed
Two (2) years of relevant experience in a nursing assistant role
CPR certification required or obtained during onboarding
Experience:
Experience in acute care preferred
Strong observational skills and ability to respond quickly to changes in patient condition
Responsibilities
Key Responsibilities:
Provide direct care aligned with patient safety and comfort standards
Assist with ambulation, nutrition, hygiene and toileting support
Document interventions, observations and patient responses accurately
Prepare patients for cardiac monitoring and procedures as directed
Maintain a clean and organized care environment in collaboration with the team
What You'll Do:
Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
Monitor and document vital signs, blood glucose levels, intake/output and patient observations
Support cardiac care protocols by preparing patients for tests, procedures and treatments
Respond promptly to patient call lights, ensuring comfort and safety
Collaborate with nurses and providers to maintain a clean, organized and efficient unit
Why Join Us?
At Memorial Health, we invest in your professional development, well-being and career growth with:
Paid Time Off (PTO)
Medical, dental and vision insurance
401(k) retirement plan
Flexible spending accounts
Continuing education opportunities
Life insurance and voluntary benefits
Mental health services
Employee Assistance Program
Adoption assistance
Local and national discounts
Location:
This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health's network of care.
Penetration Tester - Senior Associate
Chicago, IL job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
We are looking for candidates residing in Chicago, Houston, Iowa City, and Cleveland!
RSM is seeking an experienced application penetration tester with expertise in both manual and automated testing to join our Security and Privacy Risk Consulting group. The ideal candidate will have a strong understanding of various testing methodologies and tools, as well as a passion for uncovering vulnerabilities and identifying potential security risks. This position will play a critical role in helping our clients prevent, detect, and respond to security threats affecting their critical systems and data. As a member of the Security, Privacy, and Risk Consulting team, you will help provide application security testing for our clients. Our team's goal is to empower both development and security teams with accurate security findings at the highest standards of quality in order to identify and eliminate risk across our clients' application portfolios. Join our team of more than 150 professionals dedicated to serving the cybersecurity needs of our diverse client base within a variety of industries.
Qualifications:
• BS in Computer Science, Engineering, or related field or equivalent work experience
• Expert in web security, possessing extensive knowledge of vulnerabilities, along with the ability to identify and exploit them effectively.
• 3+ years of experience in code review, application security testing, or web application development
• Excellent written and verbal communication skills
• Strong scripting skills (e.g. Python, Ruby, Perl)
• Experience with cloud platforms, such as AWS, and knowledge of cloud security best practices
• Familiarity with development technologies like Docker, CDK, Terraform, Java, Python, React, GraphQL, Javascript, JSON, REST, etc.
• Must possess a high degree of integrity and confidentiality, as well as the ability to adhere to both company policies and best practices
• Technical background in application development, networking/system administration, security testing, or related fields
• Experience with both static application security testing (SAST) and dynamic application security testing (DAST) using various tools and techniques
• Preferred, but not required - one or more relevant certifications such as Offensive Security Web Assessor (OSWA), Offensive Security Web Expert (OSWE), Offensive Security Certified Professional (OSCP), Burp Suite Certified Practitioner, or AWS Certified Security Specialist.
Responsibilities:
• Perform security assessments, including static and dynamic application security testing
• Conduct manual penetration testing on web applications, network devices, and other systems
• Collaborate with our clients in a fast-paced environment across many technology stacks and services, including cloud platforms and development technologies
• Develop, enhance, and interpret security standards and guidance
• Demonstrate and promote security best practices, including secure development and cloud security
• Assist with the development of remediation recommendations for identified findings
• Identify and clearly articulate (written and verbal) findings to senior management and clients
• Help identify improvement opportunities for assigned clients
• Stay up-to-date with the latest security trends, technologies, and best practices
• Work effectively within a team, fostering collaboration and open communication to deliver successful outcomes
• Supervise and provide engagement management for other staff working on assigned engagements
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $85,100 - $161,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Benefits Advisor (Mid-Level) - Health & Wellness
Chesapeake, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Program and vendor management for the vision and dental plans.
Subject matter expert for the wellness and fitness reimbursement programs.
Oversee family building program.
Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.
Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually.
Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services.
Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers.
Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.
Assists with raised issues on benefit programs.
Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.
Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.
Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.
Evaluates the efficiency and impact of changes for benefits programs and initiatives.
Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings.
Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.
Assists with benefit projects and initiatives and serves on cross functional teams.
Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.
Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.
Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations.
Experience leading and/or running projects/programs.
Working knowledge of data analysis tools and techniques.
Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.
Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.
Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.
Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyInformation Technology Risk Manager
Chicago, IL job
Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago
ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.
The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.
Team Overview:
The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders).
Job Overview:
The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators.
Job Responsibilities:
Support & collaborate with Global Information Risk Management Team
Execute, implement, and maintain information security control framework (based on NIST FS)
Perform testing activities to ensure effectiveness of the control framework
Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions
Challenge the business on their risk posture and maturity of risk mitigating actions
Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD)
Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies
Report periodically on the overall risk profile. update on key issues to central and local organization
Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture
Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally"
Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information
Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board
Basic Qualifications:
8+ years' experience with operational risk management at a financial institution operating in financial markets
Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge
Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR)
Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.)
Certification in Information Security Management (e.g. CISM, CISSP, CISA)
Preferred Qualifications:
Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation)
Experience working with external auditors, regulators, etc.
Annual base salary, not including discretionary bonus eligibility: $130,000+
Perks and Benefits:
As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks.
Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities
Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off
Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts
Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service
Employer paid benefits such as term life, AD&D and disability insurance
Robust 401(k) Plan with a generous match and vesting schedule
Annual learning stipend and tuition assistance program to help employees pursue additional education
Company-issued laptops and role dependent mobile stipend
Corporate Divvy memberships and pre-tax commuter benefits
Monthly wellness subsidy available to be used towards wellness and fitness activities
Regular, open communication including monthly Town Hall meetings with the Management Team
A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion
Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays
Employee-led committees to bring awareness and inclusive activities to our employees
Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables
Private, well-equipped Mother's room
Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra
Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space
This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies.
ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws.
We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US.
Notice and Disclaimer to External Recruitment Agencies:
External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.
Sr. Lead, Azure Security - Identity & Authentication
Chicago, IL job
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Job Description
We are seeking a highly skilled Tech lead with deeper expertise in various security products, authentication, authorization, access management, governance. As a key member of Workforce Authentication and Authorization team you lead a team to play a vital role in ensuring the secure implementation of various solutions (Hybrid and Cloud).
Requirements/Responsibilities-
Lead Identity centric Workforce Security solutions team to develop authentication and access management solutions
Drive the development of identity solutions, access patterns, modern security protocols, practicing Zero trust, least privileged, defense in depth principles
Review and provide feedback on Identity and access management related security solutions proposed by stakeholders and can provide consultation to the partners and IT Management
In-depth knowledge and experience on Entra ID, EPM, Sentinel, Azure, AWS Security
Knowledge on Okta, PingFederate, Entitlement management solutions
Strong knowledge on Identities management on Azure AD with OAuth, OIDC, SAML, SSO, MFA, Conditional access policies, MFA, Kerberos, LDAP, Identity Federations etc.
Experience in providing security solutions for Java based Micro services, React based frontends and Android/iOS based mobile applications on the Azure
Hands-of experience in JWT, session handling, Code signing, Certificate authentication, TLS/SSL, API Security, Application registration, application integration scenarios etc.
Awareness of API Management, Firewalls, DLP, VPNs, DNS, Azure Defender, MCAS, Sentinel, WAFs, Application Gateways, NSGs, App Proxy, Radius clusters, CDN etc.
Good understanding of Cloud Infrastructure Entitlement Management solution (CIEM) to ensure smooth remediation of toxic combinations, high risk entitlements etc.
Understanding and application of threat modeling concepts and methodologies
Understanding of Applications security, OWASP standards, security best practices, browser compatibilities/storages/cookies
Acts as Workforce cybersecurity expert to in solutions spanning end user computing, proxy solutions, MFA, SSO, conditional accesses, Passwordless, Yubikey, bio-metric solutions, identity and governance scenarios, Secrets Management, automation, role based access control, Privileged identity management, Just in time accesses etc.
Participates in solutions to support- token handling, OIDC/ OAuth flows, authorization patterns, identity federation, cloud architectures, cryptograpgy, cloud native services, cloud security etc.
Deeper understanding on Cloud Security areas such as Policies, RBAC, activities, identities, privileged access management etc
Ability to support operations in troubleshooting complex identity scenarios with hands-on experience on Sentinel/KQL/Audit logs etc.
Good understanding of concepts related to docker Security, container orchestrations/Kubernetes
Qualifications
Bachelor's degree in computer science or a related discipline and experience in information security, or an equivalent combination of education and work experience.
Deep knowledge of application or infrastructure systems architecture, usually having experience with multiple system technologies.
Excellent consultative and communication skills, and the ability to work effectively with client, partner, and IT management and staff.
Ten years of experience in the Information Security role. Five years of experience as a Tech lead
CISSP, CSSP, or Cloud security certification preferred
Strong collaboration skills and a analytical ability
Certifications on Azure, AWS security will be preferred
Investment Consultant- Charlottesville, VA
Charlottesville, VA job
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What you have
We place a premium on high performance, quality service and the ability to execute the Schwab strategy. Essential skills include:
Bachelor's degree or equivalent work-related experience
A valid and active Series 7 license required
A valid and active Series 66 (63/65) license required (may be obtained within a 120 day condition of employment)
A valid and active Life and Health Insurance license is required (may be obtained within a 120 day condition of employment)
Certified Financial Planner (CFP) certification is preferred
Minimum of two years of experience in the financial services industry (required)
Financial business development experience (highly preferred)
Knowledge of brokerage/banking products and services
Strong client relationship building experience
Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Electronic Drawing Technician
Zion, IL job
Min USD $25.72/Hr. Max USD $39.86/Hr. The Drawing Technician supports the Facilities Design & Construction team by producing, managing, and maintaining accurate architectural and engineering documentation for our healthcare campuses. This role is essential to ensuring our
project managers, architects/engineers, and clinical partners have reliable drawings and space information to
support renovations, compliance, and long-term planning. The Drawing Technician will work with AutoCAD and
Revit daily in a dynamic environment where accuracy, organization, and responsiveness are critical. Embodies the
Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that
support our mission, vision and values.
Qualifications
Two year technical school degree in CAD Design and Drawing.
Licensure/Certification/Registry:
Experience:
• Training and experience with Revit. Proficient in AutoCAD and Revit.
• Project Management experience preferred. a plus
• Experience in Building Information Modeling (BIM)
• Background in Healthcare design or understanding of Healthcare operations is a plus
• Experience in BlueBeam a plus
Other Knowledge/Skills/Abilities:
• Strong understanding of design and construction methods and principles
• Understanding of building codes (understanding of Healthcare building codes is a plus)
• Strong verbal and written communication skills is necessary to effectively exchange information with
project teams and stakeholders
• Strong organizational skills, attention to detail, and file management
Responsibilities
1. Manage and organize all electronic drawing files, hard copies, blueprints, and "as-built" files, ensuring they are complete and up-to-date after project completion.
2. Works with outside vendors to revise electronic drawing files for new projects and to represent "as-built" situations.
3. Provides to-scale plots of any drawing files.
4. Help improve CAD/Revit templates, block libraries, and drawing workflows.
5. Maintain a structured archive of drawings, models, and building documentation for multiple facilities.
6. Oversee documentation version control, file naming conventions, and digital folder organization.
7. Gathers field dimensions and other data necessary to complete drawing projects.
8. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
• COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
9. Works with Facilities and Engineering staff to gather data necessary to document existing building systems on electronic drawing system.
10. Maintain drawing standards to ensure consistency across all project documentation.
11. Works with Facilities leadership to develop format to document existing building systems on electronic drawing system.
12. Provides assistance to Facilities Project Managers for dimensions and information necessary to complete construction projects.
13. Works with outside vendors to maintain existing hardware and software that is unique to the electronic drawing system- includes coordinating vendor installation of new and updated hardware and software with Information Systems staff.
14. Maintains records for space planning and adjust cost center information for reporting off of electronic drawing system.
15. Coordinates with finance department to change cost center information related to the electronic drawing program.
16. Conduct Site inspections to take and confirm measurements, document existing conditions and gather other field data necessary to maintain space planning and existing building drawings and documentation
17. Manages access for MHS staff for online systems related to the electronic drawing system.
18. Develop space test fits, blocking diagrams, and early-stage conceptual plans that explore multiple layout options.
19. Translate meeting notes, stakeholder feedback, and functional requirements into clear visual plans that support decision-making.
20. Work collaboratively with project managers to refine layouts, explore alternatives, and adjust plans based on clinical workflows, building infrastructure, equipment needs, and regulatory guidelines.
21. Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
MES Solution Architect
Orland Park, IL job
If you have read my s before, this will be a refresher. For those of you who haven't read my s before, welcome to the party....I like to add a little humor, so you will see some comedy scattered in this .
This JD is a revision of a previous MES Solution Architect role I had been working on for a while. Modifications were made to reflect changes in the need for this role. There is a stronger focus on Manufacturing Systems experience in tandem with experience working shop floor integration work.
Allow me to introduce myself. My name is Tom. I am VP & Partner with a firm named RSM Solutions Inc. I have been recruiting technical talent for over 23 years and been in the tech sector since the 1990's. Due to this, I am going to be far more focused on 'fit' than anything else...a fit for you and a fit for the client.
In addition, I am an actual live, breathing human...not a 'bot' creating a JD in 32 1/2 seconds. I realize that looking for work is about as fun as a root canal, so if I can make the process at least a little more clear and easier, I am glad to do so.
As with a bunch of the roles I work on, social fit is really important. Here are some of those key social fit characteristics:
These guys like to see longevity in the roles you held. If you have spent 1-2 years at each role you have held, we wont have a fit, unfortunately. They seek those kinds of individuals who have matured their skills - over time - in the roles that they have held.
This environment is one that truly wants you to share your knowledge. You have been in environments and have experience that others on this team won't have...so, they really want to hear from you. If you have a 'better way', share it.
Here is the Job Description
This role is permanent and being done onsite Monday through Friday onsite in Orland Park, Illinois. After about 3 months, this role can work in a hybrid manner with 2-3 days a week. You will be traveling, realistically 25-35%. That travel to customer sites can be included in that 'onsite' time.
I am only looking at candidates that are local to Chicagoland. If you are looking to relocate for this role, that is fine...but there are no relocation dollars available for thsi role.
I can only work with US Citizens or Green Card Holders for this role.
We are seeking what this firm is calling a 'MES Solution Architect'. Ideally, we are seeking candidates that have experience either with home grown MES's, or experience with MES's like GE Proficy, Rockwell Plex, FactorTalk, Siemens Opcenter, Oracle Cloud Manufacturing, Critical Manufacturing MES, AVEVA, Forcam, etc.
However, if your experience is rather light when it comes to MES's systems, but you do have experience with shop floor integration tools, lots of shop floor & manufacturing experience, a solid understanding of manufacturing fundamentals (CNC machining, sheet metal fabrication, extrusions, castings, injection molding, etc), that could create a good fit. This role, however, requires strong systems integration and systems development experience with manufacturing systems.
Here are some of the things you will be responsible for:
In this role, you will be working with a small team of solution architects and working with that team to integrate this client's MES into their client's systems.
Most of the companies you will be working with are manufacturing firms with employees of right around 500 employees or less.
Conduct detailed workshops with customer subject matter experts to analyze and document manufacturing processes.
Define and document functional and technical solutions required to implement an MES in the customer's environment.
Lead MES configuration and implementation activities within clients' IT and manufacturing infrastructure. This will include training sessions, ongoing instruction and guidance and with users.
Here is what we are seeking:
At least 10 years of experience working with manufacturing firms with regards to shop floor integration and / or MES systems. Preference will be given to candidates with MES experience.
From an integration standpoint, if you have experience with integrating shop floor systems with ERP's, WMS's, and QMS's that would be spot on with regards to what we are seeking.
An absolute must is systems experience in shop floor and manufacturing integration (specifically discrete manufacturing vs process manufacturing).
Experience working with manufacturing workflows, BOMs, system setups, production planning, and trace & tracking.