Senior Learning Specialist
Facilitator job in Charlotte, NC
Immediate need for a talented Senior Learning Specialist. This is a 06 months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-88612
Pay Range: $70 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Collaborate with stakeholders to identify learning needs and develop learning objectives
Design and develop engaging and interactive learning materials, including e-learning modules, instructor-led training, and job aids
Deliver training sessions and facilitate workshops to enhance employee skills and knowledge
Evaluate the effectiveness of learning programs and make recommendations for improvement
Stay updated with industry trends and best practices in learning and development
Key Requirements and Technology Experience:
Deep understanding of instructional design methodologies, particularly the ADDIE model, within a corporate environment
Advanced skills in eLearning tools such as Articulate Rise and Storyline; experience with video production and graphic design is highly desirable
Ability to distill complex systems and processes into clear, learner-friendly content
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Entry Level Customer Training Specialist - Traveling
Facilitator job in Charlotte, NC
":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time.
You will travel both individually and with a team installing and converting our software for customers.
This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership.
Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.
","job_category":"Customer Service","job_state":"NC","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-04","zip":"28201","position_type":"Full-Time","salary_max":"52,000.
00","salary_min":"50,000.
00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor.
Classroom instruction includes product training as well as automotive dealership operations.
You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation.
In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
Substance Abuse Facilitator (Multiple Locations)
Facilitator job in Gastonia, NC
Job DescriptionSalary:
Were recruiting for multiple locations: Laurinburg, Lumberton, Fair Bluff, Raeford, Winston-Salem, Rockingham, Monroe, Gastonia (NC), and McColl, SC. When you complete your application, please indicate which site youre interested in so we can route your candidacy appropriately. This is an on-site/community based role (not remote).
Why this role matters
Help people move from early recovery to sustained change through structured group and individual counseling.
Turn treatment plans into action with evidence-based interventions, clear goals, and consistent follow-through.
Build a treatment culture where participants feel safe, respected, and motivated to practice new skills.
What youll do
Counseling & groups
Conduct individual and group counseling aligned to treatment plan goals (open-cycle groups welcome new members frequently).
Facilitate CBT-based, MI-informed, pro-social groups; maintain a positive, safe space for discussion.
Deliver pre-employment & recovery workshops and life-skills training.
Motivate participants for change; perform crisis interventions as needed.
Assessment, planning, & coordination
Complete screening, intake, orientation, assessment, and treatment planning; update PCPs and transition/discharge plans.
Recommend referrals and coordinate with community resources; follow up after discharge as appropriate.
Communicate efficiently with clients, internal teams, and referral sources.
Documentation & compliance
Produce clear, concise documentation: weekly clinical reviews, staffing notes, progress notes, transition/discharge summaries.
Submit timely, accurate records per agency standards, definitions, protocols, and policies.
Provide participants information on supplemental services and community referrals beyond program scope.
Program culture & quality
Implement evidence-based practices with fidelity; use data-driven strategies for ongoing practice improvement.
Evaluate individual/family systems and functioning in work, family, and daily routines; identify supports and treatment needs.
Communicate client/group/agency issues to the Program Director promptly.
Build and maintain partnerships with other community providers.
Other duties as needed.
Youll thrive here if you
Create a structured, respectful group environment and can manage group dynamics smoothly.
Balance empathy with clear boundaries, accountability, and solid clinical judgment.
Are organized, documentation-strong, and comfortable collaborating across a multi-disciplinary team.
Believe in evidence-based, recovery-oriented approaches and continuous improvement.
Must-have qualifications
Education: High school diploma or GED required
(Candidates without a diploma must have been employed in the MH/DD/SA field before Nov 1, 2001.)
Certification: CADC or CADC-R must be registered with the NCSAPPB.
Experience: Minimum 2 years direct service in the substance abuse field, including group treatment experience.
Knowledge/skills: Familiarity with EBPs (e.g., CBT, MI), relapse prevention, and coordinated care with community partners.
Schedule and travel
Schedule follows
program and group calendars; adjustments may occur based on participant and program needs.
Local travel may be required for coordination with partners or referrals, as assigned.
Ethics & compliance
Adhere to agency policies; HIPAA/OSHA; federal, state, and local regulations; and the Code of Ethical Conduct.
Model professionalism (honesty, respect, courtesy) and communicate the agency mission appropriately in the community.
Why R&C Consulting Group
Recovery-focused mission with dignity, respect, and practical outcomes at the center.
Supportive team culture and collaborative treatment approach.
Commitment to EBP fidelity and data-informed practice improvement.
Regional Scan Facilitator - Southern Region
Facilitator job in Matthews, NC
Regional Scan Facilitator - Southern Region(Job Number: 2527168) Full-time Description GENERAL JOB DESCRIPTION:Responsible for coaching and directing, scanning, and receiving activities throughout the region. Teaches and coaches scanning coordinators and receivers throughout the region to improve results.
Analyzes scanning data received from stores and reports to regional operations and management.
Performs follow-up audits per policy, and reports concerns to regional operations and management Initiates total store scans where required by policy.
Responsible for managing new store opening process.
Ensures adherence to policies and procedures within the Control department Designates store level scan and receiver trainers and ensures they know the expectations Facilitates training of new scan/receiving associates Complete timely expense reports Other job responsibilities as directed by Operations ManagerESSENTIAL JOB FUNCTIONS:SCANNINGI.
Responsible for coaching and directing scanning activities throughout the region.
A Communicate with scanning coordinators on changes in policies and procedures.
B Responds to calls, emails and other communication from stores providing guidance and/or directionC Visit stores regularly to determine if scanning coordinators are performing required job duties effectively.
Report to region and district management.
D.
Designates store level scan and receiver trainers and ensures that they know the expectationsE.
Facilitates training of new scan/receiving associatesF.
Coordinates total store scans as deemed necessary RECEIVINGII.
Responsible for coaching and directing Receiving activities throughout the region.
A.
Communicate with receivers on changes in policies and procedures.
B.
Responds to calls, emails and other communication from stores providing guidance and/or directionC.
Visit stores regularly to determine if receivers are performing required job duties effectively.
Report to region and district management.
D.
Designates store level scan and receiver trainers and ensures they know the expectationsE.
Facilitates training of new scan/receiving associates TRAININGIII.
Teach and coach scanning coordinators to improve results.
A.
Communicate effectively one-on-one, and/or in workshop settings.
Also use appropriate verbal and written communication skills.
B.
Communicate issues concerning known scan errors, possible opportunities, etc.
C.
Provide both positive and negative feedback where appropriate to improve scanning results.
D.
Set up and follow-up on training for new scanning coordinators.
Be sure all company goals for training are met prior to and after placement.
IV.
Teach and coach receivers to improve results.
A.
Communicate effectively one-on-one, and in workshop settings.
Also use appropriate verbal and written communication skills.
B.
Communicate issues concerning known receiving errors, possible opportunities, etc.
C.
Provide both positive and negative feedback where appropriate to improve receiving results.
D.
Set up and follow-up on training for new receivers.
Be sure all company goals for training are met prior to and after placement.
V.
Analyze Scanning Data & Receiving received from stores and report to stores, region, and district management.
A.
Analyze all data received from stores concerning weekly audits in both perishable and non-perishable departments.
Report results weekly to stores, region, and district management.
B.
Review receiving issues weekly and take actions to aid in resolution.
C.
Perform and communicate results of follow-up audits and report to region and district management.
D.
Review receiving results each period and report to District Managers areas of opportunities as well as successes VI.
Perform follow-up audits where required by policy.
A.
Perform follow-up audits on stores that have over 1.
25% scan error rate on their quarterly results.
Report results to store, region, and district manager.
B.
Provide information to region and district management when required to give positive or negative feedback, including suggestions to management to complete verbal and written CA's.
C.
Ensures store action plans are completed when requiredD.
Perform preventive follow-up audits where appropriate to determine if action plans are being adhered to in stores that had previous results over 1.
25%E.
Perform “mock scan audits” as deemed necessary F.
Coordinate total store scans when follow up audit yields a failing score.
Communicates results to regional leadership.
VII.
Manage new store opening process.
A.
Coordinate pre-opening tag store scan and tag hangingB.
Be responsible for verifying all equipment is functional, all supplies have been ordered and received and all arrangements are made to provide a smooth opening for each new store.
C.
Handle problems as they arise in a professional manner by contacting the appropriate person in corporate for each issue.
D.
Manage expenses carefully to provide quality results at lowest cost.
E.
Support receiving functions to ensure that the initial bulk deliveries are accurately received in an efficient and timely manner.
F.
Ensure ABC licenses are in place and all ABC policies are followed VIII.
Assist with recruiting and proper training of candidates to become Scan Coordinators & Receivers.
A.
Maintain a current staffing grid to include back-ups B.
Take actions to keep bench staffed with trained associates IX.
Be responsible for own development.
A.
Become the "expert" in Scanning & Receiving for your region.
Be able to teach and coach for positive results.
B.
Communicate with all levels of management and associates to learn and share information.
Qualifications Qualifications: 1-3 years related experience Over-night travel may be required as well as ability to travel to any store within the region.
Valid drivers' license and reliable transportation.
Primary Location NC-MATTHEWS-OPERATIONS MANAGEMENTJob HourlyJob Posting Dec 12, 2025, 3:47:15 PM-Dec 20, 2025, 4:59:00 AM
Auto-ApplyFacilitator, Exceptional Children, Title I / 25-26
Facilitator job in Charlotte, NC
General Definition of Work The exceptional children facilitator, under moderate supervision, performs intermediate-level work with limited decision-making discretion implementing a differentiated curriculum with supportive learning activities as well as working with classroom teachers through collaboration, coaching, and professional development. The duties of this position are a combination of compliance and instruction with an emphasis on supporting exceptional children (EC) and general education teachers. Employee performs school-based work to carry out Board of Education policies under the direction of the principal.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary/Status
Certified Schedule/Full-time, 10 months
Reports To
Principal
Place of Work
The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.
Essential Functions
* Adhere to all state, federal, and local laws, policies, and procedures
* Adhere to the North Carolina Professional Teaching Standards
* Assist school administration in implementing all policies and rules governing student life and conduct. Develop reasonable rules of classroom behavior and procedure. Maintain order in the classroom in a fair and just manner
* Create a culture of effectiveness by setting high standards and expectations for all students
* Collaborate to ensure effective implementation of current curriculum and initiatives through subject matter expertise and providing support
* Model and demonstrate best practices in EC education; coach teachers and share new strategies
* Design differentiated curriculum and supportive learning activities for use by classroom teachers
* Support teachers in utilizing assessment results and research to plan instruction
* Plan instructional strategies for students based on EOG results ranging from accelerated to intensive intervention
* Identify EC students and coordinate individual or group instructional activities
* Lead and facilitate on-site professional development activities in EC education and other instructional areas
* Oversee all required EC compliance paperwork
* Collaborate with school staff and departments to improve student performance
* Attend Professional Learning Community (PLC) and staff meetings for data analysis and instructional planning
* Participate in professional development and other meetings, such as those related to compliance
* Perform safety functions/drills to maintain a safe instructional environment. Take all necessary safety precautions to protect students, equipment, materials, and facilities
* Perform other duties as assigned
Knowledge, Skills, Abilities
* Comprehensive knowledge of the principles, standards, and expectations of EC curriculum and instructional strategies
* Comprehensive knowledge of how to utilize appropriate data and information to make instructional decisions for EC students
* Comprehensive knowledge of Individual Education Plans (IEPs) process, compliance and documentation requirements
* Demonstrated knowledge and understanding of various learning styles, curriculum development and program evaluation, effective instructional strategies, classroom management, learning assessment and diagnosis, and research related to learning
* Knowledge of differential strategies including the ability to differentiate instruction for all EC students in reading, writing, math, science and social studies
* Knowledge of research-based intensive interventions, assistive technology resources
* Skilled in communication, both verbal and written
* Skilled in computers and software including Microsoft Office and Google Workspace
* Ability to learn and use specialized tools, equipment, or software related to instructional practice and business needs
* Ability to communicate effectively
* Ability to reason, make judgments, and maintain effective working relationships
* Ability to employ positive communication skills in all settings/mediums
* Ability to problem-solve utilizing sound judgment
* Ability to maintain confidentiality regarding school system business
* Ability to take initiative, work independently, and exercise sound judgement
* Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment
Education and Experience
* Bachelor's degree in education or related field
* Valid, or eligible to obtain, NC teaching license with EC area required
* Minimum of three (3) years' successful classroom experience required
* Experience in leading professional development activities preferred
* Equivalent combination of education and experience
Game Facilitator at Activate Games
Facilitator job in Charlotte, NC
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Training & development
Wellness resources
Full and Part-Time Game Facilitator We are currently seeking active, passionate, and customer service-savvy professionals for the role of Game Facilitator.
This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment.
Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become the players to actively and mentally complete challenges.
Key Responsibilities:
Check customers in, take payments, and make reservations
Brief new groups prior to the start of the game;
Monitor customers in the gaming area and provide explanations if necessary;
Participating with customers in active games if needed to ensure customers have an excellent experience;
Maintain the rooms by cleaning, painting, and any required maintenance;
Troubleshoot, identify, and make minor repairs in the event of a malfunction;
Required Skills and Qualifications:
Strong communication, multi-tasking, and time management skills
Must be flexible and available to work evenings, weekends, and holidays
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd.
A strong customer service orientation with a commitment to delivering an exceptional customer experience.
Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs.
Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Wraparound Facilitator
Facilitator job in Charlotte, NC
Get to know Thompson!
Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.
What will you do as a Wraparound Facilitator?
As a Wraparound Facilitator in the WRAP department you will provide education and assistance in navigating the child serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.).
A typical day as a Wrap Facilitator will include supporting others working with the youth to understand youth culture, assist the youth to understand and express their needs, goals and decisions, role model effective behavior for the youth to show a pattern of having healthy relationships with others; showing positive and healthy responses to stress and conflict, and demonstrating positive social skills.
What does this position offer?
Starting Pay Range: $21.00-$22.60 hourly
Fantastic Full-time benefits…
3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth
Requirements
Minimum Qualifications/Requirements:
Bachelor's Degree in human services or related field.
A minimum of 2 years of relevant professional experience
Proficient in Microsoft Office Suite application software, excellent written and oral communication skills.
Must meet designation as a Qualified Professional in NC.
Must have a valid Driver's License and meet any credentialing, licensing and privileging standards as it pertains to the department you are in.
All potential job candidates must pass a drug screening test, and an extensive background check is required.
You're the right fit for the Wraparound Facilitator position if…
You have a passion for working with youth & adolescents!
You enjoy knowing you're making an IMPACT on the lives of others!
EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!
If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!
Thompson is an Equal Opportunity Employer.
Thompson participates in E-Verify and Diana Screen for Florida locations.
#TCFFJOBS
Salary Description $21.00-$22.60 hourly
Part Time Classroom Facilitator - South Site
Facilitator job in Charlotte, NC
Job DescriptionSalary: $16-$19 an hour
If you do not have a resume please answer ALL questions in the application
our BRIDGE for KIDS Mission
To foster the education, acculturation, and wellbeing of newly arrived refugee, immigrant, and
first-generation American children and their families.
Who Were Looking For
Are you energetic, creative, and passionate about making a difference? Do you thrive in diverse
settings and love working with children? our BRIDGE for KIDS is seeking a Lead Classroom
Facilitator for our afterschool program serving elementary-age students from around the world. If
youre eager to learn and ready to build a supportive, joyful, and inclusive classroom we want
to meet you!
This role is ideal for:
Solution-oriented problem solvers who take initiative
Curious minds open to professional growth and training
People who are passionate about culture, diversity, and social justice
High-energy leaders who bring positivity and flexibility every day
**Extensive training is provided. We celebrate differences and support you as you grow.**
Position Highlights
Type: Part-Time (23hrs/week + paid training hours; occasional weekends/events)
Schedule: MondayFriday 2:00pm6:30pm (follows CMS school calendar)
Compensation: $16$19/hr based on experience
Reports to Program Manager
Work Environment: Fast-paced, hands-on, multicultural
What Youll Do
Collaborate daily with your supervisor, co-facilitators, and volunteers to plan and deliver
high-quality educational programming
Lead engaging activities that foster English language growth, emotional wellbeing, and cross-cultural
understanding
Create a positive, trauma-informed classroom culture rooted in our LERD values (Love,
Education, Respect, Diversity)
Take initiative to adapt lessons for students with varying English proficiency share ideas to
make curriculum relevant and fun!
Monitor and support academic progress for all students
Lead Community Circles focused on safety, relationship-building, and social-emotional
learning
Communicate with lead staff about logistics and classroom needs
Manage classroom routines: attendance, meal distribution, cleanliness, and club activities
Maintain a welcoming atmosphere laughter and creativity encouraged!
Step in to help co-workers as needed, and support special events (some
weekends/evenings)
Qualifications & Skills
Willingness to learn: We provide extensive training; experience with English Language
Learners and multicultural communities is valued, but not required
High energy & flexibility: Thrive in dynamic environments; able to manage multiple
priorities
Initiative & problem solving: Look for better ways to engage students and support the
team
Passion for culture & diversity: Want to help students and families feel at home, proud,
and confident
Relationship builder: Strong interpersonal skills with children, families, and staff of all
backgrounds
Able to maintain confidential and sensitive information
Bilingual abilities are a plus
Willingness to get CPR/First Aid certification
Why our BRIDGE?
Were Charlottes only non-faith-based, trauma-informed afterschool and summer program
dedicated exclusively to refugee, immigrant, and first-generation children and their families.
Our staff and students form a joyful, innovative, and healing-centered community where
cultural identity is celebrated.
Ready to Join?
Hiring process: Phone screening Next Steps Email 45 min - 1 hr in person practical
interview
Every day is different you might help with art projects, homework, games from different
cultures, and serving meals. Bring your energy, ideas, and love of community. Grow your skills
while helping children build theirs!
Equal Opportunity Statement:
our BRIDGE is an equal opportunity employer and does not discriminate based on race, color, ethnicity, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or any other protected status.
Classroom Facilitator
Facilitator job in Albemarle, NC
Classroom Facilitator
Term of Employment: Full-Time/10 months
Reports To: Principal
Pay Information: NC 04
General Statement of Job
This position would be responsible for facilitating credit recovery, completion of work, monitoring attendance and development of behaviors conducive to success for all students placed in the Stanly Academy Learning Center. In addition to providing academic assistance, the facilitator will support the social and emotional needs of the at-risk students through the development of a learning environment differentiated to address the needs of the students.
Essential Job Functions
Develop an inclusive culture and nurturing environment to engage students in the educational processes.
Facilitate learning through supporting students as they complete assignments, meet attendance, and behavior requirements during the block(s), weeks, or semesters they are assigned to the Academy.
Monitor the progress of the students for academics, attendance, and behaviors.
Partner with parents and staff to support the success of all students.
Knowledge, Skills and Abilities
Working knowledge of effective methods of dealing with children
Working knowledge of the core subjects at the grade level to which employment assignment is made
Some knowledge of the school organization and its community
Some knowledge of expected behavior of children, that is, basic characteristics of ages and stages
Skill necessary to operate classroom based technology and standard office equipment
Skill to make learning aids which will strengthen lesson plans
Ability to comprehend the purpose of teacher-designed strategies as a fulfillment of the instructional objective
Ability to discern significant student behavior and refer this to the supervisor
Ability to impart information to the child's level of comprehension
Ability to apply impartially and consistently proper methods of recognition, reward, and correction
Ability to solve independently most minor problems
Ability to follow minimally detailed written and oral instructions without constant supervision
Ability to record and store data accurately
Ability to maintain confidentiality of student information
Minimum Training and Experience
Prior experience with high school at-risk students is preferred
Associates Degree (or higher) required; or a minimum of 48 semester hours college-level coursework
Prior experience in instruction and/or supervision of students
CDL with P&S endorsements preferred
Minimum Qualifications or Standards Required to Perform Essential Job Functions
Physical Requirements: The work regularly requires standing and walking around the classroom and school. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work often requires bending, squatting, reaching, with the ability to lift, carry, push or pull light weights and rarely, the lifting of weights above 30 pounds. The work occasionally handles/works with biohazards and/or risks for potential job-related injury, such as those found in a laboratory or shop environment. The work requires activities occasionally involving driving automotive equipment.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments or directions to subordinates or assistants.
Language Ability: Requires the ability to read a variety of correspondence, reports, forms, articles, proposals, contracts, etc. Requires the ability to prepare correspondence, reports, forms, evaluations, contracts, policies, handbooks, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to give oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including educational and legal terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; and to apply the principles of descriptive statistics, statistical inference and statistical theory.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.
Manual Dexterity: Requires the ability to handle a variety of items such as office equipment and hand tools. Must have minimal levels of eye/hand/foot coordination.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with emergency situations.
Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate via telephone.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
Training Specialist II - Regulated and Renewable Energy (RRE)
Facilitator job in Charlotte, NC
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Job Summary
This position is responsible for the instruction, design, planning and alignment of RRE technical training programs. This position will provide support to multiple generation technologies within RRE to include but not limited to Solar, Battery Storage, Hydro, Simple Cycle, and Combined Cycle. The primary support function of this role will be to support training for new and existing Simple Cycle and Combined Cycle Plants. This position will collaborate with site level leadership, managers, and supervisors to support and develop training and qualification programs across the Regulated and Renewable Energy (RRE) fleet. This role drives excellence to positively impact performance by benchmarking, strengthening, and aligning technical training and qualification programs.
Responsibilities
Supports all disciplines of training programs which include: Solar, Battery Storage, Combined Cycle, and Simple Cycle Operations, Mechanical, Electrical, and Instrumentation and Controls Maintenance. This position will serve as the single point of contact for Simple Cycle and Combined Cycle training program inquiries and requests.
Researches, reviews, and evaluates training courses and skills and determines value, consistency, and alignment with RRE business practices. Establishes points of contact and subject matter experts related to disciplines and associated training topics. Works with sub-teams to advance program requirements in response to changes in business practices, fleet and organizational design, and emerging technologies. Collaborates with peers and leaders in RRE to identify knowledge/skill gaps among employees. Develops training mitigation plans.
Conducts periodic assessments of training programs and courses as required. Plans, schedules, coordinates, monitors, and reports the activities of training participants. Demonstrates expertise in a wide range of training products and services which support business unit goals. Conducts training courses in primary discipline and other disciplines, as appropriate.
Designs and administers training products and services to achieve Company and business unit goals and support customer training needs. Remains abreast of current and emerging training practices, trends and methods and ensures their application as appropriate. Attends industry and company-sponsored seminars and conferences.
Basic/Required Qualifications
Bachelor's degree
Minimum 5 years related work experience
In lieu of Bachelor's degree and 5 years' experience, High School/GED and 9 years related work experience
Desired Qualifications
ADDIE Instructional Design
Communication
Procedure Writing
Training Instruction, Training Programs
INPO Certifications
Electrical experience
Experience with Simple Cycle and Combined Cycle Operations or other Generation
Additional Preferred Qualifications
Understanding and application of the systematic approach to training
Experience in GE or Siemens gas turbines, including startups, shutdowns, outages etc including Combined Cycle, Steam Plants, and Simple Cycle units
Formal training and knowledge of Power Plant Operations
Experience with PLC Controls / Computer Networking
Working knowledge of Power Distribution systems
Proficient with Microsoft Office Suite (Word, Excel, and Power Point)
Articulate Storyline
Project management skills to develop innovative, creative ideas to address complex concerns, and problems
Demonstrated leadership abilities to influence and provide direction
Formal training in adult learning and/or instructional design for a systematic approach to training
Demonstrated presentation skills to speak effectively to large and small groups
Working Conditions
Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy RRE Facility.
Hybrid Position requires travel (>50%) and overnight stays throughout RRE.
Frequent interface with station leaders and craft personnel.
Specific Requirements
Valid Driver's license
Travel Requirements
50+%Relocation Assistance Provided (as applicable) NoRepresented/Union PositionNoVisa Sponsored PositionNo
Posting Expiration Date
Wednesday, October 22, 2025
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
Privacy
Do Not Sell My Personal Information (CA)
Terms of Use
Accessibility
Auto-ApplyExperience Facilitator II Huntersville, PT II
Facilitator job in Huntersville, NC
Job Details Discovery Place KIDS-Huntersville - Huntersville, NC Part Time 4 Year Degree None Week days and weekends Nonprofit - Social ServicesDescription
At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs.
Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.
We're looking for driven, talented individuals who share our passion for making an impact and having fun while doing it.
General Job/Position Summary:
Facilitates guest experiences, including demonstrations, programming experiences, and shows, enthusiastically
interacting and engaging with museum guests encouraging learning and development and performs
admissions-related operations.
Logistical Details:
1. The position currently requires weekends
2. The museums are open most holidays, closing only for Christmas Eve, Christmas Day, Thanksgiving Day, and Easter Sunday.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Facilitate day-to-day experiences, operational programs, public events and shows, and special programs and
lead educational activities in a variety of settings (50%)
a. Facilitate demonstrations, public shows, programs, and activities with a high level of professionalism
b. Prioritize the guests experience exhibiting care and concern when responding to or resolving guests issues
maintaining a positives attitude verbally and nonverbally
c. Collaborates with Discovery Place KIDS leaders and team members including volunteers to execute high
quality guests experiences
d. Engage museum guests leveraging informal educational approaches and techniques, including predesigned and impromptu activities
e. Contributes to building processes and systems that drive creativity, ongoing learning and successful
implementation of all museum experiences.
f. Suggest content for variety of programming and methods of presentation, formally and informally
g. Ensure relative experiences by adapting content and complexity to ages and interests of children and their
families
h. Assemble materials to be used in daily demonstrations and programming
i. Assist in the implementation, operation, and execution of special event days
j. Display a high level of enthusiasm, energy, and positive behavior to museum guests
k. Contribute to the evaluation of the success of experiences through feedback provided by guests
Work as a forward-facing guest service representative at the admissions desk ensuring exceptional guest
experience and interaction (20%)
a. Greet guests as they enter the museum, conducting orientations for groups
b. Check in guests and sell retail items through the point-of-sale systems at the front desk
c. Accurately perform admissions transactions/reporting and follow cash handling procedures
d. Inform guests of daily and special programming, learning opportunities, membership, and special events
e. Provide input to management on feedback and information from guests
f. Monitor inventory levels of consumables and retail merchandise at the front desk and exhibit
manipulatives and within the museum and proactively notify management of needs
g. Process membership sales
Monitor the museum exhibits, activities, and environment to ensure safety and high-quality guest experience
and engagement (30%)
a. Perform exhibit checks and either correct problems or report them to management
b. Enforce safety and other policies/procedures within the museum
c. Initiate and assist in emergency response procedures in accordance with Discovery Place Emergency
Response policies and procedures
d. Perform daily housekeeping routines for museum activities and exhibits
e. Provide detailed cleaning, sanitization, and organization of exhibits and areas during down time
f. Maintain a clean and orderly work environment
Demonstrate behavior consistent with the organizational culture and expectations (100%)
a. Continually maintain an outwardly positive demeanor toward coworkers and guests
b. Maintain a collaborative, team-oriented approach, and can-do attitude
c. Assist and support other team members and departments in their responsibilities when help is needed
d. Welcome guests and team members from diverse backgrounds and abilities
e. Display adaptability and flexibility in an ever-changing environment
f. Assist in training and share business-related knowledge with fellow employees
g. Maintain a consistently high level of performance
REQUIRED COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies and seek
continual improvement in each area:
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and
ethically; Upholds organizational values.
Diversity Shows respect and sensitivity for cultural differences.
Organizational Support Follows policies and procedures; Supports the organizations goals and values.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.
Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities
Reasoning Solves practical problems and deals with a variety of variables in various situations.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with
frequent change, delays, or unexpected events.
Cost Conscious - Conserves organizational resources.
Interpretation Processes a variety of instructions furnished in written, oral, diagram or schedule form.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets
clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing
style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Guest Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;
Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets
commitments.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats other with respect
and consideration regardless of their status or position; Accepts responsibility for own actions. Follows
through on commitments.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses
equipment and materials properly.
Qualifications
Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Degree seeking and demonstrated experience in formal or informal
education; two years of experience in education, museums or related organizations preferred or equivalent
combination of education and experience. Fluency in Spanish welcomed.
Supervisory Responsibilities:
None
Working Environment:
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Noise Level - The noise level in the work environment is moderate to loud.
Climate Must be able to work outdoors for moderate amounts of time.
Highly Occupied Space Must be able to work in extremely crowded spaces with a large number of people (number of guests allowed in a museum or space may vary based on dynamic circumstances related to health in the community such as pandemics or other similar situations).
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions.
Physical Demands:
The employee must regularly lift and /or move up to 30 pounds. Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While
performing the duties of this Job, the employee is regularly required to stand for long periods of time; walk;
use hands to manipulate objects, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.
Also regularly required to talk and hear while performing the functions of this job.
Employees of Discovery Place should uphold the mission, vision and values of the organization. We strive to provide exceptional service through four core values: uncommon courtesy, the pursuit of personal excellence, teamwork and inclusion. We value the diversity of opinions and intellectual thought and encourage an environment where employees can share ideas openly.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities of this job. Other duties may be assigned. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
Training and Development Coordinator - CLT
Facilitator job in Charlotte, NC
Hey there, future ABLE Kids superstar! Do you love helping people learn, grow, and feel confident in their roles? Do you thrive in a fast-paced, energetic environment where every day brings a new challenge? If yes, we've got the perfect gig for you!
Who We Are: At ABLE Kids , we're all about making a real difference in the lives of children and families. We believe that happy, well-trained staff equals happy clients. That's where YOU come in, help us build the best training programs around, inspire our team, and keep our culture thriving!
What You'll Be Doing:
Making sure our team is CPR certified (because safety first!) and keeping those certifications up to date.
Teaming up with HR and leadership to welcome new team members and help them hit the ground running.
Running surveys to see how our team feels about trainings and finding ways to make them even better .
Planning and coordinating company-wide trainings and quarterly in-service days.
Keeping all training docs organized and up-to-date
Guiding RBT candidates through the 40-hour certification course and tracking their progress.
Scheduling weekly/monthly CPR certification sessions.
You're a Great Fit If:
You've done training, coaching, or teaching before (or are ready to jump in!).
You either have a CPR Instructor certification or are ready to get one fast.
You can talk to anyone, anywhere, and make them feel at ease.
You love planning, organizing, and juggling a few balls at once.
You're tech-savvy
You're excited about ABLE Kids' mission and values.
Perks of the Job:
120 hours Paid Time Off + 8 Paid Holidays + your birthday off
401(k) with a 4% match
Health, dental, and vision insurance
$50,000 Employer-Paid Life Insurance
Salary: $45,000 per year
A team that laughs, celebrates wins, and genuinely enjoys what they do
The Type of Person Who Will Shine Here:
Dependable: You show up, do your thing, and rock it.
Achievement-Oriented: You love a challenge and tackle it head-on.
Independent: You can run with ideas without being micromanaged.
Schedule:
Monday-Friday, 8:00 AM - 4:30 PM
Full-time, 8-hour shifts
Location: Charlotte/Concord Area
Diversity & Inclusion: We're proud to be an equal opportunity employer . We welcome and encourage applications from all qualified people, no matter your race, religion, color, gender, age, national origin, sexual orientation, disability, or any other legally protected status.
Auto-ApplyABA Training and Development Coordinator - CLT
Facilitator job in Charlotte, NC
Job Description
Are you passionate about supporting clinical staff in providing high-quality care? Do you thrive in a fast-paced environment where your work directly impacts the success of clinicians and the children and families they serve? If so, we want you on our team!
About ABLE Kids:
At ABLE Kids, our mission is to improve the lives of children and families through exceptional Applied Behavior Analysis (ABA) services. We know that confident, competent staff are key to achieving excellent outcomes, and that's where our Training & Development team comes in.
Role Overview:
As the Clinical Training & Development Coordinator, you will play a pivotal role in supporting our RBTs and clinical staff. You will oversee onboarding, certification, and continuing education, ensuring all staff are prepared to deliver evidence-based interventions safely and effectively.
Key Responsibilities:
Ensure clinical staff maintain current CPR and First Aid certifications.
Partner with HR and clinical leadership to onboard new RBTs and support a smooth transition into their roles.
Monitor and track RBT progress through the 40-hour training and certification process.
Coordinate and implement company-wide clinical trainings, quarterly in-service days, and continuing education opportunities.
Collect feedback on training efficacy and develop strategies for continuous improvement.
Maintain organized and up-to-date training documentation.
Provide ongoing clinical support and guidance to RBTs, including mentoring and coaching.
Schedule and facilitate CPR certification sessions.
Qualifications & Skills:
Prior experience in training, coaching, or teaching, preferably in a clinical or ABA setting.
Registered Behavior Technician (RBT) credential preferred; strong knowledge of ABA principles required.
CPR Instructor certification or willingness to obtain promptly.
Strong interpersonal skills with the ability to communicate effectively with diverse team members.
Highly organized, able to manage multiple priorities and projects simultaneously.
Comfortable using technology and learning management systems to track training and certifications.
Alignment with ABLE Kids' mission and commitment to delivering high-quality clinical care.
Why ABLE Kids:
Join a team dedicated to supporting clinicians and improving lives. Your work will directly impact the quality of care we provide and the professional growth of our staff.
Perks of the Job:
120 hours Paid Time Off + 8 Paid Holidays + your birthday off
401(k) with a 4% match
Health, dental, and vision insurance
$50,000 Employer-Paid Life Insurance
Salary: $45,000 per year
A team that laughs, celebrates wins, and genuinely enjoys what they do
The Type of Person Who Will Shine Here:
Dependable: You show up, do your thing, and rock it.
Achievement-Oriented: You love a challenge and tackle it head-on.
Independent: You can run with ideas without being micromanaged.
Schedule:
Monday-Friday, 8:00 AM - 4:30 PM
Full-time, 8-hour shifts
Location: Charlotte/Concord Area
Diversity & Inclusion:
We're proud to be an equal opportunity employer. We welcome and encourage applications from all qualified people, no matter your race, religion, color, gender, age, national origin, sexual orientation, disability, or any other legally protected status.
CES Training Nesting Specialist
Facilitator job in Charlotte, NC
Charlotte, NC Office: 5016 Parkway Plaza Blvd., Charlotte, NC 28217
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary (Purpose):
A CES Training Nesting Specialist specializes in supporting new contact center agents during their critical transition from classroom training to live customer interactions. This role provides structured guidance, real-time coaching, and emotional support to help new agents successfully navigate their first weeks for the all customer contact channels while building confidence and competence. During non-training periods, the Specialist will assist with customer case management and reconciliation.
Key Characteristics:
Communication - Ability to clearly articulate information, facilitate discussions, and adapt communication style to different audiences.
Coaching - Provide ongoing coaching and support to employees to help them apply newly acquired skills and address challenges in their roles.
Technical proficiency - Expert knowledge of systems, procedures and troubleshooting techniques.
Analytical thinking - Identifying patterns in performance challenges to develop targeted coaching plans.
Duties and Responsibilities:
Shadow new agents during their initial phone, chat, and email interactions, providing immediate feedback and guidance.
Explains, instructs, and coaches others to effectively deliver customer care, following AmeriGas processes, procedures, and policies; proactively and effectively provides coaching when needed.
Assist with troubleshooting technical issues and navigating complex customer service request and systems.
Conduct daily huddles to address common challenges and celebrate early wins.
Provide side-by-side coaching during difficult customer interactions.
Evaluate employee performance, works with Transition Supervisor and L&D Team to determine trends and areas for continuous education.
Collaborate with peers to create and maintain end user documentation including, step by step procedures, job aids, and standard operating procedures.
Assist Learning and Development Trainers/Facilitators in classroom training by monitoring and evaluating employee participation, as well as conduct role play evaluations.
Review CRM Case Management quality reports to ensure there is consistency through all respective customer data and requests are handled timely and appropriately.
Make account changes in SAP to prevent customer-impacting issues.
Communicate with field and center employees as necessary to research and correct individual account issues and respond to inquiries.
Communicate with the customer to close the loop on outstanding customer requests.
Readily accepts escalations and effectively responds to customer complaints when needed.
Knowledge, Skills and Abilities:
Strong knowledge of contact center metrics and quality standards
Excellent communication skills with ability to provide constructive feedback.
Familiarity with contact center technologies and troubleshooting processes.
Proficient in Microsoft Office products (Word, Excel, Outlook, and PowerPoint).
Excellent listening skills
Education and Experience Required:
High School Diploma or Equivalent; Associate/Bachelors degree preferred.
2+ years' experience in contact center operations or customer service roles,
Demonstrated expertise in call handling techniques and customer service best practices.
Demonstrated experience is employee coaching and development.
Excellent facilitation and presentation skills in virtual and face to face classroom delivery.
Preferred Experience:
Propane industry business knowledge preferred.
AmeriGas system knowledge: CRM, SAP, SuccessFactors, etc.
Advanced knowledge of AmeriGas policy and procedures
Working conditions:
Normal office environment (hybrid)
Up to 50% Travel
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Consultant | Group Meeting Facilitator - Youth Apprenticeships
Facilitator job in Charlotte, NC
ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Group/Meeting Facilitator (8) in CONUS/OCONUS - Charlotte, NC & Washington, DC to support an engagement for a support agency of the US Department of Labor which administers federal government job training and worker dislocation programs, federal grants to states for public employment service programs, and apprenticeship programs. One key purpose of the agency is to promote apprenticeship programs across the US, provide apprenticeship opportunities to the nation's youth, and improve access to apprenticeship opportunities that enable Americans to obtain relevant skills and high-paying jobs.
The ProSidian Engagement Team Members work to provide Youth Apprenticeship Intermediary support including program and project management including participation of a kickoff meeting, participation in training, and provision of written reports, providing a multi-faceted campaign to promote youth apprenticeship programs and their content, determine the most effective methods of recruiting students from local high schools and colleges, design approaches to connect learning communities, conduct outreach to local businesses and educational institutions, and provide general technical assistance and advice to educational institutions and employers to facilitate and accelerate youth apprenticeship programs in various industries.
The ProSidian Team shall provide experienced and knowledgeable consulting services in support of the project through provision of experienced and educated team members, development of a national youth apprenticeship network with a specific goal, and ongoing expansion of youth apprenticeship programs to ensure sustainability across all programs. The primary apprenticeship industry sectors within this project include healthcare, transportation and logistics, cyber security, information and communications technology (ICT), hospitality, advanced manufacturing, and other targeted high growth industries.
Additionally, the ProSidian Team will assist the Department of Labor's Office of Apprenticeship by effectively researching data collected from apprenticeship programs and youths that have participated in past and current programs to develop new and expand existing youth apprenticeship programs across the nation.
Group/Meeting Facilitator Candidates shall work to support requirements for Program Support and primary role is to support and help execute ProSidian's effort in supporting the Department of Labor's Youth Apprenticeship programs.
Demonstrated ability to perform program/project management tasks effectively
Has proven ability to manage multifaceted projects of high complexity
Must shoulder responsibility for formulating design, implementation and management of assigned projects
Provides quality control of projects and interfaces with client on project specific issues
Ensures projects are completed within the estimated time frames and budget constraints
Professionals in this role should be adept and experienced in facilitating complicated, large, and/or public meetings. Primary responsibilities of this role include:
Organizing and facilitating quarterly meetings with ProSidian team members and the client
Facilitating meetings between businesses partners and government officials
Facilitating meetings with educational institutions and businesses
Facilitating and providing support to Office of Apprenticeship-sponsored meetings and events
#projectmanagementjobs #hrjobs #technicalassistancejobs #salesandmarketing #salesjobs #facilitation #consulting #education #apprenticeship #youthapprenticeship #training #youth
Qualifications
The Group/Meeting Facilitator shall have consecutive employment in a position with comparable responsibilities within the past four (4) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least four years of experience with facilitating large meetings and conferences.
Bachelor's degree REQUIRED, Master's degree preferred.
At least 4 years relevant experience in meeting facilitation.
Ability to work effectively both independently and as part of a team.
Candidate must have strong attention to detail and organizational skills.
Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
Demonstrated leadership, management, organizational, and decision-making skills.
Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
Excellent interpersonal skills and client service provision.
Excellent written and verbal communication skills.
Experience in project administration and management procedures strongly preferred.
Experience in the use of database applications and presentation software desirable.
Intermediate level proficiency in MS Excel and other MS Office Suite programs.
Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
Understanding and proficiency in financial and project management systems and procedures.
TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION: Work shall be conducted at the CONUS/OCONUS - Charlotte, NC & Washington, DC
U.S. Citizenship Required
Excellent oral and written communication skills
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Easy ApplyTraining Specialist
Facilitator job in Mooresville, NC
Why Fibreworks Composites?
Founded in 2009 by Guenther Steiner and Joe Hofmann, Fibreworks Composites is the largest privately-owned composite manufacturer in the U.S. In 2019, we expanded our capabilities with the launch of Composite Factory, an AS9100 / ISO-certified sister company serving the Aerospace, Aero Structures, Aviation, Defense, and Medical industries-sectors that demand the highest levels of traceability, certification, and quality.
Rooted in motorsports, our team thrives in a fast-paced, precision-driven environment. We are fully vertically integrated, bringing engineering, machining, tool-making, and production under one roof to deliver advanced Composite Structures on tight timelines with unmatched quality.
If you're looking to be part of a team that pushes boundaries and works with the most advanced technologies in the composites industry, this is where the future is being built!
Position Overview : The Training Specialist is responsible for developing, coordinating, and delivering comprehensive training programs across the organization-with a strong emphasis on production and lamination-specific skills. This role plays a critical part in onboarding, cross-training, regulatory compliance, and quality assurance, partnering closely with Production, Quality, Engineering, and HR. The ideal candidate is hands-on, highly organized, and passionate about training others in a manufacturing environment.
Key Responsibilities :
Production & Lamination Training (60%)
Lead training for new hires and existing employees in production areas, with an emphasis on lamination techniques, quality standards, and SOP adherence.
Reinforce best practices with entry-level laminators and provide continuous coaching to support skill progression.
Evaluate new employees' performance during training and maintain accurate checklists and documentation.
Collaborate with Production Supervisors to align training with operational needs and skill gaps.
Provide timely feedback to the Training Manager, Quality team, and Supervisors regarding training effectiveness and performance trends.
Assist in updating and translating lamination-specific training documents for clarity and functionality.
Training Development & Program Improvement (20%)
Design and implement structured onboarding programs for all departments, with tiered technical development pathways for hourly employees.
Develop or refine training content in collaboration with subject matter experts to support new product launches or process changes.
Propose and implement improvements to training delivery and methodology based on feedback, performance data, and quality audits.
Training Administration & Compliance (20%)
Manage training records, schedules, and materials using the company's Learning Management System (LMS).
Ensure that all required trainings are delivered and documented in compliance with internal policies and external regulations (e.g., AS9100, ITAR).
Facilitate training audits, generate reports, and track progress toward training goals.
Support cross-training and corrective action training initiatives.
Performs other duties as assigned
What You Will Bring to the Team :
High school diploma or GED
3+ years of experience in training, manufacturing leadership, or instructional coordination
Strong interpersonal and communication skills across all levels of the organization
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to work independently, manage priorities, and adapt to changing production needs
Ability to lift/carry up to 50 pounds and work in various physical conditions
Must be a U.S. Citizen or lawful Permanent Resident in compliance with ITAR regulations.
Preferred Qualifications
Hands-on experience in composite laminating or technical production processes
Experience with LMS platforms or training record management systems
Bilingual in Spanish (preferred for training effectiveness)
Our Investment in You:
Comprehensive medical, dental, vision, and life insurance benefits.
401(k) matching after 6 months tenure
Paid time off (PTO) for vacation and sick days
Employee referral program
Shift differential for 2nd shift employees
Potential to earn quarterly discretionary bonuses based on company performance
Discounts on select services/products
Climate-controlled work environment
Hours of Operation:
Normal business hours: 7:00AM - 4:00PM; Monday through Friday, with occasional weekends and holidays as scheduled by leadership.
Work Environment & Physical Requirements:
Combination of indoor and outdoor activities with varying conditions
Requires walking, standing, sitting, climbing, balancing, bending, reaching, handling, stooping, kneeling, and crouching
Ability to lift/carry/push/pull up to 50 pounds
May involve operating material handling equipment in a safe manner
Work may include exposure to variable noise levels, fumes, airborne particles, hazardous chemicals, etc., requiring personal protective equipment
Some positions may require working with small parts/components, necessitating excellent hand-eye coordination and manual dexterity
Specific vision abilities required, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Fibreworks Composites LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplyFacilitator, Math - Title I / EOY / 25-26
Facilitator job in Charlotte, NC
General Definition of Work The math facilitator, under moderate supervision, performs intermediate-level work with limited decision-making discretion to support effective implementation of the math programs by providing leadership, knowledge and support, enabling teachers to meet high expectations. The position is a resource for the math initiatives, which are shared with classroom teachers through collaboration, coaching, monitoring and professional development activities. Employee performs both school-based and district-level work to carry out Board of Education policies under the direction of the school principal.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Codes
Math Facilitator, JC 0737
Math Facilitator, Title I, JC 0752
Salary/Status
Certified Schedule/ Full-time, 10 months
Reports To
School Principal
Place of Work
The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.
Essential Functions
* Adhere to all state, federal, and local laws, policies, and procedures
* Improve classroom teaching by conducting regular school visits to observe, coach, and modeling effective teaching strategies
* Conduct follow-up teacher conferences that provide specific and actionable feedback
* Demonstrate instructional expertise and coaching skills
* Develop, facilitate, and evaluate the success of building level professional development activities aligned to prioritized school goals
* Team-teach with colleagues, demonstrate model lessons, and support teachers in using effective instructional strategies to meet students' learning needs
* Use data to identify student learning trends, set goals, monitor and modify instruction, and increase student achievement in accordance with school improvement plans
* Understand and analyze data from multiple sources
* Use data to identify student learning trends, set goals, monitor and modify instruction, and increase student achievement in accordance with school improvement plans
* Support an instructional program conducive to accelerated student achievement
* Establish and maintain a cooperative working relationship with families, school personnel and community
* Collaborate to align standards, curricula, instructional strategies, and assessment tools
* Develop feedback documentation and reporting to school administrators and department leadership; support open communication between schools and central office
* Facilitate professional development and attend other related meetings as needed/required
* Participate in professional development workshops and training
* Create an environment with positive communication
* Perform related work as assigned or required
Knowledge, Skills, Abilities
* Comprehensive knowledge of the principles, standards, and expectations of math curriculum
* Comprehensive knowledge of staff development practices, procedures, and techniques
* Comprehensive knowledge of how to utilize appropriate data and information to make instructional decisions for students
* Demonstrated knowledge and understanding of various learning styles, curriculum development and program evaluation, effective instructional strategies, classroom management, learning assessment and diagnosis, and research related to learning
* Skilled in the use of current software to include word processing, spreadsheets, and desktop publishing applications
* Ability to learn and use specialized tools, equipment or software related to business needs
* Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
* Ability to communicate effectively
* Ability to reason, make judgments, and maintain effective working relationships
* Ability to employ positive communication skills in all settings/mediums
* Ability to problem-solve utilizing sound judgment
* Ability to maintain confidentiality regarding school system business
* Ability to take initiative, work independently, and exercise sound judgement
* Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
* Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
* Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment
Education and Experience
* Bachelor's degree required
* Valid NC teaching license at appropriate level required
* Minimum of three (3) years of successful classroom teaching experience required
* Equivalent combination of education and experience
Special Requirements
* Possess and maintain a valid driver's license or ability to provide own transportation
* Travel to school district buildings and professional meetings
Game Facilitator at Activate Games
Facilitator job in Charlotte, NC
Benefits:
Flexible schedule
Free uniforms
Training & development
Wellness resources
Full and Part-Time Game Facilitator We are currently seeking active, passionate, and customer service-savvy professionals for the role of Game Facilitator.
This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment.
Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become the players to actively and mentally complete challenges. Key Responsibilities:
Check customers in, take payments, and make reservations
Brief new groups prior to the start of the game;
Monitor customers in the gaming area and provide explanations if necessary;
Participating with customers in active games if needed to ensure customers have an excellent experience;
Maintain the rooms by cleaning, painting, and any required maintenance;
Troubleshoot, identify, and make minor repairs in the event of a malfunction;
Required Skills and Qualifications:
Strong communication, multi-tasking, and time management skills
Must be flexible and available to work evenings, weekends, and holidays
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd.
A strong customer service orientation with a commitment to delivering an exceptional customer experience.
Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs.
Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $14.00 per hour
Auto-ApplyABA Training and Development Coordinator - CLT
Facilitator job in Charlotte, NC
Are you passionate about supporting clinical staff in providing high-quality care? Do you thrive in a fast-paced environment where your work directly impacts the success of clinicians and the children and families they serve? If so, we want you on our team!
About ABLE Kids:
At ABLE Kids, our mission is to improve the lives of children and families through exceptional Applied Behavior Analysis (ABA) services. We know that confident, competent staff are key to achieving excellent outcomes, and that's where our Training & Development team comes in.
Role Overview:
As the Clinical Training & Development Coordinator, you will play a pivotal role in supporting our RBTs and clinical staff. You will oversee onboarding, certification, and continuing education, ensuring all staff are prepared to deliver evidence-based interventions safely and effectively.
Key Responsibilities:
Ensure clinical staff maintain current CPR and First Aid certifications.
Partner with HR and clinical leadership to onboard new RBTs and support a smooth transition into their roles.
Monitor and track RBT progress through the 40-hour training and certification process.
Coordinate and implement company-wide clinical trainings, quarterly in-service days, and continuing education opportunities.
Collect feedback on training efficacy and develop strategies for continuous improvement.
Maintain organized and up-to-date training documentation.
Provide ongoing clinical support and guidance to RBTs, including mentoring and coaching.
Schedule and facilitate CPR certification sessions.
Qualifications & Skills:
Prior experience in training, coaching, or teaching, preferably in a clinical or ABA setting.
Registered Behavior Technician (RBT) credential preferred; strong knowledge of ABA principles required.
CPR Instructor certification or willingness to obtain promptly.
Strong interpersonal skills with the ability to communicate effectively with diverse team members.
Highly organized, able to manage multiple priorities and projects simultaneously.
Comfortable using technology and learning management systems to track training and certifications.
Alignment with ABLE Kids' mission and commitment to delivering high-quality clinical care.
Why ABLE Kids:
Join a team dedicated to supporting clinicians and improving lives. Your work will directly impact the quality of care we provide and the professional growth of our staff.
Perks of the Job:
120 hours Paid Time Off + 8 Paid Holidays + your birthday off
401(k) with a 4% match
Health, dental, and vision insurance
$50,000 Employer-Paid Life Insurance
Salary: $45,000 per year
A team that laughs, celebrates wins, and genuinely enjoys what they do
The Type of Person Who Will Shine Here:
Dependable: You show up, do your thing, and rock it.
Achievement-Oriented: You love a challenge and tackle it head-on.
Independent: You can run with ideas without being micromanaged.
Schedule:
Monday-Friday, 8:00 AM - 4:30 PM
Full-time, 8-hour shifts
Location: Charlotte/Concord Area
Diversity & Inclusion:
We're proud to be an equal opportunity employer. We welcome and encourage applications from all qualified people, no matter your race, religion, color, gender, age, national origin, sexual orientation, disability, or any other legally protected status.
Auto-ApplyExperience Facilitator I Huntersville, PT Il
Facilitator job in Huntersville, NC
Job Details Discovery Place KIDS-Huntersville - Huntersville, NC Part Time 4 Year Degree None Week days and weekends Nonprofit - Social ServicesDescription
At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs.
Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.
We're looking for driven, talented individuals who share our passion for making an impact and having fun while doing it.
General Job/Position Summary:
Facilitates guest experiences, including demonstrations, programming experiences, and shows, enthusiastically
interacting and engaging with museum guests encouraging learning and development and performs
admissions-related operations.
Logistical Details:
1. The position currently requires weekends
2. The position is budgeted at $15 an hour
3. The museums are open most holidays, closing only for Christmas Eve, Christmas Day, Thanksgiving Day, and Easter Sunday.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Facilitate day-to-day experiences, operational programs, public events and shows, and special programs and
lead educational activities in a variety of settings (50%)
a. Facilitate demonstrations, public shows, programs, and activities with a high level of professionalism
b. Prioritize the guests experience exhibiting care and concern when responding to or resolving guests issues
maintaining a positives attitude verbally and nonverbally
c. Collaborates with Discovery Place KIDS leaders and team members including volunteers to execute high
quality guests experiences
d. Engage museum guests leveraging informal educational approaches and techniques, including predesigned and impromptu activities
e. Contributes to building processes and systems that drive creativity, ongoing learning and successful
implementation of all museum experiences.
f. Suggest content for variety of programming and methods of presentation, formally and informally
g. Ensure relative experiences by adapting content and complexity to ages and interests of children and their
families
h. Assemble materials to be used in daily demonstrations and programming
i. Assist in the implementation, operation, and execution of special event days
j. Display a high level of enthusiasm, energy, and positive behavior to museum guests
k. Contribute to the evaluation of the success of experiences through feedback provided by guests
Work as a forward-facing guest service representative at the admissions desk ensuring exceptional guest
experience and interaction (20%)
a. Greet guests as they enter the museum, conducting orientations for groups
b. Check in guests and sell retail items through the point-of-sale systems at the front desk
c. Accurately perform admissions transactions/reporting and follow cash handling procedures
d. Inform guests of daily and special programming, learning opportunities, membership, and special events
e. Provide input to management on feedback and information from guests
f. Monitor inventory levels of consumables and retail merchandise at the front desk and exhibit
manipulatives and within the museum and proactively notify management of needs
g. Process membership sales
Monitor the museum exhibits, activities, and environment to ensure safety and high-quality guest experience
and engagement (30%)
a. Perform exhibit checks and either correct problems or report them to management
b. Enforce safety and other policies/procedures within the museum
c. Initiate and assist in emergency response procedures in accordance with Discovery Place Emergency
Response policies and procedures
d. Perform daily housekeeping routines for museum activities and exhibits
e. Provide detailed cleaning, sanitization, and organization of exhibits and areas during down time
f. Maintain a clean and orderly work environment
Demonstrate behavior consistent with the organizational culture and expectations (100%)
a. Continually maintain an outwardly positive demeanor toward coworkers and guests
b. Maintain a collaborative, team-oriented approach, and can-do attitude
c. Assist and support other team members and departments in their responsibilities when help is needed
d. Welcome guests and team members from diverse backgrounds and abilities
e. Display adaptability and flexibility in an ever-changing environment
f. Assist in training and share business-related knowledge with fellow employees
g. Maintain a consistently high level of performance
REQUIRED COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies and seek
continual improvement in each area:
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and
ethically; Upholds organizational values.
Diversity Shows respect and sensitivity for cultural differences.
Organizational Support Follows policies and procedures; Supports the organizations goals and values.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.
Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities
Reasoning Solves practical problems and deals with a variety of variables in various situations.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with
frequent change, delays, or unexpected events.
Cost Conscious - Conserves organizational resources.
Interpretation Processes a variety of instructions furnished in written, oral, diagram or schedule form.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets
clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing
style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Guest Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;
Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets
commitments.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats other with respect
and consideration regardless of their status or position; Accepts responsibility for own actions. Follows
through on commitments.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses
equipment and materials properly.
Qualifications
Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelors degree from a four-year College or University and demonstrated experience in formal or informal
education; two years of experience in education, museums or related organizations preferred or equivalent
combination of education and experience. Fluency in Spanish welcomed.
Supervisory Responsibilities:
None
Working Environment:
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Noise Level - The noise level in the work environment is moderate to loud.
Climate Must be able to work outdoors for moderate amounts of time.
Highly Occupied Space Must be able to work in extremely crowded spaces with a large number of people (number of guests allowed in a museum or space may vary based on dynamic circumstances related to health in the community such as pandemics or other similar situations).
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions.
Physical Demands:
The employee must regularly lift and /or move up to 30 pounds. Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While
performing the duties of this Job, the employee is regularly required to stand for long periods of time; walk;
use hands to manipulate objects, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.
Also regularly required to talk and hear while performing the functions of this job.
Employees of Discovery Place should uphold the mission, vision and values of the organization. We strive to provide exceptional service through four core values: uncommon courtesy, the pursuit of personal excellence, teamwork and inclusion. We value the diversity of opinions and intellectual thought and encourage an environment where employees can share ideas openly.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities of this job. Other duties may be assigned. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.