F.W. Webb jobs - 78 jobs

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We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Scope of Position Watts Water Technologies, a top global provider of water solutions, seeks an experienced Applications Engineering and Tech Support Manager to lead our dynamic team. This role will play a critical role in ensuring the successful support for quotations of our configured products in the water sector, such as ACVs, HVAC, floor heating, and others. Your technical knowledge will also be leading the technical support team for the configured products and other core Watts product lines. Your expertise in mechanical engineering, combined with your leadership skills, will drive growth, efficiency, and exceptional customer experiences. This position is responsible for the supervision of the technical customer support team and application engineers. This position reports to the Director of Commercial Operations. Primary Job Duties and Responsibilities Team Leadership: Manage and mentor a team of applications engineers and technical support team, ensuring their professional growth and alignment with organizational goals. Collaborate with cross-functional teams, including IT, sales, and product development, to achieve seamless project execution. Product Configuration and Customization: Leverage your mechanical engineering background to understand and configure our water sector products according to customer requirements. Ensure accurate and efficient customization of our solutions, meeting client specifications while maintaining quality standards. Customer Interaction: Engage directly with customers to understand their needs, provide technical guidance, and address any inquiries or concerns. Build strong relationships with clients, ensuring their satisfaction throughout the project lifecycle. Efficiency and Process Improvement: Optimize processes related to product configuration, deployment, and support. Implement best practices to enhance efficiency, reduce lead times, and improve overall customer experience. Quality Assurance and Compliance: Oversee quality control processes, ensuring that configured products meet industry standards and regulatory requirements. Collaborate with engineering teams to resolve any technical issues promptly. Project Management: Coordinate project timelines, budgets, and resources to meet deadlines. Monitor progress, identify risks, and implement corrective actions as needed. Required Qualifications Bachelor's degree in Mechanical Engineering or related field. A master's degree is a plus. 7+ years of experience in applications engineering, with a track record of successful project management. 2+ years of leadership experience and team management skills. Experience on product design related to water flow, pressure, and temperature, such as ACV, floor heating, and piping systems Excellent communication and interpersonal skills to communicate to C-level executives. Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders. Experience in customer-facing roles and a strong customer-focused mindset. Experience with CPQ or quotations processes, concepts, tools, and technologies; SAP ideal. Knowledge of PowerBI and/or Excel for data analytics Ability to adapt to a hybrid work environment. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the No. Andover location three days per week (Monday - Wednesday) and can work remotely two days per week (Thursday and Friday). Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. Pay Range: The expected salary range for this position is $ 129,000-152,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. #LI (Hybrid) Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Job DescriptionMajor Accounts Manager Johnstone Supply Why This Role Matters At Johnstone Supply, our relationships power our growth. As a Major Accounts Manager, you'll own and expand some of our most strategic, high-value customer partnerships-working directly with executive decision-makers, including private equity-backed organizations. This role blends strategic selling, relationship leadership, and cross-functional collaboration to drive long-term success. What You'll Do Build, manage, and grow key major account relationships Act as the primary point of contact for executive-level customers Develop and execute strategic account plans aligned with long-term business goals Drive revenue growth through account expansion, cross-selling, and upselling Support contracts, renewals, and negotiations Partner with Operations, Finance, Marketing, Purchasing, and Leadership to deliver best-in-class service Monitor account performance and proactively address risks or challenges What You Bring 5+ years of HVAC distribution sales experience Proven success managing high-value or strategic accounts Strong executive presence and relationship-building skills Ability to navigate complex organizations and collaborate across teams Nice to Have Experience working with private equity-backed clients Knowledge of branch operations, logistics, and Eclipse Why Johnstone Supply Industry leader in HVAC/R distribution Relationship-driven, team-first culture Opportunity to work with high-impact accounts and senior leaders Competitive compensation and growth potential Work Environment Combination of office, branch, warehouse, and customer-site settings In-person presence required Ability to lift up to 70 pounds as needed Powered by JazzHR JjhcIjqwRy

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We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Watts is seeking an innovative and detail-oriented Senior Accounts Payable Specialist to join our growing team. This role is responsible for the accurate, efficient, and timely processing of high-volume accounts payable transactions while maintaining strong vendor relationships and meeting company performance standards. The ideal candidate will be accountable for resolving vendor disputes, supporting internal stakeholders, and ensuring overall satisfaction in the AP process. This position will also contribute to various accounting, audit, and financial tasks within the Accounts Payable function. This role is hybrid and is based in Andover, MA. Primary Job Duties and Responsibilities: Analyze and process a high volume of vendor invoices across multiple legal entities in compliance with company policies and procedures Active participant in SAP ERP migration as it impacts Accounts Payable processes Manage invoice workflows to ensure timely processing and approvals of invoices and check requests Monitor and investigate workflow delays; communicate and coordinate corrective actions with relevant users Review and reconcile open purchase order receivers; determine appropriate follow-up actions Research and resolve invoice and purchase order variances. Process invoices in multiple currencies and ensure proper handling of foreign exchange requirements Reconcile vendor statements; identify, research, and resolve discrepancies in a timely manner Monitor vendor accounts for debit balances and take corrective action as needed Maintain critical vendor accounts and escalate unresolved issues appropriately Evaluate vendor invoices for accurate sales and use tax applicability Review, audit, and analyze employee expense reports and report findings Support monthly and year-end closing processes Assist with internal and external audits by providing required documentation Adhere to established Accounts Payable policies, procedures, and internal control requirements Provide backup support for team members and contribute to a collaborative team environment Perform additional duties and special projects as assigned by Management Required Qualifications Degree in accounting, finance, or a related field 4+ years of Accounts Payable or Financial Shared Services experience Experience in paperless processing environment is a plus Technical Proficiency - Microsoft Excel skills; comfortable navigating spreadsheets, formulas, and creating pivot tables Multi-Currency Processing - Familiarity with international payments, currency conversions, and related compliance Collaborative Mindset - Ability to work effectively with cross-functional teams, including individuals with diverse technical skill levels Excellent Communication Skills - Clear and professional verbal and written communication, with a strong focus on customer service and vendor relations Analytical Thinking - Strong analytical and problem-solving skills with a high attention to detail Organizational Ability - Demonstrated time management, multitasking, and prioritization skills to consistently meet deadlines Customer Service Orientation - A service-first approach with a proactive and responsive attitude Problem Solving - Capable of identifying root causes and implementing long-term solutions Professional Presence - Comfortable engaging with all levels of the organization, from staff to senior leadership. Adaptability - Flexible and resilient in a dynamic environment; able to shift priorities quickly Preferred Qualifications SAP, or large ERP systems experience Public Company Compliance Experience - Familiarity with compliance requirements in a publicly traded company environment. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Andover, MA location three days per week (Monday - Wednesday) and can work remotely two days per week (Thursday and Friday). Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated/standing at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment. The expected salary range for this position is $29.20-31.20 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LI (Hybrid) Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Scope of Position: Watts will embark on a significant multi-year transformation endeavor - a major ERP implementation with six major value streams including O2C (order-to-cash), S2P (source-to-pay), I2D (inventory-to-delivery), F2P (forecast-to-plan), S2P (plan-to-produce) and R2R (record-to-report). S2P end-to-end process includes Procurement, Supplier Management, Receive Materials and Services, AP invoices and reporting and Master Data Management. S2P SAP Analyst reports to S2P Process Lead who provides an oversight of the entire end-to-end S2P process. Primary Job Duties and Responsibilities: Serve as a critical member of project teams and a Subject Matter Expert (SME) for the S2P steam throughout the entire project lifecycle: discovery, planning, build, testing, deployment, cutover, go-live, and hypercare support. Ensure project milestones and goals are met. Collaborate with business teams to define and document requirements. Understand decision-making processes, workflows, and business needs by working closely with stakeholders. Ensure data integrity and accuracy by adhering to the best practices for data governance and management, Service business liaison for data conversion and remediation Work with team to scope functional requirements, conduct FIT-GAP Analysis, develop detail functional specifications, prepare use case scenarios / test scripts, implement functional testing, and prepare cutover plans. Collaborate with other process teams within the ERP program: Change Management team, Application Development and Technology team and Data team; work with the System Integrator team and manage a collaborative working relationship. Work with other teams to perform system integration testing, performance testing, and user acceptance testing. Develop knowledge/competency in superusers and subject matter experts throughout the business; Ensure instructional materials are accurate; provide subject matter expertise for end-user training delivery. Required Qualifications 5+ years overall experience supporting the S2P processes in a manufacturing environment including Direct & Indirect Procurement, Supplier Management, AP invoices, business reporting needs Experience in process transformation for a global company. Ability to multi-task, working on more than one issue simultaneously with a high degree of independence in a high-paced environment. Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. Advanced skills in Excel to support data gathering and analysis. High level of attention to detail and commitment to data accuracy and quality. Strong analytical and problem-solving skills. Ability to perform functional requirements analysis. Excellent written and oral communication skills and comfortable interfacing with the business on a regular basis. Positive attitude and comfortable managing ambiguity and conflict. Preferred Qualifications Hands-on experience with end-to-end SAP S2P implementation in the manufacturing industry, including requirements gathering, processes documentation, data analysis and validation, testing, training and Hypercare support. Knowledge of SAP best practices, standard S2P process and master data management is preferred. Experience with SAP S4/HANA Cloud. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: Location - Hybrid in Andover, MA office or Remote and required 50% travel to Andover, MA and other facilities. Hybrid: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Andover, MA location three days per week (Monday - Wednesday) and can work remotely two days per week (Thursday and Friday). Remote: While performing the job duties, you will be working remotely in an office environment. You will be required to travel to and work in the office at the Andover, MA and other locations for meetings, trainings, or as otherwise required by Company management. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated/standing at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment. Pay Range: The expected salary range for this position is $118,000- $134,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LIHybrid #LIRemote Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. As the Senior BI Analyst, you will use your expertise in data analysis, reporting, and business intelligence tools to lead data-driven decision-making across the organization. Collaborating with cross-functional teams, you will translate business needs into analytical solutions, uncover insights to support strategic initiatives, and optimize processes for enhanced efficiency and growth. This position reports to the Sr. Global Strategic Sourcing Manager. This role is hybrid and is based in North Andover, MA. Primary Job Duties and Responsibilities: Partner with the global Sourcing team to define and document reporting requirements. Partner with the Global BI Team to assist with sourcing specific reporting. Design, develop, and maintain reports, dashboards, and data visualization tools. Transform complex datasets into clear, actionable insights using advanced visualizations. Continuously monitor and refine reporting solutions to ensure accuracy and relevance. Understand decision-making processes, workflows, and business needs by engaging with stakeholders. Mine data warehouses to identify trends, patterns, and correlations. Perform statistical analysis to inform strategic planning, business development, and operational improvements. Derive meaningful insights from data, identifying patterns and trends relevant to business operations and market dynamics. Ensure data integrity, accuracy, and governance by implementing best practices. Work with IT and data engineering teams to optimize data infrastructure and processes. Identify and resolve data inconsistencies and errors promptly. Serve as administrator for the Oracle Primavera software system, tracking & analyzing savings, managing new users and overseeing contract renewals. Scope, plan, and manage analytics projects from concept to implementation. Prepare and deliver presentations to senior management and other key decision-makers. Ensure compliance with data privacy regulations and company policies. Implement security measures to safeguard sensitive data. Advocate for the use of business intelligence tools and data-driven decision-making across the organization. Identify opportunities to improve existing processes and tools, driving innovation in the analytics function. Required Qualifications Bachelor's degree in Information Systems, Business Administration, Data Science, Statistics, Finance, or a related field. 5+ years of experience in business intelligence, data analysis, or a similar role within the manufacturing domain, with a proven track record of delivering actionable insights. Excellent business partnering skills with previous experience working in the Manufacturing industry. Experience working in the Sourcing or Supply Chain area is preferred. Expertise with Power BI and strong SQL skills. Expertise in extracting, manipulating, visualizing, and modeling large datasets. In-depth knowledge of data warehousing/lakehouse concepts, ETL processes, and related technologies (e.g., Microsoft Synapse Analytics, Databricks). Advanced proficiency in Excel and familiarity with Azure-based data platforms. Experience managing multiple projects and familiarity with Agile methodologies. A commitment to continuous improvement, innovation, and driving business performance through data insights. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working in an office environment. You will be required to work in the office at the North Andover, MA location three days per week (Monday - Wednesday) and can work remotely two days per week (Thursday and Friday). Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated/standing at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment. The expected salary range for this position is $90,000-$105,000 annually . Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LIHybrid Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

About the Role Johnstone Supply is seeking a dynamic Technical Service & Commercial Sales Director to lead both our technical support operations and commercial sales strategy. This high-impact, dual-role position is critical to delivering best-in-class technical expertise to our contractor customers while driving sustainable revenue growth across our commercial markets. You will serve as the senior leader for technical services and commercial sales-bridging deep HVAC/R knowledge with strategic sales leadership to strengthen Johnstone's reputation, expand market share, and elevate the customer experience. What You'll Do Technical Service Leadership Provide advanced HVAC/R technical support on systems, controls, and components to customers and internal teams. Lead, mentor, and develop Service Advisors and Technical Support staff, fostering a high-performance, customer-first culture. Resolve escalated technical issues, warranty claims, and complex product inquiries with urgency and professionalism. Ensure consistent technical training for employees and customers, including new products, installation best practices, and troubleshooting. Partner closely with manufacturers to stay current on product updates, recalls, and technical bulletins. Improve service workflows, documentation, and processes to increase efficiency and customer satisfaction. Ensure compliance with industry standards, safety regulations, and Johnstone policies. Track service KPIs, analyze trends, and report on performance and customer feedback. Commercial Sales Leadership Develop and execute commercial sales strategies to achieve revenue and market share goals. Build and maintain strong relationships with key commercial accounts, contractors, and strategic partners. Identify new business opportunities, negotiate agreements, and close deals to grow Johnstone's footprint. Collaborate with branch managers and sales teams to align technical support with sales objectives. Monitor market conditions, competitor activity, and customer needs to guide pricing and product strategy. Equip sales teams with technical expertise and product knowledge to improve close rates and customer confidence. Analyze sales performance, forecast revenue, and report results to senior leadership. Why Join Johnstone Supply? Leadership role with real influence on strategy, growth, and customer experience Opportunity to shape and launch a new, high-impact division Work with industry-leading HVAC/R products and partners Competitive compensation and benefits Strong, values-driven organization with long-term growth opportunities

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We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Watts Water Technologies is seeking a skilled Cisco Network Engineer to support and enhance our global network infrastructure spanning corporate offices, manufacturing plants, distribution centers, and remote sites. In this role, you will design, implement, and support an enterprise-class Cisco environment that enables secure, reliable operations for both IT and OT systems worldwide. This position is a key contributor to network resiliency, cybersecurity posture, plant uptime, and the success of our global digital transformation initiatives. This position reports to Senior Manager, Global IT Infrastructure & Operations. Primary Job Duties and Responsibilities: Design, implement, and maintain scalable Cisco network architectures across 50+ global sites. Configure and support Cisco routers, switches, wireless controllers, access points, and firewalls. Implement routing and switching (OSPF, EIGRP, BGP, STP, VLANs, EtherChannel) for highly available enterprise and manufacturing environments. Support network connectivity for OT systems, including PLCs, SCADA, sensors, and industrial automation equipment. Deploy and optimize wireless networks in plants, warehouses, and labs with complex RF conditions. Manage Cisco ASA/FirePOWER firewalls, site-to-site VPNs, and global Cisco AnyConnect remote access. Ensure reliable connectivity for critical applications including SAP, Salesforce, Azure workloads, and IoT analytics platforms. Implement and enforce network security controls aligned with Watts' corporate cybersecurity standards. Maintain segmentation between IT, OT, PCI, R&D, and cloud environments using VLANs, ACLs, and NAC solutions. Perform proactive monitoring, troubleshooting, and lifecycle maintenance for all Cisco devices. Create and maintain network documentation, diagrams, SOPs, and configuration standards. Partner with End User Support, cybersecurity, infrastructure, and plant engineering teams for cross-functional projects, escalations, and facility upgrades. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. Minimum of 3 years of hands-on experience with Cisco routing, switching, wireless, and firewall technologies. Strong knowledge of enterprise protocols (OSPF, BGP, EIGRP, HSRP/VRRP, STP, VLANs, QoS). Experience supporting networks in manufacturing or industrial environments. Familiarity with OT networking, segmentation, and connectivity for industrial devices. Proficiency with Cisco ISE, ASA/FirePOWER, and VPN technologies. Understanding of Azure networking and hybrid site-to-cloud connectivity. Strong troubleshooting and documentation skills. Preferred Qualifications CCNA required; CCNP preferred; CCIE a strong plus. Experience with SD-WAN, Cisco DNA Center, or network automation (Python, Ansible). Background working with SAP, SCADA/OT systems, or global multi-site enterprises. General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency. Punctuality and dependability. Ability to be flexible and adapt to changing work priorities and stressful conditions. Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. Maintain productive and collaborative relationships with other Watts employees. Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions: While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Andover, MA location for meetings, trainings, or as otherwise required by Company management. Physical Requirements: Specific physical abilities required for this position include, but are not limited to: Ability to remain seated/standing at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment. The expected salary range for this position is $83,000-98,000 annually. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws. Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason. #LIRemote Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: ********************************* How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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