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Customer Service Representative jobs at Fabuwood Cabinetry

- 89 jobs
  • Dealer Support Representative

    Fabuwood Cabinetry Corp 4.0company rating

    Customer service representative job at Fabuwood Cabinetry

    Fabuwood is looking for a customer service oriented representative for our Dealer Support Department. A Dealer Support representative will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best dealer support representative is genuinely excited to help customers. They're patient, empathetic, and passionately communicative and can put themselves in their customers' shoes and advocate for them when necessary. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities (including but not limited to): Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills: 1 year of proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Detail oriented Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Bilingual (English and Spanish - Preferred not mandatory) Benefits: Weekly pay Company Matching 401 (K) program Dental Insurance Vision Insurance Life Insurance Health Insurance Paid Time Off Paid Holiday Fabuwood Description Fabuwood is the leading kitchen cabinet manufacturer in the United States. We believe that your kitchen cabinets should help develop a sanctuary that offers a perfect balance of functionality and ambiance. With a range of styles, materials and finishes available, Fabuwood Corp. offers a multitude of options catering to your specific taste and needs. We make building a luxury kitchen affordable, without compromising on comfort, quality and efficiency.
    $27k-32k yearly est. Auto-Apply 8d ago
  • Bilingual Customer Accounts Advisor

    Aarons 4.2company rating

    Perth Amboy, NJ jobs

    The salary range for this role is $16.50 to $17.50 per hour/annually*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $16.5-17.5 hourly 4d ago
  • Customer Service Coordinator

    F. Schumacher & Co 4.0company rating

    Passaic, NJ jobs

    About Schumacher Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally. Our competitive advantage in the industry is the people. We believe that our employees are our most important assets. F. Schumacher & Co is deeply anchored in our company core values which are as follows: Preserve Our Entrepreneurial Spirit Take Ownership & Accountability Be Solutions-Oriented Demonstrate Courage Practice Adaptability Embrace Collaboration We empower our employees to live these values daily because we understand how it will positively impact the customer's journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. About the Role: Paramount Prints is seeking an enthusiastic Customer Service Coordinator who will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The goal of this team is to ensure excellent service standards, provide efficient and accurate responses to customer inquiries and maintain high customer satisfaction. We are hiring customer service representatives who are genuinely excited to help customers. Problem-solving is an important piece of this team and requires us to be confident in troubleshooting and investigating if there is not enough information to answer customer questions or resolve complaints. Job Responsibilities: Client Support Respond to incoming calls, chats and emails in a timely manner Coordinate with logistics, warehouse, and inventory teams to ensure escalations are solved in a timely manner. Handle customer issues with empathy and professionalism, turning negative experiences into positive outcomes. Communicate with clients to resolve issues. Collaborate with Customer, operations and Logistics to implement order pattern optimizations & efficiencies. Work cross-departmentally to ensure you are providing accurate, up-to-date information. Assist sales when order errors have occurred, liaising with warehouse team when required. Manage escalated orders coming from sales team which result from an issue with warehouse error or delivery. Support sales in the successful conclusion of warehouse holds or errors. Process customer return and claim requests in a timely and efficient manner, adhering to company policies and procedures. Communicate with customers via phone, email, and chat to guide them through questions and inquiries. Handle customer complaints with empathy and professionalism, turning negative experiences into positive outcomes. Build sustainable relationships and trust with customer accounts through open and interactive communication. General and Task Management Evaluate customer feedback and identify ways to maximize customer satisfaction. Keep records of customer interactions, process customer accounts and file documents. Have baseline knowledge of all products, offerings, and services. Job Requirements: Excellent "can-do" attitude, strong work ethic, and great team spirit. Capable of thriving in a fast-paced and highly dynamic environment. Strong verbal and written communication skills A people person with a passion for providing a best-in-class customer experience Ability to multitask and change direction based on business needs Ability to work in a team environment Composed, professional, and an adept problem solver Proficiency in MS Office (including Excel, Outlook, and Word) Ability to give and receive honest and direct feedback Ability to work required overtime when business needs warrant it Prior experience in a customer service capacity Must be on-site at our screen printing facility in Passaic NJ Benefits Package Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family. Wealth Benefits: Competitive Salary Corporate Annual Profit Sharing 401K Plan Health Benefits: Dental Coverage Medical Coverage Prescription Drug Plan Vision Coverage Health Savings Account (HSA) TELADOC Other Benefits: 15 Days Paid Time Off (PTO) 10 Company Holidays Bereavement Leave Life Insurance Flexible Spending Accounts (FSA) AFLAC Plans (Accident and Critical Illness Plans) Pet Insurance Short-Term Disability (STD) Long Term Disability (LTD) Parental Medical Leave Child Bonding Leave Employee Discount Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
    $40k-47k yearly est. Auto-Apply 41d ago
  • Service Expert - Radiology - Northeast Region

    Bayer 4.7company rating

    Trenton, NJ jobs

    **At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.** **Service Expert - Radiology - Northeast Region** **PURPOSE** Bayer's radiology equipment, contrast and sterile disposables business accounts for over $800 million in revenue on an annual basis. The Service Expert position ensures strategic business objectives are met regionally and nationally including maintaining Bayer Service as a brand differentiator for radiology equipment via strong customer service, product quality, process effectiveness and efficiency and continuous value creation. The Service Expert collaborates cross-functionally with peers across the organization to improve the overall Service business operations. The Service Expert will emphasize the importance of team morale and engagement, fostering a positive culture within the service team along with ensuring the service team members have the right competencies and capabilities to be successful. The position will ensure that all work performed within the region meets the quality standards set by Bayer, the FDA, and other relevant quality organizations. Driving service training and onboarding initiatives will be essential to maintain high standards and support the continuous development of the service team. In addition, The Service Expert is responsible for providing customers with direct answers to inquiries related to product, service sales, and product performance that have been escalated beyond the local level. Acting as a liaison between area leadership and the service team, this position will facilitate both tactical and strategic execution of initiatives, influencing outcomes that align with the organization's Dynamic Shared Ownership model. **YOUR KEY TASKS AND RESPONSIBILITIES** + Provides service business expertise to the organization including intimacy with industry trends and competitive landscape to inform service strategy development in alignment with organizational goals and objectives. + Leverages a strong foundation with customers including OEMs to collaborate with the regional leader to develop and implement customer-centric solutions. + Collaborates closely with customers and product squads to develop strategies for improving service delivery and operational efficiency. + Adept at partnering with Radiology customers to clearly understand their goals and needs and applies strong product and service offerings to ensure Bayer is their preferred service partner. + Onboard, trains and upskills field service team members ensuring individuals and teams have the right capabilities and competencies for excellence in service execution. + Conducts service review meetings with customers as needed to review performance, gather feedback, and identify opportunities for enhanced service delivery. + Leverages a strong understanding of the service business and is a critical contributor to Field Service talent sourcing decisions, employee performance management activities and leads activities to address employee performance deficiencies and conflicts. + Establishes key field service performance indicators (KPIs) that ensure service safety, quality and compliance, efficiency and cost targets are met or exceeded. + Prepares performance reports for periodic reviews with regional leadership highlighting trends, challenges, and opportunities for improvement and leads or participates on projects to continuously improve field service operation effectiveness and efficiency. + Ensures accurate service activity records including time and attendance reporting, work orders, service calls, and customer feedback. + Acts as a point of escalation for complex radiology equipment and service issues that field representatives encounter, leveraging appropriate resources for in-depth analysis and solutions. + Organize workshops and refresher courses on emerging technologies and updates in radiology equipment. + · Lead and/or support new product development and launch activities and efforts to research and implement technologies that enhance Bayer's service processes and employees. + · Accompany field representatives on ride-a-longs as needed to provide hands-on support, coaching and guidance in the interest of continuous learning and improvement. **WHO YOU ARE** Bayer seeks an incumbent that possesses the following: **REQUIRED QUALIFICATIONS** + Associate's degree in Electronics or Electronics manufacturing, IT Networking, Computer Science, Business Administration or relevant discipline with 8 years of applicable experience or Bachelor's degree in relevant discipline with 6 years of applicable experience or Military training in areas such as Electronics, Aviation, IT, Computer Science with 10 years of applicable experience. + Minimum 3 years of leadership experience required with demonstrated ability to align and motivate employees. + Demonstrated negotiation and customer relationship management skills including co-creating service solutions that benefit both customers and the business. + Strong understanding of technical trade skills in areas such as electrical and mechanical installation and troubleshooting. + Strong business acumen including annual budgeting and cost management. + Demonstrated ability to work in a fast-paced, self-directed environment with excellent verbal and written competencies. + Ability to prioritize individual workload and team tasks to ensure business goals and strategies are achieved. + Ability to provide strategic and operational direction to internal and external teams. + Ability to travel within assigned territory and nationally. + Valid driver's license and clean driving record required. **PREFERRED QUALIFICATIONS** + Demonstrated knowledge of Medical Device & Radiology business. + Prior Sales and/or Field Service experience. + Proficiency with service tools and systems: CRM systems, ServiceMax, organizational databases, etc. including report generation and summary to promote consistent, simple messages with strategy deployment and opportunity identification and prioritization. Employees can expect to be paid a salary between $120,000 - $181,000. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 11/24/25. \#LI-USA **YOUR APPLICATION** Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. To all recruitment agencies: Bayer does not accept unsolicited third party resumes. Bayer is an Equal Opportunity Employer/Disabled/Veterans Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. Bayer is an E-Verify Employer. **Location:** United States : Connecticut : Residence Based || United States : Maine : Residence Based || United States : Massachusetts : Residence Based || United States : New Hampshire : Hanover || United States : New Hampshire : MANCHESTER || United States : New Hampshire : Manchester || United States : New Hampshire : Nashua || United States : New Hampshire : Portsmouth || United States : New Jersey : Residence Based || United States : New York : Residence Based || United States : Pennsylvania : Residence Based || United States : Vermont : Residence Based **Division:** Pharmaceuticals **Reference Code:** 855915 **Contact Us** **Email:** hrop_*************
    $120k-181k yearly Easy Apply 27d ago
  • Director of Customer Support, Service

    Beumer Group 4.2company rating

    Somerset, NJ jobs

    BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Role Purpose We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group's Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery-including technical support, warranty management, and lifecycle services-across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER's product business offerings. Key Responsibilities * Strategic Leadership & P&L Ownership * Develop and execute service strategies that align with BEUMER's overall business objectives, ensuring continuous improvement and long-term growth in residential services. * Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts. * Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction. * Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales. * Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities. * Ensure alignment with company goals related to safety, quality, sustainability, and innovation. * Operational Excellence * Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support. * Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment. * Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations). * Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning. * Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed. * Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution. * Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships. * Team Leadership * Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff. * Foster a culture of safety, accountability, and continuous improvement. * Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence. * Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience. * Customer Engagement & Commercial Growth * Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support. * Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs. * Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts. * Represent BEUMER Group in customer meetings, negotiations, and strategic reviews, ensuring a balance of customer satisfaction and business performance. Annual compensation range: $140,000.00 - $150,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Key Requirements and Professional Attributes * Bachelor's degree in Engineering, Business, or related field (Master's degree preferred). * Industry Expertise: Minimum 10+ years' leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments. * Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions). * Proven track record of growing service revenue through spare parts, modernization, and service contracts. * Experience leading large, distributed service organizations with a mix of direct and indirect resources. * Strong financial acumen (budgeting, forecasting, ROI analysis). * Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements. * Exceptional leadership, communication, and influencing skills across all organizational levels. * Ability to travel up to 50% of the time, based on business needs. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: * Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. * 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. * Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! * Ancillary Insurances: Including vision, accident, and critical illness insurance. * Generous Paid Time Off: Achieve the optimal work-life balance. * Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! * Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $30k-48k yearly est. 60d+ ago
  • Director of Customer Support, Service

    Beumer Group 4.2company rating

    Somerset, NJ jobs

    BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Role Purpose We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group's Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery-including technical support, warranty management, and lifecycle services-across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER's product business offerings. Key Responsibilities Strategic Leadership & P&L Ownership Develop and execute service strategies that align with BEUMER's overall business objectives, ensuring continuous improvement and long-term growth in residential services. Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts. Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction. Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales. Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities. Ensure alignment with company goals related to safety, quality, sustainability, and innovation. Operational Excellence Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support. Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment. Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations). Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning. Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed. Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution. Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships. Team Leadership Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff. Foster a culture of safety, accountability, and continuous improvement. Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence. Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience. Customer Engagement & Commercial Growth Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support. Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs. Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts. Represent BEUMER Group in customer meetings, negotiations, and strategic reviews, ensuring a balance of customer satisfaction and business performance. Annual compensation range: $140,000.00 - $150,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Key Requirements and Professional Attributes Bachelor's degree in Engineering, Business, or related field (Master's degree preferred). Industry Expertise: Minimum 10+ years' leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments. Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions). Proven track record of growing service revenue through spare parts, modernization, and service contracts. Experience leading large, distributed service organizations with a mix of direct and indirect resources. Strong financial acumen (budgeting, forecasting, ROI analysis). Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements. Exceptional leadership, communication, and influencing skills across all organizational levels. Ability to travel up to 50% of the time, based on business needs. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $30k-48k yearly est. 7d ago
  • Sales Representative / Customer Service - FASTSIGNS

    Fastsigns 4.1company rating

    Cherry Hill, NJ jobs

    Benefits: * Opportunity for advancement * Paid time off * Training & development * Competitive salary * Employee discounts Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What You'll Do * Serve as the face of FASTSIGNS, greeting and assisting customers * Consult with clients to understand their needs and recommend solutions * Prepare estimates, process work orders, and manage project timelines * Collaborate with the production team to ensure timely delivery * Participate in daily team huddles and contribute to marketing efforts * Maintain organized records and follow up with clients to ensure satisfaction What You'll Gain * Extensive training-both online and in-person * A clear path for career advancement * A dynamic, fast-paced environment where no two days are the same * The chance to work with a global leader in the signage industry (700+ locations worldwide) * A supportive team that values your ideas and growth Who You Are * Outgoing, friendly, and eager to learn * A great listener with strong communication skills * Organized and detail-oriented * Comfortable with technology and multitasking * Passionate about helping others and solving problems Why FASTSIGNS? We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career you're proud of.
    $42k-55k yearly est. 53d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Newark, NJ jobs

    FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person, and at their place of business * Build long-lasting relationships by turning prospects into long-term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn, and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high-volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $15.00 - $20.00 per hour
    $15-20 hourly 42d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Newark, NJ jobs

    FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person, and at their place of business Build long-lasting relationships by turning prospects into long-term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn, and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high-volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $15.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $15-20 hourly Auto-Apply 60d+ ago
  • Customer Service Representative / Inside Sales

    Fastsigns 4.1company rating

    Union, NJ jobs

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $15.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $15-20 hourly Auto-Apply 60d+ ago
  • Customer Service Representative/ Inside Sales

    Fastsigns 4.1company rating

    Princeton, NJ jobs

    Benefits: Competitive salary Opportunity for advancement Flexible schedule FASTSIGNS #123201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Prospect for new business and network for sales opportunities Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $19.00 - $23.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $19-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - FASTSIGNS

    Fastsigns 4.1company rating

    Cherry Hill, NJ jobs

    Responsive recruiter Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What You'll Do Serve as the face of FASTSIGNS, greeting and assisting customers Consult with clients to understand their needs and recommend solutions Prepare estimates, process work orders, and manage project timelines Collaborate with the production team to ensure timely delivery Participate in daily team huddles and contribute to marketing efforts Maintain organized records and follow up with clients to ensure satisfaction What You'll Gain Extensive training-both online and in-person A clear path for career advancement A dynamic, fast-paced environment where no two days are the same The chance to work with a global leader in the signage industry (700+ locations worldwide) A supportive team that values your ideas and growth Who You Are Outgoing, friendly, and eager to learn A great listener with strong communication skills Organized and detail-oriented Comfortable with technology and multitasking Passionate about helping others and solving problems Why FASTSIGNS? We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career you're proud of. Compensation: $16.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - FASTSIGNS

    Fastsigns 4.1company rating

    Cherry Hill, NJ jobs

    Benefits: * Bonus based on performance * Competitive salary * Opportunity for advancement * Paid time off Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish. What You'll Do * Serve as the face of FASTSIGNS, greeting and assisting customers * Consult with clients to understand their needs and recommend solutions * Prepare estimates, process work orders, and manage project timelines * Collaborate with the production team to ensure timely delivery * Participate in daily team huddles and contribute to marketing efforts * Maintain organized records and follow up with clients to ensure satisfaction What You'll Gain * Extensive training-both online and in-person * A clear path for career advancement * A dynamic, fast-paced environment where no two days are the same * The chance to work with a global leader in the signage industry (700+ locations worldwide) * A supportive team that values your ideas and growth Who You Are * Outgoing, friendly, and eager to learn * A great listener with strong communication skills * Organized and detail-oriented * Comfortable with technology and multitasking * Passionate about helping others and solving problems Why FASTSIGNS? We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive. Ready to make your mark? Apply today and start building a career you're proud of.
    $30k-36k yearly est. 53d ago
  • Customer Service Representative

    Amco Services Group 4.3company rating

    Farmingdale, NJ jobs

    Do you love helping people and thrive in a fast-paced environment? At Amco Pest Solutions, Inc., our Customer Service Representatives are the voice of our company, making sure customers feel heard and valued every step of the way. Earn $17-$20 per hour with opportunities for overtime pay-and gain valuable experience in a supportive, team-oriented office environment With us, every day is an opportunity to improve your skills while making a difference for our clients. ABOUT OUR COMPANY At Amco, we pride ourselves on being a diverse, growth-minded, and results-driven company that values trust and teamwork. As a fourth-generation, family-owned and operated business, we understand the importance of fostering a positive work environment where every team member feels valued. Our mission is to provide exceptional pest control services while maintaining our commitment to safety and sustainability. Join us in our dedication to quality service and be a part of a team that encourages growth and development every step of the way. ABOUT THE POSITION Schedule: This position is full-time, working Monday through Friday from 8 AM to 5PM, with some Saturdays as needed. Your Role: As a Customer Service Representative, you'll dive into customer calls each day, scheduling appointments through our software system and ensuring all questions are answered. Whether it's arranging appointments, handling emails, or coordinating with Technicians and sales staff, your organizational skills will be in full swing. Throughout the day, you'll support our team by handling general office duties like filing, data entry, and maintaining an efficient workspace. At 5 PM, you wrap up, knowing you've made an impact on the team and our customers alike. Must-Have Qualifications: High School Diploma 1+ years of experience in customer service Bilingual in English and Spanish a plus but not necessary Reliable transportation Preferred: Data entry and office experience Excellent phone etiquette Scheduling experience READY TO APPLY? If you're ready to make a difference and grow in a customer-focused role, don't wait! Fill out our quick, mobile-friendly initial application-it only takes 3 minutes to get started. Join us at Amco Pest Solutions, Inc. as a Customer Service Representative and be part of a team where every interaction matters!
    $17-20 hourly 60d+ ago
  • Customer Service Representative

    Nsi Industries 3.9company rating

    Manasquan, NJ jobs

    Customer Service Representative - HVAC Division Supco For over 75 years, Sealed Unit Parts Co., Inc., (SUPCO), a subsidiary of NSI Industries, is a leading manufacturer and master distributor of high quality, innovative components and tools designed for the heating, ventilating, air conditioning, refrigeration, and appliance parts industries. Headquartered in Allenwood, NJ, SUPCO operates facilities in Wall Township, NJ and abroad, where we've established proprietary manufacturing facilities. A worldwide network of sales representatives and distributors ensures that we meet the ever-changing needs of the domestic and international industries we serve. As a company founded on innovation and discovery, SUPCO recognizes that some of the most ingenious product ideas come directly from those who understand the challenges of the job firsthand. SUPCO is interested in hiring individuals to become part of our growing company. If you are looking for an exciting place to work and you are a motivated team player who is interested in an exciting career, then this job is for you! The primary functions of the Customer Service Representative are to assist internal and external customers by providing product and service information and resolving customer issues. Job Duties Serve as the first point of contact to assist with customer inquiries and complaints via telephone and email. Provide information about the products and services, pricing, order status, billing, returns and credits. Troubleshoot and resolve product issues and concerns. Document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services. Ensure accurate and timely distributor order processing. Confirming pricing, item number/description and quantities are correct. Ability to research issues independently to determine root cause and corrective action needed. Demonstrate follow up action with customers, distributors, sales force, and end users. Provide continuous and responsive support to sales force. Ability to work with other departments such as Shipping, Production, and Purchasing. Heavy filing, contract updates, data entry backup, special projects as needed. Perform other duties as assigned. Skills & Qualifications Must be able to work Monday-Friday 8am-5pm (not a remote position). Must have strong ability to prioritize, multi-task and problem solve. Must be a team player with a positive attitude and great work ethic whether they are working with others or working unsupervised. Strong interpersonal and communication skills, written and verbal. Adaptability to work efficiently and effectively daily under pressure in a fast-paced environment. Ability to build rapport with clients. Proficient in Microsoft 365. Proficient in JD Edwards and Halo preferred but not required. Positive and professional demeanor. Education: High School Diploma or equivalent Experience: Minimum of 1-year related experience in customer service, inside sales support or related fields; (experience in retail field is not applicable) Physical Requirements - Essential Prolonged periods of sitting Strength, dexterity, coordination, and vision to use keyboard and computer monitor for prolonged periods of time. Benefit 401(k) 401(k) matching Health/Dental/Vision insurance Flexible spending account Paid time off & Paid Holidays Sealed Unit Parts Co., Inc., (SUPCO), maintains a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. Sealed Unit Parts Co., Inc., (SUPCO), is proud to be an EEO employer M/F/D/V. Sealed Unit Parts Co., Inc., (SUPCO), is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law. Job Type: Full-time _______________ _ _ _ _ _ _ Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation. EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law. Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities. Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities. Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Showroom Customer Service Representative - Part Time

    Ferguson Enterprises 4.1company rating

    Lawrenceville, NJ jobs

    Job Posting Details Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Schedule: Thursday-Friday 9am-5pm and Saturday 10am-5pm Responsibilities: Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met. Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Requirements: 1-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly This is a commission eligible role. The estimated total compensation range is $26,000 - $34,000 annually. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $26k-34k yearly Auto-Apply 60d+ ago
  • Client Experience Specialist (50525)

    American Furniture Rentals, Inc. 4.0company rating

    Camden, NJ jobs

    Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. * Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills
    $33k-55k yearly est. 11d ago
  • Client Experience Specialist (54124)

    American Furniture Rentals, Inc. 4.0company rating

    Camden, NJ jobs

    Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for allnational accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to makesure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and accountbalances. * Pull checks to evaluate payment, and educate the client on the information needed to apply paymentscorrectly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills
    $33k-55k yearly est. 3d ago
  • Inside Sales Representative

    Fastsigns 4.1company rating

    Princeton, NJ jobs

    Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Benefits/Perks: * Competitive Pay * Paid Vacation and all Major Holidays and your birthday off * Performance Bonus * Ongoing Training Opportunities * Snacks/drinks in the break room A Successful FASTSIGNS Inside Sales Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Inside Sales Representative * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Compensation: $20.00 - $25.00 per hour
    $20-25 hourly 43d ago
  • Inside Sales Representative

    Fastsigns 4.1company rating

    Princeton, NJ jobs

    Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Benefits/Perks: Competitive Pay Paid Vacation and all Major Holidays and your birthday off Performance Bonus Ongoing Training Opportunities Snacks/drinks in the break room A Successful FASTSIGNS Inside Sales Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Inside Sales Representative 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Compensación: $20.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $20-25 hourly Auto-Apply 60d+ ago

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