Facilitator jobs in Huntington Beach, CA - 442 jobs

Have you been looking for a way to get into the Maritime Industry? Paid training for your career development! This is your opportunity to join the exciting maritime industry where your hard work will pay off! Work 6 months a year while earning up to $80,000k+ once you reach Deckhand/Mate/Captain Level! As your experience grows, so does your pay. Many of our crew members make well over $100k each year (while working only part of the year). If interested, keep reading and APPLY... We are looking for highly motivated individuals to join our Maritime (Labor) Training Program. This program allows employees to move through three levels of training to advance into Deckhand/Mate/Captain. Curtin Maritime is looking to identify and train our next generation of Mariners! Through our training program, candidates start through Curtin Maritime's Labor Training program gaining valuable experience and building a foundation for growth. Upon completion of our Labor Program, candidates will begin working under key mentors and working on our fleet, tugs, cranes, barges as they pursue paid training needed to become a skilled level Deckhand, Mate, Captain! The objective of the Training Program is to promote skilled workers who are self-motivated and willing to pass the "Curtin Heart Check." It will be important to prove your willingness to learn and work hard to advance through the training program. As you begin to demonstrate your awareness and understanding of entry-level labor concepts, you will advance through the program. Who we are: Curtin Maritime is an industry disruptor creating great changes by our core values of; efficiency, innovation and integrity. We are a solid company experiencing rapid growth that is expanding while still maintaining our company values. We are known as an industry leader with high quality and well-maintained tugs, barges, and cranes. Our team provides customers with a complete suite of maritime solutions, allowing us the great opportunity to work on unique projects in some of the most amazing locations on earth. Who we are looking for: We are looking for individuals that want to quickly advance through hard work, dedication, and a positive mental attitude. Curtin Maritime is committed to creating a high paying career path for our entry level employees. Due to the diverse nature of our work, new employees can pursue a career on a tug boat, from deckhand to captain, operating cranes and equipment (offshore and shoreside). Curtin Maritime pays for all professional development and training for its employees, and encourages growth and upward movement for all crew. We're looking to hire the best and the brightest talent, folks that are looking for long term career, not a job. Where you will work: You will start off working in Long Beach, CA. Travel is also REQUIRED for this program. While our headquarters are in the Port of Long Beach, we do work all over the country, and the world. There may be times where short notice travel to jobsites will be needed. When you will work: At the beginning of your Career Journey the Training Program schedule is Monday - Friday, 7:30 a.m. - 4:00 p.m. There may be times where overtime is needed (after hours, weekends, holidays). Full Disclosure: The work is hard, the hours are long. The travel (while exciting at first) can be draining. A career at Curtin Maritime will be the most demanding thing you've ever done. It will also be the most rewarding and fulfilling. If you're ready to take on this career opportunity and become the next generation of Mariners, APPLY TODAY! WHAT WE OFFER: Competitive Compensation Generous benefits package including: Medical Dental Vision Short-term Disability AD&D/Life Insurance 401k (with company match) Additional option to elect incremental Life Insurance for employee and dependents, and choice to elect Health and/or Dependent Flexible Spending Account. Curtin Maritime is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learning and Development Partner Contract role: 6 months About the Role We are seeking a strategic and collaborative Learning and Development Partner to design and deliver innovative learning solutions that align with business priorities, foster engagement, and build capability across all levels of the organization. Key Responsibilities Strategic Partnership & Consulting Serve as the primary learning and development partner for designated business groups Consult with senior leaders and HR partners to diagnose capability needs and co-create learning solutions Translate business strategy into learning priorities, roadmaps, and integrated development plans Build trust and collaborate closely with culture and engagement teams to ensure alignment with organizational goals Early Career Strategy & Program Ownership Own the enterprise early career development strategy, including onboarding, rotational programs, and readiness initiatives Design scalable development experiences that drive performance, engagement, and retention of early career talent Partner with Talent Acquisition, Campus Programs, and HR to align early career learning with workforce planning Ensure programs promote inclusion, belonging, and equitable access to development Learning Solution Design & Delivery Lead the design and execution of end-to-end learning solutions from needs analysis through evaluation Oversee blended learning approaches combining classroom, virtual, digital, and experiential learning Ensure solutions align with adult learning principles, organizational values, and leadership expectations Provide guidance and quality oversight across instructional design and program delivery Facilitation & Training Excellence Facilitate or co-facilitate learning experiences for early career and client audiences Set standards for facilitation quality, learner engagement, and inclusive learning environments Coach and develop facilitators and learning consultants to elevate delivery capability Team Leadership & Capability Building Lead, coach, and develop a team of learning professionals supporting client and early career initiatives Establish clear goals, priorities, and development plans aligned to business and learning outcomes Foster a culture of collaboration, accountability, and continuous improvement Measurement & Continuous Improvement Define success metrics and KPIs for client and early career learning programs Leverage learner data, feedback, and business insights to evaluate effectiveness and inform enhancements Communicate impact, outcomes, and recommendations to senior stakeholders Required Qualifications Bachelor's degree in Organizational Development, Education, HR, Business, or related field (Master's preferred) 8-10+ years of experience in Learning & Development, Talent Development, or Organizational Effectiveness Demonstrated experience leading client-facing learning portfolios or consulting-based L&D models Experience designing and delivering early career development programs Strong facilitation experience with professional and leadership audiences Proven people leadership and team development experience Preferred Qualifications Experience working in matrixed or complex organizations Strong consulting skills, including needs analysis and stakeholder influence Familiarity with leadership development frameworks and career pathways Data-informed approach to learning measurement and impact Compensation: $60 to $70 per hour Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Responsible for designing, delivering, and optimizing AI training programs for a large product organization, focusing on practical adoption of AI tools and Copilot Studio. Key Responsibilities: Lead comprehensive AI training programs tailored for corporate teams and product-focused organizations. Design interactive workshops and hands-on sessions to drive adoption of AI tools, including Microsoft Copilot and Copilot Studio. Collaborate with product managers, engineers, and business stakeholders to align training content with organizational goals. Create new training materials, guides, and best practices for AI integration into workflows. Monitor and evaluate training effectiveness; iterate based on feedback and emerging AI trends. Serve as a subject matter expert on AI technologies, ensuring compliance with organizational standards and ethical guidelines. Provide ongoing support and mentorship to employees post-training for successful AI implementation. Required Qualifications: Proven experience delivering corporate training programs at scale. Hands-on expertise with Copilot Studio, including building and customizing copilots for enterprise use cases. Strong understanding of AI concepts, prompt engineering, and generative AI applications in business contexts. Excellent communication and facilitation skills for diverse audiences (technical and non-technical). Ability to translate complex AI concepts into practical, actionable insights. Familiarity with enterprise product development environments and workflows. Compensation : $50/hr to $70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Brio Water Technology is the market leading water product company that has helped millions get hydrated by its unique and innovative product line. We offer full home water solutions and systems designed and engineered to continuously push the boundaries of the way we hydrate. Our company combines sophisticated technology with innovative, top-tier designs to ensure client satisfaction and enhance the functionality and aesthetics of hydration. This position may also support other businesses under the Home Organizers Inc. The Senior Training & Communications Specialist is responsible for the design, development, delivery, and continuous improvement of employee and leadership training programs, new hire onboarding, and internal communications. This role plays a critical part in enabling organizational change, driving adoption of new processes and systems, and ensuring employees and leaders are informed, engaged, and equipped to perform at their best. This is a hands-on, execution-focused role requiring strong instructional design, facilitation, project management, and communication skills. Key Responsibilities - Training & Development Design, develop, and deliver employee and leadership training programs Lead and continuously enhance new hire onboarding programs Facilitate live and virtual training sessions Develop training materials including guides, job aids, and e-learning Evaluate training effectiveness and recommend improvements Key Responsibilities - Change Management Support organizational change initiatives through training and communications Translate complex changes into clear learning solutions Partner with leaders to support adoption and readiness Develop leader toolkits, FAQs, and talking points Key Responsibilities - Internal Communications Develop and execute internal communication strategies Create written and visual employee communications Ensure messaging consistency and clarity Support leadership communications Key Responsibilities - Project Management Manage multiple training and communication projects Partner cross-functionally to align priorities Track timelines, risks, and deliverables Maintain documentation and project plans Qualifications Bachelor's degree or equivalent experience 5+ years of experience in training, L&D, or internal communications Strong facilitation and instructional design skills Proven change management and project management experience Excellent written and verbal communication skills Work Environment & Expectations This role requires a high degree of independence, judgment, and accountability. Ability to manage competing priorities in a fast-paced environment. May require occasional after-hours availability for urgent employee relations matters. Will require occasional local daily travel to assist employees in multiple company locations. Compensation $75,000.00 - $100,000.00 Benefits/Perks We believe every employee should be recognized and rewarded fairly for a job well done! We offer growth potential for motivated individuals, competitive compensation, and full benefits including medical, prescription drug, vision and dental care. Your financial well-being will be supported through our 401(k)-retirement investment plan. Furthermore, we offer a challenging but fun work environment with a group of dedicated and passionate employees. Our employee benefits package includes the following: Medical Dental Vision 401(k) Retirement Paid Vacation Time Paid Holidays Life Insurance

A leading biopharmaceutical company is seeking a Senior Director, HR Business Partner to shape talent strategies for their Commercial Organization in Santa Monica, CA. This role involves organizational development, advising leaders, and enhancing talent acquisition and development processes. The ideal candidate will have extensive experience in Human Resources, strong leadership competencies, and a commitment to inclusion and diversity. The position requires on-site presence three days a week. #J-18808-Ljbffr

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership with minimal supervision, the Quality Improvement (QI) Facilitator II works closely with front line leaders, external partners, and organizational teams to plan, organize, facilitate, and lead quality improvement projects. The QI Facilitator II has a strong understanding of IEHP's strategic priorities and organizational goals and supports these goals through the development and implementation of QI program activities. The QI Facilitator II will skillfully use techniques of system design, project management, continuous quality improvement (e.g., brainstorming, cause and effect analysis, root cause analysis), outcomes measurements, and data analysis to support the development, implementation, and oversight of QI programs. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Lead the facilitation for all levels of IEHP staff, hospital teams, and workgroups in the development and implementation of performance improvement initiatives related to successes in reaching established goals. Oversee and monitor the development, implementation, and outcomes of quality improvement programs. Prepare and present regulatory and committee, and other reports summarizing QI initiatives and the success and/or progress in reaching established goals. Apply and teach standardized QI concepts and techniques to achieve established quality goals for both internally and externally developed quality improvement programs. Lead and support ongoing development of shared organizational and external stakeholders' quality improvement infrastructure including system design, identification of organizational QI initiatives, tracking of project evaluations/studies, tools, and resources for project monitoring. Utilize subject matter expertise to assess and identify quality gaps and opportunities, facilitate quality improvement initiatives within the organization, and ensure timely project completion and expected outcomes. Translate data into meaningful information, draws conclusions, and relates findings to industry standards. Provides recommendations to departmental stakeholders and QI Leadership Team regarding performance gaps, program implementation, and performance outcomes in order to maintain an effective QI Program Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Minimum of four (4) years demonstrated experience requierd, at a professional level, in process/project management including participation in quality improvement projects or operations Prior experience in the health care setting preferred Master's degree (preferably in Public Health, Health Administration, Public Administration, or other healthcare related focus) from an accredited institution required Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred Key Qualifications Strong working knowledge of: Healthcare quality performance and measurement sets including CMS quality withhold, Managed Care Accountability Set, NCQA Quality Improvement Standards and HEDIS Project management techniques, tools of continuous improvement, and work process redesign Standard coding sets used in quality measurement including ICD-10, CPT, CPT Category II, HCPCS, LOINC, NDC Strong analytical and critical thinking skills Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint, and Visio Strong communication skills (verbal, written and listening) with ability to interact effectively Ability to successfully apply facilitation techniques to quality improvement project teams to achieve optimal outcomes Possesses problem solving, conflict management, and team building skills in order to ensure a productive work environment and achievement of quality goals Skilled in reading and interpreting data Ability to: Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Successfully apply facilitation techniques to quality improvement project teams to achieve optimal potential Exhibit high attention to detail Start your journey towards a thriving future with IEHP and apply TODAY! #LI-TMW1 Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA) Pay Range USD $91,249.60 - USD $120,910.40 /Yr.

Bilingual differential for qualified candidates. The Facilitator primarily has responsibility for the engagement, assessment, Child and Family Team formation, implementation, and case management services to children, adolescents and their families within the context of the 4 Step Model Child and Family Team Meeting. When indicated as a need by the youth/family, the Facilitator provides mental health services, linkage to services and other services to clients. The Facilitator works in collaboration with the child, Parents/Guardians, foster parents, informal supports, Child and Family Specialist, Parent Partners, Intensive Service (IS) Therapists, Department of Children and Family Services, Los Angeles County Probation, and the Department of Mental Health. The Facilitator works within the framework of the Los Angeles County Share Core Practice Model: Engaging, Teaming, Assessing, Planning and Intervening, Tracking and Adapting to help identify Strengths and Underlying Needs of the child and family. The Facilitator monitors Child Safety and is on call 24/7 based on the specific criteria of each program in Intensive Services (Full Service Partnership, Wraparound and Intensive Field Capable Clinical Services). ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Manages the coordination and implementation of the 4 Step Model CFTs and its components (i.e. Wraparound): Manages and coordinates the Staff Engagement process between the Foothill Family Treatment team and the County referral source. Manages and coordinates the Family Engagement process between the child and family referred and the Foothill Family Treatment team that includes preparing the child and family for the CFT meeting. Manages and coordinates the Child and Family Team meeting process that involves listening to the family story, identifying the underlying needs, strategizing on these needs, and assigning team members to accomplish these tasks. Manages and coordinates the Debrief process between the Treatment team and the County referral source. Works within the context of a multi-disciplinary Child and Family Team, convenes the Team, and ensures the continuity of care and all identified services are documented and provided as agreed upon by the team. Manages the training curriculum of the 4 Step CFT Model (Staff Engagement, Family Engagement, CFT Meeting, Debrief) and the activities associated in each component for Department staff. Completes all required documentation associated with program and contract requirements. Maintains a caseload within specific program guidelines; drives to provide in-person services in-home, in the community and/or in Agency offices. Manages, coordinates and schedules CFTs within the required timeframes. Engages families in the treatment planning process as defined by meeting the family where they are at and with what they want to work. Works collaboratively with the treatment team to develop and implement treatment plans. Practices the values and principles of the Core Practice Model and encompasses Engaging, Teaming, Assessment, Planning & Intervention, and Tracking & Adapting into services delivered. Drives to clients' home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families' needs and availability. Drives or arranges transportation for clients, as appropriate and necessary, to ensure service needs are met. Provides trauma-informed care and focuses on building Protective Factors of Parental Resilience, Social Connections, Knowledge of Parenting and Child Development, Concrete Support in Times of Need, and Social and Emotional Competence of Children. Monitors children and families to ensure child safety and is available 24/7 for Emergency CFT meetings Meets productivity standards as set by the Intensive Service Department. Follows Agency billing procedures by providing accurate information, working in concert with accounting and maintaining a clinical relationship with clients. Represents the Agency at marketing events and professionals from other agencies as needed Works in close harmony with Intensive Services Administration accepting direction and implementing policies and procedures reflective of this direction. Drives to client's homes and make visits to program sites away from the main office. Provides care or services to minors or comes into contact with minors as part of their job duties. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Attends in-person meetings and events at various locations within the Los Angeles County and the surrounding areas. Displays sensitivity to the service population's cultural and socioeconomics characteristics. Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk. Follows all Agency guidelines on confidentiality, reporting of child abuse and neglect, and recording in case records. Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files. Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives. Reports to work on time and maintains reliable and regular attendance. Performs other duties as assigned. POSITION REQUIREMENTS Bachelor of Arts in human services, social work, or psychology or a minimum of three years working with high-risk children or youth in either child welfare, probation or mental health systems. Minimum 2 years' experience in Intensive Services such as Wraparound, FSP, IFCCS Preferred. Ability to work a flexible schedule with 24/7 crisis response availability and an interest in working in various environments in order to best meet the family's needs. Experience facilitating the 4 Step Model CFT preferred. Experience in providing child abuse treatment. Experience in providing treatment to children with serious emotional problems (i.e. Wraparound, FSP, IFCCS) combined with an interest in identifying creative treatment options. Preferred. Experience in providing direct service to individuals, families and groups. Ability to be an excellent representative of the Agency to the community. Excellent decision-making skills. Excellent written and oral communication skills. Excellent Organizational Skills and is highly confident in group settings. Good interpersonal skills, including the ability to work cooperatively as a team member. Ability to make appropriate judgments and follow and give complex directions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization. Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits. Bilingual Spanish/English language skills required. Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who We Are: We are a premier provider dedicated to healing children and young adults, strengthening families, and transforming communities through quality, comprehensive services and advocacy. We envision a world in which children and young adults, families, and communities are able to heal, grow, and thrive. Job Type: Full-time, Non-exempt Opportunity Salary Range: $25.00 to $28.00 per hour (based on experience and/or bilingual status) What We Offer: An outstanding benefits package and numerous opportunities for career growth and advancement within our organization! * AI-assisted note-taking to streamline documentation and enhance focus on client care * Bilingual stipend of $2,000-$4,000 for application positions * 13 Paid Holidays per year, including Cesar Chavez & Juneteenth * Earn up to 16 days of paid vacation time, plus 50 hours of paid sick leave annually. * 401(k) with no wait period and no vesting schedule * 401(k) matching up to 4% * Medical insurance offering 3 HMO with Kaiser and Health Net, and also a PPO Plan * The Difference Card- Employer-funded benefit that works alongside an employee's health insurance plan to help offset out-of-pocket costs like copays, deductibles, and coinsurance. * Dental insurance both HMO & PPO options, with 100% employer paid for HMO employee only coverage plan * Vision insurance offers 100% employer-paid vision plan through EyeMed for you and your entire family * Life and AD&D insurance 100% employer paid up to two times the annual salary * Long Term Disability * Flexible Spending Account for Medical and Dependent Care * Employee Assistance Program * This role is eligible for Public Service Loan Forgiveness (PSLF) ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. The essential functions include: * Utilize team-building skills to lead regular Child and Family Team meeting * Facilitate development and implementation of Plan of Care and individual assignments to be performed by Parent Partner and Child/Family Specialist * Provide leadership to the team and coordinate care for family * Communicate with CSW or probation officer as needed * Participate in development of Safety Plans * Ensure involvement of family in development of treatment planning * Participate in trainings and meetings as assigned * Maintain accurate and complete client records * Track and distribute flex fund expenditures according to program guidelines * Participate in intake process and acquisition of client/family referrals * Able to work flexible hours and non-traditional hours on a regular basis * Travel to in-home settings and transport clients using personal vehicle * Respond by phone or in person to emergencies as needed * Other duties as required EDUCATION, EXPERIENCE & CERTIFICATES * Bachelor's degree in social services related field required, Master's in social services related field degree preferred * Minimum four years of experience working with at risk children and families * Bilingual in Spanish preferred * Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier TRAUMA INFORMED CARE (TIC) Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities. Hillsides is an Equal Opportunity Employer

The Customer Solutions Center Appeals and Grievances (A&G) Training Specialist II is primarily responsible for the overall training strategy across the department. This position designs and conducts training programs using established regulatory and departmental guidelines. This position is responsible for providing ongoing training on the core processing system, A&G processing procedures, training regulatory changes which will affect established procedures, working with the quality team on quality and performance guidelines, creating and maintaining departmental policy and procedures. Additional responsibilities include evaluating initial training and ongoing learning opportunities to achieve consistency, efficiency, and productivity among the staff. Duties Applies knowledge and skills to build competencies for the design of training programs that will boost employees workplace performance in alliance with Enterprise and departmental goals. Responsible for performing training needs assessments with the department management and will leads the design and delivery of curriculum and learning materials to ensure the success of new and current staff. Conducts training for Customer Solution Center A&G team in customer service, product operations, and other work processes. Conducts training sessions covering specified areas such as on-the-job training, use of computers and software, interpersonal skills, quality & process issues, and product knowledge. Maintain documentation, including database/system updates, training agendas, sign-in sheets, etc. to demonstrate trainee compliance with department requirements. Work with key stakeholders to monitor error trends, productivity, and quality standards for the program. Identifies gaps in knowledge, skills and abilities, assess and recommend training/education measures to resolve issues and enhance staff performance. Propose program modifications to enhance performance and positively influence member satisfaction survey results. Conduct assessments after training to measure, record, and report feedback on training material and sessions. Serve as coach staff to handle problems and concerns as they arise. Review and recommend updates on policy and procedure critical to the claims process. What are the 3-4 non-negotiable requirements of this position? Must have healthcare/appeals & Grievances experience 5 years of Compliance/Audit experience of Call Center grievances Bachelor's Degree or equivalent experience What are the nice-to-have skills? Managed Care Compliance Advisor - Regulatory in Healthcare

Job DescriptionDescription: Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service. Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success. Job Summary Under the direction of the Claims Training Manager, the Sr. Claims Trainer & Facilitator is responsible for the design, development, delivery, and continuous improvement of training programs for employees involved in claims processing. This role ensures that team members are well-equipped with the knowledge, skills, and competencies necessary to effectively handle claims and provide superior service to clients. The trainer will also facilitate workshops, sessions, and discussions, fostering a learning environment that supports operational excellence and high-quality claims management. What you'll Do · Design, develop, and update training materials, presentations, and job aids specific to claims processing, procedures, and systems. · Facilitate both in-person and virtual training sessions for new hires, as well as ongoing training for current employees. · Conduct role-playing, simulations, and other interactive activities to enhance learning. · Ensure all training programs align with company policies, industry regulations, and best practices. · Act as the primary facilitator for training sessions, managing group dynamics and ensuring a positive, engaging learning environment. · Evaluate trainee performance through assessments, quizzes, and interactive tasks to measure knowledge retention and skill application. · Provide constructive feedback and coaching to participants to enhance learning and performance. · Collect and analyze feedback from training sessions to identify areas for improvement and enhance training effectiveness. · Continuously update training content to reflect changes in claims processes, insurance laws, or company policies. · Work closely with leadership and subject matter experts to stay up-to-date on the latest industry trends and emerging technologies. · Support the onboarding process for new claims staff by providing initial training and guidance on claims procedures, systems, and best practices. · Act as a mentor to new hires, offering ongoing support and answering questions as they transition into their roles. · Monitor the progress and performance of trainees throughout the training process, ensuring successful completion of training programs. · Prepare regular reports on training outcomes, including areas of improvement and development needs. · Recommend solutions or additional resources for employees who require additional training or support. · Work closely with claims managers and supervisors to understand training needs and adjust programs accordingly. · Collaborate with HR, compliance, and other departments to ensure training programs meet organizational goals and regulatory requirements. Requirements: · Bachelor's degree in Business Administration, Insurance, or related field (preferred). · Proven experience as a trainer, facilitator, or educator, preferably in a claims or insurance environment. · California experience required, multi-state experience desired; · Strong understanding of claims processes, procedures, and related software/systems. · Exceptional presentation, communication, and interpersonal skills. · Ability to engage and motivate a diverse group of learners. · Analytical skills to assess training effectiveness and make necessary adjustments. · Certification in training or facilitation (e.g., Certified Professional in Learning and Performance, or equivalent) is a plus. · Strong knowledge of claims management systems and processes. · Excellent verbal and written communication skills. · Ability to assess and analyze training effectiveness and make data-driven improvements. · Ability to create and deliver training content that resonates with different learning styles. · Time management and organizational skills to handle multiple training programs simultaneously. · Proficiency with Microsoft Office Suite and training software (LMS systems, e-learning tools). · Understanding of claims systems, reserving philosophies and extensive knowledge of organizational and structural aspects of automobile claims handling including but not be limited to; · Material damage claims handling including salvage and subrogation; · Liability claims handling including investigation, evaluation and negotiation; · A thorough understanding of bodily injury claim handling including litigation as well as familiarity with SIU practices; · Ability to create and assist with implementation of best practices for the handling of automobile claims; · Ability to interpret coverage as well as a thorough knowledge of California mandated claims handling regulations with experience implementing these regulations; Working Conditions: · This is an exempt position which complies with alternative work schedule when applicable; · This work environment is fast-paced and accuracy is essential to successful task completion; · The office is that of a highly technical company supporting a paperless environment; · Travel may be required, including travel to foreign countries; a valid passport is required; · Vision abilities to work at close range and with small print; · Physical efforts required include typing, repetitive small motor activity, grasping, stooping; reaching, standing, lifting light objects under 10 pounds frequently and climbing occasionally (small step ladder to reach supplies). Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. *dependent on plan(s) selected Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Training Facilitator needs 2+ years experience Training Facilitator requires: R2S2 equipment Facilitator Platform skills Training Facilitator duties: Lead technical training across California. Additional Information $107/hr 12 MONTHS

Benefits: 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off Training & development This position is for a Group Facilitator to work Full Time (8am to 4:30pm) for Substance Abuse and Mental Health Must have active credentialing: Registered through RADT, RAC, or SUDRC Certified through CADC, CATC, SUDCC Must reside in the state of California SUMMARY: We are seeking a talented and motivated Group Facilitator to join our team and provide support to clients in need through group facilitation. The ideal candidate will have a strong background in social services and must possess one of the following: RADT, SUDRC, RAC, CADC, SUDCC, CATC or equivalent certification. This individual will be responsible for the implementation and quality of the majority of our curriculum. This includes the development and implication of the group schedule and content. Responsibilities: Facilitate group sessions with clients to support their recovery and address any issues or challenges they may be facing Provide individualized care and support to clients, considering their unique needs and goals Collaborate with other professionals and agencies to coordinate care and ensure clients receive the best possible support Provide weekly assessments and evaluations of clients to ensure their needs are being met Maintain accurate and up-to-date records of clients' progress and treatment plans Filing, copies, and other office duties to complete group facilitator duties Transportation of clients Preparation of group materials and researching new methodologies for inclusion in group and individual sessions Other duties as assigned Requirements: RADT, SUDRC, RAC, CADC, SUDCC, or CATC certification preferred Bachelor's degree in a related field preferred, or equivalent experience Strong communication and interpersonal skills, and the ability to work effectively with clients from diverse backgrounds Excellent organizational skills and attention to detail Ability to work independently and as part of a team Current certification in First Aid/CPR Ability to maintain confidentiality and adhere to ethical standards Valid California Driver's license with 5 years of experience What We Offer A competitive salary Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional development and career advancement. A supportive and inclusive work environment that values diversity and innovation. 401k with up to 4% match Local Gym Membership We offer competitive salary and benefits packages, as well as opportunities for growth and advancement. If you are a compassionate and experienced professional looking to make a difference in the lives of those struggling with addiction, we encourage you to apply for this exciting opportunity! *The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as need arises and according to programmatic need. Compensation: $18.00 - $25.00 per hour What We Do At Asana Recovery, we follow the Asana Recovery Way, our comprehensive approach to treating patients, collaborating with industry professionals, and engaging with our staff. Our goal is to create a nurturing environment where patients can acknowledge and understand addiction, embrace a productive lifestyle, and find fulfillment through helping others. Interested in joining our team? Check our latest job openings The goal for us at Asana Recovery is to encourage long term rehabilitation for each of our patients. We know that addiction is a life long struggle, but with the right treatment and mindset, it is possible to a achieve a life free of substance abuse. To accomplish these goals, we use evidence-based programs proven to be effective in treating substance use disorders. By implementing these services, we can ensure a higher success rate and prevent relapses in the future.

: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. MENTAL HEALTH FACILITATOR POSITION SUMMARY: The Mental Health Facilitator will safeguard and promote the welfare of our higher barrier guests, single men, women, and families. Work involves assessments, interventions, behavioral modification, and case management. MENTAL HEALTH FACILITATOR CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. MENTAL HEALTH FACILITATOR ESSENTIAL FUNCTIONS: Assist in resolving conflict between guests, as needed. Assist with clinical assessments. Assist with small group sessions. Work alongside Associate Clinical Social Worker with crisis intervention and decision making. Mental health Liaison for all URM departments, including our Christian Life Discipleship Program (CLDP). Maintain appropriate documentation, and case notes to aid Case Management team, as needed. Conduct other tasks and projects assigned by the Associate Clinical Social Worker. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ. MENTAL HEALTH FACILITATOR PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job. Able to stand for extended periods of time. Able to participate in activities related to event decoration, set up and tear down. Able to lift at least 30lbs. MENTAL HEALTH FACILITATOR WORK ENVIRONMENT: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate. Requirements MENTAL HEALTH FACILITATOR EXPERIENCE, EDUCATION AND LICENSURES: Bachelor's degree in psychology, Social Work, or Sociology. Training and/or certification on de-escalation. A minimum of two years' experience working with or serving homeless individuals, preferred. Minimum of 2-4 years' experience working with people experiencing challenging life circumstances. Must have a current CA Driver License with the ability to be added to the company's vehicle policy. MENTAL HEALTH FACILITATOR KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of and ability to apply mental health principles. Knowledge of human development and mental health treatment for men, women, and children. Ability to provide comprehensive case management and crisis intervention techniques and protocols. Knowledge of child, elder abuse, domestic violence, reporting requirements, and other legal and ethical guidelines regulating social work practice, i.e.: Duty to Warn and patient confidentiality. Excellent organizational skills. Must have intermediate to advanced level working knowledge of Microsoft Office applications and be internet savvy. Flexible schedule: willing to work on weekends and evenings, as needed. Must possess excellent people and customer service skill. #ZR Salary Description $20.00-$23.00 (Depending on Experience)

An employer sitting in Los Angeles County is looking to hire multiple hybrid Trainers. This person will be responsible for being a content expert responsible for delivering course materials and managing classrooms of 12-15 students at one time. These Trainers will be required to attend onsite "Train the Trainer" for the first two months of their role (maximum of 4 days on-site, with one day remote). After that, he/she will be responsible for delivering end-user training, ensuring that all classes are conducted on time, participating in debrief meetings with the Training team and documenting class attendance. They will be providing support during and after each training session to those that have attended their class. This Trainer could be designated to teach onsite at multiple different site locations such as Downtown Los Angeles, Pico Rivera, San Dimas, Redlands, and Monterey Park. This person will need to be flexible to drive to different locations to conduct classes as needed. This person will be paid between ($45-70/hour) depending on years of experience and expertise in the space. 5+ years of experience in Utilities related Training/Instructing for in-person classes General SAP Systems familiarity; Understanding how to navigate and perform tasks in the system Experience working in proficiency labs or supporting technology-driven training Previous experience running through course curriculum and teaching 12-15 students at a time Compensation and Benefits: $45-75/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

About Us: Indigo Dental Staffing is a leading dental staffing company connecting qualified dental assistants with top-tier dental offices across . Whether you're new to dental assisting and looking for an entry level position or you're an experienced DA looking for a new office placement, we help you find the perfect fit in a practice that aligns with your skills and goals. Position Overview: We are actively hiring Dental Assistants to join our professional staffing network. In this role, you will be placed with one of our trusted dental office partners to support their clinical operations and deliver high-quality patient care. Ideal candidates are reliable, personable, and passionate about dentistry. Key Responsibilities: Chairside assisting during dental procedures Set up and break down operatories before and after treatments Take and process dental X-rays Document patient medical and dental histories Sterilize instruments and maintain clinical cleanliness Provide patients with post-treatment instructions Support front office as needed (scheduling, phone calls, patient check-in/out) Follow all OSHA, HIPAA, and infection control guidelines Requirements: Willing to complete a background check High school diploma or GED (or currently working toward one) Valid driver's license Authorized to work in the U.S. without sponsorship Preferred Qualifications: Completion of Board Approved Dental Assisting program Bilingual (Spanish/English) is a plus Pay Range $20-$23/hr Benefits Flexible Work Schedule: Enjoy a consistent Monday-Friday schedule - no weekends or nights! Work-Life Balance Competitive Pay Healthcare Benefits: Comprehensive medical, dental, and vision insurance. Retirement Savings: Access to a 401(k) plan with employer matching Career Growth Opportunities Hands-On Experience Positive Team Environment: Modern Office Setting Paid Holidays and Time Off Ready to take the next step in your dental career? If you're a dedicated Dental Assistant or wanting to become one and ready to make an impact in a fast-paced, professional environment, we'd love to connect with you. Apply now to join the Indigo Dental Staffing network and start working with top dental offices in your area!

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general direction of department leadership, the Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Transformation Facilitator partners with leaders to drive organizational change, guiding Transformation work, and fostering a culture of continuous improvement. They will also influence others to embed lean thinking in leaders, accelerate Transformation, and deliver measurable business outcomes that enhance efficiency, quality, and value. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Transformation Leadership: Serve as a trusted advisor & coach to leaders and Team Members on Transformation thinking, tools, and behaviors. Develop Lean Champions throughout the organization with targeted training, mentorships, and skill-building activities. Champion the development of a continuous improvement mindset and guide departments in designing & implementing management systems that sustain results. Facilitation & Coaching, Problem Solving: Lead the facilitation of improvement projects and events of a complex nature with minimal oversight, including preparation, execution, implementation, and sustainment. Meet quality standards and the production of expected deliverables during all phases of the event and project life cycle. Facilitation & Coaching, Managing for Daily Improvement (MDI): Support the development of Managing for Daily Improvement (MDI) practices throughout the enterprise for a linked checking system and a linked learning system that connects senior management work to that of the front lines and improve operations, efficiencies, and outcomes. Stakeholder Management: Collaborate extensively with Executive Sponsor, Business Owner, Process Owners, Team Leads, and other appropriate partners to gather requirements, understand needs and ensure initiatives are connected to strategic goals. Leadership in the Gemba: Use data, metrics, and observations in the Gemba to identify improvement opportunities, measure impact, and Plan Do Check Act (PDCA) as needed to drive operational excellence. Lead key improvement efforts across enterprise-wide value streams using established Lean best practices, standard work processes, methods, and tools. Change Management Leadership: Address organizational resistance to change management by building trust and demonstrating the value of new processes and methodologies. Coach, demonstrate, and reinforce change management principles in events and in the Gemba. Support Performance Tracking: Ensure implementation and management system as part of all Kaizen events to support sustainability. Coach and mentor Leadership teams in establishing and maintaining the strategic focus area, action plans, dashboards, and linked measurement system to execute the work. Support leaders in achieving measurable improvements, translating operational data into insights that drive action & accountability. A3 Thinking Proficiency: Demonstrate advanced proficiency and lead teams in applying A3 problem-solving methodology to define issues, analyze root causes, develop countermeasures, and track outcomes. Coach leaders and staff to build disciplined thinking, structured communication, and data-driven decision-making capability. Leverage lean tools and demonstrate strong proficiency with tool enhancement, maintaining strong Lean principles. Capability Tracking: Develop & deliver training programs, coach in the Gemba, and perform just in time training (JIT) to promote data-driven decision making and standardized problem solving throughout the enterprise, reinforcing the culture of developing problem solvers throughout the organization. Communication & Consensus Building: Effectively communicate Transformational objectives, strategies, and outcomes to diverse audiences with varying Lean competencies. Be adaptable in coaching approaches and agile in adapting to changing environments and stakeholders. Perform any other duties as required to ensure Health Plan operations and department needs are successful. Qualifications Education & Requirements Three (3) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and three (3) years in a dedicated Lean role required Experience leading change management initiatives Project Management experience required Experience with advanced Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover Experience leading VSA, RIE, Process Mapping, and Discovery with limited support. Prior health care experience preferred Bachelor's degree from an accredited institution required. In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Master's degree from an accredited institution preferred Certified trainer or group facilitator preferred Key Qualifications Strong knowledge, familiarity, and aptitude in the following: Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems Use of small group and adult learning techniques Proficiency with Change Management principles preferred Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution. Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) Skilled in teaching improvement concepts and principles to diverse audiences from Senior Leaders to frontline staff Must be able to assess learning styles and modify approaches to meet the need of the moment or learning style Excellent project and time management skills Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers Strong communication skills (verbal, written and listening) Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process Strong analytical and critical thinking skills Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). Proven ability to: Interact effectively Be comfortable speaking in public speaking and to a varied audience Possess a problem-solving mindset Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $80,059.20 - USD $106,059.20 /Yr.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Training Facilitator needs 2+ years experience Training Facilitator requires: R2S2 equipment Facilitator Platform skills Training Facilitator duties: Lead technical training across California. Additional Information $107/hr 12 MONTHS

Job DescriptionDescription: : Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. MENTAL HEALTH FACILITATOR POSITION SUMMARY: The Mental Health Facilitator will safeguard and promote the welfare of our higher barrier guests, single men, women, and families. Work involves assessments, interventions, behavioral modification, and case management. MENTAL HEALTH FACILITATOR CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. MENTAL HEALTH FACILITATOR ESSENTIAL FUNCTIONS: Assist in resolving conflict between guests, as needed. Assist with clinical assessments. Assist with small group sessions. Work alongside Associate Clinical Social Worker with crisis intervention and decision making. Mental health Liaison for all URM departments, including our Christian Life Discipleship Program (CLDP). Maintain appropriate documentation, and case notes to aid Case Management team, as needed. Conduct other tasks and projects assigned by the Associate Clinical Social Worker. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ. MENTAL HEALTH FACILITATOR PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job. Able to stand for extended periods of time. Able to participate in activities related to event decoration, set up and tear down. Able to lift at least 30lbs. MENTAL HEALTH FACILITATOR WORK ENVIRONMENT: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate. Requirements: MENTAL HEALTH FACILITATOR EXPERIENCE, EDUCATION AND LICENSURES: Bachelor's degree in psychology, Social Work, or Sociology. Training and/or certification on de-escalation. A minimum of two years' experience working with or serving homeless individuals, preferred. Minimum of 2-4 years' experience working with people experiencing challenging life circumstances. Must have a current CA Driver License with the ability to be added to the company's vehicle policy. MENTAL HEALTH FACILITATOR KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of and ability to apply mental health principles. Knowledge of human development and mental health treatment for men, women, and children. Ability to provide comprehensive case management and crisis intervention techniques and protocols. Knowledge of child, elder abuse, domestic violence, reporting requirements, and other legal and ethical guidelines regulating social work practice, i.e.: Duty to Warn and patient confidentiality. Excellent organizational skills. Must have intermediate to advanced level working knowledge of Microsoft Office applications and be internet savvy. Flexible schedule: willing to work on weekends and evenings, as needed. Must possess excellent people and customer service skill. #ZR

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership, the Senior Transformation Facilitator serves as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives. The Senior Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Senior Transformation Facilitator will coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability. Acting as a change leader, this position bridges strategy and execution by enabling data-driven decision-making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact for the organization and those it serves. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Enterprise Transformation Leadership: Lead strategically linked transformation initiatives, ensuring alignment across enterprise priorities while fostering synergy between departments, processes, and teams to maximize organizational impact. Strategic Transformation Leadership: Partner with executives and senior leaders to design, align, and executive enterprise-wide transformation initiatives that advance organizational strategy, strengthen management systems, and foster a sustainable culture of continuous improvement. STAR Team Operational Excellence: Support System Transformation & Re-Engineering leadership with internal Hoshin Kanri by proposing, facilitating, and sustaining annual priorities that align with operational excellence goals to deliver measurable organization impact. Stakeholder Management: Engage and influence senior leaders by constructively challenging assumptions, fostering critical dialogue, and guiding decision-making to ensure transformation initiatives achieve enterprise-wide outcomes. Leadership in the Gemba: Coach, support, and challenge leaders in the Gemba to create synergy between multiple divisions and reinforce data-driven decisions. Use data, metrics, and observations in the Gemba to identify and propose improvement opportunities, measure impact, and Plan Do Check Act (PDCA) as needed to drive operational excellence. Enterprise Enablement: Anticipate and address systemic barriers to transformation by engaging senior leaders, mobilizing resources, and creating enterprise-wide solutions that accelerate progress and sustainment. Influence prioritization of overcoming barriers, problem-solving, and resource deployment in collaboration with leadership in the Gemba. Facilitation & Coaching: Lead the facilitation of complex, cross-functional transformation initiatives that drive enterprise-level outcomes. Apply advanced facilitation techniques to navigate ambiguity, manage stakeholder dynamics, and ensure alignment with strategic objectives. Coach and empower leaders to strengthen their problem-solving, execution, and change leadership capabilities. Guide the team through all phases of improvement cycle- ensuring disciplined planning, effective execution, impactful implementation, and sustainment. A3 Thinking Proficiency: Demonstrate mastery in applying A3 problem-solving methodology to diagnose complex, enterprise-level challenges. Lead others in defining systemic issues, identifying root causes, and developing sustainable countermeasures that drive measurable business impact. Mentor and coach peers and leaders in structured thinking, data-driven decision-making and disciplined execution. Leverage lean tools and demonstrate strong proficiency with tool enhancement, maintaining strong Lean principles. Communication & Consensus Building: Effectively communicate Transformational objectives, strategies, and outcomes to diverse audiences with varying Lean competencies. Be adaptable in coaching approach and agile in adapting to changing environments and stakeholders. Lead dynamic and ambiguous transformation initiatives by applying high emotional intelligence to build trust, navigate resistance, and foster alignment across diverse stakeholders. Operational Data Analysis & Insights: Perform data analyses to support process improvement initiatives by identifying appropriate data analysis tools and approach to assess system or process performance; determining suitable data gathering and analysis methods. Own and report on key performance indicators related to transformation impact across business units. Subject Matter Expert & Guidance: Act as department Subject Matter Expert (SME) and trusted advisor to peers. Strengthen team capability and alignment, fostering a culture of collaboration, shared learning, and mutual support by building strong internal relationships and promoting consistent, high-quality execution of transformation initiatives across the department. Perform any other duties as required to ensure Health Plan operations and department needs are successful. Qualifications Education & Requirements Five (5) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and five (5) years in a dedicated Lean role required Experience leading change management initiatives at an enterprise level required Project Management experience required Experience with advance Lean technical concepts such as level loading, pull, mistake proofing and rapid changeover Experience leading VSA, RIE, Process Mapping, and Discovery Prior health care experience preferred Bachelor's degree from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Master's degree from an accredited institution preferred Certified trainer or group facilitator preferred Key Qualifications Advanced comprehensive knowledge, familiarity, and aptitude in the following: Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systems. The use of small group and adult learning techniques Applied Data Analysis Change Management principles. Understanding of interdependencies with cross-functional stakeholders and business implications of decisions Demonstrated ability to build trust, influence stakeholders at all levels, and navigate difficult conversations with tact and professionalism to drive alignment, resolve conflict, and accelerate transformation outcomes Demonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolution Must demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ) Skilled in teaching improvement concepts and principles to diverse audiences from Executive Leaders to frontline staff. Must be able to assess learning styles and modify approach to meet the need of the moment or learning style Excellent project and time management skills. Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers Strong communication skills (verbal, written and listening). Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPoint Must be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management process Strong analytical and critical thinking skills Read and interpret data and translate data into meaningful information to shape work at both the department and enterprise level Ability to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.). Proven ability to: Interact effectively Be comfortable with public speaking and to varied audiences Possess a problem-solving mindset Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment Possess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Pay Range USD $104,041.60 - USD $137,841.60 /Yr.